Tech Usage Jobs Remote Jobs in Usa
115 positions found — Page 2
Location: Los Angeles (with coordination across multiple regions)
Type: Full-time
Industry: Film, TV & Events | Clean Energy & Equipment Rentals
Pay: $22-$25/hr
About the Role
We’re looking for a highly organized, proactive Rental & Logistics Coordinator to oversee the end-to-end rental process for clean energy and production equipment used in film, television, and live events. This role sits at the intersection of client service, logistics, operations, and inventory management, and is critical to ensuring every rental runs smoothly from inquiry through return.
You’ll be the main point of contact for clients during rentals, coordinate transportation and logistics, and work closely with internal operations and external partners to keep equipment moving, maintained, and ready for use.
Key ResponsibilitiesRental Management
- Manage the rental process from initial inquiry through return
- Confirm equipment availability and place inventory on hold
- Collect and track all required paperwork
- Coordinate equipment preparation, cleaning, testing, and configuration
- Arrange client training when needed
- Serve as the primary point of contact for client questions and troubleshooting
- Check in with clients during rentals to ensure everything is running smoothly
- Complete check-in/check-out documentation and update internal rental tracking systems
Transportation & Logistics
- Coordinate transportation for rentals, including client-arranged pickups and company-arranged deliveries
- Confirm appropriate vehicle requirements for equipment transport
- Schedule pickups and drop-offs, including after-hours or weekend access when needed
- Coordinate independent drivers or freight/shipping companies for local and long-distance moves
- Obtain and review multiple shipping quotes when required
- Arrange specialized loading and offloading support (e.g., cranes, forklifts) for large equipment
- Maintain clear communication and documentation for all transportation activities
Client Intake & Special Programs
- Conduct intake calls with productions to understand project scope, power needs, locations, and timelines
- Gather required documentation for nonprofit or educational projects and communicate available discounts
- Coordinate any follow-up requests such as photos, videos, or usage documentation
Inventory & Equipment Management
- Track inventory changes including purchases, sales, demos, and disposals
- Maintain accurate internal records (serial numbers, VINs, configurations, locations)
- Ensure equipment is charged, tested, clean, and rental-ready at all times
- Monitor equipment usage and location via telematics systems
- Coordinate maintenance and repairs with manufacturers, service providers, and internal teams
- Support equipment stationed at partner locations across different regions
Administrative & Ongoing Support
- Answer inbound calls from clients, partners, and vendors
- Assist with registrations, renewals, and compliance requirements
- Occasionally create or edit rental estimates and documentation
- Research industry rental pricing and monitor relevant postings or opportunities
- Maintain transportation and logistics logs and internal spreadsheets
Qualifications
- Strong organizational and project coordination skills
- Comfortable managing multiple rentals and logistics timelines simultaneously
- Clear communicator with excellent client-facing skills
- Experience in equipment rentals, logistics, production, or operations (film/TV experience a plus)
- Detail-oriented with the ability to follow processes and document accurately
- Comfortable coordinating with vendors, drivers, and service providers
- Tech-savvy and able to learn inventory, telematics, and scheduling systems
- Able to anticipate issues and proactively solve problems
Why You’ll Love This Role
- Work at the forefront of clean energy solutions for film, TV, and events
- Be a key operational pillar in a growing, mission-driven company
- Gain exposure to logistics, production, sustainability, and emerging technology
- No two days are the same - this role is dynamic, hands-on, and impactful
Saniset is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and where personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Job Title: MRO Purchaser (Maintenance, Repair, and Operations Buyer)
Department: Supply Chain
Reports to: Supply Chain Director
Location: Hounen Solar America Inc., Summerville, South Carolina
Employment Type: Full-time
Job Summary Hounen Solar America Inc. is a leading U.S.-based manufacturer of high-efficiency photovoltaic solar modules, with state-of-the-art production facilities in South Carolina. As a key player in America's growing domestic solar industry, we produce reliable, high-performance modules for residential, commercial & industrial (C&I), and utility-scale applications.
We are seeking a dedicated MRO Purchaser to join our supply chain team. This role focuses on the procurement of Maintenance, Repair, and Operations (MRO) materials, supplies, equipment, and services (e.g., spare parts for production machinery, tools, consumables, lubricants, PPE, facility maintenance items, and third-party services). The position ensures uninterrupted facility and equipment operations, minimizes downtime in our high-volume manufacturing environment, controls costs, optimizes inventory for indirect items, and supports supply chain resilience in the fast-evolving U.S. solar market.
Key Responsibilities
- Review and process purchase requisitions for MRO items and services; prepare requests for quotes (RFQs), evaluate supplier proposals based on quality, delivery, cost, and reliability; place purchase orders and manage the full procurement cycle from requisition to receipt and payment.
- Source and procure a wide range of MRO categories critical to solar module manufacturing, including mechanical/electrical spare parts (e.g., bearings, motors, sensors, filters), tools, consumables (e.g., adhesives, cleaners, lubricants), safety/PPE items, facility supplies, and maintenance/repair services, while ensuring compliance with specifications and standards.
- Monitor supplier performance, track deliveries, maintain shortage/delay reports, and proactively resolve issues (e.g., expediting urgent orders, managing returns, addressing quality concerns) to prevent production downtime and support reliable operations.
- Plan and manage MRO inventory effectively: forecast usage based on historical consumption, maintenance schedules, equipment reliability data, and production plans; set and maintain optimal inventory parameters (min/max levels, reorder points, safety stock, economic order quantities); track inventory turnover and aging; identify slow-moving, excess, or obsolete items; and recommend action plans (e.g., disposal, consolidation, alternative sourcing, or consumption promotion) to minimize working capital while avoiding stockouts of critical spares.
- Lead the development and implementation of structured MRO procurement processes, including standardization of requisition workflows, supplier catalog management, approval hierarchies, and best practices for indirect spend control, to improve efficiency, traceability, and compliance across the organization.
- Ensure strong internal alignment by collaborating closely with Maintenance, Engineering, Quality Assurance, Warehouse, Production, Facilities, and other stakeholders to understand needs, prioritize critical spares/services, resolve discrepancies, and align MRO strategies with overall operational goals.
- Prepare and present regular reports on MRO spend, supplier on-time delivery, cost savings, inventory levels and health, planned vs. actual usage, and potential risks; contribute MRO insights to cross-functional meetings, including maintenance planning and S&OP processes.
- Support supplier development, cost reduction initiatives (e.g., consolidation, negotiations, blanket orders), and risk mitigation strategies (e.g., dual sourcing for critical spares) to align with Hounen Solar's goals of operational efficiency, high reliability, and cost-competitive domestic manufacturing.
Qualifications & Requirements Education: Associate's degree or higher in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
Experience:
- Minimum 3 years of hands-on experience in MRO purchasing, indirect procurement, or buyer roles in a manufacturing environment;
- Experience in solar/PV, electronics, semiconductor, heavy manufacturing, or similar high-tech/high-volume industries is highly preferred (familiarity with manufacturing equipment spares, consumables, and maintenance needs is a strong advantage).
Technical Skills:
- Proficiency in ERP systems (SAP, Oracle, Microsoft Dynamics, Epicor, or similar) for procurement, inventory management, and reporting;
- Solid understanding of purchasing processes, supplier management, and inventory planning/control for indirect/MRO items;
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data analysis); experience with Power BI or similar reporting tools is a plus;
- Familiarity with e-procurement tools, catalog management, or vendor-managed inventory (VMI) programs is advantageous.
Soft Skills:
- High sense of urgency, strong problem-solving ability, and capability to thrive in a fast-paced, high-pressure manufacturing setting;
- Excellent communication and interpersonal skills for cross-functional and cross-cultural collaboration;
- Detail-oriented, data-driven, and proactive with strong analytical and forecasting abilities;
- Ability to handle multiple priorities while maintaining accuracy to prevent operational disruptions.
Other Requirements:
- Willingness to work occasional overtime during peak maintenance periods, urgent repairs, or critical situations.
Location: Columbia, SC
Work Environment: Partial Onsite (3 Days in Office a week and as needed)
Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.
Contract length: 12 months (Contract to Hire)
Interviews: In Person or Remote
C2 Clearance eligibility required
Job Summary:
Duties:
- Make recommendations to management to adjust system performance parameters.
- Delegate problem resolution to other team members and conduct follow-up.
- 30% Provide enhancement recommendations based on long-term IT organization strategy.
- Analyze new/revised processes/change requests from the maintainer.
- Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- 30% Participate in the development of custom integration solutions.
- Review and research issues reported from external/internal customers.
- Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
- 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
- Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Act as an internal consultant, advocate, mentor, and change agent.
- Answer questions and/or provide training for the Production Support team on current system.
- 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
- Ensure Production and Test environments are up and functioning properly.
- Perform corrective actions whenever possible to fix applications that end abnormally.
Day To Day:
- Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
- In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Customer-focused, project-oriented applications support environment.
The Team:
- Group Name: ASTRO-Application Stability Tools and Resiliency Operations
Team Name:
- SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
- This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
Job Requirements:
Required Skills and Abilities:
- Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
- In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Comprehensive understanding of development, quality assurance, and integration methodologies.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
Required Technologies:
- Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
Nice To Have:
MQ, CICS, DB2, IMS Database, ServiceNow Soft
Required Work Experience:
- 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Required Education:
- Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Software and Tools:
- In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Skills:
- Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
- Teamwork also as they will be part of a team of 8 people.
- 2nd Shift Location: West Des Moines, IA 50265 Job ID: #72227 Pay Range: $16-20 Shift: 1st shift, M
- F 7:00am
- 3:30pm, some mandatory & voluntary over time on SATs ON-SITE work only Open to US Citizens & US Permanent Residents Entry-Level will Train OJT On-the -Job
- Preferring previous experience in Production or Manufacturing doing Assembly, Machine Operations, Inspection or Calibration THE COMPANY
- Work with one of the Largest American Owned Aerospace & Defense Companies.
Entrylevel will Train OJT On-the -Job
- Preferring previous experience in Production or Manufacturing as an Assembler, Machine Operator, Inspector or Calibration Tech.
Manufacturing Technician (ONSITE): Operates production equipment.
Constructs, maintains, and test mechanical systems and components/assemblies.
Candidate would have manufacturing and/ or small hand tools experience preferably.
Job Details:
* Follows blueprints, guidelines, and/or diagrams to ensure product specifications and tolerance levels are met.
* Performs troubleshooting, calibrations or modifications of hardware, fixtures and software.
* Uses measuring and diagnostic tools to test and modify systems and components/assemblies.
* Maintains records of production and reports any issues while following standard procedures.
* Interprets data and accurately records time changes, test data, parts usage, etc.
* Uses mechanical or Optical equipment, including computers use and lasers use.
* Provides technical solutions to engineering.
* Ensures systems and components/assemblies meet established specifications.
* Reworks and repairs various mechanical and electromechanical systems and components/assemblies as needed.
* May assist engineering with the design of components and prototypes.
* May train and mentor new technicians.
* Exhibits Company's Leadership Behaviors and Values.
* Supports and follows all rules/guidelines/standards set by EHS, Quality and CI functions as set by assigned leader and position.
* Perform other duties as assigned including working extended shifts/overtime as required by the business.
* May be trained/certified in multiple skills.
* Entry Level will Train OJT On-the -Job
- Preferring previous experience in Production or Manufacturing as an Assembler, Machine Operator, Inspector or Calibration Tech.
* US Citizen and US Person candidates permitted Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.
Butler America Aerospace, LLC.
is an equal opportunity employer.
Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
The Butler America Aerospace, LLC.
EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.
Butler America Aerospace, LLC.
is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at #ZR
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Work Shift
Day (United States of America)
Job Summary:
Wellstar North Fulton Hospital has an opportunity for a Nursing Assistant - Care Partner in MedSurg-Neuro. PRN Day shiftThe Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.Core Responsibilities and Essential Functions:Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.- Protects rights and dignity of patient.- Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.- Participates in hourly patient rounding.- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.- Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.- Proactively offers assistance and comfort measures to patients and families.- Present self in positive and professional manner and show sensitivity to concerns and needs of others. Patient Centered Care- Provides patient care under the direction of the RN.- Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.- Assist RN and other members of health care team with care delivery as assigned.- Assist in direct patient admission.- Monitors data entry for key patient safety information.- Participates in charge reconciliation.- Performs audits as requested. Teamwork- Supports initiatives of the Health care team.- Participates in unit performance improvement initiatives.- Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.- Transports unit supplies, patient care supplies, medications and equipment as assigned.- Practices accountability. Communication- Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).- Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).- Communicates completion of assignment/duties to RN or Charge Nurse.- Documents completion of patient care in EMR (Electronic Medical Record).- Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.- Uses positive and respectful communication with all members of healthcare team, patients and families.- Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.- Communicates with patient and updates white boards with information.- Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime. Safety and Infection Control- Provides a safe environment for the provision of patient care.- Consistent use of proper hand hygiene.- Keeps patient rooms and unit areas clean and free of clutter.- Follows appropriate PPE/Infection control policies in between patient care and equipment usage.- Reinforces the importance of universal precautions with patient and patients family.- Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).- Performs environment of care rounds.Required Minimum Education:High school diploma Required orGED Required orHigh School rising Senior in good standing rising junior or senior Required orOther Education Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program PreferredHigh School rising Senior in good standing Rising Junior or Senior Required orHigh school diploma Preferred orGED Preferred andGraduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program PreferredRequired Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.
* Basic Life Support or BLS - Instructor
* Cert Nurse Assistant-Preferred
Required Minimum Skills:Ability to follow detailed directions.Strong interpersonal skills.Clear verbal and written communication, specifically ability to document.Ability to work individually and as part of a team.Wellstar minimum age of hire is 16.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Title : Product Manager IV
Location : Austin, TX
Duration : 6 Months
Job Description:
We are actively seeking a seasoned and innovative Principal Product Manager to lead our Accounts Payable, Suppliers domains and join Fin Tech product management team based in Austin. In this role, you will be instrumental in driving the development of deliver a roadmap for financial systems convergence and app rationalization, solutions that support our stores, optimize operational processes, and elevate the overall customer experience.
This Team Member will design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Also serve as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product’s lifecycle including modification, upgrades, and maintenance of the product or product line.
Top 3 Must Have Hard Skills
1. Workday experience
2. People soft experience
3. Accounting experience
Responsibilities:
• Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented business requirements or product backlog for one or more complex applications (or a product family) spanning one or more technical domains.
• Bridges conversations between business users and development teams using knowledge of complex business processes and technical integration spanning one or more business domains.
• Develops longer-term (12 months or more) product roadmap, ensuring product development plans align with and support stakeholder business and application objectives.
• Contributes and actively participates in Product Increment Planning sessions.
• Authors BRDs (business requirements docs) and champions higher documentation standards.
• Identifies, describes, and continually evaluates end user personas, target users and/or user journeys and aligns solution delivery to their business and quality needs.
• Partners with business to develop business case for new or existing solutions with supporting documentation, gain stakeholder support and approval, and acquire necessary resources.
• Partners with business and tech stakeholders to map business processes to the Systems features supporting Accounts Payable domain.
• Monitors industry trends, stakeholder satisfaction, usage trends, and related metrics to identify product / process improvement opportunities.
• Influences strategic thinking across the organization, ensuring cross-functional and cross-product collaboration and integration.
• Designs, segments, and recruits for user testing, A/B testing, E2E testing, interviews, and user surveys and synthesizes outputs to create actionable insights and drive product improvements.
• Shared understanding of the impacts within systems and business processes cross functional workstreams
Experienced Skills:
• Advanced knowledge in Workday Financial and Accounting modules, Accounts Payable, Suppliers, PeopleSoft.
• Advanced knowledge of and experience with custom and packaged/SaaS software design tools and development methodologies and ability to mentor junior team members.
• Working knowledge of complex technical and integration architecture patterns and effectively present technical information and tell impactful user stories.
• Advanced knowledge of application deployment, software testing and support processes and tools.
• Advanced knowledge of requirements or backlog management software.
• Experience developing product road maps and using product analytics tools, tagging approaches, and accurately interpreting metrics.
• Knowledge of designing, segmenting, and recruiting for user testing, A/B testing, interviews, and user surveys and supporting tools and create actionable insights.
• Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
• Able to integrate customer, partner and technical /utilization feedback and performance metrics into product design, development, and application.
• Advanced knowledge of software engineering practices, developing products and technologies.
Looking to join a fast-growing and award-winning leader in Travel Tech?
Our client, an international cloud-based booking and property management platform, is looking for a Customer Support Advisor who'll assist customers for the North American market.
Main Responsibilities
This is a fast paced environment and the ability to multitask and to work well under pressure is essential. This role is a customer-facing position, and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers.
- Provide multi-channel support and advice to resolve customer queries by phone, chat
- and web portal methods equally comfortably
- Expected daily volume of 30-50 contacts daily at full capacity
- Resolve 85% of customer issues at 1st point of contact
- Assist customers to maximize their success through understanding how best to use company's technology, and resolve any technical problems they may be experiencing with the software
- In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc.
- Set up screen share sessions in order to troubleshoot more complex issues including issues related to company's software suite and Online Travel Agency connections for example
- Escalate genuine technical to 2nd line support or the R&D Team using the CRM system
- Meet and exceed customer service KPIs consistently
- Identify issue trends and report these to the management team
- Assist in producing help articles and tools in company's University and for internal use
Candidate Profile
This is a customer-facing position and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers—even when customers may be frustrated or upset. Accordingly, employees must have strong interpersonal and problem-solving skills, and the ability to handle these situations with professionalism, patience, and effective communication.
- Must be currently based in Dallas, TX and legally authorized to work in the United
- States.
- Associate's Or Bachelor's Degree required
- 3-5 years of experience in a Customer Support/SAAS Software Support role solving
- issues on the phone, email and live chat
- Excellent spoken and written English
- Excellent problem-solving and analytical skills
- Tech-savvy with strong troubleshooting and critical thinking skills to identify root
- causes
- Ability to convey complex technical information in a simplified and easy to
- understand manner to a general audience
- Polite, professional, calm under pressure
- Ability to adapt to changing priorities based on business needs
- Must be able to work a variety of shifts across 7 days
What the company offers
- Permanent full-time contract
- Health Care, 401k Plan, PTO along with major holidays
- A team driven by a passion to win, with an unwavering commitment to putting our
- customers first
- Combine hard work and fun within a great company culture together with smart,
- driven and social people
- Location: Dallas, TX (hybrid schedule)
Project Manager I - Platform Implementation Manager - Remote - San Francisco Bay Area
Russell Tobin & Associates is currently seeking a Project Manager I. You will work for one of our well-recognized online mobile food and delivery platform clients. The ideal candidate will have 3-5 years of work experience in onboarding customers to a new software system, implementation, project management and/or account management.
Apply now for immediate consideration!
Contract: through 07/31/2026- likely to be extended
Location: Remote
Pay Rate: $38. per hour on W2
Project Manager I - Platform Implementation Manager
Remote - but would prefer to have workers local in the following locations:
Preferred Location (Preferred, in Priority) New York City, San Francisco
Secondary Location: (Open To): Phoenix, Los Angeles, Denver, Chicago
About the team Client Commerce Platform is Client's first software-as-a-service business unit – offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.
- Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one.
- The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.
We're excited about you because…
- Bachelor's degree or equivalent work experience 3-5 years of work experience in onboarding, implementation, project management and/or account management
- Able to complete tasks accurately, effectively, and on time with superb attention to detail
- Experience working successfully cross-functionally with individual contributors
- Excellent external and internal customer presentation and communication skills
- Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering
On a day to day, this means
- Working closely with the sales and account management teams to get merchants set up for success from day one:
- Setting up kick off calls and project managing the implementation of Online Ordering, mobile apps, loyalty and gift card programs for our merchants, coordinating with several internal teams to ensure merchants are using our products as soon as they sign up for it
- Technical troubleshooting of issues (within merchants websites and internally) Educating our merchants on our products: answering "how to” questions, proactively guiding and educating them through the transition and set up process and providing operational support during the initial weeks of our products usage
- Collecting and registering feedback from merchants on our products
You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization.
This primarily remote role, prefer someone close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.
You're excited about this opportunity because you will…
- Drive merchant onboardings & implementations with clear, concise communication.
- Deliver strong presentations and handle merchant frustrations with grace and support.
- Train our merchants on Client's Online Ordering product and functionality.
- Leverage your tech-savviness and curiosity to troubleshoot merchants technical issues.
- Become a product expert and cross-functional subject matter expert on Online Ordering.
- Collaborate and support our sales and account management teams with their merchant implementation challenges.
- Share product and operations feedback with our team on a regular basis to share our team's trajectory and product offerings.
- Meet our team's high bar of internal and external service and timeline goals.
- Highlight opportunities for leadership to improve team workflows and merchant success.
- Be able to achieve immediate results and adapt to an evolving work environment.
- Look for ways to improve and want to shape the direction of the company.
Must be authorized to work in the United States
Why Join?
This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors
Logistics Analyst
Location: Perrysburg, Ohio
Employment Type: Full-Time
Reports To: Operations Manager
Job Summary:
Cardinal Trucking is seeking a detail-oriented, tech-savvy Logistics Analyst to support and optimize daily dump truck operations. This role blends traditional dispatch responsibilities with a growing emphasis on data tracking, reporting, and process improvement.
The ideal candidate is comfortable working with technology, organized, and capable of using operational data to improve efficiency and support decision-making across the trucking operation.
Key Responsibilities:
- Coordinate daily scheduling, dispatching, and routing of dump trucks and drivers across multiple projects.
- Utilize dispatch, GPS, and fleet management systems to monitor real-time operations and optimize truck utilization.
- Track and analyze dispatch data (loads, cycle times, idle time, utilization rates) to identify inefficiencies.
- Prepare and maintain daily, weekly, and monthly operational reports.
- Support leadership by translating operational data into clear, usable insights.
- Collaborate with operations, estimating, and accounting teams to ensure accurate tracking of production and billing.
- Manage and improve digital workflows for load tickets, scale tickets, and delivery documentation.
- Assist with implementation and use of dispatching and fleet management software.
- Communicate effectively with drivers, customers, and field teams to ensure smooth operations.
- Support driver scheduling, time tracking, and compliance with DOT and company safety standards.
- Monitor equipment usage and coordinate with maintenance to minimize downtime.
Required Skills and Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 2+ years of experience in dispatching, logistics, construction, or transportation (preferred).
- Microsoft Excel (data tracking, reporting, basic formulas)
- Dispatching or fleet management software
- GPS tracking and logistics tools
- Strong organizational and problem-solving skills.
- Ability to multitask in a fast-paced environment.
- Attention to detail and accuracy in record-keeping.
- Effective communication skills.
- Familiarity with DOT regulations and transportation safety standards (preferred).
Preferred Traits:
- Tech-comfortable and open to learning new systems.
- Detail-oriented with a process improvement mindset.
- Reliable and proactive in day-to-day operations.
- Interest in growing within trucking or operations over time.
Physical and Work Environment:
- Primarily office-based with frequent coordination with field personnel.
- Occasional visits to job sites or truck yards.
- May require extended hours or weekends during peak construction seasons.
EEO Disclaimer
We are proud of the fact that we extend equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, ethnicity, sex, sexual orientation, gender status, age, pregnancy, religion, national origin, citizenship, ancestry, physical or mental disability, medical condition, marital status, genetic information or condition, military or veteran status, political belief, or any other basis prohibited by federal, state or local law.
All phases of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all company-sponsored activities, will be administered so as to further the principle of equal employment opportunity.