Tds Active Codes Jobs in Usa

**Company :**

Allegheny Health Network

**Job Description :**

**JOB SUMMARY**

This job actively prospects for new clients and business for the profitable sale of core and supplemental products for a business segment in an assigned plan, territory, geographic area or distribution channel. Responsible for building and managing a book of business and the business relationship as a strategic consultant for new accounts. Responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business.

**ESSENTIAL RESPONSIBILITIES**

+ Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business.

+ Manage relationships at senior levels with clients by creating valued business partnerships, demonstrating business acumen and cultivating an active network.

+ Develop appropriate sales solutions giving consideration to increased competition and the changing political environment.

+ Develop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.

+ Conduct routine service calls and function as the primary Group contact for strategic planning and consultation.

+ Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

+ Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations.

+ Participate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree

**Preferred**

+ None

**EXPERIENCE**

**Required**

+ Three (3) or more years of selling experience in a healthcare environment

**Preferred**

+ None

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Ability to speak publicly and extemporaneously on a variety of subjects

+ Presentation, communication and negotiation skills

+ Organizational skills and the ability to meet deadlines

+ Creativity and Innovation

+ Persistence & Resilience

+ Problem Solving

+ Influence

**Language (Other than English):**

None

**Travel Requirement:**

50% - 75% Eastern Pennsylvania, West Virginia, Delaware, Eastern New York

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Remote/Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Frequently

Works primarily out-of-the office selling products/services (sales employees)

Always

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

**Pay Range Maximum:**

_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J271408

When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the countrys leading integrated service providers.

About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our strong leaders with our expert professional technicians, commercial best practices, extensive facilities knowledge, and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value.

Job Title: Lead Mechanical Engineer

Job Summary: EMCOR Government Services is seeking a Lead Mechanical Engineer (ME) to serve as the Subject Matter Expert (SME) for all mechanical systems supporting a major customer in the intelligence community located in Springfield, Virginia. The Lead ME is a key member of a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - for a 2.5 million square foo state of the art headquarters building, adjacent customer buildings and over 100 small satellite sites located located throughout the Washington National Capitol Region (NCR).

*** This position is contingent upon contract award. ***

Essential Duties and Responsibilities include, but are not limited to:

• Serves as the principal manager responsible for the overall management and operation of the mechanical systems in support of of BOS
• Advises mechanical technicians in troubleshooting and resolving mechanical system malfunctions.
• Develops, implements and regularly reviews all mechanical systems and components preventative maintenance plans to ensure they are compliant with Original Equipment Manufacturer (OEM) standards.
• Performs overall capacity management of mechanical systems to ensure capability is in balance with known and/or future demand requirements.
• Maintains building calculations to manage supply available with required loads.
• Ensures building modifications comply with all code requirements and original design intent.
• Oversees the proper and timely application of Government and local regulations, codes, standards, policies and procedures related to mechanical systems operations and management.
• Working closely with the client, gains an understanding of their needs and requirements and communicates them and the appropriate performance standards to the contract staff and supporting vendors.
• Establishes and maintains an effective relationship with the customer in order to achieve a mutually beneficial business relationship.
• Devises ways to improve the full spectrum of the mechanical systems operations and services service delivery process to ensure high-quality goods and services are delivered on time and within cost.
• Keeps accurate documentation and when necessary, performs analysis of activities and processes to improve contract performance.
• Pro-actively seeks feedback from clients, attends meetings, submits reports, and assists both internal and external auditors and inspectors.

Security Clearance Requirement: This position requires an Active Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance

Qualifications

• Currently licensed as a Mechanical Professional Engineer (PE) in one of the 50 U.S. states, U.S. Territories or Possessions.
• A bachelors degree from an accredited university in Facility Management, Construction Management, Engineering (Mechanical, Civil, Electrical, Structural), or another related field. A degree in Mechanical Engineering is preferred.
• At least 7 years of experience managing and operating facilities and systems of similar size, scope and complexity
• Strong technical knowledge of all facilities maintenance and operations, including complex mechanical, electrical and plumbing systems, structural systems, vertical transportation and data center operations.
• Highly developed leadership, management, supervisory, interpersonal, analytical and communication (oral and written) skills.
• Demonstrated ability to lead in a diverse and dynamic environment with short notice taskings and under high-pressure situations.
• Demonstrated knowledge and experience of building management systems such as Computerized Maintenance Management Systems (CMMS0 Building Automation Systems ( BAS) and Electrical Power Monitoring Systems ( EPMS) - individual certifications are highly desired
• Demonstrated knowledge and experience with Reliability- Centered Maintenance is a plus
• Industry recognized certification in Program and/or Project or Facility Management (e.g. Project Management Professional (PMP), Program Management Professional (PgMP), Certified Facility Manager (CFM), etc.) is desired.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.

#EGS

#LI-NS1

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift:

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: Min $161,200.00 Mid $215,300.80

Position Summary

The Physician Advisor serves as a liaison between the clinical document improvement (CDI) team, which includes hospital coders; members of the Hospital's administration; the Medical Staff of the hospital; and the hospital's Utilization Management to facilitate the development and implementation of clinical documentation improvement initiatives. The Physician Advisor is pivotal in leveraging his or her clinical position to demonstrate the association of care delivery with specificity in documentation. The Physician Advisor is responsible for conducting clinical reviews referred by the Utilization Management, Coding and Clinical Documentation Improvement departments. The Physician Advisor will assist with reviews and appeals of DRG and medical necessity denials.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Supervisor/Team Lead Capabilities

• Demonstrates accountability for shift/team operations and care/service delivery to support achievement of organizational priorities.
• Coaches front line team members to support ongoing professional development and hardwire technical and professional capabilities.
• Creates a high performing team by building strong relationships, delegating work and nurturing commitment and engagement.
• Manages team conflict/issues implementing appropriate corrective actions, improvement plans and regular performance evaluations.
• Applies change management best practices and standard work to support departmental changes and ensure effective team transition.
• Promotes a healthy and safe culture to advance system, team and service experien

Standard Work: Physician Advisor

• Acts as a liaison between the CDI professionals, Health Information Management, and the hospital's medical staff to facilitate accurate and complete documentation for coding and abstracting of clinical data, capture of severity, acuity and risk of mortality, HCC/risk adjustment in addition to Diagnosis Related Group (DRG) assignment.
• Perform concurrent and retrospective reviews of selected health records as it pertains to CDI and coding validation, and participate in the development of clinically appropriate and compliant provider queries to further clarify documentation.
• Educates individual hospital staff physicians about International Classification of Diseases (ICD) coding guidelines and clinical terminology to improve their understanding of severity, acuity, risk of mortality, HCC/risk adjustment and DRG assignments on their individual patient records.
• Assists with the evaluation and appeal of concurrent and restrospective denials and retrospective DRG downgrades. May perform peer-to-peer meetings as required.
• Participates in the coding and CDI programs and identifies potential areas for improved documentation of services. Also participates in the Coding and CDI meetings and provides ongoing education to the team members.
• Provides peer to peer communication to affect the appropriate response for those cases where the physician fails to respond or questions the need for queries.
• Responsible for writing and submitting appeals (multiple levels as needed) specifically around medical necessity, non-covered services, authorizations, and inpatient/observation stay related denials. May perform peer-to-peer meetings as required.
• The Physician Advisor is pivotal in leveraging his or her clinical position to demonstrate the association of care delivery with specificity in documentation through effective communication and education of the respective parties.
• Provides his or her expert opinion in relation to clinical validity assessments, and, furthermore, the development of clinically robust and appropriate queries.
• Serves as second level reviewer for UM, providing guidance on appropriate/alternate levels of care based on InterQual guidelines and other appropriate criteria.

Competencies & Skills

Essential:

• Broad knowledge base of clinical medicine across all specialties.
• Basic coding guidelines regarding the selection of the principal diagnosis and reporting additional diagnoses and procedures; understanding the DRG system; levels of comorbidities; and concepts of risk adjustment, severity of illness, risk of mortality, case mix index, prospective payment, hospital acquired conditions, patient safety indicators.
• Organize tasks effectively and efficiently and the ability to act independently through the application of critical thinking skills.
• Computer skills appropriate to position
• Excellent written and verbal communication skills.

Qualifications & Experience

Essential:

• Medical Degree

Essential:

• Licensed to practice medicine in the state of Florida, shall be board certified in internal medicine, and shall meet any other reasonable professional criteria established by LRH or the hospital.

Other information:

Experience Essential:

- Minimum of two years of experience in conducting coding and CDI reviews.

- Knowledge of coding guidelines and how it translates from clinical documentation.

- Knowledge of DRGs, Risk of Mortality, Severity of Illness, Mortality Rate, HCC/risk adjustment, CMI and the impact of clinical documentation/coding in relation to these metrics.

- Excellent computer skills with prior exposure to use of Microsoft Office suite

Clinical Pharmacy Manager

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Interpret orders and transcribes or verifies them accurately and efficiently into the pharmacy computer system. Participate in the design and update of pharmacy computer system programs relating to pharmacy, nursing, and physician programs. Participate in the maintenance of pharmacy dictionaries including adding new drugs to the electronic health record drug dictionary and Charge Master Maintenance. Provide basic technical support for automated dispensing machines and other pharmacy computer systems.
• Provide basic technical support for automated dispensing machines and other pharmacy computer systems.
• Complies with facility policy and procedures as well as regulatory requirements. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. Support and participate in the goals of the organization’s quality improvement, risk management and patient safety program to include but not limited to National Patient Safety Goals, Core Measures and HCAHPS medication related initiatives.
• Accurately compounds and dispense pharmaceuticals. Provide accurate and timely medication information to healthcare staff and patients.
• Monitor drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Leads the clinical pharmacy programs and services for all departments of Mount Sinai Medical Center. Develop, manage and mentor pharmacy clinical programs such as drug consults, nutrition support, pharmacokinetics, anticoagulant monitoring, pain management, IV to PO, renal dosing and other programs as determined appropriate based on patient population and literature guidelines.
• Document all clinical activities and interventions accurately and completely. Responsible for mentoring and education as well as ongoing analysis of interventions to insure accurate and appropriate documentation and provides summary reports.
• Serves as a clinical resource for the provision of pharmaceutical care and clinical pharmacy services for the entire medical center. Builds effective relationships with other healthcare professionals and departments within the medical center.
• Develop, manage and mentor antimicrobial management program (AMP)
• Responsible for managing and monitoring the drug formulary: completing drug class reviews, minimizing non-formulary procurements, suggesting appropriate, cost effective therapeutic alternatives to medical staff and implementing automatic therapeutic substitutions when appropriate.
• Maintain professional competency sufficient to meet current and future needs of the facility.
• Identify, design, analyze and report drug utilization reviews to promote rational and safe drug therapies and determines action plan based on results.
• Support participation in daily multidisciplinary and bedside rounds. (may need to attend)
• Maintain appropriate controlled substance records.
• Train and participate with Disaster Team drills and real-event responses as assigned. Participate in quality and regulatory reviews and audits.
• Work with the Pharmacy Director to identify and develop processes to meet or exceed all regulatory standards. Prioritize work and lead others to comply with facility medication turn-around time policy and procedure.
• Act as manager in charge as assigned. Supervises and assist pharmacy technicians and other support staff effectively. Effectively and proactively intervene in conflicts between pharmacy and medical staff regarding drug therapy issue resolutions.
• Work with the director to establish pharmacy goals and objectives of clinical programs and responsible for implementation and monitoring within budgetary targets.
• Leads the clinical pharmacy programs and services for all departments of Mount Sinai Medical Center.
• Perform other duties as assigned
• Works closely with Medication Safety Officer for the design, analysis and reporting of adverse drug reactions, medication errors and pharmacy quality initiatives. Assist in mentoring others in their roles for these programs.
• Train and participate with Code Teams as assigned. Obtain and maintain BLS-ACLS or PALS current certification as appropriate
• Responsible to develop and actively participate in training and mentorship programs for pharmacists, pharmacy students, residents, technicians, nurses and physicians as it relates to clinical pharmacy services. Primary preceptor for pharmacy students and/or pharmacy residents. Responsible for designing and managing these programs and mentoring students and/or residents as well as other preceptors.
• Develop and document staff competency on an ongoing basis, assesses the accomplishment of established goals for the assigned team, provides timely and constructive feedback and develop improvement plans when deficiencies in competencies are identified.
• Participate with various nursing and medical staff committees as necessary. Coordinates all activities related to the Pharmacy and Therapeutics Committee.
• Responsible to coordinate the pharmacy review of medication orders in physician order sets, protocols or other evidenced based medication use guidelines
• Responsible for routine publication of the pharmacy newsletter and/or other forms of written and electronic communication
• In conjunction with Pharmacy Director and the Pharmacy Management team, responsible for the development and review of pharmacy policies and procedures. Work with the Pharmacy Director, Operation Manager and Medication Safety Officer to identify and develop processes to meet or exceed all controlled substance diversion prevention and monitoring standards.
• Work with Pharmacy Operation Manager for the oversight of staff scheduling to ensure appropriate staff coverage for clinical programs. Share pharmacy operation responsibility with Pharmacy Operation Manager. In conjunction with pharmacy director and operations manager, responsible for staff performance evaluations. Organizes and/or participates in staff meetings as required.

Qualifications:

• Active Pharmacist license in good standing with the Florida Board of Pharmacy. ACLS certification is preferred.
• A Doctor of Pharmacy (Pharm. D.) from an ACPE-accredited college of pharmacy is required.
• Minimum of 1 year as a Pharmacy Clinical Coordinator or one of the following: Atleast 5 years of hospital pharmacy experience required; preferably within area of focus, completion of hospital PGY2/ pharmacy specialty residency or fellowship, Specialty BCPS certification, other certification (e.g. FCCP, FASHP).

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Position: Scheduling Coordinator

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of call center experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience

Day to Day

The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.

Essential Functions

• Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
• Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
• Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
• Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
• Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
• Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
• Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
• Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
• Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
• Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
• Ensure compliance with all policies, procedures, and professional appearance standards.

Productivity and Performance Expectations

• This role is primarily outbound-focused, with limited de-escalation required.
• Expected productivity is approximately 7–10 outbound calls per hour, recognizing that:
• Approximately 30% of outbound calls connect with patients.
• Approximately 70% of calls result in voicemail messages.
• Connected calls average approximately 6 minutes.
• Profile creation calls may take 10–12 minutes.
• Downtime between calls is self-managed due to the outbound nature of the role; productivity is evaluated based on call type and complexity rather than volume alone.
• Performance evaluation emphasizes “Not Ready Time”, defined as time when the coordinator is unavailable to take or place calls.
• Consistently meets departmental goals for productivity, quality, and customer service

------

Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18 /hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Customer Service and Professional Standards

• Understands and supports commitment to providing exemplary customer service.
• Demonstrates a positive, professional, and respectful approach in all interactions with patients, families, and team members.
• Communicates clearly and effectively, both verbally and in writing.
• Maintains flexibility in work schedule availability to meet departmental operational needs.

Knowledge, Skills, and Abilities

• Strong data entry, typing, and transcription skills with high attention to detail.
• Ability to manage high volumes of faxed and electronic documentation accurately.
• Proficiency with EHR systems (Epic preferred), document management systems (OnBase), and insurance web portals.
• Effective organizational and time‑management skills.
• Ability to communicate professionally with insurance representatives, patients, and clinical staff.
• Understanding of medical terminology related to referrals, diagnostics, and authorizations.

SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal

SERVPRO Team Shaw is one of the largest SERVPRO's in Texas and has grown from one location in 2019 to 33 locations today and is hiring a Director of Construction. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. 

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!

Position Summary

The Director of Construction is responsible for the strategic and operational leadership of all construction-related activities across the organization, including insurance-based residential and commercial reconstruction, capital expenditure (CAPEX) projects, and the plumbing division. This role provides executive oversight of Construction Operations, Estimating, Project Management, and Field Execution, ensuring projects are delivered safely, profitably, on schedule, and to SERVPRO’s highest standards of quality and customer service.

The Director of Construction leads and develops Construction Managers, Project Managers, and Estimators while establishing scalable systems, accountability, and performance standards. This position serves as a key liaison between executive leadership, insurance partners, customers, trade partners, and internal departments to ensure consistent, high-quality results across all construction activities.

Key Responsibilities:

Executive & Operational Leadership

• Provide strategic direction and executive oversight for all construction operations, including insurance reconstruction, CAPEX projects, and plumbing services
• Establish and enforce operational standards, workflows, and performance expectations across all construction divisions
• Oversee Construction Operations Managers and ensure consistent execution across all markets and project types
• Serve as a senior leader in organizational planning, budgeting, and growth initiatives

Project & Operations Oversight

• Oversee all active residential and commercial reconstruction projects to ensure compliance with approved scopes, schedules, budgets, and quality standards
• Ensure all projects are managed with detailed, approved schedules and actively monitored for adherence
• Monitor project performance metrics and resolve escalated operational, scheduling, or production challenges
• Ensure safe work practices and compliance with company safety standards across all job sites

Estimating & Pre-Construction Oversight

• Provide executive oversight of estimating teams responsible for insurance reconstruction and commercial projects
• Ensure estimates align with carrier guidelines, approved scopes, local codes, and company margin expectations
• Review and approve large-loss, complex, or high-risk estimates and change orders
• Ensure proper scope development, documentation, and change management procedures are followed

Quality, Compliance & Risk Management

• Ensure all work complies with plans, specifications, company standards, building codes, and regulatory requirements
• Conduct periodic audits of projects, documentation, and workmanship
• Ensure final inspections, closeout documentation, and customer satisfaction requirements are consistently completed
• Mitigate operational, financial, and contractual risk across all construction activities

Customer Experience & Insurance Partner Relations

• Establish and enforce customer communication and service standards across all construction projects
• Serve as an escalation point for complex customer or carrier concerns
• Maintain strong relationships with insurance carriers, adjusters, consultants, and commercial clients
• Ensure SERVPRO brand standards and SLAs are consistently met or exceeded

Scheduling, Resource & Vendor Management

• Oversee labor allocation, subcontractor scheduling, and material procurement across all divisions
• Ensure inspections and jurisdictional requirements are coordinated and passed
• Evaluate subcontractor, vendor, and trade partner performance and maintain approved partner standards
• Support capacity planning and workforce scalability

Financial Oversight & Profitability

• Oversee job costing, gross margins, billing, and financial performance across all construction projects
• Ensure adherence to billing schedules, collections timelines, and documentation requirements
• Review job cost reports, forecasts, and financial KPIs to drive profitability
• Partner with leadership to develop budgets, CAPEX planning, and margin improvement strategies

Process Improvement, Systems & Reporting

• Ensure accurate documentation in job files and management systems (Xactimate, PSA/CAM, Buildertrend, etc.)
• Track and report KPIs including schedule adherence, margins, customer satisfaction, estimator accuracy, and subcontractor performance
• Identify inefficiencies and implement scalable process improvements
• Support technology adoption and standardization across construction operations

Leadership & Team Development

• Recruit, train, mentor, and develop Construction Operations Managers, Project Managers, Estimators, and Division Leaders
• Establish clear performance expectations and conduct regular evaluations
• Build a culture of accountability, professionalism, safety, and continuous improvement
• Support succession planning and leadership development across the organization

Schedule:

Monday - Friday, 8:00 AM – 5:00 PM

(Some overtime may be required)

Qualifications:

Required

• Bachelor’s degree in Construction Management, Engineering, or equivalent experience
• 8–10+ years of construction or reconstruction experience
• 5+ years in senior leadership, operations management, or executive-level construction roles
• Strong knowledge of estimating, scheduling, job costing, contract administration, and insurance reconstruction
• Proven ability to manage multiple divisions, teams, and high-volume project pipelines
• Demonstrated financial acumen with job cost analysis and margin management

Preferred

• Experience in restoration and insurance reconstruction environments
• Proficiency with Xactimate, PSA/CAM, Buildertrend, CompanyCam, or similar platforms
• Familiarity with insurance carrier requirements, SLAs, and claims workflows
• Experience overseeing specialty divisions (plumbing, trades, or self-performed work)
• Large-loss or commercial project experience

Benefits:

• Medical, Dental, Vision Insurance
• Company Vehicle
• Bonus Plans
• Paid Time Off + Sick Leave
• 401K with Company Matching
• Professional Development & Training Opportunities
• Growth potential in a rapidly expanding company

Summary:

Schafer Richardson LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.

The Director of Property Management is responsible for overseeing the SR Management department to ensure the operational and financial health of our commercial real estate portfolio. In addition, key responsibilities include developing and implementing management strategies, inspecting buildings and spaces, manage budgets, handling tenant and vendor relations, and leading staff through recruitment, training, and performance management In addition, the Director of Property Management will be responsible for overseeing property operations for an assigned portfolio including utilizing resources, handling budgets, vendor contracts, tenant relations, and ensuring legal compliance aiming to achieve NOI growth and maximize cash flow with the overall objective to deliver excellent customer service and satisfaction in representing the Schafer Richardson real estate brand.

Essential Duties and Responsibilities included below. Other duties may be assigned, as necessary.

MANAGEMENT/OPERATIONS:

• Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
• Supervise activities of the property management, leasing, and maintenance personnel.
• Make appropriate staffing and salary recommendations to Company President
• Direct the operations, maintenance, and administration for each property.
• Provide reports and updates to owners and investors.
• Prepare annual departmental operating budget and achieve profitability objectives.
• Supervise the property management staff in the day-to-day operations of properties.
• Authorize contracts, purchase orders, repairs, maintenance, and replacement projects by Property Managers.
• Manage and approve annual budgets, monthly financials, mid-year CAM reconciliations, annual reconciliations, and other reporting functions.
• Oversee the tax protest account for each property in the portfolio.
• Physically inspect each asset at least once annually.
• Oversee vendor relationships and contract negotiations.

GENERAL FUNCTIONS:

• Portfolio Management – oversee all property operations for an assigned portfolio to maximize NOI and asset value.
• Direct and monitor all building staff, engineers, maintenance technicians, security officers, janitorial persons, construction providers, subcontractors or other personnel and service providers on site.
• Mentor, coach, and train your team for success. Present a positive, helpful attitude when interacting with co-workers and customers.
• Provide clear direction and distribute workload appropriately among staff, subcontractors, and vendor providers.
• Correspond with tenants regarding leasing and management questions, maintenance and repair issues or other service-related items brought to your attention.
• Work in conjunction with leasing representative to provide answers to leasing questions, help tenants with move in and move out policies, and keep the building common areas and vacant spaces in good condition for prospective tenant tours.
• Coordinate plan review and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety standards.
• Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and procedures.
• Review and approval for financial operations for the property including coding bills, oversee accounts payable and receivable, tenant rent collection and maximize operating efficiency and financial performance of the property.
• Review and interpret commercial lease agreements to ensure operational compliance and financial accuracy. Collaborate with the legal department where necessary.

ADVANCED FUNCTIONS:

• Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition reports.
• Provide a 5-year capital plan for the property for all items that will require repair or replacement outside of normal day-to-day operations.
• Oversee rent collection, manage delinquencies, and implement legal remedies when necessary.
• Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract standards.
• Maintain files and written records and prepare professional written correspondence with tenants, vendors, and clients.

EQUIPMENT:

• Personal owned vehicle for transportation to various sites included in managed portfolio.
• Must possess a valid driver’s license, acceptable driving record, and the state mandated level of insurance.
• Personal owned cellphone

EDUCATION/EXPERIENCE:

• Bachelor’s degree in real estate, finance, or related field is preferred.
• 5 or more years of commercial property management with leadership experience
• Commercial real estate investment analysis experience.
• Knowledge of national commercial real estate trends and capital markets
• Active in the real estate industry.
• Valid real estate license
• CPM or PMP certification preferred.
• Proficiency in Yard is required.

KNOWLEDGE, SKILLS, AND OTHER ABILITIES:

• Strong proficiency in financial and budget management, including P & L analysis, rent collection, and expense control.
• High integrity, operates with a sense of urgency, understanding of the organization’s needs and be easy to work with
• Excellent leadership skills with the ability to successfully build consensus while managing teams.
• Ability to negotiate skillfully and create consensus in challenging situations with internal and external stakeholders.
• Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others.
• Ability to promote and foster an environment that supports confidence and consistency with principals, executive team, board members, and staff who are culturally diverse.
• Ability to work together cooperatively and effectively in achieving organizational goals.
• Ability to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines.
• Ability to identify and resolve problems.
• Ability to create and sustain an organizational culture that encourages others to provide the quality of service essential to high performance.
• Strong analytical skills (both quantitative and qualitative).
• Strong risk assessment skills.
• Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
• Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
• Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.
• Ability to understand commercial lease language and interpret legal terminology.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations.

While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time. The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.

TRAVEL: 10-15%, project dependent.

The Project Superintendent is responsible for directing and overseeing all field operations on construction projects, ensuring work is completed safely, on schedule, and to the required quality standards. This role leads site teams, coordinates subcontractors and suppliers, and serves as the primary on-site representative for the company. The Superintendent manages daily site activities, enforces safety and quality standards, acts as the key liaison between field and project leadership, and is expected to mentor staff, drive accountability, and support company-wide initiatives.

Essential Duties & Responsibilities

• Lead field operations by setting clear goals, establishing priorities, and aligning daily site activities with project and company objectives.
• Supervise and mentor Assistant Superintendents, Foremen, Project Engineers, and field personnel, promoting professional growth, teamwork, and a collaborative culture.
• Serve as the primary on-site point of contact for owners, architects, engineers, and trade partners, maintaining strong relationships and addressing concerns proactively.
• Develop, maintain, and monitor overall project work schedules, including identification of the critical path and expediting critical materials and equipment to support timely completion.
• Coordinate and manage trade partner and subcontractor scheduling, staffing levels, logistics, and site access to ensure work is properly sequenced and integrated.
• Ensure work is installed in accordance with approved contract documents, including drawings, specifications, and applicable codes.
• Maintain a clean, safe, and orderly job site that meets or exceeds company standards for site presentation.
• Lead and enforce the site safety program: adhere to all applicable safety codes and regulations, ensure subcontractor compliance, and conduct/document regular site safety audits.
• Promote and monitor quality control in the field, identifying issues early and working with project leadership and trade partners to implement corrective measures.
• Participate in the building permit process as required and ensure compliance with permit conditions and inspection requirements.
• Communicate daily with the Project Manager regarding job progress, manpower, scheduling, material needs, and potential impacts to cost and schedule.
• Provide weekly input for project status updates and schedule revisions to help maintain uninterrupted workflow and timely decision-making.
• Oversee field-related pricing of changes in scope by working with trade contractors to assemble on-site pricing packages.
• Prepare and maintain daily construction reports in Procore or other platforms, including daily logs, inspections, incidents, deliveries, and other relevant documentation.
• Ensure strict adherence to ethics, company values, and compliance requirements at all times.
• Contribute to broader company initiatives, including best-practice development, business development support, and participation in client meetings, site visits, and industry events.
• Promote a culture focused on risk prevention, continuous improvement, and consistent adherence to safety and quality standards.
• Provide strategic direction by aligning field operations with organizational objectives and project priorities.
• Perform other related duties as assigned to support successful project delivery and company goals. 

Education & Experience

• 10+ years of experience in field supervision of all phases of commercial construction.
• Thorough understanding of all aspects of construction, including means and methods, sequencing, safety, and quality requirements.
• OSHA 30-hour training certificate required (or obtained within a company-defined timeframe).
• Strong communication and organizational skills, with the ability to lead diverse field teams and coordinate multiple stakeholders.
• Ability to maintain strong relationships with owners/clients, engineers, architects, project managers, subcontractors, and field personnel.

Knowledge, Skills and Abilities

• Demonstrates commitment to quality by evaluating processes, seeking improvements, and meeting/exceeding internal and external expectations.
• Acts with integrity and professionalism, supporting company values and maintaining focus on customer requirements.
• Strong organizational and time management skills with the ability to manage multiple tasks, meet deadlines, and maintain accurate records.
• Effective written and verbal communication skills; able to document meetings, issues, and decisions clearly and professionally.
• Proven ability to develop, maintain, and strengthen productive working relationships across teams and levels including with owners/clients, engineers, architects, superintendents and construction workers.
• Proficient with PC-based tools and company communication systems (email, internet, Microsoft Word, Excel, Outlook, Teams, OneNote, etc.).
• Utilize construction management software and digital tools (e.g., Procore, SharePoint) to support document control, reporting, and field operations.
• Remain open to and assist with implementation of new processes, technologies, or methodologies that improve efficiency and quality.
• Strong skills in delegating responsibilities, validating work for accuracy and completeness, and delivering clear, constructive feedback. Proactive in identifying risks or obstacles and escalating issues when needed to maintain project momentum.
• Demonstrates managerial courage by addressing issues directly, making difficult decisions, and providing honest, constructive feedback. Willingly tackles challenging conversations to support accountability, growth, and strong team performance.
• Must maintain reliable transportation, a valid driver’s license, and the ability to travel to various project locations, including sites outside the state of Pennsylvania.

Working Conditions

• Work is performed in both office environments and on active construction sites, including jobsite trailers and existing structures.
• When outside the office trailer or structure, employees must always wear appropriate personal protective equipment (PPE), in accordance with company safety policies and weather conditions due to changing site conditions.
• Construction sites may involve exposure to moving mechanical parts, heights, fumes or airborne particles, outdoor weather conditions, risk of electrical shock, and noise levels ranging from moderate to very loud.

Physical Demands

• Ability to sit and stand for extended periods
• Ability to walk, stand, balance, stoop, kneel, crouch, and crawl in active work areas.
• Ability to climb permanent and temporary stairs and ladders and use personnel or construction hoists.
• Ability to use hands to handle or feel objects, tools, or controls.
• Ability to maintain close, peripheral, and depth vision, and adjust focus as required for field work.
• Ability to occasionally lift and/or move materials such as drawings, files, tools, or equipment up to 75 pounds (up to 25 pounds in office-based tasks).

Elevate Construction Partnership is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We are committed to fostering an inclusive, accessible, and supportive workplace where everyone can thrive.

In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. The Provider must be able to work in a team-oriented environment, be flexible to adapt to new technologies and protocols in a quickly evolving practice setting. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Provider you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.

We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.

As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.

PRIMARY

• Ability to provide quality care in both clinic and telehealth and meet patient volume goals targeted for tele and in patient as determined.
• Lead clinic staff, in behaviors, actions and attitude (e.g. X-Ray Technologists, Nurses, and Front Office Specialists) in delivering excellent patient care. Provide guidance as necessary to ensure quality professional services and patient
• Ability to perform responsibilities included on the SCRIBE job description.
• Discuss and review patients’ medical history, symptoms, allergies, and current medications.
• Asking patients situation-specific questions to formulate accurate diagnoses in order to provide
  guidance as necessary to ensure quality professional services and patient satisfaction.
• Actively engages with clinical leadership, elevating to management where appropriate to ensure
  strong patient care and resolution of concerns to ensure adherence to our company values.
• Ability to meet patient volume goals targeted for tele and in-patient as determined.
• Ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis. As well as build and maintain confidence and credibility with all employees.
• Implement clinical and Telehealth protocols as outlined CMO and Supervising Physicians.
• Analyze and interpret patients' histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.
• Deliver excellent patient care through in-patient and virtual diagnostic and therapeutic recommendations with attention to patient-centric care, safety, cost, and reliably accurate information.
• Ensure that the activities of the Provider are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Ability to work efficiently in a fast-paced, autonomous environment within both in-patient clinic and virtual settings.
• Ability to pursue queue of telehealth patients in a timely fashion to ensure proper patient follow up.
• Order, perform, or interpret the results of diagnostic tests, as well as responsibly prescribe medications and educate patients on continued treatment and care of acute and chronic conditions.
• Attest and follow clinical practice guidelines by the Office of Medical Affairs.
• Attend Mandatory monthly meetings with Supervising physicians and E/M training.
• Ability to perform responsibilities within standard NP protocols.
• Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training in order to meet and exceed our continued quality of care.
• Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Recommends ideas within the clinic and to telehealth leadership as appropriate to improve overall patient experience and care.
• Communicates regularly within team in all manners necessary to support excellent patient care.
• Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.
• Actively assist new employees with learning activities and completing required training.
• Support new employee training by providing job shadowing, demonstration, and coaching opportunities
• The ability to build and maintain confidence and credibility with all employees.
• The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
• The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
• Ability to be knowledgeable and comply with Company standards of operations.
• The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.
• The ability to consult with patients through virtual communication channels.
• Preferred experience working as a Telehealth Clinician 
• Perform other duties as assigned by management.
• PRN Employees are required to work a minimum of 4 shifts per month.
• Full Time Employees are required to work 12-hour shifts and every other weekend.

*** Additional Requirements and responsibilities for Ancillary Providers

• Responsible for on call periodically throughout the year

*** Additional Requirements and responsibilities

• Level 1: New Grad with up to 1 years of experience as a nurse practitioner
• Level 2: Nurse practitioner with over 1 years of experience and less than 5 years of experience
• Level 3: Nurse practitioner with over 5 years of experience and less than 10 years of experience
• Level 4: Nurse practitioner with over 10 years of experience

Education: Master’s Degree in Nursing (MSN) 

AND 

Experience: At least 1-2 years of experience as a provider in a relevant practice, such as Urgent Care or
Occupational Medical Facility, ER or Trauma Unit, Family Medical Practice is strongly preferred.

Current License or Certification:

• License and DEA must be active, in good standing, and verifiable with the proper regulatory
  agency. DEA required for all providers; however, where limited by years of practice under state
  law, DEA will be required within 120 days of provider meeting the minimum years of practice
  under state law for obtaining DEA.
• Providers must be able to treat all ages and must meet any credentialing requirements needed;
  and DOT certification is required to be obtained by FT and PT Providers within 120 days of
  employment and maintained during employment.

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.
Please refer to the links below for information regarding your rights under certain federal laws:
:// Residents Only:
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5).

Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.