Talent Software Services Remote Jobs in Usa

Asepha is based in New York and Toronto, building agentic solutions that re-imagine how medications are prescribed, verified, and supported across the pharmacy ecosystem. Backed by $4M in funding and trusted by multiple Fortune 50 healthcare organizations, we’re scaling rapidly and seeking a talented, innovative Senior Software Engineer to join our growing team. As one of our early hires, you’ll play a critical role in shaping our engineering efforts, making key architectural decisions and writing code to expand our AI product line. You will play a pivotal role in balancing speed of execution with product quality, and have the opportunity to wear multiple hats, from frontend and backend development to devops and customer interactions. Your work will have a direct impact on improving pharmacy workflows and health outcomes.

Join our mission: 

We’re building a world where medication delays are impossible. From the moment a prescription is written, the path to therapy start is clear, fast, and predictable. Asepha is the context graph for the therapy-start journey, connecting the fragmented steps that slow down medication access: intake, coordination, utilization management, and clinical services. 

Role and Responsibilities:

• Design and build autonomous agents that handle complex, multi-step pharmaceutical workflows end-to-end
• Architect communication systems that coordinate across organizational boundaries
• Build robust orchestration layers for long-running tasks with graceful failure handling and human-in-the-loop escalation
• Develop frameworks that let agents interact with external pharmacy systems, databases, and APIs
• Implement evaluation and observability infrastructure to monitor agent behavior in production
• Integrate with healthcare data standards and legacy pharmacy systems
• Scale systems to handle real-time processing across multiple pharmacy networks

Qualifications:

• 5+ years of experience in software engineering with strong backend focus
• Proficiency in Python or TypeScript and deep knowledge of backend fundamentals: APIs, data stores, concurrency, distributed systems
• Experience with web frameworks and service-oriented architectures (FastAPI, Flask, or equivalent) and designing clean, versioned APIs
• Familiarity with caching, messaging, and database technologies (Redis, Kafka, SQL/NoSQL, vector databases) and how to use them for performance and reliability
• Experience building for cloud infrastructure (Azure, AWS, or GCP)
• Experience building and deploying agentic AI systems. You understand tool use, planning, memory, and orchestration patterns
• You've built systems where the hardest part wasn't the code, it was figuring out what to build
• You've shipped something end-to-end with minimal guidance and owned the outcome
• Located in New York and can commute to our Manhattan office 3 days per week

Perks:

• Competitive compensation package, including $150-250k USD annual salary + stock options
• Full medical, dental, vision
• Unlimited days off to maintain a healthy work-life balance + 2 weeks of company-wide office closure during the holidays
• Complimentary breakfast provided daily and weekly team lunches in the office
• Professional development stipend

Note: Only candidates selected for an interview will be contacted.

Asepha is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead Integrated Product Support Specialist

Job ID: 33551

Job Location: Waco, Texas; On-site

Job Schedule: 9/80 off every other Friday, 1st shift

Job Description:

The Aircraft Supportability/Integrated Integrated Product Support Analyst is responsible for developing and recommending support/sustainment solutions for major airborne and ground based weapons systems

by use of long term support principles.

Essential Functions:

• Integrated Product Support Analyst development and documentation skills (LMI, MIL-PRF-49506, MIL-HDBK-502, GEIA-STD-0007, DEF-STAN-00-60)
• Experienced in developing and managing LSAR (SLICwave/EAGLE/PowerLog)
• Spares analysis using system reliability/maintainability data as related to the maintenance concept
• Life Cycle Cost and Total Ownership Cost focused on operations and support cost estimating
• Training development and management
• Ability to translate system requirements into functional requirements
• Technical proposal writing skills
• Experience with creating labor estimates derived from customer requirements
• Able to work independently or in a team

Qualifications:

• Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.

Preferred Additional Skills:

• Reliability and maintainability modeling skills
• FMECA experience
• Logistics/Supportability demonstration experience
• Human Factors modeling and simulation experience
• Working knowledge of Releyence software
• Working knowledge of Earned Value Management System

#LI-TD4 

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Aircraft Integrated Logistics Support Specialist

JobID: 33498

Job Location: Waco, Texas; On-site

Job Schedule: 9/80, off every other Friday

Job Description:

The Aircraft Integrated Logistics Support Specialist 3 is responsible for developing and recommending support/sustainment solutions for major airborne and ground based weapons systems

by use of long term support principles.

Essential Functions:

• Logistics Support Analysis development and documentation skills (LMI, MIL-PRF-49506, MIL-HDBK-502, GEIA-STD-0007, DEF-STAN-00-60)
• Experienced in developing and managing LSAR (SLICwave/EAGLE/PowerLog)
• Spares analysis using system reliability/maintainability data as related to the maintenance concept
• Life Cycle Cost and Total Ownership Cost focused on operations and support cost estimating
• Training development and management
• Ability to translate system requirements into functional requirements
• Technical proposal writing skills
• Experience with creating labor estimates derived from customer requirements
• Able to work independently or in a team

Qualifications:

• Bachelors degree with a minimum of five (5) years relevant experience.The equivalent combination of education and directly related work experience can be considered.
• Candidate must be able to obtain/maintain a Secret clearance. Must be able to pass additional security background checks as required.

Preferred Additional Skills:

• Reliability and maintainability modeling skills
• FMECA experience
• Logistics/Supportability demonstration experience
• Human Factors modeling and simulation experience
• Working knowledge of Releyence software
• Working knowledge of Earned Value Management System

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Fleet Diesel Mechanic II - Norcross, GA

The Fleet Diesel Mechanic II will perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts as directed by Fleet Manager and Lead Technician. This individual also disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.

Schedule and Shift:

• Full-time
• Tuesday - Saturday
• 8:30AM until finished

** During the training period, candidates must be available on any weekday for a rotating schedule, either in the morning or afternoon, to observe both the opening and closing of the fleet ** 

Position Responsibilities

• Maintain and repair fleet equipment and perform preventative maintenance.
• Diagnose vehicle failures and disassemble, repair and reassemble parts as necessary.
• Adhere to OSHA, DOT and EPA regulatory compliance standards. Respond to service calls.
• Complete all necessary documents, including vehicle records.
• Maintain cleanliness in areas of work and tools.
• Maintain records of daily check list (pre-trip inspections).
• Pick up and deliver vehicles. 
• Manage ordering and inventory of parts.
• Perform assigned duties in a safe and productive manner.
• Follow the direction of Fleet Supervisor/Manager and Lead Technician.
• Input data accurately and in a timely manner into the fleet maintenance software program (SAP EAM).
• The training and experience that comes from the following certifications may be utilized as part of the position responsibilities
• Responsible for moving trailers around the warehouse/distribution center or trucking yard without needing a Commercial Driver's License.

• Pay starting at $35.32 per hour. The employee will move to a higher rate of $37.08 per hour in the quarter after their 6 month anniversary.
• Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

• High school diploma or general equivalency diploma (GED)
• Between 2 to 3 years of Diesel Mechanic experience on a fleet 
• Must be able to work on all types of vehicles
• Lift, push, and pull a minimum of 50 pounds
• Able to supply your own set of tools to perform the job.
• Basic computer skills needed
• Responsible for moving trailers around the warehouse/distribution center or trucking yard.
• CDL Class A preferred 

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to  in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

About the Job

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for an Associate Director, Client Services to provide strategic leadership for the Client Services function, setting vision, priorities, and operational standards while guiding Project Managers who serve as trusted advisors and primary points of contact for internal clients. This role partners at a senior level with business unit leaders to shape and govern the strategic calendar, ensuring enterprise-wide alignment with corporate objectives and long-term priorities. The Associate Director acts as a central integrator and executive liaison among key stakeholders, driving the successful planning and execution of high-impact projects and campaigns, ensuring adherence to brand standards, optimizing resources, and balancing organizational goals with evolving internal stakeholder needs.

What's unique about this job (What you’ll do)

• Provide strategic oversight and leadership to the Project Managers who act as the primary point of contact for internal clients.
• Guide Project Managers in understanding client needs and ensuring strategies are developed to meet and exceed business objectives.
• Collaborate with all business units to maintain and continuously update the strategic calendar, ensuring alignment with corporate goals and priorities.
• Oversee the planning and management of marketing and communications projects, ensuring effective coordination with the Creative Team and other key stakeholders.
• Ensure timely and successful delivery of creative assets, campaigns, and other marketing initiatives in adherence with Corporate and Brand Guidelines.
• Communicate progress, risks, and key milestones of relevant initiatives.
• Foster strong, collaborative relationships across the organization to support seamless execution of projects and strategic initiatives.

Bring your passion and expertise (Who you are)

• Degree in Marketing, Business Administration or related field.
• Minimum 10 years of professional work experience in managing projects, ideally within a marketing or communications agency.
• Strong project management skills and experience, including managing internal stakeholders and multiple projects simultaneously.
• Ability to communicate effectively, demonstrate teamwork and provide leadership.
• Ability to manage multiple projects on tight deadlines.
• Demonstrated ability to use data to produce reports and powerful presentations to clients and other stakeholders.
• Team player and the ability to integrate with diverse departments.
• Proficient in English and/or Spanish languages (verbal and written).
• Proficient in MS Office Suite and Project Management Software (JIRA, DOMO, Insider, or similar)

Some important intangibles

You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement

You are a self-starter who doesn’t need direct supervision to motivate you for success

You enjoy sharing your quirkiness and talents with your coworkers

Enjoy working hard

Full of energy for the things one sees as challenging

The ability to remain calm when dealing with unforeseen constraints.

The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

Benefits & Perks – We take care of our people

We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

Beyond competitive pay

Medical, Dental and Vision plans

401K Contributions

Life Insurance

LTD

PriceSmart Membership Card

Calm Meditation App

Fun events

Employee recognition

Supportive, nurturing environment with many opportunities for learning and growth

...and more!

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.

Join Our Team as a Sushi Masa Restaurant Manager!

Are you passionate about sushi and dedicated to delivering exceptional dining experiences? Sushi AYCE is seeking a dynamic and experienced Restaurant Manager to lead our team and uphold our commitment to quality, innovation, and customer satisfaction.

We offer:

• Competitive compensation - [annual salary and bonus etc]
• Bonus Program
• Insurance benefits
• Pay time off
• Sick leave

About Us:

Sushi Masa is a vibrant and popular restaurant specializing in All-You-Can-Eat sushi, serving a diverse array of freshly prepared Japanese cuisine. We pride ourselves on our dedication to excellence, from our carefully crafted menu to our warm hospitality and impeccable service.

Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
• Manage and motivate staff, providing guidance, training, and support as needed.
• Maintain high standards of food quality, presentation, and consistency.
• Monitor inventory levels and ensure timely ordering of supplies.
• Handle customer inquiries, feedback, and complaints with professionalism and tact.
• Implement and enforce health and safety protocols to ensure a clean and safe dining environment.
• Collaborate with the management team to develop and execute marketing strategies and promotions.

• Proven experience as a Restaurant Manager in a high-volume, fast-paced environment, preferably within the sushi or Japanese cuisine industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, including food and labor costs, inventory management, and customer service principles.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe certification and knowledge of health and safety regulations preferred.
• Familiarity with restaurant management software.

About Us:

At Sushi Masa AYCE, we're dedicated to redefining the sushi dining experience across Florida, Louisiana, and Texas by offering an All-You-Can-Eat concept that combines quality, variety, and value. Our restaurants, strategically located in these states, serve as havens for sushi enthusiasts, where you can indulge in freshly prepared Japanese cuisine in a vibrant and welcoming atmosphere.

Our Philosophy:

At Sushi Masa, we believe that great sushi should be accessible to everyone. That's why we've crafted a menu that showcases the finest ingredients sourced from local markets and beyond, expertly crafted into mouth watering sushi rolls, sashimi, nigiri, and more. Our commitment to quality is unwavering, and each dish is prepared with precision and care by our talented team of sushi chefs.

The Experience:

When you dine at Sushi Masa AYCE, you're not just ordering a meal you're embarking on a culinary journey. Our concept goes beyond the traditional buffet experience with full table service and complimentary soft drink refills included. With our All-You-Can-Eat concept, you have the freedom to explore our extensive menu of freshly made-to-order dishes, where each item is prepared with precision and care by our talented chefs. Whether you're a sushi aficionado or new to Japanese cuisine, our AYCE experience offers something for everyone, with options to satisfy every palate. Join us and indulge in unlimited sushi delights, complemented by free soft drink refills and attentive table service, where every bite is a delight!

Our Menu:

From classic favorites like California rolls and salmon nigiri to innovative creations like Shaggy Dog rolls and Lobster bomb, our menu is a celebration of sushi craftsmanship. In addition to sushi, we also offer a variety of hot dishes, salads, soups, and desserts to complement your dining experience. Furthermore, we provide unlimited soft drinks to quench your thirst and enhance your enjoyment of the meal. Moreover, we continuously introduce new specials and seasonal ingredients, ensuring there's always something fresh to discover at Sushi Masa AYCE.

Our Commitment to Excellence:

At Sushi Masa, we are dedicated to providing our guests with an exceptional dining experience from start to finish. From the moment you walk through our doors, you'll be greeted with warm hospitality and attentive service. Our team is passionate about sharing their love of sushi with our guests, and we strive to exceed expectations with every dish we serve.

Join Us:

Whether you're celebrating a special occasion, enjoying a night out with friends, or simply craving a delicious sushi feast, we invite you to join us at SushiMasa. With our commitment to quality, value, and hospitality, we're confident that you'll leave with a smile on your face and a satisfied appetite. Come experience the joy of All-You-Can-Eat sushi at SushiMasa where every bite is a delight!

Stansell is seeking a talented Construction Project Manager in the Michigan region to join our team!

POSITION IS REMOTE BUT CANDIDATE MUST RESIDE IN MI AND BE ABLE TO TRAVEL.

Stansell is a rapidly growing, WBE certified, general contractor specializing in commercial construction services across the Southeast United States. We focus on serving clients in the commercial market with emphasis on the following project types: restaurant dining and quick service food. The ideal candidate for this role is a career-minded individual with a customer service focus, has high energy, and is detail oriented. This candidate will have an analytical mind and great organizational skills.

Responsibilities

• Leads an environment of Respect, Commitment, Teamwork, Integrity, Reliability, and Professionalism.
• Collaborating with engineers, architects, owners, etc. to determine the specifications of the project
• Organize and oversee construction procedures and ensure they are completed in a timely and efficient manner.
• Negotiating contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Coordinate with on-site Superintendent to plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Secure subcontractors for specific trade needs
• Evaluate progress and apply necessary changes to achieve planned goals
• Leads overall project closeout process
• Ensure adherence to all health and safety standards and report issues

Requirements and Skills

• Minimum 3 years commercial retail construction project management, quick service restaurant experience HIGHLY preferred.
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with construction/ project management software, Sage 100 and Procore
• Outstanding communication and negotiation skills
• Excellence with organizational and time-management skills is a must
• A team player with leadership abilities
• BS/BA in engineering, building science, or construction will be an advantage
• Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
• Must have strong knowledge and appreciation of construction safety processes and ability to enforce the project safety plan

We offer a fast-paced environment with excellent competitive pay and excellent benefits:

• Employer subsidized medical
• Dental, Vision, Life
• 401(k) retirement plan with Company Matching Funds
• Company credit card for travel and job-related expenses
• Vehicle allowance
• Wellness Program
• Cell Phone Allowance
• Paid Time Off (PTO)
• Company Shirt Allowance

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, sexual orientation, gender identity, disability or protected veteran status.

Service Manager

Location: On Site in Phoenix, AZ

Travel:Occasional travel may be required to support operations in neighboring markets when necessary.

Are you a hands on leader who thrives on developing people, strengthening field operations, and delivering exceptional customer experiences? A rapidly growing residential services organization is seeking a Service Manager to lead and elevate its field service operations in Phoenix, AZ. This is an opportunity to step into a visible leadership role where you will shape team culture, enhance service performance, and play a key part in building the next generation of service professionals.

This organization is known for its high standards of craftsmanship, strong customer loyalty, and people first leadership philosophy. The Service Manager will champion operational excellence while mentoring technicians and apprentices, ensuring every service interaction reflects professionalism, safety, and care.

Key Responsibilities

Department Leadership

• Lead, coach, and develop service technicians and apprentices across the Phoenix market.
• Foster a culture rooted in accountability, growth, collaboration, and mutual respect.
• Build long term bench strength by mentoring apprentices into future service leaders.
• Model calm, solution oriented leadership and reinforce company values daily.

Customer Experience and Escalation Management

• Serve as the primary point of contact for escalated customer concerns.
• Resolve issues with empathy, urgency, and clear communication.
• Protect and strengthen the company’s reputation through proactive, solutions driven service.

Scheduling and Operational Oversight

• Oversee scheduling, routing, and workload distribution to maximize efficiency and fairness.
• Support technicians in achieving response time and productivity goals.
• Ensure accurate service documentation, job close outs, and cross team communication.
• Monitor service metrics and implement improvements to drive performance.

Safety and Compliance

• Promote a strong safety culture through coaching and accountability.
• Ensure compliance with applicable safety codes, regulations, and internal standards.
• Identify operational risks early and guide corrective action as needed.

Key Performance Indicators

The Service Manager is accountable for performance metrics including response time, first visit resolution, callback rate, customer satisfaction, online review performance, service revenue, and technician productivity.

Required Qualifications

• Proven experience leading service teams within a service based industry.
• Strong leadership presence with the ability to mentor and develop field professionals.
• High level customer service and conflict resolution skills.
• Strong organizational and communication abilities.
• Comfort analyzing operational data to make informed decisions.
• High school diploma or GED required.
• Valid driver’s license with acceptable driving record.
• Ability to pass background screening and drug testing.
• Proficiency with scheduling platforms, reporting tools, and general business software.

Preferred Background

• Experience leading field teams across multiple territories.
• Background in mechanical, electrical, construction, or other technical service environments.

Desired Leadership Traits

• A confident and supportive leader who balances accountability with empathy.
• Calm under pressure and decisive when resolving complex issues.
• Customer first mindset with a commitment to quality and integrity.
• Motivated to build strong teams and continuously improve operations.

This is an excellent opportunity for a service leader ready to take ownership of a growing market, strengthen a field team, and make a meaningful impact on both customers and employees.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

SERVICE DESK ENGINEER (WA/OR/ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

• Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
• Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
• Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
• Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
• Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
• Other work-related duties as assigned

Qualifications/Requirements

• 1-3 years of equivalent technology experience
• Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
• Networking (Cisco, Aruba, Juniper)
• Wireshark/tcpdump comfort and ability to isolate “network vs app vs ISP.”
• Hands-on experience supporting solutions from some of the listed vendors above
• Create and maintains network diagrams, runbooks, configs, “known issues,” and standardized deployment templates
• Experience planning and executing network changes with rollback plans, maintenance windows, and stakeholder communications
• Run short client calls, summarize issues plainly, and provide “what happened / what we did / what’s next” updates
• Demonstrate ability to deliver consistent outcomes across multiple customer environments by following standardized processes, documenting thoroughly, and communicating proactively
• Strong interpersonal, written, and oral communication skills
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Candidate must be able to conduct research into issues and problems
• Candidate must be able to present ideas in user-friendly language
• Candidate must be highly self-motivated and self-sufficient
• Candidate must be able to effectively prioritize tasks in a high-pressure environment
• Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.

Compensation/Benefits

Compensation DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

Are you an experienced Sr Research Associate with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr Research Associate to work in Novato, CA.

Position Summary: The selected candidate will work in the Separations and Biophysical Assays team within the Analytical Sciences group to assist in the advancement of clients' therapeutics for clinical evaluation and potential commercialisation. The candidate will be responsible for method development (separations), provide routine testing and characterization support to partner groups to help with early candidate selection, process development, and drug substance and drug product process characterization. The ideal candidate will have hands-on experience working with biologics including but not limited to proteins, peptides, protein-conjugates, enzymes, biologics with a focus on method development and in-depth characterization. The ideal candidate will be able to perform quality work under limited supervision, apply problem solving techniques to maintain accurate results, promote improvements, and assure a safe, stable, on-target operation within the laboratory. The selected candidate should possess excellent analytical, organizational and communication skills and be a self-starter willing to work efficiently and collaboratively in a dynamic environment. This role is primarily a laboratory position; contact with chemicals is part of the job. The role is fully onsite (5 days a week, 8-hour days) with occasional evening or weekend work required. The employee will be trained to use common lab equipment and minimize exposure to hazards. Desktop or laptop computer work is also a major component of the job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. The employee may frequently be required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, knee crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities in this job include close vision, depth perception and ability to adjust focus.

Primary Responsibilities/Accountabilities:

• Primary responsibility is to support the Separations and Biophysics group within Analytical Sciences
• Be a hands-on presence in the laboratory, supporting biophysical/ biochemical assay development and qualification using HPLC and CE (must have) for various modalities (preferably biologics). LC-MS (high-res) experience is also desirable.
• Provide routine analytical characterization & testing support to partner groups including Upstream and Downstream PD, Formulations, and Research & Early Development (RED).
• Document experimental results in the company electronic lab notebook (Benchling), author procedures, and contribute to technical documentation (test methods, development reports).
• Actively participate in the operational aspects of the laboratory by conducting safety inspections, lab organization, ordering supplies, and performing routine equipment maintenance.
• Present scientific literature and results from ongoing studies at group meetings and other discussion forums at the company.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 6+ years of experience in a Biologics or Pharmaceutical environment.
• Master's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 4+ years of experience in a Biologics or Pharmaceutical environment.
• Hands-on experience in the biotechnology industry or academic setting with a broad range of analytical techniques focused on analytical testing and characterization for proteins, peptides, and protein-conjugates is required.
• Experience with biochemical characterization methods is required:
• SEC, SCX, RP-HPLC experience is a must (Agilent/Waters/Thermo LC instruments)
• Capillary Electrophoresis (PA800 or BioPhase8800) based methods (SDS for size separation, glycan profiling)
• cIEF (Maurice) experience is highly desirable
• LC-MS (Orbitrap/QToF/QQQ) method development experience also desirable
• Technical understanding of all aspects of analytical testing, phase appropriate regulatory requirements, method qualifications, and method transfers.
• Ability to independently troubleshoot issues, ideate, and develop insights into technical challenges and propose solutions to solve them.
• Demonstrates attention-to-detail and "right-the-first time' approach
• Excellent written and oral communication skills, with the ability to communicate complex information. Be able to present data/ideas to functional and cross-functional teams.
• Ability to influence others effectively and develop collaborative relationships with partner teams.
• Familiar with use of statistical software, electronic document management, and laboratory information management.
• Ability to effectively analyze complex problems and present results effectively within and beyond the department
• Ability to flexibly adapt to changing business needs and meet timelines.
• Strong organizational skills with the ability to effectively multi-task and prioritize.

Preferred:

• Experience in method development, qualification, and transfer to/from other laboratories, such as development and quality control.
• Knowledge of biopharmaceutical process development is a plus.
• Experience with automation is a plus.
• Experience working in a cross-functional environment.
• Good understanding of root cause analysis methodology.

Are you an experienced Enterprise Communications Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Enterprise Communications Engineer for a contract-to-hire position to work at their company in New York, NY.

Position Summary: Responsible for executing efforts to manage IT Rooms (IDF's and MDF's) throughout the Client's site. The resource must collaborate with appropriate stakeholders to ensure efforts are successful.

Primary Responsibilities/Accountabilities:

• Responsible for executing day-to-day operational and project tasks for IDFs and MDFs.
• Responsibilities include executing efforts in IDF's and MDF's relating to LVC, space, power, and cooling.
• Assists IT room remediation team with project tasks and provides day two support for LVC remediations.
• Works with local real estate services and engineering to address any power or cooling deficiencies.
• Works with appropriate teams to address security concerns regarding IDFs and MDFs.
• Recommends and implements cable plant infrastructure solutions to resolve issues.
• Responsible for cleaning out IT rooms as needed to bring rooms to a serviceable condition.
• Performs port scrubs in IDF/MDF room.
• Decommissioning and coordinating removal of legacy equipment from IT rooms.
• Creates/Updates Rack Elevations for IDFs/MDFs.
• Manage tasks assigned in ServiceNow, SharePoint, and in project software
• Performs related duties, as required.

Are you an experienced Electrical Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Electrical Engineer to work at their company in Irvine, CA.

Primary Responsibilities/Accountabilities:

• Identifying gaps in the acquired company's compliance with Work Instructions and SOPs and defining a strategy to close these gaps.
• Providing input to project goals and progress, and recommending appropriate revisions.
• Communicating progress, risks, and trade-offs of technical deliverables to project leadership and recommending revisions as needed.
• Completing complex or Client assignments requiring the development of new or improved techniques and procedures. Work is expected to result in efficient and effective integration of medical device technologies to the portfolio.
• Successfully completed engineering work in electrical design remediation, product design refinement, preparation of specifications, test method validation, and report preparation.
• Assessing the feasibility and soundness of alternative engineering processes, products, or equipment.
• Completing clear and concise engineering documentation.

Qualifications:

• Electrical Engineer degree - firm, with 4+ years of experience
• Must have medical device experience
• Implantable medical device experience and testing
• Strong electrical and/or systems engineering design documentation experience, problem-solving skills and attention to detail
• Ability to draw conclusions and make recommendations based on technical inputs from multiple and varied sources
• Strong written and verbal communication, judgment, decision-making, collaboration, and critical thinking skills
• Personal drive, individual accountability & a strong bias for action.
• Up to 10% travel -mostly local.

Preferred:

• Familiarity with IEC 14708 and 45502 Active Implantable standards
• Familiarity with IEC 60601 Electrical Medical Equipment standards
• Experience in Altium and/or LT Spice
• Experience in medical device design, acceptance, and Design Verification testing
• Ability to build strong relationships across the organisation and with external stakeholders

Are you an experienced Administrative Assistant with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Administrative Assistant to work at their company in Los Angeles, CA.

Primary Responsibilities/Accountabilities:

• Provides administrative support to a department or individual. Duties may include:
• Word processing, filing, faxing, answering phones, receiving and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail.
• May work on special projects.
• Strong communication skills and organizational skills are essential.
• Familiarity with MS Office required.

Qualifications:

• Looking for a candidate who has been a previous Legal Assistant or Legal Admin before, supporting litigation. Regulatory experience preferred- if someone worked in the legal department of a utility company.
• Looking for someone who understands formatting of legal documents, someone who has experience with SharePoint and possibly iManage Repository.
• This person will be supporting litigation paralegals, helping with scheduling meetings, helping paralegals write interrogatories and boilerplate templates, and helping with legal documents.
• Looking for someone with a background in litigation, specifically, if they don't have regulatory experience, then personal injury litigation would be okay. She is not looking for an Executive Admin.
• High school diploma required.
• 5-8 Years of Experience.

Are you an experienced ServiceNow Technical Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced ServiceNow Technical Analyst to work at their company in Novato, CA.

Position Summary: We are interested in candidates who have a good balance of analyst and technical skills on the ServiceNow platform. The other key attribute is strong communication skills, so they will be able to lead effective conversations regarding business requirements and platform capabilities. We are seeking a skilled ServiceNow Technical Analyst to join our team on a contract basis, supporting Lauren Kennedy in strategic platform initiatives. The ideal candidate will possess deep expertise in ServiceNow and demonstrate strong business analysis capabilities, including the ability to engage with cross-functional teams, gather and document business requirements, and translate them into actionable technical solutions.

Primary Responsibilities/Accountabilities:

• Collaborate with business stakeholders to understand and document functional requirements.
• Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements.
• Support the design and implementation of ServiceNow modules, including ITSM, ITOM, and business service requests.
• Create and maintain documentation, including process flows, user stories, and technical specifications.
• Assist in testing, validation, and deployment of ServiceNow solutions.
• Provide ongoing support and troubleshooting for ServiceNow-related issues.
• Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals.

Qualifications:

• At least 5 years of experience as a ServiceNow Technical Analyst or Administrator.
• Strong technical and functional ServiceNow skills
• Strong understanding of ServiceNow architecture, modules, and capabilities.
• Experience gathering and documenting business requirements and translating them into technical specifications.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred:

• ServiceNow certifications (e.g., CSA, CIS-ITSM).
• Experience in enterprise environments or strategic platform initiatives.
• Familiarity with Agile methodologies and tools.

Are you an experienced Accounts Payable Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Accounts Payable Analyst to work at their company in San Rafael, CA.

Primary Responsibilities/Accountabilities:

AP Email Inbox

• Wholly owns AP inbox and reviews each email thoroughly
• Respond to all general inquiries and only delegate emails to the respective analyst if:
• The email is a response in a thread between the sender and the analyst
• The email is a complex inquiry that requires a higher-level response

Mitigate Escalations

• Review each email and alert the appropriate team member should it appear that it's moving in the direction of escalation. If something is clearly escalating, alert Sr. Manager for visibility.
• If an email is unable to be answered in a timely fashion, an acknowledgement will be provided to the sender to assure them that their email is being addressed, but there may be a delay due to (insert brief description of reason).

Physical Mail

• Scan invoices to the processing team
• Review statements to determine whether necessary to distribute to the respective analyst or not
• Reach out to suppliers sending physical mail and request that invoices/statements solely be emailed to AP to reduce duplicate efforts and waste consumption

A/P Floater

• Back up to analysts when they are out of the office.

Financial Disclosures & Escheats Audits

• Support per Regulatory team requests; review findings with Sr. AP Manager upon completion
• Escheats audit fulfilment; align with the tax team if/when a request is received

Invoice Entries

• Refunds, credit/debit notes, disbursement requests, tax payments, etc. as instructed by AP Sr. Associate