Systems Sequence Diagram Jobs in Usa

Epic Beacon Analyst (Proficient or Certified) FTE/Hybrid Schedule

Epic Certified Systems Analyst works with Epic Systems' electronic health record (EHR) software, focusing on implementation, configuration, and support.

They evaluate workflows, collect requirements, and configure the system to meet specific objectives, ensuring optimal functionality for both end-users and the organization. Additionally, they contribute to projects, offer training, and resolve issues.

Required:

• Proficient or Certified in Epic Beacon application.
• At least one year experience with build and/or maintenance of the Beacon module.
• Strong communication skills, written and verbal.
• Highly organized, able to multitask as well as maintain focus on individual tasks.
• Track and document build, risks, and issues accurately in our project management software.
• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.

Work You’ll Do:

• Implementation roll-out of Epic Beacon system with continued support post implementation.
• Lead and coordinate clinical process redesign.
• Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues.
• Apply technical expertise to system build to identify, troubleshoot, and resolve problems.
• Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up.
• Lead meetings regarding project status and on-going work production coordination.
• Act as expert technical resource to development staff in all phases of the development and implementation process.
• Other duties as assigned.

The HRIS Analyst provides day-to-day operational and project support for the Human Resource Information Systems (HRIS). This role serves as a technical point of contact for assigned functional areas and partners closely with HR subject matter experts to ensure data integrity, system optimization, reporting accuracy, and process improvement. The HRIS Analyst also supports HRIS-related upgrades and initiatives across the organization.

Responsibilities

• Support HRIS implementation projects and programs across all functional areas, including compensation, benefits, onboarding, recruitment, time and attendance, applicant tracking, performance management, training, and change management
• Serve as a technical expert supporting the maintenance of new and existing HR systems and programs
• Act as the HRIS security administrator
• Lead HRIS reporting efforts, including development, maintenance, and governance of the reports library
• Provide customer support to HR teams and employee-related services, including Employee Self-Service (ESS) and Manager Self-Service (MSS)
• Communicate effectively with stakeholders and influence outcomes using appropriate communication skills
• Develop training materials and job aids for system end users across identified workstreams
• Train system administrators on system capabilities and support ongoing training initiatives
• Develop and oversee processes to ensure data integrity, including data audits and evaluation of data entry practices
• Drive full system utilization, optimize functionality, and improve business process efficiencies
• Support organizational change management efforts related to system and process changes, including communication, training, and feedback collection
• Support maintenance and administration of programs not fully supported by HRIS (e.g., WOTC, The Work Number, I-9 Management, Unemployment)
• Perform data analysis and prepare regular and ad hoc reports for senior leadership and business leaders
• Maintain, update, and test system integrations with internal departments and external vendors
• Develop presentations as needed
• Provide standard bi-weekly, monthly, and ad hoc reporting to HR and the broader organization

Qualifications

Key Competencies & Characteristics

• Strong knowledge of UKG (UltiPro), with 5–10 years of hands-on experience preferred
• Experience working with iCIMS (applicant tracking system) preferred
• Expert proficiency in Microsoft Excel (including pivot tables, VLOOKUP, concatenation, and other advanced functions); strong skills in Word and PowerPoint
• Technologically adept with the ability to work across multiple HRIS platforms and Microsoft applications
• Proven ability to partner with internal and external stakeholders to deliver timely solutions
• High capacity for work; dependable, results-oriented, and able to operate with a strong sense of urgency
• Experience managing multiple vendors and compensation administration outsourcing
• Strong understanding and technical expertise in broad-based compensation programs (executive, sales, base, and variable pay)
• Direct, empathetic communication style
• Ability to thrive in a fast-paced environment with competing priorities
• Excellent organizational skills with strong attention to detail
• Demonstrated ability to handle confidential information with discretion
• Strong work ethic, integrity, and sound judgment
• Ability to interpret data, draw logical conclusions, and apply critical thinking to both routine and non-routine problems

Education and Experience

• Minimum of 5–10 years of experience working with UKG/UltiPro
• Minimum 3-5 years of working with iCIMS (applicant tracking system) preferred
• Bachelor’s degree from an accredited institution or equivalent professional experience
• Solid understanding of HRIS database design, structure, processes, and reporting tools
• Proficiency in Microsoft Office Suite
• Strong analytical skills, including experience with workflow development, testing, and debugging
• Working knowledge of HR data reporting
• PHR or SPHR certification preferred but not required

We are supporting a leading global life sciences organization with the addition of an IT QC Systems Analyst to support Quality Control (QC) laboratory operations at a regulated manufacturing site in Worcester, MA.

This is a hands‑on, onsite role focused on laboratory systems support, validation, data integrity, and process optimization within a GMP environment.

This role partners closely with laboratory, operations, and enterprise IT teams to ensure systems remain compliant, reliable, and optimized to support daily QC activities.

Contract Details:

• Duration: 12 months
• Work Type: Onsite (Worcester, MA)
• Pay: Competitive hourly rates (W2 or C2C available)

Key Responsibilities:

• Provide technical and operational support for QC laboratory systems, instruments, and associated software in a GMP environment.
• Support validation activities and documentation, including SIQ, SOQ, spreadsheet validation, and periodic validation reviews (PVRs).
• Develop, maintain, and troubleshoot Excel spreadsheets and macros to streamline data processing, reporting, and compliance activities.
• Perform Windows upgrades, PC decommissions, software installations, and system upgrades for lab and operations computers.
• Support digital transformation initiatives by gathering requirements and feeding improvements to enterprise IT teams.
• Assist with process optimization, elimination of manual workflows, and data integrity assurance across laboratory operations.
• Support and administer operational systems such as SAP, Infor, and MES platforms (including POMS).
• Install and support Acronis and NuGenesis software on laboratory PCs.
• Provide support related to OSI PI / data historian systems as needed.

Required Qualifications:

• 3+ years of experience supporting QC laboratory systems or applications in a GMP environment.
• Strong experience with Excel, including macro development and troubleshooting.
• Working knowledge of validation processes and documentation (SIQ, SOQ, spreadsheet validation).
• Experience supporting QC lab instruments, lab software, and Windows‑based systems.
• Hands‑on experience with Windows OS installations, upgrades, and system support.
• Familiarity with enterprise operational systems such as SAP, Infor, or MES (POMS).
• Strong problem‑solving, communication, and organizational skills.

Preferred Experience:

• Background in life sciences, pharmaceutical, or biotech environments.
• Prior experience supporting QC labs in regulated manufacturing settings.
• Experience with ITIL and GAMP frameworks.
• Exposure to Waters Empower, OSI PI, or similar data historian platforms.
• Experience with PowerApps, Power BI, SharePoint administration, or cloud platforms (AWS/Azure).
• Knowledge of Python, Java, or SDLC concepts is a plus.

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent hands‑on experience.

Why This Role:

• This position plays a critical role in maintaining compliance, reliability, and operational excellence within QC laboratories. You’ll work closely with lab users, IT teams, and stakeholders to ensure systems support high‑quality manufacturing and continuous improvement.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

LHH Technology is seeking an experienced Workday Systems Analyst to join our client's team in a full-time role located in sunny San Diego, CA.

This role requires an experienced Workday Business Analyst with a strong finance and accounting background to support, configure, and optimize Workday Financials. The position focuses on understanding and maintaining the end‑to‑end Workday finance and accounting setup, including Financial Accounting, Accounts Payable and Receivable, Banking, Procurement, and Projects. Responsibilities include performing Workday administrative functions such as business process, tenant, and security configuration; monitoring and troubleshooting integrations and finance-related business processes; leading Workday release planning and impact analysis; and coordinating configuration, testing, and deployment activities. The role partners closely with finance and accounting stakeholders to gather and document requirements, maintain design workbooks, recommend process improvements, and ensure scalable, low‑customization solutions aligned with organizational standards. Additional responsibilities include designing and testing simple integrations using Workday tools, supporting data conversion efforts, owning cutover activities for go‑lives, building regression and acceptance test scenarios, and creating and maintaining standard and ad‑hoc reports and dashboards to support business needs.

Salary & Benefits:

• Salary Range: $80k to $110k
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

Qualifications:

• Required: 3+ years of experience as a Business Analyst working on Workday ERP Elevation, Integrations or Implementations. Key Workday module experience with: Financial Accounting, Accounts Receivable, Accounts Payable, Banking, Procurement and Projects.
• Required: 2+ years of experience as an accountant or financial professional prior to specializing in Workday ERP software as a Functional (not technical) professional.
• An Accounting Degree would substitute for experience working as an accounting professional in accounting.
• Required: Experience performing Workday administrative functions including business process and tenant configuration. Monitor and troubleshoot integrations and BPs supporting finance processes, determine root cause, and implement solutions.
• Very Nice To Have: Experience with security and how to best leverage Workday to automate processes.
• Very Nice To Have: Experience building regression and acceptance test scenarios working closely with business process owners.
• Very Nice To Have: Experience evaluating, communicating, and coordinating the technical impacts of Workday configuration decisions.
• Very Nice To Have: Experience Design, configure, and test simple integrations between Workday and external systems using Enterprise Integration Builder (EIB) and other Workday tools. Support data conversion efforts for acquisitions as needed.
• Very Nice To Have: Experience architecting system configuration, leading testing, and implementation.
• Very Nice To Have: Ability to work through complex issues and challenges and present business stakeholders with clear options for solutioning.

Responsibilities:

• Monitor the system for problems and identify and implement corrective and preventive measures.
• Understand the overall finance/accounting setup of Workday, including overall functional usage of Workday.
• Perform Workday administrative functions including business process and tenant configuration. Monitor and troubleshoot integrations and BPs supporting finance processes, determine root cause, and implement solutions.
• Understand Workday security including adjusting domains and security groups. Maintain the roles (for all business functional areas) related to security groups; this includes working with functional areas to assign and change roles depending on job function.
• Lead the Workday release preparation, including monitoring Workday Community for new release functionality. Coordinating with impacted business units to make required configuration/ content / reporting / integration changes.
• Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing, and deploying updates.
• Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks, and any impacts on other processes or systems.
• Coordinate with finance and accounting team to understand and document business requirements and use cases, design, and configure Workday. Maintain design workbooks.
• Ensure that recommendations from implementation partner fit Sees standards of minimum customization, maximum scalability.
• Evaluate, communicate, and coordinate the technical impacts of Workday configuration decisions.
• Build regression and acceptance test scenarios working closely with business process owners.
• Responsible for owning and updating the cutover activities for project go live.
• Design, configure, and test simple integrations between Workday and external systems using Enterprise Integration Builder (EIB) and other Workday tools. Support data conversion efforts for acquisitions as needed.
• Report Writer & Owner: Create, maintain, and process standard and custom ad-hoc reports and dashboards, to meet business needs.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Join our Wausau, WI Team!

System Director of Human Resources

Salary Range: $144,000 – $187,000 annually + comprehensive benefits

Requirements to Apply

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or related field
• 7–10 years of progressive Human Resources leadership experience
• Demonstrated HR leadership experience within healthcare environments
• Experience supporting multi-site healthcare operations, hospitals, or physician groups
• Experience leading HR Business Partner teams and advising executive leadership
• Strong knowledge of employee relations, workforce planning, and HR compliance

Preferred

• Master’s degree in Human Resources, Business Administration, or related field
• SPHR or SHRM-SCP certification
• Experience implementing HR transformation, organizational design, or change management initiatives
• Experience working within complex healthcare systems supporting multiple facilities

Director – System Human Resources Job in Wausau, WI – Regional Healthcare Leadership – Strategic HR Partnership – Multi-Hospital Support

Job Overview

This senior HR leadership role supports hospitals, physician groups, and operational service lines across a regional healthcare system. Based in Wausau, the Director partners closely with executive leadership to align workforce strategy, talent development, and organizational capability with operational priorities across the Central Region.

The Director leads a team of HR Business Partners supporting hospital operations and serves as a key advisor to system leaders. This role combines strategic leadership with operational HR oversight, including employee relations, workforce planning, labor productivity initiatives, and leadership development.

As part of the HR service delivery model, the Director works closely with talent acquisition, learning and development, total rewards, and workforce analytics teams to ensure coordinated support across the system. The position also plays a key role in strengthening HR business partnership capabilities, advancing organizational effectiveness initiatives, and supporting transformation efforts across the healthcare system.

What Are the Benefits?

• Competitive executive-level compensation package
• Comprehensive health, dental, and vision coverage
• Retirement plan with employer contribution
• Generous PTO and paid holidays
• Leadership development and professional growth opportunities
• Relocation assistance available (where applicable)

Where?

Wausau offers a strong balance of professional opportunity and quality of life in central Wisconsin. The community is known for excellent schools, a thriving healthcare sector, and year-round outdoor recreation including hiking, skiing, and lake activities. With a welcoming community feel and access to major regional hubs, Wausau provides an ideal setting for leaders seeking both career impact and lifestyle balance.

Who Are We?

Our organization is a mission-driven healthcare system dedicated to delivering high-quality care while investing in the people who make it possible. Leaders here work in a collaborative, forward-thinking environment that values innovation, operational excellence, and a commitment to supporting both patients and the workforce that serves them.

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- SYSTEM FACILITIES MANAGEMENT AND SECURITY to join our MAINTENANCE team!

The System Director of Facilities Management and Security is directly accountable for the staff, management, fiscal responsibility, and operational oversight of multiple departments across the system. This position works collaboratively with Aspirus leadership and executive leadership to ensure the successful creation and oversight of the goals and objectives assigned to the system departments and programs. Has accountability to ensure that all key constituency groups are aligned and achieving strategic business plan implementation.

In addition, this role will have direct responsibility for administrative management, budget and financial management, capital planning oversight and accountability for all operational programs of the hospitals and outlying buildings including, but not limited to, Plant Operations, Grounds and Landscaping, Security, Safety and Emergency Management programs, and Joint Commission standards. Serves as the liaison for Clinical Engineering and Environmental Services.

Experience/Qualifications

• Knowledge of management practices, and hospital maintenance standards and practices normally acquired through completion of a Bachelor’s Degree in Business Management/Administration or Engineering or through work experience of equal equivalence.
• Master’s degree preferred.
• Minimum of ten years’ progressively responsible experience in facilities management, security, safety, emergency management or related field. Minimum of five years of leadership experience required.
• Experience leading multisite and/or system level programs in healthcare or related field.
• Healthcare experience required.
• Excellent oral and written communication skills, interpersonal skills, and facilitation skills are essential.
• Professional certification in healthcare facilities engineering preferred.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• Time away from work accrual.
• Retirement plans available.
• Wellness program for employees and their families.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit .

Interested? APPLY DIRECTLY

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

The Corporate Information Services Department is seeking a dynamic and talented Application Architect – Radiology/Cardiology.

This Application Architect is responsible for supporting the implementation of UHS Radiology & Cardiology Information Systems and related applications across 26+ acute care hospitals. The role includes addressing maintenance issues, enhancement requests, modifying applications, providing technical support, and coordinating tasks to meet deadlines. Key responsibilities involve overseeing system conversions and implementations. The incumbent will collaborate with IS, clinical operations, facility resources, and vendors to deploy, maintain, and support radiology and cardiology applications. Responsibilities also include ensuring the integrity and reliability of all radiology and cardiology systems, developing plans, maintaining documentation, updating stakeholders, and assisting IT teams with product/tool selection. Additionally, the role includes serving as a technical consultant, leading special projects and strategic initiatives to optimize technology use in imaging, thus enhancing efficiency and achieving institutional goals. The position also requires the development and design of data collection and retrieval methods for clinical, technical, and managerial purposes. The role involves the design, testing, training, and maintenance of clinical imaging systems within a fully integrated computerized order entry system for Image Acquisition, Delivery, Integration, Presentation, Reporting, and Retention.

Key Responsibilities include:

System Implementation:

• Regularly meets with users, vendors, stakeholders, consultant and IS staff to develop/modify system specifications.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Works closely with IS Security to implement appropriate cybersecurity safeguards and measures.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Provide regular updates to project management regarding Radiology/Cardiology System conversions and implementations ensuring all tasks, milestones and deadlines are met.
• Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure, or destruction.
• Leads integration with all Radiology/Cardiology third party systems.

System Maintenance/Support:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Works closely with operations IS managers to ensure complete capture RIS/CVIS validation and exceptions handling.
• Works closely with the senior management of radiology/cardiology operations in the development of systems operating standards, policies, and procedures.
• Manages ongoing vendor relationships for relevant systems.
• Adheres to UHS Service Level and Change Management Policies.
• Will provide on-call support as scheduled.
• Maintain vendor technical and end user support documentation
• Establishes and maintains regular communications with user community.
• Performs routine system maintenance including but not limited to Security, Printers and Print routing, Profile settings and Nurse Stations.

Administration and Oversight:

• Effectively trains Analysts in the performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Contributes to performance evaluation of junior staff members as needed.
• Keeps management well informed of activities, needs, and problems through regular status updates and trip reports.
• Performs other tasks as required by management.

Continuing Education:

• Keeps up to date on relevant Radiology / Cardiology System Version Changes, Bug-Fixes, and release notes.
• Keeps abreast on relevant Regulatory Requirements that impact the Radiology Information Systems such as -TJC, FDA, MQSA, ACR and various State Regulations.
• Actively participates in increasing education of the Radiology Information Systems functionality through Webinars, User Group meetings, Vendor Classes, etc.

Position Requirements:

• Bachelor’s degree required.
• Five years of experience in a clinical or healthcare environment supporting Cardiology and Radiology Information Systems. Proven track record in implementing and maintaining Radiology/Cardiology Information Systems; experience with Cerner RadNet, Cerner Cardiovascular Imaging Management and Cerner ECG Management, is preferred. Experience with PACS or Enterprise Imaging systems is also highly desirable.
• Comprehensive working knowledge of Radiology / Cardiology information systems such as, Cerner RadNet, Cerner ECG Management, Cerner Cardiovascular Imaging Management applications and systems in a centralized environment.
• Knowledge of clinical workflows from a technologist, radiologist, or resident perspective. Knowledge of medical and imaging industry standards such as HL7 and DICOM standards.
• Experience with HIPAA and other relevant data privacy regulations
• Extensive knowledge of computer systems analysis and programming techniques and procedures, including consulting with Rad Techs, Radiologist, Cardiologist and local IS to determine hardware, software, or system functional specifications; design, development, documentation, analysis, creation, testing, debugging, or modification of applications or programs based on and related to design specifications
• Functional knowledge of Information Systems standards and Imaging quality methods and metrics as indicated by the American College of Radiology accreditation standards.
• Experience in generating reports on system performance, usage, and other key metrics.
• Experience with enterprise-level incident management processes.
• Functional knowledge of project management methods.
• Comprehensive understanding of user business practices, concepts, and terminology sufficient to support the applications.
• Functional Knowledge with regulatory requirements that impact Radiology & Cardiology systems such as, TJC, FDA, MQSA, ACR and various state regulations.
• Excellent written and verbal communication skills.

License or Registration Requirements: Preferred certification in any of the following areas: Certified Imaging & Informatics Professional (CIIP), Certified PACS System Analyst (CPSA), Certified PACS Associate (CPAS), Certified Radiology Administrator (CRA), Registered Diagnostic Imaging Technologist R.T. (R)(ARRT)

Travel Requirements: 25-35% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

Job Summary

This role is responsible for the daily administration, accuracy, and operational readiness of the organization’s Workforce Management (WFM) and workforce compliance systems. Serving as the system administrator and data steward, the position ensures timekeeping and scheduling configurations align with company policies, labor laws, union agreements, and payroll requirements. The role monitors daily system activity, resolves exceptions and pay rule issues, supports payroll processing and period close, and partners with HRIS on system upgrades, testing, and releases. This position also serves as a primary support resource for WFM inquiries, maintains system documentation and SOPs, supports audits, and provides training to managers and employees to ensure consistent and compliant system use.

This is What You’ll Do

• Administer and maintain the Workforce Management (WFM) system, including schedules, work rules, pay codes, accruals, and labor categories.

• Perform system audits and ongoing data validation to ensure accuracy, rule compliance, and data integrity.

• Support system upgrades, releases, and regression testing in partnership with HRIS.

• Monitor daily timekeeping activity and investigate and resolve exceptions, missed punches, pay rule errors, and scheduling issues.

• Partner with Payroll to support accurate and timely pay processing, period close activities, and payroll deadlines.

• Serve as a primary support contact for WFM inquiries, troubleshooting issues and escalating system defects as needed.

• Support ticket intake, prioritization, resolution tracking, and documentation of recurring issues and root cause analysis.

• Maintain SOPs, job aids, and configuration documentation to ensure consistent application of workforce policies and system rules.

• Ensure timekeeping and scheduling practices comply with labor laws, company policies, and union agreements, and support workforce audits.

• Train managers and employees on WFM system usage, support new site launches and conversions, and provide guidance on schedules, time entry, and approvals.

• Perform other duties as assigned.

This is What it Takes

• Associate’s degree in Business, Human Resources, Information Systems, or related field OR five (5) years’ equivalent experience; Bachelor’s degree preferred.

• Four (4) years of experience administering Workforce Management or time and attendance systems.

• Experience in multi-site and hourly workforce environments preferred.

• Experience supporting payroll and HRIS system integrations preferred.

• Strong attention to detail and process orientation.

• Strong communication and customer support skills.

• Knowledge of WFM and time & attendance systems, including configuration and support.

• Ability to configure, maintain, and support WFM systems.

• Ability to identify and resolve timekeeping and payroll-related issues.

• Ability to use ticketing systems (e.g., Cherwell, ServiceNow) to track and resolve requests preferred.

• Understanding federal and state labor laws, including FLSA, preferred.

Physical Requirements

• Position works in-office at the corporate location.

• Ability to sit for extended periods of time.

• Ability to use a computer and other office equipment.

• Ability to occasionally lift and carry up to 20 pounds.

• Ability to reach, bend, and stoop as necessary.

• Ability to communicate effectively, both verbally and in writing.

• Ability to focus and concentrate on tasks for extended periods.

• Ability to navigate the office environment safely, including stairs and elevators (if applicable).

• Ability to travel up to 20% via airplane or vehicle (if applicable).

• Ability to use assistive devices if needed for mobility or communication.

Do Satisfying Work. Earn Real Rewards and Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.

iMethods is seeking a Senior PACS Analyst for a full-time opportunity in Honesdale, PA. This salaried position requires the selected candidate to work onsite.

The Sr. PACS Analyst/ RIS (Radiology Information System) is responsible for the strategic oversight, operational management, and continuous improvement of imaging informatics and related clinical workflows. This role acts as the primary liaison between clinical providers (radiologists/technologists), IT departments, and executive leadership to ensure that RIS/PACS systems are optimized for patient care, compliance, and efficiency.

Key Responsibilities:

• System Optimization & Workflow: Design and implement workflows within the RIS/PACS to maximize efficiency, reduce turnaround times, and improve the clinical workflow for radiologists and technologists.
• Clinical Liaison: Act as the key liaison between physicians, IT, and vendors to troubleshoot, upgrade, and maintain system integrity.
• Data Governance & Quality Assurance: Ensure compliance with HIPAA and other healthcare regulations, overseeing data archiving, security, and integrity of DICOM image data.
• Technical Support & Training: Provide expert-level troubleshooting for RIS/PACS and train new clinical staff/locum physicians on system utilization.
• Strategic Planning: Collaborate with C-Suite and Radiology leadership to analyze KPIs, generate utilization reports, and plan for future technology needs.
• Charge Capture & Compliance: Perform or audit charge capture reconciliation to ensure accurate coding and billing for radiology services.

Qualifications:

• Education: Bachelor’s degree in Healthcare Administration/Imaging Informatics with significant clinical experience.
• Experience: 3+ years of experience in a Radiology or Cardiology environment, with demonstrated knowledge of RIS/PACS systems (e.g., GE Centricity, Infinite)
• Technical Skills: Proficient in DICOM and HL7 standards, workflow optimization, and SQL for data analysis.
• Leadership: Strong communication skills with the ability to lead, teach, and influence clinical staff.

Key Competencies:

• Interpersonal Skills: Ability to bridge the gap between technical IT staff and clinical radiologists.
• Problem-Solving: Proactive in identifying system bottlenecks and implementing solutions.
• Regulatory Knowledge: Deep understanding of HIPAA, Joint Commission, and ACR standards