System One Online Training Jobs in Usa

Our client, a nationally recognized not-for-profit health system, is seeking an Epic Health Systems Trainer.

Duration: 7-month contract | Starts 3/8/2026

Location: Grand Rapids, MI - 100% Hybrid: There will be intermittent onsite training needs between late March 2026 and August 14, 2026. We anticipate a maximum of up to four weeks onsite during this period.

Expenses allowed: yes

Equipment Provided or VDI Access

Job Summary:

This role will be responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other Health Systems. Will partner with training team members, subject matter experts, and customers to develop audience-specific training including traditional and computer-based curriculum materials. Will help organize and report on training registration and completion. Occasional weekend training and daytime or overnight travel may be required.

Essential Functions:

• Responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other health systems.
• Will create and maintain relevant project management documents, including work plans, status reports and risk assessments.
• Will participate in project teams to understand and implement the scope of work; participate in training program delivery strategy, testing the training environment, editing, assembling and distributing course materials and assisting users with operational change management.
• Responsible for setting up with classroom, training delivery, roster management, tracking completion and any other items related to training.
• Establishes relationship with super users and has ongoing communication with this group to ensure understanding of training.

Qualifications:

• Associates Degree required (Bachelors Preferred)
• 2 + years of relevant experience in instructional design and training
• Epic Tapestry & Epic MST Build Certifications are required at the time of hire

Nice To Have:

• E-learning software and tools Articulate 360, Camtasia, Canva, or Vyond
• Project Management Skills

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of backgrounds and perspectives, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About The Jimmy and Rosalynn Carter School of Public Policy at the Georgia Institute of Technology

The Jimmy and Rosalynn Carter School of Public Policy () has 63 faculty members and we instruct students in undergraduate, masters, and Ph.D. programs. Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its technology resources, interdisciplinary research and collaborations, and high-quality student body.

Atlanta, GA

The Jimmy and Rosalynn Carter School of Public Policy at Georgia Tech invites applications for a one-year Postdoctoral Research Fellowship, starting no later than January 1, 2026. This postdoctoral fellowship examines the impact of isolationist strategies on scientific production and impact.

For this position, we are particularly interested in qualified applicants with interdisciplinary research expertise related to science studies and science policy, expertise in quantitative research methods, and knowledge of the global scientific landscape.

In addition to full faculty benefits, including health insurance and retirement, research fellows receive both research support and other services, including job market support for both academic and non-academic positions in conjunction with other research fellows in the Ivan Allen College of Liberal Arts, of which the School of Public Policy is a unit.

A Ph.D. in a relevant field, with specialization in scientometrics, science policy, or other science studies domains.

PhD must be conferred before the start of the appointment, and not more than five years before the start of the appointment.

Interested and qualified individuals should apply by submitting a curriculum vita, a letter of application that specifically addresses their qualifications for and interests in this position, and a list of three references

Applications will be considered beginning December 1, 2025, but the search will continue until the position is filled.

Questions about the position may be directed to Prof. Cassidy R. Sugimoto ().

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

Company Description

University of Maryland Shore Regional Health System is a leading healthcare provider in the picturesque Eastern Shore region of Maryland. With a commitment to delivering comprehensive, high-quality healthcare, our state-of-the-art facilities are equipped with the latest in medical technology and innovation. Our dedicated team of healthcare professionals works tirelessly to serve the diverse needs of our community, providing personalized care with compassion and excellence.

We are currently seeking a Board-Certified or Board Eligible Urologist to join our team of experts and well-established practice on Maryland’s Eastern Shore

Job Description

In this role, you will play a pivotal role in the management of patients with a wide range urologic concerns and symptoms. Here’s what awaits you:

• Direct patient care in our outpatient clinics
• Dedicated OR days with Davinci robotics
• M-F, with flexible shared call
• Full patient panel for you to further your professional development and skills
• High patient volume with a dedicated support staff
• Collaborate with a dedicated team of physicians and advanced practice providers

As a UMMS provider, you can expect:

• Top-Tier Compensation: Benefit from highly competitive compensation structures with a generous bonus opportunity, sign on and relocation assistance
• Professional Growth: Enjoy CME reimbursement to further your education and skills.
• Comprehensive Benefits: Comprehensive Medical, dental, and vision insurance benefits
• Secure Future: Robust retirement savings plan. 403-B with employer match
• Future Stability: Growing practice and community
• Work-Life Balance: Paid time off, to ensure you maintain a healthy work-life balance.
• Community Care: Make a real difference by caring for patients in their local communities.
• Career Advancement: Seize leadership opportunities for career growth within our organization.
• Innovative Research: Affiliated with University of Maryland Medical system
• Supportive Environment: Join a physician-led and managed organization that values clinical autonomy, work-life balance, and quality patient care while prioritizing your professional development and well-being.
• Complimentary loan repayment consultation
• A collegial and supportive work environment, with access to state-of-the-art surgical facilities and technologies.

Location Highlights: Easton, Maryland, is renowned for its quality of life, rich history, and vibrant culture. With its scenic beauty, it offers an ideal backdrop for both professional fulfillment and personal relaxation. Enjoy waterfront living, outdoor activities, and a strong community spirit in one of Maryland’s most charming towns.

Embark on a rewarding journey with UM Shore Regional Health System, where your expertise will make a lasting difference. Apply now to join our team and contribute to a legacy of excellence in patient care.

UM Shore Regional Health System is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit a Medical degree, completion of medical residency.

Additional information

• Compensation: $545,628 annually. The listed compensation reflects the median range based on current MGMA and SullivanCotter benchmarks. Final compensation will be determined based on the candidate’s experience, training, and qualifications.
• Additional incentives may include a generous sign-on bonus ($20–25K), a housing allowance of up to $50K toward a home purchase in the first year, OR relocation assistance up to $10K, along with a productivity-based bonus structure.
• Review the 2024-2025 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Systems Integration & Test (SI&T) is organized into multiple engineering disciplines responsible for the hands-on integration, verification, and validation (IV&V) process for all Raytheon products. The team utilizes test strategies and architectures, processes, standards, and expertise that ensure our products are successfully taken from subsystems to integrated deployed systems. Test environments are developed, from requirements through engineering and production, to support product test and deployment.

Multidisciplinary Integrated Systems Department (MISD) is seeking a Senior Systems Integration and Test Engineer to join our team in McKinney, TX. This position will perform software and hardware integration, verification, and validation activities as a Systems Engineer.

• Perform Systems Engineering activities with a focus on integration and test (SI&T) functions in support of the Multi-Function Radio Frequency System (MFRFS) product line for the Ku Band Radio Frequency System (KuRFS) tactical radar.
• Review requirements to develop test objectives and success criteria for verification.
• Develop, review, and execute test plans and test procedures supporting test objectives.
• Conduct radar systems and software tests independently and analyze results to assess performance, functionality, and compliance.
• Trace and/or correct faults in mechanical or electronic systems. Familiarity with failure reporting, analysis, corrective action and/or fault tree analysis
• Travel up to 25% in support of integration and test activities, with trips up to three weeks at remote test sites required.

• Typically requires a Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience
• Radar system installation, integration, and/or test experience.

• Experience supporting test events at U.S. Government test sites.
• Advanced degree in Electrical Engineering, Software Engineering / Computer Science, or System Engineering.
• Experience in System Engineering practices regarding Testing, Verification and/or Validation.  Familiarity with developing test plans, test procedures, and/or test reports.
• Experience collecting and evaluating data to diagnose and solve technical issues.
• Excellent written and oral communication skills.
• Experience with radar concepts and operations.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.
• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position is located onsite in McKinney, TX.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

The Advanced Airborne RF Sensors department within the Space and Airborne Systems Engineering and Test Capability (SE&TC) Center is seeking a Systems Engineer to join our team in North Texas. As a Systems Engineer, you will play a critical role in the integration, testing, and verification of advanced hardware and software systems. You will ensure our products meet customer requirements and perform to expectations, from initial development through deployment and post-deployment support. This dynamic role offers the opportunity to collaborate across disciplines, solve complex challenges, and contribute to cutting-edge aerospace and defense technologies. This is an Onsite role in McKinney, TX.

What You Will Do:

• Collaborate with hardware and software teams to develop test procedures and
• troubleshoot system level issues for RF and EW systems.
• Perform calibration and operation of phased array antennas within a laboratory test‑range environment.
• Support testing, validation, and integration activities for phased array antenna systems, RF sensor, and EW systems.
• Conduct modeling, simulation, and analysis to evaluate ES/EA system performance and inform design decisions.
• Create and execute test plans and procedures, evaluate system functions and interfaces, and verify system requirements in preparation for final system sell-off to the customer.
• Support production, system deployment, and post-deployment activities, ensuring product performance and reliability.
• Collaborate across hardware and software disciplines to identify and implement solutions to complex system challenges.
• Engage in Digital Transformation (DTx) efforts, leveraging methods and enabling technologies such as Model-Based Systems Engineering (MBSE) and Agile product development practices.
• Work alongside teams of engineers to support integration and testing efforts, ensuring seamless functionality of system components.
• Utilize laboratory equipment, including power supplies, oscilloscopes, and digital voltmeters.
• Test event support activity may require travel which is not expected to exceed 20%. 

Qualifications You Must Have:

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of EW/Radar systems design and requirements engineering experience.
• Diagnose and resolve electromagnetic interference (EMI) issues.
• Modeling and simulation for Electronic Warfare (EW) or radar systems.
• Experience with calibrating, operating, and supporting the integration of phased‑array or RF sensor systems.

Qualifications We Prefer

• Active DoD clearance with investigation within five years.
• Advanced degree in Science, Technology, Engineering or Mathematics (STEM preferred).
• Model Based Systems Engineering (Cameo Enterprise Architecture (SysML specifically), digital thread concepts, digital engineering, MBSE with DevSecOps).
• Antenna design and calibration experience
• Skilled in diagnosing and resolving electromagnetic interference (EMI) issues.
• Experience with modeling and simulation of EW or radar systems.
• Matlab/Simulink, DOORS, DNG, Cameo, Jira, and Confluence.

What We Offer:

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligible – relocation assistance available for this position 

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.
• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• McKinney, Texas: Raytheon North Texas Location

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Systems Engineering, Integrated Systems Department is seeking a Systems Engineering Technical Lead for the NASAMS product line. This role requires strong technical expertise and engineering leadership skills to drive the design and development of world-class air and missile defense systems.

The Integrated Systems Department supports Raytheon by providing world-class weapon systems engineering. Domain expertise includes radar systems, effector systems, battle management, command and control, network design, battlespace integration, and interoperability for both domestic and international customers.

You will work alongside motivated engineers who are responsible for conducting systems engineering studies and trades; supporting system requirements definition and analysis; and contributing to algorithm development, integration, test, and evaluation.

What You Will Do

• Provide technical oversight and management for a variety of Systems Engineering efforts

• Concept and requirements development (including decomposition and flowdown) within a mature product-line

• Concept of Operations (CONOPS) development and design

• Algorithm optimization and development

• Multi-disciplinary development efforts across the kill-chain for an Air and Missile Defense System

• Collaboration with customer to bring new capabilities to the warfighter

• Functional analysis of real world and test data; trade studies to bring advanced features to fielded system

• Support and lead Internal and External Program and Design Reviews

• Collaborate with other IPT/CPT leads from the various functions and products

• Support and lead Internal Research and Development for future capability upgrades

• System integration and test support, including live fire test events

• Periods of travel up to 25% of time both domestically and internationally

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience

• Experience with Air Defense Systems in systems engineering roles supporting development or production

• Experience with managing budget, scope and/or earned value

Qualifications We Prefer

• Experience interfacing with external customers and industry partners

• Excellent communication skills, written and verbal, with a variety of audiences

• Self-motivated, passionate leader

• 5+ years of experience in Air Defense Systems, Systems Engineering production or development

• Existing DoD Security Clearance

• Knowledge of Air Defense systems (examples – Patriot and NASAMS Systems)

• Experience managing competing programmatic priorities

• Experience making challenging technical decisions

• Familiarity with the Raytheon Integrated Product Development System (IPDS) or equivalent

• Experience with Earned Value Management (EVM) (plus, experience with Raytheon execution of EVM)

• Advanced degree in EE, CE, Physics, Math, ME, Aerospace\

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Systems Engineering & Test Capabilities team discipline is seeking a Test Architect to support the NASAMS® surface to air defense system programs. The Test Architect (TA) will be accountable for architecting a technically sound approach for the Test and Evaluation (T&E) strategy for the entire lifecycle of the product along with influencing the prime item architecture to support that strategy.

 

What You Will Do

• Responsible for test strategy for all aspects of the program and defines metrics to gauge progress.

• Responsible for defining or optimizing test environments and requirements to ensure on-time deliveries.

• Responsible for interface and coordination with internal and external organizations on test strategy, coordination, execution, and reporting activities.

• Extensive interaction with Program Managers, Directorate Leads, Chief Engineers, and technical subject matter experts (SMEs).

• Coordinate with other program disciplines to draw on their SMEs to address emergent issues across the systems, software, and hardware domains.

• Represent the interests of the Systems Integration and Test (SI&T) discipline on the program.

• Interface with the customer community on a regular basis to share test status, issues, and address programmatic concerns.

• Knowledge base for Model Based Systems Engineering and how to use this in Integration and Test for test strategy.

• International travel up to 20%, Regular travel between Raytheon locations in Massachusetts and Southern New Hampshire is required.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience

• Experience with formal system test activities, including ground tests, flight tests, system verification, and system integration check out events

• Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date with the ability to obtain a Final Secret U.S. government issued security clearance after start.

Qualifications We Prefer

• Excellent technical writing and formal presentation experience

• Strong proven communication skills

• Raytheon Test Architect Certification

• Experience with Department of War or similar major programs throughout the product lifecycle

• Active and transferable U.S. government issued security clearance is required prior to start date.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.

• Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Description

Reporting to the General Manager the IT Manufacturing Systems Analyst will help to support and optimize our manufacturing operations through effective use of our information technology systems. This position will be responsible for analyzing, designing, implementing and supporting IT systems critical to our production environment, ensuring efficiency, accuracy, and data integrity.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time:

• Serve as a primary point of contact and subject matter expert for IT-related issues and projects within the manufacturing environment.
• Work with stakeholders to understand business goals and accordingly plan system roadmap and strategy.
• Collaborate with manufacturing, engineering, quality, and other cross-functional teams to understand their business needs and translate them into technical requirements.
• Analyze existing manufacturing systems and processes to identify areas for improvement, optimization, and automation.
• Participate in the selection, implementation, and configuration of new manufacturing systems, including ERP, MES, PLM, and other related applications.
• Manage relationships with vendors for new and existing software to optimize existing functions and identify new IT solutions that continue to meet the needs of the business.
• Act as a liaison between business groups and IT teams to discover, plan and coordinate IT projects and enhancements.
• Develop and maintain system documentation, including process flows, configurations, and user guides.
• Provide technical support and troubleshooting for manufacturing systems, resolving issues in a timely and effective manner.
• Assist in the development and execution of test plans for system implementations, upgrades, and modifications.
• Participate in training end-users on manufacturing systems and processes.
• Ensure data integrity and security within manufacturing systems.
• Develop and generate reports and dashboards to provide insights into manufacturing performance and identify trends.
• Contribute to the development and implementation of IT policies and procedures within the manufacturing context.
• Manage small to medium-sized IT projects related to manufacturing systems.
• Ability to work in a global team environment and coordinate with multiple IT teams as needed.
• Ability to learn and research to keep up with software trends and product releases in manufacturing industry to identify automation and process improvement opportunities

Requirements

Education:

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Equivalent experience may be considered.

Experience:

• Minimum of 3 years of experience working as a Systems Analyst or in a similar IT role within a manufacturing environment.
• Strong understanding of manufacturing processes, such as production planning, shop floor control, quality management, and supply chain.
• Experience with one or more enterprise-level manufacturing systems (e.g., ERP - SAP, Workwise, Microsoft Dynamics; MES; PLM).
• Proven ability to plan and execute transition between old and new business systems and processes as needed.
• Proficiency in data analysis and reporting tools (e.g., SQL, Excel, Power BI).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication, interpersonal, and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong understanding of integrations between manufacturing systems and other business systems (e.g. ERP).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

• Thorough understanding of system development life cycle models and methodologies
• Thorough understanding of IT systems and processes
• Demonstrated effective interpersonal, verbal and written communication skills
• Ability to thrive in a diverse, collaborative, team-oriented environment where change occurs often
• Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary
• Unwavering attention to detail and commitment to world-class quality
• Ability to embrace deadlines
• Able to project a positive and professional demeanor to all internal and external contacts

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• Make recommendations to management to adjust system performance parameters.
  
• Delegate problem resolution to other team members and conduct follow-up.
  
• 30% Provide enhancement recommendations based on long-term IT organization strategy.
  
• Analyze new/revised processes/change requests from the maintainer.
  
• Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  
• 30% Participate in the development of custom integration solutions.
  
• Review and research issues reported from external/internal customers.
  
• Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
  
• 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
  
• Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  
• 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
  
• Act as an internal consultant, advocate, mentor, and change agent.
  
• Answer questions and/or provide training for the Production Support team on current system.
  
• 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
  
• Ensure Production and Test environments are up and functioning properly.
  
• Perform corrective actions whenever possible to fix applications that end abnormally.
  

• 
  
• Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
  
• In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
  

• 
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  
• Customer-focused, project-oriented applications support environment.
  

• 
  
• Group Name: ASTRO-Application Stability Tools and Resiliency Operations
  

• 
  
• SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
  
• This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
  

• 
  
• Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
  
• In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
  
• Understands how to use structured techniques in new program development.
  
• Comprehensive understanding of development, quality assurance, and integration methodologies.
  
• Excellent communication and interpersonal skills.
  
• Able to work well under pressure and as part of a team.
  
• Pays attention to detail.
  

• 
  
• Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
  

• 
  
• 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
  

• 
  
• Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
  

• 
  
• In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
  

• 
  
• Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
  
• Teamwork also as they will be part of a team of 8 people.
  

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking to hire (2) ERP Technical Support Specialist to provide technical and analytical support for Enterprise Resource Planning (ERP) systems across the County. Responsibilities include system implementation, maintenance, troubleshooting, and operational support for multiple ERP modules and integrated applications. The position requires 24/7 on-call availability, occasional weekend work, and reliable remote connectivity.

This is NOT a remote position.

This announcement will remain active until enough applications have been received and may close at any time.

Benefits of Broward County Employment

High-Deductible Health Plan - bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

• Work with and troubleshoot multiple ERP system modules.
• Work with and troubleshoot specialized third-party application solutions.
• Prepare and maintain documentation and reports.
• Utilize multiple ticketing systems (e.g., Cherwell and Phire).
• Work nights and weekends as needed.
• Possess excellent written and verbal communication skills.
• Demonstrate considerable knowledge of current research and trends in ERP technologies.
• Ability to manage and multitask across multiple projects.

• Maintain tickets in an up-to-date status.
• Monitor the ticketing system regularly.
• Use the ticketing system to prioritize work and communicate with end-users.
• Plan, organize, and conduct ERP operational support activities.
• Test and validate areas for the application of automated technologies.
• Configure systems based on user needs and maintain installations through all stages of implementation.
• Meet with technical, functional, and user personnel for analysis, demonstrations, and training.
• Research, test, and install new and upgraded ERP systems and software.
• Review workflow process analyses and develop recommendations for improvements and solutions using automated systems.
• Respond to calls or inquiries from user personnel within established policies and procedures to resolve hardware, software, peripheral equipment, or network issues.
• Write and maintain records, reports, and documentation on system and software specifications and configurations.
• Evaluate new systems hardware and software.
• Maintain an accurate inventory of software, batch processes, and interfaces.
• Document all issues, changes, and designs as required.
• Participate as a member of the emergency activation support team servicing the ERP group during County emergencies.
• Analyze computer application programs and support computer hardware devices.

Works independently, under limited supervision, reporting major activities through periodic meetings.

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in systems analysis and application programs in ERP production support and on-call support relevant to ERP Peoplesoft or closely related experience.

None.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.

Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.

Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.

Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.

Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.

Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.

Performs related work as assigned.

• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Persuades: Uses compelling arguments to gain the support and commitment of others. Gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.
• Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
• Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Health Information Technology:

The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.

The Opportunity:

The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.

Responsibilities:

Operations, Systems Administration, and Technical Management:

• 
  

• Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.

  
  

• Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.

  
  

• Perform high-level systems activities to maintain workload balance and service escalated tasks.

  
  

• Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.

  
  

• Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents

  
  

• Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication

  
  

• Generate detailed documentation for systems, workflows, change management, and project planning

  
  

• Champion initiatives to deliver timely customized systems and applications to support the client base.

  
  

• Consume central services, working with campus colleagues to tailor unique needs of the service environments.

  
  

Strategic Planning/Leadership:

• 
  

• Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.

  
  

• Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization

  
  

• Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.

  
  

• Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.

  
  

• Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.

  
  

Outreach, Education and Training:

• 
  

• Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.

  
  

• Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.

  
  

• Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.

  
  

• Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.

  
  

Other Duties, as assigned

• 
  

• Timely completion of all required university and college trainings and updates

  
  

• Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.

  
  

• Promote a positive work environment within Health IT while performing duties not specified above.

  
  

• Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.

  
  

Minimum Qualifications:

Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.

  
  

• Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.

  
  

• Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.

  
  

• Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.

  
  

• Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.

  
  

• Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.

  
  

Additional Application Materials Required:

In addition to your application, please submit a cover letter and resume.

Special Instructions to the Applicants:

• 
  

• The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

  
  

• Classification Title: Manager, Information Technology III

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• 
  

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

• 
  
• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

• 
  
• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

• 
  
• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

• 
  
• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

Description

Looking for a job that can grow into a lifelong career?
At Lactalis USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

Lactalis is the world leader in dairy-a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Every day, we're proud to produce award-winning dairy products that bring people together every day.

In the US, we offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with sour cream and a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We're building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us make an impact.

From your PASSION to ours

Do you have curiosity of how things work? Do you love to solve problems and continuously improve? As a Packaging System Engineer (SE) in our Reed City, MI yogurt plant, you will take ownership of your assigned filling and packaging systems and work with the team to continuously improve performance. You will provide technical leadership for the equipment and processes on your systems. The SE is responsible to identify, develop, and lead execution of solutions for performance improvements and capacity solutions through strong business partnership, strategic productivity, and continuous improvement efforts.

From your EXPERTISE to ours

Key Accountabilities

• Demonstrate clear understanding and execution of human and food safety practices in food manufacturing plant
• Demonstrate expertise in manufacturing information systems, quality metrics, analysis methods and procedures
• Leverage and advance system capability through people, process and technology
• Lead and support technical improvements on your systems
• Coach and provide technical expertise on problem solving and continuous improvement activities
• Provide leadership support for Technical Resources (including maintenance technicians, controls TECHs, etc.)
• Identify, vet and implement productivity solutions on your assigned lines.
• Partner with R&D, Quality, Operations, and Engineering/Maintenance to drive system improvements & reduce losses
• Lead development of future state of your systems and provide technical expertise in development of improvement plan
• Develop and champion a system vision, technical road map and capital needs to support Long Range Plan for your systems.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

MINIMUM QUALIFICATIONS

• Bachelor of Science degree in Mechanical, Chemical, Electrical, Ag/Food Process Engineering or related degree with extensive food manufacturing experience
• Strong interpersonal skills, effective written and oral communications, strong listening skills, strong coaching/teaching skills.
• Ability to learn quickly and curious to dig into challenges to identify and correct root cause.
• Demonstrated technical leadership, adaptability, analytical and problem-solving skills, decision making, troubleshooting, communications, team management, and human relations skills
• Strong ability to interact with operators and mechanics as well as other departments in the plant and at corporate.
• Be innovative, resourceful, and work with minimal direction
• Have excellent organization, problem solving, communication, and team leadership skills
• Have ability to multi-task, prioritize your work and make data driven decisions
• Ability to read and develop equipment and process flow diagrams
• Ability to work well with computer Office applications, particularly Microsoft Excel
• Have a working knowledge of plant manufacturing, engineering, quality, and research functions

PREFERRED QUALIFICATIONS

• 3+ years in relevant food manufacturing with Engineering experience
• Experience working in dairy manufacturing.
• Experience with food packaging materials
• Strong Mechanical and Electrical Aptitude

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

• 
  
• Day To Day
  
  
  • 
    
  • Defines customer needs in technical and business contexts.
    
  • Ensure the proposed technical and business solutions meet the customers' objectives for the work effort.
    
  • Provide guidance with planning and prioritization of business support-related activities.
    
  
  
  
• Defines customer needs in technical and business contexts.
  
• Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
  
• Provide guidance with planning and prioritization of business support-related activities.
  
• 30% Elicit and document user requirements to meet a business objective.
  
• Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
  
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  
• 10% Provide input on the business direction for system changes.
  
• 10% Validate the business need for solutions to business problems and process improvements.
  
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.
  

• 
  
• IT Business Analysis Healthcare experience.
  
• Proficiency in Visio and Excel.
  
• Agile and Waterfall methodology.
  
• Direct experience in Healthcare, Medicare/Medicaid in related BSA role
  
• Candidate should have one of the following certifications active from an accredited organization: CSPO, A-CSPO, PMI-ACP, CSP-PO.
  
• Candidate will need good job duration as the end goal is to convert the right candidate.
  
• Demonstrated understanding of concepts of the supported business unit.
  
• Basic knowledge of standard industry practices.
  
• Demonstrated knowledge of procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Strong teamwork and interpersonal skills.
  
• Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical skills.
  
• Good conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  

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• Microsoft Office.
  

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• SAFe Scaled Agile Certification.
  
• CBAP and/or demonstrated continuous learning in the Business Analysis profession.
  

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• Work Environment: Fast-paced, high demand environment.
  
• Work is frequently performed against mandated deadlines.
  
• Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer
  

• 
  
• Demonstrated understanding of concepts of the supported business unit.
  
• Basic knowledge of standard industry practices.
  
• Demonstrated knowledge of procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Strong teamwork and interpersonal skills.
  
• Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical skills. Good conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  

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• Conceptual understanding of project management techniques.
  
• Able to influence and negotiate solutions to business problems.
  

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• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.