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Senior Interactive Experience Developer / Creative Coder

Location: Portland, Oregon | Hybrid (3 days in office)

Tandem Talent is partnering with an innovative, globally active creative technology company to recruit a Senior Interactive Experience Developer / Creative Coder. This role is ideal for a developer who enjoys combining strong programming skills with creativity to build immersive digital experiences that exist beyond traditional screens.

You will collaborate with designers, UX strategists, and fellow developers to create interactive environments used in corporate spaces, museums, universities, sports venues, and cultural institutions worldwide. The work focuses on developing experiences that blend digital and physical environments through interactive displays, sensing technologies, and responsive systems.

This is an opportunity to work with advanced technology while helping bring ambitious creative concepts to life in real-world environments.

The Role

As a Senior Interactive Experience Developer, you will play a key role in designing and building innovative front-end and interactive systems. You will work closely with multidisciplinary teams to develop engaging experiences, prototype new ideas, and help shape technical best practices.

Key responsibilities include:

• Leading front-end development for client projects and internal innovation initiatives
• Experimenting with emerging technologies and frameworks to create new digital experiences
• Defining and maintaining coding standards and development best practices
• Mentoring junior developers and supporting collaborative problem-solving
• Conducting project reviews to ensure technical performance and creative quality
• Producing documentation that supports both technical and non-technical stakeholders
• Working within development tools including Atlassian, GitHub, MS Teams, Visual Studio, and Figma
• Supporting installations and client projects, including occasional travel for site visits (approximately 2–3 per year)

What We’re Looking For

The ideal candidate combines strong programming capability with an interest in creative technology and immersive environments.

Required experience:

• Strong programming foundation with experience in creative coding and visual development
• Experience with digital creation platforms such as TouchDesigner, Notch, Pixera, Unreal, or Unity
• Programming experience with languages and APIs including Qt/QML, JavaScript (Three.js, WebGL, Canvas), Python, or Unreal Blueprint/C++
• Strong browser-based development experience, particularly building creative in-browser experiences
• Portfolio demonstrating engaging digital work beyond standard web applications
• Graphics programming experience using OpenGL/GLSL, Vulkan, or DirectX and understanding of the graphics pipeline
• Experience using Git/GitHub for collaborative development
• Experience designing touch interfaces or other natural user interaction systems
• Ability to rapidly prototype concepts and develop them into production-ready code
• Understanding of UX principles and how technical decisions influence user experience
• Strong communication and collaboration skills across technical and non-technical teams
• Curiosity, creativity, and enthusiasm for exploring new technologies

Desirable experience:

• Experience working with interactive hardware, sensors, or immersive technologies.

The Opportunity

This position offers the chance to work on highly creative and technically challenging projects that reach audiences globally. Developers in this team build experiences that appear on interactive display walls, projection-mapped environments, and sensor-driven installations that respond to people and environments in real time.

You will be working within a collaborative, multidisciplinary team where ideas are encouraged and technical experimentation is part of the culture.

Location

Hybrid role based in Portland, Oregon, with three days per week in the office.

Please note that visa sponsorship is not available for this position.

If you are interested in combining technical expertise with creative problem solving to build immersive digital experiences, Tandem Talent would be pleased to hear from you.

The Food Scientist II reports directly to the Research & Technical Development Lead and plays a critical role in advancing technical platforms, ingredient research, and process feasibility for snack and confectionery products. This role is responsible for developing scalable scientific solutions that support the company’s innovation pipeline. The position focuses on early-stage formulation science, functionality modeling, and technical risk mitigation prior to commercialization handoff.

The Food Scientist operates within the Technical & Research Team and collaborates closely with the Product Development & Commercialization Team during scale-up and launch readiness phases.

Key Responsibilities:

1. Technical Platform Development

· Support the Research & Technical Development Lead in building and optimizing core technology platforms (e.g., probiotic systems, fiber enriched system, sugar reduction system, hydrocolloid systems, protein enhanced system).

· Conduct ingredient functionality studies to understand structure-function relationships.

· Develop reusable technical frameworks that enable multiple pipeline products.

2. Advanced Formulation Science

· Design and optimize complex formulations for snack and confectionery applications.

· Investigate texture stability, moisture migration, hydrolysis risks, glass transition behavior, and shelf-life quality indicator.

· Conduct structured root cause analysis for technical performance issues.

· Translate scientific findings into scalable formulation strategies.

3. Process Feasibility & Risk Mitigation

· Evaluate processing parameters (e.g., heating time, vacuum, Brix, pH, Aw) to ensure technical robustness.

· Identify potential scalability constraints early in development.

· Support pilot-scale validation and collaborate with commercialization teams as needed.

4. Stability Prediction

· Design preliminary accelerated and real-time stability studies.

· Establish quality benchmarks for texture, moisture, color, and API ingredients.

5. Cross-Functional Collaboration

· Partner with Product Development during transition from research to commercialization.

· Provide technical input to embedded analytical and compliance resources.

· Support supplier technical assessments and ingredient validation.

6. Documentation & Technical Governance

· Maintain accurate and complete formulation documentation in designated systems.

· Develop detailed technical reports and risk assessments for internal review.

Qualifications:

· Master’s degree in Food Science, Food Engineering, Chemistry, or related field.

· 2–4+ years of experience in snack and/or confectionery and/or gummy and/or bars of R&D.

· Strong knowledge of hydrocolloids, fiber systems, sugar reduction systems, and moisture control mechanisms.

**This role is 100% onsite in Duluth, GA and not remote or hybrid.

Job Overview

Reporting to the Manager of Engineering Operations, the Product Owner will manage business requirements, enabling software development for OS, Platform, DevOps, SDK, API and Systems products.

Responsibilities

• Intake new feature requests
• Create business requirements to enable delivery of software addressing market, customer and/or business problems
• Provide product vision to development teams
• Work with Project Managers and Engineering Managers to estimate development, including dependencies across teams
• Maintain prioritized product backlog based on business value
• Evaluate change requests
• Define product requirements and acceptance criteria
• Lead business case development
• Participate in defect triage to help define priority based on business considerations
• Create measurable criteria to evaluate product, estimates, delivery, and cost
• Expected travel: 10% or less

Skills/Requirements

• Experienced professional in developing and leading execution of software development in a fast-paced, technology product development environment
• Experience gathering technical requirements and change management
• Experience working on and leading cross-functional projects
• Experience working with and leading project resources not under direct control (both external and internal)
• Experience in leading the delivery of products from design & development teams to internal or external production teams.
• Experience managing multiple cross-functional projects concurrently
• 3-5 years of experience as a Product Owner
• Bachelors degree required; BS in Computer Science or Engineering preferred
• Agile Scrum Certifications (e.g., CSPO, Pragmatic Marketing) preferred
• Gaming experience a plus

Note: All offers are contingent upon successful completion of a background check and drug screen

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

Oracle EPM/FCCS SME

(Hands-on experience with Oracle Financial Consolidation and Close Cloud Service._

Location: Remote or Stamford CT

Must Have Technical/Functional Skills

· Hands-on experience with Oracle Financial Consolidation and Close Cloud Service.

· Strong knowledge of **Oracle Enterprise Performance Management Cloud platform architecture.

· Experience with EPM Automate scripting and command-line automation.

· Familiarity with Shell scripts, PowerShell, or batch scripting for scheduling jobs.

· Knowledge of data management, consolidation processes, and financial reporting.

Roles & Responsibilities

· Manage and administer Oracle Financial Consolidation and Close Cloud Service Environment including application maintenance, user security, and metadata management.

· Develop and maintain automation scripts using EPM Automate for routine activities such as:

· Data loads and exports

· Metadata imports

· Application backups and snapshots, Job scheduling and monitoring

· Configure and manage EPM Automate profiles for secure authentication and environment connectivity.

· Support monthly and quarterly financial close cycles including data validation and consolidation monitoring.

· Troubleshoot system issues related to data loads, business rules, and integrations.

· Integrate FCCS with ERP or upstream systems using file-based loads or APIs.

· Maintain migration processes across DEV, TEST, and PROD environments.

· Document automation processes and operational procedures.

Generic Managerial Skills, If any

· Creative thinking.

· Building and managing relationships.

· Emotional agility.

· Technology Business Requirements Definition, Analysis and Mapping.

· Adaptability.

· Learning Agility.

Purpose

As a foundational member of our AI Center of Excellence, you will serve as the data science lead for enterprise AI initiatives, architecting and deploying AI solutions that make a meaningful impact across our national retail footprint. The Data Scientist Lead will work with other members of the AI COE and business leadership to identify and execute the highest-impact initiatives, own the data science lifecycle, from hypothesis and feature engineering to model validation and performance monitoring; bridging the gap between cutting-edge AI capabilities and practical business applications.

This role requires a rare blend of deep technical mastery and sharp business acumen, to translate complex data into actionable insights and intelligent systems that enhance customer experience, optimize commercial operations, and enable smarter decision-making at scale. The ideal candidate is passionate about retail innovation, thrives in ambiguity, and is energized by the opportunity to shape AI strategy from the ground up.

You’ll Be Successful With

• Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related quantitative field. Master's degree preferred.
• 5+ years in Data Science or Applied AI roles, preferably in retail or a customer-facing industry.
• Proven track record of moving models from development into production which deliver measurable impact to the business.
• Expert proficiency in Python and SQL. Comfortable with version control.
• Expertise in supervised/unsupervised learning and modern frameworks (e.g. scikit-learn, PyTorch, or TensorFlow).
• Hands-on experience building with LLMs, RAG architectures, prompt engineering, or AI agent development.
• Experience deploying and monitoring models at scale. Familiar with cloud data platforms (e.g. Databricks or Snowflake) and cloud infrastructure (Azure experience a plus).
• You understand how to apply AI to commercial problems such as demand forecasting, customer- and associate- facing applications, personalization, labor optimization, etc.
• The ability to translate "black box" model outputs into clear, actionable insights for business leadership.
• Proven ability to communicate complex technical concepts to non-technical stakeholders and influence decision-making through data-driven storytelling.
• Strong intellectual curiosity with a bias toward action and continuous improvement.
• Demonstrated ability to work autonomously while collaborating effectively within cross-functional teams.

Your Day Consists Of

• Buy vs Build leadership. Evaluate 3rd-party AI platforms and partnerships. Serve as the technical lead in vetting vendor methodologies, guiding the in-house vs external decisioning.
• Partner with business leadership to identify high-value AI opportunities, defining technical specifications and success metrics that align with enterprise strategy.
• Design, develop, and deploy custom machine learning models (impacting merchandising, commercial, labor, digital, etc.) within the Databricks environment.
• Lead experimentation design, including A/B testing and causal inference, to validate model performance and measure true incremental business lift (ROI).
• Collaborate with data engineers on feature development and with AI developers to wrap models into production-grade APIs and applications.
• Partner closely with the Customer Insights team to ensure model outputs are optimized for consumption within Power BI/DAX, turning complex predictions into actionable insights.
• Establish and enforce MLOps standards across the org, including model versioning, automated retraining, and drift monitoring.
• Serve as the primary ML subject matter expert for the broader Data Science & Insights team. Provide active coaching to analytics leaders, empowering them to identify ML-applicable use cases and effectively incorporate predictive outputs into their own functional workstreams.
• Contribute to the enterprise AI governance framework, ensuring ethical AI practices, data privacy compliance, and model transparency.
• Present findings, recommendations, and project updates to leadership and cross-functional partners in clear, compelling formats.
• Be compliant with all appropriate privacy and security protocols.

Working Conditions (travel, hours, environment)

• Limited travel required including air and car travel
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Position Title: Oracle EBS Solution Architect

Location: Dallas, TX (Hybrid)

Duration: Fulltime

Job Description :

Functional Expertise: Deep understanding of Oracle EBS modules like Oracle Financials (GL, AP, AR), Supply Chain (PO, INV, OM), and Projects (PA).

Technical Skills: Strong grasp of business processes across finance, manufacturing, procurement, HR, and logistics.

Strategic Thinking: Ability to align technical solutions with business objectives and operational requirements.

Integration and Customization: Proficiency in designing customization strategies using Oracle Application Framework (OAF), Oracle Forms, PL/SQL, and ensuring seamless integration using APIs, Web Services, and middleware like Oracle SOA Suite.

Performance and Scalability: Knowledge of performance tuning and scalability planning to ensure the architecture supports high availability and performance optimization

Are you an experienced Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Application Analyst to work in Lake Elmo, MN.

Position Summary: The Application Analyst III is responsible for working with assigned internal clients to assist them in achieving their business objectives. The Analyst will drive results through the effective development and support of key business applications such as Client Signature and other commercial banking technology applications, including Sageworks Abrigo, CML and LaserPro. The Application Analyst will work with vendors to integrate and support third-party solutions. Key responsibilities include managing in-house applications, writing specs for new application needs, implementing applications, and supporting and testing existing applications for various issues and updates. The Application Analyst III leads others in the design, configuration, build, and daily support of these solutions and actively engages with business partners to solve business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Primary Responsibilities/Accountabilities:

Support and Manage Current Applications

• Demonstrate broad expertise in appropriate software applications used and supported by the organization. This position supports primarily Commercial Lending Applications such as Abrigo, Laser Pro and CML. An understanding of commercial systems such as Client Signature
• Knowledge of API implementation and third-party integration best practices is an important aspect of the role.
• Continually build product knowledge of existing product features and product requirements.
• Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
• Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes.
• Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
• Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
• Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
• Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.

Facilitate enhancements in line with changing business needs

• Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
• Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
• Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
• Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
• Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Compliance and Risk

• Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
• Maintains current knowledge of industry developments including changes in technology and regulations.
• Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

• Problem Solving/Decision Making
• Seeks and leads efforts to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examine problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommend process improvements as appropriate to prevent future issues.

Collaboration

• Builds rapport and effective relationships with all levels of internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives. Establishes effective cross-functional working relationships with business and technology stakeholders.

Drive and Execution

• Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

Planning and Organizing

• Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
• Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstances to ensure targets/deadlines are met.

Qualifications:

• 5-6 + years of experience with Commercial Loan Origination Systems.
• Expert-level knowledge of Abrigo and Laser Pro preferred.
• Bachelor's degree in computer information systems, Computer Science or equivalent work experience.
• Professional experience developing, maintaining and supporting banking and financial systems.
• Understanding of the Software Development Lifecyle (SDLC) and Agile best practices.
• Ability to manage multiple concurrent projects/tasks.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
• Ability to travel and stay overnight as needed.

Reverie Hospitality

Location: Austin, TX / Texas Hill Country (Remote with regular travel to properties within ~1.5 hours of Austin; typically 1 day/week on-site or less, plus additional days for shoots or key launches)

Employment Type: Full-Time, Flexible Hours

Compensation: Total compensation: $80,000 - $100,000+. Base Salary $70,000–$90,000 + ~$10,000+ Annual Performance Bonus (tied to portfolio revenue goals and performance)

About Reverie Hospitality

Reverie Hospitality is a boutique hospitality company managing premier private retreat resorts and event venue properties across Texas Hill Country. Our portfolio includes luxury retreats, wedding weekend destinations, and vineyard resort experiences designed to deliver exceptional guest experiences. We blend thoughtful design with high-level service to create unforgettable stays, and we are building a repeatable, measurable growth engine to scale our portfolio in the coming years.

About the Role

We are hiring a Marketing Director - Operations & Growth Leader to run the marketing execution engine for our portfolio of currently 6 boutique hospitality properties. This is a hands-on operator role. Your responsibility is to take a defined 2026 marketing strategy and turn it into a functioning system: campaigns launched, landing pages live, CRM automations running, creative produced, reporting clean, and qualified leads flowing consistently to sales.

You will report directly to one of the founders/owners. Organic social and execution workflows should run without daily supervision. You will be the final editor and quality control for brand output.

Key Responsibilities

Marketing Operations & Team Management

• Own day-to-day marketing execution across our portfolio of 6 boutique hospitality companies.
• Manage remote virtual assistants (VAs), contractors, and creative vendors with clear SOPs and quality control.
• Run weekly marketing scorecard meetings covering performance, bottlenecks, and next actions.

Paid Growth Ads (Meta + Google)

• Rebuild and manage campaign structure by property and segment.
• Present organized ad batches for approval and launch.
• Manage agency relationships (if applicable) with the goal of bringing best practices of paid ads in-house.
• Maintain always-on retargeting and disciplined prospecting.

Creative Production

• Plan and produce roughly quarterly photo/video shoots
• Build reusable asset library for ads, landing pages, and lifecycle campaigns.
• Maintain and expand creative vendor relationships.

Social Media & Other Marketing Channels

• Oversee and execute social media management and influencer campaigns
• Manage Google Business with regular posts, review responses, Q&A updates, etc.
• Audit/improve property listings on OTAs, wedding/event platforms, etc.
• Execute PR / media outreach and placement coordination
• Oversee email/text marketing campaigns for Reverie and each property

CRM & Lifecycle

Oversee our web developer VA and marketing VAs to:

• Implement and manage CRM as the group sales CRM.
• Build segment-based pipelines (wedding, corporate, wellness).
• Implement Fit Form qualification before calendar booking.
• Build email + SMS automation (instant response, 14-day nurture, long nurture foundations).

Website & Conversion

Oversee our web developer VA to:

• Provide guidance on website enhancements and SEO management
• Build and optimize segment-specific landing pages per property.
• Own ad → landing page → qualification → booking conversion flow.

Tracking & Reporting

Oversee our web developer VA and marketing VAs to:

• Enforce UTM standards and coordinate GA4/GTM tracking.
• Ensure Meta Pixel + Conversions API and Google Ads tracking are accurate.
• Deliver weekly KPI scorecard (marketing, sales funnel, revenue metrics).

First 90 Days

1. First 30 Days:

• CRM buildout + Fit Form live.
• Tracking baseline verified (UTMs, GA4, pixel/CAPI).
• Priority landing pages published.

2. Days 31–60:

• Paid campaigns refreshed and segmented.
• Email/SMS nurture sequences active.
• Weekly KPI reporting cadence established.

3. Days 61–90:

• Creative library organized and mapped to campaigns.
• Offline conversion tracking plan implemented.
• Vine launch marketing cadence prepared and scheduled.

Qualifications

• 7+ years in marketing operations, growth, or performance marketing.
• Strong CRM + automation experience (GoHighLevel preferred).
• Experience managing Meta + Google campaigns directly or via agency.
• Lead social media strategy and influencer program
• Comfortable with tracking (UTMs, GA4, GTM, pixel/CAPI).
• Strong project management and vendor coordination skills.
• Attention to detail and keen eye for branding/design, preferably in the hospitality industry.
• Local to Austin / Hill Country with ability to be on-site regularly.

Title: Senior Software Engineer Backend

Location: Sunnyvale, CA - Hybrid

Duration: 3-months, team extends quarterly

Please note! There are interim nights worked, once a week.

Our client is seeking a talented and passionate Staff, Software Engineer - Backend to join their team. The ideal candidate will have experience working in a large project environment with solid technical leadership abilities and strong development background in Java along with experience Cloud Implementation architecture and a proven track record of delivering high-quality scalable software applications.

Required Skills & Experience

• 7-10 years experience
• 60–70% coding, 20–30% design/architecture
• Technologies: Java, SpringBoot, Kafka, CosmosDB, Bigquery, and Kubernetes
• Owns design, ensures scalability
• Confident in pushing designs to production
• Tests own code
• Participates in cross-team contract discussions

Job Description

• Provide deep technical expertise and thought leadership that helps accelerate adoption of the absolute best engineering practices, while maintaining knowledge on industry innovations, trends, and practices.
• Lead and participate in medium to large-scale projects by reviewing project requirements, translating requirements into technical solutions, gathering requested information, writing, and developing code, and conducting unit testing. Communicating status and issues to team members and stakeholders.
• Developing highly scalable services to process millions of requests per day and solve complex software systems problems by leveraging state-of-the-art technology.
• Gaining exposure to various technologies used in Marketplace and E-commerce platforms.
• Designing and developing backend microservices and APIs for web applications using JVM ecosystem (Kotlin, Java) and other languages and frameworks (Python, Go)
• Collaborate with project teams and cross functional teams. Troubleshoot open issues and bug-fixes, ensuring on-time delivery and hand-offs. Interact with project manager to provide e input on project plan.
• Troubleshoot business and production issues by gathering information (for example, issue, impact, criticality, root cause), engaging support teams to assist in the resolution of issues. Formulate action plans, performing actions as designated in the plan. Interpret the results to determine further action, perform root cause analysis to prevent future occurrence of issues and complete online documentation.
• Provide support to the business by responding to users' questions, concerns, and issues (for example, technical feasibility, implementation strategies). Facilitate resolutions and lead cross-functional partnerships.
• Driving projects of high visibility across the organization.

Compensation: $50-$60/hour, depending on experience

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Sierra Staffing Group is seeking a Customer Service Administrator to join a rapidly growing and established Electronic Manufacturing company in the Reno market. Qualified candidates will have experience supporting sales and customer service teams, order/data entry, ERP experience, and preparing purchase orders for customers.

Description

The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.

Key Responsibilities

Order Entry & Accuracy

• Review all confirmed customer purchase orders for accuracy and completeness.
• Accurately enter sales orders into the ERP system daily.
• Maintain an order entry error rate of no more than 3%.
• Meet daily order entry timelines.

Order Review & Record Management

• Maintain accurate and up-to-date customer records in the ERP system.
• Run the open order report daily and ensure all required fields are complete.
• Validate and review orders received through the API feed for accuracy and completeness

Documentation & Compliance

• Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
• File customer documentation on the company file server daily.
• Ensure all order documentation is complete and audit ready.

Team & Administrative Support

• Support Program Managers as needed.
• Draft internal documents, prepare reports, and provide general administrative support.
• Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
• Participate in process improvement efforts and help track service metrics.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience in customer service, inside sales support, or order administration preferred.
• Basic PC skills, including Microsoft Office Suite.
• Experience working with ERP (Syteline) systems preferred.
• Strong organizational and documentation management skills.

If you're qualified and interested in this great opportunity, please apply now!