Summit 1b Workbook Answer Key Jobs in Usa

About the Company

Flexitech Group, with 1300 employees across 7 countries, specializes in manufacturing braking and cooling systems for the automotive market. As a Tier 1 supplier and spare parts provider, we are leaders in our field, delivering advanced technologies to ensure everyone’s safety.

About the Role

To support our growth and development ambitions, we are looking for a Key Account Manager to join our team as soon as possible on a permanent contract. As a Key Account Manager, you will play a crucial role in developing and securing our customer portfolio. Your mission is twofold:

• Grow and secure existing business, ensuring profitability and long-term partnerships.
• Identify and develop new business opportunities, supporting our strategy of continuous growth.

You will serve as the main interface between customers and internal teams (Engineering, Quality, Operations etc.), leading commercial negotiations and driving strategic actions to meet both customer expectations and Flexitech’s objectives.

Responsibilities

• Develop and implement strategic commercial action plans aligned with company objectives.
• Identify, pursue, and secure new business opportunities (prospecting, RFQs, market studies).
• Lead commercial negotiations (pricing, contracts, terms, annual reviews).
• Build strong, trust-based relationships with customers, actively managing communication and expectations.
• Monitor project progress and collaborate with internal teams to ensure successful delivery.
• Manage forecasting, budgeting, and profitability for your customer accounts.
• Ensure alignment with Flexitech’s processes (quality, safety, compliance, governance).

Qualifications

• Bachelor’s degree or higher in Business or Engineering (Mechanical Engineering is appreciated).
• Minimum 3-5 years of experience in a similar Key Account or Business Development role within the automotive industry.

Required Skills

• Bachelor’s or Master’s degree in Business Administration, Commerce, or a related field
• Proven experience in the automotive industry
• Strong commercial acumen and proven negotiation skills
• Solid understanding of automotive industrial processes and project management methodologies (PPAP, APQP, etc.)
• Proficiency in MS Office, with advanced Excel skills required; knowledge of ERP systems such as SAP is a strong advantage
• Fluent in English; additional languages are a plus
• Customer-oriented mindset with a strong focus on business performance and continuous improvement
• Ability to operate effectively within a matrix organization and manage complexity.
• Autonomous, proactive, and solution-driven
• Capable of leading without formal authority, influencing and aligning cross-functional teams
• Excellent interpersonal skills with strong international and intercultural awareness

What we offer:

At Flexitech, you will join a committed and passionate team where collaboration and innovation drive performance. We offer:

• A dynamic and international work environment within a fast-paced automotive context.
• Direct exposure to key customers and the opportunity to contribute tangibly to business growth and performance.
• A competitive salary package aligned with market benchmarks and tailored to your level of experience, including variable compensation linked to performance.
• Autonomy and trust to manage your accounts and projects with real ownership and accountability.
• Concrete career development opportunities within a growing and innovation-driven industrial group.

Equal Opportunity Statement

Flexitech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all qualified candidates are considered fairly, regardless of gender, age, ethnicity, disability, or any other protected characteristic.

Interested in this opportunity? Apply now!

Senior Manager, Key Accounts — North America

Location: New York, NY | Hybrid | Reports to: SVP, Sales

Overview: The Senior Manager, Key Accounts, North America is the primary liaison for retailer buyers and planners across the region. This role is responsible for delivering sales plan objectives, including retail, gross, and net targets, while driving strategic growth across key partners.

CORE RESPONSIBILITIES

• Account Leadership and Strategic Growth:

• Build and maintain strong relationships with key retail partners.
• Develop and implement plans that drive growth and maximize revenue.
• Drive revenue growth by uncovering up-sell and cross-sell opportunities and securing new business through strategic prospecting and relationship development.
• Manage travel retail.
• Identify areas of opportunity for new businesses, including gyms, wellness and hotel spas, to grow market share.

• Cross-Functional Partnership and Communication: 

• Serve as a liaison between customers and internal teams.
• Support marketing, digital, VM, and planning teams.
• Partner with Trade Marketing on go to market retailer strategies.

• Performance management and Insights:

• Lead business reviews and forecast sales.
• Analyze sales trends versus budget and provide actionable insights to internal and external stakeholders.
• Stay informed on industry trends.

• Commercial Operations: 

• Negotiation contracts, including terms and pricing. 
• For retail operations, ensure adherence to best-practice guidelines
• Manage launches and optimize assortments.
• Oversee budgets while managing FOC, sampling, GWP budgets and agency field teams.
• Own box programs for marketing opportunities and liquidation.
• Resolve client challenges and offer proactive solutions.

CANDIDATE PROFILE

- 6–8 years of relevant experience; preferably in the beauty space. 

- Exceptional interpersonal and communication skills.

- Strong analytical and problem‑solving skills.

- Highly organized and self‑motivated.

- Familiarity with CRM and Microsoft Office.

- Collaborative and results-driven.

KEY QUALIFICATIONS

- Consumer‑centric mindset.

- Thrives in fast‑paced environments.

- Collaborative team player.

- Takes ownership.

- Entrepreneurial and strategic thinker.

- Results‑driven.

- Positive and energetic.

COMPENSATION & BENEFITS

- Comprehensive PTO including holidays and Summer Fridays.

- Hybrid work schedule.

- Medical, dental, and vision coverage.

- 401(k) with a company match.

- Salary range: $135,000–$150,000 (NYC-based).

About Grown Alchemist:

GROWN ALCHEMIST was born from the belief that skin health + wellness is holistic, impacted by the world around us. Our solution; high-performance, clinically proven formulations and services using advanced plant and bio-tech ingredients. Working with your skin biology inside + out. Better absorbed, better utilized, better results - creating optimum conditions for you + your skin to thrive. The Alchemy Of Total Skin Health. Plant Powered. Science Boosted. 

Grown Alchemist is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.

Level Up USA is hiring a Key Account Representative to join our team in Cincinnati, OH. The primary responsibility of the Key Account Representative is engaging clients in meaningful conversations about current products to increase overall sales and market penetration. We are looking for a candidate that is aligned with our mission and ready to make an impact. By collaborating with cross-functional teams and staying on top of market trends, you'll help create impactful experiences that engage our target audiences and drive sales.

Key Account Representative Task and Duties:

• Represent the brand in a positive and professional manner at various events and locations along with promotional marketing campaigns.
• Engage with customers to promote brand awareness and generate interest in products or services by showing expert product knowledge.
• Showcase and offer product demonstrations to showcase the features and benefits of the brand's offerings
• Create excitement and buzz around our brand through creative marketing strategies and demonstrations.
• Distribute promotional materials and samples to potential customers.
• Collect feedback and insights from customers to improve our products and customer experience.
• Collaborate with the marketing team to develop innovative ways to reach target audiences.
• Maintain a strong knowledge of our products and stay updated on industry trends.
• Represent Level Up USA with integrity and enthusiasm, embodying our brand values at all times.

Key Account Representative Requirements and Qualifications:

• Prior experience as a Key Account Manager is a plus
• Superior verbal communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Able to easily build rapport with customers and clients
• Flexible scheduling availability
• Tech savvy
• Excellent team player

About Us:

Level Up USA, based in Cincinnati, is a marketing, sales, and events company dedicated to helping top-tier brands create impactful experiences and drive meaningful growth. Collaborating with iconic and innovative companies, we specialize in delivering bold and results-driven campaigns. At our core, it’s our people that set us apart—developing talent through mentorship, hands-on experience, and leadership opportunities. We are deeply invested in our community, fostering local talent and creating careers while driving sustainable growth for our team and our partners. At Level Up USA, we pride ourselves on turning big ideas into action while maintaining a fun and rewarding workplace.

Join Level Up USA today! Please submit your resumé or profile to apply. Level Up USA is an equal opportunity employer.

** This is a very low travel (less than 20% and all local, very rare overnights) Hybrid (4 in office, 1 from home) role that will be seated with plant staff in the front office**

Salary Expectations:

-115-130K

-10% bonus

Keys to this role:

-Focus on Stellantis Account

-No direct reports

-Tier-1 supplier sales for mass production products with minimum 5 years direct experience with Stellantis.

JOB SUMMARY

Increase sales with assigned customers and regional programs. Oversee customers platforms in collaboration with other global Key Account Managers to ensure activities in USMCA are carried out in accordance with established specifications, schedules, and budgets. Coordinate interdepartmental functions to quote on time for customers’ requests. Drive program team members to complete tasks and meet with them on a regular basis for quote status and plan future activities. Initiate new growth platforms to develop concrete business plans for additional opportunities in USMCA “Sales Plan”. Articulate the business strategy and competitive differentiation internally and externally for business opportunities. Develop detailed quote strategies including specific action steps (open item list, customer approach and follow ups, tech shows, etc.).

DUTIES AND RESPONSIBILITIES

• Develop/maintain assigned customer accounts.
• Acquisition of new business with assigned customers.
• Confirm content of RFQ (ESAW, Math/CAD data available, Volumes, etc...).
• Organize Kick off meeting to start quote process.
• Enter new business quotes/actions in assigned customer Portals for USMCA
• Enter opportunities by issuing EPM in SAP for internal quotes.
• Track RFQ due dates and notify responsible parties of approaching due dates.
• Maintain Sales Plan in SAP system “ZTYP” for assigned costumer USMCA vehicles.
• Maintain and store costumer contracts and review with Finance team.
• Maintain sales price overview with the USMCA plant and make sure all sales prices match costumer contract.
• Issuing orders in SAP system “EPMs” for new quotes, quote potentials and engineering changes and track the activities related to those EPMs together with program manager.
• Monitor customer feedback, market and technology trends and competitor activity to identify opportunities.
• Research and analyze markets working with Technical Development group to understand current customer and platform needs and develop business strategy to maximize company product portfolio.
• Support customer meetings and negotiations with respect to CAPEX, profit, capacity, and production site incl. final contract agreement in collaboration with Global Key Account and Sales directors.
• Manage commercial activities including quoting, negotiating incl. yearly business metrics, obtaining PO, invoicing, and ensuring payment.
• Lead and responsible for regional quote activities, includes providing the approval document to CFO for regional quotes.
• Responsible for Sales and Profit with assigned customer.
• Support global key accounts and Sales directors with global platform quote activities.
• Support assigned Program Managers on awarded work utilizing APQP to ensure all customer objectives are met including financial, timing, engineering change management and manufacturing metrics.
• Regular exchange with Engineering Management in regards of market trends, customer trends and competitor development.
• Main contact of internal departments and assigned customers on commercial topics.
• Understand and review customer terms and conditions, review updates with legal departments and sales director on regular bases.
• Manage Case Studies of potential localization to low-cost regions in regards to cost reduction programs.

EDUCATION AND EXPERIENCE

• Bachelor’s degree completed in Engineering or Business Administration or another related field.
• From 2 to 5 years of professional experience in Sales, in a medium to high volume manufacturing environment in automotive sales.
• Tier 1 preferred.
• Proven success in managing large projects commercially.
• Financial modeling and analysis experience, with emphasis on high growth situations.

Key Account & Product Manager

Are you an electrical engineer with experience in technical product management and/or business development?

Our firm has been retained by a 30-year US business that produces critical electronic technology utilized by the semiconductor and automotive industries. Located in Rochester, NY, the company has enjoyed steady growth and is backed by a billion-dollar international organization.

The territory is global, with 70% of customers located in Asia. Travel is about 25%. Compensation ranges from $110-130k, not counting profit-sharing, 401K contribution, paid holidays, and very generous PTO and healthcare benefits.

What's great about this position?

• A strategic role with direct impact on product and business growth.

• High level of autonomy and ownership within a global environment.

• Collaboration with international teams across engineering, marketing, and sales.

• Opportunities for professional development and career growth.

In this role, you'll wear three "hats":

Key Account Management

• Serve as primary contact for key customers within the assigned product line.

• Build and maintain long-term customer relationships, ensuring high satisfaction and customer retention.

• Understand customer requirements, applications, and future needs; translate these into product and business opportunities.

• Coordinate internal teams (engineering, operations, quality, supply chain) to resolve customer issues and manage complex technical inquiries.

• Lead contract negotiations, pricing discussions, and commercial agreements.

Business Development & Market Analysis

• Identify new market opportunities, applications, and customer segments for the product line.

• Conduct market research and competitive analysis to assess trends, technological shifts, and market drivers.

• Develop business cases and contribute to strategic growth plans.

• Monitor sales performance, revenue growth, and margin development for the product line.

• Support regional and global sales teams with market insights and product expertise.

Product Management

• Define and execute the product line strategy in alignment with customer and market needs.

• Drive product roadmap activities in collaboration with R&D, engineering, and manufacturing.

• Support product lifecycle management: introduction, phase-out, and portfolio optimization.

• Develop customer-facing product materials such as brochures, presentations, and technical guides.

What are we looking for?

Education & Experience

• Bachelor’s or Master’s degree in Electrical Engineering, along with Master of Business Administration (MBA) is a plus.

• 5+ years of experience in product management, key account management, or business development—ideally in a technical/industrial environment.

• Proven track record in managing technical customers or product portfolios.

Skills & Competencies

• Strong technical understanding and ability to explain complex concepts to non-experts.

• Excellent communication and relationship-building skills.

• Analytical mindset with competence in market and competitive analysis.

• Commercial awareness and negotiation skills.

• Ability to work cross-functionally in international, matrix organizations.

• Strong organizational and project management capabilities.

• Solid writing skills for creating digital and marketing content.

• Business-fluent English; additional languages beneficial.

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

The Key Account Director (KAD) Sales - Oncology is responsible for the strategic engagement with Integrated Delivery Systems (IDNs), health systems, large group practices and high-volume HCPs to drive the launching, adoption and selling of the assigned portfolio of Celltrion USA, Inc. (“Company). This role is pivotal in executing market access strategies, fostering provider relationships, and ensuring successful product launches within the assigned territory. Other responsibility includes analysis of sales data to identify opportunities for business growth in assigned territory.

Territorial assignment is ORLANDO, FLORIDA.

KEY ROLES AND RESPONSIBILITIES

Strategic Planning and Execution- Deliverplans and achieve sales goals on budget.

• Develop and implement comprehensive business plans tailored to key accounts and align with national objectives/local market dynamics.
• Identify and prioritize opportunities within IDNs and large health systems to maximize biosimilar uptake.
• Identify opportunities and strategies to improve the positioning of Celltrion USA products at a local level.

Stakeholder Engagement

• Establish and maintain relationships with key decision-makers, including formulary committees, pharmacy directors and clinical leaders.
• Collaborate with cross-functional teams (e.g. Medical Affairs, Market Access, Marketing) to deliver cohesive value propositions.

Collaborate with Market Access & Contracting

• With Market Access, engage in negotiations and manage contracts within key accounts to ensure favorable terms that support adoption
• Monitor and address reimbursement challenges working closely with internal teams
• Engage HCPs in dialogue about approved indications, product efficacy/safety profiles, and treatment protocols to support on-label prescribing for appropriate patients.

Data Analysis and Reporting

• Analyze trends, competitive landscape and account performance
• Provide regular reports on key account metrics
• Collaborate with field salesforce as needed for pull-through

WORK EXPERIENCE

Minimum of 10 years of experience in Pharma-Commercial, pre-launch launch, and post-launch of products.

QUALIFICATIONS

• Extensive knowledge and experience in biologics, biosimilars, and the full life cycle of product launch and post-launch.
• Solid business acumen, including the ability to access and interpret company provided territory data to incorporate into call planning and execution.
• Both a team player and individual contributor.
• Demonstrated excellent interpersonal, written, verbal, and visual communication and presentation skills.
• Ability to handle multiple tasks and prioritize accordingly by directing the team effectively.
• Ability to travel 50% of the time

EDUCATION

Bachelor’s Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.

CORE COMPETENCIES

• Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
• Knowledge - understanding of product portfolio
• Collaboration - ability to communicate across functions and at all levels in the organization
• Compliance – understands industry regulations to maintain compliance
• Nimbleness – an ability to be adaptive and responsive to changing conditions in order to seize opportunities and overcome challenges.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-MDR-D

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services

What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU

About Us:

Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.

Security Advisory: Beware of Frauds

Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.

At Loloi, carrying the right amount of inventory—at the right time and at the right place—is critical to our success. As our Director of Planning for Key Accounts and Exclusive Products, you will help lead a team responsible for forecasting, planning, and managing the inventory of over 10,000 SKUs in multiple textile categories from around the world. Our ideal candidate has years of experience and expertise in leading planning and inventory management for a mid-sized and fast-growing company with multiple sales channels.

This role will partner with the VP of Planning and Inventory Management to maximize sales, profitability, and optimize inventory levels to support our multiple category channels. The successful candidate will partner with cross-functional teams to establish processes, systems, and collaborative relationships needed for the effective delivery, replenishment, sell-through, and mark downs of merchandise. This role will be responsible for developing and implementing the strategic merchandise business plan with the support of the Vice President of Planning and Inventory Management.

The Director of Planning will develop comprehensive merchandise strategy, budgeting and forecasting, derived from analysis of customer analytics, historical data and client demands to provide accurate financial inputs to the leaders of Loloi. Act as a change leader to support company initiatives, actively participate in strategic decision making, proactively challenge the status quo, present alternative approaches, and highlight potential issues. The ideal candidate will be an integral part of the Loloi Inventory Team.

Responsibilities

• Develop the overall financial plans, class plans, flow and bottoms-up assortment plan that execute the merchandise strategy while maintaining financial objective.
• Continuously improve related business tools, systems and methodologies to help deliver results in inventory management.
• Oversee the process and communication with vendors, suppliers, and factories to ensure on time PO commitments and delivery dates are met.
• In partnership with Finance develop a financial model for new product categories, including forecasting, budgeting and long-range planning.
• Partner with key stakeholders to build a collaborative planning process to increase visibility, drive performance, and achieve short and long-term company objectives.
• Manage inventory cash flow in partnership with finance and merchandising, accurately forecasting inventory needs that align with open-to-buy while optimizing cash out-flow by month.
• Collaborate with key business partners on ways to mitigate forecast risks and maximize sales opportunities.
• Responsible for continually improving forecast and inventory accuracy.
• Provide ad-hoc analysis and lead various other reporting projects including decision support, metrics and analytics.
• Manage building, leading and motivating a team and making recommendations on future team needs and structure.

Experience, Skills, & Ability Requirements

• 8+ years minimum of Planning experience
• Bachelor's degree in finance, Merchandising, Business Management,
• Preferably held a management position with a digitally native, high-growth, eCommerce-first retail brand.
• Experience in home furnishings preferred.
• Advanced Excel skills and the ability to adapt to new systems.
• Willing to roll up sleeves; no job is too small an attitude.

What We Offer

• Health, dental, and vision benefits
• Paid parental leave
• 401(k) with employer match
• A culture of meritocracy that fosters ongoing growth opportunities
• A stable, growing family-owned company that looks after its employees

Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $22/hour - $25/hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you