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Tarantino Properties is looking to add a Vice President, Commercial Property Management to join our growing company in Houston, Texas.
Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States.
At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do.
Tarantino Properties, Inc. has been recognized by the Institute of Real Estate Management (IREM®) as an ACCREDITED MANAGEMENT ORGANIZATION® (AMO®). As one of the elite group of nearly 540 firms that meet the stringent qualifications for accreditation, Tarantino Properties, Inc. has been nationally recognized by IREM as an outstanding real estate management organization for its commitment to integrity and professionalism in the real estate industry.
We pride ourselves on the long-term relationships we have developed with our clients as well as the stability of our staff. Over the years we, our people have gained detailed knowledge of the properties they oversee. This knowledge enables us to increase our effectiveness and deliver a high level of personalized service and responsiveness-yielding outstanding results for our owners and their properties.
Responsibilities
• Identifying new opportunities, building relationships, and driving portfolio growth
• Strategic planning, operational oversight, and financial management.
• Developing and implementing comprehensive strategies to enhance property value, including tenant satisfaction initiatives, cost-effective maintenance programs, and capital improvement projects.
• Overseeing daily operations of commercial properties to ensure efficient management and maintenance.
• Maximizing occupancy rates and rental income through property management strategies, policies, and procedures.
• Managing vendors and developing key performance indicators to ensure all properties are maintained in top condition.
• Employing contractors to repair and maintain the building, plumbing, electrical, HVAC, and operating equipment.
• Leasing vacant commercial space, preparing leases and abstracts, billing monthly rents, and inputting data into LoopNet.
• Performing a variety of maintenance and construction duties involving HVAC systems, plumbing, electrical, and structural building maintenance.
• Preparing financial reports, operations and capital budgets, quarterly re-forecasts, and reconciliations.
• Implementing a preventive and operational maintenance program geared to the specific needs of properties within the assigned portfolio.
• Preparing annual operating and capital budgets and year-end reconciliations, ensuring operational compliance with industry and corporate standards.
• Overseeing and maintaining all new lease and lease renewal practices.
• Collecting all accounts receivables.
• Fielding, tracking, and following up on building maintenance issues.
• Performing quarterly property inspections and making detailed quarterly reports.
• Setting up new lease files and administering move-in and move-out procedures, inspections, and reports.
• Tracking Certificates of Insurance for tenants and vendors.
• Establishing, adjusting, and maintaining lease activity on Project Summary Reports and Rent Roll Reports.
• Preparing and submitting annual operating expenses reports.
• Abstracting leases, amendments, and certificate of insurance forms.
• Supervising on-site management employees to ensure optimum performance.
Requirements
• Bachelor's degree in business administration, real estate, or a related field
• Texas Real Estate Sales Agent License Required
• 4+ years of experience in commercial property management
• Certifications such as Certified Property Manager (CPM) designation and Real Estate Management (IREM) certification are a plus.
• Proficient in Yardi
• Strong leadership, communication, and negotiation skills
• Financial management, strategic planning, and problem-solving skills
• A solid understanding of property management principles, real estate laws, and market trends is essential
Why People Love Working Here:
People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.
Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.
Our Perks & Benefits:
Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.
- COMPETITIVE PAY
- MEDICAL AND RX
- PAID TIME OFF
- RETIREMENT AND 401K
- SHORT-TERM DISABILITY
- LONG-TERM DISABILITY
- VOLUNTARY LIFE
- VISION
- DENTAL
- AFLAC
- EMPLOYEE APARTMENT DISCOUNT
What you’ll do:
This position supports the Property Manager in all aspects of property management. It serves as a liaison between our office and guests and residents regarding maintenance and other issues as needed. The role would work out of our seasonal campground, Drummer Boy, located in Gettysburg, PA. This would be a full-time, year-round role.
Your job will include:
- Respond to questions and complaints in a timely manner.
- Contact tenants to address any issues that require immediate attention.
- Schedule maintenance calls and generate work orders for the repair of buildings and grounds.
- Order inventory and obtain estimates for repairs.
- Process new applications for long-term residency, including background checks and file maintenance.
- You may assist the Activities team with hiring entertainment, purchasing supplies and managing ticket sales for events.
- Manage the petty cash account, accounts payable and receivable, credit card reconciliations, cash reconciliations and bank deposits.
- Manage calendars and perform general administrative tasks.
Skills & experience you need:
- Bachelor’s degree, or a combination of education and equivalent experience.
- 3+ years of experience in on-site property management.
- Solid experience in customer service and basic knowledge of building structures.
- Experience coordinating and scheduling appointments.
- Proficiency with Microsoft Office and other web-based applications, including email and financial systems.
- Experience performing administrative tasks and the ability to manage multiple projects simultaneously and prioritize based on guest needs.
- Meticulous attention to detail.
- Valid driver’s license, good driving record and current auto insurance.
Job Description
Invest Property Management is looking for someone amazing to live and work at Rush City Country Apartments!
Invest Property Management is based out of Saint Paul with properties throughout the metro, Menomonie, Rush City, and Wausau. We are a small team dedicated to property investment and customer experience.
If you have experience in Property Management, amazing! If you don't, we will train if you have what it takes and are up for a challenge.
tldr: You will be showing units, turning units, painting and performing light maintenance . You will be working within our software system to follow the processes and procedures we set out. Communication is key!
Summary:
On-site management 70 Apartments.
Expectations:
Self-directed and self-motivated. Prioritizes and sets deadlines. Assists others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative and a big picture focus.
Essential Duties and Responsibilities include the following.
Other duties and projects may be assigned.
Property Operations
* Personally inspect the property daily including the common areas such as parking lots, laundry, and grounds.
* Ensure that the property has sharp curb appeal and that all model and vacant units are market ready within the guidelines established by the head office.
* Process maintenance service requests for residents. Ability to perform light maintenance and turns is required.
* Prepare detailed and accurate property reports and submit all required reports, invoices, deposits, market surveys, etc., to corporate office by the expected deadline.
Leasing/Sales/Marketing Show and lease the properties.
* Answer phone calls; greet prospective residents, show apartments.
* Prepare market surveys of competitive properties in the area.
* Implement marketing and sales techniques that will achieve high occupancy and a favorable resident profile.
* Ensure all property signage and leasing materials are utilized effectively (may include brochures, balloons, banners, guest cards, newsletters, etc.).
Resident Relations Actively participate in maintaining good resident relations in the community. Ensure courteous and timely response to all resident requests and questions.
* Resolve complaints from residents.
* Take work orders from residents, assign to appropriate personnel or vendor and enter into management software.
* Serve as a direct contact for residents and vendors, and maintain good relationships with others in the industry.
Other Requirements:Some evenings, weekends, and holidays may be required.Equipment Issued:Expected to carry a company provided mobile phone.Company provided laptop and office.Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
Technical Skills
* Analytical - Synthesizes complex or diverse information, can organize and process diverse financial and accounting information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.
* Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
Communications Oral Communication - Speaks clearly and persuasively in positive or negative situations, gives full attention to what others are saying without interrupting, take time to understand what is being said, and effectively expresses ideas and opinions.
* Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet different audiences, presents numerical data effectively, able to read and interpret written information.
* Customer Service Orientation - When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, solicits customer feedback to improve service, follow through on requests for service and assistance, and meets commitments.
* Teamwork & Collaboration - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other departments to accomplish company goals.
Organizational Support Respect & Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, embraces differences and utilizes those differences to the company's benefit, builds a diverse workforce. Ethics & Integrity - Treats people with respect, keeps commitments, inspires the trust of others, works with honesty, integrity and ethically, upholds organizational values, maintains confidentiality.
* Professionalism - Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code requirements.
* Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities and effectively manages multiple projects simultaneously.
* Organizational Support - Completes tasks correctly and on time, supports organization's goals and values, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality outcomes.Personal Responsibility Responsibility
- Know and adhere to all federal, state, and/or local laws as well as company policies and procedures contained in the manuals, handbooks and training provided by IRET or as otherwise communicated (verbally or in writing) to employees. Resourcefulness - Understands how to get results, where to find answers to problems, consults a variety of resources in order to accomplish results, able to multi-task.
* Motivation & Enthusiasm - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, positively contribute to overall work environment.
* Adaptability - Adapts to changes in the work environment. Manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
* Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, asks for and offers help when needed.
* Dependability - Responds to management direction, takes responsibility for own actions, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
* Judgment - Exercises discretion and independent judgment, correctly interprets and follows company policies, informs appropriate people of decisions, makes timely decisions, takes independent action and calculated risks, looks for and takes advantage of opportunities.
* Self-Directedness - Ability to work independently, to discern what needs to be accomplished and take initiative to make it happen, able to self-direct activities in order to produce highest results.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Driving Requirements - require a Valid Driver's License. Physical Demands - While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with arms and hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
* Work Environment - While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.Knowledge/Skills/Abilities
* Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
* Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Computer Skills- To perform the job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. Understanding and ability to use Microsoft Office and web-based software in a professional manner is required.Employment offers are contingent upon successful completion of a background check.
Company Description
Investment isn't just about the property. We believe an investment in property is also an investment in people. You will see that in how we treat you, the residents, and ourselves.
Do we know how to manage investment properties? Of course we do! We have years of experience that started with three brothers that grew a small portfolio of troubled duplexes into hundreds of units of apartment buildings and commercial offices.
What we learned along the way is that it isn't just about cap rates and expense ratios; it is about people. Residents spend up to 50% of their income on where they live and Owners count on that income for the investment to have success.
At Invest Property Management we take both sides seriously. It is only by making sure everyone has the same goals, the same rules, and the same desired outcome that a true investment will function.
Company Description
Investment isn't just about the property. We believe an investment in property is also an investment in people. You will see that in how we treat you, the residents, and ourselves.\r
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Do we know how to manage investment properties? Of course we do! We have years of experience that started with three brothers that grew a small portfolio of troubled duplexes into hundreds of units of apartment buildings and commercial offices.\r
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What we learned along the way is that it isn't just about cap rates and expense ratios; it is about people. Residents spend up to 50% of their income on where they live and Owners count on that income for the investment to have success.\r
\r
At Invest Property Management we take both sides seriously. It is only by making sure everyone has the same goals, the same rules, and the same desired outcome that a true investment will function.
MD Squared Property Group is a leader in providing top tier property management services, specializing in managing both rental and condominium buildings throughout New York. We pride ourselves on our hands-on, responsive approach and our commitment to building strong relationships with clients and tenants. Many years of experience has shown us that we do more than manage properties; we manage communities — we treat the properties we manage as if they were our own. We are searching for an experienced property manager who can help them (and us) thrive.
Property Manager
The ideal candidate will be an experienced property manager who shares our values. This person will be assigned several properties, which will require time for site visits and meetings. In addition to managing the day-to-day operations of each property, the property manager will negotiate with vendors, work with the leasing department, oversee maintenance, and attend board meetings. If you thrive in fast pace environments, we want to talk to you.
Hiring for a rental portfolio.
Must have residential property management experience.
Objectives of this Role
- Forge relationships with property owners, boards of directors, contractors, and building occupants, executing proactive oversight, maintenance, and problem prevention
- Work with accounting, revenue control, leasing, and tax departments, and various other professionals in effectively resolving tenant issues, disputes, and contracts
- Understand and maintain building systems by contracting for repairs and service, in order to competently prepare specifications and competitively bid on large maintenance projects and service agreements; review alternation agreements
- Manage annual budgets, schedule expenses, initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data
- Provide timely and effective service and accessibility while complying with federal, state, and local regulations
Daily and Monthly Responsibilities
- Perform regular site visits, monitoring all on-going maintenance/construction projects performed by external contractors, including current required insurance certificates
- Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement
- Work cooperatively with vendors and contractors, with tenant coordination, to expedite the completion of work, and prepare the team to respond in emergency and crisis situations
- Manage and plan property operating budgets, controlling property income and expenses, and complete required reports including weekly, monthly, quarterly leasing, variance, and capital reporting
- On the condo/co-op side, attend board meetings and present routine reports, including activity reports, variance reports, property inspections, roof inspections, and lighting reports
Skills and Qualifications
- Knowledge of state and federal property regulations
- Stress-management, time-management, and problem-solving skills
- Thorough understanding of creating and maintaining budgets
- Ability to travel and work an unpredictable schedule
- Strong verbal and written communication skills
- Residential (rentals) experience is a must
Preferred Qualifications
- Bachelor’s degree preferred
- Proficient computer skills, including property management software
- Established relationships with contractors and service providers
- Negotiation and conflict-management skills
What we offer:
- Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff.
- As a full time team member you will have access to full comprehensive benefits, including but not limited to, health, dental, vision, life and disability plans.
- You will also be eligible for paid vacation, 11 paid federal holidays, sick pay, a retirement contribution with a company match and other employee related discounts for services.
Compensation range is based on relevant prior experience and complexity of portfolio.
Summary
We are seeking a dynamic, energetic, and passionate Residential Property Manager with a winning attitude and a team player mentality to join our ever growing team at Moss & Company. This role is essential to the property management operations and ensuring a high level of service for our residents and owners. The On-Site Property Manager, of the 100+ unit conventional residential apartment complex, will play a key role in leading a team and maintaining the highest quality of our property management processes.
Property Location:
- Los Angeles, CA 90027
Compensation Package:
- May include FULLY COMPED housing (Studio)
Responsibilities:
- Property Management - Lead the team in daily operations and administrative tasks
- Resident Relations - Respond to resident inquiries, manage escalated issues with professionalism and priority
- Move In/Out Coordination - Unit turns, Move-ins, Move-Outs, and Lease Renewals
- Financial Management - Collections, Delinquency Management, Legal Notices, Accounting Month End
- Maintenance Coordination - Facilitating timely maintenance requests and follow up on service completion to ensure resident satisfaction
- Leasing - With successful experience in Lease up properties (a must)
- Vendor Relations - Facilitate effective vendor communication, scheduling, and timely payment
- Communication - Manage office communications, including phone calls, emails, and tenant correspondence with urgency and integrity
- Fair Housing & Company Compliance - Ensure compliance with Fair Housing regulations and company policies
Requirements:
- Must have 2 yr of property manager experience within the lease up experience in residential multi-family housing property management industry.
- Excellent leadership and organizational skills
- A passionate and proactive team player who takes initiative
- Excellent customer service
- Excellent data entry skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Familiarity with property management software (Yardi preferred)
- Strong understanding of Fair Housing regulations and compliance requirements
Benefits:
- Accrued Time Off
- Paid Holidays (Observed)
- 401K Matching
- Medical
- Dental
- Vision
- Others
If you are passionate about property management and customer service, we invite you to apply for the On-Site Property Manager position at Moss & Company. Join us in making a difference in the lives of our residents in the southern California region!
Interested? Respond to this advertisement through the LinkedIn platform only, with your most recent resume. We will not contact you outside of LinkedIn.
We are an Equal Opportunity Employer
About Glazer Properties
Glazer Properties is a national real estate firm operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate industry for over 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in Manchester United Football Club, one of the most recognizable sports organizations in the world.
As a leader in commercial real estate ownership, acquisition, management, and leasing, we offer unique opportunities to work at the highest level of the industry. We believe in hiring people — not job titles — and strive to maintain a culture that supports both professional development and personal enjoyment.
If you’re eager to join a collaborative, nimble team with national reach, Glazer Properties is the place for you.
About the Role
We’re seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operational management of a portfolio of commercial real estate assets. This role works closely with tenants, senior management, and internal teams to ensure properties are operating efficiently and to the highest standards.
What You’ll Do
- Oversee Operations: Manage the day-to-day function of a portfolio of commercial real estate properties, including compliance of tenants and vendors
- Select Vendors: As needed, source and select vendors – negotiating agreements related to their services
- Monitor Execution: Oversee vendor performance and ensure compliance with service agreements
- Improve Efficiency: Identify and analyze opportunities to improve the effectiveness of our operational products or arrangements
- Develop Budgets: Participate in the development of annual operating budgets for a given portfolio of properties
- Collaborate Internally: Maintain frequent in-person interaction with senior management and multiple internal departments
- Prepare Reports: Complete department-specific reports as required
- Visit Sites: Travel periodically to the markets where properties are located for thorough property inspections and to oversee onsite projects as needed
- Support Leadership: Assist with special projects as requested by ownership or senior management
What We Look For
- Bachelor’s degree required
- Prior experience in commercial property management or a related real estate role preferred
- Strategic, big-picture thinker who remains highly detail-oriented in execution
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Self-motivated and able to work independently
- Ability to manage multiple tasks and deadlines simultaneously
- Willingness to take on additional responsibilities as needed
Compensation: $65,000-$80,000
- Excellent Medical and Dental Coverage Options
- Health Savings account
- 401(k) retirement plan
- Paid vacation and sick days
- Paid holidays
Project Manager (Operations)
Location: Waltham, MA.
Reports to: Director of Operations
Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.
We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.
The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders
You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.
Key Responsibilities
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
- Coordinate between property managers, accounting, maintenance, vendors, and leadership.
- Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
- Track KPIs and provide executive-level reporting.
- Lead optimization and maintain our property management and dashboards software.
- Analyze operational data to identify cost savings and performance improvements.
- Train staff in new systems and operational improvements.
Qualifications
Required
- 7-10 years of project management experience in investment, operational, real estate, government or related fields.
- Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
- Strong technical proficiency.
- Experience managing multi-site projects and vendor relationships.
- Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
- Excellent organizational and communication skills.
- Located in a short radius to Waltham, MA.
- Detail-oriented
- Data-driven decision maker
Compensation & Benefits
- Highly competitive salary
- Health, dental, vision insurance
- 401(k) with company match
- Professional development support
Why Join Us?
- Growing company with leadership visibility
- Direct impact on firm’s performance
- Collaborative, forward-thinking culture
- You understand that free time is overrated!
The Assistant Property Manager will be involved in vendor coordination, tenant relations and facilities inspections.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $72,080 - $129,740.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $72,080 - $129,740.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.