Structural Engineering Examples Jobs in Addison, TX
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Job Summary
The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.
This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.
Key Responsibilities
Tier 1 Intake, Case Management, and Customer Support
- Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
- Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
- Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
- Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
- Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)
HR Transactions and Data Quality
- Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
- Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
- Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
- Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps
Time, Pay, and Leave Support
- Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
- Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
- Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
- Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact
Policy, Risk, and Compliance Triage
- Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
- Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
- Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations
Knowledge, Digital Support, and Continuous Improvement
- Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
- Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
- Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
- Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation
Success Measures
- Service level attainment (response time, resolution time) and backlog management
- First contact resolution rate and appropriate escalation quality
- Case documentation quality and audit readiness
- Data accuracy and transaction quality
- Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
- Customer experience results and professionalism
Qualifications
- 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
- Experience working in a case management platform and HRIS, strong documentation discipline
- Working knowledge of HR policies and common employee lifecycle processes
- Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
- Strong customer service, judgment, and confidentiality
- Bilingual English and Spanish or French Canadian is a plus
Nice to Have
- UKG experience, especially timekeeping or scheduling
- Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
- Experience contributing to knowledge bases or self service portals
QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.
In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.
Responsibilities
- Manage a high-volume low complexity claims from beginning to end.
- Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
- Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
- Negotiate repairs and settlements with claimants.
- Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
- Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
- Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
- Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
- Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.
Qualifications we seek in you!
Minimum Qualifications
- Maintains adjuster licenses in all required states including New York or Hawaii.
- Relevant years of experience in Material Damage Liability Claims handling with multi-state
experience.
- College Diploma or commensurate work experience.
- Maintains an adjuster license(s) as required by state regulations.
- Experience handling fast track/low touch claims.
- Proficient in MS Office (Word, Excel, PowerPoint)
Preferred Qualifications/ Skills
- Bilingual
- Insurance Designation(s)
Why join Genpact?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Description
Build Your Book. Keep Your Commissions. Grow With a Proven Agency.
We are an established, growth-focused insurance agency operating since 2009, offering a full suite of Property & Casualty products. As we continue expanding, we are focused on growing our personal lines and contractor general liability divisions. Our agency provides strong carrier access, operational support, and a collaborative environment for producers who want to build and scale their book of business.
We are seeking experienced, licensed insurance sales agents who want more ownership, higher earning potential, and long-term renewal income.
If you're tired of capped commissions and want to control your income, this is your opportunity.
Compensation Structure
* 60-80% commission on new business (based on performance/volume)
* 50% commission on renewal business
* 1099 independent contractor structure
* Unlimited earning potential
This role is ideal for producers who want residual income and ownership over their production.
Work Structure
First 90 days: In-office (to integrate, train, and build momentum)
After 90 days: Remote opportunity based on performance Company Description
Since 2009, our agency has grown into a well-established insurance operation offering a full suite of Property & Casualty products. We provide access to multiple carriers and are actively expanding our personal lines and contractor general liability divisions to better serve a diverse client base.
We are a performance-driven organization that values ownership, accountability, and long-term client relationships. Our producers have the opportunity to build and grow their own book of business while being backed by an experienced team and established market presence.
Our culture is built around discipline, professionalism, and results — making us an ideal home for motivated insurance agents who want control over their income and long-term renewal growth.
Company Description
Since 2009, our agency has grown into a well-established insurance operation offering a full suite of Property & Casualty products. We provide access to multiple carriers and are actively expanding our personal lines and contractor general liability divisions to better serve a diverse client base.\r
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We are a performance-driven organization that values ownership, accountability, and long-term client relationships. Our producers have the opportunity to build and grow their own book of business while being backed by an experienced team and established market presence.\r
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Our culture is built around discipline, professionalism, and results — making us an ideal home for motivated insurance agents who want control over their income and long-term renewal growth.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.
What you'll do:
Independently applies actuarial methodologies to complete structured projects (e.g.)
Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).
Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques.
Proactively resolves technical issues and identifies appropriate issues for escalation.
Assists others with troubleshooting issues.
Creates instructions and training materials for actuarial tools and processes.
Mentors new team members.
Apply business acumen to provide actionable insights that help solve business problems.
Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related actuarial/business/analyticalexperience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
2 years of actuarial or analytical business experience.
3 Casualty Actuarial Society (CAS) exams.
Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.
Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.
What sets you apart:
Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).
Demonstrated experience with basic actuarial pricing methodologies.
Demonstrated experience aggregating and analyzing data to solve problems.
Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
P&C Personal Lines pricing experience.
Familiarity and experience with industry pricing software such as Earnix.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $77,120 - $138,810.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PDN-a14fadad-6f1f-4e94-8d94-d6158dd4ddbaJob Description
Job description:
Trowell & Turner is a family-owned shop operating in Dallas, Texas for 75+ years
We are seeking an Automotive Technician with extensive vehicle diagnostic and repair skills. In this role, you will diagnose a wide range of issues and make repairs to engines, suspensions, and electronic systems. Our customers drive many different kinds of cars and trucks, so you must be comfortable working on a variety of makes and models.
Requirements and Qualifications
* Auto technician or mechanic experience (5-5 years)
* Valid driver's license
* ASE certification is a plus
Job Type: Full-time
Benefits:
* Employee discount
* Health insurance
* Professional development assistance
Work Location: In person
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Must Have Skills: Expertise of ACF2 Security administration, commands, groups Expertise of ACF2 rules, UID strings, accounts, and resource classes Understanding of how ACF2 integrates with other subsystems (e.g., CICS, DB2, IMS) Understanding of how ACF2 integrates with external systems (e.g., OIM – Oracle Identity Manager) Education: Bachelors required.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
Impact you will make
We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.
The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.
Responsibilities:
- Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
- Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
- Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
- Translate customer and market needs into business cases, value propositions, and prioritization frameworks
- Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
- Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
- Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
- Maintain subject matter expertise in revenue management and revenue recovery workflows
Qualifications:
- 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
- Proven ability to manage and mentor Product Owners or similar roles
- Strong collaboration and communication skills, with experience leading through influence across departments
- Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
- Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
- Strategic thinker with strong execution skills and attention to measurable outcomes
What we would like to see
- Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
- Experience in a customer-facing role
- SQL and database knowledge a plus
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Hybrid - 3x onsite a week
What we’re looking for:
We are seeking a skilled and proactive Application Security Analyst to integrate security practices into our DevOps processes. The ideal candidate will work closely with development and operations team to ensure secure software delivery pipelines, automate security controls, and foster a culture of shift left in the organization.
What you’ll be doing:
- Design, implement, and maintain secure CI/CD pipelines.
- Integrate security tools (SAST, DAST, SCA, etc.) into development workflows.
- Collaborate with development and operations teams to remediate vulnerabilities.
- Automate security testing and compliance checks.
- Monitor and respond to security incidents in cloud and container environments.
- Develop and enforce security policies, standards, and procedures.
- Stay current with emerging security threats and DevSecOps best practices.
Requirements:
Qualifications/ What you bring (Must Haves):
Highlight Top 3-5 skills:
- Bachelor’s degree in Computer Science, Cybersecurity, or related field.
- 3+ years of experience in DevOps, Security Engineering, or related roles. 2-3 years of security experience. Overall, 6 years
- Strong understanding of CI/CD tools (e.g., Jenkins, Harness).
- Development knowledge on Java, Python, .Net, etc
- Experience with security tools (e.g., Veracode, GHAS, Orca).
- Proficiency in scripting languages (e.g., Python, Bash).
- Familiarity with containerization and orchestration (Docker, Kubernetes).
- Knowledge of cloud platforms (AWS, Azure, GCP) and their security features.
- Understanding of secure coding practices and application security principles.
- Knowledge of Infrastructure as Code (Terraform, Ansible).
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Emmadi Srikanth
Email:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:
Job Description
Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.
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Essential Functions:
- Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
- Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
- Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
- Designs and supports proof of concepts to demonstrate proposed technical solutions.
- Designs, develops and supports business requirements by leveraging SAP solutions.
- Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
- Completes assigned deliverables:
- Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
- Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
- Responsible for supporting functional and technical leads in workshops.
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Required Qualifications:
- Bachelor’s degree in Information Systems, Business, or other related field.
- Certification in at least one SAP HCM or SuccessFactors module.
- Minimum of 5 years with system implementations, solutions architecture, or similar role.
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Knowledge, Skills, and Abilities (KSAs):
- Expert in implementation of SuccessFactors modules.
- Expert with SAP Integration.
- Demonstrates expertise in Human Resources industry best practices.
- Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
- Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
- Ability to work remotely with minimal supervision.
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Mandatory Skills: SAP SF Solution Architecture .
Experience: >10 YEARS .
The expected compensation for this role ranges from $100,000 to $185,000 .
IDR is seeking a Program Manager to join one of our top clients for an opportunity in Dallas, TX. This role involves overseeing complex program delivery initiatives within a technology-driven organization focused on modernizing property engagement platforms across global locations. The organization is looking for a proactive leader to coordinate cross-functional teams, ensure delivery governance, and drive process improvements.
Position Overview for the Program Manager:
- Manage and maintain program roadmaps, Gantt charts, and milestone plans for release timelines
- Drive scope readiness, triage scope changes, and enforce scope freeze discipline
- Own Jira configuration, dashboards, KPI reporting, and root cause analysis for delivery performance
- Establish and uphold governance standards, conduct pre-delivery ceremonies, and maintain process documentation
- Collaborate closely with product, engineering, QA, and external vendors to align priorities and dependencies
Requirements for the Program Manager:
- 7+ years of experience in Program or Portfolio Management, PMO, or Business Analyst roles within large-scale programs
- Advanced Jira skills including dashboards, filters, and cross-project reporting
- Strong presentation and storytelling skills with the ability to turn data into insights for leadership
- Demonstrated experience with SDLC, Agile/Scrum, and SAFe in multi-team environments
- Proven ability in RCA, mitigation planning, process documentation, and scope management
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.