Stellar Jobs in Usa

317 positions found — Page 8

Sales Fulfillment Specialist
✦ New
Salary not disclosed
Madison, WI 1 day ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

An exciting opportunity is available for a Software Order Fulfillment and Customer Service Specialist to join the Singlewire team. This position will be part of Singlewire's sales operations team. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!

What You'll Do



The Order Fulfillment & Customer Service Specialist is responsible for processing and fulfilling all sales orders while providing the highest level of customer service and sales support to our customers and partners. Our ideal candidate will exhibit people skills and extreme attention to detail, is a team player and a problem solver with critical thinking skills.



Your responsibilities may include:




  • Responsible for processing orders. With attention to detail, a sense of urgency, and critical thinking to fulfill the complex orders we receive into our system.
  • Work with Sales or others to obtain necessary documentation required for each order.
  • Review contracts, verify data and order paperwork for completeness and accuracy.
  • Communicate with our customers and partners and assist in the support requests related to licensing upgrades, reallocations, and provisioning.
  • Maintain/Update customer information and files as needed. (Addresses, Tax Documents, etc.)
  • This individual will be trained on multiple responsibilities. As our business needs change, they will be flexible, shifting their time between job responsibilities/functions.


No travel is expected for this role.



The Person We're Looking For

Required Qualifications:




  • Associate degree or other equivalent experience in areas relating to order fulfillment, customer service or data entry required
  • 2+ years of customer service experience
  • Experience with computer programs including MS Office


Preferred Qualifications:




  • Experience with Salesforce or other CRMs
  • Extreme attention to detail. Excellent research and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Disciplined, self-motivated, organized, and reliable.
  • Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with customers as well as peers at all levels.
  • Ability to prioritize tasks, think on your feet and be able to work around uses that may arise, to effectively optimize productivity.
  • Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
  • Excellent math ability, with good analytical skills.
  • Stellar work ethic and attitude.


Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.



Equal Opportunity Employer

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.



Not Specified
2+ Yrs Exp. OTR CDL-A Drivers - Earn $78,000-$109,200/Year + Benefits
✦ New
Salary not disclosed
Greenwood, IN 1 day ago
APL Cargo is Now Hiring Reefer OTR CDL-A Drivers!Top-Paying Reefer OTR Positions Now Available at APL CargoAverage 2,500 - 3,500 Weekly Miles - Home Every Two Weeks


Pay & Benefits
  • Start at 62 CPM - earn $78,000 - $109,200 per year
    • Up to 2 CPM performance bump after 90 days
    • Up to 2 CPM increase at 1-year milestone
    • 1 CPM annual increase
  • 1099 drivers earn 68 CPM
  • Home every two weeks
  • Average 2,500 - 3,500 weekly miles
  • Comprehensive health coverage after 90 days
  • Breakdown, detention, & layover pay


About APL Cargo

APL Cargo could not produce the best results for our customers without hiring the best drivers. As a fast-growing industry leader in the trucking and transport arena, we are looking to magnify our team of leading transportation experts. We are seeking Class A OTR and regional drivers who will represent APL Cargo proudly while upholding our stellar reputation.


Being owned and operated by former drivers, we have what it takes to deliver the best service and treat our drivers fairly and with respect. APL Cargo is a family, and is family-owned for a reason. We are a team that delivers. Join the professionals who are building their future with APL Cargo.


Start Earning Real Money with Guaranteed Miles - Apply Now!


Additional Benefits
  • Drop and hook loads
  • Clean DOT inspection & on-time delivery bonuses
  • 7 MPG fuel efficiency bonus
  • Safety excellence program
  • 24/7 Driver support team
  • Late-model reefer fleet
  • Opportunities for leadership roles
  • Clear path to higher-paying routes & regular performance reviews with actual pay increases
  • Driver recognition program
  • Operating nationwide


Requirements
  • Valid Class A CDL
  • 2 years of experience


Join APL Cargo & Get What You Deserve - Apply Now!
Not Specified
OTR CDL-A Reefer Driver - Start at 62 CPM + Comprehensive Benefits
✦ New
🏢 APL Cargo, Inc.
Salary not disclosed
Columbus, OH 1 day ago
APL Cargo is Now Hiring OTR CDL-A Reefer Truck DriversStart at 62 CPM - Comprehensive Health CoverageHome Every Two Weeks


Why APL Cargo:

Being owned and operated by former drivers, we have what it takes to deliver the best service and treat our drivers fairly and with respect. APL Cargo is a family, and is family-owned for a reason. We are a team that delivers. Join the professionals who are building their future with APL Cargo.


Top Pay & Benefits:
  • Start at 62 CPM - earn $78,000 - $109,200 per year
    • Up to 2 CPM performance bump after 90 days
    • Up to 2 CPM increase at 1-year milestone
    • 1 CPM annual increase
  • 1099 drivers earn 68 CPM
  • Home every two weeks
  • Average 2,500 - 3,500 weekly miles
  • Comprehensive health coverage after 90 days


Start Earning Real Money with Guaranteed Miles - Apply Now!


Additional Benefits:
  • Breakdown, detention, & layover pay
  • Drop and hook loads
  • Automatic pay increases
  • Clean DOT inspection & on-time delivery bonuses
  • 7 MPG fuel efficiency bonus
  • Safety excellence program
  • 24/7 Driver support team
  • Late-model reefer fleet
  • Opportunities for leadership roles
  • Clear path to higher-paying routes & regular performance reviews with actual pay increases
  • Driver recognition program that values your expertise
  • Pet-friendly policy
  • Operating nationwide


About APL Cargo:

APL Cargo could not produce the best results for our customers without hiring the best drivers. As a fast-growing industry leader in the trucking and transport arena, we are looking to magnify our team of leading transportation experts. We are seeking Class A OTR and regional drivers who will represent APL Cargo proudly while upholding our stellar reputation.


Requirements:
  • Valid Class A CDL
  • 2 years of experience


Build Your Future Driving with APL Cargo - Apply Now!
Not Specified
OTR CDL-A Drivers - Earn $78,000-$109,200/Year + Great Benefits
✦ New
🏢 APL Cargo, Inc.
Salary not disclosed
Hattiesburg, MS 1 day ago
APL Cargo is Now Hiring Reefer OTR CDL-A Drivers!Top-Paying Reefer OTR Positions Now Available at APL CargoAverage 2,500 - 3,500 Weekly Miles - Home Every Two Weeks


(Must have a valid CDL-A license and 2 years of experience.)


Pay & Benefits
  • Start at 62 CPM - earn $78,000 - $109,200 per year
    • Up to 2 CPM performance bump after 90 days
    • Up to 2 CPM increase at 1-year milestone
    • 1 CPM annual increase
  • 1099 drivers earn 70 CPM
  • Home every two weeks
  • Average 2,500 - 3,500 weekly miles
  • Comprehensive health coverage after 90 days
  • Breakdown, detention, & layover pay


About APL Cargo

APL Cargo could not produce the best results for our customers without hiring the best drivers. As a fast-growing industry leader in the trucking and transport arena, we are looking to magnify our team of leading transportation experts. We are seeking Class A OTR and regional drivers who will represent APL Cargo proudly while upholding our stellar reputation.


Being owned and operated by former drivers, we have what it takes to deliver the best service and treat our drivers fairly and with respect. APL Cargo is a family, and is family-owned for a reason. We are a team that delivers. Join the professionals who are building their future with APL Cargo.


Start Earning Real Money with Guaranteed Miles - Apply Now!


Additional Benefits
  • Drop and hook loads
  • Clean DOT inspection & on-time delivery bonuses
  • 7 MPG fuel efficiency bonus
  • Safety excellence program
  • 24/7 Driver support team
  • Late-model reefer fleet
  • Opportunities for leadership roles
  • Clear path to higher-paying routes & regular performance reviews with actual pay increases
  • Driver recognition program
  • Operating nationwide


Requirements
  • Valid Class A CDL
  • 2 years of experience


Join APL Cargo & Get What You Deserve - Apply Now!
Not Specified
Leasing ConsultantUniversity House Midtown, Atlanta, Georgia, United States
✦ New
Salary not disclosed
Atlanta, GA 1 day ago
Leasing Consultant

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

  • FLSA Status Non-Exempt
  • Discretionary annual bonus
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Matching
  • Paid Maternal Leave
  • Parental Leave
  • Learning reimbursement opportunities

Your Responsibilities

  • Customer Experience & Sales
  • Prioritize interactions and communication with customers. Provide community and amenity tours.
  • Provide feedback on sales barriers and customer objections to management team.
  • Execute sales and engagement initiatives as outlined by management.
  • Provide recommendations on local marketing opportunities and messaging.
  • Assist with social media and communication on various platforms to engage customers.
  • Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
  • Always represent the community positively and professionally, both in and out of the office.
  • Property Administration
  • Demonstrate proficiency with general community, market and policy knowledge.
  • Log, file and retrieve customer packages.
  • Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
  • Schedule and follow up on maintenance requests to aid in timely resolutions.
  • Maintain office organization and cleanliness.
  • Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

  • Customer-centric mindset
  • Agility & flexibility with a frequently changing environment
  • Great communication & interpersonal skills with a diverse population
  • Reliability & self-discipline
  • Availability to work during summer, holidays, and Turn periods

Operational Details

  • Job location is at the assigned property.
  • Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Not Specified
Customer Engagement Specialist (San Francisco)
✦ New
Salary not disclosed
San francisco, CA 1 day ago
Customer Support Specialist

San Francisco, CA

You love to tackle problems and build solutions. When intrigued by an idea, you focus your energy and dedicate your mind to learn everything you can about it, quickly! Then, you figure out how to apply what you've learned to the issue at hand and propel it forward. Facing big challenges head on inspires you. You chart the process and you own the outcome. You love helping people. You enjoy sharing knowledge and get energized by smart people navigating complicated problems together. Reaching milestones motivates you. You're an early riser. And, you're ready for your next adventure.

We are on a simple, yet daring mission: revolutionize the modern procurement software industry, and, dare we say make it delightful. Delightful procurement.

Founded in 2022, Levelpath is a mobile-first platform that's powered by AI. We believe in software that's thoughtfully engineered to solve problems and drive progress. The opportunity is huge, as the procurement market today is $11.5 billion and it's growing quickly. Our founding team has a track record of building successful companies, and we're backed by visionary Silicon Valley venture capital firms. We're focused on delivering delightful user experiences to all stakeholders. Our vision is to future-proof our customers' procurement function, and make enterprises of any size faster, safer, and more transparent.

Pathfinders Wanted - Join Us!

We're looking for a Customer Support Specialist to join our team. Reporting into Product, you will not only get a front row seat to what it takes to scale a successful product from the early days, but you will play a critical role in developing strong relationships with our customers and users, and advocating on their behalf to continuously improve our platform.

We are building a world class support team obsessed with helping our customers, and focused on getting them back on the right path when challenges arise. This is a rewarding opportunity to drive meaningful impact and build from the ground up alongside a leadership team passionate about making a difference in the procurement world.

This position is located in downtown San Francisco, in-office, conveniently adjacent to public transit. While a startup, we offer most standard benefits you'd expect from a mature organization - even transportation and 401k! You'll be a part of a spirited international team, in an agile environment with short decision paths and quick delivery. You may leverage any devices and tools that allow you to do your best work.

What You Will Do
  • Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs.
  • Be the first touch point for users encountering difficulties with the product and a reliable resource to resolve their questions and issues
  • Learn the intricacies of a cutting edge enterprise product and be a Levelpath product expert for our customer base to drive product adoption and satisfaction
  • Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base
  • Build best practice guides and playbooks to ensure our customers and their users are set up for success
  • Act as a trusted advisor & support customer health by understanding their users' friction points when using Levelpath
  • You will have a seat at the table and partner with our executive team - helping to build, optimize, and scale our processes, assets, & systems (Zendesk & Salesforce)
What You Bring to the Table
  • Empathy, patience, and a sense of urgency when supporting customers
  • 4-6 years of experience in a customer-facing/customer-management role
  • B2B SaaS experience in a fast-paced environment
  • BA or BS
  • Demonstrated experience problem-solving with attention to detail
  • Stellar organizational skills and experience improving processes
  • Strong written and verbal communication skills
  • Adaptability and ability to flourish in a fast-paced environment
  • Comfort in managing multiple workstreams
  • Ability to communicate with stakeholders across product and engineering
  • Effective collaboration and self-starter mindset
  • Availability for some travel - when the time comes to visit your customers!
Benefits
  • 100% Medical, dental, and vision insurance
  • Flexible PTO, Parental Leave, Sick Leave
  • Competitive compensation and equity package
  • 401k
  • Commuter benefits
  • In-office snacks and Friday team lunches
  • Team-driven happy hours and celebrations

The estimated annual cash salary for this role is $62,000- $120,000. Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.

Not Specified
OTR CDL-A Reefer Driver - Earn $78,000-$109,200/Year + Benefits
✦ New
🏢 APL Cargo, Inc.
Salary not disclosed
Austin, TX 1 day ago
APL Cargo is Now Hiring OTR CDL-A Reefer Truck DriversStart at 62 CPM - Comprehensive Health CoverageHome Every Two Weeks


(Must have a valid CDL-A license and 2 years of experience.)


Why APL Cargo:

Being owned and operated by former drivers, we have what it takes to deliver the best service and treat our drivers fairly and with respect. APL Cargo is a family, and is family-owned for a reason. We are a team that delivers. Join the professionals who are building their future with APL Cargo.


Top Pay & Benefits:
  • Start at 62 CPM - earn $78,000 - $109,200 per year
    • Up to 2 CPM performance bump after 90 days
    • Up to 2 CPM increase at 1-year milestone
    • 1 CPM annual increase
  • 1099 drivers earn 70 CPM
  • Home every two weeks
  • Average 2,500 - 3,500 weekly miles
  • Comprehensive health coverage after 90 days


Start Earning Real Money with Guaranteed Miles - Apply Now!


Additional Benefits:
  • Breakdown, detention, & layover pay
  • Drop and hook loads
  • Automatic pay increases
  • Clean DOT inspection & on-time delivery bonuses
  • 7 MPG fuel efficiency bonus
  • Safety excellence program
  • 24/7 Driver support team
  • Late-model reefer fleet
  • Opportunities for leadership roles
  • Clear path to higher-paying routes & regular performance reviews with actual pay increases
  • Driver recognition program that values your expertise
  • Pet-friendly policy
  • Operating nationwide


About APL Cargo:

APL Cargo could not produce the best results for our customers without hiring the best drivers. As a fast-growing industry leader in the trucking and transport arena, we are looking to magnify our team of leading transportation experts. We are seeking Class A OTR and regional drivers who will represent APL Cargo proudly while upholding our stellar reputation.


Requirements:
  • Valid Class A CDL
  • 2 years of experience


Build Your Future Driving with APL Cargo - Apply Now!
Not Specified
CNC Apprenticeship Program (August 2026)
✦ New
Salary not disclosed
Elgin, IL 1 day ago
CNC Apprenticeship Program (August 2026)
Position type: Apprenticeship
Type of contract: Permanent
HARTING stands for strong connections - across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you'll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here's to your unique future with us: Yours!
Are you mechanically inclined and ready to kickstart a rewarding career in manufacturing? HARTING aims to foster the skills of students in the Elgin community who have an interest or passion in Manufacturing! As an apprentice, you will gain the skills, knowledge, and hands-on experience to set yourself up for long-term success!
As our team continues to grow, we are seeking individuals who would like to pursue becoming a CNC Technician. The HARTING team boasts best in class CNC technology and processes, so we are excited to teach you.
What is an Apprenticeship?
Apprenticeships combine paid on-the-job training with classroom instruction to prepare you for a for highly skilled career. This will train you to become a certified Robotics Technician or Injection Molding Technician!
In partnership with the ICATT Apprenticeship program, HARTING aims to foster the skills of students in the Elgin community who have an interest or passion in Manufacturing!
In partnership with Elgin Community College, you will attend courses to learn theoretical concepts. Then, you will apply those skills on-the-job with HARTING!
What are the Benefits?
Gain skills for an in-demand profession
Earn a competitive wage while on-the-job and in school
Company Benefits (medical, dental, vision insurance, 401K, fitness reimbursement, etc.)
Earn a free associates degree (includes company paid tuition, fees, & books)
Receive an industry-aligned education combined with hands-on training
Opportunity for career advancement with the company
How does it work?
In joining HARTING's Apprenticeship Program, you become an employee of HARTING. This program has a 3-year commitment, which includes 2 days in school, 3 days with the company. After successful completion of the program, you are eligible for a 2-year employment guarantee.
Work Location: HARTING Americas Headquarters in Elgin, IL
School Location: Elgin Community College
Program Start: August 2026
Applications will be accepted on a rolling basis until positions are filled.
Benefits: Competitive compensation (US), Continuing Education Tuition Reimbursement (US), Give back (US), Have fun (US), Lead a Healthy Life (US), Onsite Caf (US), Take time off (US)
Information at a Glance
Recruiter Photo:
Contact person:
Company Code: HARTING Manufacturing Inc.
Recruiter phone:
LinkedIn URL Recruiter:
Job Location (Short): Elgin, Illinois, United States
Region:
Position Area: Production Engineers / Technicians
internship
Seasonal Associate - Famous Footwear
✦ New
🏢 Caleres
Salary not disclosed
Wilmington, DE 1 day ago
Famous Footwear Seasonal Associate

As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, \"I'll take it\" and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.

What You'll Be Doing
  • Ace Retail Operations: You'll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you'll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.
  • Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You'll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.
  • Elevate to Your Goal-Crushing Era: You'll bring your best to each day; take accountability for your effort and its impact on Famous Footwear's overall performance. You'll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a 'goal-getter', you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.
  • Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you'll be open to and seek feedback to improve your skillset and further your professional development!
  • Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you're the type of person to uplift and support others. To help others be their best, you'll help your teammates be their best selves by assisting with training and development when needed.
  • Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you're a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fitand that Famous Feeling.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.

Perks You'll Enjoy!
  • Our Shoe Discounts. No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
  • Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
  • Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
Preferred Qualifications & Education
  • High School Diploma/GED
  • Able to build constructive and effective relationships within store
  • Demonstrates an ability to communicate positively with store associates at all levels
  • Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
  • Working knowledge of general retail practices and procedures
  • Ability to work effectively within a team
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
Physical Requirements and/or Environment
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Ability to be mobile on the sales floor for extended periods of time
seasonal
Front Desk Associate
✦ New
Salary not disclosed
Worcester, MA 1 day ago
Part Time Front Desk Associate

Are you someone who loves connecting with people, thrives in a beautiful environment, and has a passion for aesthetics? We are looking for a part time front desk associate to join the team at Fechner Plastic Surgery in Worcester. Dr. Frank Fechner is a leading specialist in facial plastic surgery and has garnered a stellar reputation in his field.

Duties/Responsibilities:

We are looking for an experienced, high-energy, patient focused individual that provides a truly unique and exceptional patient experience. As the first person our patients interact with either on the phone or in person, your energy and presence will be warm and welcoming. This person must have experience in high-end customer/patient service, possess strong communication skills, thrive when handling multiple tasks, and be willing to learn. Our office operates in a service oriented atmosphere where the entire team is dedicated to working together in the common goal of patient satisfaction. To excel in this role you will be attentive, patient, have emotional intelligence, attention to detail, and look at every interaction with the team and patients as an opportunity to make someone's day a little bit better.

Responsibilities:

  • Receive incoming phone calls and triage calls to the appropriate team members.
  • Scheduling existing patient appointments.
  • Become an expert in our practice software for incoming communications and scheduling appointments.
  • Greet patients for their in-person appointments, check-in/check-out.
  • Complete super-bills for non-surgical services rendered, explain fees and take payments for service as well as assist in end-of-day payment reconciliations.
  • Schedule follow-up appointments and provide reminders through email, text, or call.
  • Ensure our waiting room is tidy, welcoming and comfortable for our patients.
  • Provide and explain any special instructions to patients upon leaving their appointments.
  • Assist in general office duties and other duties as required.
Qualifications

Required:

  • High school diploma or GED at minimum; college degree encouraged
  • Excellent communication skills
  • Exceptional customer service skills
  • Some office and/or retail experience

Preferred:

  • Clinical knowledge of aesthetic and/or medical terminology
  • Basic computer systems such as Microsoft and Google suites, as well as software programs for scheduling and organizing documents
Not Specified
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