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Job Title: Senior Technical Account Manager
Location: San Francisco Bay Area, California
Duration: Direct Hire
Salary: $170K Base Plus 40% Bonus Plus Excellent Benefits
Job Summary
We are seeking a seasoned Senior Account Manager with a strong track record in technical sales to join our dynamic team in Silicon Valley. The ideal candidate has strong industry knowledge, a consultative sales approach, and the ability to manage complex customer relationships in a fast-paced, innovation-driven environment.
This position will have a strong focus on emerging markets including AI infrastructure, Data Centers, power electronics, semiconductors, advanced electrical materials, and EV. The Senior Account Manager responsibilities include pipeline development, business planning, product marketing strategy, portfolio management, and production forecasting.
Knowledge, Skills & Abilities (KSAs)
- Ability to understand and use product management tools (ROI calculations, lifecycle management, forecasting)
- Ability to communicate effectively, orally and in writing; strong cross-cultural communication skills
- Strong people skills and the ability to influence cross-functional teams
- Knowledge of business and product development principles, including engineering, operations, QA, sales, and CS
- Technical familiarity with electrical materials, magnetic materials, power electronics, thermal technologies, semiconductor-adjacent components, and/or Data Center systems supporting AI hardware
- Ability to understand customer technical requirements and translate them into product specifications and business strategies
Essential Job Functions
- Develop and execute strategic account plans to drive revenue growth across key enterprise and mid-market clients
- Manage the entire sales cycle from qualification through contract negotiation and closing
- Build trusted relationships with clients, acting as a technical and business advisor
- Collaborate with cross-functional teams—including engineering, marketing, and product management—to deliver tailored solutions
- Analyze market trends, competitor activities, and customer needs to identify new opportunities
- Provide accurate forecasts and maintain CRM data integrity
- Represent the organization at industry events, trade shows, and client meetings
- Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges
- Assist with customer issue escalation and resolution
- Coordinate with R&D and engineering on technical requirements related to thermal management, magnetic materials, electrical materials, semiconductors, and power electronics
- Serve as liaison between customer and vendors/suppliers/factories throughout product lifecycle for issues related to pricing, quality, design, costs, and delivery
Qualifications
- Bachelor’s degree in Engineering, Business, or a related field (Master’s preferred)
- 5–10+ years of experience in technical or enterprise sales, preferably in hardware
- Proven success managing large, complex accounts and multimillion-dollar deals
- Strong communication, negotiation, and relationship management skills
- Technical aptitude with the ability to translate complex solutions into clear business value
- Ability to work well in a cross-cultural environment
Here at St. Peter’s, we care for more people in more places. If you have healthcare experience, are an experienced Endo Tech and looking for an exciting opportunity to work in an Advanced Endoscopy unit, this could be your opportunity.
Position Highlights:
- Recognized leader: Magnet Hospital in the Capital Region
- Opportunity to work with world class physicians performing Advanced Endoscopy
- Quality of Life: Where career opportunities and quality of life converge
- Advancement: Strong orientation program, generous tuition allowance and career development
What you will do:
- Sr. Endo Tech assists with patient care under the direction of the Endoscopy Nurse and endoscopy physician to diagnose and treat a multitude of gastrointestinal disorders. You will be part of a team of healthcare providers completing the medical plan of care for these individuals. They also collaborate with The Leadership team supervising the orientation of Endoscopy Technicians.
What you will need:
- High School Diploma or GED AND Minimum of 9 College credits
- OR High School Diploma or GED
Minimum of 2years experience as an Endoscopy Tech
Previous 1yr experience managing a group
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Under the direction of the Engineering Manager, the Design Engineer is responsible for the support of new and existing products. This support may include, but is not limited to, product development, prototype generation, laboratory testing and problem solving, from concept to production.
ESSENTIAL DUTIES AND RESPONSIBILITIES
All employees work to satisfy the customer. Each department has expected core responsibilities, but these responsibilities do not define us. Rather, they simply provide a starting point where we work to satisfy the customer, and continuously improve ourselves, others, and the organization.
· Responsible for understanding the customer’s technical scope of work and delivering designs that meet or exceed expectations.
· Analyzes engineering sketches, specifications, data, drawings and models to determine design factors as well as tolerancing.
· Uses computer aided design tools for two- and three-dimensional magnetic analysis, computation fluid analysis, structural finite element analysis to develop and optimize designs.
· Designs for manufacturability
· Uses lab equipment such as force testers, multimeters, flow meters and environmental chambers to ensure products exceed customer requirements.
· Uses hand tool, soldering tools, and presses to build prototypes and customer evaluations
· Participates and/or leads design reviews and records meeting notes and lessons learned.
· Evaluates and approve design changes, specifications, and drawing releases to ensure compliance with both internal and external specifications and standards.
· Controls drawings, models, and other applicable documents.
· Shall utilize and improve engineering tools with the goal of creating and following consistent processes that ends with a predictable result. Examples of tools include Phase-Gate, FMEA, Control Plans, Engineering Change process, Tolerance Stack-up Calculations, Force Balances, Design for Manufacturing tools, Design Verification Plans, Process Validation, Capability Studies, Measurement System Evaluations, Quality Management and Production Part Approval Processes.
· Support sales staff by providing technical data to present to customers.
· Interface with other departments within and external customers and suppliers.
· Follows policies and procedures according to Quality Management System.
· All other duties as assigned.
Design Engineer
Behavioral
· Must have the potential to advance to Sr Design Engineer
· Proactive on tasks (Completes in a timely manner, uses tools to track task)
· Responsible (demonstrate that others can trust you)
· Demonstrates that he or she can be part of a solution (both technical and behavioral)
· Good verbal and written skills, in both a technical and non-technical environment
Demonstrated Competence:
· Good mechanical aptitude, and working knowledge of different materials (metals, plastics, etc.), coatings/finishes, and hardware.
· Good working knowledge of different manufacturing processes; CNC, injection molding, welding, turning, milling, etc.
· Good working knowledge of spring design
· Ability to support customer meetings and work directly with customers on design-related tasks.
· Ability to work with suppliers as it relates to prototype builds and associated changes and corrections.
· Able to design product(s) with input from others on lessons learned and best practices.
· Tends to work on projects, and not programs involving multiple designs and products.
· Participates in Root Cause analysis, DFMEAs, PFMEAs, Control Plans, Corrective Actions and other Quality activities.
· Understands the Cost of Goods (COGS) and how design impacts the material and manufacturing costs.
· Identifies design constraints and works with internal and external resources to resolve the constraints.
· Understands and utilizes all applicable processes and procedures.
Education and/or Experience:
· Bachelor's Degree (BS) from an accredited college or university in an Engineering related field or acceptable type and amount of work experience in a design role.
· 1-year design experience.
· Basic working knowledge of Microsoft Suite of products with a strong working knowledge of Excel.
· Demonstrated knowledge of SolidWorks or other 3D Modeling software.
· Experience with DFMEA, PFMEA, DOE, and other AIAG procedures preferred.
· Experience with magnetic analyses, computation fluid dynamics and finite element analysis preferred.
$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
* Position: Senior Coding Educator
* Location: Skokie, IL
* Full Time
* Hours: Monday-Friday, 8:00am-4:30pm
A Brief Overview:
The purpose of this job is to educate physicians, other qualified billing providers, and ancillary staff on their documentation for all specialties and review providers progress notes, as needed, to ensure coding/billing compliance in accordance with coding rules, third party payor guidelines, governmental regulations, and MG's Coding Compliance Program. The Senior Analyst will conduct face-to-face summary review sessions to report findings to the Practice Manager, Provider audited, and/or Senior Management of the MG. Through the audit/review process, this person will also conduct a report back to the provider and practice manager any income enhancing opportunities that might be uncovered in the investigation. The Senior Analyst, as a coding and billing expert, will assist all freestanding and provider-based outpatient departments with ICD-10, CPT-4, and HCPCS coding education and billing regulation interpretation. They will also assist in conducting department presentations.
What you will do:
* Analyzes progress notes, op reports, pathology reports, encounter forms, explanation of benefits, patient insurance information, and various other health information documents for pro-fee coding and billing accuracy.
* Assigns appropriate ICD-10, CPT, and HCPCS codes to medical record documentation under review by applying physician specialty coding rules, third party payor guidelines, and Medicare Local Medical Review Policies.
* Assists Manager/Director with providing information to the physician or medical specialty based on the Office of Inspector General's (OIG) and Centers for Medicare and Medicaid Services (CMS) risk areas. Reads the OIG's Semi-Annual reports and the OIG'S/CMS's Annual Workplan, in addition to notifications published on government websites.
* Performs physician and departmental documentation reviews based on industry standard coding and billing guidelines and payer policies to provide documentation and workflow improvement opportunities.
* Works with MG physicians or clinic personnel, HIRS, to interpret medical record documentation and/or documentation summary as necessary.
* Works with Customer Service and MG Operations to review and resolve escalated patient coding disputes.
* Works collaboratively with Billing, HIRS, overseeing provider/specialty and Denials Management Team to provide educational and/or income enhancing opportunities when issues are identified by those teams.
* Conducts educational sessions with Site Directors, Practice Managers, and providers on frequently seen coding errors in their site and assists with implementing changes to improve coding quality and minimize compliance risk.
* Provides feedback to Manager/ Director that identifies inefficient coding/operational processes.
* Assists with related special projects as assigned by Manager/ Director.
* Initiate and provide coding education to all MG billing providers, focusing on Evaluation and Management (E&M) documentation and billing requirements, as well as any specialty-specific coding guidelines.
* Works on special projects with the Hospital Billing Business Office and/or the Finance Department to perform reimbursement analysis functions as assigned by Manager/ Director.
* Submits ideas to Manager of Coding Quality & Auditing departmental newsletter based on coding/billing issues, coding help-line questions, or results of provider audits. May produce Monthly Newsletter if assigned.
* Participates in Coding and Business Operation Education in-services assigned by Manager
* Researches multi-specialty coding and billing questions received from the Coding Help-line/email for EHMG provider/staff and provides verbal or written response as appropriate. Maintains filing system of all questions received and answers provided to caller.
* Identifies trends or patterns of questionable coding and billing practices at Hospital Outpatient and Medical Group sites and reports issues to Manager.
* Reports compliance concerns to Manager or compliance hotline according to the Endeavor Healthcare Corporate Compliance Policy/Procedures.
* Develops physician coding tools such as ICD-10 and CPT-4 cheat sheets, coding grids, tip sheets and other educational material for multi-specialty providers to identify appropriate codes or modifiers reimbursed by payers for services performed.
* Assists in the creation of progress note templates per specialty utilizing the CMS documentation regulations or CPT Assistant guidelines as requested by physician's) or assigned by supervisor.
* Attends multi-specialty physician coding, billing, reimbursement seminars to maintain and increase coding, billing, reimbursement expertise/ knowledge.
* Maintains coding credential by obtaining the requiring continuing education credits per calendar year.
What you will need:
* Degree: Bachelor's degree in Health Information Management, Healthcare Administration, Nursing, or related field required; equivalent years of work experience in related field will be considered in lieu of degree
* Certification: RHIA, RHIT, CCS-P, CCS, or CPC required. CPMA preferred.
* Experience: 3-5 years of related experience in physician and hospital outpatient medical billing, reimbursement, physician audits, chart review, coding compliance, medical office or patient accounts. 1-2 years' experience working with Senior Physician Management a plus
Other required skills
* The ability to work independently, with little to no supervision
* Strong presentation and communication skills
* The ability to interpret and analyze medical record documentation, encounter forms, and lab reports, Explanation of Benefits, CMS claim forms, third party payor guidelines and government regulations.
* Aptitude for medical terminology, ICD-10, CPT-4, and HCPCS coding systems.
* Demonstrated expertise in multi-specialty evaluation & management (E/M) coding.
* Knowledge of research steps utilized to identify appropriate code selection or billing requirements.
* Proficiency in MS Office's suite of products, including Excel and PowerPoint, and the internet.
* Experience with Epic Billing Systems, including chart review, transaction inquiry, etc.
Benefits:
* Career Pathways to Promote Professional Growth and Development
* Various Medical, Dental, and Vision options
* Tuition Reimbursement
* Free Parking at designated locations
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit you work for Endeavor Heal
Senior Vice President, Quality and Safety
StartDate: ASAP
Senior Vice President, Quality and Safety
Catholic Health
Buffalo, NY
The Opportunity
Catholic Health, an integrated health system in Buffalo, New York, announces an exceptional opportunity for an accomplished nurse leader to serve as its Senior Vice President, Quality and Safety.
Reporting directly to the Executive Vice President, Chief Nursing Officer, the SVP Quality and Safety is responsible for the overall management of an experienced broad-based team charged with monitoring, reporting, educating and inspiring devotion to excelling in internal and external quality metrics for the entire enterprise with the goal of attaining and sustaining top decile performance. The SVP serves as the system liaison and senior executive for all Quality and Patient Safety collaborative initiatives with the acute care hospitals, service lines, continuing care division and homecare ministries to promote integration and alignment in an effort to improve the quality and safety outcomes across the continuum, thereby improving the patient's overall experience.
The SVP will provide leadership and guidance for the executive leaders' education and development and lead the efforts for quality improvement education, training and coaching of all Catholic Health staff. The SVP will be responsible for establishing a strategic framework for achieving the institution's goals with relation to medical care quality, education quality, research quality and patient safety. Additionally, the SVP will play a critical role in system and Catholic Medical Partners initiatives regarding population health management, quality improvement, clinical practice standardization. The SVP will also foster a culture of safety, champion high reliability and the magnet journey in addition to other cross functional activities.
The Ideal Candidate:
- A master's degree with clinical major required.
- Current registration with the New York State Education Department as a Registered Professional Nurse or ability to quickly obtain will be required.
- Minimum of 10 years of progressive quality and safety management experience in an acute care setting.
- Experience in an academic medical center and/or progressive health system of significant size and complexity preferred.
- Experience establishing and monitoring appropriate process and outcome measures for key initiatives using a systems perspective; evaluating the processes by which clinical care and patient services are delivered.
- Experience working with informatics, metrics, and performance improvement.
- Demonstrated change management skills in a complex environment.
- An inspirational leader that motivated colleagues and staff throughout the organization by clearly articulating a compelling vision for the future, making courageous decisions, following through with commitments, and demonstrating an unrelenting passion for CH mission and performance.
- Experience with tracking, reporting, and improving key quality and safety metrics.
- Experience with Lean Six Sigma methodologies.
The Organization
Catholic Health ("the System"), based in Buffalo, New York, is one of upstate New York's leading and largest integrated health care systems. The System serves a population of approximately 1.5M people in Erie County, New York, and neighboring counties. With more than 9,000 employees, a 1,600-member medical staff, and net patient service revenue of more than $1.1B, this dynamic health care system provides a comprehensive network of high quality advanced medical care, primary care, post-acute care, and senior services. These programs and services are provided across four member hospitals, multiple ambulatory care sites, four skilled nursing facilities, three home care agencies, a PACE (Program of All-inclusive Care for the Elderly) program, and community-based behavioral health services spanning 74 access points across the full continuum of care.
The Location
Buffalo, New York is located on the eastern side of Lake Erie near Niagara Falls and the Canadian border. As the second-largest city in New York State, Buffalo has more than one million people living in its metropolitan area. Coined the nickname "The City of Good Neighbors," Buffalo is notorious for its friendly residents and welcoming sense of community. With its growing population and diverse culture, it is understandable how Buffalo has become such a desirable location for young professionals and families.
Considered to be one of the best places to live in New York, many people are moving to Buffalo for its affordability, education opportunities, and employment options. Providing its residents with a mixture of urban and suburban living, Buffalo knows how to blend big-city perks with all the conveniences of suburban life.
Compensation Range: The base salary range for this position is $275,000 to $300,000 annually. In addition, a leader may be eligible for other benefits, including but not limited to health insurance coverage, retirement benefits, and bonuses. The total compensation for the finalist selected for this role will be determined based on various factors, including but not limited to scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The base salary range listed above is a good faith determination of potential base compensation at the time of this job advertisement and may be modified in the future.
Nominations are greatly appreciated and may be sent to:
Rachael Burns, Vice President
Ellen Lockhart, MD, Principal
Heather Van Hecke, Consultant
Physician and Leadership Solutions - Executive Search
AMN Healthcare
#BESRecruitment
#LI-HV3
Facility Location
Nestled on the banks of Lake Erie and at the southern end of the Niagara River, Buffalo is New York's second largest city right behind the Big Apple. Cultures blend in this waterfront city known for its culinary delights and friendly inhabitants who welcome newcomers with open arms. Discover the unique urban and historical neighborhoods that add to the city's charm and character, or spend some time relaxing at one of the 20 parks found around town.
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Quality, Quality Services, Performance Improvement, Performance Management, Clinical Effectiveness, Accreditation, Outcomes Management, Regulatory Compliance
General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction. The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.
Primary Duties and Responsibilities
- Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.
- Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.
- Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.
- Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.
- Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.
- Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.
- Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).
- Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.
- Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.
- Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.
- Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.
- Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
- Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.
- Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.
- Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.
- Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.
- Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.
- Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.
- Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
- Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.
Minimal Qualifications
Education
- Bachelor's degree in Nursing required
- Master's degree in Nursing or health related field required
- Doctoral degree in Nursing Leadership or Health Services Administration preferred
- Must be from a nationally accredited program
Experience
- 5-7 years of progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
- Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
- Additional unit/specialty certifications may vary by department or business unit.
Knowledge Skills and Abilities
- Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
- Business acumen and leadership skills.
- Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy).
- Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction.The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.
Primary Duties and Responsibilities
Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues. Minimal Qualifications
Education
- Master's degree in Nursing or health related field required and
- Doctoral degree in Nursing leadership or Health Services Administration preferred and
- must be from a nationally accredited program required
- 5-7 years Progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland Upon Hire required and
- Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required and
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
- Additional unit/specialty certifications may vary by department or business unit.
- Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
- Business acumen and leadership skills.
- Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy)
- Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.
Summary:
The Magnet Program Manager leads the organization's journey toward ANCC Magnet® designation, advancing nursing excellence and professional practice. This role provides strategic guidance, coordination, and oversight of all activities related to achieving and sustaining Magnet designation, ensuring compliance with ANCC Magnet standards and fostering a culture of evidence-based practice, quality outcomes, and shared decision-making.
Responsibilities:
1. Lead the organization's Magnet gap analysis and readiness planning to achieve and sustain ANCC Magnet® designation.
2. Manage the Magnet® application, documentation, and site visit processes, ensuring compliance with all program requirements.
3. Coordinate the Magnet® Steering Committee, Magnet Champion Committee, Professional Governance Councils, and interdisciplinary work teams to advance nursing excellence.
4. Serve as the primary liaison to the ANCC Magnet® Program Office and facilitate communication between nursing leadership and external stakeholders.
5. Collect, analyze, and report nursing excellence outcomes, including nurse-sensitive indicators, patient experience, and nursing satisfaction.
6. Maintain a repository of professional practice projects and empirical outcomes, preparing reports and presentations for nursing leadership.
7. Provide education and consultation on Magnet® standards, promoting staff engagement in professional governance and development activities.
8. Collaborate with nursing directors, managers, and interdisciplinary teams to meet Magnet® criteria and foster a culture of nursing excellence and evidence-based practice.
9. Coach and support departments in identifying and implementing quality improvement strategies that enhance nursing excellence and organizational outcomes.
10. Other duties as assigned.
Other information:
Technical Expertise
1. Experience in quality improvement methodology is required.
2. Experience in data analysis and presentations is required.
3. Experience in project management with interdisciplinary teams is required. Excellent coordination and multi-tasking skills are required.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
5. Experience in database creation and management is preferred.
Education and Experience
1. Education: Master's degree in nursing from a nationally accredited nursing program is required. Doctorate preferred.
2. Licensed to practice nursing in the State of Ohio is required.
3. Certification: Specialty certification in professional development or leadership preferred.
4. Years of relevant experience: Minimum 5 years of experience in nursing leadership and/or nursing professional development required.
5. Years of supervisory experience: none.
6. Experience in healthcare is required. Experience is pediatric healthcare is preferred. Experience working at all levels within an organization is required. Experience in regulatory and accrediting bodies including Centers for Medicare & Medicaid (CMS), The Joint Commission, and ANCC Magnet Recognition are required.
Full Time
FTE: 1.000000
Status: Onsite
$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Reimbursement Analyst, Senior
- Location: Arlington Heights, IL
- Full Time/Part Time: Full Time
- Hours: Monday-Friday, [hours and flexible work schedules]
Position Summary:
The Senior Reimbursement Analyst is responsible for leading and overseeing complex reimbursement processes at the hospital. This role includes in-depth analysis of reimbursement data, compliance with healthcare regulations, and the development of strategies to maximize revenue through effective billing and reimbursement practices.
What you will do:
- Conduct in-depth analysis of healthcare reimbursement data, including Medicare, Medicaid, to identify trends, opportunities, and discrepancies.
- Stay current with federal and state regulations related to healthcare reimbursement and ensure the hospital's practices align with all applicable guidelines.
- Lead efforts to maximize revenue by optimizing reimbursement rates, identifying opportunities for increased reimbursement
- Oversee the preparation, review, and timely submission of cost reports for Medicare and Medicaid, ensuring accuracy.
- Assess the financial impact of proposed changes to reimbursement rates, and regulatory updates.
- Coordinate and assist in financial and compliance audits related to reimbursement, providing documentation and explanations as needed.
- Provide guidance, training, and mentorship to junior analysts and hospital staff on reimbursement-related matters.
What you will need:
- Education: Bachelors Degree Health Administration Required Or Bachelors Degree Finance Required Or Bachelors Degree Accounting Required Or Masters Degree Preferred
- Experience: 5+ Years of experience in healthcare reimbursement, financial analysis, or a related field, with at least 2 years in a senior or leadership role. Expertise in financial analysis, data management, and the use of financial software and spreadsheet applications.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Here at St. Peter’s, we care for more people in more places. If you have healthcare experience, are an experienced Endo Tech and looking for an exciting opportunity to work in an Advanced Endoscopy unit, this could be your opportunity.
Position Highlights:
- Recognized leader: Magnet Hospital in the Capital Region
- Opportunity to work with world class physicians performing Advanced Endoscopy
- Quality of Life: Where career opportunities and quality of life converge
- Advancement: Strong orientation program, generous tuition allowance and career development
What you will do:
- Sr. Endo Tech assists with patient care under the direction of the Endoscopy Nurse and endoscopy physician to diagnose and treat a multitude of gastrointestinal disorders. You will be part of a team of healthcare providers completing the medical plan of care for these individuals. They also collaborate with The Leadership team supervising the orientation of Endoscopy Technicians.
What you will need:
- High School Diploma or GED AND Minimum of 9 College credits
- OR High School Diploma or GED
Minimum of 2years experience as an Endoscopy Tech
Previous 1yr experience managing a group
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.