Sqa Services Inc Jobs in Usa

Title: Technical Service Representative

Location: Elyria, OH (5 days onsite)

Duration: Permanent

Pay: 55-65k with an additional profit-sharing bonus

Must have:

• Bachelor's Degree with a Major or Minor in an engineering or science-related field (Chemistry preferred)
• Customer-service oriented; Self-motivated, driven
• Comfortable working in an office setting (not lab-oriented)
• Fluent typing skills

Nice to have:

• Chemistry Degree

Day to day:

We are looking for a talented Technical Service Chemist to join our team at Ross Environmental Services. This person will be doing more theoretical chemistry including the profiling and classification of all waste that comes into the facility. This person will be looking at the components of the waste and correctly classifying the material with regard to DOT and RCRA requirements. This person will be partnering with customers’ and satisfying their needs and requirements as well as working internally. A successful candidate will be a self-motivated and customer-service oriented individual. The current team consists of 14 people total: 2 Admin, 2 Lab Pack Chemists, and 11 Profiling Chemists all reporting to the Team Lead.

• Support daily customer inquiries through clear and professional communication
• Assist with order processing, scheduling, and service coordination
• Maintain client records, documentation, and internal updates
• Collaborate with internal teams to ensure seamless service delivery
• Address customer concerns with patience, accuracy, and a solution-driven approach
• Contribute to improving service procedures and overall client experience

• Strong communication and interpersonal skills
• Ability to multitask and manage priorities in a structured environment
• High attention to detail and organizational accuracy
• Problem-solving mindset with a customer-first approach
• Comfortable working independently and as part of a team
• Proficiency in basic office and administrative tools

• Competitive salary package
• Opportunities for professional growth and long-term career development
• Supportive, organized, and professional work environment
• Skill-building across customer relations, service operations, and internal coordination
• Stable and structured job type with clear advancement potential

Part-Time Customer Service Clerk - Port Washington, NY

Join the best gourmet food destination in town! Uncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere. We're looking for a friendly, dependable Part-Time Customer Service Clerk to join our team at our Port Washington location. If you take pride in helping others and thrive in a fast-paced, customer-focused environment, we'd love to meet you!

Position Summary

Our Customer Service Clerks are the face of Uncle Giuseppe's Marketplace! They provide outstanding assistance to our guests by answering questions, resolving issues, and offering helpful recommendations about our products and services. This role is perfect for someone who enjoys creating positive customer experiences and working as part of a dedicated, energetic team.

Responsibilities

* Assist customers at the service desk with questions, concerns, and product inquiries

* Open and maintain customer loyalty accounts by accurately recording account information

* Resolve product or service issues by clarifying concerns, identifying solutions, and ensuring timely resolution

* Process customer refunds and exchanges in accordance with store policies

* Answer incoming calls and assist customers with account or product-related inquiries

* Build trusted relationships through open, friendly, and professional communication

* Handle customer complaints with empathy and efficiency, providing follow-up when necessary

* Follow all communication procedures, guidelines, and store policies

* Greet customers warmly and ensure each guest leaves satisfied

* Process payment transactions and assist with various front-end duties

* Perform additional tasks and responsibilities as assigned by management

Requirements

* High School Diploma or equivalent

* Minimum of one (1) year of experience in a retail or customer service environment

* Excellent communication and problem-solving skills

* Familiarity with CRM systems and customer service practices

* Strong multitasking ability with a positive, adaptable attitude

* Must be able to read, write, and communicate effectively in English

Why You'll Love Working Here

Uncle Giuseppe's offers a welcoming and supportive workplace where employees feel like family. We're proud to offer a comprehensive benefits package including:

* Medical, Dental, and Vision Coverage

* 401(k) Retirement Plan

* 50% off lunch and 25% off in-store shopping

* Opportunities for growth and advancement

Come join our family and be part of a team that's passionate about food, service, and community!

We're Hiring: Academic Services Administrative Assistant

We are looking for a highly organized and student-focused Academic Services Administrative Assistant to support academic advising, student services, and administrative operations within a higher education environment.

This role plays a key part in supporting student success by assisting with academic advising processes, maintaining student records, and coordinating academic services activities.

Key Responsibilities

• Support exam administration, commencement, orientations, and academic workshops

• Assist students with registration, academic standing, and graduation requirements

• Maintain accurate and confidential student records while ensuring FERPA compliance

• Support course scheduling and academic program administration

• Provide guidance on institutional policies and procedures

• Serve as a central point of contact for students, faculty, and staff

• Assist with daily operations of the Academic Services reception area

Qualifications

• Bachelor's degree (Education, Higher Education Administration, Counseling, or related field preferred)

Experience

• 1–3 years of experience in academic advising, student services, or administrative support within a higher education setting

If you are passionate about supporting student success and thrive in a collaborative academic environment, we would love to hear from you!

Phipps Houses is one of the nation’s oldest and largest not-for-profit developers/owner of affordable housing. It is a multi-faceted real estate organization, involved in the development, finance, construction and asset management of new and rehabilitated multi-family housing for low to middle income New Yorkers. Through its subsidiary, Phipps Houses Services, Inc., it conducts residential property management, and its tax-exempt affiliate, Phipps Neighborhoods, provides human services to its development communities.

THE POSITION:

The Legal Services Coordinator is responsible for working collaboratively with landlord tenant attorneys to provide litigation support including conducting client interviews and intake, maintain calendar of appointments, keep and create case management spread sheets, track tenant rent arrears; Maintain client legal files and documents, ensuring regular communication with tenants and management. Appear in court as owners representative with appointed attorneys.

This role is based at our development in Far Rockaway, NY

Salary range - $68,000-$78,000. Salary commensurate with education and experience.

Responsibilities:

Manage a case load of pending/active legal cases; follow up on tenant inquiries regarding legal status

Assist tenants as needed with certifications and refer to social services for emergency rental assistance

Work with Bookkeeping to review and adjust ledgers as needed

Prepare & submit correction forms, monitor repayment agreements

Review monthly arrears reports and advise PM for Resident Retention meetings

Generate and distribute late rent notices

Prepare & submit required information to attorneys for commencement of legal cases for lease violations and non-payment cases

Monitor legal reports/activity

Review and process court stipulations

Generate work orders based on court stipulation & coordinate timely completion

Review and process legal bills

Process documentation and follow up on collections

QUALIFICATIONS:

Experience working in multiple database systems; Yardi, Excel, Microsoft, Outlook

Ability to work independently

Experience with housing court process and legal documents

Bilingual preferred

EDUCATION AND EXPERIENCE:

Associates degree preferred or 3-5 years’ experience

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services in a healthcare setting with hands-on and computer based training. This structured and paid program will develop you to manage and oversee dining services in a healthcare setting. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!

• Comprehensive Benefits Package - Medical, Dental, and Vision

• Free Telemedicine Services on Day 1*

• Free Prescription Discount Program

• Get paid when you need it with PNC EarnedIt

• Financial Wellness Support from PNC Workplace Banking

• Employee Assistance Programs

• Training & Development Opportunities

• Employee Recognition Programs

• Employee Stock Purchase Plan

• Nationwide Transfer Opportunities and Career Development

Click here for more benefits information

or copy this link: *Not available in AR.

• Assist in managing dining services operations, including meal preparation, service, and quality control.
• Learn to ensure compliance with health, safety, and sanitation standards.
• Participate in staff training, development, and scheduling.
• Assist with inventory management and ordering of supplies.
• Interact positively with residents, staff, and guests, providing excellent customer service.
• All other duties as assigned.

• High school diploma or equivalent preferred.
• Previous experience in dining services or hospitality preferred.
• Strong organizational and communication skills.
• Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
• Valid driver's license.
• Strong written and verbal communication skills.
• Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
• Compliance with COVID-19 vaccination policies.
• Ability to lift up to 50 pounds and perform tasks for extended periods.
• Residency within the service area required.

Ready to Join Us?

If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Role: Dining Services - Assistant Manager

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

• Free Telemedicine*

• Free Prescription Discount Program

• Free Employee Assistance Programs

• Get paid when you need it with PNC EarnedIt

• Financial Wellness Support from PNC Workplace Banking

• Hands-on-Training & Support

• Career Development

Click here for more benefits information

or copy this link: *Not available in AR.

The Dining Services Assistant Manager is responsible for assisting the Dining Services Manager in overseeing the dining operations and ensuring high standards of food quality, safety, and customer service.

• Support the Dining Services Manager in managing daily dining operations, including staff supervision and training.
• Ensure compliance with dietary guidelines, food safety standards, and HCSG policies.
• Assist in maintaining accurate records of food inventory, costs, and employee schedules.
• Lead staff training sessions on food preparation, service techniques, and safety protocols.
• Communicate effectively with residents, families, and staff to enhance the dining experience.
• Conduct regular inspections of food service areas to ensure cleanliness and organization.
• Represent HCSG positively through courteous and cooperative interactions with team members, residents, and guests.
• Perform all other duties as assigned.

• High school diploma or equivalent is required
• Previous experience in food service management or a similar role is desired.
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Knowledge of food safety regulations and best practices in dining services.
• Basic computer skills for record-keeping and report generation.
• Must comply with COVID-19 vaccination policies.
• Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
• Residency within the service area is required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

• Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
• Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
• Oversee service delivery for patients, PCP practices, specialists, and broker partners
• Translate feedback and complaints into measurable service improvements

People Leadership & Culture

• Lead, coach, and develop managers and frontline customer service teams
• Foster a respectful, accountable, and service-driven culture
• Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

• Oversee daily contact center operations (phone, digital, portal)
• Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
• Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
• Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

• Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
• Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

• Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
• Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

• Bachelor's degree in Healthcare Administration, Business, or related field preferred
• 7+ years of healthcare customer service or call center leadership experience
• Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
• Proven success leading large frontline service teams
• Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
• Strong understanding of culturally competent service for senior populations

Preferred:

• Experience serving Asian or immigrant senior populations
• Familiarity with EMR, CRM, and workforce management systems
• Lean, Six Sigma, or Service Excellence training

Success Measures

• Improved patient, provider, and broker satisfaction
• Reduced escalations and complaints
• Improved access metrics and first-contact resolution
• Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you're not just getting a job—you're getting a benefits package that puts YOU first:

• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
• Career Development: Tuition reimbursement to support your education and growth.
• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!

Summary: The Service & Sales Coordinator supports customers and Field Service Engineers by using Salesforce Systems, SAP, and in-house tools to manage the service requests such as Startup services, maintenance, installations, including all needed to invoice the Service and Sales orders.

Essential Duties and Responsibilities include the following.

(Other duties may be assigned)

• Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
• Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
• Provide technical assistance to the Field Service Engineer during service execution.
• Review and approve expenses and time sheet reports.
• Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
• Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
• Interface with management regarding service coverage and technical training.
• Complete the entire process for service repair orders.
• Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
• Process, invoice, and follow up on bulk sales orders.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree or two years related experience.

Language Ability:

The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.

Math Ability:

General math skills are required.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift up to 50lbs.

Salary Range:

$20-$26 Hourly DOE, Full-Time

Benefits:

Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO