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Quotations & Technical Support

Full-Time

Locations:

Sterling, IL 61081, USA -OR-

Baraboo, WI 53913, USA

Description

We currently have an opening for a Quotations and Technical Support Specialist, come grow with us! This position is located in Sterling, IL or Baraboo, WI.

Responsibilities include, but not limited to:

• Managing accounts and pricing structures.
• Quotation and Price Management.
• Manage and Develop Quotations for customers.
• Collaborate with distributors and end users in structuring pricing.
• Institute and manage price increases.

Project Negotiation

• Work closely with Quotations and Regional Sales Managers to maximize margins while focusing on corporate goals.
• Cultivate strong relationships with all Distributors, Customers, Representatives and OEMs.
• Facilitate communication between HPS Engineering and the customer when needed.
• Support the development of regional target accounts and key customers.
• Collaboration in executing sales strategies that maximize margins and bookings.

Technical Support

• Develop a full understanding of all HPS products, how they are manufactured, the applications they are used in, and how to troubleshoot any potential issues.
• Serve as the first point of contact for all calls from the field.
• Configure part numbers based on customer’s application requirements.
• Provide technical information that cannot be found on the nameplate or in the installation guide.
• Guide technicians through electrical schematics and the wiring of any HPS part number.
• Provide troubleshooting for scenarios where the customer is having issues in the field – wrong voltage, no voltage, etc.
• Support Customer Service on filing FPRs, RMAs, and CARs.
• Collaboration with other Sales Functions.

Customer Service Support

• Provide complete order packets for custom products and projects.
• Provide support and training on catalog parts, custom products, and interpreting customer specifications.
• Offer technical support to customers as needed.
• Act as liaison between Customer Service and customers as needed.

Marketing Support

• Work together to establish market pricing and institute price
• increases.
• Provide market feedback on HPS competitors, pricing, lead time, products, etc.
• Assistance with customer training on new product launches.
• Provide feedback and support on system upgrades.
• Provide support and communication on all PODs and CODs.

National Sales Support

• Assist with the creation, implementation, and support of all sales plans.
• Identify and escalate any customer activities that may affect overall sales objectives.

Do you qualify? We are seeking:

Diploma or Degree in Electrical, Technical or relevant field required.

Excellent communication and interpersonal skills, with the ability to effectively interact with cross-functional teams and external stakeholders.

Ability to thrive in a fast-paced environment and adapt to changing priorities.

Strong analytical and problem-solving skills.

Demonstrated computer skills and proficiency in Microsoft Office applications.

Ability to meet deadlines.

Ability to work independently and as a team member.

Strong attention to detail.

NOTE: We encourage applications from all qualified candidates. We have a great record of accommodating persons with disabilities.

Contact our People & Culture team if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Some of the benefits of working with us:

We are Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through variable pay programs and our Employee Stock Ownership Program.

Benefits:

• Company 401K
• Dental care
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Medical, Health Savings Plan, Health Reimbursement account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work.

Education Preferred

Associate's degree or better.

Bachelor's degree or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Freelance Technical Designer (Men’s & Women’s Apparel)

A fast-growing apparel company is seeking a passionate, detail-oriented Freelance Technical Designer with a strong background in both men’s and women’s apparel. This role is ideal for someone who thrives in a high SKU, fast-paced environment and brings deep expertise across multiple product categories.

Responsibilities

Partner with the Senior Technical Designer to prepare for fittings and write detailed fit comments

Proactively identify and resolve fit and construction issues while maintaining design intent

Build development Tech Packs, including initial specs and construction callouts

Review samples against Tech Packs to ensure accuracy in specifications and construction

Measure samples prior to fittings

Review fit notes and communicate clear, detailed fit comments to overseas vendors

Communicate corrections using sketches and images in Adobe Illustrator

Make pattern corrections as needed

Qualifications

Bachelor’s degree in Fashion Design, Technical Design, or a related field

5+ years of Technical Design experience in men’s and women’s apparel

Strong knowledge of fabrics, trims, and garment construction

Solid patternmaking and grading experience

Experience working with overseas factories and vendors

Excellent written and verbal communication skills

Highly organized with exceptional attention to detail

Technical Skills

Advanced proficiency in Microsoft Excel

Experience with Adobe Illustrator

Familiarity with PLM systems and Google Drive

Position Details

Type: Freelance / Contract

Location: In-office

Schedule: Full-time, Part-time, or Project-based

IDR is seeking a Technical Writer (Software) to join one of our top clients for an opportunity in Seattle, Washington. This role focuses on creating clear, concise technical documentation for a diverse range of hardware and software products within a dynamic technology environment. The company operates within the tech industry, emphasizing innovation and user-centric documentation.

Position Overview for the Technical Writer (Software):

• Develop and maintain technical documentation including user guides, installation manuals, configuration instructions, and online help.
• Collaborate with cross-functional teams to gather technical content and ensure accuracy.
• Apply AI tools to accelerate content production while maintaining high-quality standards.
• Write for diverse audiences, including end users, IT professionals, and business stakeholders.
• Use industry-standard style guides and tools such as HTML, Markdown, MadCap Flare, and Adobe InDesign.

Requirements for the Technical Writer (Software):

• 3+ years experience in technical writing or related discipline such as technical training or support.
• Demonstrated ability to apply AI tools to accelerate technical content production, applying strong judgment in balancing speed and quality.
• Demonstrated ability to write for diverse audiences, including non-technical end users, IT experts, and business decision-makers.
• Experience producing user documentation including installation guides, configuration guides, and online help.
• Strong working knowledge and application of style guides and industry practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Technical Writer (Hardware) to join one of our top clients for an opportunity in Seattle, Washington. This role focuses on creating clear, concise technical documentation for a diverse range of hardware and software products within a dynamic technology environment. The company operates within the tech industry, emphasizing innovation and user-centric documentation.

Position Overview for the Technical Writer (Hardware):

• Develop and maintain technical documentation including user guides, installation manuals, configuration instructions, and online help.
• Collaborate with cross-functional teams to gather technical content and ensure accuracy.
• Apply AI tools to accelerate content production while maintaining high-quality standards.
• Write for diverse audiences, including end users, IT professionals, and business stakeholders.
• Use industry-standard style guides and tools such as HTML, Markdown, MadCap Flare, and Adobe InDesign.

Requirements for the Technical Writer (Hardware):

• 3+ years experience in technical writing or related discipline such as technical training or support.
• Demonstrated ability to apply AI tools to accelerate technical content production, applying strong judgment in balancing speed and quality.
• Demonstrated ability to write for diverse audiences, including non-technical end users, IT experts, and business decision-makers.
• Experience producing user documentation including installation guides, configuration guides, and online help.
• Strong working knowledge and application of style guides and industry practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Project Manager – Capital Equipment

Position Summary

The Project Manager is responsible for leading capital equipment projects involving a broad range of engineered filtration equipment and media. Reporting to the Director of Engineering, this role provides technical and project leadership from project kickoff through construction and commissioning. The Project Manager works cross-functionally with Engineering, Purchasing, Manufacturing, Quality Assurance, Testing, and external vendors to deliver projects on time, within budget, and in full compliance with commercial and technical specifications.

This role leverages project management tools, dashboards, and performance metrics to drive execution, manage risk, and ensure successful project delivery.

Key Responsibilities

• Promote and uphold company core values, safety standards, quality expectations, and customer satisfaction.
• Support project handovers, including order setup, budgeting, purchasing, change orders, and subcontractor coordination.
• Translate project specifications into clear execution requirements for internal teams and external partners.
• Establish project budgets, schedules, and execution plans following project handoff.
• Monitor project performance and proactively identify and mitigate cost, scope, or schedule risks.
• Communicate schedule changes promptly to internal stakeholders and customers.
• Collaborate weekly with execution teams to maintain accurate and achievable project plans.
• Manage pre-qualified subcontractors and suppliers to ensure contract and technical compliance.
• Review and approve documentation for release to manufacturing in alignment with project plans.
• Oversee material procurement and coordinate field service and commissioning activities.
• Ensure customer requirements are clearly communicated to subcontracted services.
• Maintain complete project documentation, including RFIs, submittals, transmittals, PCOs, and drawing records.
• Reforecast and rebudget projects as changes occur to support accurate reporting.
• Maintain contract documentation and record-keeping in accordance with company standards.
• Apply strong technical judgment to support confident, timely decision-making.
• Drive continuous improvement within the project management function.

Core Competencies

• Working knowledge of P&IDs, general arrangement drawings, and technical documentation.
• Experience with estimating, cost proposals, and change management.
• Strong understanding of project budgets, schedules, and controls.
• Ability to interpret technical specifications and contract documents.
• Proven ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Effective collaboration with customers, subcontractors, vendors, and manufacturing teams.
• Commitment to teamwork, safety, quality, and customer satisfaction.
• Proficiency with Microsoft Office and project management tools.

Education & Experience

• Bachelor’s degree in Engineering or a related technical discipline.
• PMP certification preferred.
• 5+ years of experience managing Engineered-to-Order (ETO) projects preferred.
• Proficiency with PMO tools and methodologies, including WBS, Gantt charts, and Agile concepts.

Technical & Quality Manager

Cleveland, OH | Chemicals / Manufacturing

We’re seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‑quality, and market‑ready—while driving continuous improvement and innovation.

What You’ll Do

• Own and continuously improve the Quality Management System (QMS)
• Lead quality control processes, testing protocols, audits, and CAPA activities
• Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
• Monitor regulatory changes and assess impact to products, formulations, and labeling
• Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
• Ensure accurate product labeling and hazard communication
• Support new product development, formulation improvements, and scale‑up from lab to production
• Provide technical support to internal teams and customers
• Interface with regulatory agencies, auditors, consultants, and customers as needed

What You Bring

• Bachelor’s degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
• 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
• Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
• Experience with SDS authoring, regulatory documentation, and audit support
• Hands‑on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
• Excellent analytical, organizational, and problem‑solving skills
• Ability to communicate clearly with both technical and non‑technical audiences

Preferred Experience

• Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
• ISO‑based quality systems
• VOC and state‑level regulatory compliance (e.g., CARB)
• UL, CSA, or NSF exposure

Why This Role

This is a high‑impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‑solving—while working cross‑functionally to support both operations and growth.

Benefits Include

• 401(k) match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accidental insurance
• 10 paid holidays starting immediately
• Generous PTO plan based on years of service
• Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth

Organization: YBI

Location: Youngstown, Ohio 

Employment Type: Full-time

Reports To: Chief Manufacturing Officer

Position Overview

YBI is seeking a highly motivated Technical Fellow of Research and Business Development to support YBI’s advanced manufacturing and additive manufacturing initiatives, with a primary focus on supporting the activities of the Youngstown Innovation Hub for Defense and Aerospace.

This position will report directly to YBI while playing a key role in advancing the Innovation Hub’s mission to accelerate additive and advanced manufacturing technologies for defense, aerospace, and industrial applications. The role bridges applied research, federal program development, regional supply-chain engagement, and the development of shared-use, fee-for-service technical services that support manufacturers across Northeast Ohio and the broader Midwest.

Key Responsibilities

Business Development, Commercialization & Innovation Hub Support

• Identify, pursue, and develop business development opportunities aligned with YBI’s advanced manufacturing strategy and the Youngstown Innovation Hub’s defense and aerospace focus.

• Support commercialization and technology transition efforts that move innovations from TRL/MRL development into pilot and production environments.

• Engage OEMs, tier suppliers, foundries, tooling and mold shops, and additive manufacturing service providers throughout Northeast Ohio and the Midwest.

• Represent YBI in engagements with industry partners, government agencies, academic institutions, and regional economic development organizations.

Shared-Use & Fee-for-Service Program Development

• Lead the design, launch, and expansion of YBI’s internal fee-for-service and shared-use technical services, in coordination with Innovation Hub activities.

• Develop service offerings, engagement models, and pricing strategies for reverse engineering, 3D scanning and metrology, rapid prototyping, additive manufacturing, and mold/tooling design.

• Align service capabilities with regional manufacturing needs, workforce development priorities, and defense supply-chain requirements.

• Support utilization of YBI and Innovation Hub equipment and facilities by industry partners, small businesses, and startups.

Grant Writing & Federal Program Development

• Lead and support competitive proposals for SBIR/STTR, Department of Defense, and manufacturing-focused federal funding programs.

• Integrate YBI capabilities, Innovation Hub assets, and sustainable revenue models into grant proposals and long-term program strategies.

• Coordinate proposal development across YBI staff, technical teams, academic partners, and administrative stakeholders.

Research, Technical & Market Analysis

• Conduct applied research and market analysis related to additive manufacturing, advanced materials, and hybrid manufacturing processes.

• Support applied R&D, demonstration projects, and pilot programs in metal and ceramic additive manufacturing.

• Evaluate manufacturability, scalability, cost, and quality considerations for transitioning technologies into production.

• Prepare technical reports, white papers, and sponsor-facing deliverables.

Required Qualifications

• PhD preferred (Master’s degree with significant relevant experience will be considered).

• Demonstrated experience in federal grant writing, particularly SBIR/STTR programs.

• Strong applied research and technical analysis capabilities.

• Working knowledge of additive manufacturing and 3D printing technologies.

• Excellent written and verbal communication skills.

Preferred / Bonus Qualifications

• Experience working with or supporting programs for the U.S. Department of War

• Experience building or managing shared-use, fee-for-service, or applied research service models.

• Familiarity with Northeast Ohio and Midwest manufacturing supply chains, including metal additive manufacturing, 3D-printed ceramics, castings, foundry operations, mold design, tooling, and hybrid manufacturing.

• Experience supporting technology transition, scale-up, or manufacturing readiness initiatives.

Why Join YBI

• Opportunity to work directly for YBI, a national leader in advanced manufacturing innovation.

• Direct role in supporting the Youngstown Innovation Hub for Defense and Aerospace.

• Access to state-of-the-art additive manufacturing, scanning, and prototyping capabilities.

• Collaborative environment connecting startups, manufacturers, academia, government, and workforce partners.

• Meaningful impact on defense, aerospace, and industrial supply chains in Northeast Ohio and the Midwest.

Water/Wastewater Technical Design Engineer (P.E.)

Philadelphia, PA | Hybrid

Salary: $120,000–$150,000 DOE

Are you a PE-licensed water/wastewater design engineer looking to stay hands-on technically while working on some of Philadelphia’s most visible municipal infrastructure projects?

Join a nationally respected water consultancy delivering complex treatment, conveyance, and utility improvement programs across Southeastern Pennsylvania.

Why This Role?

• Lead technical design on municipal water & wastewater projects
• Work on treatment plants, pump stations, transmission mains, and regulatory upgrades
• Collaborate with senior PMs while maintaining strong technical ownership
• Hybrid flexibility with long-term regional stability

What You’ll Be Doing

• Producing and reviewing detailed designs for water/wastewater facilities
• Supporting planning, permitting, and construction phase services
• Applying process, hydraulic, and infrastructure design standards
• Mentoring junior engineers and designers

What You Bring

• Active PE license (PA or obtainable)
• 7–15+ years water/wastewater engineering experience
• Strong design background in treatment and conveyance systems
• Civil or Environmental Engineering degree

Why Engineers Join This Firm

• Consistent municipal backlog (not boom-and-bust work)
• Strong internal technical standards and QA culture
• Engineers respected for expertise—not buried in admin
• Clear advancement without needing to “sell” prematurely

What We Offer

• Salary: $120,000–$150,000 DOE — above market and highly competitive in Philadelphia
• Benefits: Comprehensive package (health, dental, vision, 401(k), performance bonus)
• Schedule: Flexible hybrid model with Philadelphia presence
• Culture: Collaborative, stable, and regionally recognized for water engineering leadership
• Growth: Clear pathways to senior technical, project leadership, or business management roles

Ready to take the next big step in your water career? Apply today or reach out for a confidential conversation.

We are hiring a Senior Sales Specialist at Vulcan Metal Group.

This is not a commodity metals role.

We sell exotic alloys + precision machined components into aerospace, defense, medical, semiconductor, and space. About 60% of our business is machined parts, so you’re selling high-value solutions—not just quoting material.

If you’re used to competing on price, this won’t be a fit.

If you know how to:

• Open doors
• Sell into engineering-driven environments
• Navigate long sales cycles
• And close…

There’s real upside here.

What you get:

• Uncapped commission (margin-based)
• Draw during ramp
• High-margin product mix
• Ability to build and own your book

This is a performance role—top reps can earn $150K–$300K+.

Not for order takers. Not for coasters.

If you want to win bigger deals and get paid for it, message me.

The West Division of Labcorp is seeking a Clinical Chemist Technical Director. This position will focus primarily on Clinical Toxicology and Mass spectrometry in the Portland and Spokane Laboratories. The PhD level position will be responsible for providing direction and to serve as the technical advisor and clinical consultant for clinical toxicology, mass spectrometry and clinical chemistry for the laboratories.

Reporting to the Senior Clinical Chemist, West Division, the Clinical Chemist Technical Director will join an incredible team of two Clinical Chemist and two Medical Microbiologists who provide technical and clinical oversight for testing over four regional laboratories.

Candidates must be board-certified or board-eligible by the American Board of Clinical Chemistry and have experience and/or training is clinical toxicology and maintaining mass spectrometry assays.

Work Schedule: 1st shift

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Responsibilities:

• Reviews and reports patient results accurately, and with integrity
• Accurately and promptly responds to client inquiries that are technical in nature
• Effectively communicates with clients, physicians, nurses, pathologists and Labcorp staff and Laboratory teams
• Oversees the technical component of the laboratory to ensure that patient results are reported reliably and in a timely fashion.
• Ensures accuracy for all chemistry testing in the lab, including instrument performance and addressing root causes when issues arise
• Guides implementation of new assays and instrumentation in the lab in collaboration with the research and development team
• Makes recommendations to improve workflow, support staffing needs as well as optimization of reagent utilization
• Serves as last-stop to solve clients' technical problems (i.e., test rejection)
• Assists the Quality department to ensure all required regulations are followed
• Projects credibility and builds rapport with medical providers/Labcorp clients, providing quick/accurate responses to inquiries
• Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads
• An interest in providing staff educational seminars, participation in national clinical societies and publishing peer-reviewed manuscripts is encouraged
• Sets the tone in the lab for performance and quality
• Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces
• Works effectively and efficiently with the Laboratory Site Director on the above functions and as deemed necessary
• Other duties as needed.

Requirements:

• PhD with Board Certification from the American Board of Clinical Chemistry (DABCC), or DABCC board eligibility. Candidates with clinical chemistry fellowship training are strongly encouraged to apply.
• The position is based on-site in the Labcorp Portland Laboratory. Travel to the Spokane laboratory quarterly is highly encouraged.
• Training in a COMACC fellowship is preferred
• Expertise in clinical toxicology and mass spectrometry
• Leadership skills to work with laboratory staff, developing their capabilities and involving them in problem-solving/urgent matters
• Deductive reasoning/analytical skills to reach a resolution to customer inquiries or lab opportunities/issues
• Depth and breadth of experience within a clinical lab, understanding validation, quality control and quality management; proficiency testing; and regulatory requirements

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!