Source One Technical Solutions Jobs in Usa

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Drives the success of a customer by leveraging expertise to help maximize growth. Enhances and enables customer utilization of the Xvantage platform through various activities. Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers to include items such as: training & enablement, pipeline development, and upgrades/cross-sell initiatives utilizing platform data.

As a Customer Experience Representative within a platform company, Ingram Micro, you will play a key role in enabling sales within a specific customer of products and services. Serving as a customer subject matter expert, you will collaborate closely with Ingram vendor teams, vendor resources, and customers to provide valuable insights, technical expertise, and exceptional service. Your knowledge of the customer in addition to strong communication skills, will enable you to identify customer needs, recommend solutions, and contribute to the overall growth and success of the customer.

• Proactively engage with customers to understand their challenges, goals, and requirements and recommend suitable solutions.
• Provide personalized recommendations and solutions to address their specific needs, fostering strong customer relationships.
• Leverage internal resources to deliver the best solutions and value to customers.
• Identifies opportunities to increase usage of the Xvantage platform for reseller partners.
• Stay up to date with industry trends, technological advancements, and competitive offerings to position Ingram Micro as a trusted advisor and market leader.

• Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services is preferred.
• Skilled in: Good communication and collaboration skills. Self-motivated and proactive with a strong sense of ownership and accountability.
• Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships.
• Ability to be a team player and to collaborate with cross-functional teams and vendors.
• Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.

• Typically requires a four-year college degree or equivalent experience and 2 years functional experience.

*This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across the U.S. is USD $47,300.00 - $75,700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.

Company Description

C-B Gear & Machine, Inc. has been delivering high-quality gear systems and services at competitive prices since 1952. With in-house engineers, the company specializes in new gear design, reverse engineering, custom turnkey projects, and precision bevel gears. Their gearbox repair team brings decades of experience in reconditioning, repairing, and rebuilding various gearboxes. As a recognized “heavy-duty” gear producer, C-B Gear serves industrial markets such as petrochemical, refining, oil & gas, power, asphalt, cement, pulp & paper, and steel. Operating out of Houston, TX, the company proudly serves clients both nationwide and internationally.

Key Responsibilities

Sales, Quoting & Customer Support

• Prepare and issue quotations for gear manufacturing, gearbox repair, and related machining services.

• Respond to customer inquiries regarding gear manufacturing, gearbox repair, and machining capabilities.

• Communicate pricing, lead times, and scope of work to customers.

• Follow up on quotations to secure orders and maintain customer relationships.

• Coordinate with customers regarding project requirements, schedules, and technical questions.

• Maintain ongoing relationships with customers and support repeat business.

⸻

Technical Review

• Review customer drawings, specifications, and gearbox assemblies to determine scope of work.

• Advise customers on manufacturability and repair options.

• Assist customers in identifying replacement gears or gearbox repair solutions.

• Evaluate gearbox failures and recommend repair approaches when required.

⸻

Estimating & Job Planning

• Develop manufacturing routers and job travelers for production.

• Determine machining processes required (turning, hobbing, shaping, grinding, heat treat, etc.).

• Estimate labor hours, materials, and subcontract services.

• Work with engineering and production to confirm manufacturing feasibility.

⸻

Documentation & Reporting

• Prepare gearbox inspection and failure analysis reports when required.

• Maintain records of quotes, job specifications, and technical communications.

• Ensure proper documentation is available for production and quality control.

⸻

Required Skills

• Strong understanding of gear manufacturing and gearbox repair

• Ability to read and interpret engineering drawings

• Experience preparing manufacturing quotes and estimates

• Knowledge of machining processes and gear terminology

• Strong customer communication and sales skills

• Ability to translate technical requirements into manufacturing scope.

Job Title: Workday HRIS Technical Consultant

Location: Andover, MA (Onsite)

Employment Type: Contract

Status: Actively Hiring

About the Role

We are seeking a Workday HRIS Technical Consultant for a hands-on contract engagement with a leading organization in the medical device industry. This role is ideal for someone who combines strong technical expertise with functional understanding of HR systems.

You will play a key role in supporting, enhancing, and optimizing Workday across multiple HR modules, while partnering with cross-functional teams to drive system improvements and ensure operational efficiency in a regulated environment.

Key Responsibilities

• Act as a technical expert for Workday modules including HCM, Payroll, Benefits, Compensation, Absence, and Time Tracking
• Perform hands-on configuration, system enhancements, and continuous improvements
• Design, build, and support Workday integrations (EIB, Core Connector, Studio, APIs, third-party systems)
• Collaborate with stakeholders to gather requirements, document processes, and deliver scalable solutions
• Lead testing efforts including test case creation, UAT support, and issue resolution
• Troubleshoot system issues and ensure timely resolution of defects and integration failures
• Maintain compliance with regulatory frameworks such as FDA, SOX, and GDPR
• Work closely with HR, IT, Finance, and external vendors on system upgrades and enhancements

Required Qualifications

• 5+ years of hands-on Workday experience
• Strong experience across Workday HCM and related modules (Payroll, Benefits, Absence, Time Tracking)
• Proven experience with Workday integrations and configuration
• Solid background in business analysis, including requirements gathering and process mapping
• Experience with testing, validation, and production support
• Ability to work independently in a fast-paced environment
• Strong communication and stakeholder engagement skills

Preferred Qualifications

• Experience in medical device, pharma, biotech, or regulated industries
• Knowledge of compliance standards (FDA, SOX, GDPR)
• Experience with Workday implementations or system optimization initiatives
• Workday certifications (Pro or similar) preferred
• PMP / Agile / HR certifications are a plus
• Exposure to ADP or similar payroll systems is an advantage

Compensation

$70–$80/hour (W2/C2C)

Rate is flexible based on experience and overall fit

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antoniocampus. Relocation assistance is NOT available for this position.

What you'll do:

• Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

• Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

• Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

• Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

• Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

• May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

• Responsible for the resolution of complex operations issues and/or  member escalations.

• Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

• Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

• Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

• 6 years of experience in financial services operations to include process improvement.

• 2 years of direct team lead, supervisory, or management experience required.

• Experience implementing and managing business process improvements.

• Extensive sales experience in the Health, Life, or Retirement industry.

• Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

• Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• Current Life and Health license

• 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

• 1 or more years of working experience with Life, Health, or retirement income products

• Experience working/managing in a call center environment.

• Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antoniocampus. Relocation assistance is NOT available for this position.

What you'll do:

• Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

• Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

• Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

• Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

• Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

• May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

• Responsible for the resolution of complex operations issues and/or  member escalations.

• Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

• Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

• Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

• 6 years of experience in financial services operations to include process improvement.

• 2 years of direct team lead, supervisory, or management experience required.

• Experience implementing and managing business process improvements.

• Extensive sales experience in the Health, Life, or Retirement industry.

• Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

• Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• Current Life and Health license

• 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

• 1 or more years of working experience with Life, Health, or retirement income products

• Experience working/managing in a call center environment.

• Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antoniocampus. Relocation assistance is NOT available for this position.

What you'll do:

• Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

• Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

• Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

• Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

• Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

• May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

• Responsible for the resolution of complex operations issues and/or  member escalations.

• Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

• Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

• Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

• 6 years of experience in financial services operations to include process improvement.

• 2 years of direct team lead, supervisory, or management experience required.

• Experience implementing and managing business process improvements.

• Extensive sales experience in the Health, Life, or Retirement industry.

• Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

• Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• Current Life and Health license

• 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

• 1 or more years of working experience with Life, Health, or retirement income products

• Experience working/managing in a call center environment.

• Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antoniocampus. Relocation assistance is NOT available for this position.

What you'll do:

• Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

• Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

• Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

• Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

• Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

• May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

• Responsible for the resolution of complex operations issues and/or  member escalations.

• Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

• Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

• Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

• 6 years of experience in financial services operations to include process improvement.

• 2 years of direct team lead, supervisory, or management experience required.

• Experience implementing and managing business process improvements.

• Extensive sales experience in the Health, Life, or Retirement industry.

• Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

• Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• Current Life and Health license

• 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

• 1 or more years of working experience with Life, Health, or retirement income products

• Experience working/managing in a call center environment.

• Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Purpose:

Are you a visionary sourcing leader with a passion for transforming how organizations attract, support, and develop their people? At Chain IQ, we’re looking for a bold, strategic HR Subject Matter Expert to join our US Professional Services Sourcing team, and help redefine the way HR services are delivered across the globe.

In this high-impact role, you won’t just manage sourcing initiatives, you’ll architect them. From talent acquisition and benefits to learning & development, payroll, and HRIS platforms, you’ll lead the full HR lifecycle with precision and purpose. You’ll collaborate with internal stakeholders and external clients to craft sourcing strategies that unlock value, spark innovation, and elevate operational performance.

This is your chance to be at the forefront of HR transformation, where your expertise drives real business outcomes, your voice influences enterprise decisions, and your work shapes the employee experience for thousands.

If you're ready to lead with impact, innovate with purpose, and grow with a global leader:

Welcome to Chain IQ.

Key Responsibilities:

Strategic Partner Engagement

• Build trusted relationships with stakeholders
• Act as a strategic advisor, translating business needs into sourcing strategies
• Influence decision-making through commercial insight and market expertise

Sourcing Strategy & Execution

• Lead complex, multi-region sourcing projects across HR subcategories
• Manage RFPs/RFIs, supplier evaluations, and selection processes
• Ensure alignment with organizational priorities and compliance standards

Commercial Strategy & Deal Structuring

• Analyze financial models and cost scenarios to inform negotiations
• Structure deals that balance commercial advantage with operational fit
• Drive cost savings while maintaining service quality and scalability

Contracting & Compliance

• Draft and negotiate contracts including MSAs, amendments, and task orders
• Ensure supplier performance, issue resolution, and regulatory compliance
• Collaborate with stakeholders to uphold contractual integrity

Market Intelligence & Supplier Management

• Stay ahead of HR market trends, innovations, and regulatory shifts
• Manage supplier relationships to foster collaboration and continuous improvement
• Benchmark performance and drive supplier accountability

Governance & Quality Standards

• Apply Chain IQ’s sourcing methodologies and tools with precision
• Contribute to category strategy development and process optimization
• Champion best practices across sourcing and procurement functions

What you bring:

Education

• Bachelor’s degree required (Business, Supply Chain, or related field); MBA preferred

Professional Experience

• HR services subject matter expertise
• Proven success sourcing recruitment, benefits, L&D, payroll, and HRIS platforms
• Experience managing sourcing projects exceeding multi-million-dollar thresholds

Stakeholder & Supplier Management

• Ability to influence senior stakeholders and lead cross-functional collaboration
• Skilled in vendor performance management and commercial deal structuring

Strategic & Financial Acumen

• Strong grasp of total cost of ownership, pricing models, and cost/benefit analysis
• Ability to build financial baselines and support data-driven decisions

Compliance & Technical Expertise

• Knowledge of data protection regulations related to employee information
• Proficiency in SAP Ariba, Excel, PowerPoint, and sourcing analytics tools

Execution & Delivery

• Expertise in category strategy, market analysis, and sourcing execution
• Exceptional communication and negotiation skills
• Ability to manage competing priorities while delivering high-quality outcomes

Team & Culture Fit

• Collaborative, professional, and accountable
• Motivated by impact, growth, and continuous improvement

What We Offer:

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for New York City Metro Area is $120,000 to $170,000, plus individuals may be eligible for an annual discretionary bonus. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, qualifications, skills, location and applicable employment laws. In addition, our Total Rewards package includes medical, vision and dental coverage, 401(k), and a wide range of paid time off options.

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Schedule: Part-Time | Monday – Thursday | 8:00 AM – 5:00 PM

Work Arrangement: Hybrid (2 days in office – typically Wednesday & Thursday)

Pay Rate: $25.00/hour

Under the general direction of the Director of Operations Engineering Services, the Technical Assistant provides complex and specialized administrative support to the Operations Engineering Services (OES) department. This role supports departmental documentation, reporting, information management, and project coordination while helping ensure efficient workflow and communication across the team.

The Technical Assistant will also provide occasional support to the division Executive Assistant as needed.

Key Responsibilities

Administrative & Operational Support (50%)

• Provide administrative support to the Operations Engineering Services department
• Order office supplies and manage inventory
• Process incoming and outgoing communications including mail, email, and voicemail
• Schedule meetings and maintain department calendars
• Coordinate visitor activities, catering, and travel arrangements
• Prepare meeting materials and assist with general office logistics

Reporting & Data Management (10%)

• Produce routine and ad hoc reports (daily, weekly, etc.)
• Gather and organize data from multiple sources
• Review data for accuracy and distribute reports in appropriate formats

Tracking & Documentation (10%)

• Maintain departmental tracking tools and documentation systems
• Research, organize, and summarize relevant data
• Prepare associated reports and documentation as required

Event & Meeting Coordination (20%)

• Coordinate internal and external operations events
• Schedule conference rooms and secure hosts
• Prepare presentation materials and handouts
• Escort guests and manage event logistics

Project Coordination (10%)

• Participate in project team activities including planning, documentation, testing, and reporting
• Support requirements gathering and project communication
• Represent the Operations Engineering department in meetings and collaborative initiatives

Additional Responsibilities

• Attend business meetings and collaborate with colleagues to identify operational improvements and best practices
• Support departmental initiatives and cross-functional collaboration
• Adhere to company core values, policies, and safety programs
• Perform additional administrative duties as assigned

Minimum Qualifications:

Education

Associate degree in Business Administration, Information Technology, or related field, or equivalent education and experience.

Experience

• Minimum 3+ years of administrative or technical administrative experience
• Experience supporting teams within a medium to large corporate environment

Technical Skills

• Microsoft Office Suite
• Outlook (advanced calendaring and scheduling)
• Excel
• PowerPoint
• SharePoint experience preferred

Additional Skills

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to maintain a high level of confidentiality and data integrity
• Strong critical thinking and problem-solving abilities
• Ability to work independently and prioritize tasks in a fast-paced environment
• Comfortable collaborating with teams across multiple levels of the organization

Important Notes:

• All interviews for this role will be conducted on camera with both Swipejobs and the client and will be recorded for future reference.
• We are unable to sponsor applicants requiring work authorization or visas for positions currently available. Only candidates who already possess the legal right to work in the United States will be considered.