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Sourcing Manager – Aluminum Extrusions, Castings & Steel Products

James Hardie Building Products

Location: Chicago, IL

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

This position is based at our offices in downtown Chicago. An employee shuttle to and from Ogilvy Transportation and Union Station is provided.

Job Summary

The Sourcing Manager will lead the strategic sourcing and supplier management of aluminum extrusions, powder coating, castings, fabricated metals, and other products. This role is critical to developing a resilient, cost-effective, and globally competitive supply base. You’ll work cross-functionally to optimize cost, ensure continuity, and improve supplier performance across multiple commodities. This position offers the opportunity to shape long-term sourcing strategy while driving immediate value through tactical execution and supplier collaboration. You'll join a team that values smart thinking, bold action, and continuous growth—both for the business and for your career.

Essential Functions

• Develop and lead sourcing strategies for aluminum extrusions and other assigned commodities in alignment with business goals and global market conditions.
• Conduct market research to identify and evaluate current and potential domestic and international suppliers based on total cost, quality, capability, and capacity.
• Generate and maintain various top management flash reports and monthly market overview reports on key commodities.
• Manage supplier negotiations focused on long-term value: pricing, terms, payment schedules, rebates, lead times, and risk mitigation.
• Build and maintain strong relationships with key suppliers; drive continuous improvement via performance reviews, scorecards, and structured feedback.
• Analyze cost structures, supply chain risks, and industry dynamics to drive sourcing decisions and strategic initiatives.
• Partner closely with engineering, manufacturing, and quality teams to ensure timely and specification-compliant delivery of materials.
• Lead sourcing events (RFPs, RFQs) and oversee contracts to ensure total cost optimization and performance assurance.
• Project manage Sourcing and VA/VE projects to implementation
• Monitor inventory levels and internal purchasing tendencies to coordinate with internal stakeholders to ensure supply continuity and support cost reduction targets.
• Champion process improvements and implement tools that enhance procurement efficiency and transparency.
• Ensure compliance with internal processes, SOX requirements, and procurement best practices.

Qualifications

• Bachelor's degree in Supply Chain, Mechanical Engineering, Business Administration, or related field required; MBA or certifications (e.g., CPSM, CPIM) preferred.
• Minimum of 5–7 years of sourcing or commodity management experience in a manufacturing environment, with a strong emphasis on aluminum extrusions and steel items.
• Demonstrated success negotiating with both domestic and international suppliers.
• Strong technical knowledge of sourcing systems, procurement processes, and cost structures.
• Demonstrated strong project management skills
• Proficient in Microsoft Excel, PowerPoint, and ERP/MRP systems (JDE experience is a plus).
• Ability to synthesize complex data into clear insights and actions.
• Excellent interpersonal, communication, and negotiation skills.
• Comprehension of market dynamics and ability to translate the information into meaningful language.
• Advanced Excel and PowerPoint skills, MS Office Proficiency, MRP, JDE.
• Strong initiative and ability to thrive in a fast-paced, remote work environment.
• Travel may be required up to 35% for supplier visits and strategic meetings.

Performance Milestones

• First 90 Days:
• Gain full understanding of commodity spend and supplier landscape
• Begin building relationships with key suppliers and internal stakeholders
• Align on immediate cost and improvement goals
• First 6 Months:
• Deliver a 12-month category strategy
• Identify and launch key value-engineering or cost-reduction initiatives
• Support supplier performance scorecards initiatives and QBRs
• First Year:
• Own and lead aluminum extrusion sourcing strategy across the organization
• Lead strategic projects delivering measurable cost savings
• Build a project pipeline for ongoing improvements and risk mitigation
• Meet individual objectives for the year including savings targets

The AZEK Company was acquired by James Hardie.

James Hardie is the industry leader in exterior home and outdoor living solutions, with brands including Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With 8,000+ employees worldwide, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit The AZEK Company’s acquisition by James Hardie, we remain committed to providing fair and equitable employment experience for all candidates.

Join us in shaping the future of our business!

VP of Sourcing

SAUSALITO, CA (hybrid)

Serena and Lily is seeking a VP of Sourcing to join our team in Sausalito, California. This role will report to the CFO / COO and will have direct reports to mentor and guide. We are looking for an individual with experience as the head of a department; and who has strong knowledge in sourcing, production, and product development. You will lead and continue to advance S&L’s sourcing strategy. You will manage information across functions, leading and working closely with all cross-functional partners. Each day can range from small tasks to building large strategies for this role.

The ideal candidate is a strong and motivational leader, a strategic thinker, a collaborative cross-functional partner, and a reliable team player. You must also have a strong business acumen, an impressive work ethic, advanced presentation skills, a deep understanding and appreciation for the S&L customer, and a sincere commitment to the development of your direct reports.

RESPONSIBILITIES:

• Oversee sourcing teams and strategies across multiple categories or business units.
• Develop and execute long-term sourcing strategies aligned with organizational goals.
• Manage supplier partnerships and drive cost savings, efficiency, and innovation.
• Determine company-wide sourcing policies while partnering with senior leadership
• Works directly with Agents/Vendors in all product categories. Vendors range from overseas to domestic importers.
• Managing and onboarding Domestic or Direct Import US vendors to suit Serena & Lily’s packaging, labeling, and operations processes.
• Optimize sourcing procedures to attain maximum efficiency.
• Manage Calendar & timelines w/ cross-functional teams and vendors/agents to ensure on-time deliveries.
• Manage compliance with legal and regulatory requirements, including sustainability and ethical sourcing guidelines
• Evaluate current supplier portfolio and introduce new suppliers to balance the sourcing matrix with strategic goals for growth.
• Close working partnership with Design, Merchandising, Planning and DC.
• Leadership – pro-actively mentor, train, guide, and support the sourcing team.
• Implement operation efficiencies and adapt quickly to changes.
• Define a clear people development vision that aligns with the organization’s goals. This includes identifying the skills, competencies, and leadership qualities required for future success.
• Succession Planning - encourage tailored development plans that address specific needs of individuals while aligning them with the broader organizational strategy

REQUIREMENTS:

• A minimum of 10 years in Sourcing and Production Role.
• Strong leadership, strategic thinking, and stakeholder management skills.
• Experience in managing teams and complex supplier negotiations.
• Knowledge in product sourcing internationally as well as domestically.
• Understanding of raw material properties, fabric, embroidery, construction, and finishes.
• Excellent communication skills
• Strong negotiation, financial reporting and quantitative analysis skills.
• Strong capacity planning and production management capabilities.
• Knowledge of product packaging, quality assurance and product testing.
• Logistics and supply chain management and coordination experience.
• Effective communicator with internal and external parties, must have the ability to work in/with cross functional teams.
• Proactive approach to problem solving, adapt quickly to changes.
• Demonstrates high level of organization and can quickly reprioritize based on the needs of the business.
• Detail oriented and driven by deadlines and high sense of urgency.
• Ability to manage production to the master calendar.
• Must be willing to accommodate off hours/overseas meetings.
• Travel required.
• Proficient reading, written and verbal language skills (English).
• Multi-cultural awareness and respect.
• College Degree required.

COMPENSATION:

• $250k-$300k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

Bioworld Merchandising is seeking a strategic and experienced Director, Apparel Product Development & Sourcing to lead product development initiatives aligned with business goals and brand priorities. This leader will own the full product lifecycle across apparel and/or accessories, ensuring innovation, quality, speed to market, and cost efficiency. You will manage a team and partner closely with Sales, Merchandising, Design, and Production to deliver high‑quality licensed and private label products across global markets.

Essential Duties

• Develop and lead product development strategies aligned with seasonal launches and brand direction.
• Manage the end‑to‑end product lifecycle from concept through production and delivery.
• Own development calendars, key milestones, and on‑time delivery.
• Provide technical expertise across materials, construction, sourcing, and manufacturing.
• Drive innovation in fabrics, materials, and development processes, including sustainability and reduced‑impact materials.
• Partner with global manufacturing teams to ensure quality, cost efficiency, and timeline adherence.
• Support style‑level costing and margin targets; collaborate on costing accuracy, capacity planning, and delivery.
• Work cross‑functionally with Sales, Merchandising, Design, and Fit to align product strategies, SKU optimization, and margin integrity.
• Ensure consistency across categories while maintaining brand and licensing standards.
• Lead, mentor, and develop a high‑performing product development team and foster a collaborative, innovative culture.

Qualifications

• 10+ years of apparel product development experience, ideally including licensed and private label categories.
• Deep understanding of apparel industry standards, textile technology, materials, and product construction.
• Proven leadership experience in a fast‑paced, high‑volume environment managing teams and complex development calendars.
• Strong strategic mindset with the ability to anticipate trends and translate insights into actionable product strategies.
• Experience partnering with global vendors and driving quality, cost, and delivery performance.
• Strong communication skills and ability to influence across a global matrix organization.
• Proficiency in Microsoft Office and product development systems; PLM experience preferred.

Education & Experience Requirement

• Bachelor’s degree in Product Development, Merchandising, Textile Science, or related field preferred (or equivalent experience).

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The team's work encompasses the entire lifecycle of software artifacts, from inception to archival. Work and Code Management systems - Jira serves as the single source of truth for all work items, features, and defects. This planning layer is integrated with GitHub, which manages the source code and version control, to establish a clear, auditable trail from requirement to code.

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Plano, TX: $149,800 - $171,000 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

San Francisco, CA: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to .

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a Field Sourcing Specialist

• This position is a hybrid role and can be located near any of our DCs in: Levittown, PA, Germantown, WI, Coppell, TX, Henderson, NV, Springdale, OH
• Base Pay: $70,000 to $74,000 annual
• Travel is 10%.

Quentin Chavis Jr. / / 346-459-4397

Job Description Summary: Provide dedicated professional sourcing and other value creation services to assigned business units or operating zones to support and achieve safety, efficiency, compliance and savings initiatives and objectives. Specific activities include competitive bidding, proposal analysis, negotiation of price and commercial terms, vendor management and asset sales

• Lead bidding and sourcing activities for all purchases by assigned zone or business unit (BU): o Manage all contact between Airgas and bidders.
• Assist in developing technical specifications and/or scopes of work with internal customers. o Investigate, qualify and recommend bidders.
• Develop and issue formal requests for quotes (RFQ's).
• Lead job walks and bid clarification meetings with internal customers.
• Issue clarifications or amendments to the specification or work scope to all bidders.
• Complete commercial bid tabulations.
• Complete technical bid tabulations including analysis with internal customers.
• Negotiate final price and commercial terms.
• Make sourcing recommendations to internal customers.
• Author and execute materials and services contracts as required.
• Manage commercial risk for all purchases by assigned zone or business unit:
• Identify and address business risks during the bidding and sourcing process.
• Verify that all contractors are appropriately pre-screened for safety, and initiate the contractor pre-screening process for new contractors as required.
• Verify that hold harmless and indemnification documentation is in place as well as a current certificate of insurance is on file with all contractors. Initiate and negotiate hold harmless and indemnification documentation for new contractors as required.
• Verify that critical suppliers are on the approved supplier list, and initiate the critical supplier qualification process for new suppliers as required.
• Proactively manage sourcing activity for all major capital, maintenance and plant turnarounds (TAR): o Attend and actively participate in budget planning meetings for assigned BU or zone.
• Actively participate in TAR planning meetings.

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Are you a MATCH?

Required Qualifications:

• High School diploma required
• At least five years purchasing experience supporting operations or manufacturing
• Previous experience implementing cost savings programs/initiatives

Preferred Qualifications:

• Bachelor’s Degree from an accredited institution
• Previous SAP experience preferred
• Previous chemical manufacturing experience a plus

________________________

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at

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California Privacy Notice

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• Manage supplier risk and mitigation across all assigned categories.
  
• Deliver the best overall value (cost, lead time, quality, terms) for assigned categories.
  
• Provide global/regional strategies to achieve corporate and plant location objectives.
  
• Cultivate and develop partner relationships with strategic suppliers to ensure DeZURIK remains a customer of choice.
  
• Lead and direct cross-functional sourcing projects, including new vendor identification, initial assessment, and qualification.
  
• Effectively manage supplier selection to meet strategies for supplier capabilities requirements.
  
• Conduct market research and develop category-specific strategies to improve cost, quality, and delivery.
  
• Analyze and evaluate quotations to ensure quality, delivery, and total cost are satisfactory.
  
• Actively negotiate with suppliers to address quality, price, or service discrepancies.
  
• Provide costing standards for commodity products.
  
• Establish contracts for products in alignment with corporate and plant location objectives.
  
• Make recommendations to improve productivity, quality, and efficiency of vendor operations.
  
• Regularly perform detailed market analysis with respect to global commodities, specific industries, exchange rates, trade compliance issues affecting acquisition, and labor rates.
  
• Provide forecasts to management of trends, opportunities, and potential risk areas.
  

• 
  
• Bachelor's degree in Business/Materials Management preferred.
  
• Minimum 5 years of experience in a similar role, with a proven record in successfully managing projects and contracts.
  

• 
  
• Record of successful supplier negotiations and management.
  
• Excellent communication skills.
  
• Global business knowledge and experience.
  
• Must understand the steps required to turn Engineering drawings into production-ready parts.
  
• Knowledgeable in cost reduction techniques, just-in-time principles, standard cost, and total cost & quality management.
  
• APICS or CPM Certification preferred.
  
• Must be proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
  

• 
  
• Physical demands are typical of an office position including extended periods of sitting, extensive use of a personal computer and telephone.
  
• Must be able to see and move throughout plant in order to resolve work problems and facilitate processes.
  
• May have contact with caustic substances in some areas of plant.
  
• Travel for the company including both domestic and international travel may be required for project/systems support.
  

Responsibilities:

• Will be responsible for sending inquiries and negotiating prices.
• Prepares chart/GRID for all existing inquiries showing the different prices among makers and the corresponding GP that will help decide on who to place the order.
• Weekly production review with coordinators in the team and discuss and resolve any potential issues that may affect delivery and quality.
• Review with sales potential orders ensuring the price is within the parameters provided.
• Prepares buy sheets and PO issuance
• Create a library of existing orders – bodies, makers, fty prices and sell prices
• Send weekly updated order summary for all makers making sure all orders and Pos are received by the suppliers
• Collaborating with design teams to translate product concepts into production-ready specifications, including fabric selection, construction details, and trim options.
• Acting as a liaison between design, merchandising, sales, and production teams to ensure smooth communication and alignment on product details and timelines.
• Responsible for various other tasks and responsibilities

Overview The Dartmouth Cancer Center (DCC), Geisel School of Medicine and Dartmouth Health are seeking to jointly recruit junior faculty dedicated to pursuing careers in cancer research.

Physician-scientists and clinician-investigators/clinical trialists from all clinical specialties who are pursuing basic, translational, or clinical cancer research with a strong engineering, technology, and/or computational component are encouraged to apply.

Details The University of Utah has made a strategic decision to expand its programs in Hematology, Hematologic Malignancies and Cellular Therapy.

Our vision is to establish a highly translational and integrated Center of Excellence in Hematology and Hematologic Malignancies that spans the continuum from clinical care to discovery science.

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.

This position is not remote.

This job announcement will remain open until a sufficient number of applications are received.

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.

Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.

Special Certifications and Licenses
None.

Preferences

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy

• Manages Complexity

• Cultivates Innovation

• Action Oriented

• Plans and Aligns

• Courage

• Self-Development

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.