Source Network Address Jobs in Usa

Location

NY - Brooklyn - Cobble Hill - 4360

Classification

Full-Time

Job Summary

A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer’s perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.

What You Do

• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.

• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.

• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.

• Build your team through engagement, motivation and coaching; assess performance proactively and timely.

• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.

• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.

• Develop the store team based on their individual strengths and through engagement, coaching and feedback.

• Assess the store from the customer’s perspective and use insight to seek and influence improvement with the market leaders and regional manager.

• Communicate with your store team respectfully and with urgency on key issues and messages.

• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.

• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.

• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.

• Understand issues of shrink and expenses, holding the store team accountable to do the same.

Knowledge & Experience

• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.

• Experience in leading, managing and developing employees at all levels.

• Experience managing payroll and scheduling effectively.

• Experience driving positive key financial results.

• Ability to organize, plan and prioritize workload.

• Manage your own time efficiently and effectively.

• Able to delegate and to work through others well.

• Communicate clearly and comfortably across all levels of the business.

• Build collaborative working relationships at all levels.

• Deliver honest and constructive feedback, holding team members accountable when necessary.

• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.

• One to two years of supervisory experience required; two plus years retail experience preferred.

Expected Behaviors

• Prioritize customer experience above all else.

• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.

• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results.

• Provide feedback, coaching and development.

• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.

• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.

• Address issues proactively.

• Make good decisions and engage in solution-based problem solving.

• Is comfortable with ambiguity.

• Show adaptability and work with a sense of urgency all the time.

• Maintain positivity.

• Remain discreet and unbiased.

• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.

Notes

An employee in this position can expect a rate starting at $64,350.

Full Job Description:

Fabrication Operations Manager - Custom

We’re looking for a hands-on Operations Manager who understands the thrill of custom fabrication, has the leadership strength to guide a team in a lean manufacturing environment, and the vision & ability to scale operations for rapid growth for a customized automotive operation.

REQUIRED QUALIFICATIONS

• 7+ years of experience in Fabrication & Assembly in an automotive operation
• Experience operating within and advancing lean manufacturing systems
• Ability to hold people accountable, with consequences.
• Strong sense of urgency and execution focus
• Ability to operate effectively in a dynamic, fast-paced environment
• Ability to manage multiple priorities and make sound decisions under pressure
• Disciplined, process-oriented mindset with a relentless focus on execution
• Proven ability to coach employees and collaborate cross-functionally

EDUCATION: BS degree in Engineering, Operations Management, or related.

KEY RESPONSIBILITIES

• Oversee all production operations, managing a team of ~80 employees across a single shift, 6 days per week.
• Ensure safety, compliance, quality, throughput, cost efficiency, and customer satisfaction.
• Develop & lead a robust safety program, including employee-led safety committees & personal accountability initiatives.
• Plan & manage daily/weekly production sequencing to ensure smooth vehicle flow.
• Identify & resolve disruptions to production flow to drive continuous improvement.
• Create & execute strategic plans using A3 thinking to address key improvement areas & align ops with business goals.
• Apply lean tools to stabilize operations, reduce waste & foster CI.
• Implement visual management, standardized work, and flow optimization.
• Build organizational discipline around lean practices through daily problem-solving, Gemba walks, 5S audits, and structured follow-up.
• Drive growth within the current facility. Break bottlenecks, add shifts as needed, and use KPIs to align workforce with customer needs.
• Maintain and enhance quality processes to minimize rework and maximize customer satisfaction, incorporating feedback loops.
• Hire, engage, and retain a high-performing workforce.
• Communicate clearly, reward excellence, and manage performance fairly.
• Partner with warehouse teams to resolve stock-outs, implement kitting strategies & maintain efficient inventory levels.

Investments HR Project Management Lead

Total Rewards, Change Management & HR Workstreams

Type: Hybrid 2-3 Days Office

Location: New York, NY 10010

Duration: 9 months (potential for extension/hire)

Must-Have Skills / Experience:

Project Management Experience (3–5 years): Build and manage project plans, build and manage status reports, lead project status meetings and other relevant project meetings, build and manage project trackers, manage project stakeholders and address/resolve issues that inhibit progress, identify risks and issues early and collaborate with workstream leads to mitigate and/or resolve them

Excel Proficiency: Strong working knowledge of Excel; experience with VLOOKUP and pivot tables is preferred.

Adaptability in Fast-Paced Environments: Proven ability to manage multiple priorities and meet tight deadlines effectively.

Overview

We are seeking an HR Project Management Lead to provide structured, strategic support across several critical HR workstreams Compensation, Benefits, Change Management, and the broader HR workstream, including the HRIS cutover for newly acquired company into New York Life scheduled for 2027.

This role serves as an integrator and executional engine for the HR project portfolio. The ideal candidate brings strong coordination capabilities, stakeholder dexterity, and the discipline needed to support high-visibility initiatives, enabling HR leaders to operate with confidence, clarity, and precision.

This individual will blend strategic insight with hands-on delivery, stepping in to drive key activities, maintain project momentum, and ensure alignment across teams.

Key Responsibilities

Program Coordination & Governance Support

Partner with HR leaders to support planning, scheduling, and monitoring activities across Compensation, Benefits, Change Management, and HRIS efforts.

Maintain project documentation, timelines, risk logs, and reporting dashboards, ensuring stakeholders have consistent and accurate updates.

Support the development and facilitation of governance routines, including steering committees, working sessions, and cross-functional checkpoints.

Total Rewards Workstream Support

Provide day-to-day coordination and operational support for Compensation and Benefits workstreams, ensuring milestones, tasks, and dependencies are accurately tracked and executed.

Provide project management support for benefit plan implementation, including coordinating among NYL technology, HRIS, benefit vendors (Alight and Empower), communication plan and review support, and onboarding a non-payroll entity.

Assist with analytical needs, documentation efforts, and preparation for design sessions, leadership reviews, and stakeholder communications.

Help identify process gaps, surface issues, and support timely resolution in partnership with Total Rewards leadership.

Change Management Support

Assist in building and executing change management deliverables—stakeholder assessments, communication plans, training coordination, and readiness checks.

Support the Change Management lead by collecting inputs, preparing materials, and tracking adoption indicators.

Help maintain alignment across HR, Communications, and impacted business areas.

HR Transformation & HRIS Cutover Support

Coordinate key activities related to HRIS cutover for a new company acquisition, including scheduling workshops, tracking deliverables, gathering requirements, and preparing documentation.

Act as a connector across HRIS, HR partners, technology teams, and business stakeholders to ensure information flows smoothly.

Support testing, data readiness, and issue tracking as part of implementation activities.

Strategic & Operational Support

Translate high-level directives from HR leadership into actionable workplans, status updates, and coordinated activities.

Provide strategic insight by identifying risks, dependencies, and opportunities for optimization.

Take a hands-on approach to execution, stepping in where needed to keep workstreams moving and support team efficiency.

Stakeholder Engagement & Communication

Facilitate communication across HR, Finance, Technology, and business teams by preparing agendas, summaries, and presentation materials.

Support escalation processes and ensure decision-makers have timely and accurate information.

Build strong, trust-based partnerships across the organization through proactive engagement and collaborative problem-solving.

Qualifications

3-5+ years of experience in program and/or project management.

Experience supporting Total Rewards, HRIS implementations, or large-scale HR initiatives highly a plus

Familiarity with change management practices (e.g., PROSCI, ADKAR) a plus.

Strong organizational skills with exceptional attention to detail.

Ability to manage multiple priorities while maintaining composure and a service-oriented mindset.

Strong communication, relationship-building, and stakeholder management skills.

Comfortable blending strategic support with hands-on execution.

Success Profile

Collaborative Partner: Operates with a service mindset and builds alignment across diverse groups.

Operational Backbone: Brings structure, organization, and disciplined follow-through.

People-Centered Communicator: Creates clarity and connection through thoughtful, empathetic engagement.

Execution-Focused: Drives progress with persistence, accuracy, and a solutions-oriented approach.

Forward-Looking Supporter: Anticipates needs, mitigates risks, and enables informed decision-making.

Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that’s leading the way in the future of teaching and learning?

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers.

They seek a Success Manager in Southern California to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes.

Major Responsibilities

• Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch.
• Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site).
• Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools.
• Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders.
• Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines.
• Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form.
• Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way.

Preferred Qualifications:

• 3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.)
• Experience implementing software solutions, preferably in the Education SaaS industry.
• Experience delivering professional development or training to adults.
• Strong project management and organizational skills.
• Ability to analyze data to derive actionable insights.
• Excellent communication and presentation skills.
• Deep empathy for the challenges and goals of educators.
• 50% travel.
• Experience in education administration and/or a start-up organization a plus.

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students.

The Renaissance Network – Building World-Class Teams to Impact Education

We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out ( /privacy-policy).

The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the \"Best Hospitals\" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Provides diagnostic quality radiologic imaging under the direction of a Physician while maintaining proper radiation protection standards. Follows the guidelines for radiation safety while imaging gently. Delivers a high level of patient care and customer service to promote patient satisfaction. Works in a hospital facility that offers full hospital services. Provides direct patient care to high acuity patients encompassing emergency, inpatient and outpatient classes supporting up to and including trauma and ICU.

• Produces images of diagnostic quality, processes, and prepares images for interpretation by the radiologist.
• Provides radiation protection in accordance with prescribed safety standards. Uses appropriate exposure factors, collimation, and proper distance with documentation. Assumes responsibility and accountability for his/her own safety and the safety of others.
• Ensures appropriate exam is ordered for number of images provided and attached to the correct patient folder.
• Confirms levels of supplies and equipment to meet requirements for patient care and/or specific departments.
• Documents LMP, fluoro time, radiologist, number of images, appropriate history and all other required documentation.
• Ensures coordination of daily work duties within the team and coordinates timing of exams.
• Ensures images have crossed into PACS before study is complete.
• Confirms physician orders are complete and includes signature, ordered study, reason for test (diagnosis/CPT codes) and obtains missing information prior to treatment.
• Reports equipment malfunction and the need for adjustment and/or repairs.
• Assists in the education and training of new employees, students, and other ancillary personnel.
• Assumes responsibility for cleanliness and sanitation of the immediate work area and maintains orderliness.

• Technical School Diploma Graduate of accredited Radiography program or equivalent
• Less than 1 year Completion of Radiologic program
• Ability to deal effectively and ethically with medical and confidential information relating to patients, family, and physicians.
• Ability to recognize, analyze, and solve a variety of problems.
• Understanding of how to effectively and safely use radiation producing equipment.
• Knowledge of medical technology and terminology.
• American Heart Association Basic Life Support - State of Pennsylvania
• RT - Registered Technologist Radiology - State of Pennsylvania Upon Hire

• Associate's Degree Graduate of Health Science Program

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy.

Work Shift: Night Shift

Address: 2545 Schoenersville Rd

Primary Location: Lehigh Valley Hospital- Muhlenberg

Position Type: Onsite

Union: Not Applicable

Work Schedule: Monday-Friday 11:00pm - 7:30am with a Holiday Rotation

Department: 1 Diagnostic Radiology - Muhl

AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.

We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.

We are currently seeking a Planner, Media Sales to join our Pricing & Inventory and Direct Response team based in our New York, NY office.

• Create linear and digital media plans based on pricing and planning direction.
• Assist in pricing negotiations between the AMCN Pricing & Planning Team and the agency for all upfront and scatter buys.
• Maximize linear and digital revenue potential given marketplace and inventory conditions.
• Track individual deal delivery and proactively execute solutions for any liability or over-delivery.
• Oversee and assist in the execution of both on-air and digital marketing campaigns from the initial pitch stage to the final activation.
• Assist Pricing & Inventory as well as Commercial Revenue Sales teams in ad hoc projects and analyses.
• Work closely with Ad Ops/Comm Ops departments regarding the timing and execution and expected delivery of all on-air elements; that meet the log deadlines.
• Work with Sales and the client to resolve deal billing issues & discrepancies.
• Mentor & participate in the development of Sales Assistants.

• Bachelor's degree
• 2-3 years of relevant work experience
• 1.5 years of media experience required
• Well-organized and able to handle multiple tasks without losing the necessary attention to detail.
• Fostering teamwork
• Problem solver able to proactively address any concerns.
• Ability to communicate effectively between internal and external counterparts.
• Knowledge of media math (CPM, reweights, rating calculations)
• Ability to work with sales planning and C-post systems.
• Microsoft Office Suite
• Digital experience preferred but not required.

The base compensation for this position is $54,000-$60,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to a policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.

• Develop and maintain short- and long-term production schedules aligned with demand forecasts and customer requirements
• Coordinate with manufacturing, procurement, and inventory teams to ensure raw material and packaging availability
• Balance production capacity, labor, and equipment constraints while minimizing downtime and changeovers
• Monitor production performance and adjust schedules in real time to address disruptions or demand changes
• Collaborate with Quality and Food Safety teams to ensure compliance with regulatory and internal standards (FDA, USDA, SQF, HACCP, GMP)
• Maintain accurate production data within ERP/MRP systems
• Analyze KPIs such as schedule adherence, inventory turns, service levels, and waste
• Support continuous improvement initiatives focused on efficiency, cost reduction, and service reliability
• Participate in S&OP and demand planning meetings as needed
  
  

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, or a related field
• 2–5+ years of production planning or scheduling experience in a food, beverage, or CPG manufacturing environment
• Strong understanding of manufacturing processes, capacity planning, and inventory management
• Experience working with ERP/MRP systems , Ideally D365
• Working knowledge of food safety and quality standards
• Strong analytical, organizational, and problem-solving skills
• Ability to work cross-functionally in a fast-paced, deadline-driven environment
  
  

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.

Medical Reviewer

As a Medical Reviewer in the Healthcare sector, you play a crucial role in ensuring the accuracy, compliance, and quality of medical content and documentation. Your work directly impacts patient safety, regulatory adherence, and the overall success of the company.

Importance of the Role:

Medical Reviewers are the gatekeepers of medical information, ensuring that all materials meet high standards of accuracy and integrity.

Impact on Team Collaboration: By collaborating with medical writers, researchers, and regulatory affairs teams, Medical Reviewers contribute to seamless teamwork and project success.

Industry Trends: Medical Reviewers must stay abreast of evolving regulations, digital health innovations, and data privacy laws to uphold best practices in medical content creation.

Key Stakeholders: This role interacts closely with medical writers, regulatory bodies, compliance officers, and project managers, playing a vital role in the company’s content development pipeline.

Success Measurement: Performance is gauged based on adherence to regulatory guidelines, accuracy of medical content, timely completion of reviews, and feedback from stakeholders.

Key Responsibilities

As a Medical Reviewer, your responsibilities encompass a range of critical tasks:

Project Planning and Execution: You will be involved in planning, scheduling, and executing medical content reviews to ensure timely delivery and accuracy.

Problem-Solving and Decision-Making: Medical Reviewers analyze complex medical data, resolve discrepancies, and make informed decisions to maintain content integrity.

Collaboration with Cross-Functional Teams: You will collaborate with medical writers, researchers, and regulatory teams to align content with medical and regulatory standards.

Leadership and Mentorship: Mentoring junior team members, providing guidance on medical writing best practices, and leading by example in quality assurance processes.

Process Improvement and Innovation: Constantly seeking ways to enhance efficiency, streamline review processes, and innovate in medical content creation and review.

Technical or Customer-Facing Responsibilities: Engaging with clients, healthcare professionals, or regulatory bodies to address queries, clarify medical information, and ensure compliance.

Required Skills and Qualifications

To excel as a Medical Reviewer, candidates must possess the following skills and qualifications:

Technical Skills:

Proficiency in medical terminology, knowledge of medical writing software, familiarity with regulatory guidelines, understanding of clinical trial protocols.

Educational Requirements:

A degree in Pharmacy, Medicine, Life Sciences, or a related field. Certification in Medical Writing or Regulatory Affairs is a plus.

Experience Level:

Minimum 3-5 years of experience in medical reviewing, pharmaceutical industry experience, familiarity with FDA and EMA regulations.

Soft Skills:

Excellent communication skills, attention to detail, critical thinking, ability to work under pressure, and a collaborative mindset.

Industry Knowledge:

In-depth knowledge of medical content regulations, pharmacovigilance processes, adverse event reporting, and medical device documentation requirements.

NOW HIRING FOR ASSISTANT DIRECTOR OF NURSING

LOCATED IN NANUET, NY

SALARY RANGE $110K to $120K

DUTIES:

• Assist the DNS with management responsibilities and in maintaining the quality of care
• Responsible for Wound/Skin Rounds weekly
• Assist with compliance and ensure effective communication with all levels of nursing staff
• Meet the nursing medical needs of all residents
• 24 hours on call
• Coordinate and direct the total planning for nursing services
• Maintain a comprehensive knowledge of general nursing theory and practice
• Responsible for the accurate and timely completion of medical records
• Assist with interviewing, hiring and orienting of new nursing staff
• Oversee daily staffing process
• infection control
• Maintain flexibility with work schedule to address unpredictable needs

REQUIREMENTS:

• Current State RN license required
• Min. 3 yrs. exp. in Long-Term Care settings
• 2 years of management experience preferred
• 1-year staff education experience preferred
• Excellent Communication Skills required
• Evidence of basic leadership skills and supervision
• Flexible hours required

About us:

Our MultiCare Center has been responding to the health care and lifestyle needs of the senior population since 1981. Our facilities and services include a premier retirement community, assisted living, skilled nursing centers, home care, adult day health centers, and community outreach. Our Center offers health care and personal services for residents who require help with activities of daily living. Whether a patient is recovering from an accident, illness or surgical procedure, we provides quality care to meet the individual needs of every patient. Our focus is on improving the quality of life.

The Client Experience Director is a senior, client-centric leader with a strong background in media, marketing and integrated communications. This role is responsible for owning senior client relationships, guiding strategic conversations, and ensuring seamless delivery of complex, multi-channel media and cultural campaigns for Dr. Martens.

The role partners closely with Arena UK leadership and cross-functional teams across planning, investment, analytics, and activation. A strong understanding of media disciplines is essential, alongside exceptional communication, organisational and leadership skills.

This position requires someone who can operate confidently at a global level, connect the dots across markets TAKING Global strategy through to local nuance, and proactively identify opportunities for growth, innovation and added value for both client and agency.

We are looking for someone with:

• Extensive experience in client leadership, account management or client experience roles within media or integrated agencies.

• Strong understanding of media planning, investment, analytics and activation across AV, digital, social, OOH and partnerships.

• Proven ability to manage senior client relationships and complex, multi-market accounts.

• Exceptional communication, organisational and problem-solving skills.

• A strategic, culturally curious mindset with a passion for brands, creativity and innovation.

• Experience working across global or regional client structures is highly advantageous.

Job Description

The position requires someone who is passionate and wants to be at the heart of culture. We need an enthusiastic and pro-active candidate who ideally has previous retail experience, as they will be overseeing Dr Martens across the US and Canada. The role will be working across all media channels, including AV, Social, OOH and media partnerships. Familiarity with insight tools and media planning tools would also be beneficial. There is also a big focus on Search and Affiliates and we are looking for a candidate with experience across these two disciplines, who is as confident having conversations around brand campaign launches, as they are with performance planning. In practice this looks like having a strong working knowledge of the channels and landscape, key developments and being able to confidently and competently liaise with clients and activation specialists.

Due to the nature of our agency and business, the candidate must have brilliant inter-personal skills and be able to multi-task to an exceptional level, with excellent organisational skills. Due to the nature of the role, sitting with the Havas US team, but working into the Arena UK team you will be able to operate autonomously, whilst being connective and collaborative and a team-player. For this specific role you will work with a US based strategist and the wider team of 10 in the UK and always be cognisant of the high level of service to our clients that is expected. The candidate should also be a creative thinker – someone who is willing to put forward smart, innovative and creative ideas to help address our client’s challenges and able to work in partnership with the UK based team to seemingly bring localised excellence to life. Experience working asynchronously, being able to self-start and working with international/ hybrid teams will be beneficial.

Day to day responsibilities

Client Leadership & Strategy

Serve as a senior, trusted client partner for Dr. Martens, building and maintaining strong relationships based on expertise, confidence and credibility.

• Act as the primary client experience lead in New York, while aligning closely with Arena UK and global stakeholders.

• Understand client business objectives deeply and provide strategic guidance that aligns media and cultural activity to brand and commercial goals.

• Demonstrate strong pattern recognition and strategic connectivity, proactively identifying opportunities, risks and solutions across markets and disciplines.

• Stay close to cultural, category and industry headlines, ensuring relevant POVs, insights and competitive intelligence are shared with clients.

Cross Functional Leadership & Delivery

• Ensure internal teams are aligned on client priorities, scopes and expectations, adjusting support and resources as required.

• Lead and oversee the delivery of high-volume, complex media and media technology projects across multiple channels and markets.

• Facilitate seamless integration between Media, Creative, Culture, and specialist teams across the Havas Village.

• Champion best-in-class processes while maintaining flexibility in a fast-paced, dynamic environment.

• Act as a bridge between Arena UK, US teams, and partner agencies to ensure consistency and quality of output.

Operational Excellence

• Own and oversee timelines, SLAs and scopes of work, ensuring projects are delivered on time and to the highest standard.

• Lead internal status meetings and contribute to senior-level client status reporting and presentations.

• Ensure quality control across all outputs, from planning through activation and reporting.

• Support the development and articulation of clear processes, documentation and ways of working across teams.

• Manage work relative to agreed scope and proactively flag opportunities for growth or risk mitigation.

Team & Agency Leadership

• Foster strong collaboration, knowledge sharing and communication across teams and geographies.

• Provide leadership, guidance and mentorship to account and client experience team members.

• Be a team-player who encourages a culture of curiosity, creativity and proactivity—particularly around culture, entertainment and innovation.

• Represent Arena and Havas at relevant industry, cultural and client events.

• Opportunities for travel to Portland, LA and London.

155K