Sonus, PR Jobs in Usa

TruWest Holdings is a private holding company that scales companies in the enterprise technology space by providing strategic leadership, operational expertise, and financial resources. Privately owned by the Kennedy Family, it operates subsidiaries located in the United States, Canada, UK, and Europe.

TruWest Holdings' portfolio includes TRG, a global managed service provider; Inversion6, tailored cybersecurity solutions; River Capital Finance, equipment leasing/financing; River SaaS Capital, debt and equity investments for B2B SaaS businesses; and Sibling Revelry Brewing, a craft brewery and taproom.

Headquartered in Westlake, OH, our environment, culture, and benefits are second to none. We make sure everyone lives and breathes our core values. From senior leadership to interns, everyone is evaluated on the same criteria.

With a basketball court, pickleball court, golf simulator, full-scale gym, brewery, and restaurant, we strive to provide a space where our employees can take advantage of our work hard, play hard philosophy.

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with customer accounts.

• Assists the sales team with the following day-to-day support functions:
  • Processing purchase orders
  • Emails customers about repair orders or purchase orders that need attention
  • Oversee RMA requests
  • Provides tracking information and order related details upon request
  • Assists with pulling and quoting TRG contract renewals
  • Works with sales to manage to PR, DR, and PC creations and renewals
  • Assists with demo returns, tracking, and follow up
  • Provides proactive contract renewal support for larger/complex accounts
  • Works with sales to create and manage to special pricing requests and renewals (DRs, PCs, PRs)
• Works with Procurement Specialists to ensure smooth order process
• Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
  • Quote creation
  • Obtains and processes purchase orders
  • Order status follow up and tracking
• Performs proactive management of team's SFDC
  • Regularly reviews neglected account reports for each assigned sales team member
  • Ensuring close dates are valid
  • Understands all aspects of SFDC and provides trainings to the sales team on an as-needed basis
• Provides customer training and support for ServiceHub
• Works directly with vendors and distributors as needed
• Continuing education around products offered by each vendor including attending learning sessions with
• May need to travel as required for meetings and/or
• May be involved in the planning, organization, and implementation of special events, specific projects, or programs
• Employee may be asked to complete related duties other than those indicated above as assigned by their

• Bilingual, Spanish & English

• Associates Degree
• At least 2 years of experience in an administrative support role is
• Ability to successfully pass a criminal background
• Ability to prioritize multiple projects in a fast-paced
• Accuracy, organization, and attention to detail are required to coordinate all aspects of
• Excellent communication skills to coordinate with other departments involved in
• Good clerical skills, computer, and data entry skills are Experience with MS Office Suite required.
• Prior experience with com (SFDC) is preferred.

• Must maintain regular and reliable attendance to the satisfaction of
• Must be able to operate a computer and other position related
• Must be able to clearly and confidentially communicate with TruWest employees, customers, and other
• Must adhere to TruWest Values at all

• Must be able to remain in a stationary position 50% of the
• Must be able to visually read written and digital
• Must be able to type files and other

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

Company: G2G Ventures, PBC

Job Title: Assistant Project Manager, Brand & Creative

Location: Santa Monica, CA – Hybrid (in-office approximately 3 days per week)

Reports To: VP of Brand

About Us:

Counter is a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. And our vision transcends products. We are committed to inspiring confident women (and others) to recognize their collective power to create meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing each person to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.

Role Overview:

We’re looking for a highly organized Assistant Project Manager, Brand & Creative, to support the execution of brand and creative marketing initiatives across the brand. This role will serve as the operational backbone of the Brand team— helping move projects from concept to launch while ensuring timelines, stakeholders, and deliverables remain aligned.

You’ll work closely with creative, marketing, social, PR, and product teams to ensure campaigns, launches, and brand initiatives are delivered seamlessly. The ideal candidate thrives in a fast-paced environment, is exceptionally detail-oriented, and loves bringing order and clarity to complex projects.

This is a great opportunity for someone early in their career who wants to build deep experience in brand marketing, creative production, and campaign execution within the beauty industry.

Responsibilities:

Project & Campaign Management

• Work closely with the Director of Integrated Marketing to manage timelines and workflows for brand and marketing initiatives including product launches, promotional roll-outs, campaigns, social shoots, and events.
• Coordinate cross-functional stakeholders across creative, marketing, PR, social, product, and ecommerce teams
• Track deliverables, dependencies, and approvals to ensure projects launch on time

Creative & Content Operations

• Partner with the creative team to manage asset production timelines (campaign photography, video, digital assets, social content, contracts
• Review creative briefs and project requests to ensure complete and clear intake of all requests
• Maintain organized asset libraries and ensure teams have access to approved creative
• Coordinate reviews and feedback cycles across stakeholders

Content & Production Coordination

• Support planning and logistics for campaign shoots and content production
• Track deliverables from external partners such as photographers, stylists, and production teams
• Ensure assets are delivered in the correct formats and specifications for all channels
• Understanding of all phases of creative project development and design, from launch strategy through design and implementation.

Team Operations:

• Maintain project management system, currently in Monday
• Help establish clear workflows and processes for the brand team
• Help track approvals, feedback cycles, and revisions across stakeholders
• Prepare project status updates and flag risks or delays early

Skills & Abilities:

• Resourceful, deeply organized, self-starter who understands the fast-paced nature of a direct-to-consumer brand and is able to manage multiple deadlines and priorities, and adapt to rapidly changing priorities
• Understanding of all phases of creative project development and design, from launch strategy through design and implementation
• A strong work ethic and deep commitment to producing quality, best-in-class work
• Ability to uphold values and creative excellence of the brand, while ensuring project deliverables and objectives are met with timeliness and attention to detail
• Strong problem-solving and communication skills, can-do attitude, and inquisitive nature

Requirements:

• 2–3 years of experience in project management, marketing coordination, or creative operations.
• Beauty, fashion, or consumer brand experience is a plus.
• Highly organized with strong attention to detail.
• Strong communication skills and comfort working cross-functionally.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Experience with project management tools (Asana, , or similar).
• Familiarity with digital asset management platforms such as Brandfolder is a plus.
• Desire to work collaboratively in a dynamic startup environment.
• Passionate about working for a values-driven brand.
• Proficient in Office Suite.

Benefits:

G2G Ventures offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Open PTO policy, encouraging employees to take the time they need to rest and recharge
• Paid company holidays
• Hybrid work environment
• Paid Parental Leave
• Opportunities to grow within a fast-moving, mission-driven startup

This position is also eligible for participation in the company’s annual bonus program, based on individual and company performance.

Equal Opportunity

G2G Ventures is an equal opportunity employer and values diversity. We are committed to building an inclusive workplace and encourage candidates from all backgrounds to apply.

Business Overview

UM is a global media agency committed to Futureproofing our clients' businesses. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections. UM operates in over 100 countries, with more than 3,000 people innovating on a roster of global clients including Accenture, American Express, GoPro, Johnson & Johnson, Levi Strauss & Co, Mattel, Sony, and Spotify. UM is globally headquartered in New York, with North American offices in San Francisco, Los Angeles, Dallas, Chicago, Birmingham, Detroit, Montreal, and Toronto.

At UM, we know our employees are our greatest asset. We are committed to fostering a culture rooted in Diversity, Equity & Belonging, where everyone feels they belong, and their contributions are valued. We prioritize personal and professional growth, encourage an entrepreneurial spirit to pursue passion projects, and celebrate our people and community with moments of joy and spontaneity. Our leadership is dedicated to building a culture of care that permeates every element of the company from work flexibility to career planning to regular talent reviews, and more. Our DNA, for UM, helps guide us in all that we do:

Fearless: We bring our authentic selves to work and put our whole selves into the work

Optimistic: We approach challenges with empathy and curiosity, infusing joy into everything we do

Relentless: We're unwavering in our pursuit of the right solution, eager to reimagine what's possible

Unified: We band together to accomplish what we could not otherwise do alone

Masterful: We're constantly growing in our craft, setting new standards for our industry and our world

We are proud to be named an AdAge Best Place to Work several times over, a Top Workplace in the US by Great Places to Work, a top 10 FORTUNE 2022 Best Workplaces in Advertising & Marketing and She Runs It's 2021 Outstanding Company for Working Mothers. But feedback is most meaningful when it comes from our own people: over 90% of our employees say the agency is a great place to work and 95% say they are proud to work at UM.

Position Overview

This proactive and enthusiastic individual is responsible for developing truly integrated, cross-channel strategic communications strategies. By focusing on why people think, feel and act the way that they do, the Manager, Strategy helps create media strategies and award-winning ideas that influence perceptions and encourage engagement.

This position will work on Mobil 1, which operates in a category defined by performance, engineering credibility, and car culture, including a presence in global motorsport. We are looking for a strategist who is energized by competitive environments and motivated to build integrated communications strategies grounded in real human behavior. Strategy plays a critical role in translating audience insight, category dynamics, and business objectives into clear, cross-channel direction that drives impact and strengthens the brand's connection with drivers, enthusiasts, and partners.

Responsibilities

• 
  
• Maintain a deep understanding of the business, target audiences and wider communications environment
  
• Identify and build target audiences, test their viability, and determine scalability using syndicated and proprietary tools (i.e. MRI-Simmons, Helixa, primary research)
  
• Understand and integrate client and creative agency research
  
• Write POVs on topics relevant to our key clients and agency
  
• Enter industry competitions (i.e. Young Lions) to represent UM and grow as a strategist; Attend technology and emerging media presentations to stay on top of trends
  
• Apply syndicated and proprietary data to develop key insights across culture, the category, and customers with actionable media implications
  
• Support the translation of complex concepts into simple, powerful narratives and present strategic recommendations to the client; Package strategic ideas with clarity for presentation
  
• Develop the strategic positioning for a given product by considering category, consumer, and competitive context
  
• Develop effective and inspiring relationships with UM teams, including strategy, research, analytics, planning, activation, and digital teams
  
• Work closely with the Planning Team to translate the campaign strategy and ideas into actionable media implications
  
• Ability to manage and develop the skillsets of junior strategy team members
  

Required Skills

Strategic Thinking

• 
  
• Ability to clearly define business and communication problems before jumping to solutions
  
• Demonstrates structured thinking (can break complex issues into components and prioritize what matters)
  
• Connects audience, brand, and category dynamics into a coherent point of view
  
• Seeks to stay ahead of category, cultural, and media shifts
  

Insight & Analysis

• 
  
• Comfortable synthesizing research, cross-tabs, and cultural signals into clear implications
  
• Moves beyond "what happened" to "so what" and "now what"
  
• Can identify assumptions and pressure-test them
  

Communication & Influence

• 
  
• Crafts clear, concise, argument-driven decks (not just well-designed slides)
  
• Can verbally articulate thinking in internal and client settings
  
• Comfortable receiving feedback and refining work
  

Collaboration

• 
  
• Works effectively across teams (e.g. planning, PR, creative, analytics, and client teams)
  
• Can manage up and across, not just down
  
• Balances confidence with curiosity
  

Technical Fluency

• 
  
• Proficient in PowerPoint and Excel (comfortable manipulating data, not just copying charts)
  
• Familiar with syndicated research tools and media data sources
  

Emerging Tools & AI Fluency

• 
  
• Comfortable using AI tools and agents to accelerate research, synthesis, and workflow efficiency
  
• Demonstrates critical thinking when evaluating AI-generated outputs
  
• Understands AI as a thinking partner, not a substitute for strategic judgment
  

Desired Skills and Experience

• 
  
• 4-6+ years in media strategy, communications planning, brand strategy, or adjacent role
  
• Experience working on integrated agency teams (creative, PR, media collaboration)
  
• Exposure to advertising and brand building principles (e.g., mental availability, distinctiveness, long vs. short-term impact)
  
• Can translate data and research into clear, persuasive narratives
  
• Comfortable presenting sections of work and building toward leading larger conversations
  
• Demonstrated curiosity about culture, consumer behavior, and business dynamics
  
• Comfort working in ambiguity and shaping loose inputs into structured outputs
  
• Demonstrates an interest in improving storytelling and presentation craft
  

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

• Bachelor's degree in Accounting or Finance
• Strong Staff-level or true Senior-level accounting experience
• Solid technical accounting foundation; public accounting experience not required
• CPA or CPA-track preferred, not required
• Advanced Excel and reporting skills
• Experience working with ERP systems (SAP or Oracle preferred)

• Own and support the month-end close process
• Manage full-cycle accounting, including AR, AP, GL, reconciliations, and reporting
• Provide oversight and guidance to junior AR/AP resources
• Partner closely with Accounting Managers and the VP of Finance
• Prepare accurate and timely financial reports
• Support ongoing improvements to accounting processes and controls
• Serve as one of the most hands-on and visible members of the accounting team

• Join an award-winning, nationally recognized PR and brand communications agency
• High ownership and visibility within the accounting organization
• Strong growth runway with a track record of internal promotions
• Unlimited PTO and flexible holidays

• Compensation is determined by several factors which may include skillset, qualifications/certifications, experience level, and geographic location.
• The expected range for this role is $75K–$85K, annualized base compensation, depending on level (Staff vs. Senior), with additional compensation components. Please note this range is an estimate and actual may vary based on qualifications and experience.

Position: Scheduling Coordinator

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of call center experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience

Day to Day

The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.

Essential Functions

• Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
• Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
• Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
• Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
• Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
• Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
• Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
• Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
• Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
• Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
• Ensure compliance with all policies, procedures, and professional appearance standards.

Productivity and Performance Expectations

• This role is primarily outbound-focused, with limited de-escalation required.
• Expected productivity is approximately 7–10 outbound calls per hour, recognizing that:
• Approximately 30% of outbound calls connect with patients.
• Approximately 70% of calls result in voicemail messages.
• Connected calls average approximately 6 minutes.
• Profile creation calls may take 10–12 minutes.
• Downtime between calls is self-managed due to the outbound nature of the role; productivity is evaluated based on call type and complexity rather than volume alone.
• Performance evaluation emphasizes “Not Ready Time”, defined as time when the coordinator is unavailable to take or place calls.
• Consistently meets departmental goals for productivity, quality, and customer service

------

Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18 /hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Customer Service and Professional Standards

• Understands and supports commitment to providing exemplary customer service.
• Demonstrates a positive, professional, and respectful approach in all interactions with patients, families, and team members.
• Communicates clearly and effectively, both verbally and in writing.
• Maintains flexibility in work schedule availability to meet departmental operational needs.

Knowledge, Skills, and Abilities

• Strong data entry, typing, and transcription skills with high attention to detail.
• Ability to manage high volumes of faxed and electronic documentation accurately.
• Proficiency with EHR systems (Epic preferred), document management systems (OnBase), and insurance web portals.
• Effective organizational and time‑management skills.
• Ability to communicate professionally with insurance representatives, patients, and clinical staff.
• Understanding of medical terminology related to referrals, diagnostics, and authorizations.

Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states. ADMI powers four leading consumer healthcare brands: Aspen Dental, Clear Choice Dental Implant Centers, WellNow, Urgent Care, and Chapter Aesthetic Studio. Each brand benefits from ADMI’s community of experts, resources, and commitment to delivering smarter, more accessible care at scale.

About the Role

We are seeking a Marketing Manager to help shape and grow Motto Clear Aligners, one of ADMI’s fastest-growing categories. This role is ideal for a marketer with strong brand-building experience who can balance strategic thinking with hands-on execution. The Marketing Manager will be responsible for driving integrated programs that build awareness, shape consumer perception, and convert interest into action.

This role reports to the Director of Marketing, Motto Clear Aligners and will work closely with internal teams including Digital, Social, Creative, PR, and Insights to bring the brand to life across multiple consumer touchpoints.

Key Responsibilities

• Strengthen the Motto brand by developing and executing programs that drive awareness, consideration, and conversion.
• Collaborate with internal teams (digital, social, creative, insights, PR) to deliver integrated campaigns and programs.
• Partner with insights and analytics to track brand performance, identify opportunities, and apply learnings across initiatives.
• Support go-to-market planning for new offerings, including messaging, positioning, and launch execution.
• Ensure consistency of brand voice and experience across all consumer touchpoints, from digital to in-office.
• Build scalable marketing programs and campaigns that can evolve as the brand grows.

Qualifications

• 5–9 years of consumer brand marketing experience (CPG, retail, health, or DTC experience preferred).
• Proven track record of managing brand or product line initiatives that deliver measurable results.
• Strong understanding of consumer behavior and the path to purchase.
• Excellent collaboration and communication skills; able to influence and work cross-functionally with internal teams.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Entrepreneurial mindset with the ability to balance strategy and execution.
• Bachelor’s degree required; MBA a plus.
• Up to 5% travel.
• Based in Chicago, IL at Aspen Group’s headquarters.

If you are an applicant residing in California, please view our privacy policy here:

• Salary: Annual pay range: $100,000 - $130,000, plus bonus/incentives
• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

The Opportunity

• We are seeking a detail-oriented and creative Marketing and Communications Manager to promote a diverse portfolio of brands for our privately held real estate development and management firm. Based in South Haven, Michigan, with offices in Chicago, we acquire and manage real estate and marinas while operating several service businesses, including vacation rentals, boat, golf cart and bike rentals, and golf cart sales.

Key Responsibilities

Digital Strategy & Social Media

• Content Management: Edit and oversee organic social media content calendars across Facebook, Instagram, Twitter, TikTok, and YouTube.
• Paid Advertising: Develop and execute search and display campaigns using Google Ads, TikTok, and Facebook.
• Web & SEO: Monitor and maintain various websites with outside consultants while managing SEO/SEM through metric setting and analysis.
• Email Marketing: Plan and execute email campaigns for special promotions and events.

Traditional Marketing & Branding

• Strategy & Budget: Prepare and facilitate an annual marketing strategy and budget plan.
• Brand Integrity: Act as the key project manager to ensure a consistent brand and message across all subsidiary companies.
• Collateral Design: Design and layout online and print-based tools, including posters, email graphics, and web graphics.
• Operations: Coordinate the delivery of operational supplies such as table tents, sandwich boards, and gift cards.

PR, Events & Community

• Public Relations: Maintain relationships with local reporters and bloggers, issue press releases, and manage invitations to special events.
• Event Planning: Organize special events and "gorilla marketing" campaigns to drive traffic to business locations.
• Partnerships: Develop relationships with influencers and local community organizations through networking and outreach.

What You Need to Be Successful

• Experience: 1–3 years of experience minimum is preferred. More experience is a plus!
• Education: Bachelor’s degree in marketing, communications, PR, or a related field is preferred.
• Tech-Forward: Proficiency in Google Analytics and Office 365, with a willingness to learn latest technologies, including A.I..
• Creative Skills: Basic understanding of design and print production with the ability to provide creative direction and written copy.
• Core Attributes: Unwavering attention to detail and the ability to work under time pressure and defined budgets.
• Knowledge:  Operating knowledge to help manage and push scheduled updates to social media platforms, including Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, and TikTok.

Below is a link to our Job Application Form: