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Customer Service Representative / Order Entry Specialist Location: Duluth, GA (On-Site)

We are a well-established textile company specializing in sustainable, high-quality fabrics serving customers across the United States. We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in the Duluth, GA area.

This is a full-time, in-office role supporting our sales team and managing the order fulfillment process across four US warehouse locations. If you thrive in a fast-paced environment, take pride in accuracy, and enjoy being a key part of a collaborative team, we'd love to hear from you.

What You'll Do

As the primary point of contact between our customers and internal teams, you'll be responsible for accurately processing orders from start to finish and making sure everything runs smoothly along the way.

• Accurately input and manage customer orders received via phone, email, or web into QuickBooks with speed and precision
• Review orders for accuracy in pricing, item numbers, quantities, and shipping details before processing
• Coordinate with sales, production, and shipping teams to ensure on-time delivery and customer satisfaction
• Respond to customer inquiries regarding order status, changes, and cancellations in a professional and timely manner
• Generate and manage invoices, shipping documents, and sales reports
• Maintain up-to-date customer records and real-time order status in company databases

What We're Looking For

• Prior experience in customer service, order entry, or inside sales support — textile or product-based industry experience a plus
• Proficiency in QuickBooks or similar order management/accounting software
• Strong attention to detail — accuracy in data entry is critical in this role
• Clear and professional communication skills, both written and verbal
• Ability to multitask and prioritize in a high-volume environment
• Team player who works well with sales, warehouse, and operations staff
• Must be able to work on-site Monday through Friday, 8:00 AM – 4:30 PM

Compensation & Benefits

• Salary up to $60,000, commensurate with experience
• Group health insurance
• Dental insurance
• 401(k) with company match
• Competitive paid time off

This is a great opportunity to join a stable, growing company with a strong reputation in its industry and a team that genuinely takes care of its people.

Let me know if you need any other changes.

Job Title: Order Entry Specialist

Duration: Perm role

Location: Tampa, FL

Schedule: 4 days on-site, 1 day remote.

Salary Range: $37,000 – $48,000 (to confirm).

Job Summary:

We are seeking an entry-level Order Entry Specialist to support order processing and fulfillment operations. This role is ideal for recent graduates or early-career professionals with strong analytical skills and a passion for working with data and people. The ideal candidate is detail-oriented, enjoys problem-solving, and can effectively collaborate across multiple teams. Training will be provided, making this a great opportunity to grow within a dynamic operations environment.

Key Responsibilities:

• Review orders from end-to-end to ensure accuracy and completeness.
• Identify and resolve fulfillment issues and mismatches.
• Track and analyze data to prevent errors.
• Coordinate and communicate with multiple departments to ensure smooth operations.
• Start by cleaning up fulfillment errors and maintaining accurate order records.

Qualifications:

• Strong communication skills and engaging personality.
• Data analysis mindset and attention to detail.
• Excel proficiency is ideal.
• Experience with ERP systems preferred.
• Familiarity with Power BI, including exporting data to Excel.
• Experience with APO systems is a plus.
• Steel industry experience is highly desirable.

Key Attributes

• Analytical and detail oriented.
• Strong interpersonal and people skills — able to collaborate across departments.
• Ability to troubleshoot and resolve order discrepancies efficiently.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

5 days a week onsite in Temple, GA

$20/hr - OT is available

Flexible work schedule

Required Skills & Experience

• Experience with Excel and other Microsoft Suite Products
• Data entry skills
• Strong attention to detail

Nice to Have Skills & Experience

• Previous order entry experience

Job Description

We’re looking for a reliable, detail driven Order Entry Clerk to join our busy clerical team. If you enjoy fast paced work, staying organized, and keeping operations running smoothly, this is a great opportunity to grow your skills and build a long term career.

• Enter and process 20+ orders per day with speed and accuracy
• Pull orders from the “Releases” inbox
• Release orders in a timely, organized manner
• Support general office and clerical tasks
• Participate in cross training opportunities
• Proficient with Excel

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

IDR is seeking a Commercial Project Specialist to join one of our top clients for an opportunity in Suwanee, GA. This role is essential in managing and coordinating complex commercial projects within a dynamic supply chain environment, supporting order fulfillment from entry to shipment.

Position Overview for the Commercial Project Specialist:

• Manage commercial projects and customer orders from order entry through final shipment.
• Coordinate with Logistics, Warehouse, and internal teams to ensure project requirements are met.
• Handle customer communication regarding changes such as expedites, cancellations, or address updates.
• Monitor open order reports and research discrepancies to maintain data accuracy.
• Utilize ERP systems, particularly SAP, to maintain order integrity and data quality.

Requirements for the Commercial Project Specialist:

• Experience managing commercial projects or order fulfillment from order entry through shipment.
• Strong project coordination and control tower experience managing multiple orders or projects simultaneously.
• Excellent customer communication skills, including handling changes (expedites, cancellations, address or POC updates).
• Experience working cross-functionally with Logistics, Warehouse, and internal teams.
• Proficiency in Microsoft Office (Excel, Outlook, Word; PowerPoint a plus) and ERP systems, with SAP strongly preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Please note: Candidates must be authorized to work in the U.S. without current or future sponsorship. This role is not available for C2C.

We’re partnering with a well-established manufacturer of industrial food processing equipment to find a Technical Customer Service & Order Management Specialist to join their growing team in Columbus.

This role sits at the center of the business — acting as the key link between customers, sales, engineering, and operations — ensuring orders are processed accurately, delivered on time, and customers are fully supported throughout the lifecycle.

What You’ll Be Doing:

Customer Support

• Serve as a primary point of contact for customer inquiries (parts, service, equipment)
• Provide basic technical support and identify customer needs
• Communicate order status, lead times, and updates proactively

Order Management & Systems

• Enter and manage orders within ERP systems
• Maintain accurate records in CRM platforms
• Process quotes, acknowledgments, and order changes
• Ensure accuracy across pricing, configurations, and part numbers

Logistics & Fulfillment

• Coordinate shipments with internal teams
• Track deliveries and ensure on-time fulfillment
• Resolve shipping issues and communicate updates to customers

Cross-Functional Collaboration

• Partner with Sales, Engineering, Manufacturing, and Shipping teams
• Ensure alignment on timelines, requirements, and customer expectations

Continuous Improvement

• Identify opportunities to improve processes and customer experience
• Support aftermarket growth through responsiveness and efficiency

What We’re Looking For:

• 2–5 years of experience in customer service, order management, or similar role
• Experience with ERP and/or CRM systems
• (Salesforce, SyteLine, or Pacejet highly preferred)
• Strong communication and organizational skills
• Technical aptitude — experience in manufacturing, equipment, or industrial environments is a plus
• Detail-oriented with the ability to manage multiple priorities

What Success Looks Like

• High order accuracy with minimal errors
• Fast, professional response times to customers
• Strong internal coordination across teams
• Consistent on-time delivery performance

Why Join?

• Be part of a stable, growing, family-owned company with a strong reputation in the industry
• Known for a collaborative, down-to-earth culture where people tend to stay long-term
• High visibility role with the opportunity to grow into aftermarket, service, or leadership paths
• Work closely with multiple teams and make a direct impact on customer experience

If you enjoy working at the intersection of customer interaction, technical products, and operations, this is a great opportunity to step into a high-impact role.

Message me directly or apply here to learn more.

Position: Order Selector

Pay Rate: $23.00 - $25.00 /hourly

Location: Oakdale, CA

Schedule: Sunday - Thursday | 6PM

Job Description:

We are seeking a detail-oriented and efficient Order Selector to join our team. The ideal candidate will be responsible for accurately selecting and preparing orders for shipment, ensuring that all products are handled safely and efficiently. The Order Selector will work in a fast-paced warehouse environment and must be able to follow instructions precisely while maintaining a high level of productivity.

Duties and Responsibilities:

• Locating and gathering products based on customer order sheets or a voice pick system.
• Safely operating warehouse equipment such as stand-up forklifts and electric pallet jacks to move products and pallets.
• Building, stretch wrapping, and labeling pallets for shipment, ensuring orders are secure and free of damage.
• Assisting with the receiving of incoming products and loading finished pallets into trailers.
• Rotating product and helping to maintain accurate inventory records.
• Performing tasks within refrigerated and freezer environments.

Qualifications:

• Previous experience (often 2+ years) operating a stand-up forklift is commonly required.
• The role requires physical strength and the ability to lift, bend, and move consistently throughout a shift.
• Meticulous attention to detail is crucial for order accuracy and quality control.
• The company emphasizes reliability, a strong work ethic, and the ability to work assigned schedules, including overtime if needed.

Job Description:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support Americas food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Accurately, timely and safely selects product from pick slots and palletizes product for orders. Carefully organizes product for pick up in assigned will call area. Keeps will call area organized, clean and free of clutter and debris.
• Provides administrative support including verbal/written communication, all required paperwork and system data entry. Completes all duties accurately and timely.
• Analyze and interpret numerical data and perform basic math functions. Ensures count accuracy, record count, and verifies quality and labeling of orders according to shipping documents.
• Communicate with customers, vendors and company personnel in a positive and proactive manner.
• Understands the critical need for Food Safety and HACCP in all work activities, application and documentation.
• Perform back up work for warehouse, as needed, including but not limited to receiving, let-downs, put-away, selection, sanitation, loading, etc.
• Performs other related duties as assigned.

Qualifications:

Company description

Awards and Accolades

WM Supercenter #5932

12800 Pines Blvd Pembroke Pines, FL 33027-1708

$15.00 - $28.00/hr*

Part time

Shift may start between 8:00am - 11:00am

Shift may start between 1:00pm - 4:00pm

Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and requirements, see the Job Description.

Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see /notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see . *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

• Acknowledge and greet customers with a smile
• Answer customer questions
• Help customers find the products they are looking for
• Assist fellow associates as needed throughout the store
• Keep your area stocked, clean, and safe

Pay Rate: $18/hr

Location: Fontana, CA

Schedule (Days and Time): (2PM-10:30PM) Monday-Friday, Must be open to Working OT

• Picking - Locating and selecting product for orders in an accurate and timely manner.
• Condensing - Combining product from different containers into a single container to reduce the overall number of containers on a shelf and thus increasing warehouse organization.
• Repackaging - Verifying items and quantities of product and decanting into a new container that fits the shelf.
• Put away - Safely and accurately locating the repackaged containers onto the shelves.
• Packing - Safely and accurately placing ordered product in boxes for shipping.
• Value Added Services (VAS) - Tagging, affixing price tags and labels on goods and boxes and/or repackaging goods per client specification.
• Scanning - Using your attention to detail, run orders through a scan station to verify accuracy.

• Minimum 6 months of warehouse experience
• Ability to lift up to 45lbs.
• Ability to stand, squat, and bend for extended periods