Sms Jobs in Usa

239 positions found — Page 17

QA Auditor
Salary not disclosed
Memphis 1 week ago
Quality Auditor The Quality Auditor position is responsible for ensuring that all products are produced according to the appropriate specifications and meet all quality and customers standards.

Essential Functions and Basic Duties: Ensure that all procedures are being followed at all times on production lines Monitor line workers ability to perform their job function and and makes recommendations to the Quality Supervisor, Production Supervisor and Line Leaders, as needed.

Performs quality inspections as required, confirms date codes, lots, expiration dates, and all other customer specific requirements Ensures lines are cleaned and line clearance forms completed, as needed.

Monitor all lot changes to ensure compliance with the lot breakdown.

Monitor batch records for timeliness and accuracy Completes proper documentation of quality performance Ensures that all labels are correct Performs random checks on finished goods to ensure compliance.

Reports all deviations to procedures to the Quality Supervisor GMP Inspections for Clean Room and Production Areas Performs product quality tests and assures compliance to customer requirements Verifies proper date/lot codes on ink jet printers Performs any other assigned duties as necessary 2nd Shift Pay: $19.50/hr.

Memphis, TN Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.

Elite Staffing, Inc.

is proud to be an equal opportunity employer.

Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.

Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.

AI may be used to collect information and grade, rank, or score your answers.

All employment decisions are made by human reviewers.

By submitting your application, you authorize Elite Staffing, Inc.

to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.

For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.

All personal information provided will be handled in accordance with our Privacy Policy found on our website.

All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.

Elite Staffing, Inc.

is proud to be an equal opportunity employer.

Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Not Specified
Account Executive
🏢 Yourco
Salary not disclosed
Chicago, IL 1 week ago

At Yourco, we're bringing traditional industries into the future.

AI unlocks the opportunity to empower frontline workforces and bring traditional industries into the future.


Yourco is hiring, and we are looking for the best of the best in Chicago. It is the most exciting time to work in technology in our lifetimes, and for the team at Yourco, it is the most exciting time to bring technological advancements to organizations in traditional industries.


What is Yourco? The “app-less” employee app built for the frontline workforce. All of the powerful functionality and security you expect in an enterprise mobile app, with the simplicity, distribution, and actual two-way engagement of SMS.


Who We Serve: From small businesses to Fortune 500 enterprises, organizations in traditional industries trust Yourco as their frontline communications and frontline intelligence platform. Some of our customers include Snap-on, Sherwin-Williams, Keg Restaurants, Indianapolis Airport Authority, Great Day Improvements, and Ozinga. We specialize in serving industries with frontline, non-desk employees which make up 80% of the global workforce – manufacturing, construction, transportation, oil & gas, warehousing, agriculture, facilities services, retail, hospitality, real estate, and healthcare.


Ideal Customer Profile:

  • Persona: HR and Internal Communications
  • Industry: Manufacturing, Construction, Transportation, Warehousing, Agriculture, Real Estate, Retail, Hospitality, Healthcare, Oil & Gas
  • Segments (headcount): SMB (20-200); Mid-Market (201-2,000); Enterprise (2,001-10,000+)


Responsibilities:

  • Executing demos with new inbound and outbound leads.
  • Engaging buying committees and closing new Yourco customers.
  • Sourcing new opportunities by outbound prospecting (linkedIn, email, cold calling, direct mail), networking, and referrals.
  • Attending events to open up doors with new clients.


Advancement Opportunity: After you prove yourself, Mid-Market reps will have the opportunity to move into Large Enterprise sales in order to sell our Yourco Enterprise Bridge product.


Sales Tech Stack:

  • Hubspot
  • Apollo
  • RB2B
  • Clay
  • Zoom
  • LinkedIn Sales Nav


Perks:

Competitive comp

Medical, dental, and vision insurance

Stock options

High impact role and opportunity for growth

Conveniently located Chicago office across the street from the Willis Tower


More about Yourco:

  • Venture-Backed: Recently closed our Series A led by High Alpha ($9M total raised)
  • Team: Currently 10+ and growing!
Not Specified
Quality Assurance Manager
Salary not disclosed
Tucson, AZ 1 week ago

Universal Avionics has been a pioneer in avionics technology for over 40 years. We are a leading manufacturer of innovative solutions that enhance aviation safety, reliability, and operational efficiency. Our portfolio includes Head-Down Displays (HDD), Head-Up Displays (HUD), Head Wearable Displays (HWD), and Combined Vision Systems (CVS), featuring Enhanced Vision System (EVS) and Synthetic Vision System (SVS) technologies. We deliver both retrofit and forward-fit solutions across a wide range of aircraft types, serving commercial airlines, cargo operators, business aviation, and special missions worldwide.


Summary

Plan, coordinate, and direct the Universal Avionics Repair Station Quality for Service and Reliability activities designed to ensure Quality and Service of products consistent with established standards. This role will also be responsible for and has authority over all Repair station operations that are conducted under Part 145, including ensuring that Repair station personnel follow the regulations and serving as the primary contact with the FAA.


Essential Duties and Responsibilities include the following. Other duties may be assigned:


1. Regulatory Compliance & Avionics Quality Oversight:

  • FAA Accountable Manager for the Universal Avionics Repair Station.
  • Maintain compliance with the FAA Drug & Alcohol Program by completing all required program activities.
  • Oversee and sustain certification approvals issued by global aviation agencies, including the European Aviation Safety Agency (EASA) and the United Kingdom Civil Aviation Authority (UK‑CAA).
  • Maintain certification approvals from Coordinating Agency for Supplier Evaluation (CASE) and aviation operational customers.
  • Manage the ongoing update and compliance activities for Repair Station Quality Control Manual (RSQCM) and Safety Management Systems manuals.
  • Prepare and deliver comprehensive evaluation reports (findings, statistical analysis, root‑cause analysis, and Service Bulletin reviews) to the Certification team for FAA‑reportable events.
  • Manage updates, validation, and maintenance of the UA product line Capability List.


2. Quality Management:

  • Develop and uphold departmental objectives that align with corporate policies and regulatory requirements.
  • Develop, update, and maintain procedural documents within the BMS, including Standard Operating Procedures (SOPs), Work Instructions (WIs), and Forms.
  • Manage Repair Station inspectors engaged in quality assurance activities.
  • Actively contributes to quality management teams and provides clear, well‑structured technical and program updates to leadership.
  • Keeps management informed of significant quality issues, trends, and developments, along with the corrective actions underway to address them.


3. Training:

Design and implement quality assurance training programs approved by the FAA.


4. Internal, Regulatory and External audits:

  • Serve as the company representative during FAA, EASA, UK‑CAA, and customer audits and provides support for AS9100 external audit activities.
  • Manage internal processes to prepare for and support internal and external audits.
  • Responsible for supporting, managing, or implementing internal and external corrective actions.
  • Maintains approval certifications from AS9100 international Quality Management System (QMS) standard for the aviation, space, and defense (AS&D) industry.


5. Engineering, Customer & OEM Coordination:

  • Supports sustaining engineering efforts by partnering with Engineering to incorporate in‑service feedback into product design.
  • Investigate and resolve customer quality issues and respond to customer inquiries related to quality and reliability.
  • Serve as Repair Station Quality focal for OEM customers and Program Management.
  • Partner with Customer Service to manage warranty issues, complaints, and reliability trends.
  • Present MTBF metrics, reliability performance, and audit results to leadership and key customers.
  • Apply statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.


6. Other:

  • Serve on the Safety Committee to support the resolution of safety incidents and ensure compliance with regulatory requirements within the Safety Management System (SMS).
  • Ensure precision measurement tools meet Calibration standards, maintain regulatory compliance, manage calibration records, and oversee tool accuracy to support airworthiness.
  • Oversee the scrap program for top‑level units, parts, and materials, ensuring compliance with environmental regulations, safety standards, and efficient logistics processes.
  • Determine product acceptance and vendor continuation based on evaluation of their quality management systems and performance.
  • Qualify new subcontractors for the Repair Station in partnership with the Supplier Quality team to ensure compliance with regulatory and quality requirements.
  • Maintain current knowledge of applicable government and industry quality assurance codes, standards, and best practices.


Competency- To perform the job successfully, an individual should demonstrate the following competencies.


Minimum Qualifications:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:

Bachelor's degree (B. A.) in a related field from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience. Working knowledge and understanding regulatory requirements and experience managing an FAA Part 145 Repair Station from the Quality perspective required.


Computer Skills:

Microsoft Office suite- Word, Excel, PowerPoint. Familiarity with using ERP software.


Language Skills:

English


Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.


What We Offer:

  • Benefits eligibility starts on your first day as a full-time employee at Universal Avionics.
  • Medical insurance (multiple plan options, including low-deductible PPO)
  • Preventive care covered at 100%
  • Affordable copays for doctor visits, urgent care, and prescriptions
  • Teladoc virtual care access
  • Vision coverage through VSP (includes exams, frames, and lenses)
  • Dental insurance (covers preventive, basic, and major services)
  • 401(k) with immediate safe harbor match (100% match on up to 4% of pay after 60 days)
  • 9/80 work schedule option – every other Friday off
  • Vacation, sick time, and 14 paid holidays (including a week in December)
  • Tuition reimbursement
  • Gym reimbursement
  • One Pass Select (discounted access to gyms, fitness apps, and more)
  • Travel assistance and employee discounts
  • Employee Assistance Program (EAP) and emotional wellness support: Up to 3 free counseling visits per issue/year through Reliance Matrix
  • Up to 6 free counseling sessions per issue/year through Health Advocate
  • Includes mental health, financial, legal, work-life, medical navigation, and life coaching support
  • And more!


Why You’ll Love Working Here:

  • Universal Avionics offers the best of both worlds: the close-knit, agile culture of a mid-sized company, with the resources and global impact of our parent company, Elbit Systems.
  • Our team is driven by purpose, innovation, and a shared passion for aviation safety.
  • Here's what makes our work environment thrive:
  • A collaborative, supportive team of skilled professionals and mentors
  • Groundbreaking projects that shape the future of avionics technology
  • A company culture that promotes innovation, career growth, and continuous learning
  • Meaningful work that impacts air travel safety around the world
  • A strong work-life balance, including a 9/80 schedule option


To learn more about Universal Avionics, visit: Universal Avionics’ products and technology are subject to U.S. export laws and regulations, including but not limited to the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). As part of our compliance process, we inquire about work authorization and citizenship status to ensure alignment with these regulations.

Not Specified
Senior Account Manager
Salary not disclosed
San Diego, CA 1 week ago

Fidelitas is a full-service, strategy-driven marketing agency trusted by brands across eCommerce, CPG, sports, airports, and B2B. We pride ourselves on being the most reliable agency our clients have ever worked with by delivering proactive strategy, airtight communication, and results that move the needle.


We’re growing and adding a Senior Account Manager who can confidently own client relationships, lead cross-functional teams, and elevate the strategic direction of every account they touch. If you thrive in a fast-paced environment, manage with clarity, and are obsessed with delivering world-class service, we want to talk.


What You’ll Do
  • Serve as the primary point of contact for a portfolio of high-value clients across eCommerce, B2B, CPG, finance, and sports/entertainment verticals.
  • Lead strategic planning for each account—ensuring every initiative ladders up to revenue goals, KPIs, and client expectations.
  • Manage projects across paid media, retention marketing, SEO, creative, content, and development teams with precision and follow-through.
  • Proactively identify growth opportunities, campaign optimizations, and cross-channel improvements.
  • Turn data into decisions—presenting reporting, insights, and next-step recommendations with confidence and clarity.
  • Drive client satisfaction, retention, and account expansion by demonstrating reliability, expertise, and strategic thinking.
  • Oversee timelines, budgets, scopes, and deliverables to ensure no surprises for clients or internal teams.
  • Anticipate problems before they arise and maintain accountability across all assigned teams and tasks.
  • Represent Fidelitas’ core value of reliability in every interaction—internal and external.


What You Bring to the Table
  • 5–7+ years of experience in account management at a marketing agency or comparable environment.
  • Proven success in managing multi-channel digital marketing campaigns and cross-functional teams.
  • Strong understanding of paid media, SEO, email/SMS retention, creative production, and public relations.
  • Exceptional communication skills—written, verbal, and client-facing.
  • Ability to turn complex data into compelling, actionable insights.
  • Highly organized with meticulous attention to detail and proactive problem-solving ability.
  • A strategic mindset paired with a bias toward action and accountability.
  • Experience presenting to executives and managing senior-level relationships.
  • Ability to thrive in a fast-moving, entrepreneurial environment.


Nice-to-Haves
  • Experience with Shopify, Klaviyo, GA4, Meta Ads Manager, Google Ads, and AI Tools.
  • Prior Agency experience supporting 8- and 9-figure businesses.


Why You’ll Love Working at Fidelitas
  • Ownership of meaningful client relationships and real strategic impact.
  • A team that values excellence, accountability, and long-term client success.
  • Opportunities for growth in a scaling agency with ambitious goals.
  • Hybrid work flexibility with San Diego-based teammates.
  • A culture built on reliability, creativity, and continuous improvement.


Not Specified
Sales & Marketing - Distillery, Bar & Restaurant
Salary not disclosed
Santa Barbara, CA 1 week ago
Sales & Marketing Manager (Hospitality Growth Leader)

Cutler’s Distillery & Public House – Santa Barbara, CA

 

We’re not looking for someone to “run social media.”

We’re hiring a revenue driver.

Cutler’s Distillery & Public House is a craft distillery, bar, restaurant, and live-music venue in Santa Barbara.

This role is for a hands-on operator who understands hospitality marketing, events, partnerships, and customer retention — and who is comfortable being on the floor executing, not just planning.

Key ResponsibilitiesRevenue Growth

• Increase monthly revenue

• Improve average check sales

• Increase total visitors to Bar/Restaurant

• Drive Sales of Distilled Spirits (inhouse & wholesale)

• Increase Club memberships

Foot Traffic & Events

• Develop and manage weekly anchor events (live music, trivia, themed nights)

• Drive private bookings, corporate events, and distillery tours

• Build partnerships with local businesses and employers

Marketing Execution

• Run social campaigns

• Grow and manage email/SMS retention campaigns

• Create offers that convert first-time guests into repeat regulars

• Oversee content direction with performance accountability

On-Premise Sales Strategy

• Train staff on upselling and spirit promotion

• Help engineer menus for profitability

• Track KPIs weekly and adjust strategy quickly

Qualifications

• 3–7+ years in hospitality marketing, brewery/distillery growth, boutique hotels, or event-driven venues

• Proven track record of increasing revenue (not just impressions)

• Comfortable working on-site 4–5 days per week

• Data-driven and execution-oriented mindset

• Strong leadership and communication skills

Compensation

• Base Salary: $55,000 – $70,000 (DOE)

• Performance bonuses tied to revenue milestones

• Additional incentives tied to private events and bottle sales growth

High performers should expect meaningful upside.

What Success Looks Like (6–12 Months)

• Midweek consistently filled

• Strong repeat customer base

• Private events booked in advance

• Email/SMS list actively generating return visits

• Clear reporting dashboard showing growth trends

• Revenue trending toward

How to Apply

Please submit:

• Resume

• Short summary of a revenue growth win you personally drove

• Specific metrics you improved (traffic, revenue, bookings, retention, etc.)

Not Specified
Marketing Manager (Generalist)
Salary not disclosed
New York, NY 1 week ago

Marketing Manager (Generalist)

Extension Health — New York City (In Person) Full-Time | $65,000–$80,000/year

About Extension Health


Extension Health is NYC's premier longevity medical center — an all-under-one-roof platform for personalized healthspan optimization. We offer the most advanced diagnostics and breakthrough therapeutics available today, including peptide therapy, regenerative medicine, hyperbaric oxygen therapy, NAD+ IV infusions, therapeutic plasma exchange, and more. Founded by Dr. Jonathann Kuo, MD, our physician-driven team has helped 50,000+ patients take control of their health and longevity. We're growing fast and building the team to match.


The Role

We're looking for a hands-on Generalist Marketing Manager to drive brand awareness, patient acquisition, and word-of-mouth growth across Extension Health's West Village and Midtown locations. This role spans owned and earned channels — from content and email to PR, partnerships, and referral programs. You'll be the connective tissue between our clinical team, external partners, and the patients we serve, turning Extension Health's world-class offering into stories worth telling and sharing.


What You'll Do

  • Manage day-to-day marketing operations across social media, email, and the website
  • Brief, coordinate, and publish content across Instagram and other key channels — maintaining brand voice and clinical accuracy
  • Own email and SMS marketing cadences — from welcome flows to promotional sends
  • Build and manage a structured patient referral program to drive word-of-mouth bookings
  • Identify and develop earned media opportunities — press, podcast placements, influencer partnerships, and local PR
  • Support Dr. Kuo's thought leadership presence across social and media channels
  • Coordinate with the clinical team to develop patient education content and service spotlights
  • Manage relationships with wellness partners, corporate accounts, and community organizations to drive referral pipelines
  • Track and report on key marketing KPIs (bookings, referrals, channel performance) on a weekly basis


What We're Looking For

  • 3–5 years of marketing experience, ideally in healthcare, wellness, hospitality or a consumer brand
  • A natural storyteller with strong writing skills and an eye for brand consistency
  • Experience with email marketing platforms (Klaviyo, Mailchimp, or similar)
  • Proven track record building or contributing to referral or partnership programs
  • Some exposure to PR or earned media — pitching, media relations, or influencer management
  • Comfortable working in a fast-moving, founder-led environment where priorities shift
  • Highly organized with strong project management instincts
  • Genuine interest in longevity, health optimization, or functional medicine is a big plus


Nice to Have

  • Experience marketing healthcare or medical services
  • Familiarity with HIPAA-compliant marketing practices
  • Existing relationships with wellness, fitness, or lifestyle media
  • Basic knowledge of SEO or CMS management (WordPress)


What We Offer

  • $65,000–$80,000 base salary, commensurate with experience
  • The opportunity to grow with one of NYC's most exciting health and longevity brands
  • A front-row seat to the future of preventive and regenerative medicine
  • Collaborative, mission-driven team environment


To Apply Send your resume and a brief note on why you're interested to


Not Specified
Marketing Director, Growth & Brand
Salary not disclosed
Austin, TX 1 week ago

Director of Growth & Brand

Nimbus Healthcare | Austin, TX (Hybrid)


About Nimbus

Nimbus Healthcare is building the future of metabolic health — personalized, medically responsible, and grounded in real outcomes. Austin is our home, and from here we're building a brand that resonates locally and scales nationally. Brand is our competitive moat: the right messaging, positioning, and creative execution don't just support growth — they are growth.


The Role

We're hiring a Director of Growth & Brand to own paid acquisition, brand partnerships, messaging, and employer sales enablement — reporting directly to the Chief Growth Officer and leading key agency partners.


This is a player–coach role. You'll operate at the intersection of brand and performance, ensuring that messaging, creative, and positioning drive measurable results across every channel. You'll be accountable for CAC, MER, revenue growth, and ROI of the budget you own.


What You'll Own

  • Paid Acquisition & Performance Media: Own paid growth across Meta, Google, TikTok, and emerging channels. Direct agency partners with clear CAC, MER, and quality benchmarks. Drive continuous creative and messaging testing. Scale budgets responsibly ($40K+/mo baseline), tied to quality and LTV signals. Use brand differentiation to lower CAC and improve conversion over time.
  • Lifecycle Agency Oversight: Manage the agency responsible for email and SMS across onboarding, engagement, retention, and winback. Ensure lifecycle messaging is consistent with brand positioning and tied to retention and LTV goals.
  • Brand Partnerships & Influencer Marketing: Structure partnerships (e.g., Snap Kitchen, local Austin activations) that reinforce positioning and feed the acquisition funnel.
  • Messaging & Brand Execution: Translateour brand platform into scalable messaging frameworks for ads, landing pages, sales materials, and employer collateral. Run messaging experiments and own the feedback loop across paid, creative, and sales.
  • Employer Sales Enablement: Package DTC insights, patient outcomes, and messaging into employer-ready materials — one-pagers, pitch decks, ROI frameworks — that help close deals faster.
  • Team Leadership: Support the build of a high-performing growth organization that balances lean internal talent with strategic agency partnerships. Own agency management and accountability across creative, content, and paid media. Identify when key internal hires create leverage and lead high-performing talent as the team scales. Scale impact through systems, documentation, automation, and AI — not headcount alone.


Primary KPIs

  • Blended CAC & MER (with quality thresholds)
  • Checkout conversion rate
  • 30-day retention
  • Revenue impact across DTC and employer channels
  • Brand search & direct traffic growth
  • Creative-driven CVR lift
  • Experiment velocity & documented learnings


What You Bring

  • 8+ years in growth or performance marketing
  • 2+ years in healthcare, wellness, or regulated consumer businesses
  • Strong analytical fluency — you own the numbers
  • Experience managing agencies and distributed teams
  • AI fluency (non-negotiable) — you actively use AI to multiply impact and remove bottlenecks


Mindset that matters here: Judgment over hacks. Brand as a compounding asset. Ownership of outcomes. Bias for action without recklessness. Momentum beats perfection—we ship, learn, and improve in motion. Focus is a leadership responsibility—we protect what matters for our team and customers. We are human—we own it and move forward. We see the system, not just the task. Protecting our energy is a requirement—we can't help customers find their groove if we've lost ours.


Compensation & Benefits: Competitive base + performance bonus tied to DTC revenue goals. Equity grant. 401(k) match. Medical, dental, vision. Full access to Nimbus programs. Hybrid-enabled working model.

Not Specified
CRM Campaign Operations Project Manager
Salary not disclosed
Florham Park, NJ 1 week ago

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.


The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.


  • Pay: $40-$43/hr depending on experience
  • Duration: 12 mo to start (potential to extend / convert)
  • Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ


CRM Campaign Operations Project Manager Responsibilities:

  • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
  • Learn the business for the respective therapeutic areas/brands.
  • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
  • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
  • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
  • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
  • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
  • Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
  • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
  • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
  • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
  • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.


Leadership Competencies:

  • Positive “all for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.


CRM Campaign Operations Project Manager Qualifications:

  • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
  • Digital marketing or interactive agency experience is a plus.
  • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
  • Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
  • Analytical ability to identify optimization opportunities and program related issues.
  • Enthusiastic, solution-oriented attitude in accepting work/new challenges.
  • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
  • Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
  • In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
  • Experience implementing CRM best practices.
  • Proven track record of launching successful email campaigns and/or consumer programs.
  • Bachelor’s degree in business or marketing or equivalent experience.
Not Specified
AM Delivery Support Specialist
🏢 Lish
Salary not disclosed
Seattle, WA 1 week ago
About Lish


Lish ( ) is a fast growing Seattle startup that partners with chefs and restaurants to deliver high-quality curated catering to thousands of hungry office employees everyday. We provide unmatched menu variety and top-notch service, backed by technology that uniquely makes our scale and level of service possible. We’re a group of entrepreneurs, engineers, foodies, parents, coffee drinkers and creators with the mission of building a way to connect people to talented local chefs who care about great food.


Partners of Lish are independent artisans and restaurant owners passionate about crafting locally-sourced, scratch-made meals with fresh ingredients. Each chef tells their unique story through their food, bringing a variety of authentic cuisines and styles to our menus.


About the Job 


Our AM Delivery Support Specialist position (5:30am-1:30pm) is an exciting role at Lish that will be working directly with all the users of our platform - clients, chefs, and our delivery and onsite operation team - all of whom are our customers. 


You’ll be responsible for facilitating the successful execution of daily meal deliveries through creative problem solving and critical thinking. You will be working in collaboration with various departments and developing professional work experience at a fast growing startup. 


As a member of the team, you will develop relationships with and take initiative to improve experiences for all our customers. You will be expected to drive initiatives through data: creating reports, interpreting, analyzing, and reporting on customer data points. 

This position is full-time and you will report to the COO at our office in Seattle. 


Key Responsibilities 


  • Respond to inbound requests from clients, vendors, and operations team members in a timely, caring, and professional fashion through phone, SMS, internal messaging, and a ticketing tool (Zendesk), helping all Lish teams to build positive relationships with our customers. 
  • Monitor and troubleshoot meal deliveries by anticipating problems, effectively communicating to clients, chefs, and delivery personnel, and finding creative solutions that lower negative client impact.  
  • Document key delivery metrics such as on-time performance, food quality issues, and client location challenges. Ensure all pertinent information is accurately relayed to the appropriate internal stakeholders. Escalate issues that are unresolved and communicate effectively with other teams to ensure timely resolution. 
  • Collaborate with Customer Success/Operations in weekly meetings to develop and implement appropriate procedures for common client requests and issues, and work with them to meet SLAs and performance goals in customer retention, customer satisfaction, timeliness and accuracy. 
  • Partner with fellow delivery support team members to ensure accurate and timely menu planning for Tier 4 clients.
  • Compile weekly reports on operational issues, delivery timeliness, and client metrics, and present findings to relevant groups during team meetings.


About You


You balance professionalism with expediency and stay calm and effective in high-pressure, fast-paced environments where priorities shift quickly. Guided by our core values—especially Customer Obsession—you are a reliable, detail-oriented team player and a clear communicator, who can confidently manage multiple workstreams based on urgency and impact. You bring strong customer support experience, a solutions-oriented mindset, and a genuine commitment to resolving issues in ways that exceed customer expectations and build long-term trust. You approach your work with curiosity and discipline, using data and meaningful metrics to inform decisions, continuously improve processes, and help the team operate more efficiently at scale.


Requirements: 


  • 4+ years proven performance in a customer-facing environment 
  • Exceptional verbal and written communication skills 
  • Experience with a ticketing system (preferred: Zendesk) and spreadsheets (preferred: Google Sheets)
  • Experience working in a collaborative and fast-paced team environment
  • Demonstrated real time problem-solving skills and ability to prioritize multiple tasks based on urgency and importance
  • Demonstrated outstanding attention to detail, ownership, and follow-through 
  • Consistent record of achieving individual and team metrics
  • Must have a valid Food Handlers Permit or will acquire one within two weeks of starting role
  • Must be able to lift 40 lbs
  • Vehicle and valid driver's license with insurance
  • Food, catering, or delivery experience (preferred)


Benefits / Perks:


  • Competitive pay
  • Paid sick leave 
  • Open vacation policy
  • 401k with up to 2% company match
  • Hybrid work environment (in office required Wednesday and Thursday)
  • Work with an amazing, talented, and dedicated team
  • Frequent free chef-made food!


$50,000–$55,000 annually (non-exempt, overtime eligible)


Not Specified
Safety Manager- Lift Academy
Salary not disclosed
Indianapolis, IN 1 week ago

POSITION PURPOSE

Manages the development, approval, and execution of LIFT Academy safety programs, including, but not limited to the Voluntary Safety Reporting Program (VSRP), Safety Management System (SMS), and Flight Operational Quality Assurance (FOQA). Ensures compliance with corporate and regulatory safety standards. Manages the Emergency Response Program (ERP) for LIFT operations and facilities, including program maintenance, active response coordination, and the conduct of drills.


ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Safety Program Management (SMS, VSRP, FOQA):
  • Manages the development, approval, and maintenance of the Safety Management System (SMS) Manual and processes.
  • Oversees the Voluntary Safety Reporting Program (VSRP), serving as the focal point for safety information, inquiries, and report status.
  • Manages the Flight Operational Quality Assurance (FOQA) program (formerly flight data analysis), including the collection of fleet data and management of analysts/gatekeepers.
  • Maintains, develops, and enhances flight data event databases and tracks/trends SMS data to ensure program effectiveness.
  • Acts as liaison between the Event Review Committee and departments for the implementation of recommended changes and corrective actions.
  • Ensures all documents and records regarding safety programs are maintained and made available to appropriate parties.
  • Emergency Response:
  • Manages the Emergency Response Program for LIFT.
  • Maintains and updates the Emergency Operations Plan for all LIFT facilities.
  • Conducts and evaluates regular emergency response drills and exercises.
  • Serves as a primary coordinator during active emergency responses.
  • Coordinates with facility management to ensure compliance with building regulations and supplies associates and students with necessary resources in emergency situations.
  • Audits & Evaluation:
  • Manages the Internal Evaluation Program, including evaluations of operational divisions and internal audits.
  • Develops and maintains a schedule of audits and evaluations.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

  • Bachelor’s (B.A. / B.S.) degree or equivalent with 3 years of related experience.
  • Proven leadership skills in flight training or air carrier operations, quality control, maintenance, safety or a combination.
  • Thorough understanding of System Safety and Risk Management principles.


PREFERRED EDUCATION and/or EXPERIENCE

  • Bachelor's degree or equivalent in Aviation.
  • Airman Certificate; Commercial pilot, dispatch or A&P (or comparable military experience).
  • Five (5) years related experience, preferably in 14 CFR Part 141 Pilot School or Part 121 Air Carrier operations, quality control, maintenance, operations, safety or a combination.


LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.


REASONING/PROBLEM SOLVING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


DECISION MAKING

Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be short term and usually of moderate cost.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

  • Able to move about the work environment.
  • Frequently required to stand, walk, sit, talk and hear.
  • Ability to lift up to 25 pounds up to 70% of the time.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typically not exposed to extreme environmental conditions.


TRAVEL REQUIREMENTS

Ability to travel up to 25% of the time, including overnight and weekend travel.


EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
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