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Customer Service Assistant
Salary not disclosed
San antonio, TX 2 days ago
Company Description
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities
  • Support daily customer inquiries through clear and professional communication
  • Assist with order processing, scheduling, and service coordination
  • Maintain client records, documentation, and internal updates
  • Collaborate with internal teams to ensure seamless service delivery
  • Address customer concerns with patience, accuracy, and a solution-driven approach
  • Contribute to improving service procedures and overall client experience

Qualifications
Qualifications
  • Strong communication and interpersonal skills
  • Ability to multitask and manage priorities in a structured environment
  • High attention to detail and organizational accuracy
  • Problem-solving mindset with a customer-first approach
  • Comfortable working independently and as part of a team
  • Proficiency in basic office and administrative tools

Additional Information
Benefits
  • Competitive salary package
  • Opportunities for professional growth and long-term career development
  • Supportive, organized, and professional work environment
  • Skill-building across customer relations, service operations, and internal coordination
  • Stable and structured job type with clear advancement potential
Not Specified
Job Customer Service Representative
🏢 SP Plus
Salary not disclosed
San diego, CA 2 days ago
Customer Service Representative

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just \"drive in and drive out.\"

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.

  • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
  • Assists customers in making payment to fully automated revenue control equipment
  • Goes above and beyond to deliver an exceptional client and customer experience
  • Assists in the management of the day-to-day activities of the assigned location.
  • Monitors parkers in pay-in lanes
  • Makes every customer interaction a moment that matters through friendly and professional conduct.
  • Willing to assist customers that have forgotten where they parked their vehicle.
  • Performs other necessary functions as assigned.
  • Conducts garage and facility audits as required by management.
  • Counts \"bank\" of revenue (if required) at beginning of shift to ensure starting total is correct.
  • Makes change (if required) for customers before transactions.
  • Quotes rates for parking services.
  • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
  • Resolves customer complaints independently or with the aid of a supervisor.
  • Answers telephone in a prompt and courteous manner (if required).
  • Maintains cleanliness of facility and picks up trash in the surrounding area.
  • Presents themselves professionally (neat appearance and in uniform) at all times while at work.
  • Arrives to work on time for scheduled shifts.
  • Completes any other duties that may be assigned by the supervisor.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required: High School Diploma or an equivalent combination of experience and education

Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate to loud.
  • The exposure level in the work environment to vehicle emissions is moderate to high
  • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
  • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
  • The exposure level in the work environment to bright sunlight and nighttime working conditions is high.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.

Salary Range: $18.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Location

US-CA-SAN DIEGO

Not Specified
Registered Client Service Associate
Salary not disclosed
Garden city, NY 2 days ago
Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).

What We're Looking For

Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.

Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.

Provide quotes and other account-related information to assist clients.

Organize and assist in the maintenance of complete client account and trade-related records for the FA(s) and certain required files for the branch office.

Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).

Provide reports and other information to FA(s), as requested.

Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics. Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.

Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client's state of residence.

Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.

Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.

What You'll Bring

Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.

Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.

Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.

Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Communication Skills - The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.

Education & Experience

Minimum Required: High School Diploma or equivalent

Minimum Required: 2 years investment industry experience

Licenses & Credentials

Minimum Required: Series 7 and 63 or 66

Compensation Range

Salary: USD $48,100.00/Yr. - USD $72,100.00/Yr. Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit Applications are accepted until the position is filled.

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

Not Specified
Member Services Representative PT Afternoon
✦ New
Salary not disclosed
Mansfield, TX 1 day ago
Member Services Representative - Front Desk

Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.

Perform to your best abilities during your assigned work shift.

Monitor and maintain club cleanliness and atmosphere.

Ensure that all proper training has been completed in order to operate safely and efficiently.

Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

Process and Review Daily Club Activity Paperwork and file in appropriate folders.

Audit and Balance Cash Drawers on a daily basis.

Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

Adhere to company's policies and guidelines and address any minor infractions.

Provide a safe and secure environment for all members

Communicate with members and create a high level of customer service.

Stocking all retail and promotional items for following shift.

Perform daily club inspections, complete assigned cleaning sections.

Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

Staying up to date on all required certifications and training courses.

Communicating with, promoting, touring, and assisting prospects and potential members

Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

Ensuring Facility complies with all state and federal laws and insurance requirements

Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Qualifications

Must be at least 18 years of age or older.

HS diploma or equivalent required.

Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

Great communication skills with internal and external customers.

Must be team oriented, motivated and well organized.

Benefits & Perks

Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

Every Team Player receives a FREE Planet Fitness Black Card Membership

Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Other Details

Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Not Specified
Restaurant Service Manager
✦ New
Salary not disclosed
North platte, NE 1 day ago
Be A Part Of Our Success

At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. We've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

Assists the general manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

Reporting Relationships:

  • Reports: Directly to General Manager
  • Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
  • External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools

Leadership Abilities:

  • Demonstrates principles actions, uses sound judgment and follow through on commitments.
  • Anticipates problems and issues and makes timely and sound decisions.
  • Demonstrates a passion and working knowledge of food, liquor, beer and wine.
  • Leads by example and maintains a guest first focus.
  • Sets and shares goals with team, monitors and tracks progress of goals.
  • Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
  • Clarifies roles, responsibilities, priorities and expectations.

Position Activities and Tasks:

  • Assists the General Manager in planning and analyzing administration and operations manpower.
  • Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
  • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
  • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
  • Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
  • Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
  • Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
  • Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Ensures the thorough training and development of non-exempt personnel directly supervised.

Physical Requirements/Environment/Working Conditions:

  • Extensive standing and walking for up to 8 hours
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
  • Must be able to communicate clearly
  • Exposure to heat, steam, smoke, cold
  • Reaching heights of approximately 6 feet and depts. of 2 - 3 feet.
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment.
  • Must be able to fit through openings 30\" wide
  • Must be able to work irregular hours under heavy pressure/stress during busy times
  • Bending, reaching, walking
  • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
  • Lifting up to 50 pounds
  • Exposure to dish and cleaning chemicals

Supervision Received:

Receives direction and training from Regional Manager as to the specific procedures and assignments.

Education Level Required:

High school diploma; some college or degree preferred.

Experience Required:

1 2 years' managerial experience preferred, preferably in the food service industry.

Disclaimer:

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Not Specified
Customer Service Representative - Store #43
✦ New
Salary not disclosed
Bluffton, SC 1 day ago
Customer Service Representative - Store #43

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.

Essential Duties And Responsibilities:

  • Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
  • Speak honestly and act with integrity, upholding company values at all times.
  • Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
  • Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
  • Ensure compliance with company policies, procedures, and safety regulations across all store activities.
  • Attention to detail while multitasking.
  • Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
  • Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
  • Assist the store leader with additional tasks as needed.

Requirements:

  • Must be 18 years of age or older to work in store operations.
  • Must be 16 years of age to work in kitchen operations
  • Must have reliable transportation.
  • Flexible availability is required, including nights, weekends, and holidays.

Physical Requirements:

  • Ability to stand for extended periods, ranging from 8 to 10 hours.
  • Ability to push or pull up to 50 pounds.
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
  • Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels
Not Specified
Retail Customer Service Cashier
✦ New
🏢 Loves
Salary not disclosed
Heflin, AL 1 day ago
Retail Customer Service Cashier

Location: Heflin, AL, US, 36264

Req ID: 474031

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program, Paid Time Off, Flexible Scheduling, 401(k) 100% Match up to 5%, Medical/Dental/Vision Insurance after 30 days, Competitive Pay, Career Development, Hiring Immediately

Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions
  • General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
  • Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
  • Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
  • Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
  • Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
  • Ability to move, lift 25+ pounds. Ability to work in various temperatures.
Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Not Specified
RN Patient Services Manager II - WOCN Team
✦ New
Salary not disclosed

Wound, Ostomy, and Continence Nursing (WOCN) & Diabetes Resource Nurses (DRN) Teams Join and Lead Our Growing Clinical Teams! Are you ready to lead dedicated nursing teams delivering expert care across a diverse patient population? We are seeking a Nurse Manager to oversee both the Certified Wound, Ostomy, and Continence Nurse (CWOCN) team and the Diabetes Resource Nurses (DRN) team at UNC Medical Center.

This unique leadership opportunity combines two vital clinical programs aimed at improving patient outcomes and enhancing care delivery.

What You'll Lead: Oversight of a full-scope CWOCN practice encompassing pediatrics to adults in medicine, surgery, oncology, and outpatient care.

Leadership and development of the Diabetes Resource Nurses (DRN) team, advancing diabetes education and resource support throughout the UNC Medical Center.

Fostering a collaborative, innovative environment where nurses work together to solve complex patient care challenges.

Management of care delivery for complex wound cases, including Negative Pressure Wound Therapy (NPWT), ensuring high-quality outcomes in a growing service line.

Leading quality improvement initiatives such as reducing hospital-acquired pressure injuries (HAPI) and improving outcomes for new ostomates.

Mentoring, education, and coaching to empower both teams and promote continuous professional development.

Why Lead Our Teams? Our WOCN and DRN services are expanding alongside the anticipated launch of a complex wound service, bringing new expertise and resources to meet the growing wound care and diabetes management needs across North Carolina.

As manager, you'll be instrumental in shaping the future of these critical care areas, building strong provider partnerships, and ensuring your teams' success in delivering meaningful patient outcomes.

If you are passionate about nursing leadership and ready to make a broad impact across wound care and diabetes education, we want to hear from you! Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: The Patient Services Manager II assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care
- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management
- Effectively manages human resources and creates an environment conducive to staff recruitment and retention.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management
- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues
- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies.

Integrates current scientific evidence into standards of practice.

5.

Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● BLS required.

Professional Experience Requirements: ● Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Wound, Ostomy Care Nurses Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Not Specified
RN Patient Services Manager II - Pain Management Center
✦ New
🏢 UNC Health
Salary not disclosed
Chapel Hill, North Carolina 1 day ago

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care
- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management
- Effectively manages human resources and creates an environment conducive to staff recruitment and retention.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management
- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues
- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies.

Integrates current scientific evidence into standards of practice.

5.

Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● BLS required.

Professional Experience Requirements: ● Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: UNCH Pain Management Center Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $44.56
- $64.06 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.

If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Not Specified
Customer Service Coordinator- Service Writer
Salary not disclosed
Stockton 2 days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Salary: $27.50/hr + (3.00/hr) Shift Differential Schedule: Monday to Friday 2:00pm to 10:30pm Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 3663 Petersen Rd Primary Location: US-CA-Stockton Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602514
Not Specified
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