Smart Security Services Address Jobs in Usa

Job title: Customer Service Representative

Location: Remote (preferred in the Tri-State area)

Duration: 6+ Month C2H

2-3 years of experience minimum. Heavy preference for French Canadian speaking candidates, open to Bilingual - English/Spanish candidates, and will also consider English speaking candidates.

Overview

The Customer Service Representative (CSR) position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from Members. Contact Center Representatives will handle complex inquiries involving Membership/Fraternal transactions that arrive in 3 primary languages (English, French, Spanish). The successful CSR will be able to thrive in a high-volume, changing service environment. At all times, maintains a professional, courteous, and positive image to reflect positively on the Orders image and business operations.

Core Responsibilities

• Greets callers positively and professionally; verifies security information such as, but not limited to, agent id, social security #, dob, address, and phone numbers.
• Engages callers, asks probing questions, to determine the nature of the call, and responds to the reason for the call. Use administrative systems to search for the information needed to answer the callers inquiry and provide the appropriate response.
• Follows procedures for release of specific policyholder information; assesses customer and field force needs for Home Office assistance. Forwards standard or special action requests to the appropriate department to comply with the callers request for written correspondence.
• Reviews and determines the nature of email inquiries, analyzes the issue, and responds appropriately or directs the inquiry to the proper department. Serves as liaison between our website and appropriate departments.
• Routinely reviews departmental communications, product updates, and other tools to stay current with organizational developments.

Skills Qualifications

• In-depth knowledge of life insurance and annuity products in particular, with emphasis on the Orders product offerings.
• In-depth knowledge of Membership and Fraternal business function
• Complete familiarity with online information systems and procedures regarding the dissemination of information and product administration.
• Solid oral and written communication skills.
• Must be customer service oriented.
• Conflict resolution; diplomacy.
• Must be able to multi-task and enjoy working in a high-volume contact center
• Life 70, Policy Master Record, Ingenium, Red I, Rate Book, RBSS, AWD, and website.
• Customer Service training materials
• Microsoft Office: Outlook, One Note, Teams. Word, Excel
• Familiarity with Call Center Technology: IVR, Soft-Phone, Call Back Assist
• CRM
• Customer-Focused, Empathy, Service-Minded, Flexible, Task-oriented, Integrity, Multi-tasker

Preferred:

• Bilingual English/Spanish or English/French

Education: BS or BA degree in related field or equivalent work experience

Experience: 2-3 years related work experience with life insurance products and/or direct customer contactor equivalent combination of training and experience.

At US Elogistics Service Corp. DBA CIRRO Fulfillment, we're powering global commerce through fast, intelligent, and scalable fulfillment solutions. With a footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we're redefining how brands deliver customer experiences. We're looking for a Customer Success Specialist to join our North American team and drive long-term customer satisfaction, retention, and growth.

What You'll Do

• Own and manage a portfolio of B2B eCommerce clients, acting as their trusted logistics partner.
• Drive onboarding, adoption, and long-term success with CIRRO's fulfillment services.
• Serve as the client advocate internally—aligning with operations, tech, and sales to ensure a seamless experience.
• Analyze fulfillment performance metrics, proactively address challenges, and drive continuous improvement.
• Conduct regular business reviews and maintain clear communication with stakeholders.
• Identify upsell and expansion opportunities that support client growth.

What You'll Need

• 2+ years experience in customer success, account management, warehouse operations or logistics operations (3PL/eCommerce preferred).
• Strong problem-solving skills and the ability to simplify complex logistics topics for clients.
• Excellent communication and relationship-building abilities.
• Experience with logistics platforms, WMS, or order management systems is a plus.
• Bachelor's degree preferred or equivalent experience in logistics, supply chain, or business.

Why CIRRO

• Competitive pay and benefits
• Fast-growing, tech-forward company
• Collaborative, global team culture
• Room for growth in a high-impact role

CIRRO Fulfillment is an equal opportunity employer.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Customer Service and Distribution Manager. The Customer Service and Distribution Manager will serve as a member of the Tissue Bank’s management team with responsibility for managing customer relationships and delivering exceptional service. This role contributes to the Tissue Bank’s strategic objectives of revenue growth through the effective management of inventory, coordination of returns/transfers, production planning, order fulfillment, and contract management. It ensures DCI Donor Services remains in compliance with all regulatory guidelines with respect to management of tissue, and recruits, develops and retains talent to create a best-in-class Distribution organization

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Ensures sales goals and budget objectives are met through fulfillment of customer orders and unsurpassed customer service. Creates and distributes inventory report to ensure customers in DCIDS’s donor service areas have first choice to available grafts. Communicates tissue availability to Distributors and Contract Partners as appropriate.
2. Determines appropriate “par” levels for tissue inventory to ensure DCIDS can provide appropriate service levels to its customers. Represents Distribution at Production Planning meetings, providing demand requirements based on sales forecasts and processing leads times.
3. Maintains a month-on-hand report to monitor and address low demand inventory. Acts as part of team to create programs/pricing or identify alternative outlets to ensure tissue is utilized. Communicates these programs to customers as appropriate.
4. Ensures that Distribution department is compliant with all regulatory requirements related to storing, shipping, returning or transferring human donated tissue. Has clear understanding of the Center for Biologics Evaluation and Research (CBER) regulations for HCT/Ps established in 21 CFR Parts 1270 and 1271. Supports Account Managers and Inside Sales Specialists with directions on handling tissue requirements in the field.
5. Manages sales agreements with client hospitals, group purchasing organizations (GPOs), distributors and others. Works with Director of Sales to discover requirements to win the contract. Leads negotiation of contract terms. Manages contracts to track renewal dates, alerting management team to any required action. Renegotiates terms as appropriate.
6. Supports Distributor relationships by monitoring distribution revenue, calculating commissions, and securing authorization for timely payment.
7. Monitors, reports and presents revenue results and tissue utilization to senior management, medical management and medical directors. Supports Sales team with Quarterly Territory Reviews reports.
8. Recruits, retains, and develops results driven Distribution team. Advises and counsels, assists, and directs activities to ensure ongoing high performance. Implements timely corrective action when necessary. Identifies training needs to ensure Customer Service Coordinators are proficient in inventory management, regulatory requirements, and interacting with clinical customers.
9. Recommends capital equipment and expense budgets. Reviews and approves expense reports and takes necessary steps to keep expenses within approved budgets and policies.
10. Performs other duties as assigned.

The ideal candidate will have:

• Associate’s Degree required/Bachelor’s Degree preferred in related field
• Minimum 5+ years of medical device, banked human tissue, or biotechnology sales/marketing experience
• CTBS required within first year of employment
• Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel are required.
• Observes, listens to and talks with employees and others. Stands, sits, and walks. Reads and writes a variety of reports and documents. Travels to OPO and hospital facilities. Lifts up to 50 pounds.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI7c69c8eaebf5-3631

Armed Security Contractors

Cardinal Point Security Group is seeking Armed Security Contractors for special fill-in details as needed in the 5-County Southeastern PA area. Primary responsibility is to ensure the safety and protection of visitors and staff members.

Pay:

This is a 1099 contractor position with a pay range of $25.00 to $30.00 per hour, based on contract with each client.

Location: 5-County area of Southeastern Pennsylvania

Schedule:

Weekdays, evenings, weekends

4-hour minimums

Fill-ins for special, pop-up details as needed

Basic Qualifications:

• Prior law enforcement experience is required AND five years of experience as an armed security officer
• Graduate of a Municipal or State Police Academy. A graduate of a Federal Police Academy, Military Police, or Military Master of Arms may be considered
• Possess a valid PA Act 235 certification AND possess your own firearm AND a Level 3 holster
• Able to work well under pressure.
• High School Diploma or GED
• Consent to a drug screen and completing criminal background investigation.
• No felony convictions or misdemeanor convictions involving moral turpitude.
• Reliable means of communication (active cell phone with mobile email access)
• Ability to comprehend and utilize the English Language (verbal and written)
• Reliable means of transportation
• Must possess a professional and courteous demeanor.
• Valid Driver’s License

Duties & Responsibilities:

• Patrol facilities and grounds to prevent access to restricted areas, theft, or vandalism
• Access Control and Monitor CCTV as required
• Monitoring facilities throughout scheduled shift
• Report on maintenance issues for appropriate personnel
• Function as First responder for emergencies.
• Identify and report suspicious activity.
• Completes daily activity reports and incident reports as required
• Incident management
• Cultivate positive relationships with staff and visitors.
• Other duties as assigned.

Upon engagement for any detail, a sub-contractor agreement must be signed. As a 1099 contractor, you are solely responsible for your federal taxes and any applicable deductions. Cardinal Point Security Group will report your total earnings to the IRS

To ensure compliance with Cardinal Point’s commitment to a drug-free workplace, employees may be subject to random drug screens.

Cardinal Point Security Group is an Equal Opportunity Employer

About the Company

Cardinal Point Security Group specializes in delivering comprehensive safety strategies for schools, childcare organizations, and higher education institutions.

About the Role

Cardinal Point Security Group is building a team of Security Officers who will facilitate a safe environment and keep students, staff, and visitors safe from violence.

Responsibilities

• Patrol school facilities and grounds to prevent access to restricted areas, theft, or vandalism
• Incident Management and verbal de-escalation
• Maintains orderly flow of foot traffic in the hallways
• Monitors restrooms throughout the day
• Report on maintenance concerns to appropriate personnel
• Act as First responder for emergencies
• Stands post at secondary locations as required
• Identify and report suspicious activity

Qualifications

• Must possess prior experience as a Municipal Police Officer OR State Trooper
• Experience as Military Police and/or Master at Arms will also be considered
• Five years of experience as an armed security officer
• Must possess a valid PA Act 235 Certification
• Must possess a valid PA Concealed Carry Permit
• Must possess your own firearm
• Must be able to pass firearms qualification course
• Able to work well under pressure
• High School Diploma or GED
• Consent to a drug screen and completing criminal background investigation
• Consent to obtain required clearances for working in school
• No felony or misdemeanor convictions involving moral turpitude
• Reliable means of communication (active cell phone with mobile email access)
• Ability to comprehend and utilize the English Language (verbal and written)
• Reliable means of transportation
• Must possess a professional and courteous demeanor

Required Skills

Verbal de-escalation

Schedule

Monday to Thursday 1:00 PM to 7:00 PM

Pay range and compensation package

Starting pay rate is $25.00 per hour with opportunities for an increase based on performance and longevity.

Equal Opportunity Statement

Cardinal Point Security Group is an Equal Opportunity Employer

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

Sometimes the threat to life, destruction of critical infrastructure or damage to the environment is so severe that a specially trained and equipped security force is needed. When that happens, Inter-Con turns to its Security Officers. As part of this elite team you will secure some of our most vital assets. You will be trained in enhanced security procedures and be exposed to cutting edge technology. The qualifications are high and the training is rigorous, but if you make it you'll join one of the most exclusive clubs in the Inter-Con family. As an Security Officer you are at the tip of the spear when it comes to the advanced security solutions we provide our clients every day.

Specific benefits include:

• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Qualifications

Guards shall meet all the following requirements:

• Minimum 18 years of age
• Must possess and show documentation to demonstrate completion of a high school diploma or general equivalency diploma
• Must have effective written and oral communication skills.
• Must have completed all required training and registration pursuant to the Security Guard Act and must possess a valid NYSDOS photo I.D.
• Must have a valid New York State ID
• Must have a valid Fire Guard (F-01, F-03, F-4) Certification from the New York City Fire Department.
• Must be able to stand or walk for a consecutive eight (8) hour shift
• Must be able to climb stairs
• Must be able to lift and carry objects similar in weight to a fire extinguisher (i.e., objects weighing 25 lbs.)
• Must be able to sufficiently assist persons requiring aid or assistance.
• Must have adequate eyesight to perform the visual ID check required for access.
• Must be proficient in typing and possess computer skills
• Must be OSHA certified and have completed the 10-hour Occupational Safety and Health Training course in General Industry Safety and Health
• Must possess one or more of the following:

1) Two years of prior Military experience on active duty with an honorable discharge (DD214) from any branch of the military or Coast Guard; or 2) Two years' experience as a member of the National Guard or Military Reserves; or 3) Two years of full-time experience as a NYSDOS registered New York State security guard; or 4) Two years full-time experience as a Police Officer, Probation Officer or Corrections Officer or Two Years of security officer experience.

Work Environment and Schedule

• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Open availability Nights, Weekends, Holidays and overtime as directed(overtime occurs).
• Work various shifts and Holidays as assigned.

Job Types: Full-time, Part-time

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

The Compliance Officer will be familiar with risk management, comfortable leading internal risk assessments, and possess knowledge of HIPAA and NIST privacy and security requirements for health information networks.

Complete description: The candidate will be allowed to work remotely.

Reports to: Branch Manager or Account Manager

Job Summary:

This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to assigned sites.

Job Duties:

Protect the interests of the client within the limits of the facility and to protect the lives and property of employees and visitors.

Observe and report signs of crime or disorder and investigate disturbances.

Prepare reports on a daily basis as trained and turn them into the proper contacts.

Complete patrols as required by post orders

Monitor and control access to property as required by post orders.

Notify proper authorities in all cases of emergencies as outlined in the post orders.

Report all violations of company policy and local and federal laws as stated in the Employee Handbook.

Additional Responsibilities:

Long hours standing up

Willingness to work extended hours

There may be additional responsibilities as specifically required by the client and the assigned post.

Knowledge, Skills, and Abilities:

Ability to maintain safe environment for officers, clients, vendors and employees.

Ability to deal tactfully with the public

Minimum Requirements:

High School Graduate or GED

Must be 21 years of age.

Clean criminal background

Must be able to obtain state required licensing

Must be able to complete job duties of the position

Must be physically able to walk and stand for extended hours

Must be physically fit and able to lift, push, or carry up to 50 lbs.

Must have excellent customer service and communication skills.

Military veterans and former police officers encouraged to apply.

*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instruction or post orders as requested by direct supervisor or approved client contact in order to maintain positive client relationship.*