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Company Description
Semper Fi Heating & Cooling LLC is a veteran-owned and operated local business in Mesa, AZ, committed to providing customers with the best deals, products, and warranties in the heating and cooling industry. We proudly support military veterans and their families by offering exclusive discounts as a token of appreciation for their service. Guided by a strong sense of integrity and dedication, we aim to address your heating and cooling needs with professionalism and care. Our team stands ready to deliver exceptional customer service and reliable solutions.
Role Description
We are seeking a results-driven Chief Operating Officer to oversee the operational efficiency and business strategy of Semper Fi Heating & Cooling LLC. This full-time, on-site role in Mesa, AZ will involve managing daily operations, optimizing processes, overseeing financial performance, and collaborating with executive leadership to drive company growth. The COO will be instrumental in ensuring seamless service delivery, fostering team collaboration, and maintaining the company’s commitment to excellence and integrity.
Qualifications
- Proficiency in Business Planning and Operations Management, with the ability to develop and execute strategic initiatives
- Strong Analytical Skills for evaluating data, identifying trends, and making informed operational decisions
- Expertise in Finance and Budgeting, with experience in managing budgets, financial forecasting, and cost control
- Proven leadership skills with the capability to lead teams, drive performance, and inspire organizational alignment
- Exceptional communication, problem-solving, and organizational abilities
- Experience in the HVAC industry or a related field is highly preferred
- Bachelor’s degree in Business Administration, Management, or a related field; an MBA is a plus
- Strong commitment to upholding company values and delivering superior customer service
- Experience with ServiceTitan required
- At least 10 years of experience operating in the residential HVAC industry
The Project Manager is responsible for the end-to-end management of projects, ensuring that deliverables meet project objectives, budgets, and timelines. The role includes overseeing the planning, execution, and completion of projects, coordinating resources, managing risks, and maintaining strong communication with stakeholders. This position may involve managing multiple projects simultaneously or supporting senior project managers on more complex initiatives.
Responsibilities
- Develop detailed project plans, including scope, timeline, resources, and budget.
- Define project deliverables and ensure that they align with client or organizational goals.
- Lead project execution by coordinating teams, resources, and tasks to meet project objectives.
- Oversee project schedules, ensuring timely completion of milestones and deliverables.
- Lead cross-functional project teams, providing direction and support to team members.
- Ensure that team members are clear on their roles, responsibilities, and deadlines.
- Hold regular meetings to track progress, resolve issues, and address any project challenges.
- Foster a collaborative team environment and motivate the team to meet project goals.
- Identify and assess project risks, developing mitigation plans to address them.
- Address issues and challenges proactively, ensuring that project timelines and quality standards are maintained.
- Provide updates to stakeholders on the status of identified risks, issues, and resolutions.
- Manage project budgets, ensuring projects are delivered within financial constraints.
- Track expenses and resource utilization, identifying cost-saving opportunities without compromising quality.
- Serve as the primary point of contact for project stakeholders, including clients, vendors, and senior management.
- Coach and support project team members with tasks you assign them.
Qualifications
- Bachelor's Degree in engineering, construction, business or a related field
- Strong business acumen in project planning and management
- Strong verbal, written, and organizational skills
- Strong problem-solving skills to address project challenges, risks, and issues.
- Ability to build relationships with stakeholders and lead cross-functional teams effectively.
- Minimum of 3-5 years of experience in project management, ideally with experience managing mid-sized projects.
- Project Management Professional (PMP) or similar project management certification is preferred.
What we offer
- Competitive salary and benefits package and commission.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- Health insurance, Dental, Vision and retirement plan.
- Paid time off.
Position Purpose:
Whitmore Manufacturing, an CSW Industrials affiliated business, is a global provider of innovative products and services that increase the reliability, performance, and lifespan of industrial assets. We manufacture high performance lubricants, friction modifiers, application equipment, lubrication management systems, desiccant breathers and cleaners designed to meet the specific needs of each industry and application. Industrial customers worldwide rely on Whitmore to deliver the performance engineered solutions industry counts on even in the most adverse conditions and demanding environments.
Job Responsibilities:
- Supervise and lead a team of production workers, providing guidance, training, and support as needed.
- Assign daily work orders to the Small-Fill team to ensure efficient production flow.
- Coordinate closely with the Shuttle Tank crew to ensure production schedules align with required ship dates.
- Foster a positive work environment that encourages teamwork, collaboration, and a commitment to excellence.
- Enforce and uphold quality control standards to ensure that products meet or exceed customer expectations.
- Implement and monitor quality assurance processes, addressing any deviations promptly.
- Ensure a safe working environment by enforcing safety policies and procedures.
- Conduct regular safety meetings, inspections, and audits to identify and address potential hazards.
- Track key performance indicators (KPIs) to assess the efficiency and effectiveness of production processes.
- Implement corrective actions to address deviations from performance targets.
- Communicate effectively with other departments, such as logistics, planning, maintenance, and quality control, to ensure a smooth production flow.
- Identify training needs within the production team and coordinate training sessions to enhance skills and knowledge.
- Foster a culture of continuous learning and improvement.
- Collaborates with Supply Chain and Sales to align production targets with customer requirements. Ensures the timely fulfillment of production schedules.
- Oversee individual performance and provide constructive feedback.
- Other duties as assigned by your supervisor.
Requirements:
- Bachelor's degree in a related field (or equivalent work experience).
- Proven experience in a production supervisory role, preferably in manufacturing.
- Strong leadership and interpersonal skills.
- Knowledge of production processes, quality standards, and safety protocols.
- Excellent problem-solving and decision-making abilities.
- Familiarity with manufacturing software and systems.
- Ability to work in a fast-paced and dynamic environment.
- Demonstrates strong follow-through skills to efficiently conclude leads and action items.
- Upholds high ethical standards and excels in holding individuals accountable.
We recognize the importance of meaningful compensation and benefits in helping our employees care for themselves and their families. Whitmore provides competitive compensation packages and a range of benefits that contribute to the overall well-being of our team members.
Benefits:
- Competitive salary package including annual bonus
- Medical, Dental, Vision insurance
- Disability insurance
- Life insurance
- Flexible Spending Account & Health Savings Account
- Paid time off (PTO)
- Maternity & Paternity leave
- Employee Assistance Program
- Tuition reimbursement
- 401(k) $1-$1 match, up to 6% - vest immediately
- 401(k) additional profit sharing – up to 3%
- Employee Stock Ownership Plan (ESOP)
- UKG Wallet, choose when and how to get paid.
Whitmore is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, veteran status, disability, source of income, status as a victim of an intra-family offense, and place of residence or business.
Through Whitmore Cares, our community engagement initiative, we encourage and provide opportunities for our employees to contribute to the community and make a positive impact on the lives of others. We believe in the power of giving back and actively supporting initiatives that enhance the well-being of the communities in which we live and work.
Healthy Hens, Healthy Eggs, Heathy Planet:
At Pete & Gerry's, we were first to do it better, and are still doing it best. For nearly 30 years, we've been on a mission to produce healthy, delicious eggs and partner with family farms for meaningful impact. By raising hens outdoors as nature intended, we stay true to our roots every step of the way by keeping animal welfare, planet-friendly farming practices, and high-quality taste and nutrition at the heart of all we do, so you can always believe in what you buy.
Healthy Together
At Pete & Gerry’s, we believe that when we care for each other, we all thrive. Across our farms, offices, and communities, we act as one flock — united by respect, collaboration, and a shared commitment to doing what’s right. We create an environment where every person feels valued, supported, and empowered to grow, because our success depends on the wellbeing of the people who make our mission possible.
The Role at a Glance:
Under the direction of the Plant Manager, the Assistant Plant Manager will be responsible for directing and coordinating all aspects of processing of raw material to a finished product to support the daily production plans of the facility. The Assistant Plant Manager will collaborate closely with the Maintenance Department, Quality Department, and Inventory & Warehouse Department to meet production demands. This role is the point person for production, quality, inventory, and sanitation activities and personnel.
How You’ll Create Greater Impact:
In this role, you’ll help deliver the highest quality product while upholding our unwavering commitment to animal welfare, food safety, and responsible farming. You’ll act boldly, embrace continuous improvement, and partner with teammates and customers to deliver wins.
- Plan, schedule, and coordinate the production of high quality, safe and cost-effective products.
- Provide leadership to create an environment committed to quality, food safety, team member safety, and positive team member relations.
- Monitor all operations to evaluate yields, efficiency, labor utilization, and product quality, and take corrective actions as necessary to ensure continuous improvement of processes and procedures.
- Prepare and maintain a variety of daily data for processing metrics and analysis.
- Ensure processing and labor costs comply with approved budgets. Provide feedback in development of current and long-term goals and strategies and provide input for plant budget.
- Develop and implement methods of achieving plant goals within established parameters.
- Foster a safe work environment and ensure that all safety policies are complied with, and hazards are addressed.
- Maintain and enforce monthly safety trainings; instilling company goal of zero accidents.
- Enforce consistent, fair, and inclusive employment practices.Collaborate with Human Resources to administer company policies and procedures, address labor needs, and resolve staffing issues.
- Communicate and monitor specific expectations for supervision and team members.
- Ensure compliance with GMP, SQF, HACCP, SOP, EEO, OSHA, USDA, and other applicable laws and standards.
- Establish and maintain positive working relationships with USDA representatives, auditors, suppliers, and other management members.
- Perform other related responsibilities, as needed, to support business objectives.
- Manage 1-3 Supervisors directly and approximately up to 30 team members.
- Carry out supervisory responsibilities in accordance with company policies and applicable State and Federal laws.
- Responsibilities include interviewing, hiring and training associates, planning, assigning, and directing work, performance appraisals, rewarding and disciplining associates, addressing employee issues and resolving problems.
- Daily communications with the Plant Manager.
- All issues or non-conformances related to quality assurance or food safety must immediately be reported to the Quality Assurance Manager or departmental supervisor/manager for communication with the Quality Assurance Manager.
What You’ll Bring to the Flock:
We are one team — united by respect and a shared commitment to doing what’s right. What we do every day connects to something bigger.
You’ll bring your experience, perspective, and pride in your work. We value collaboration, curiosity, and diverse viewpoints — because they make our flock stronger.
- Bachelor’s degree in business, management or related discipline, or equivalent combination of training and experience.
- Minimum of 5 years’ experience in manufacturing or food processing industry, including 3 years in management, with a demonstrated track to record of accomplishments.
- Demonstrated ability to work well with and guide other people effectively, and to positively influence the attitude and performance of team members.
- Attention to detail and uncompromising concern for quality and food safety.
- Strong mechanical, technical, and analytical ability, including strong problem-solving skills and solid judgment.
- Strong mathematical and written and oral communication skills.
- Well organized and self-directed.
- HACCP certified a plus.
- Bilingual English and Spanish a plus.
- Proficient in Microsoft Outlook, Word and Excel
- Ability to work a flexible schedule and extended hours.
Work Schedule & Hours:
- Day shift position
- Monday through Friday
- Shifts up to 8 - 12 hours per day, based on operational needs
- Typical start time: 6:00 AM
- Start and end times may vary due to truck arrivals, order fulfillment, machine downtime, or production changes
- Flexibility required to adjust schedule as needed
Tending to our Flock:
We care for our people the same way we care for our hens — with attention, respect, and balance. Our benefits are designed to support real life and whole wellbeing.
- Medical, dental, and vision insurance
- Paid vacation
- Paid sick time
- Paid volunteer time
- 9 paid holidays
- 401(k) with 4% employer match
- Disability and life insurance
- Opportunities for advancement
- Maternity and paternity leave
- Tuition reimbursement
- Flexible Spending Account
- Footwear reimbursement for onsite employees
- Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
- Breakfast or lunch events from time to time.
- A team grounded in a shared mission: Healthy Hens, Healthy Eggs, Healthy Planet.
Equal Opportunity Statement
Pete & Gerry’s Organics is an Equal Opportunity Employer. We are a community built on respect and shared purpose. Every person belongs here — because our strength comes from the diversity of people and perspectives that make us who we are.
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY -- ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance.
Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters Organizes and secures directory structure and assists/trains staff members in the use of department.
Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution.
DESIRED QUALIFICATIONS Experience with tools used for vulnerability assessment and compliance scanning such as Tenable/ACAS, ManageEngine Endpoint Central, or equivalent tools.
Knowledge of vulnerability remediation strategies is to address and mitigate security threats.
Experience with automation tools is highly valued, especially for streamlining IT processes and reducing manual intervention.
Strong skills in configuring and maintaining DHCP and DNS.
Proficiency in Exchange (on-premises) for managing corporate email systems.
Proficiency in Group Policy Management for enforcing security policies and user configurations across the organization.
Proficiency in managing virtualized infrastructures such as VMWare/Hyper-V/Nutanix is sought for efficient server and workload management.
Experience with automated deployment tools for deploying, updating, and managing endpoints at scale such as Microsoft Deployment Toolkit, Windows Deployment Services, SCCM, WSUS and ManageEngine Endpoint Central.
Knowledge in Microsoft SQL database administration for managing, maintaining, and optimizing databases.
Knowledge of PKI for implementing secure authentication, encryption, and digital certificate management.
Knowledge in PowerShell scripting for automating administrative tasks and system configurations.
Experience with backup and disaster recovery solutions such as Veeam Backup and Recovery, NetBackup, Acronis, or other similar products.
Active Secret Clearance or higher.
REQUIREMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training.
Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise.
Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems.
In addition, a Systems Administrator III must possess the following qualifications: Expertise with Windows Server (2016 or later) and/or Linux distributions such as Ubuntu, Debian, or Red Hat.
Proficient in PowerShell for automating administrative tasks.
Hands-on experience with VMWare of comparable virtualization platforms (e.g., Hyper-V, Nutanix).
Strong understanding of network protocols, firewall configuration, and server security best practices.
Experience managing Active Directory, Microsoft Exchange, backup and recovery solutions, endpoint management platforms (such as Microsoft Endpoint Configuration ManagerSCCM, Intune, ManageEngine Endpoint Central), and system monitoring tools.
Basic understanding of security principles such as authentication, authorization, and encryption; familiarity with common cyber threats (e.g., phishing, malware); awareness of patch management and best practices for securing systems and user accounts.
Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license SALARY The expected salary range for this position is $97,136.00 to $110,843.20 annually.
Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay.
JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer.
BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures.
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.
There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a federal government contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: CSAN6, JIT13; JCORP12
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES A Joint Data Network & Information Technology Field Engineer performs or leads complex field engineering assignments and perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing, and maintenance of complex electronic / mechanical equipment and information technology (IT) systems and infrastructures.
Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Recommend technology refresh upgrades for end-of-life systems as a technical subject matter expert Define / write function and security requirements for service delivery of command, control, computer, communication and IT systems, which could include virtual environments and associated applications Manage, design and implement command-and-control, debriefing and other associated information system infrastructure and applications Provide operation, troubleshooting and debugging support for computer operations systems, including system security, access, configuration, backups and restores Assist in incident handling in conjunction with the Facility Security Officer and Information Security Officer / Information Systems Security Manager Assures common engineering principles are consistently applied to internal software, hardware and multimedia inventories Researches engineering solutions to address software and hardware requirements in support of system sustainment and new system projects that handle computing, networking, video, audio and data while taking into consideration emissions and communications requirements Assists in system administration, troubleshooting and remediation of command-and-control, debriefing and other IT systems operation performance issues Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Ability to work with a group or independently High energy, multi-disciplined and professional Experience in a variety of disciplines across electronics, computers, networks, radio frequency, datalink, video, mechanical and associated technological fields REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 12 years of experience in the specialty field are required for this position.
In addition, a Joint Data & Information Technology Field Engineer must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable performance as a senior technical contributor on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent communication and analytical skills Planning/organizational skills BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA’s Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS Work is typically performed an office environment with no unusual hazards.
Occasional lifting (up to 750 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required.
Travel to remote company work locations will be required.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
SCC: JOTDA18; A3UTTR
Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers.
Job Overview: We are seeking an experienced commercial leader to drive growth of pharmaceutical rebate and drug cost management solutions across pharmacy benefit managers (PBMs), health plans, and other payer stakeholders.
This individual will combine deep rebate domain knowledge, payer-facing sales experience, and operational fluency to engage sophisticated buyers and support complex, data-driven sales cycles.
This role requires credibility with senior stakeholders, the ability to articulate rebate economics clearly, and a practical understanding of how rebate programs function operationally from contracting through reporting and settlement.
Responsibilities: Your key responsibilities will include: Sales & Business Development Lead sales efforts for rebate and drug cost management services targeting PBMs, health plans, and payer-adjacent organizations (e.g., TPAs, integrated delivery networks, specialty managers) Develop and manage a robust pipeline, from initial outreach through contract execution Navigate multi-stakeholder, consultative sales processes with executive, clinical, pharmacy, and finance audiences Position solutions that address manufacturer rebate optimization, net cost transparency, drug cost containment strategies, and regulatory and market-driven rebate pressures Rebate & Market Expertise Demonstrate internally and externally a strong working knowledge of Pharmaceutical manufacturer rebates (commercial and government), rebate contracting structures, rebate aggregation and allocation, and gross-to-net dynamics Speak fluently about how rebates flow operationally including data capture and eligibility, validation, and reporting and reconciliation Client Engagement & Solutioning Partner with internal teams (analytics, operations, product) to tailor solutions to client needs Translate complex rebate and drug-cost data into clear, compelling value propositions Support client presentations, lead and own RFP responses, and strategic discussions Serve as a trusted advisor to customers on rebate strategy and market dynamics Qualifications: To excel in this role, you should possess the following qualifications: 5 to 8+ years of experience in one or more of the following: Selling rebate solutions, PBM sales or consulting, health plan pharmacy or rebate strategy, drug cost management, pricing, or analytics Relationships with regional and national consulting firms that advise target segment customers and routinely run RFPs and market checks on behalf of PBMs and health plans that outsource rebates and drug cost management services Experience leading and managing individuals Direct experience selling into PBMs and/or health plans Demonstrated understanding of pharmaceutical manufacturer rebates Strong presentation and communication skills, including executive-level discussions Solid analytical aptitude with the ability to interpret and explain data-driven insights Proven ability to manage complex, long-cycle enterprise sales Education: Bachelor’s degree or relevant experience is required.
Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off.
Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.
Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge
Location: Remote in US, Canada & UK
OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.
OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.
Over 2,500 sites certified worldwide, since 1995
Phase I through post-marketing experience across anterior segment and retina trials
Clinical Ophthalmology, Optometry, and clinical trial expertise
Primary Purpose
The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.
Responsibilities
* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.
Qualifications
* Bachelor's degree or equivalent experience.
* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.
* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.
* Occasional travel may be required on an ad hoc basis
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Remote working/work at home options are available for this role.
Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.
Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.
Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.
The Opportunity
An exciting opportunity is available for a Software Order Fulfillment and Customer Service Specialist to join the Singlewire team. This position will be part of Singlewire's sales operations team. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!
What You'll Do
The Order Fulfillment & Customer Service Specialist is responsible for processing and fulfilling all sales orders while providing the highest level of customer service and sales support to our customers and partners. Our ideal candidate will exhibit people skills and extreme attention to detail, is a team player and a problem solver with critical thinking skills.
Your responsibilities may include:
- Responsible for processing orders. With attention to detail, a sense of urgency, and critical thinking to fulfill the complex orders we receive into our system.
- Work with Sales or others to obtain necessary documentation required for each order.
- Review contracts, verify data and order paperwork for completeness and accuracy.
- Communicate with our customers and partners and assist in the support requests related to licensing upgrades, reallocations, and provisioning.
- Maintain/Update customer information and files as needed. (Addresses, Tax Documents, etc.)
- This individual will be trained on multiple responsibilities. As our business needs change, they will be flexible, shifting their time between job responsibilities/functions.
No travel is expected for this role.
The Person We're Looking For
Required Qualifications:
- Associate degree or other equivalent experience in areas relating to order fulfillment, customer service or data entry required
- 2+ years of customer service experience
- Experience with computer programs including MS Office
Preferred Qualifications:
- Experience with Salesforce or other CRMs
- Extreme attention to detail. Excellent research and problem-solving skills.
- Excellent verbal and written communication skills.
- Disciplined, self-motivated, organized, and reliable.
- Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with customers as well as peers at all levels.
- Ability to prioritize tasks, think on your feet and be able to work around uses that may arise, to effectively optimize productivity.
- Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
- Excellent math ability, with good analytical skills.
- Stellar work ethic and attitude.
Our Culture
At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.
Equal Opportunity Employer
Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.
Job Description
AES Restaurant Group is seeking a dedicated and experienced Area Supervisor (District Manager) to oversee operations across multiple locations within our organization. The ideal candidate will have a strong background in food service, particularly in a quick service environment. This role requires exceptional leadership skills, a passion for training and development, and the ability to manage shifts effectively while ensuring high standards of service and quality.
Duties
- Supervise daily operations across assigned locations, ensuring compliance with company policies and procedures.
- Train, mentor, and develop staff to enhance their skills and improve overall performance.
- Implement training programs that focus on service excellence, food safety, and operational efficiency.
- Approve restaurant schedules to ensure adequate staffing levels during peak hours.
- Oversee inventory management, including ordering supplies and minimizing waste.
- Collaborate with management to develop strategies for improving service quality and operational efficiency.
- Address customer inquiries and resolve any issues that arise during service promptly.
- Foster a positive work environment that encourages teamwork and professional growth.
Experience
- A minimum of two years’ experience in a supervisory role within the food service industry, preferably in quick service fast food restaurants.
- Excellent customer service skills with the ability to handle challenging situations effectively.
- Demonstrated ability in staffing, training and development, with a focus on operations execution of effective training programs.
- Excellent communication skills with the ability to lead diverse teams effectively.
- Experience in shift management is essential for maintaining operational flow during busy periods.
- Strong leadership skills with the ability to motivate and inspire team members.
Benefits:
- Medical, vision, dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Performance based bonuses
- Company Car
- Free Meals while working
Shift availability:
- Day Shift (Required)
- Some weekend work required
- 5.5 Days; 50 hours per week
Work Location:
- Traveling to various restaurant locations within designated area
AES Restaurant Group, LLC, and its affiliates, are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, or any other characteristic protected by law.
