Simplicity Patterns Jobs in Usa

Job Summary

The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.

Key Responsibilities

Tier 1 Intake, Case Management, and Customer Support

• Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
• Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
• Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
• Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
• Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)

HR Transactions and Data Quality

• Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
• Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
• Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
• Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps

Time, Pay, and Leave Support

• Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
• Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
• Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
• Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact

Policy, Risk, and Compliance Triage

• Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
• Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
• Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations

Knowledge, Digital Support, and Continuous Improvement

• Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
• Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
• Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
• Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation

Success Measures

• Service level attainment (response time, resolution time) and backlog management
• First contact resolution rate and appropriate escalation quality
• Case documentation quality and audit readiness
• Data accuracy and transaction quality
• Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
• Customer experience results and professionalism

Qualifications

• 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
• Experience working in a case management platform and HRIS, strong documentation discipline
• Working knowledge of HR policies and common employee lifecycle processes
• Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
• Strong customer service, judgment, and confidentiality
• Bilingual English and Spanish or French Canadian is a plus

Nice to Have

• UKG experience, especially timekeeping or scheduling
• Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
• Experience contributing to knowledge bases or self service portals

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Overview

We are looking for a technically strong, business-minded developer to design, build, and maintain internal applications and automations that improve how our team’s work. This role supports business processes, data, and technology and plays a key role in modernizing workflows across the organization. This role is suited for a strong mid-level to senior developer who can work independently while collaborating closely with team members and stakeholders.

While Microsoft Power Apps and Power Automate are core tools today, this role goes beyond low-code development. The ideal candidate brings strong fundamentals in application design, data flow, and user experience, with the ability to build scalable, secure, and well-documented solutions that can grow with business.

Key Responsibilities

• Design, build, and maintain end-to-end internal business applications using Microsoft Power Apps and related technologies.
• Develop business logic and workflow automation using Power Automate, integrating with internal and external data sources including Dataverse, SharePoint, SQL databases, and third-party APIs.
• Partner with stakeholders and leadership across multiple departments to understand business processes, gather requirements, and translate needs into practical, scalable technical solutions.
• Design secure, role-based solutions with appropriate permissions, governance controls, and environmental strategies following Power Platform ALM best practices.
• Ensure applications are well-structured with clean data flow, clear separation of logic, and thoughtful handling of edge cases and exceptions.
• Monitor, enhance, and support existing applications and automations to improve reliability, performance, and user adoption over time.
• Produce clear and thorough documentation covering business requirements, technical design, data structures, workflows, and known constraints.
• Contribute to and follow established development standards, templates, and best practices to ensure solutions are consistent, maintainable, and easy for other developers to support or extend.
• Provide technical guidance and information sharing with the team and collaborate on problem-solving with less-experienced developers.

Technical Requirements (Must Have)

• Hands-on experience building and maintaining custom, end-to-end applications using Power Apps.
• Strong experience developing business logic and workflows using Power Automate.
• Experience integrating multiple data sources, including Dataverse, SharePoint, SQL databases, and external APIs.
• Ability to design secure, role-based solutions with an understanding of Power Platform governance, environments, and ALM practices.
• Strong understanding of user-centered design principles and how they influence application structure, usability, and adoption.
• Proven ability to design solutions with well-organized data flow and clear movement of information between systems.
• Strong written communication skills, with the ability to create detailed technical and functional documentation.

Preferred Skills

• Power BI development experience using existing datasets and data models.
• Strong working knowledge of DAX and Power Query (M language).
• Experience building reports or dashboards that support operational or financial decision-making.

Experience Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
• 3-5 years of experience designing and delivering business applications or workflow automation solutions.
• Demonstrated experience delivering end-to-end solutions.
• Experience partnering directly with business stakeholders to translate operational needs into scalable technical solutions.

UI & Front-End Development Foundations

Even when working within low-code platforms, developers in this role are expected to understand core UI and front-end concepts, including:

• HTML, CSS, and JavaScript fundamentals
• Component-based design and reusable UI patterns
• Responsive design principles
• Basic state management concepts
• Accessibility and usability best practices

Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.

Our client, a leading water solutions company, is seeking a Contracts & Commercial Manager to join its Global Commercial function. This role focuses on contract lifecycle management, risk stewardship, and commercial governance across regional activities. The role reports to the Head of Global Commercial and involves close collaboration with Group Legal and regional teams to protect value, enable sustainable growth, and ensure governance and compliance policies are applied consistently.

Title: Contracts & Commercial Manager (Contracts & Commercial)

Department: Commercial / Contracts

Location: Boise, ID

Scope: Regional contract governance, commercial risk management, and governance reinforcement within the Global Commercial framework

Key responsibilities

• Define and drive regional contract governance procedures aligned with Group Legal and Global Commercial standards to strengthen risk control and project margin protection
• Lead negotiations and commercial settlements for high-value and complex contracts within the region
• Act as the principal commercial advisor to senior stakeholders within the region (sales, project directors, and other leading functions)
• Provide regional visibility of aggregate contractual and commercial risk, identify patterns, and recommend governance improvements
• Maintain ongoing alignment with Group Legal and Global Commercial on regional project activities and policy updates
• Ensure regional governance maturity and performance, including regional proposal/offer release governance
• Monitor project estimates (EAC), trends, and cost governance to reflect contractual realities
• Promote consistent application of governance standards across the region
• Support independent, objective commercial advice aligned with external stakeholder expectations

Key qualifications and experience

• Education: Bachelor’s or Master’s degree in Engineering, Business, or a related technical discipline
• Experience: Minimum 6 years in progressive commercial and contract management within EPC, water, or infrastructure sectors
• Track record of managing commercial aspects of large-scale, multi-million-dollar projects
• Prior experience leading cross-functional commercial activities
• Strong negotiation and influencing skills at executive and client senior management levels
• Excellent interpersonal and stakeholder management skills across technical, legal, and financial disciplines
• Demonstrated ability to lead cross-functional alignment and decision-making under pressure
• Excellent written and verbal communication skills; ability to present to C-suite audiences
• Familiarity with compliance and governance policy implementation
• Certifications in relevant disciplines (e.g., PMP, CCP, CIPS) are preferred

How to apply

If this opportunity aligns with your experience and interests, please submit your resume and a brief note outlining relevant regional contract governance and risk management experience.

The Kasper Group is an apparel industry leader, offering women wardrobe solutions for their wear-to-work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands (Kasper, Anne Klein, LeSuit, Kenneth Cole), relevant fashions and trusted, quality products to our consumers. So be a part of the exceptional talent!

We currently have an excellent opportunity for a Costing Coordinator, Women's Wholesale Apparel. Responsibilities include, but are not limited to the following:

• Build and maintain seasonal cost logs by entering and analyzing the costing components and cost history
• Ensure all design and fabric team updates are entered in cost logs and shared w/costing managers and factories.
• Navigate through RLM and Centric to extract data, run reports and pivot tables from reports weekly to help team analyze capacity and business.
• Run weekly reports for team to confirm costing is finalized before ship window in RLM
• Assist team in collecting the information to reach out to factory for costing/delivery ie tech packs from centric and patterns from tech/shared files.
• Update PLM with allocations from managers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred
• Ability to work with mathematical concepts such as probability and statistical
• Proficient in Microsoft Office
• SAP and/or PLM a plus

Salary Range: 65-80K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit.

We are an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Sheet Metal Fabrication Workflow Specialist

Starting Hourly: $25/hr (based on experience)

The CAMduct Processor is responsible for converting ductwork designs and online duct orders into accurate, fabrication-ready jobs using Autodesk Fabrication CAMduct. This role processes work from Revit fabrication models and WebDuct/ecommerce systems, applies Comfort Systems USA Southeast fabrication standards, and prepares jobs for production equipment including plasma, coil line, and forming. It also includes reviewing shop drawings to ensure accuracy prior to fabrication.

This is an advanced-level role requiring independent processing, sound decision-making, and proactive problem resolution. The ideal candidate must be very thorough when working on the shop floor and must know how to accurately draw fittings.

Role Focus

Advanced role responsible for independent processing, workflow coordination, decision-making, and fabrication problem resolution

Key Responsibilities

• Process ductwork from Revit models into CAMduct
• Process WebDuct / online orders into CAMduct jobs
• Accurately draw fittings for fabrication
• Apply predefined fabrication standards (connectors, seams, gauges, oversize rules)
• Prepare developed patterns for shop use
• Verify quantities, dimensions, and constructability
• Communicate errors, discrepancies, or missing information
• Maintain clean job organization and labeling
• Apply and modify seams, oversize rules, and reinforcement strategies
• Resolve conflicts prior to shop release
• Coordinate with detailing, engineering, and fabrication teams
• Maintain CAMduct standards and assist in mentoring junior staff

Requirements

• 4+ years of related experience
• Strong sheet metal fabrication background
• Proven production CAMduct experience
• Experience drawing fittings accurately and efficiently
• Field installation experience (a plus)

Required Knowledge

• Basic and advanced CAMduct operation
• Rectangular duct fabrication methods
• Common connectors, seams, and reinforcement methods
• Oversize duct strategies and production impacts
• Strong understanding of plasma, coil line, and forming equipment limitations
• Deep knowledge off fabrication standards and workflow coordination

Comprehensive Benefits

• Medical, Vision, Dental
• Paid holiday and vacation
• 401(k) Plan with multiple investment options
• Training and Development Programs
• Company paid Employee Assistance Program
• Employee discount programs
• Company-paid and voluntary life insurance
• Company-paid and voluntary accidental death & dismemberment (AD&D)
• Company paid short-term disability and voluntary long-term disability
• Healthcare reimbursement account and dependent care reimbursement account
• Vehicle discount purchase programs

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

How to Apply:

To ensure your application is properly reviewed, please apply directly through our official company website:

submitted through other platforms may not be considered.

Role Summary:

The Project Agreements Manager is responsible for owning and managing MillerClapperton’s project agreement process from initial receipt through final execution. This role serves as the internal authority and gatekeeper for all project agreements, including subcontracts, purchase orders, order confirmations, and other project-specific contractual instruments.

This position functions as a senior individual contributor with process ownership and functional authority, but without direct people management responsibilities. The Project Agreements Manager works closely with Preconstruction and Project Management to ensure agreements are reviewed, negotiated, tracked, and executed in a disciplined, consistent, and timely manner. The role also supports Project Managers by interpreting project agreements and assisting with the drafting and review of proactive and reactive contractual notice letters.

Responsibilities:

Project Agreement Ownership

·        Own the project agreement lifecycle from receipt through execution, including subcontracts, purchase orders, order confirmations, and sub-subcontractor agreements.

·        Review, analyze, and negotiate project agreement language using established standards, approved positions, and fallback language.

·        Coordinate internal reviews and approvals required to move agreements to execution.

·        Track agreement status, outstanding issues, and execution progress to ensure timely completion.

·        Drive accountability across Preconstruction, Project Management, and other stakeholders to prevent delays and bottlenecks.

Process, Standards, and Compliance

·        Serve as the gatekeeper for contractual compliance related to project agreements.

·        Establish, maintain, and continuously improve procedures, templates, checklists, and workflows related to project agreements.

·        Ensure consistency in contract review, negotiation positions, and documentation across all projects.

·        Identify recurring risk patterns and recommend process or standard improvements to reduce exposure.

Project Management Support & Notices

·        Support Project Managers in interpreting project agreement provisions and understanding contractual rights and obligations.

·        Assist with drafting, reviewing, and refining proactive and reactive contractual notice letters.

·        Serve as a required compliance checkpoint for notice content and contractual alignment prior to issuance.

·        Provide guidance on contract-driven requirements when engaged by Project Managers, Senior Project Managers, or the Director of Project Management.

Legal Coordination

·        Act as a central intake and coordination point for legal questions related to project agreements.

·        Interface directly with external legal counsel on routine matters, while escalating higher-risk or strategic issues to the Chief Executive Officer.

·        Organize and synthesize information, correspondence, and recommendations from legal counsel for executive review.

·        Support efficient use of outside counsel by preparing materials, managing scope, and maintaining documentation.

Administrative Responsibilities

·        Maintain organized and accurate records of executed agreements and related documentation.

·        Manage contract data entry, filing, and document control as part of the overall agreement process.

·        Coordinate execution logistics, including chasing signatures and required documentation as necessary.

Qualifications:

·        Background in construction contracts, subcontract administration, legal studies, paralegal work, or related experience; multiple professional entry paths are acceptable.

·        Strongly preferred experience within the construction industry, with subcontractor experience favored; GC experience acceptable.

·        Demonstrated ability to manage complex processes independently and drive outcomes without direct supervision.

·        Exceptional organizational skills and attention to detail.

·        High level of judgment, discretion, and professionalism in handling sensitive and confidential matters.

·        Proven ability to communicate clearly and confidently with Project Managers, Preconstruction staff, Executives, and external partners.

·        Comfortable operating in high-accountability, sometimes adversarial situations while remaining professional and solutions-oriented.

·        High-agency mindset with the ability to stand firm on standards while remaining practical and solution-oriented.

Project Management Duties:

• Develops a cost-effective plan and schedule for completion of project following a logical pattern for utilization of resources.
• Coordinates work of subcontractors working on various phases of multiple projects.
• Oversees performance of all trade contractors and reviews architectural and engineering drawings to make sure that all specifications and regulations are being followed.
• Is responsible for proper administration of construction contracts and for obtaining all necessary permits and licenses.
• Supervises assistant managers and superintendents, reviews their reports, checks on any reported difficulties, and corrects any safety violations or other reported deficiencies.
• Tracks and controls construction schedule and associated costs to achieve completion of projects within time and monies allocated.
• Reports to owner, architects and portfolio managers about progress and any necessary modifications of plans that seem indicated. Plans, implements, tracks and closeout / turnover of construction projects. Conducts project meetings.
• Manages day to day operational and tactical aspects of multiple construction projects in a supervisory role
• Manages day to day client interactions and expectations, directly or in a supervisory role
• Accurately forecasts revenue, profitability and project costs
• Manages to and achieves revenue goals set for projects
• Generates and issues regular internal and external project reporting through company software

Requirements:

• 4+ years of experience managing commercial construction projects.
• Multi-family, large commercial, and/or industrial project experience is preferred.
• Associates or Bachelors Degree in Construction Management or related field is a plus.

This position is responsible for leading the demand planning process to ensure accurate forecasting, inventory optimization, and alignment between supply chain, sales, and operations. This role analyzes market trends, customer data, and historical sales to develop reliable demand forecasts that support business goals and service-level targets. The Demand Manager collaborates cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to drive forecast accuracy, manager demand variability, and support strategic planning initiatives.

Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Develop, maintain, and improve demand forecasts using statistical models, historical data, and market intelligence.
• Ensure forecasts reflect key business drivers such as promotions, seasonality, and product lifecycle changes.
• Monitor forecast accuracy and identify causes of variance, implementing corrective actions as needed.
• Lead cross-functional meetings with Sales, Marketing, Finance, and Supply Chain to align on demand assumptions and strategic priorities.
• Communicate forecast insights and risks to leadership to support business decision-making.
• Work closely with Operations to ensure alignment between demand forecasts and production or procurement plans.
• Facilitate and support monthly S & OP processes by providing demand insights, forecasts, and analysis.
• Present key demand metrics, forecast accuracy, and business implications during S & OP meetings.
• Partner with Finance to support revenue and budget forecasting.
• Analyze market trends, customer orders, and historical data to identify patterns and opportunities for improvement.
• Prepare regular reports and dashboards summarizing forecast performance, demand trends, and key performance indicators (KPIs).
• Utilize demand planning tools and Erp systems to manage data and improve process efficiency.
• Identify and implement process improvements to enhance forecast accuracy and planning efficiency.
• Evaluate and optimize demand planning systems, models, and methodologies.
• Support training and development of department in demand planning best practices.

NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Participate in cross-functional projects such as system upgrades, new product introductions, or process improvement initiatives.
• Assist with data validation or testing during implementation of new forecasting tools or ERP modules.
• Prepare ad hoc reports, presentations, or analyses for leadership as requested.
• Support documentation of demand planning procedures and process standards.
• Maintain planning calendars, meeting notes, and records related to demand planning activities.
• Provide occasional training or mentoring to team members or cross-functional partners on demand planning concepts or tools.
• Attend professional industry conferences to stay current on forecasting trends and technology.
• Serve as a backup for related planning or supply chain functions during absences or peak periods.
• Provide support to inventory, supply, or planning teams as needed.
• Preform other related tasks or participate in company initiatives that support overall business objectives but fall outside the primary scope of demand management.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Primarily office setting and requires prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for data entry, report preparation, and computer use.
• Occasional standing, walking, or reaching as needed to retrieve files or attend meetings.
• Occasionally lift or move materials up to 15 pounds.
• Visual acuity is required for viewing computer screens, reading reports, and analyzing data.
• Typical office environment with standard lighting, temperature, and noise levels.
• Standard business hours, with occasional extended hours during month-end, forecasting cycles, or critical business deadlines.
• Interaction with cross-functional teams, often through virtual collaboration tools.

COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:

• Ability to interpret complex data, identify trends, and make sound, data driven decisions.
• Work effectively across departments to build consensus and align demand plans with organizational goals.
• Strong verbal and written communication skills for presenting forecasts, insights, and recommendations to leadership.
• Demonstrates foresight in aligning demand forecasts with long-term business objectives and market trends.
• Identifies potential demand issues and develops proactive solutions to balance supply and demand.
• Maintains high accuracy in forecasting, data analysis, and reporting.
• Strong understanding of demand planning, forecasting methodologies, and supply chain principles.
• Familiarity with Sales and Operations Planning processes and cross-functional business alignment.
• Knowledge of statistical forecasting tools and techniques (regression, moving averages, seasonality modeling)
• Working knowledge of ERP and demand planning systems or equivalent.
• Understanding inventory management, procurement, and logistics concepts.
• Proficiency with data analysis and reporting tools.
• Ability to analyze large datasets and translate into actionable business insights.
• Strong organizational and time management skills; capable of managing multiple priorities under tight deadlines.
• Proficiency in Microsoft Office Suite; advanced Excel skills preferred.
• Capacity to lead meetings and influence cross-functional teams without direct authority.
• Ability to adapt to changing business conditions and market dynamics.
• High level of integrity, accountability, and commitment to continuous improvement.
• Strong quantitative and analytical background with experience using statistical models and demand planning software.

EDUCATION & EXPERIENCE:

REQUIRED:

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, Economics, Statistics, or a related field is required.
• 5-7 years of experience in demand planning, forecasting, or supply chain management, preferably within a manufacturing, distribution, or consumer goods environment.
• Demonstrated experience with forecasting tools, Erp systems, and data analytics platforms.
• Proven track record of improving forecast accuracy, supporting S & OP processes, and collaborating across department

PREFERRED:

• Master’s degree in Business, Supply Chain, or related discipline.
• Professional certifications such as APICS CPIM, CSCP, or IBF Certified Professional Forecaster.
• Experience leading a demand planning team or function in a multi-site or global organization.
• Familiarity with Lean, Six Sigma, or Continuous improvement methodologies.

The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.