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Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Hi ,
Greetings from Quantum World IT!
I’m currently hiring for Business Object / Tableau developer at Westlake, TX. Please find the job description mentioned below and revert me with the copy of your updated resume if this works for you..
Position: Business Object / Tableau developer
Location: Westlake, TX (5 days onsite)
Type of hire: FTE
Project: Migration of legacy Business Objects (BO) reports to modern Tableau dashboards as part of enterprise modernization from legacy reporting systems to future state analytics.
ROLE SUMMARY
- We are looking for a highly skilled Senior Associate with strong experience in Business Objects (BO) reporting, Tableau development, and enterprise-scale migration projects. This role will support the end-to-end migration of reporting assets from a legacy BO environment into a modern Tableau based analytics platform.
- The ideal candidate is hands-on with strong analytical skills, deep understanding of reporting ecosystems, and experience translating legacy semantic layers and universes into scalable, efficient Tableau dashboards.
- For the senior BO would say the current description for 7+ years’ experience is the minimum we should consider for the lead position. This effort will require coordination with several teams so want to stress the point called out around prior experience leading similar efforts in end-to-end migration.
- This effort would involve migrating/modernizing both BO and Tableau reports, not necessarily one to the other. There is a large BO footprint that will remain in BO with focus on updating those universes and migrating/certifying the associated reports. We are looking for someone with robust understanding of BO Universes and semantic modeling to lead here.
- Separately, there is another reporting footprint in Tableau, including supporting Alteryx workflows, that we are also migrating. Experience with both tools will be required which is called out well; any experience with Alteryx or similar GUI tools will be a plus.
- To clarify this is the next stage of the EAP modernization the teams have been engaged on, as we are modernizing our underlying data landscape, the business is not anticipating much change to the report layer, however.
- We should also add a section that includes data certification of reports, experience working with stakeholders and building confidence that their reports tie out will be critical.
KEY RESPONSIBILITIES
1. BO to Tableau Migration
- Analyze existing BO reports, universes, SQL, and semantic layers.
- Reverse engineer and document business logic, KPIs, data rules used in legacy BO reports.
- Re design and develop equivalent or improved Tableau dashboards aligning with future state architecture.
- Validate data output between legacy and Tableau reports to ensure functional parity.
2. Tableau Development/Analysis
- Develop dashboards using Tableau Desktop & Tableau Server/Cloud.
- Optimize dashboards for performance, scalability, and user experience.
- Build reusable data sources, extract strategies, filters, parameters, and advanced calculations.
- Implement row level security, governance standards, and publishing workflows.
3. Data Analysis & ETL Alignment
- Work with ETL/Data Engineering teams to validate underlying data pipelines and required transformations.
- Identify gaps in source data, logic, and mappings during migration.
- Collaborate on designing new data models aligned to future-state architecture.
4. Migration Planning & Execution
- Assess migration complexity across BO inventory and classify reports for rewrite/enhancement.
- Build migration templates, design patterns, and standardization frameworks.
- Assist in phasing, prioritization, and cutover planning.
- Support UAT cycles and defect resolution.
5. Stakeholder Collaboration
- Work closely with business SMEs, data owners, ETL teams, QA and product managers.
- Conduct requirement workshops and sign off sessions for migrated dashboards.
REQUIRED SKILLS & EXPERIENCE
Technical Skills
- 7+ years of experience in BI/reporting tools
- Strong hands-on expertise in Business Objects (WebI, Designer, BO Universes, BO Reports)
- 5+ years in Tableau Desktop & Tableau Server/Cloud
- Strong SQL skills on Oracle / SQL Server / Snowflake
- Experience rewriting BO logic → Tableau (calculated fields, LODs, parameters, filters, aggregations)
- Good understanding of ETL workflows, data models, data quality validation
- Ability to optimize Tableau dashboards for performance
Migration Experience
- Must have worked on at least one end to end migration from:
- BO → Tableau, or any legacy BI → modern BI migration
- Experience mapping BO universes to Tableau data models
- Experience reconciling legacy KPIs with new data models
Thanks & Regards,
Sagar Mishra
Recruitment Lead
Quantum World Technologies Inc.
4281 Katella Ave, Suite # 102, Los Alamitos, CA, 90720
E:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: Chicago, IL
It is a Hybrid role in Chicago, IL
Job Description
Role Overview
The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.
The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.
Key Responsibilities
Business Requirements & Functional Analysis
Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.
Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.
Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.
Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.
Guidewire Functional Leadership
Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.
Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.
Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.
Support design discussions with technical architects, integration teams, and data teams.
Required Skills & Experience
12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.
Strong functional expertise in one or more Guidewire products:
PolicyCenter (UW, Rating, Product Model, Policy Transactions)
BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)
ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)
Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).
Experience writing user stories, functional specs, and acceptance criteria in Agile environments.
Ability to lead functional teams and collaborate closely with architects, developers, and QA.
Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.
Preferred Qualifications
Guidewire Business Analyst or Specialist certifications.
Experience with Guidewire Cloud or cloud transformation programs.
Knowledge of SQL, data analysis, and API/integration patterns.
Experience with rating engines, product configuration, or third‑party integrations."
The base compensation range for this role in the posted location is: 140,000 to 150,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Fantastic opportunity to come into a stable organization on a contract to hire basis and become a full-time employee to grow into Cybersecurity leadership role and running all of the IT Security aspects for the company.
Position is starting as a 5 day a week on-site role but will transition to having more flexibility and hybrid work schedule. 290/Beltway location of Houston).
Contract to hire agreement to start (Possibility for direct hire for the ideal candidate)
Information Security Analyst responsible for protecting the organization's computer networks and systems from cyberattacks, unauthorized access, and data breaches. This role is primarily defensive and investigative, focusing on identifying vulnerabilities before they are exploited and responding rapidly when incidents occur.
Core Responsibilities
- Security Monitoring: Continuously monitor network traffic and system logs using SIEM (Security Information and Event Management) tools to detect suspicious activity or anomalies.
- Incident Response: Investigate security alerts, determine the root cause of breaches, and implement immediate containment and recovery measures.
- Vulnerability Management: Perform regular vulnerability assessments and penetration tests to find and patch weaknesses in software and hardware.
- System Maintenance: Install and configure protective software such as firewalls, data encryption programs, and antivirus solutions.
- Compliance & Reporting: Prepare detailed reports on security metrics and incidents for management, and ensure the organization meets regulatory standards like NIST, ISO 27001, or GDPR.
- Security Awareness: Develop and deliver training to employees on cybersecurity best practices, such as identifying phishing attempts.
- Workable +11
Key Skills & Qualifications
- Technical Proficiency: Deep understanding of networking protocols (TCP/IP), operating systems (Windows, Linux), and cloud security.
- Must have Sentinel 1 experience
- Must have Defender and Proofpoint email security experience
- Huntress-ITDR; PSAT Siem offerings experience
- MS Purview experience
- Analytical Mindset: Ability to correlate data from various sources to identify complex threat patterns.
- Communication: Skilled at translating technical jargon into actionable advice for non-technical stakeholders.
- Education: Prefer a bachelor’s degree in computer science, Cybersecurity, or a related field, but will consider experience and certifications in lieu of a degree.
- Security related Certifications:
- CompTIA Security+ (Foundational)
- CompTIA CySA+ (Analysis-focused)
- Certified Ethical Hacker (CEH) (a plus)
- CISSP (a plus -not necessary)
**Candidate must be willing to go into office 3 days a week**
Senior Full-Stack AI & Data Engineer – Contract
RBA is an established leader and trusted partner for enterprise and mid-size organizations seeking to transform their business through technology solutions. As a Digital and Technology consultancy, we combine strategic insight with technical expertise to deliver impactful, scalable solutions that align with business goals. We take pride in working with some of the most recognized companies in our market—while fostering a culture that blends challenging career opportunities with a collaborative, fun work environment.
We are seeking a Senior Full-Stack AI & Data Engineer to join our growing Data & AI practice, supporting a high-impact client. In this role, you will lead the design and development of end-to-end AI-powered applications that drive personalization, predictive analytics, and next-generation digital experiences.
You’ll partner with business stakeholders, product teams, and engineers to build production-grade AI solutions—from data pipelines and model development to APIs and user-facing applications. The ideal candidate brings deep expertise across the full stack, modern data platforms, and generative AI technologies, with a passion for solving complex business challenges through innovative solutions.
Responsibilities
- Design and develop end-to-end AI-powered applications, including backend APIs and user-facing interfaces, to enable scalable and intuitive AI solutions.
- Build and maintain robust APIs using technologies such as Node.js, NestJS, or FastAPI, and develop modern web applications using React or similar frameworks.
- Develop, fine-tune, and deploy machine learning models using frameworks such as PyTorch and Scikit-learn.
- Implement advanced generative AI solutions, including Retrieval-Augmented Generation (RAG) pipelines and multi-modal AI applications.
- Design and build agentic AI systems using frameworks such as LangChain, enabling multi-step reasoning, tool use, and automation.
- Architect and optimize end-to-end data pipelines (ETL/ELT) using Python, SQL, and orchestration tools such as Airflow.
- Manage and integrate data workflows within Snowflake, leveraging technologies such as Snowpark or Cortex.
- Implement monitoring and observability for AI systems, including tracking model performance, drift, latency, and reliability.
- Design and deploy cloud-native solutions using Docker, Kubernetes, and CI/CD pipelines across AWS, Azure, or GCP.
- Collaborate with business stakeholders to translate data into actionable insights and intelligent applications.
- Contribute to DevOps best practices, including infrastructure-as-code (Terraform) and automated testing.
- Mentor junior engineers and promote best practices in AI ethics, data governance, and code quality.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of experience across full-stack development, including backend (Node.js/Python) and frontend frameworks (React or similar).
- Strong experience designing and building data pipelines and modern data platforms, including expertise in SQL and data modeling.
- Proven experience deploying AI/ML solutions in production environments, including MLOps and model lifecycle management.
- Hands-on experience with generative AI technologies, including LLMs, prompt engineering, and RAG architectures.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Strong understanding of DevOps practices, including CI/CD, containerization, and infrastructure-as-code (Terraform).
- Excellent communication skills and ability to work effectively in client-facing environments.
Preferred Qualifications
- Experience with Snowflake, including Snowpark, Cortex, or similar data platform capabilities.
- Experience building agent-based AI systems or working with frameworks such as LangChain.
- Familiarity with vector databases and semantic search architectures.
- Experience developing mobile applications using React Native or Flutter.
- Knowledge of mobile architecture, UI/UX principles, and API integration patterns.
- Experience deploying applications to Apple App Store or Google Play Store.
- Familiarity with security and authentication protocols, including OAuth2, biometric authentication, and secure data handling.
- Cloud or data platform certifications (AWS, Azure, GCP, Snowflake, or similar).
Leadership & Culture
- Demonstrate leadership through mentorship, technical guidance, and promoting engineering best practices.
- Balance innovation with pragmatism—able to work across cutting-edge AI solutions and foundational data engineering tasks.
- Thrive in a collaborative, fast-paced consulting environment with a strong focus on client impact and delivery excellence.
Must Have Technical/Functional Skills
• 4-8 years hand on Experience on writing Teradata.
• Experience in Teradata Utilities (BTEQ,Fast Load, Multi Load)
• Extensive experience in developing complex SQL code using Teradata stored procedures, macros etc.
• Should be good in Unix Shell scripting
• Should be able to create Design documents , mapping documents
• Design and document development standards
• Should have knowledge on ETL and Data warehouse Concepts
• Should have knowledge of SQL Server and Autosys.
Roles & Responsibilities
• Collaborate with stakeholders to understand the current process
• Collaborate with business to convert the business requirement into Technical requirements.
• Develop Teradata code meeting 100 percent of technical specifications and business requirements according to the established design patterns
• Analyze, design, code, and test highly complex ETL processes, for data warehouses and/or operational data stores
• Understand design for ETL application including data sources, data targets, data definitions, data relationships, and business rules
• Work closely with technical leads, analysts, data modelers and other developers to understand project requirements and contribute to the project solution
• Provide post go-live & application maintenance support
• Provide technical expertise on Database design, Data modeling, Data Warehousing, and Data integration
• Create solutions for large and complex data driven applications
• Reconciliation and test cases of developed solutions
• Design, develop and support application solutions leveraging Teradata and Teradata Tools and Utilities
• Prepare Test cases for Unit Testing/SIT/Regression
• Should be able to take ownership and deliver independently Report out to stakeholders highlighting achievements, risks, and future work.
• Follow the Agile standard for the development of the requested proposal.
• Bring best practices, standards, and innovative ideas for architecture, and design.
• Deployment of data ingestion pipelines into dev, pre, and production environments.
• Unit testing, integration testing, functional, and non-functional testing.
Generic Managerial Skills, If any
• Azure devops for project management
Fashion Technical Fit Designer - Special Project Intimate Apparel
Russell Tobin & Associates is currently seeking a Fashion Technical Fit Designer to work for one of our well-recognized intimate apparel clients. Prior experience working within the industry is ideal!
Apply now for immediate consideration!
Contract: 3 months – special project
Location: 100% Onsite in Manhattan, NY – 32 hours per week
Pay Rate: $40 – 46.21 per hour on W2
Job Description
- Looking for resources that have participated or owned their own fittings, can write up fit comments & pattern correction, have centric training, excel/illustrator/Flex PLM etc.
- 5+ years experience in technical design with intimates/apparel
Description:
- Individual contributor position responsible for executing the technical design process from development to final fit.
- Responsible for analyzing and evaluating garments to develop the correct fit specifications.
- Ensures that products are developed in a manner consistent with established fit quality, standards, manufacturer capabilities and cost specifications.
- Develops technical specifications and communicates fit to vendors/factories for approvals and corrections.
- Makes appropriate adjustments with factories as required to ensure integrity of design approved prototypes while monitoring quality and targeted price.
- Typically reports to Technical Services Manager.
- Typically directs Assistant or Associate Technical Designers.
- Bachelor's degree in Fashion, or equivalent experience.
- 5+ years experience in technical design with intimates/apparel
Additional Information
What are the top 3 to 5 skills you are looking for from a candidate?
- Flexible, problem solver, supportive, maintain composure in a stressful situation
Department backgroud and the team they will be working on?
- Technical Design own the fit & comfort of the product, work very closely with design to ensure design intent is met while following our fit, comfort & quality standards
What are some things that would stand out from candidates?
- expertise in their field, volunteer &/or community service, being able to work in the office for fits only
Must be authorized to work in the United States
Why Join?
This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors
TRC is seeking a talented Sr. Category Manager – KES (Distributor) Programs, Fabrication & Construction
Overview:
TRC is looking for a passionate and experienced Sr. Category Manager to join our dynamic team. This role oversees category management for KES (distributor) programs, custom fabrication, and construction products needed for new builds or replacements. The Sr. Category Manager will drive sourcing strategies, optimize supplier relationships, manage costs and risk, and ensure the timely delivery of high-quality products and services.
Key Responsibilities:
- Lead category management for 3rd party KES programs, custom fabrication, construction assets, and building materials.
- Manage program execution including signage, walk-in refrigeration, and support services.
- Collaborate cross-functionally with New Store/Remodel teams, R&D, Operations, and franchisees to ensure smooth planning and execution.
- Represent the organization on relevant committees and as a key point of contact for internal and external stakeholders.
- Negotiate contracts, optimize business terms, and ensure cost-effective procurement.
- Develop and maintain efficient supplier networks, ensuring performance, quality, and risk mitigation.
- Identify and implement new program offerings that add value and enhance the franchisee experience.
- Lead strategic initiatives, mentor team members, and support cross-functional category planning.
- Analyze market trends, spending patterns, tariffs, and supplier capabilities to guide sourcing strategies.
- Conduct supplier performance reviews and manage escalations as needed.
- Prepare and execute RFx events (RFI, RFQ, RFP) and provide executive summaries with recommendations.
- Ensure compliance with internal audit, item, price, and supplier setup requirements.
- Perform other duties as assigned.
Supervision:
- One direct report (Associate Category Manager).
- Qualifications:
- 5–10 years’ experience in category management and strategic sourcing, including supplier, cost, risk, and relationship management.
- Bachelor’s degree in supply chain, business, construction, or related field preferred.
- Proficient in Microsoft Office; SAP and/or Smartsheet a plus.
- Strong collaboration skills with the ability to build effective business relationships.
- Excellent written and verbal communication skills.
- Strong organizational and project management capabilities; able to manage multiple priorities.
- Proactive, results-driven, and detail-oriented.
- Experience in purchasing cooperatives, distributors, franchise systems, or construction/foodservice industries is a plus.
Other Requirements:
- Periodic travel required.
- Physical Demands:
- Ability to sit for extended periods and operate a computer.
- Ability to lift, tug, or pull up to 15 pounds.
The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.
The role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.
The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Accountable for delivery of a full range of end-to-end projects.
Excellent communication skills required to negotiate internally.
Involved in short- to medium-term planning of actions and resources for own area.
Comapensation level for NYC is 14 USD Gross based on the interview results.
Responsibilities:
• Demonstrates an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications.
• Ability to operate in a global environment with on-/near-/off-shore matrix reporting structures.
• Operates into a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies.
• Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
• Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
• Fosters a culture that promotes transparency and innovation for increased team productivity.
• Coaching members of the team and outside the immediate reporting line about the best practices and recognises anti-patterns that are quickly addressed.
• Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisation processes.
• Avidly communicates progress and project status across the organisation and ensures that stakeholders are managed appropriately throughout the execution period.
Mandatory Skills Description:
• 6+ years of hands‑on Java development
• Experience with React
• Kubernetes and Containerisation knowledge
• Relevant experience in a critical software development role with high business impact, ability to understand how software delivers business value
• Excellent engineering skills and senior architecture
• Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.)
• Polyglot full-stack developer mentality and ability to pick up new languages and skills
• Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps
• Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks
• Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable
• Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
• Experience of delivering software using Agile delivery methodologies is a must (SCRUM/Kanban)
• Operational experience of using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable
• Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable
• Degree in computer science/mathematics/physics or related technical subject is desirable
• Experience of senior stakeholder management
• Consistently demonstrates clear and concise written and verbal communication skills.
Nice-to-Have Skills Description:
• Capital Markets experience
Seattle, WA
Addison, TX
Position Summary
As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications. As part of a shift left focus, you will be working part of the development team along with developers to proactively identify any security vulnerabilities (OWASP Top 10, SANS Top 25, CWE) at the earliest before they are discovered late in cycle by InfoSec teams or in production. You will be working as a liaison between the Infosec team and development teams, understanding the security issues reported by central InfoSec teams to development teams to help them understand and fix them. You need to be highly passionate in following the constantly changing threat landscape and familiarize with latest security vulnerabilities that impacts the team.
Role Responsibilities:
• As a Security Engineer/Tester, you will be performing authorized security testing on some of the very complex, massive scale, and highly critical applications.
• You must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment.
• You need to be aware of a varied application security domains like authentication, authorization, identity management, cryptography, etc.
• You require very good communication and presentation skills to be able to present your findings to Leadership/Management/Development teams to help them understand the Risk so that they can take informed decisions on mitigations, controls and residual risk.
• The ideal candidate is a team player, self-starter and quick learner with 3+ year of experience in software development/testing with large-scale enterprise applications.
• The working experience requirement can be relaxed if the candidate has right skillset and has the capability to learn quickly.
• When submitting a candidate under this consideration, please highlight examples of quick learning on the resume.
Required Qualifications
• 3+ year of experience in software development/testing with large-scale enterprise applications.
• Primary Skill - Manual and automated testing (testing will be done on software)
• Deep understanding of different web application technologies, web protocols (HTTP, HTTPS, etc.), browser technologies, etc.
• In depth domain understanding of application security in terms of Identity and Access Management (IAM), different authentication technologies (passwords, biometrics, OTP, digital certificates & PKI, device authentication, FIDO U2F/Passkeys, etc.
• Proven expertise on different security testing tools (Proxy tools like Fiddler, Black box security testing tools like Burp, Static Security Code analysis tools,
• Deep understanding of different application security vulnerabilities such as OWASP Top 10, SANS Top 25, CWE, attack patterns (CAPEC), etc.
• Bachelor's Degree in Computer Science or equivalent experience.
• Must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment
Desired Qualifications
• Working experience on different security technologies and standards like Single Sign On (SSO) using SAML/OpenID, OAuth protocols, etc.
• Good understanding of Cryptographic algorithms and standards like Symmetric/Assymetric crypto techniques, digital signatures, JWS/JWE tokens, Hardware Security Modules (HSMs), etc.
• Understanding of Security vulnerabilities related to Cloud environments is an added advantage.
• Well known Security certifications is an added advantage
• Understanding of Threat Modelling concepts and Secure Development Life Cycle processes.