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The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

• High School diploma or equivalent. Associate Degree or higher is a plus.
• 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
• Strong written and verbal communication skills.
• Experience with Salesforce / CRM software is a plus.
• Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.

• Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
• Collaborate with the Store Team to identify PROs in our Store.
• Maintain extensive knowledge about Floor & Decor products.
• Train and support the Store Team on how to use our selling process.
• Understand our PRO business to educate our PRO customers and expand their participation.
• Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
• Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
• Coordinate and assist with PRO Customers in-store activities.
• Collaborate in all store initiatives.
• Demonstrate ability to make effective program and benefit presentations.
• Must possess excellent customer service skills and be results oriented.
• Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
• Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

This position is hourly, knowing it may include hours which could exceed eight hours in a day.

• May require travel up to 20%.
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
• Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Your Impact

The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.

This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.

This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.

What You Will Do

Sales Enablement & Training

• Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
• Create scalable training materials including short-form videos, presentations, and enablement documentation
• Partner with Lowe’s University and internal training teams to build structured enablement content
• Identify skill gaps within the sales organization and recommend targeted training solutions

Program & Project Management

• Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
• Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
• Manage project timelines, communications, and rollout plans for new sales initiatives

Sales Communications & Executive Support

• Own and manage internal communications including newsletters, sales updates, and organizational messaging
• Partner with the corporate communications team to deliver consistent messaging to field sales teams
• Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives

Sales Program Support & Optimization

• Monitor program adoption and effectiveness using data and feedback from the field
• Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
• Develop reporting and insights that help leadership optimize sales enablement programs

Minimum Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
• 5+ years of experience in sales enablement, sales operations, program management, or a related field
• Strong project management skills with experience managing cross-functional initiatives
• Excellent communication and presentation skills
• Experience working with senior stakeholders and leadership teams
• Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications

• Experience supporting B2B sales organizations
• Experience in retail or distribution environments
• Familiarity with Salesforce or CRM systems
• Experience creating training programs, enablement content, or sales communications

Why This Role Is Unique

• High visibility across the organization
• Direct exposure to executive leadership
• Opportunity to influence how the Pro sales organization operates and scales
• Strong pathway for growth within Lowe’s

ESSENTIAL FUNCTIONS:

Medical Assistant’s may have duties in one or more of the following areas:

Medical Assistant

• Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
• Acts to facilitate interdisciplinary communication.  Utilizes other members of the health care team in assessing the patient and analyzes patient data.  Assesses learning needs of the patient and significant others.  Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and/or instruc­tions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).
• Maintains appropriate aseptic technique for preparation, pro­cedures and medications administered.
• Accurately documents all patient interactions in electronic medical record.
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc), under direction and supervision of provider.
• Maintains professional appearance of patient exam and procedure rooms.

MARGINAL FUNCTIONS:

• Work includes cross coverage in other clinic areas as team needs.
• Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
• Participates in Performance Improvement projects.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
• Clinic/physician office experience preferred.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join the MercyOne Family! We are looking to hire an RN/LPN/Medical Assistant at the MercyOne Centerville Clinic.

As a clinic LPN/Medical Assistant at MercyOne, you will aid providers by creating a timely patient flow, positive customer experience, and care for clinic patients. Supports patient and family needs.

• Demonstrates ability to recognize and assess urgent/emergency needs of patients and initiate appropriate emergency procedures as needed.
• Acts to facilitate interdisciplinary communication.  Utilizes other members of the health care team in assessing the patient and analyzes patient data.  Assesses learning needs of the patient and significant others.  Gives accurate and complete information to patient and family.
• Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
• Evaluates patient and family understanding of treatment plan and/or instruc­tions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned.
• Maintains appropriate aseptic technique for preparation, pro­cedures and medications administered.
• Accurately and legibly documents all patient interactions in electronic medical record.
• Reports results and pertinent information to patients and health care team members.

Schedule: 

• Full Time, Days, 40 hours per week

• Dayshift, Monday-Friday

• 8:00 am to 5:00 pm

General Requirements:

LPN 

• Must possess a comprehensive knowledge of nursing, as normally obtained through a Current LPN license issued by the State of Iowa. 
• Clinic/physician office experience preferred
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Medical Assistant

•  Must possess a comprehensive knowledge of nursing, as normally obtained through a Possession of a Current/valid Certified Medical Assistant (CMA) certification required
• Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable. 
• Clinic/physician office experience preferred
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Education: 

LPN

• Completion or actively pursing a degree from an accredited Licensed Practical Nurse program and near completion.

Medical Assistant

• Completion or actively pursuing a degree from an accredited Medical Assistance program and near completion.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

This role supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Responsibilities:

• Supervises employees in the kitting/fulfillment and pick-pack departments.
• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.
• Other duties as assigned
  
  

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to successfully manage people and direct work activities.
• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
• Demonstrated comfort and ability to learn and leverage new systems.
• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
• Demonstrated ability to proactively approach problems and drive for results.
• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.
  
  

This role is 2nd Shift only. Qualified candidates must be able to work 2nd shift hours. 2nd Shift is approximately 3:00pm - 11:00pm.

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $65,800 to $102,600 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Responsibilities:

• Supervises employees in the kitting/fulfillment and pick-pack departments.
• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.
  
  

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to successfully manage people and direct work activities.
• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
• Demonstrated comfort and ability to learn and leverage new systems.
• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
• Demonstrated ability to proactively approach problems and drive for results.
• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.
  
  

RRD's current salary range for this role is $67,800 to $105,800/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans