Services For The Underserved Inc Jobs in Usa
19,143 positions found — Page 2
· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
***This role is 100% onsite in the client location in Baltimore, MD
***Maximum pay rate offered is $18/hour on W2
- All inclusive.
Terms of Employment • W2 Contract, 12 Months • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm Overview Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.
Responsibilities: • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.
Required Skills & Experience • Junior Level experience required.
• Need prior large volume of utility call center experience • Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls • Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.
nTech is an equal opportunity employer.
All offers of employment are contingent upon pre-employment background and drug screenings.
Only applicants meeting the above client requirements may be contacted by a Recruiter.
Description: This is an on-site position located in Johnston, Iowa.
The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties.
Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions.
Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language.
Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call.
Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system.
Conducts research and resolves issues for customer inquiries in a timely manner.
Responsible for prepping documents for scanning purposes and handling outgoing mail.
Provides additional administrative support for the department.
Other testing, projects and duties as assigned related to the job.
Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience.
Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone.
Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving.
Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality.
Excellent written and oral communication skills.
Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment .
PIc2da3465d821-25448-39614895
BMW/MINI is looking for a strong candidate to assist our service team in any way possible. If you're looking for a job that combines your brilliant people skills with your desire to help others, this is the job for you. Entry-level position with opportunity for growth. Join us and learn from the Best of Madison!
What You Will Do
Gradually learn the business with the goal of developing your own customer base
Listen to customer concerns and recommend appropriate diagnostic services or repairs
Provide accurate estimates
Coordinate services or repairs with technicians and parts department
Follow-up with customers on repair status and charges for repairs
Keep up-to-date knowledge of technical bulletins
Communicate with our internal sales team and complete our sales vehicles working with our technicians.
Learn two brands at the same time, sharpening your skills and show versatility.
What You Will Bring
Solid work ethic
Positive and professional attitude
Ability to build rapport and trust with customers
Ability to demonstrate the company's Core Values every day
Take appointments for technology related concerns
What We Provide
Best of Madison Auto Dealer
United Way Community involvement
Paid in-house and manufacturer training
State of the Art Multi-Point inspection tool
Flexible Schedules
Experienced Service and Parts staff
Full benefits package including 401k, match and profit sharing
Requirements
Must be 19 years or older
Previous customer service or service advisor experience preferred
A valid driver's license and good driving record
What You’ll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we’ll provide you*:
- Competitive weekly pay - $17.25 per hour
- Paid on-the-job training – No previous automotive experience is required
- Flexible work schedule: No late evenings or holidays
- Paid time off (PTO), and holiday pay
- Company provided uniforms and tools
- Tuition and certification assistance and access to a FREE online university
- Medical and prescription drug coverage – with Health Savings Account contributions
- Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%
- We promote from within – a commitment we are passionate about
- Back-up Child and Elder Care
- 50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What you’ll need to succeed:
- Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
- Effective interpersonal and oral communication skills
- Interacting with people face-to-face
- Eagerness to learn and grow
- Occasionally lift up to 50 pounds
- Willing to be top-side technician cross-trained
- Have full mobility and can work with your hands above your head
- Can stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- English fluency in reading, writing, and speaking
How you’ll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair
and honest values, we’re here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
As a Client Service Associate, you will play a key role in supporting client relationships, ensuring smooth communication, and helping maintain the high standards of service that define our brand.
Responsibilities
- Serve as the primary point of contact for client inquiries and support requests
- Build and maintain positive, long-term client relationships
- Assist clients with service information, scheduling, and general guidance
- Coordinate internally to ensure timely and accurate service delivery
- Maintain organized records of client interactions and updates
- Identify opportunities to enhance the client experience and improve processes
- Provide professional, courteous, and solution-oriented support at all times
- Strong communication and interpersonal skills
- Professional demeanor with a client-first mindset
- Excellent organizational and multitasking abilities
- Ability to work both independently and collaboratively
- Detail-oriented with strong problem-solving skills
- Adaptability in a fast-paced, evolving environment
- Competitive salary with growth opportunities
- Professional development and skill-building programs
- Supportive and collaborative team environment
- Opportunities for career advancement within the company
- Stable, full-time position with long-term potential
At SkillBridge Academy, we are committed to developing talent and creating meaningful career pathways across diverse industries. Our organization partners with forward-thinking businesses to connect motivated individuals with opportunities that foster growth, professionalism, and long-term success. We believe in empowering individuals through structured development, hands-on experience, and a supportive work environment.
Job Title: Field Service Technician
Location: Bakersfield, CA 93301
Pay Rate: $21 per hour
Job Type: Temp to Permanent
Hours: 8:00 AM to 5:00 PM (Mon to Fri)
COVID Requirements: Healthcare locations may require vaccination or exemption documentation.
Driving: Yes, driving is required to go between hospitals and clinics.
Requirements
- Must have a valid driver's license and own vehicle
- Customer Service role with driving required.
- Company car will be provided to temporary worker.
- Customer-service oriented and comfortable interacting with hospital staff and IT.
- Detail-focused, especially with logging activities and completing checklists
- Physically able to walk through large facilities and transport supplies as needed
- Able to perform regular walking through multiple hospital departments
- Capable of light lifting (toner boxes and supplies).
- PPE may be required depending on hospital policy.
Responsibilities
- Provide daily onsite customer service
- Proactively monitor devices across hospital locations
- Deliver toner and supplies as needed
- Perform Key Operator checks to ensure equipment readiness
- Check in with site IT regularly
- Review incoming toner alerts
- Prioritize “no toner” and “low toner” device alerts
- Resolve minor equipment issues when possible
- Log activities and maintain accurate records of completed tasks.
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services in a healthcare setting with hands-on and computer based training. This structured and paid program will develop you to manage and oversee dining services in a healthcare setting. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!
Available Benefits for All Employees:- Comprehensive Benefits Package - Medical, Dental, and Vision
- Free Telemedicine Services on Day 1*
- Free Prescription Discount Program
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Employee Assistance Programs
- Training & Development Opportunities
- Employee Recognition Programs
- Employee Stock Purchase Plan
- Nationwide Transfer Opportunities and Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:- Assist in managing dining services operations, including meal preparation, service, and quality control.
- Learn to ensure compliance with health, safety, and sanitation standards.
- Participate in staff training, development, and scheduling.
- Assist with inventory management and ordering of supplies.
- Interact positively with residents, staff, and guests, providing excellent customer service.
- All other duties as assigned.
- High school diploma or equivalent preferred.
- Previous experience in dining services or hospitality preferred.
- Strong organizational and communication skills.
- Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
- Valid driver's license.
- Strong written and verbal communication skills.
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
- Compliance with COVID-19 vaccination policies.
- Ability to lift up to 50 pounds and perform tasks for extended periods.
- Residency within the service area required.
Ready to Join Us?
If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities
- Support daily customer inquiries through clear and professional communication
- Assist with order processing, scheduling, and service coordination
- Maintain client records, documentation, and internal updates
- Collaborate with internal teams to ensure seamless service delivery
- Address customer concerns with patience, accuracy, and a solution-driven approach
- Contribute to improving service procedures and overall client experience
Qualifications
Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and manage priorities in a structured environment
- High attention to detail and organizational accuracy
- Problem-solving mindset with a customer-first approach
- Comfortable working independently and as part of a team
- Proficiency in basic office and administrative tools
Additional Information
Benefits
- Competitive salary package
- Opportunities for professional growth and long-term career development
- Supportive, organized, and professional work environment
- Skill-building across customer relations, service operations, and internal coordination
- Stable and structured job type with clear advancement potential
Role: Dining Services - Assistant Manager
Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits for All Employees:- Free Telemedicine*
- Free Prescription Discount Program
- Free Employee Assistance Programs
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Hands-on-Training & Support
- Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:The Dining Services Assistant Manager is responsible for assisting the Dining Services Manager in overseeing the dining operations and ensuring high standards of food quality, safety, and customer service.
- Support the Dining Services Manager in managing daily dining operations, including staff supervision and training.
- Ensure compliance with dietary guidelines, food safety standards, and HCSG policies.
- Assist in maintaining accurate records of food inventory, costs, and employee schedules.
- Lead staff training sessions on food preparation, service techniques, and safety protocols.
- Communicate effectively with residents, families, and staff to enhance the dining experience.
- Conduct regular inspections of food service areas to ensure cleanliness and organization.
- Represent HCSG positively through courteous and cooperative interactions with team members, residents, and guests.
- Perform all other duties as assigned.
- High school diploma or equivalent is required
- Previous experience in food service management or a similar role is desired.
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Knowledge of food safety regulations and best practices in dining services.
- Basic computer skills for record-keeping and report generation.
- Must comply with COVID-19 vaccination policies.
- Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
- Residency within the service area is required.
Ready to Join Us?
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
