Service Partners Jobs in Usa
16,614 positions found
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
The HR Business Partner, STC Windsor is responsible for executing the HR strategy in line with overall Corporate and Divisional HR strategy within your area of accountability. The role has overall strategic & operational responsibility with focus on Leadership Teams to manage & supervise HR processes (globally & locally). You will define & facilitate implementation of Human Resource initiatives, manage & supervise labor & employee relations and provide coaching and counseling to the respective Leaders & their Leadership Teams. Reports to: Human Resources Director – North America Responsibilities and Objectives: Local Strategic Leadership; Implement the people, culture and organization strategies in line with the Corporate and Division strategy. Participate and contribute to local business strategy to ensure targets are met or exceeded.HR Solutions and Process Implementation;Oversee the implementation of HR processes within areas of responsibilities requiring on-site support and follow-up. Provide input on the development and/or implementation of new or improved processes/products/services. Partner with managers, supervisors and employees to understand current issues that can be supported or resolved through HR practices, processes or policies. Counsel Managers, supervisors and employees on the most effective solutions to resolve issues.Employee, Labor and Manager Relations;Work with local leadership to maintain positive relationship with employees; ensuring Stäubli’s policies are applied. Represent HR in the workplace through employee engagement, building partnerships between employees, HR and Management. Serve as an employee advocate and conduct investigations of allegations as needed in adherence to policies and instructions. Training and communication to employees and managers regarding HR services, HR strategy, policy and processes.Performance Management and Workforce Planning;Support managers in the implementation and follow up on performance management activities including performance improvement, oversight on the performance appraisal process, and training identification needs, and succession planning. Provide managers and supervisors with coaching and guidance regarding onboarding new employees, disciplinary process and the separation process. Partner with the Director of HR to build functional people and organizational capabilities needed in the mid to long term to execute the business strategy and meet or exceed annual business targets.Support Human Resources including but not limited to;Talent Acquisition - support recruitment and onboarding processes.People Development – work with managers in the identification of development needs for business and hi-potential individuals and leveraging training programs.Payroll, Benefits and Leave – support payroll, benefits and Leave administration as needed to ensure solid backup with other team members.Policies and Procedures – ensure education and adherenceCompliance – ensure compliance to local standards. Compensation – advise management on compensation structures, merit process, and salary review decisions.EHS – support EHS in promoting a culture of safety and assist in accident investigationsAdheres to all safety, quality and environmental standards
Qualifications: Bachelor's Degree in Human Resources, Psychology, Business Management (or similar field of study) required. Master's and/or Human Resources certificate/qualification preferredProven experience in HR, with at least three (3) years as an HR Business Partner or similar roleStrong knowledge of California State and US Federal labor laws/best practices requiredInternational Traffic in Arms Regulations (ITAR) experience required Technical proficiency is a must with proven experience with HRIS/ATS/LMS/Microsoft Office/AIExtensive experience of broad HR experience across multiple areas of specialization and cultures with increasing levels of responsibilityAble to drive actions to resolution in a complex matrix organizationExperience delivering impactful solutions to complex business problems in a dynamic and changing environmentExtensive knowledge of coaching, leadership development and succession planning with demonstrated success in building talent pools and leadership pipelinesAbility to exercise good judgment to make decisions without full understanding of all relevant facts in a fast-paced environmentBilingual preferred but not required: (Spanish, French or German)
Physical Requirements: Periods sitting at a desk and working on a computerMust be able to lift, push, pull, and carry objectsMust be able to lift up to 25 pounds at timesDexterity and accuracy as needed to operate equipment Work schedule: Willingness to travel as required both domestically and internationally (up to 5%)This position will report to the Windsor, California office Mon-Fri 8am-5pm Salary Range: $105,000 - $117,000 USD #LI-CP1 Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PandoLogic. Keywords: HR Business Partner, Location: Windsor, CO - 80551
Company Overview:
Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.
Responsibilities and Qualifications
Summary:
As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.
Organizational Impact:
This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
- This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
- Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
- Coordinate complex, large-scale deployment of products or services with external and internal partners
- Identify and promote upselling opportunities for additional products and services that align with client needs
- Develop and execute account plans that support client objectives while driving incremental revenue for the company
- Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
- Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
- Ensure contract compliance and assist with renewals or amendments as necessary
- Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
- Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
- Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
- Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
- Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
- Additional job duties as assigned
Skills/Experience Required:
- Education: Bachelor’s degree in business, sales or marketing
- 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
- Proven track record of managing high-value accounts and delivering exceptional customer service
- Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
- Ability to identify upselling opportunities and present tailored solutions to clients
- Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
- Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
- Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
- Self-motivated, proactive, and able to work independently in a fast-paced environment
- Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
- Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
- Strong written communication skills with ability to prepare clear, concise business proposals
- Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#CardioPartners
Remote working/work at home options are available for this role.
About the Company
National Community Renaissance (National CORE) is one of the nations largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National COREs affordable housing developments throughout California, Texas, Arkansas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.
About the Role
Hope Services Coordinators are responsible for developing, implementing, and managing high-quality programs and activities aimed at improving the financial stability, economic mobility, and physical and mental health of our residents and those surrounding National CORE properties. The Services Coordinator will utilize prevention, intervention, and referrals in the social service areas of early childhood education, after school care services and programs, youth and young adult development, financial education, workforce development, community building, and health and wellness. The Services Coordinator works closely with onsite Property Management staff and serves as a community ambassador, developing partnerships that expand Hopes impact. The Services Coordinator maintains a direct reporting relationship with an assigned Hope Through Housing Regional Director.
Responsibilities
- The Services Coordinator will coordinate programs operated by service partners and will provide direct services for residents, their families, and their communities.
- Identify resident needs, develop individualized property service plans, and deliver quality services for residents both directly and through service partnerships.
- Provide resident connection to community resources and referral opportunities, in accordance to resident surveys.
- Develop an onsite mechanism to facilitate resident connection to community service agency resources and referrals, including personnel of community service providers, educational opportunities and support groups.
- Maintain regular communication with external relations regarding new service partners and evaluation of service delivery by partners.
- Access partner and service provider database provided by External Relations to schedule appropriate services.
- Provide support for local, and/or grassroots efforts promoting health and wellness.
- Ensure service providers develop a site program schedule for residents with access to a variety of recreational, educational, and enrichment activities in support of resident needs.
- Serve as community ambassador, developing relationships resulting in in-kind service/product donations and financial contributions.
- Manage and monitor assigned property services budget including payroll, supplies, vendors, and fundraising.
- Manage and maintain a harmonious relationship with site staff and partners.
- Maintain client resident services files and database of resident contact referrals and engagement in order to identify trends, patterns, needs, opportunities, and outcomes of services including documentation and certifications.
- Provide regular reports of activities and events and maintain documentation.
- Provide/oversee After School Care Services and Programs.
- Provision of age appropriate activities and events for participants, coordinate activities to meet the developmental needs and interests of all children.
- Ensure service providers are consistent with required supervision of all children, and ensure their guidance and safety during all recreational and sports activities.
- Ensure service providers complete and update records on all enrolled.
- Deliver Financial Literacy and Economic Mobility trainings.
- Provide residents with opportunities for enhanced vocational and soft skills training including but not limited to resume writing, job search techniques, computer literacy, etc.
- Workforce Development Assist residents with community referrals for adult education, including but not limited to ESL, GED completion, etc.
- Community Building - Develop and implement a plan to provide social events and community engagement opportunities to increase involvement.
- Health and Wellness - In collaboration with External Relations establish and develop relationships with health care providers and community based organizations to provide onsite health education classes focusing on prevention and wellness management.
- Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home.
Qualifications
- Ability to work cooperatively and collaboratively with other HOPE staff, National CORE staff, public officials, private sector officials, parents, and community leaders.
- Must have a sincere interest in working with children, youth and the aging population.
- Ability to meet the needs of a diverse, low-income population.
- Ability to communicate effectively and demonstrate sensitivity to others.
- Excellent organizational and document management skills.
- Familiarity with basic computer software programs and ability to type.
- Fluency in a language in addition to English is preferred.
Required Skills
- Bachelors degree in education, public health, social work or related field is desirable.
- Demonstrated experience working in a social service, education or related field providing case management services.
Preferred Skills
- Exposure to various types of weather conditions.
- Sitting, walking.
- Driving.
- May include lifting up to 20 pounds.
- Operate computer and office equipment.
- Ability to pass TB skin test and background check.
Pay range and compensation package
FLSA Non-Exempt
Equal Opportunity Statement
National CORE is committed to diversity and inclusivity.
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Product Manager – Financial Services / Private Markets
We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.
The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.
Your Impact:
- Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
- Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
- Lead product discovery and definition across:
- Investment Operations workflows
- Fund accounting and transaction lifecycles
- Market and Security Reference Data
- Data ingestion, enrichment, and distribution
- Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
- Ensure accurate data management and data mapping across multiple upstream and downstream systems.
- Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
- Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
- Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
- Support regulatory, audit, and reporting needs through strong data governance and product controls.
- Measure product success through KPIs, user feedback, and operational efficiency improvements.
Your Skills & Experience:
- 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
- Strong hands-on experience in Investment Management and Investment Operations.
- Deep knowledge of Private Markets, including: Private Equity, Private Credit
- Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
- Experience working with Market and Security Reference Data.
- Proven background in data management, including data mapping between multiple systems.
- Strong SQL skills for data analysis, validation, and troubleshooting.
- Experience working in agile delivery environments with technology and data engineering teams.
- Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
- Familiarity with data governance, data quality frameworks, and control processes.
- Experience supporting large-scale system integrations or platform modernization initiatives.
- Background working in asset management firms, asset servicers, or financial technology organizations.
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different.
You can see it in our bright orange signs-but there’s more to it than that.
With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.
For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.
And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead.
We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.
You might say we’re unlike any other bank.
And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.
Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.
This position offers additional compensation in the form of short-term incentives (i.e.
bonus and/or commission) and may include long-term incentives (i.e.
stock awards).
Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.
Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.
Incentives and benefits are subject to eligibility requirements.
Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank.
The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.
The Senior Solutions Engineer reports to the Team Lead
- Salesforce.
Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.
Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.
Manage Salesforce system administration: custom objects, fields, layouts, validation rules.
Implement automation: workflows, approval processes, and rules to streamline operations.
Ensure data governance: audits, data management, and quality standards adherence.
Design and execute test plans for solution validation.
Lead Salesforce integrations ensuring consistency and information flow across systems.
Collaborate with stakeholders to evaluate integration needs and maintain implementations.
Provide technical mentorship to junior team members and serve as a subject matter expert.
Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.
Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.
Stay current on Salesforce updates and industry best practices.
Be task-focused and adaptable in a dynamic work environment.
Present ideas clearly and concisely to technical and non-technical audiences.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Requirements: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.
Minimum 7 years of Salesforce experience, including 3 years with Financial Services Cloud or related financial implementations.
Experience with Salesforce Industries OmniStudio and deployment in banking environments.
Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.
Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).
Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.
Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.
Ability to diagram customer processes and recommend effective changes.
Ability to manage multiple priorities in a dynamic, fast-paced environment.
Strong communication skills (written, verbal, and presentation).
Excellent organizational and time management skills.
or similar CRM proficiency.
Understanding of customer and partner relationship strategies.
Knowledge of the customer journey and ability to map touchpoints to the sales process.
Basic understanding of API and REST.
Basic knowledge of database architecture.
Experience in ITIL or formal SDLC methodologies.
Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework.
Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.
Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.
We’re proud to be an Equal Opportunity and Affirmative Action employer.
At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.
In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88 Yearly Salary PI400a89af37d1-25448-38959719
Company Summary:
We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.
Job Summary:
The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).
Responsibilities
- Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
- Develop and administer Service Department processes, covering:
- Service scheduling guidelines
- Allocation and coordination of service personnel and resources nationwide
- Recording and monitoring of assets in both internal databases and vendor platforms
- Monitoring and documenting costs related to installations and warranty work
- Issuing non-conformance reports and supplier corrective action requests (CARs)
- Designing and rolling out a structured Preventative Maintenance initiative
- Confirm that the Service Department is properly equipped with required support, including:
- Detailed installation and repair documentation
- Appropriate tools, equipment, and instrumentation
- Clear project timelines and schedules
- Organization and delivery of training programs for service technicians
- Access to technical support from equipment manufacturers and external service partners
- Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
- Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
- Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
- Review order specifications and clarify customer needs in collaboration with the sales team
- Communicate order particulars and timelines to Service Coordinators
- Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
- Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
- Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.
Requirements
- At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
- Previous supervisory or management experience within a service department (strongly preferred)
- Practical, hands-on background working directly with machine tools.
- Strong communication skills (customer facing and internally)
- Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
- Solid project management capabilities.
- Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
- Familiarity with CRM platforms (Salesforce experience preferred).
- Basic proficiency in CAD-CAM software.
- Highly organized, with outstanding communication and interpersonal abilities.
- Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
- Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
- Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.
Preferred Qualifications
- Experience or education in manufacturing engineering.
At US Elogistics Service Corp. DBA CIRRO Fulfillment, we're powering global commerce through fast, intelligent, and scalable fulfillment solutions. With a footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we're redefining how brands deliver customer experiences. We're looking for a Customer Success Specialist to join our North American team and drive long-term customer satisfaction, retention, and growth.
What You'll Do
- Own and manage a portfolio of B2B eCommerce clients, acting as their trusted logistics partner.
- Drive onboarding, adoption, and long-term success with CIRRO's fulfillment services.
- Serve as the client advocate internally—aligning with operations, tech, and sales to ensure a seamless experience.
- Analyze fulfillment performance metrics, proactively address challenges, and drive continuous improvement.
- Conduct regular business reviews and maintain clear communication with stakeholders.
- Identify upsell and expansion opportunities that support client growth.
What You'll Need
- 2+ years experience in customer success, account management, warehouse operations or logistics operations (3PL/eCommerce preferred).
- Strong problem-solving skills and the ability to simplify complex logistics topics for clients.
- Excellent communication and relationship-building abilities.
- Experience with logistics platforms, WMS, or order management systems is a plus.
- Bachelor's degree preferred or equivalent experience in logistics, supply chain, or business.
Why CIRRO
- Competitive pay and benefits
- Fast-growing, tech-forward company
- Collaborative, global team culture
- Room for growth in a high-impact role
CIRRO Fulfillment is an equal opportunity employer.
A global leader in specialty manufacturing is looking for a dynamic professional to join our team. This is a high-impact leadership role for someone who balances tactical order management with strategic team development. If you excel at bridging the gap between global logistics and local customer satisfaction, this is the perfect career move.
The Role
As the Customer Service Manager, you are the architect of the order lifecycle. You will lead a talented team through the journey from initial purchase order to final delivery. This is a hands-on leadership position where you will act as the primary liaison between sales, production, and supply chain teams to ensure every commitment is met with precision.
Key Responsibilities
- Lead and mentor a dedicated customer service team to maintain elite performance levels.
- Mastermind the full order management process, ensuring accuracy in pricing, logistics, and billing.
- Drive cross-functional collaboration with internal departments to navigate inventory constraints and production schedules.
- Champion process improvements within ERP systems to sharpen internal workflows.
- Build and maintain sophisticated relationships with key accounts and stakeholders.
What You Bring
- 10 + years of experience in manufacturing or industrial customer service.
- 5+ years of experience in management & leadership
- Bachelor's degree required
- Strong proficiency in ERP systems, specifically Microsoft Dynamics.
- Proven leadership skills with a focus on coaching and team growth.
- A high degree of attention to detail and the ability to navigate fast-paced environments.
- A solutions-oriented mindset with excellent communication skills.
Benefits
Our company provides a highly competitive and comprehensive compensation package designed to support your long-term financial and professional well-being.
