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Job description
- Community Manager
Department: Management Job Status: Full Time
FLSA Status: Exempt Reports To: Director of Operations
Work Schedule: Varies based on location Amount of Travel Required: 10-25%
Positions Supervised: Service Manager, Assistant Community Manager, Leasing Consultant
POSITION SUMMARY
The Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.
FINANCIAL RESPONSIBILITY
Innovative: Demonstrates efficiency and creativity; looks for better, faster and more efficient ways of doing things; handles challenges/obstacles with a positive outlook.
Performance: Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary.
Fiscal Safety: Concerned for the financial well-being of the company by compliance to safety procedure; awareness of liability concerns.
FUN
Passion: Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success.
Entrepreneurial Spirit: Exhibits behavior that is consistent with the Vision, Mission and Values of the Company; makes working environment enjoyable for self and others.
JOB SPECIFIC COMPETENCIES
Associate Relations:
- Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.
- Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.
- Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).
- Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management.
- Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.
- Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions
- Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates
- Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place.
Resident Relations and Education:
- Communicate clearly to residents and in a consistent manner.
- Respond to resident requests and concerns in a timely, professional manner.
- Read and/or listen to resident requests/complaints in a calm, respectful, and open manner.
- Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy.
- Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
- Attend and assist in resident activities and functions after hours and weekends, as needed.
Financial:
- Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances.
- Ensure that all rents are collected and posted and processed/deposited on a daily basis.
- Oversee all accounting transactions. Manage cash accounts, process invoices as directed by Supervisor and owner, maintain proper bookkeeping at all times.
Property Evaluations:
- Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents.
- Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor.
- Responsible for office operations, quality curb appeal, office and model cleanliness.
- Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property.
Payroll:
- Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary.
- Seeks supervisor or ownership’s approval before approving employee overtime.
- Approval of timesheets and overtime by the 10am Monday morning deadline.
- Ensures employees have completed their time card approvals.
- Limits and monitors employee missed punches and disciplines chronic offenders.
- Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock.
- Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll.
Reporting:
- Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.)
- Consistently review all leasing performance and paperwork.
Safety:
- Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO.
Compliance:
- Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.\
- Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals. Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner.
- Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants.
POSITION QUALIFICATIONS
Education
High School degree required, college preferred.
Experience
One year prior experience in property management or in a related industry.
Other Requirements
Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
SKILLS & ABILITIES
Computer Skills
Computer software experience to include MS Word, MS Excel, Google Suite. Basic typing skills and knowledge of computers. Use of the company’s payroll system is required. Prior HRIS experience a plus.
Certificates & Licenses
Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM®, ARM® designation preferred. Ability to earn future designations as required by Industry standards.
WORK ENVIRONMENT
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms and residences or commercial vehicles.
The work area is adequately lighted, heated, and ventilated. On occasion, the incumbent may be exposed to dirty and/or hazardous conditions when inspecting vacated units.
UNDERSTANDING OF JOB ESSENTIALS:
ML Property Group is a harassment free workplace. All candidates must pass a drug screen (with the elimination of THC) and an extensive background check. MLPG is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation.
I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements.
I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Please note: We are not currently seeking external recruiting or staffing services. All inquiries from third-party recruiters will not be considered
Responsible for the management of construction projects from the bidding phase through project close-out. Participates in the conceptual development of projects and oversees their organization, scheduling, and implementation.
Essential Functions:
The following statements describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for this role.
· Plan all phases of the construction lifecycle, from initiation to completion.
· Order necessary supplies, tools, and equipment.
· Work with superintendents and foremen to plan, organize, and direct activities related to projects.
· Establish project objectives, policies, procedures, and performance standards within the boundaries of company policy and contract specifications. Confer with supervisors and foremen to discuss work procedures, complaints, and construction issues.
· Collaborate with engineers, architects, electricians, and other workers on the same project.
· Select subcontractors and delegate their responsibilities.
· Report project progress and budget to the client.
· Explain contract and technical matters clearly to others.
· Use scheduling software to update schedules, track progress, and document project milestones.
· Prepare bids and create schedules.
· Prepare budget and cost estimates.
· Provide directions for planning, scheduling, and engineering functions as required.
· Initiate and maintain relationships with owners and other contacts to facilitate project activities.
· Proactively identify and build relationships with industry professionals to generate and win appropriate work.
· Monitor and control the project through administrative direction of on-site foremen to ensure completion on schedule and within budget.
· Investigate potentially serious situations and implement corrective measures.
· Represent the company in project meetings and attend strategy meetings.
· Work with internal staff to manage the financial aspects of contracts, protecting the company’s interests while maintaining positive relationships with clients.
· Interpret and explain plans and contract terms to administrative staff, workers, and clients.
· Formulate reports on areas such as work progress, costs, and scheduling.
· Supervise the project superintendent, assistant project manager, project engineer, and administrative assistant (if required). Conduct performance appraisals for all direct reports.
· Provide leadership to foster an environment of inclusion and diversity.
· Promote a culture of safety on the project site.
· Other job duties may be assigned, as needed
Basic Qualifications:
· Undergraduate or graduate degree in engineering, architecture, construction management, related discipline, or relevant work experience.
· 3+ years of construction experience required; experience working for a general contractor on large-scale construction projects is highly preferred.
· Proficiency in Procore and MS Project.
· Must possess advanced knowledge and application of construction estimating, cost, project controls/scheduling, documentation, engineering/construction principles, techniques, materials, applications and practices.
· Strong understanding of the strategic, operational, and financial components of a construction project, particularly for ground-up construction, and public works.
· Ability to make timely and effective decisions.
· Experience managing projects successfully from start to finish, with a proven track record in ground-up construction, public sector projects, and tenant improvement projects.
· Skilled in developing and negotiating relationships with clients, subcontractors, and key stakeholders in public work and design-build environments.
· Excellent communication skills, both written and oral.
· High level of drive and productivity.
· Strong work ethic, leadership abilities, and the capacity to work in a fast-paced environment.
· Background check required.
Preferred Qualifications:
· Undergraduate or graduate degree in engineering, architecture, construction management, related discipline, or relevant work experience.
· 3+ years of experience leading, managing, and building teams.
· Capable of managing projects valued between $10 - $15 million in size, with direct experience in ground-up construction, public work, and design-build projects.
· Proven ability to manage complex, multi-disciplinary projects and navigate the unique challenges of public-sector construction.
Work Environment:
While performing the duties of this job, the employee is frequently exposed to fumes, airborne particles, moving mechanical parts, and vibrations. The employee is occasionally exposed to a variety of extreme conditions at construction sites. The noise level in the work environment and job sites can be loud. This position is performed in outdoor weather conditions.
Physical Demands:
The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits:
- 401(k) with a 4% company match
- 20 days of paid time off (PTO) plus 7 paid holidays annually
- Comprehensive health benefits (medical, dental, vision)
- Employer-paid life insurance and long-term disability
- Accident plan and Employee Assistance Program (EAP)
- Paid parking for Downtown Seattle employees and a cellphone allowance
- Subsidized fitness membership and tuition reimbursement
- Referral Program
Compensation: The salary range for this position is between $120,000 to $150,000, with a starting salary of $120,000 for candidates with limited experience as Project Managers. As you gain experience and contribute to the role, there will be opportunities for salary growth based on performance and career progression.
Schuchart is an Equal Employment Opportunity (EEO) employer, committed to fostering a diverse, inclusive, and supportive workplace. We believe in creating an environment where every individual is respected, valued, and has an equal opportunity to succeed. We are dedicated to ensuring that all qualified applicants and employees are considered for hiring, promotion, and career advancement opportunities regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws.
We strongly encourage applications and internal promotion opportunities for individuals from all backgrounds, including but not limited to veterans, individuals with disabilities, and other underrepresented groups. Schuchart is committed to a fair and equitable process in both hiring and promotions to ensure equal opportunity for all.
If you require accommodations or have any questions, please contact us at
Job Type: Full-time
Ability to Commute:
- Seattle, WA 98164 (Required)
Ability to Relocate:
- Seattle, WA 98164: Relocate before starting work (Required)
Work Location: In person
Responsible for scheduling body work to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Schedules appointments with customer.
Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on repair order and explains estimate to customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers, company personnel and insurance adjusters.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk, and sit.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.
Environment Demands: Duties are generally performed in the Collision Center area.
Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.
Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Works with customer and technician to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customer.
Meets dealership’s standards for repair and order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
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This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.# Alliance Sales & Consulting Lead####
**Brand:
** VML####
**Capability:
** Technology & Innovation####
**Expertise:
** Enterprise Solutions####
**Location:
** New York, NY, United States####
**Last Updated:
** 3/16/2026####
**Requisition ID:
** 13896###
**Who We Are
**VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.
The agency is recognized by the Forrester Wave(TM) Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.
In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies.
VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
**About WPP
**WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
For more information, visit .
**Title:
** Alliance Sales & Consulting Lead, Kyndryl & Gradial
**Location:
** US
- (Remote/Hybrid)
**Division:
** WPP Enterprise Solutions
**Alliance Focus:
** Kyndryl, Gradial
**Vertical Focus:
** General Enterprise (Priority targets in Retail & FSI, with additional focus on CPG/Retail for content operations)
**Region/Scope:
** North America
**The Opportunity
**WPP Enterprise Solutions is significantly expanding our strategic global partnerships with both Kyndryl and Gradial.
We are seeking a dynamic and experienced Sales & Consulting Lead to drive our joint go-to-market efforts across these two distinct partner ecosystems.
This role is pivotal in identifying, developing, and closing WPP billable opportunities within both Kyndryl's and Gradial's client bases, existing WPP accounts, as well as through new joint pursuits.This is a quota-carrying sales role with a strong consulting component, responsible for translating complex client needs into integrated WPP-Kyndryl and WPP-Gradial solutions.
You will work closely with WPP's client account leadership and the respective partner teams to forge new paths for comprehensive experience and content transformation.
Your success will be measured by driving significant WPP through these strategic partnerships, creating compelling client success stories, and expanding our joint footprint across North America.
**Role Summary
****Core Identity:
** Own WPP revenue generation influenced by and delivered in partnership with Kyndryl and Gradial across enterprise accounts in your assigned region.
Responsible for identifying, nurturing, and closing WPP Enterprise Solutions services opportunities, leveraging each partner's unique platforms and expertise to drive comprehensive transformation for clients.
**Role Framework:
** This role operates across three primary motions, with clear distinctions for each alliance:
* **Client Engagement & Solution Development (40%):
** Lead experience, technology, and content transformation pursuits from qualification through close, bringing a consultative approach to define integrated WPP-Kyndryl and WPP-Gradial solutions.
* **Partner Coordination (35%):
** Build deep relationships with Kyndryl and Gradial regional leadership, consult and sales teams, and account leadership, aligning on joint client strategies and pipeline development for each respective partnership.
* **Internal Orchestration & GTM (25%):
** Coordinate WPP resources (solution design & architectures, capability subject matter experts, delivery, executive sponsorship) and contribute to the evolution of the joint alliance strategies and go-to-market plans for both Kyndryl and Gradial.
**Accountability:
** You carry an individual quota and are accountable for WPP Enterprise Solutions billable revenue specifically influenced by and delivered through the Kyndryl and Gradial partnerships.
Success is measured by closed deals, pipeline health, and the depth of collaboration and joint success with each partner's regional and vertical teams.
**Core Responsibilities
**1.
**Client Engagement & Solution Development (40%)
*** Lead complex, consultative sales pursuits for WPP's CX, AI, data, technology, and content transformation services, from initial qualification through contract close.
* Facilitate executive briefings and collaborative workshops with existing and new clients, and partner leadership to co-create solutions and build alignment.
* Navigate complex procurement processes within large enterprise organizations, positioning value for both marketing and IT stakeholders.
* Guide clients through discovery, problem definition, and solution design, leveraging a blend of sales and consulting expertise.
* **For Kyndryl Solutions:
**+ Articulate the unique value proposition of WPP's front-end creativity and experience design seamlessly integrated with Kyndryl's back-end mission-critical infrastructure, managed services, and AI transformation capabilities ("chip-to-experience" transformation).+ Develop and present WPP-Kyndryl joint solutions showcasing how enhanced customer experiences are powered by robust and secure IT foundations.
* **For Gradial Solutions:
**+ Articulate the value of WPP's content strategy, design, and implementation capabilities, integrated with Gradial’s AI-driven content operations platform, to establish agentic-first content supply chains.+ Position WPP's broader technology implementation expertise for major content platforms (e.g., AEM, Sitecore, Contentful) alongside Gradial's platform, enabling adaptive, intelligent, and scalable content systems for clients.+ Develop and present WPP-Gradial joint solutions that accelerate time-to-market with speed, efficiency, and quality in content creation, delivery, and optimization.1.
**Partner Coordination (35%)
*** Build and maintain strong, trusted relationships with regional partner leadership, sales and consult teams, platform & vertical leads, and account owners.
* Identify, develop, and qualify WPP billable opportunities within each partner's existing and prospective client base.
* Participate in joint account planning sessions with partner teams to proactively identify transformation needs and position integrated solutions.
* Coordinate with partners on opportunity registration, certification tracking, deal support, and joint value articulation for integrated offerings.
* Represent WPP at partner events, industry forums, and joint customer engagements, actively promoting each partnership's distinct value.
* **For Kyndryl:
**+ Focus on where WPP's experience transformation services complement Kyndryl's infrastructure management, AI, and data offerings.+ Leverage Kyndryl's platforms and frameworks (e.g., Kyndryl Bridge, Kyndryl Agentic AI Framework) to enhance WPPs solution delivery and GTM efforts for "chip-to-experience" transformations.
* **For Gradial:
**+ Focus on
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Work Shift
Day (United States of America)
JOB SUMMARY
• Must be flexible with work hours to meet department needs.
• Must be dependable, accountable and cooperative.
• Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department per department protocols.
• Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
• Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases.
• Able to independently perform job functions.
• Sets up the equipment to provide imaging service and positions patient for the procedure.
CORE RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
Patient Care
• Verifies proper clinician order for procedure.
• Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
• Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
• Reviews ultrasound images for clinically acceptable results and releases patients.
• Responds to emergency situations and maintenance of life support equipment.
• Assists other technologists in all modalities when needed.
• Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates.
• Verifies correct identity of patient using 2 unique identifiers prior to performing a procedure per hospital policy and procedure.
• Ensures patient's privacy and comfort is accommodated. Maintains patients dignity throughout the exam/procedure.
• Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
• Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
• Follows physicians instructions when assisting with procedures and exams.
• Uses critical thinking skills.
• Dialogs with patient/family.
• Asks clarifying questions.
• Seeks clarification on ambiguous orders.
• Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate.
• Demonstrates and understands pre-and-post procedural care.
• Preps the patient for the procedure.
• Demonstrates and understands sterile technique.
Education and Communication
• Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, so as to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
• Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
• Participates in the orientation and training of departmental employees.
• Provides patients with preparatory instruction and explanation of procedures.
• Required documentation is concise, legible and includes precise terminology.
• Reads email each day scheduled to work and follows through with assignment.
• Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
• Consistently produces acceptable images, as evidenced by provider feedback and quality audits.
• Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
• Sends all studies to PACS immediately after completion, prints CDs as needed.
• Studies that have been reported after hours by teleradiography are printed and scanned into PACS, if applicable.
• Completes all studies in RIS before completing in PACS.
• Prints completed log sheet from teleradiography and submits to Radiologist, if applicable.
• Performs and maintains quality control logs for probe disinfection and follows infection control policies.
Operations
• Restocks linens and supplies, and maintains the department in clean and orderly condition.
• Transports patients, positions patients, and helps them on and off procedure table.
• Performs patient charging activities on the day the service is rendered.
• Applies supportive and immobilization devices and equipment, if needed.
• Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
• Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
• Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
• Maintains an individual productivity rate equal to other co-workers.
• Ability to operate all work stations associated with the US department.
• Ability to push / retrieve images from the Ultrasound console to PACS.
• Maintain Joint Commission standards and any other regulatory agency standards.
• Takes call when necessary.
• Any other duties as assigned.
Equipment
• Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
• Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
• Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
• Performs other duties as assigned.
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.
REQUIRED MINIMUM EDUCATION
• High School Diploma General or GED General.
• Trade School Diploma/Degree Diagnostic Medical Sonography‑Preferred.
REQUIRED MINIMUM LICENSE(S) AND CERTIFICATION(S)
• All certifications are required upon hire unless otherwise stated.
• ARDMS ‑ Registered Medical Sonographer or ARRT‑S ‑ ARRT Sonography.
• BLS ‑ Basic Life Support or ARC‑BLS ‑ Amer Red Cross Basic Life Support or BLS‑I ‑ Basic Life Support ‑ Instructor.
ADDITIONAL LICENSE(S) AND CERTIFICATION(S)
• None stated.
REQUIRED MINIMUM EXPERIENCE
• Successful completion of a Sonography Training Program Required.
• Minimum 1 year clinical experience Preferred.
REQUIRED MINIMUM SKILLS
• Must exhibit excellent communication skills because this position requires frequent verbal and written communications with physicians, patients, visitors, departmental staff and nursing staff.
• The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis.
• Candidate must be able to explain or give directions to maintain goodwill, and obtain cooperation with all contacts.
• Must possess the ability to function independently and under pressure while still actively participating in a team environment.
• Position requires the employee to exhibit excellent customer service skills at all times.
• Must be able to perform effectively in a stressful and fast paced work environment.
• Must have the ability to prioritize appropriately.
• Must be detail oriented and have the capacity to effectively multitask throughout the work shift.
• Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co‑workers, volunteers, and physicians throughout the work shift.
• Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position.
• Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department and applicable professional standards.
• Must be flexible with work hours to meet department needs.
• Must be dependable, accountable and cooperative.
• Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department per department procedures.
• Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
• Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases.
• Able to independently perform job functions.
• Sets up the equipment to provide imaging service and positions patient for the procedure.
• Competent in all aspects of Ultrasound, patient positioning, exposure factors.
• Must understand anatomy and pathology and how they affect the quality of a procedure.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Various (United States of America)
Job Summary
- The Cardiac Sonographer functions under the direction of the Manager or Lead/Chief Sonographer and is responsible for performing all cardiac imaging; which includes, if performed at your designated facility, adult, pediatric, transesophageal (including structural heart) and stress echocardiograms.
- Performs measurements and calculations according to laboratory protocol, provides an oral summary of preliminary findings to the interpreting Physician, if requested, is responsible for the safety and well-being of all patients in the Echo department, must possess the ability to communicate effectively with the patient(s) and health care team.
- The Cardiac Sonographer may also be asked to inject/administer Ultrasound Enhancing Agents (UEA) as well as saline bubble studies.
- Performs other work-related duties as assigned.
- Must be available to take call, work weekends and Holidays on a rotating basis.
Core Responsibilities and Essential Functions
Patient Care
- Verifies proper clinician order for procedure.
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of UEAs, so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique.
- Ensures that all studies have proper patient identification.
- Reviews ultrasound images for clinically acceptable results and releases patients.
- Assists other team members in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates.
- Verifies correct identity of patient using 2 unique identifiers prior to performing a procedure per hospital policy and procedure.
- Ensures patient's privacy and comfort is accommodated. Maintains patients dignity throughout the exam/procedure.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Follows physicians instructions when assisting with procedures and exams.
- Uses critical thinking skills.
- Dialogs with patient/family.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting procedure, so as to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Duration, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS immediately after completion, prints CDs as needed.
- Follows infection control policies.
Operations
- Restocks linens and supplies, and maintains the department in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Ability to operate all work stations associated with the US department.
- Ability to push / retrieve images from the Ultrasound console to PACS.
- Maintain Joint Commission standards and any other regulatory agency standards.
- Takes call when necessary.
- Any other duties as assigned.
Equipment
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
- Performs other duties as assigned.
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- High School Diploma General or GED General
- Trade School Diploma/Degree Diagnostic Medical Sonography - Preferred
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARDMS - Registered Medical Sonographer or RCS - Reg Cardiac Sonographer - CCI or RDCS - Reg Diag Cardiac Sonographer or RDCS-AE - Reg Diag Card Sono Adult Echo
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s)
Required Minimum Experience
- Minimum 1 year experience in echocardiography Preferred or
- Graduate of a formal Diagnostic Medical Sonography program Preferred or
- Graduate of an accredited Cardiovascular Technology program Preferred
Required Minimum Skills
- Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff.
- The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis.
- Candidate must be able to explain or
Work Shift
Day (United States of America)
Job Summary
- The Cardiac Sonographer functions under the direction of the Manager or Lead/Chief Sonographer and is responsible for performing all cardiac imaging; which includes, if performed at your designated facility, adult, pediatric, transesophageal (including structural heart) and stress echocardiograms. Performs measurements and calculations according to laboratory protocol, provides an oral summary of preliminary findings to the interpreting Physician, if requested, is responsible for the safety and well-being of all patients in the Echo department, must possess the ability to communicate effectively with the patient(s) and health care team.
- The Cardiac Sonographer may also be asked to inject/administer Ultrasound Enhancing Agents (UEA) as well as saline bubble studies. Performs other work-related duties as assigned. Must be available to take call, work weekends and Holidays on a rotating basis.
Core Responsibilities and Essential Functions
Patient Care
- Verifies proper clinician order for procedure.
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of UEAs, so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique.
- Ensures that all studies have proper patient identification.
- Reviews ultrasound images for clinically acceptable results and releases patients.
- Assists other team members in all modalities when needed.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates.
- Verifies correct identity of patient using 2 unique identifiers prior to performing a procedure per hospital policy and procedure.
- Ensures patient's privacy and comfort is accommodated. Maintains patients dignity throughout the exam/procedure.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Follows physicians instructions when assisting with procedures and exams.
- Uses critical thinking skills.
- Dialogs with patient/family
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting procedure, so as to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Duration, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS immediately after completion, prints CDs as needed.
- Follows infection control policies.
Operations
- Restocks linens and supplies, and maintains the department in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Ability to operate all work stations associated with the US department.
- Ability to push / retrieve images from the Ultrasound console to PACS.
- Maintain Joint Commission standards and any other regulatory agency standards.
- Takes call when necessary
- Any other duties as assigned.
Equipment
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- High School Diploma General or GED General
- Trade School Diploma/Degree Diagnostic Medical Sonography-Preferred
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- Registered Medical Sonographer AND Reg Cardiac Sonographer - CCI or Reg Diag Cardiac Sonographer
- Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s)
- (No additional items listed)
Required Minimum Experience
- Minimum 1 year experience in echocardiography Preferred or
- Graduate of a formal Diagnostic Medical Sonography program Preferred or
- Graduate of an accredited Cardiovascular Technology program Preferred
Required Minimum Skills
- Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff. High
- The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis. High
- Candidate must be able to explain or give directions to maintain goodwill and obtain cooperation with all contacts. High
- Must possess the ability to function independently and under press
At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
