Senior Document Controller Jobs in Usa

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior Clinical Operations LiaisonSt. David's Medical Center

St. David's Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Senior Clinical Operations Liaison for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

As the Senior Clinical Operations Liaison, you will work with nursing leadership to support clinical initiatives identified at the system, entity, and department levels. You will collaborate with the Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other hospital and system leadership using quality and process improvement methods.

• You will coordinate efforts with department leadership to improve operational activities related to enhancing efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services
• You will collaborate with ancillary departments to develop strategic action plans that drive change and process improvements
• You will be responsible for monitoring progress towards goals related to compliance with standard operating processes and procedures
• You will perform periodic audits, surveys, and organizational assessments
• You will implement, monitor, and evaluate a standard work process that promotes collaborative clinical practice and ensures professional standards of practice
• You will collect, organize and analyze data in addition to generating and providing accurate and complete reports for management and/or regulatory agencies
• You will attend and support key leadership committees
• Other duties as needed

Experience

• Experience in the Operating Room
• Surgical Tech experience- required
• Experience using Smart Application, Meditech, charge codes - preferred

Education

• Associate's degree in Surgical Technology, or other related degree

Licenses and Certifications

• Current certification as a Surgical Technologist
• Current Basic Life Support certification

St. David's Medical Center , part of St. David's HealthCare, is a comprehensive medical facility with three locations: St. David's Medical Center, Heart Hospital of Austin , and St. David's Georgetown Hospital . Located in Central Austin, St. David's Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the region's largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. David's Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Senior Clinical Operations Liaison opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior Clinical Operations LiaisonSt. David's Medical Center

St. David's Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Senior Clinical Operations Liaison for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

As the Senior Clinical Operations Liaison, you will work with nursing leadership to support clinical initiatives identified at the system, entity, and department levels. You will collaborate with the Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other hospital and system leadership using quality and process improvement methods.

• You will coordinate efforts with department leadership to improve operational activities related to enhancing efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services
• You will collaborate with ancillary departments to develop strategic action plans that drive change and process improvements
• You will be responsible for monitoring progress towards goals related to compliance with standard operating processes and procedures
• You will perform periodic audits, surveys, and organizational assessments
• You will implement, monitor, and evaluate a standard work process that promotes collaborative clinical practice and ensures professional standards of practice
• You will collect, organize and analyze data in addition to generating and providing accurate and complete reports for management and/or regulatory agencies
• You will attend and support key leadership committees
• Other duties as needed

Experience

• Experience in the Operating Room
• Surgical Tech experience- required
• Experience using Smart Application, Meditech, charge codes - preferred

Education

• Associate's degree in Surgical Technology, or other related degree

Licenses and Certifications

• Current certification as a Surgical Technologist
• Current Basic Life Support certification

St. David's Medical Center , part of St. David's HealthCare, is a comprehensive medical facility with three locations: St. David's Medical Center, Heart Hospital of Austin , and St. David's Georgetown Hospital . Located in Central Austin, St. David's Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the region's largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. David's Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Senior Clinical Operations Liaison opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior Clinical Operations LiaisonSt. David's Medical Center

St. David's Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Senior Clinical Operations Liaison for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

As the Senior Clinical Operations Liaison, you will work with nursing leadership to support clinical initiatives identified at the system, entity, and department levels. You will collaborate with the Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other hospital and system leadership using quality and process improvement methods.

• You will coordinate efforts with department leadership to improve operational activities related to enhancing efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services
• You will collaborate with ancillary departments to develop strategic action plans that drive change and process improvements
• You will be responsible for monitoring progress towards goals related to compliance with standard operating processes and procedures
• You will perform periodic audits, surveys, and organizational assessments
• You will implement, monitor, and evaluate a standard work process that promotes collaborative clinical practice and ensures professional standards of practice
• You will collect, organize and analyze data in addition to generating and providing accurate and complete reports for management and/or regulatory agencies
• You will attend and support key leadership committees
• Other duties as needed

Experience

• Experience in the Operating Room
• Surgical Tech experience- required
• Experience using Smart Application, Meditech, charge codes - preferred

Education

• Associate's degree in Surgical Technology, or other related degree

Licenses and Certifications

• Current certification as a Surgical Technologist
• Current Basic Life Support certification

St. David's Medical Center , part of St. David's HealthCare, is a comprehensive medical facility with three locations: St. David's Medical Center, Heart Hospital of Austin , and St. David's Georgetown Hospital . Located in Central Austin, St. David's Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the region's largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. David's Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Senior Clinical Operations Liaison opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Project Engineering

Job Code : 33264

Job Location: Waco, TX

Schedule: 9/80; Every Other Friday Off

Job Description:

L3Harris is actively seeking a Senior Specialsit, Project Engineer (PE) to support the bid and execution of complex system integration efforts on airborne platforms. In this role, the candidate will be responsible for ensuring the program technical development is performed to meet all technical, cost, and schedule requirements. This includes but is not limited to:

• Planning and execution of program activities
• Documenting and approval of program plans
• Ensuring life-cycle process adherence
• Risk identification and management
• Customer and Senior Leadership interaction
• Overall program coordination during the program lifecycle

The individual Engineering Functional Task Leaders (Systems Engineering, Software Engineering, Aeronautical Engineering, Specialty Engineering, Logistic Engineering, Technical Publications, etc.) report to and take direction from the Project Engineer for the assigned program operations. In addition, Project Engineers are the key technical interfaces to Customers and have the responsibility to interact with Customers at every phase of the program lifecycle.

The Project Engineering candidate will also help with the capture of new business and development of bid estimates and technical responses.

Essential Functions:

• Provide engineering leadership to a cross-functional team to resolve design and integration challenges
• Lead the engineering team to create and deliver formal Design Review presentations including SRR, PDR, CDR, and TRR
• Track Engineering Performance Metrics and brief program status on a monthly basis to senior engineering leadership
• Track cost and schedule execution and be able to explain any variances and the path to get back to program targets
• Provide leadership for cross-functional teams in bid/proposal and program planning including BOE generation and Technical Volume responses to customer ROMs, RFIs, and RFPs
• Setup bid tools used during bid generation and track required completion status.
• Ensure program execution and Bid/Proposal development are in accordance with engineering processes and policies
• Ensure compliance with performance, reliability, and safety standards
• Ability to travel as needed based on business demands

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Experience in program planning, guidance, and engineering execution within scope, schedule, and budget.
• Experience in Bid and Proposal development
• Experience in one of the following disciplines:
  • Aero Engineering (Mechanical, Electrical, Flight Sciences)
  • Software/Hardware Engineering
  • Systems Engineering (including Test Engineering)
  • Project Engineering
• An active DoD Secret Security Clearance which requires U.S. Citizenship.

Preferred Additional Skills:

• Demonstrated experience in leadership by being a Task Leader, IPT Leader, and/or Functional Manager, or other similar leadership roles
• Experience understanding of engineering processes and policies
• Demonstrated experience in communicating with internal and external Customer stakeholders

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Project Engineering

Job Code : 33264

Job Location: Waco, TX

Schedule: 9/80; Every Other Friday Off

Job Description:

L3Harris is actively seeking a Senior Specialsit, Project Engineer (PE) to support the bid and execution of complex system integration efforts on airborne platforms. In this role, the candidate will be responsible for ensuring the program technical development is performed to meet all technical, cost, and schedule requirements. This includes but is not limited to:

• Planning and execution of program activities
• Documenting and approval of program plans
• Ensuring life-cycle process adherence
• Risk identification and management
• Customer and Senior Leadership interaction
• Overall program coordination during the program lifecycle

The individual Engineering Functional Task Leaders (Systems Engineering, Software Engineering, Aeronautical Engineering, Specialty Engineering, Logistic Engineering, Technical Publications, etc.) report to and take direction from the Project Engineer for the assigned program operations. In addition, Project Engineers are the key technical interfaces to Customers and have the responsibility to interact with Customers at every phase of the program lifecycle.

The Project Engineering candidate will also help with the capture of new business and development of bid estimates and technical responses.

Essential Functions:

• Provide engineering leadership to a cross-functional team to resolve design and integration challenges
• Lead the engineering team to create and deliver formal Design Review presentations including SRR, PDR, CDR, and TRR
• Track Engineering Performance Metrics and brief program status on a monthly basis to senior engineering leadership
• Track cost and schedule execution and be able to explain any variances and the path to get back to program targets
• Provide leadership for cross-functional teams in bid/proposal and program planning including BOE generation and Technical Volume responses to customer ROMs, RFIs, and RFPs
• Setup bid tools used during bid generation and track required completion status.
• Ensure program execution and Bid/Proposal development are in accordance with engineering processes and policies
• Ensure compliance with performance, reliability, and safety standards
• Ability to travel as needed based on business demands

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Experience in program planning, guidance, and engineering execution within scope, schedule, and budget.
• Experience in Bid and Proposal development
• Experience in one of the following disciplines:
  • Aero Engineering (Mechanical, Electrical, Flight Sciences)
  • Software/Hardware Engineering
  • Systems Engineering (including Test Engineering)
  • Project Engineering
• An active DoD Secret Security Clearance which requires U.S. Citizenship.

Preferred Additional Skills:

• Demonstrated experience in leadership by being a Task Leader, IPT Leader, and/or Functional Manager, or other similar leadership roles
• Experience understanding of engineering processes and policies
• Demonstrated experience in communicating with internal and external Customer stakeholders

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The senior production coordinator will serve a critical role in organizing, coordinating, and processing seasonal information to vendors and management through the production process. This role will be responsible for daily communication between internal departments as well as international and domestic partners. An ideal candidate will be self-motivated, detail-oriented, have strong problem-solving skills, knowledgeable in knit and woven categories and be able to work in a fast-paced environment while maintaining positive working relationships with all departments. The senior production coordinator will also assist in monitoring workflow to vendors and finished goods delivery tracking. This position will report to the Sr. Production Manager.

Responsibilities:

• Develop and maintain strong relationships with overseas and domestic factories.
• Track and approve bulk raw material submissions from vendor and suppliers.
• Reconciles any bulk rejections with cross functional teams and Sr production manager in a timely manner.
• Place blanket trim orders with core trim supplier on seasonal basis to avoid MOQs.
• WIP report maintenance. Establish and manage clear tracking on all bulk shipments to ensure on time delivery.
• Understand and communicate any potential production issues with vendors and internal teams
• Collaborate with logistics director and freight forwarders for bulk shipment tracking.
• Create, revise, and maintain production orders and monitor transmission to all vendors at each stages of buy pass.
• Independently manages all recut, reorders, and chase programs passed by planning and merchant teams.
• Reviews and reconcile any shipment overage / shortage from vendor to avoid unwanted inventory.
• Weekly meeting with tech team to monitor, track, prioritize outstanding fits and ensures fits are approved ontime to maintain garment delivery.
• Collaborates with tech team to identify and raise quality and fit issues with factories.
• Reconciles any rejections and fit issues with Sr production manager.
• Maintain and update master liability report on a seasonal basis.
• Hold liability meeting quarterly with cross functional team.
• Maintain and update core fabric positioning report for all RTW categories.
• Develop and maintain strong cross functional relationships with product teams regards to changes, discrepancies, approvals, etc.
• Track and reconciles non-compliance/claims chargebacks with vendors, where appropriate.
• Identify and executes garment testing needs with factories each season.Reconciles any bulk testing failures with Sr. production manager.

Skills and Requirements

• Superior organizational skills and excellent communication skills; team oriented.
• Ability to multi-task and meet deadlines; highly detail oriented and meticulous.
• Flexible, organized, detail oriented team player. A go getter hands-on attitude encouraged.
• Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques.
• 5-6 years experience in apparel production and sourcing; relevant experience in category.
• Proficient in Microsoft Office, Adobe products, and PC computers. Proficiency in blue cherry ERP and PLM is plus (not mandatory)
• Knowledge in Excel is a MUST.
• This role requires the ability to sit or stand for extended periods, use a computer and standard office equipment, and occasionally lift or move items up to 25 pounds.

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles.

Key Responsibilities:

• Work with senior management to identity, analyze and solve systemic business problems
• Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement
• Evaluate operations procedures and processes
• Identify organizations inefficiencies and areas for improvement and redesign
• Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences
• Communicate recommendation to key managers and leaders and push for changes needed to drive improvements
• Track and facilitate process improvements working across functional groups
• Proactively develop and maintain effective working relationships with and between all departments
• Works at the appropriate levels in the organization to implement strategies and plans

Key Requirements:

• BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields
• 3-5 years operations
• Five to ten years of relevant experience including:
• Minimum three years as analyst in consumer, retail or manufacturing business
• Operating experience in manufacturing or consumer business
• Experience using data for root-causing cross-functional business problems
• Leadership – able to use data to influence others and drive change
• Strong skills in Microsoft Excel, Access, Tableau or similar
• Knowledge of SQL or similar software strongly preferred
• Demonstrated communication skills (written and oral)
• Deep process orientation and strong problem solver
• Able to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills

We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.