Sebpo Analyst Data Solution Jobs in Usa
11,353 positions found — Page 6
Contract Data Entry Role Summary: PM shifts only (Starts at 4 pm - 11:45 pm pst)
Mon to Friday
Saturday and Sunday shifts available
We’re hiring 50 candidates for a contract-based Data Entry role. Easy to start with evening shifts available. Basic computer knowledge and attention to detail required. Quick joining — within a week. Ideal for anyone looking for a simple, flexible work opportunity.
Essential Functions of the job:
- Review and validate QC data and test records.
- Support investigations related to Out of Specification (OOS), Out of Trend (OOT), and Out of Expectation (OOE) results.
- Ensure compliance with current Good Manufacturing Practices (cGMP) in the laboratory.
- Assist in the technical documentation of investigations and change control assessments to evaluate the impact on product quality, in alignment with FDA/EU regulations, international standards
- Undertake other duties as required.
This position is ideal for candidates who are detail-oriented and committed to quality assurance in the pharmaceutical industry.
Education/Experience Required:
- Bachelor’s Degree or above in Chemistry, Biochemistry, or Biotechnology related scientific discipline. Scientific degree (ideally chemistry, biochemistry, biotechnology or related).
- Minimum 4 years working experience in an FDA-regulated biotechnology or pharmaceutical company is required.
- Working knowledge and experience with chemistry analytical methods such as HPLC, GC, TOC, Capillary Electrophoresis (CGE-Reduced, CGE-Non-Reduced, and Capillary Zone Electrophoresis), etc.
- Strong working knowledge with USP/EP and cGMP/EU GMP.
- Technical writing experience.
- Familiar with instrument and equipment validation.
- Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
- Credible and confident communicator (written and verbal) at all levels.
- Strong analytical and problem-solving ability.
- Hands-on approach, with a ‘can do’ attitude.
- Ability to prioritize, demonstrating good time management skills.
- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
- Self-motivated, with the ability to work proactively using own initiative.
- Committed to learning and development
- Self-motivated, with the ability to work proactively using own initiative.
Computer Skills:
- Strong PC literacy required; MS Office skills (Outlook, Word, Excel, PowerPoint).
Travel:
- Must be willing to travel approximately 10%.
- Ability to work on a computer for extended periods of time.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is looking for a Sr. Cross Domain Solutions Support Specialist to join our team in support of an upcoming cybersecurity risk management and assessment program with our DoD customer. In this position, you will organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes. You will also participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels to include CDTAB, DSAWG, Information Domain, and IRSMC board meetings.
Individuals in this role must be available to work on-site at Ft. Meade, MD for the majority of the workweek.
Responsibilities Include:
- Coordinate with DISA stakeholders, ISSMs, and PMs to resolve non-compliance issues identified in the Cybersecurity Scorecard.
- Keep DISA senior leadership and cybersecurity stakeholders informed of all Cybersecurity Scorecard non-compliance findings.
- Serve as the primary briefer for CDS requests, tickets, ad-hoc meetings, and annual reviews at CDTAB, DSAWG, Information Domain, and IRSMC boards.
- Apply broad technical expertise in cybersecurity, networking, system architecture, cross-domain technologies, DMZ design, and controlled interfaces.
- Participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels.
- Support the CDTAB Chair and Secretariat on CDS-related issues and actions.
- Implement CDTAB strategic goals including policy planning, risk analysis, and vulnerability assessments.
- Identify and propose issues requiring CDTAB risk decisions and organize topics for monthly meetings.
- Execute DSAWG strategic goals and conduct risk and vulnerability assessments for related initiatives.
- Maintain DSAWG and CDTAB online platforms, ensuring access to briefings, policies, references, tracking tools, and contact directories.
- Notify the CDTAB community of all CDS tickets and requests pending review.
- Organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes.
- Communicate deadlines for submission of agendas, briefs, and discussion topics.
- Draft, proof, and distribute meeting materials to DSAWG and CDTAB members in advance.
- Maintain standardized briefing templates and formats for both forums.
- Record and publish all meeting minutes, decisions, briefings, and supporting documents.
- Keep updated contact lists and email distribution groups for members and advisors.
- Develop monthly status reports (MSRs) for CDTAB and DSAWG.
- Prepare up to 10 SOPs or internal documents annually.
- Create up to 5 technical papers per year on DSAWG-related issues for coordination with DoD/IC stakeholders.
- Produce up to 12 white papers, CONOPS, and contingency plans annually to support RE4 functions.
- Manage monthly ballots for CDTAB and DSAWG, averaging 20 CDS requests, 20 tickets, 10-20 briefings, and 15 annual reviews-volume may vary monthly.
Requirements:
- Bachelor's degree (IT-related field preferred)
- Six (6) or more years leading Risk Management teams
- Five (5) or more years IT program management experience leading audits and inspections in DoD/Federal environment
- Have an active DoD Top Secret clearance with SCI eligibility
- DoD 8570 IAM or IAT Level III certification
- Functional area expertise in National and DoD IT policy
- Expert level knowledge and experience as a technical expert providing technical direction, interpretation, and alternatives in areas such as but not limited to; Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management.
- Expert level knowledge in guiding the successful completion of major programs and may function in a project leadership role Proven ability to prepare and present technical documentation, strategic briefings, and governance materials for senior-level DoD boards (e.g., CDTAB, DSAWG, IRSMC)
- Excellent technical writing and communication skills with the ability to convey complex information clearly to technical and non-technical audiences
- Customer service skills
Compensation: $120,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
You’re making a difference as a health care professional. Touch even more lives across the country – especially in underserved communities – through the unique travel staffing opportunities at Solutions By Sanford.
Facility: Bismarck Med Ctr
Location: Bismarck, ND
Address: 300 N 7th St, Bismarck, ND 58501, USA
Shift: 12 Hours - Rotating Shifts
Weekly Hours: 36.00
Salary Range: 2866 - 3586
Department Details
Experienced RNs come join the Solutions By Sanford team!
We are looking for RN's that meet the following qualifications:
- At least one year of experience.
- At least six months of travel experience.
- Live at least 60 miles from the location applied for.
Why Solutions By Sanford:
- You will be paid weekly, your stipend is included in the weekly pay rate.
- You will also be eligible for Sanford Benefits.
- Contracts are 14 weeks with the option to extend or go to another Sanford site!
Job Summary
The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct.
Qualifications
Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Job Function: Nursing
Req Number: R-0253404
Featured: No
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As an Offer Management Pricing Analyst at Granite Telecommunications, the role will focus on coordinating the company's efforts in creating customer quote proposals. Offer Management Pricing Analyst's will work closely with the Premier and Sales Department to ensure pricing accuracy of all quote proposals and meeting the pricing needs of current or potential customers. The responsibilities will encompass various stages of the quote process, from gathering relevant data to engaging with customers to understand their concerns, requirements, and product preferences. Additionally, leading the creation of the quote proposal and putting together the financial margin for each quote proposal.
An important aspect of the position will be the capability to understand multiple aspects and details that go into each quote proposal, and the overall solution or ask of the customer. The Offer Management Pricing Analyst will participate in internal calls to review the final quote proposal or discuss any aspects that require further evaluation. Effective communication skills via email, phone, and in-person interactions are necessary for conveying and receiving messages.
Collaboration with multiple teams, including Sales, Premier, Solution Engineers, Legal, and other members of the Finance Department will be pertinent to this role. This collaboration will help ensure coordinated and cross-functional responses to each quote proposal. In addition, to managing quote proposal requests, you will be responsible for addressing daily inquiries received via email, corresponding with previous or potential customers, and handling team and individual-based tasks.
The role of the Offer Management Pricing Analyst is crucial in creating and evaluating the financial impact of each quote proposal. Strict business and products rules will need to be followed to ensure the deal is beneficial for both the customers and Granite. The Pricing Analyst will play a vital role in making informed pricing decisions throughout working the quote proposal process.
Overall, the role of Offer Management Pricing Analyst, will play a vital role in coordinating and managing the quote proposal process, working with various stakeholders, and ensuring customer satisfaction through accurate and timely responses.
Duties and Responsibilities:
- Ability to define the customer's need while coordinating with the Sales and Premier team to gather comprehensive information about the pricing and solution requirements.
- Work with solution engineers to analyze the customer's requirements to ensure the proper solution is quoted.
- Collaborate with the Legal Team to ensure pricing terms and requirements are incorporated into the customers LOA or MSA.
- Create and review quote proposals and margin analysis that take into consideration any financial implications of the proposed solution and share these details with appropriate stakeholders.
- Communicate effectively with all parties involved in the quoting process, including sales, solution engineers, legal, and customers.
- Manage time effectively to meet deadlines and prioritize tasks.
- Close attention to detail and strive for a high level of accuracy on all quote proposals.
- Ability to be flexible and adaptable to changes in the quoting process.
- Maintain quality results by following established guidelines and using necessary quoting templates.
- Work with confidential information exercise judgment and discretion.
- Gather all relevant data and create a margin analysis and apply special pricing
- Assess the final pricing to ensure it is competitive and meets the customer's needs.
- Create customer quote proposal documents that are tailored to individual customer requirements, preferences, and constraints.
- Prepare customer margins and special pricing documents that include calculating and analyzing Granite's cost, proposed rates, and how it comes to Granite's standard pricing structure.
- Create quote proposals and margins that take into consideration promotion pricing, volume-based discounts, and custom pricing packages for various products.
- Confirm pricing structure and financial standing, when onboarding new customers and products
- Assist with updating all quoting databases, and the market data to become more competitive for future bids
- Travel as required
Required Qualifications:
- Bachelor's degree
- Excellent verbal, written, and analytical skills.
- Strong attention to detail and analytical skills; strong coordination and planning skills.
- Experience with Microsoft Excel and other data analysis software.
- Basic technical skill of PowerPivot, Access, and data mining.
- Ability to work independently and as a part of a team.
- Ability to meet deadlines and work under pressure.
- Ability to think both strategically and tactically.
- Ability to self-motivate, both for task completion and knowledge increase.
- Solid grasp of mathematics, statistical analysis, and ability to work complex calculations can be changed to Strong understanding of mathematics and statistics, with the ability to work with complex calculations.
- Ability to interpret and present numerical information effectively can be changed to Ability to communicate complex numerical information concisely.
- Knowledge of financial concepts, such as profit margins, cost analysis, and pricing strategies.
Preferred Qualifications:
- SQL Experience
- Advanced knowledge and awareness of Microsoft tools.
- Bachelor's degree in finance or related discipline field or equivalent experience.
- Experience in a quote or pricing analysis roles.
- Comfortability with Salesforce.
#LI-SM1
Senior Business Analyst – Professional Services
(Enterprise Digital Enablement Program)
Location: New York City (Hybrid: in-person + remote days)
Type: Full-Time
We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.
This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.
• Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.
• Analyze business processes, pain points, and operational workflows to identify improvements.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Map current-state and future-state processes and create the documentation that supports them.
• Ensure traceability between business requirements, functional specifications, and delivery tasks.
Solution Design & Delivery Support• Work with product managers, architects, and developers to shape feasible, scalable solutions.
• Clarify requirements during design and build; remove ambiguity and ensure alignment.
• Participate in sprint planning, backlog prioritization, and refinement ceremonies.
• Review functional deliverables, test scenarios, and validate that solutions meet requirements.
• Support UAT planning, test execution, defect validation, and readiness sign-off.
Stakeholder Alignment• Serve as a bridge between business teams and technical teams, ensuring smooth communication.
• Build strong relationships with leaders, champions, and operational teams.
• Facilitate workshops, demos, and review sessions with cross-functional stakeholders.
• Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.
Data, KPIs & Insights• Analyze data to validate assumptions, identify gaps, and refine business requirements.
• Define KPIs and success metrics that align with business goals.
• Support reporting and dashboards by specifying data needs and validation rules.
Project Support• Contribute to roadmap planning and dependency assessment.
• Help ensure timelines, scope, and quality standards are respected.
• Flag risks, issues, and design decisions early and clearly.
• Maintain and structure the functional backlog, including prioritization and documentation.
Collaboration with Project Management• Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.
• Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.
• Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.
• Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.
• Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.
• Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.
Functional Configuration & Platform Setup• Execute functional configurations within the platform based on validated specifications and user stories.
• Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.
• Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.
• Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.
Quality Assurance & Delivery Validation• Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.
• Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.
• Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.
• Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.
• Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.
• 5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.
• Strong experience gathering and documenting business requirements.
• Demonstrated ability to analyze complex processes and translate them into clear specifications.
• Experience working in Agile or hybrid delivery environments.
• Comfortable facilitating workshops and presenting to diverse stakeholders.
• Excellent clarity in writing requirements, diagrams, and functional documentation.
• Strong analytical mindset with the ability to make data-driven recommendations.
Preferred• Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.
• Experience in large transformation programs with multiple business units.
• Familiarity with KPIs, reporting, dashboards, or data workflows.
• Exposure to change management, enablement, or user adoption initiatives.
• Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.
• Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.
• Requirements are crystal clear and enable smooth delivery.
• Stakeholders feel aligned, supported, and understood.
• Technical teams receive high-quality inputs and guidance.
• Solutions meet business expectations without unnecessary rework.
• Documentation, backlog, and processes are structured, consistent, and reliable.
• Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.
- QA processes are rigorous, and delivery passes internal and client validation with high confidence.
We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else.
We Live Mutual.
The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.
Recognized as subject matter expert in business analysis field.
Has responsibility for instructing, directing, and checking the work of other Business Analysts.
Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements.
Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results.
Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
Consider the business implications of the application of technology to the current and future business environment.
Act as a team leader for complex projects.
The Team You will be joining MassMutual’s Investment Management Technology team.
Our mission is to build reliable automation solutions for the Investment Operations business team.
You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.
The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit.
This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.
This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.
This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams.
It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices.
It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.
Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor’s degree 8 years of experience with designing and implementing complex solutions 5 years of investment data experience with an understanding of systems and data management.
3 years of experience with BlackRock Aladdin ABOR/IBOR 5 years of experience with investment management systems (from front office to middle office, to back office) 5 years of data analysis experience working with large data sets and multiple sources of data.
The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock Aladdin OMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills.
Excellent written, oral and presentation skills.
Works with minimal oversight and proactively communicates status and risks to project leadership.
Ability to work well in a team environment.
LI-RK1 MassMutual is an equal employment opportunity employer.
We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.
Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.
Primary Responsibilities/Accountabilities:
- Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
- PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
- DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
- Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
- Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:
Qualifications:
- Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
- Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
- Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
- Business analysis or Solution Architecture experience
- Taking an undefined business problem through to a solution
- Researching technology options and fitting them to business needs.
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Segra is searching for a qualified and experienced Billing Transformation Data Analyst to join us in a full-time capacity.
Location Requirement:
This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week.
Role Overview:
The Billing Transformation Data Analyst will need to be detail-oriented and analytical. The incumbent will be responsible for analyzing billing data, ensuring accuracy in customer invoicing, and supporting revenue assurance initiatives. The incumbent will also assist others on the team who work closely with cross-functional teams, including IT, Finance, and Customer Service—to identify and resolve billing discrepancies, automate reporting processes, and optimize billing system performance.
The Billing Transformation Data Analyst will also assist with ensuring billing is processed accurately, as necessary, supporting the members of the Billing Transformation team. This position will assist others on the team with the design, development, implementation, and execution of processes related to the analysis of all billing.
Required Skills:
- Minimum of 2 years of experience in data analytics, and Telecommunications systems and business practices.
- Bachelor’s degree in business/information systems or another technical/analytical field or equivalent experience required.
- Strong proficiency in SQL for data extraction, manipulation, and reporting is required.
- Ability to understand work with a billing platform or similar system, understand system processes, and query language is required.
Preferred Skills:
- Effective organizational skills.
- Exceptional written and verbal communication skills with a strong ability to communicate with multiple leaders and levels of the business, with strengths in communicating results.
- Strong problem-solving and analytical skills with high attention to detail are essential.
- The ability to meet pressured deadlines and prioritize competing priorities.
- Ability to comprehend technical product structures in various formats.
- Preferred tools include Power BI, Alteryx, Tableau, and MS Access.
About Segra:
Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:
- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Flexible Spending/Health Savings Accounts
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
- Legal, accidental, hospital indemnity, identify theft, pet insurance
Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range: $47,670 - $59,535
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.