Search Services Jobs in Usa

Search Associate

We are seeking a high-motor, intellectually curious Search Associate to join High Country Search Group. This is a foundational, "force-multiplier" role where you will support three of our most dynamic and high-stakes practice areas: Private Equity, Corporate Affairs, and Engineering & Construction. You will act as a strategic partner to our leadership, serving as research and business development support.

Core Responsibilities: The "Phone-First" Professional

While this role offers a masterclass in professional and executive search, it requires a "street smart" professional who can quickly discern criteria for success, has high recall, and excellent follow-through.

• Direct Source Recruiting & Candidate Identification: You will be responsible for candidate identification and development. This includes developing target lists using the phone and online resources to identify and penetrate high-value talent pools.
• Top-of-Funnel Execution: You must be a "phone-first" professional, comfortable making calls when needed. This involves assertively navigating organizational structures to conduct preliminary recruitment screens for high-level roles.
• Market Intelligence & Analytics: You will help produce data-driven reports and compelling pitch decks tailored to specific RFPs. You will proactively identify and track industry trends to provide market data and analytics to our team.
• Search Strategy & Business Development: Actively participate in designing search and business development strategies with leadership, from initial pitch to final candidate placement.
• Database Management: Consistently input and update candidate records and proprietary databases, ensuring all research outcomes are meticulously recorded.

Who You Are

• Educated & Highly Ambitious: You hold an undergraduate degree from a well-regarded institution and have a desire to apply academic rigor to a fast-paced environment.
• Communication Powerhouse: Outstanding telephone skills are essential. You must demonstrate excellent verbal and written communication skills when drafting reports, executive summaries, or specifications.
• Grit & Resilience: You are "hungry" for experience and possess the resilience required to thrive in a high-rejection, high-reward, and often unstructured sales environment.
• Intellectually Curious: You have the ability to quickly learn industry and functional fundamentals and understand the criteria for success in complex organizations.
• Discretion & Poise: You will interface with senior executives and must protect the confidentiality of client and candidate information at all times.
• Money Motivated: You want a career path where hard and smart work result in higher earnings.

The Career Path: Choose Your Own Adventure

We do not believe in a one-size-fits-all career track. This role is a launchpad that, depending on performance, can evolve into:

• Executive Recruiter: Take full ownership of the search process and manage high-level placements.
• Business Development Lead: Focus exclusively on high-level territory expansion and client acquisition strategy.

Market Intelligence Manager: Lead the firm’s data strategy, industry tracking, and knowledge systems.

The Miami, Ft. Lauderdale and Tampa offices of Akerman LLP seek Associates with 3 to 5 years of experience in commercial litigation for the Consumer Financial Services, Data and Technology Practice Group. Excellent legal research, writing and analytical skills, as well as federal and state court experience are required. Financial institutions litigation experience is preferred. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar.

About the Firm

Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions

• Top 100 U.S. Law Firms (The American Lawyer)
• Among the Most Innovative Law Firms (Financial Times)
• Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
• Ranked among the Top Large Law Firms for Diversity (Law360)
• Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
• Leadership Council on Legal Diversity, 2023 Top Performer

Equal Employment Opportunity Policy

We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.

Note to Search Firms

Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.

We are working on a search for our client – a global leading manufacturer of medical devices for the OR, ED and Anesthesia spaces. They have an immediate need for a Field Service Rep based in the Detroit area to service medical device equipment over a large geographic area, primarily in the Michigan market. There is some travel, but all expenses are covered and a company car is provided. This company is growing rapidly and expanding their service department; this is a terrific opportunity!

In this position you would provide professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established Client Service policies and procedures. Prioritizes and schedules all customer onsite visits to maximize efficiency and assure customer expectations are satisfied. Perform software upgrades on some products. Maintains positive professional communications with customers, regional team members, and the technical support group. Actively pursue the renewal of existing service contracts and identify potential service contract customers by providing contract quotations, and pursue the timely closing of all new contract proposals. Maintains twenty-four-hour continuous coverage of the territory to provide uninterrupted support and operation of products.

This company provides a rich benefits and compensation package, Company Car and full expenses covered. You possess many of the skills and experiences they seek. If you meet these requirements and have solid Biomedical Engineering experience working with medical devices and equipment, I’d love to talk the details with you, if you are interested. Please let me know if you are and we can connect. Let's connect quickly if interested - the hiring manager has begun the interview process. Thanks ~

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Position Summary:   100% Onsite – Coral Gables, FL

The Account Services Specialist is responsible for supporting the operational and servicing needs of new and existing clients. This role involves processing account maintenance, handling inquiries, operating under dual control transaction batches onto the bank’s core, and ensuring compliance with internal procedures and regulatory requirements. 

Primary Responsibilities:

• Process maintenance requests for new and existing clients, including updates to personal information, account titles, account types, and other service-related changes for both the bank and Pershing.
• Assist clients at the teller line by processing cash transactions, deposits, cashier’s checks, and performing end-of-day balance.
• Transaction batch processing.
• Review and update W-8 forms to ensure proper tax certification and avoid withholding issues.
• Support and coordinate the resolution of client inquiries and investigations.
• Open and close Certificates of Deposit for both new and existing clients.
• Investigate and resolve unposted items to ensure accurate account posting.
• Analyze and respond to client service requests submitted via the 360 CRM system.
• Perform signature verification for all client-submitted requests.
• Complete Exception Item Processing (EIP), including handling NSF items, chargebacks, and reviewing incoming and outgoing return checks.
• Scan and allocate client documents into the imaging system (Synergy).
• Provide support for internal and external audits, as well as regulatory examinations.

Education and Experience:

• Minimum of 2 years of experience in Banking Operations is preferred.
• Knowledge of ACH processing, NACHA compliance rules, and handling exception/return items is preferred.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Call Center & Customer Service Manager

Location: On-Site in Los Angeles, CA

A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experience—and this role will be central to that evolution.

This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.

Key Responsibilities

• Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
• Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
• Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
• Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
• Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
• Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
• Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
• Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.

Qualifications

• 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
• Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
• Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
• Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
• Strong leadership presence with a focus on coaching, accountability, and team culture.
• Experience partnering with cross-functional teams to align customer experience with broader business goals.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Application Services Manager

Location: On-site in Phoenix, AZ

Travel: Up to 20% as needed

A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.

Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business units—including manufacturing, finance, insurance, and more.

Key Responsibilities

Application Operations & Support

• Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
• Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
• Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
• Onboard new systems into support structures, assign ownership, and enforce configuration best practices.

Service Management & Delivery

• Monitor service KPIs and improve application resiliency through strategic remediation and planning.
• Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
• Enforce IT governance processes aligned with incident, change, and problem management frameworks.

Enhancement & Change Coordination

• Prioritize and coordinate application enhancements based on business needs and team capacity.
• Work alongside analysts, developers, and external vendors to manage application evolution.
• Support compliance, DR/BCP planning, and service documentation efforts.

Team & Vendor Coordination

• Act as the liaison between technical teams and business leaders for escalated support and application strategy.
• Coordinate vendor escalations and monitor service-level agreements (SLAs).
• Champion end-user satisfaction and support seamless operations through clear communication and documentation.

Required Qualifications

• 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
• Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
• Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
• Experience with ITIL-based service management processes (incident, change, problem).
• Proven ability to communicate clearly with technical and non-technical stakeholders alike.

Preferred

• Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
• Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
• Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
• Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plus—but not required.

Why Join?

• Join a values-driven team committed to affordable solutions and social impact.
• Work alongside highly respected IT leaders and a supportive, people-first culture.
• Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
• Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
• Be part of a team where your ideas matter, and your growth is prioritized.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Service Manager

Location: On Site in Phoenix, AZ

Travel:Occasional travel may be required to support operations in neighboring markets when necessary.

Are you a hands on leader who thrives on developing people, strengthening field operations, and delivering exceptional customer experiences? A rapidly growing residential services organization is seeking a Service Manager to lead and elevate its field service operations in Phoenix, AZ. This is an opportunity to step into a visible leadership role where you will shape team culture, enhance service performance, and play a key part in building the next generation of service professionals.

This organization is known for its high standards of craftsmanship, strong customer loyalty, and people first leadership philosophy. The Service Manager will champion operational excellence while mentoring technicians and apprentices, ensuring every service interaction reflects professionalism, safety, and care.

Key Responsibilities

Department Leadership

• Lead, coach, and develop service technicians and apprentices across the Phoenix market.
• Foster a culture rooted in accountability, growth, collaboration, and mutual respect.
• Build long term bench strength by mentoring apprentices into future service leaders.
• Model calm, solution oriented leadership and reinforce company values daily.

Customer Experience and Escalation Management

• Serve as the primary point of contact for escalated customer concerns.
• Resolve issues with empathy, urgency, and clear communication.
• Protect and strengthen the company’s reputation through proactive, solutions driven service.

Scheduling and Operational Oversight

• Oversee scheduling, routing, and workload distribution to maximize efficiency and fairness.
• Support technicians in achieving response time and productivity goals.
• Ensure accurate service documentation, job close outs, and cross team communication.
• Monitor service metrics and implement improvements to drive performance.

Safety and Compliance

• Promote a strong safety culture through coaching and accountability.
• Ensure compliance with applicable safety codes, regulations, and internal standards.
• Identify operational risks early and guide corrective action as needed.

Key Performance Indicators

The Service Manager is accountable for performance metrics including response time, first visit resolution, callback rate, customer satisfaction, online review performance, service revenue, and technician productivity.

Required Qualifications

• Proven experience leading service teams within a service based industry.
• Strong leadership presence with the ability to mentor and develop field professionals.
• High level customer service and conflict resolution skills.
• Strong organizational and communication abilities.
• Comfort analyzing operational data to make informed decisions.
• High school diploma or GED required.
• Valid driver’s license with acceptable driving record.
• Ability to pass background screening and drug testing.
• Proficiency with scheduling platforms, reporting tools, and general business software.

Preferred Background

• Experience leading field teams across multiple territories.
• Background in mechanical, electrical, construction, or other technical service environments.

Desired Leadership Traits

• A confident and supportive leader who balances accountability with empathy.
• Calm under pressure and decisive when resolving complex issues.
• Customer first mindset with a commitment to quality and integrity.
• Motivated to build strong teams and continuously improve operations.

This is an excellent opportunity for a service leader ready to take ownership of a growing market, strengthen a field team, and make a meaningful impact on both customers and employees.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Service Technician

Location: On site in Phoenix, AZ OR Las Vegas, NV

Work schedule: Full time, Monday - Friday, with flexibility to respond to urgent service needs as required.

Travel: Within assigned regional territory in AZ or NV with provided support for urgent or time sensitive service calls when necessary.

Are you a hands on technical professional who takes pride in precision, safety, and delivering exceptional service? A well established residential vertical transportation provider is expanding its field operations team and seeking a skilled Service Technician to support homeowners throughout Arizona and Nevada. This is an opportunity to join a company known for craftsmanship, long term customer relationships, and a strong investment in technician development. If you thrive in an independent field role where your expertise directly impacts safety and customer satisfaction, this could be your next career move.

The Service Technician plays a critical role in maintaining, troubleshooting, and repairing residential elevator systems. This position combines advanced diagnostics with customer interaction and mentorship responsibilities. You will serve as a technical leader in the field, ensuring systems operate safely and efficiently while helping develop the next generation of technicians.

Key Responsibilities

Service and Diagnostics

• Perform troubleshooting and repairs on motors, control systems, safeties, wiring, doors, gates, and related components.
• Complete preventative maintenance in accordance with manufacturer guidelines and applicable safety codes.
• Identify root causes of mechanical, electrical, hydraulic, and control related issues.
• Execute corrective repairs, adjustments, and part replacements to restore optimal system performance.
• Accurately document service findings, repairs completed, and recommended follow up actions.

Training and Mentorship

• Guide and mentor apprentices and junior technicians in troubleshooting techniques and safe work practices.
• Support skill development to prepare trainees for future lead technician responsibilities.
• Reinforce a culture of quality workmanship and professionalism in the field.

Safety and Compliance

• Adhere strictly to safety protocols, regulatory standards, and company policies.
• Identify hazards and proactively resolve safety concerns on job sites.
• Maintain compliance with national and local elevator codes and inspection standards.

Customer Interaction

• Communicate clearly and professionally with homeowners, builders, and internal teams.
• Explain technical findings and service recommendations in an easy to understand manner.
• Maintain clean, organized job sites that reflect a high standard of care.

Qualifications

• Minimum of 3 years or approximately 6000 hours of residential elevator installation or service experience.
• Strong diagnostic background in electrical, mechanical, hydraulic, and control systems.
• Ability to read and interpret wiring diagrams, schematics, and technical manuals.
• Proficiency with hand tools, power tools, and electrical testing equipment.
• High school diploma or GED required.
• Valid driver license with acceptable driving record.
• Ability to pass background screening and drug testing.
• Ability to lift up to 75 pounds and work in confined spaces, at heights, and on multi story job sites.

Preferred Experience

• Experience servicing residential elevator equipment from leading industry manufacturers.
• Demonstrated ability to train or mentor junior team members.
• Strong problem solving skills and calm decision making under pressure.
• High attention to detail and pride in craftsmanship.

Why Join This Team

• Competitive compensation and steady year round work.
• Opportunity to grow into senior or lead technical roles.
• Supportive leadership team that values safety, professionalism, and continuous improvement.
• Strong reputation in the residential market with a loyal customer base.

If you are ready to bring your technical expertise to a company that values precision, safety, and long term career growth, we would like to connect with you. Apply today to learn more about this confidential opportunity.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

To Find Your Perfect Fit, Search For A Club Opportunity Near You.