Scribehow Desktop Version Jobs in Usa

1,187 positions found — Page 37

First Shift Department Manager for Entry Door Manufacturing
✦ New
Salary not disclosed
Grabill, IN 9 hours ago

Hiring: First Shift Production Supervisor

Home Guard Industries, located in Grabill, Indiana, is a family-owned manufacturer of Vinyl Windows, Entry Doors, and Security/Storm Doors for 43 years, is seeking a first shift production supervisor for their Entry Door Department.

Responsibilities

As a Production Department Manager at Home Guard, your role will involve providing direction to your Team Leader and overseeing a production team of over twenty-five members. Your responsibilities include:

  • Empowering individuals to become the best versions of themselves.
  • Coordinating employee activities.
  • Maintaining a safe, secure, and healthy production environment by adhering to organizational standards, policies, and legal regulations, while alerting others to potential concerns.
  • **Leadership, coaching, and mentoring** those under your direction.
  • Training and coaching employees on production instructions and requirements.
  • Monitoring production processes by observing volumes and recommending adjustments.
  • Supervising production progress, expediting material flow, resolving issues, and ensuring work results.
  • Improving process workflows by eliminating stoppages, analyzing delays, and testing new methods.
  • Assisting your manufacturing team with the creation and implementation of continuous improvement activities and events.
  • Supporting all quality system-related tasks.
  • Maintaining acceptable customer quality standards and taking corrective actions to enhance production quality.
  • Upholding high standards for housekeeping, safety, and general maintenance.
  • Monitoring employee attendance and maintaining attendance records.
  • Enforcing discipline within the department.
  • Maintaining daily timekeeping and production records.
  • Performing all other assigned duties.

Qualifications

  • Bachelor’s Degree preferred.
  • 2-5 years of management experience leading an hourly workforce.
  • Team-based problem-solving skills.
  • Leadership and coaching experience.
  • Self-motivated with strong organizational skills.
  • Effective oral and written communication and presentation abilities.
  • Knowledge of Lean Manufacturing principles.

Benefits

  • 401(k) with matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

If you feel this is a good fit for you or someone you know, please contact us at: or Bill Parrish at (26

Thank you.

Not Specified
Field Service Technician I-IM Regional Operations
✦ New
Salary not disclosed
Description Summary: The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment.

This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality.

Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.

The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users.

This includes support for both the technology and processes.

The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.

Responsibilities: Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems.

Quickly and efficiently resolve problems assigned by the Customer Support Center.

Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.

Workstation Software – With supervision, install, configure and maintain operating system software on client workstations.

Provide support on basic features of application software such as initiation of software, logging on, navigation and termination.

Understand a subset of the total configurations in the organization.

Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000.

Install and maintain software images that assists in managing client workstations.

Workstation Hardware – With direction install, configure and maintain hardware for client workstations.

Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives.

Possess the skills and knowledge in client workstation technology to support configurations in the organization.

LAN Administration
- With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.

Network Administration
- With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.

Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.

Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.

Communications
- Demonstrate strong communication and human relationship skills.

Inventory Management – Track and document the hardware and software inventory.

Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.

Policies and Procedures – Follow established policies, procedures and standards defined by the department.

Communications
- Demonstrate strong communication and human relationship skills.

Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.

Documentation – Produce and maintain technical documentation on the assigned systems.

Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues.

Documentation includes current status and problem documentation summary within the problem management system.

Project Management
- With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks.

Serve as a resource to the project team for assigned client applications.

Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.

Customer Service
- Provide effective Customer Service by being courteous, polite and friendly toward others at all times.

Acknowledge customers immediately in order to determine need and help the customer resolve issue or request.

Participate in departmental programs that promote and deliver exceptional customer service.

Other – Perform other duties and special projects as assigned by the Market Operations Manager.

Requirements: High School Diploma 0
- 1 years of experience Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Not Specified
Product Manager - B2B Services
✦ New
Salary not disclosed
FRAMINGHAM, MA 15 hours ago

Staples is business to business. You’re what binds us together.

 

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

 

The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.

 

What You’ll Be Doing:

  • Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
  • Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity. 
  • Serve as the key point of contact between the development team and stakeholders. 
  • Craft detailed user stories and acceptance criteria to guide the development process. 
  • Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.

 

What You Bring To The Table:

  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams.
  • Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities.
  • Leadership and mentorship capabilities, with a passion for fostering team growth and development.
  • Strong experience partnering closely with Operations teams to identify inefficiencies, translate them into product opportunities, and deliver scalable solutions across service and fulfillment workflows.
  • Experience managing products that support operational workflows and service-based offerings, not just transactional eCommerce experiences.  
  • Experience building customer-facing experiences (e.g., enrollment, dashboards, self-serve tools) in close partnership with UX to drive adoption, engagement, and program stickiness.
  • Demonstrated skill in stakeholder management across complex, sometimes challenging groups, balancing collaboration, influence, and the ability to thoughtfully push back while maintaining productive working relationships.

 

What’s needed- Basic Qualifications:

  • Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
  • 5+ years of related experience in product management, with a focus on eCommerce or digital products.
  • Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
  • Comprehensive understanding and practical application of Agile methodologies, tools, and systems

 

What’s needed- Preferred Qualifications:

  • Master’s degree in a related field
  • Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
  • Experience in the specific industry (e.g. B2B, supply chain, office supplies)
  • Background in B2B eCommerce or services‑based platforms, particularly those supporting operational workflows or asset‑backed offerings. 
  • Experience supporting enterprise or multi‑location B2B accounts, including master account hierarchies and complex customer relationships. 
  • Experience partnering with non‑technical stakeholders (Operations, Sales, Merchants) as primary inputs into product strategy.

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

 

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

#LI-MR1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Not Specified
Lead, Thermal Mechanical Engineer (Space Systems)
Salary not disclosed
WILMINGTON, MA 4 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title:  Lead, Mechanical Engineering - Thermal Analyst

Job Code: 33517

Job Location:  Wilmington, MA

Job Schedule: 9/80 (Every other Friday off!)

Relocation: Relocation assistance is available to qualified applicants

 

Job Description: 

L3Harris has an opportunity for a highly skilled Thermal Analyst to join our talented engineering organization. The Thermal Analyst will be a technical leader across multidisciplinary teams of engineers to create the best overall system design including thermal design, analysis, and test of optical systems operating in harsh space and ground environments. The candidate will possess in-depth understanding of aerospace thermal engineering technology and payload architectures for spacecraft sub-systems and instruments. These talents are used to direct and oversee teams who specialize in conductive, convective, and radiative analyses, understanding of heat pipes, radiative heat transfer, and thermal control hardware design (thermal blankets, surface treatments, heater tapes, thermistors) and the interaction with optical structures in order to minimize optical errors, and achieve operational temperatures. The role requires utilizing state of the art custom software in conjunction with Thermal Desktop and Finite Element Analysis (FEA) packages and often mentor other Thermal Analysts in the use of such tools.

 

Essential Functions: 

  • System level thermal design & development, payload level integration and test, and risk mitigation for space-based environments
  • Perform thermal design and analysis tasks on complex mechanical hardware including precision mechanisms, electro-mechanical devices, aerospace mechanism design, complex electronics packaging, supporting space-based deployable mechanisms, avionics, innovative thermal and ground based systems
  • Create and analyze design concepts using thermal analysis software & FEA
  • Defines and establishes the technical approach to meet assigned objective
  • Directs, coordinates and provides assistance to engineering team in order to meet assigned objectives
  • Program support also includes requirements derivation and verification, system architecture development, loads derivation, trade studies, design sensitivity/optimization studies, preliminary and final design analysis, generation of analysis documentation (including presentation materials, and deliverable data packages), and leading system test activities
  • Organization of thermal design and analysis as an IPT lead; frequently interfacing directly with customer technical leads and management.
  • Prepares reports, formal documentation and presentation materials summarizing analysis results and present results to both external and internal groups, including leadership and customers
  • Participates in and present information for Preliminary Design reviews (PDR), Critical Design Reviews (CDR) and Technical Interchange Meetings (TIM)
  • Interfaces with outside suppliers/customers and other engineering disciplines to drive designs to closure (Structural, Systems Engineering, Electrical, Manufacturing, Performance, Quality, Configuration Management)
  • Presents design details at program reviews to customers and independent reviewers
  • Development of thermal test plans to manufacture and test payload sensor systems
  • Support new business opportunities
  • Mentor junior level engineers

 

Qualifications: 

  • Bachelor’s Degree in Mechanical Engineering or other related engineering or science degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience
  • 7+ years of professional experience using thermal analysis tools such as Thermal Desktop (preferred), Sinda, Flotherm, Icepak, etc.
  • 4+ years of providing technical leadership to a multi-disciplinary mechanical engineering team through system requirements, design, analysis, test, hardware build, delivery and launch
  • Professional experience with thermal analysis of mechanical and electronic systems, in space, air or ground environments
  • Professional experience with thermal vacuum testing
  • Ability to obtain and maintain a U.S. TS/SCI Security Clearance

 

Preferred Additional Skills:

  • Experience with finite element analysis software
  • Able to support design decisions with well documented engineering analyses and calculations
  • Able to analyze problems and to focus and drive down to the root cause of problems quickly
  • Experience in leading engineering teams from conceptual through detailed design phases
  • Experience as a lead engineer, project engineer, or IPT lead is a plus.
  • Experience with Microsoft office tools (Word, Excel, PowerPoint, etc.)
  • Active TS/SCI clearance

 

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $122,000.00 - $227,000.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

permanent
Seasonal IT Technician
Salary not disclosed
AVON, OH 5 days ago
Overview:

$15/hour

 

Must be 18+ 

 

At Cedar Point, work is FUN! Working as an IT Technician, you’ll provide support to users and assist with the help desk line. You’ll also…

 

  • Assist with questions and problems related to hardware, software, POS (Point of Sale) equipment, and network-related inquiries.
  • Unpack, configure, install, and dismantle equipment including POS computers, desktop computers, laptops, monitors, printers, copiers, and any accompanying peripheral devices.
  • Troubleshoot and diagnose problems related to desktops, laptops, POS, networks, cameras, and mobile devices.
  • Assist with configuration and testing of new hardware and software implementations.

 

 

Some of our amazing perks and benefits:

  • Paid training and FREE uniforms!
  • FREE Admission to Cedar Point and other Six Flags parks!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for family and friends!
  • 20% discounts on food and merchandise!
  • Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities:

Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You!
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Cedar Point.
  • Availability to include some weekdays, weekends, evenings, and holidays.
permanent
Project Manager (Power Platform)
✦ New
Salary not disclosed
Cincinnati, OH 1 day ago

Description:

Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft’s Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.


Primary Responsibilities:

  • Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
  • Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
  • Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
  • Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
  • Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
  • Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
  • Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
  • Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
  • Provide Administrative support for maintaining client billing and invoicing
  • Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
  • Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
  • Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.


Skills/Qualifications:

  • 6+ years Project Management and/or Business Analysis/Project Support experience
  • Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
  • Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
  • Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
  • Excellent computer skills including Microsoft Office Suite/M365
  • Excellent organizing and prioritization skills
  • Excellent analytical and critical thinking skills
  • Excellent written and verbal communications skills
  • Bachelor’s degree preferred
Not Specified
Appraisal Analyst
✦ New
Salary not disclosed
Atlanta, GA 1 day ago

Appraisal Analyst – HELOC’s and Mortgage

Fulltime

In the Appraisal Analyst role, you will review the Desktop Exterior and Desktop Interior assessments to evaluate and sign off on a property’s valuation for a large bank in the US. When taking a decision about a property’s valuation, you will ensure compliance with Federal/State laws to ensure that loans that are secured with real estate are protected with adequate collateral value.

In the role of Process Specialist, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews, and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys.

Responsibilities and Duties

Responsible for reviewing property valuations to ensure compliance with Federal/state law to ensure that loans secured with real estate and protected with adequate collateral value.

Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Successfully use critical thinking and analytical skills to review collaterals
  • Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
  • Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
  • Perform a detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
  • Identify and escalate collateral issues to the appropriate teammate for further evaluation.
  • Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
  • Adhere to all compliance regulations and controls.
  • Develop and maintain positive working relationships with co-workers, internal and external clients, business partners, and vendors.

Qualifications

Basic

  • High School Diploma or GED equivalent
  • At least 2 years of relevant work experience

Qualifications Preferred

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Two to three years of mortgage or consumer lending experience
  • Two to three years of continuous collateral review and approval experience
  • Excellent Communication skills, both written and verbal, in relating to internal and external clients
  • Demonstrates proficiency in basic computer applications such as Microsoft Office software product
  • Understanding of appraisal compliance and generally accepted appraisal rules
  • Experience with using appraisal and market evaluation tools
  • Demonstrates proficiency in mortgage automated processing systems
  • Basic knowledge of bank services and products

Note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.

About Us

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people’s practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Not Specified
Service Desk Technician
✦ New
Salary not disclosed
Massillon, OH 1 day ago

Position Summary:

The Service Desk Technician has primary responsibility to provide desktop support for a broad range of technologies and end-users across multiple areas of the business. This role responds to reported incidents, problems and requests with accuracy and in a timely fashion. The Service Desk Technician is responsible for answering IT requests via phone or email and provide solutions by explaining resolutions clearly and concisely to internal customers. This role will be working on-siteat our Home Office in Massillon, OH.

Essential Functions

·        Provide first level technical support for store and home office personnel.

·        Provide Workstation/Laptop support for store and home office personnel.

·        Provide hardware support for stores and home office personnel (including but not limited to desktops, laptops, peripherals, multi-function printers, VoIP phones, tablets, and smartphones).

·        Provide software support for critical and non-critical business applications for store and home office personnel.

·        Provide user account support including provisioning, deprovision, and maintenance for network and application systems.  

·        Communicate with software/hardware vendors to resolve more complex issues.

·        Track software/hardware licensing and support in IT Asset Management solution.

·        Document and record all issues in IT Service Management solution (ITSM).

·        Escalate complex issues to senior technicians or system administrators as needed.

·        Create, follow, and maintain detailed standard IT operating procedures to ensure efficient and repeatable processes.

·        Assist with IT projects and objectives as needed.

Key Competencies:

·        Proficient using Microsoft Windows 11 as day-to-day Operating System.

·        Familiarity with common line of business applications (Teams, Outlook, Word, Excel, Adobe).

·        Familiarity with managing computers, users, and groups using Microsoft Active Directory and Office 365

·        Basic understanding of core computer network fundamentals (TCP/IP, OSI model, switching, routing, firewalls).

·        Basic Computer Hardware/Software troubleshooting skills

·        Excellent customer service and interpersonal skills.

·        Excellent organizational skills.

·        Strong oral and written communication skills (technical and non-technical).

·        Ability to collaborate in a team environment and maintain a positive attitude.

·        Ability to travel occasionally for up to 3 hours as required to retail store locations (reliable transportation required).

·        Ability to respond to store and home office personnel after-hour and weekend requests.

·        Motivation to learn new skills.

Education, Experience, and Certifications:

·        1-2 years of prior experience in IT support or service desk or help desk role preferred

·        Previous experience with Halo ITSM or equivalent Service Desk solution a plus

·        CompTIA A+ preferred

·        CompTIA Network+ preferred

Not Specified
Business Objects Developer/Tableau Developer
✦ New
Salary not disclosed
Roanoke, TX 5 hours ago

Hi ,


Greetings from Quantum World IT!


I’m currently hiring for Business Object / Tableau developer at Westlake, TX. Please find the job description mentioned below and revert me with the copy of your updated resume if this works for you..


Position: Business Object / Tableau developer

Location: Westlake, TX (5 days onsite)

Type of hire: FTE


Project: Migration of legacy Business Objects (BO) reports to modern Tableau dashboards as part of enterprise modernization from legacy reporting systems to future state analytics.

ROLE SUMMARY

  • We are looking for a highly skilled Senior Associate with strong experience in Business Objects (BO) reporting, Tableau development, and enterprise-scale migration projects. This role will support the end-to-end migration of reporting assets from a legacy BO environment into a modern Tableau based analytics platform.
  • The ideal candidate is hands-on with strong analytical skills, deep understanding of reporting ecosystems, and experience translating legacy semantic layers and universes into scalable, efficient Tableau dashboards.
  • For the senior BO would say the current description for 7+ years’ experience is the minimum we should consider for the lead position. This effort will require coordination with several teams so want to stress the point called out around prior experience leading similar efforts in end-to-end migration.
  • This effort would involve migrating/modernizing both BO and Tableau reports, not necessarily one to the other. There is a large BO footprint that will remain in BO with focus on updating those universes and migrating/certifying the associated reports. We are looking for someone with robust understanding of BO Universes and semantic modeling to lead here.
  • Separately, there is another reporting footprint in Tableau, including supporting Alteryx workflows, that we are also migrating. Experience with both tools will be required which is called out well; any experience with Alteryx or similar GUI tools will be a plus.
  • To clarify this is the next stage of the EAP modernization the teams have been engaged on, as we are modernizing our underlying data landscape, the business is not anticipating much change to the report layer, however.
  • We should also add a section that includes data certification of reports, experience working with stakeholders and building confidence that their reports tie out will be critical.

KEY RESPONSIBILITIES

1. BO to Tableau Migration

  • Analyze existing BO reports, universes, SQL, and semantic layers.
  • Reverse engineer and document business logic, KPIs, data rules used in legacy BO reports.
  • Re design and develop equivalent or improved Tableau dashboards aligning with future state architecture.
  • Validate data output between legacy and Tableau reports to ensure functional parity.

2. Tableau Development/Analysis

  • Develop dashboards using Tableau Desktop & Tableau Server/Cloud.
  • Optimize dashboards for performance, scalability, and user experience.
  • Build reusable data sources, extract strategies, filters, parameters, and advanced calculations.
  • Implement row level security, governance standards, and publishing workflows.

3. Data Analysis & ETL Alignment

  • Work with ETL/Data Engineering teams to validate underlying data pipelines and required transformations.
  • Identify gaps in source data, logic, and mappings during migration.
  • Collaborate on designing new data models aligned to future-state architecture.

4. Migration Planning & Execution

  • Assess migration complexity across BO inventory and classify reports for rewrite/enhancement.
  • Build migration templates, design patterns, and standardization frameworks.
  • Assist in phasing, prioritization, and cutover planning.
  • Support UAT cycles and defect resolution.

5. Stakeholder Collaboration

  • Work closely with business SMEs, data owners, ETL teams, QA and product managers.
  • Conduct requirement workshops and sign off sessions for migrated dashboards.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

  • 7+ years of experience in BI/reporting tools
  • Strong hands-on expertise in Business Objects (WebI, Designer, BO Universes, BO Reports)
  • 5+ years in Tableau Desktop & Tableau Server/Cloud
  • Strong SQL skills on Oracle / SQL Server / Snowflake
  • Experience rewriting BO logic → Tableau (calculated fields, LODs, parameters, filters, aggregations)
  • Good understanding of ETL workflows, data models, data quality validation
  • Ability to optimize Tableau dashboards for performance

Migration Experience

  • Must have worked on at least one end to end migration from:
  • BO → Tableau, or any legacy BI → modern BI migration
  • Experience mapping BO universes to Tableau data models
  • Experience reconciling legacy KPIs with new data models


Thanks & Regards,

Sagar Mishra

Recruitment Lead

Quantum World Technologies Inc.

4281 Katella Ave, Suite # 102, Los Alamitos, CA, 90720

E:

Not Specified
IT Field Engineer
Salary not disclosed
Cheboygan, MI 3 days ago
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The IT Field Engineer is responsible for delivering on-site technical support, installing and maintaining IT systems, and ensuring the reliability and performance of hardware, software, and network infrastructure across multiple business locations. This role requires hands-on expertise with systems such as Windows OS, enterprise networking, and cloud-based tools. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to providing exceptional service in dynamic field environments.

As an IT Field Engineer, you will:


  • Deploy servers, network switches, desktops, laptops, printers, and other devices.
  • Configure routers, switches, firewalls, and wireless access points.
  • Support network infrastructure, including LAN/WAN connectivity.
  • Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Assist with IT asset inventory and lifecycle management.
  • Document service activities, system configurations, and technical resolutions.
  • Ensure compliance with company IT policies and security protocols.
  • Travel to company sites as required, sometimes on short notice.
  • Represent the IT department professionally during field visits.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.


Qualifications:


  • Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1+ years of experience in IT support or field engineering roles.
  • Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  • Experience with hardware installation, system imaging, and remote support tools.
  • Excellent troubleshooting and diagnostic skills.
  • Strong interpersonal and communication abilities.
  • Valid driver's license and willingness to travel.


Benefits:


  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PT0 & 11 1/2 Paid Holidays


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled
Not Specified
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