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About Seroogy’s Chocolates

Founded in 1899, Seroogy’s Chocolates is a fourth-generation, family-owned Wisconsin tradition known for small-batch craftsmanship, classic recipes, and exceptional quality. We proudly produce handmade confections that have become part of generations of family traditions across the Midwest. As we continue to grow, we are looking for a skilled confectioner who can honor our heritage while driving innovation for the future.

Position Overview

We are seeking an experienced, hands-on Lead Chocolatier & Product Development Manager to lead all aspects of confectionery creation and quality at Seroogy’s Chocolates. This role safeguards our signature recipes, oversees chocolate and ingredient ordering, ensures consistent product quality, and develops new seasonal and year-round products.

This position blends technical expertise, creativity, and a passion for traditional small-batch methods. You’ll collaborate closely with our Production Manager, Retail Manager, and company leadership to maintain the excellence our customers expect, while also shaping the next generation of Seroogy’s products.

Key Responsibilities

Recipe Stewardship & Production Oversight

• Maintain and consistently execute Seroogy’s established recipes, processes, and product standards.
• Train and support team members in confectionery techniques and product specifications.
• Serve as the subject-matter expert for chocolate tempering, caramelization, enrobing, panning, and other confectionery methods.
• Partner with the Production Manager to ensure daily production runs meet quality, yield, and efficiency goals.

Technical Expertise & Equipment Mastery

• Operate, maintain, and troubleshoot a wide range of confectionery and chocolate production equipment, including: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, cutters, panners, wrapping machines, and other specialized tools.
• Ensure equipment is used safely, efficiently, and in alignment with Seroogy’s product standards.
• Evaluate and introduce new equipment, technologies, or processes that increase quality and productivity without compromising craftsmanship or tradition.
• Work closely with the Production Manager to optimize workflows, implement improvements, and ensure smooth integration of new processes into daily operations.

Product Development & Innovation

• Lead the creation of seasonal, limited-edition, and core new products that align with the Seroogy’s brand and customer expectations.
• Develop prototypes, run test batches, and manage sensory evaluations.
• Research emerging confectionery trends, ingredients, and technologies to inspire new ideas.
• Collaborate with leadership on launch timelines, packaging needs, pricing strategy, and marketing initiatives.
• Maintain strong product pipeline and market presence.

Quality Control

• Oversee product quality from raw ingredients to finished goods.
• Establish and maintain QC protocols including product specs, batch reviews, and shelf-life assessments.
• Troubleshoot inconsistencies or production challenges in real time.
• Continuously identify opportunities to improve yield, reduce waste, and enhance consistency.

Ingredient & Chocolate Procurement

• Order chocolate, inclusions, flavorings, packaging components tied to confectionery production, and other necessary materials.
• Manage supplier relationships and evaluate new vendors or ingredients as needed.
• Monitor inventory levels to avoid shortages while controlling costs.

Cross-Department Collaboration

• Coordinate with the Retail Manager to ensure packing, finishing, and special gift items meet quality standards.
• Work with the Shipping and Production teams to align schedules, capacity, and special production requests.
• Communicate clearly with leadership on production trends, new product opportunities, and operational improvements.

Qualifications

Required

• 3–7+ years of professional experience in confectionery, chocolate production, pastry, or food manufacturing.
• Demonstrated expertise in chocolate work (tempering, molding, enrobing, hand-dipping) and at least three major confection types (caramel, creams, truffles, barks, brittles, etc.).
• Hands-on experience with key confectionery and chocolate equipment: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, wrapping machines, and related production tools.
• Strong technical understanding of chocolate crystallization, viscosity, batch scaling, and the variables that impact product quality.
• Ability to troubleshoot equipment, identify process improvements, and introduce new methods or tools while preserving product quality.
• Ability to manage complex projects and timelines.
• Strong understanding of food safety standards, allergens, and manufacturing best practices.
• Proven ability to develop and scale new products from concept to production.
• Excellent problem-solving skills, communication skills, and a detail-oriented, quality-driven mindset.

Preferred

• Experience in a small-batch, artisanal, or heritage brand environment.
• Familiarity with equipment scaling—from benchtop R&D tools to larger factory systems.
• A personal philosophy that balances craftsmanship, innovation, and respect for traditional methods.
• Experience leading or mentoring production staff.

What We Offer

• The opportunity to carry forward a 126-year Wisconsin legacy.
• A collaborative, supportive team environment committed to craftsmanship and quality.
• Competitive compensation and benefits.
• A hands-on role in a business rooted in family, tradition, and community.
• Chocolate. Lots and lots of chocolate.

How to Apply

• Please send your résumé, salary requirements, portfolio of past confectionery work (if available), and a brief note sharing why you’d be a great fit for Seroogy’s Chocolates to

Purpose

This position is responsible for Designing, Configuring, Testing, Implementing and Supporting capabilities for Transportation Management and Supply-Chain management related applications.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Essential Functions

• The individual who fills this position should have solid TMS knowledge. The required skills/experience includes:
• Customer focused approach to ensure application availability for day-to-day business operations
• Identifies risks and issues and escalates as necessary. Research and document recommendations or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
• Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
• Ability to work with end users to define business requirements for new projects as well as supporting existing processes.
• Validate that the application requirements meet overall business process needs, are within the project scope, and are internally consistent.
• Ability to create high-level and low-level design to help the team build the solutions.
• Collaboratively work with team and lead the projects
• Ability to work concurrently on multiple projects and tasks across different business units.
• Analyze data and solve new and existing business issues.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Working Conditions (travel, hours, environment)

The noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Supply Chain Specialist

JP Ecommerce Inc. (dba Bare Home) | Forest Lake/Columbus, MN

About Bare Home

We've been named one of Inc. 5000's top-ten fastest-growing Minnesota businesses for FOUR consecutive years. We're a $100M+ textile retailer experiencing 20-30% year-over-year growth, sourcing premium bedding globally from China, India, Pakistan, and Turkey while manufacturing our cotton line right here in the USA.

We sell across Amazon, Walmart, Target, our DTC channels, and international markets—and we're expanding operations from 110,000 to 220,000+ square feet. We're making significant investments in our supply chain and logistics team right now, growing from five to six team members.

This isn't corporate bureaucracy. We're 87 people who work exceptionally well together, tackle challenges as a team, and see the direct impact of our work every day.

The Role

We're looking for a Supply Chain Specialist to join our collaborative five-person (expanding to six) supply chain and logistics team. You'll work alongside experienced supply chain professionals, sharing responsibilities and learning the full scope of international e-commerce operations.

This is a team-based role—you won't be doing this alone. We cross-train, support each other when someone's out, and tackle projects collaboratively. Some days you'll focus on your core responsibilities, other days you'll jump in on sourcing projects or warehouse tracking initiatives. That's the nature of working in a small, agile company where flexibility and teamwork matter.

What You'll Work On (As Part of the Team)

Supply Chain Operations

• Support tracking of inbound containers from overseas vendors (China, India, Pakistan, Turkey)
• Assist with container optimization and shipment coordination
• Work with the team on buy decisions and inventory planning
• Help coordinate with overseas vendors on timing and logistics
• Contribute to forecasting and inventory level management across all channels

Data & Analytics

• Build and maintain Excel-based tracking systems for orders, containers, and SKUs
• Create reports and dashboards for inventory movement and supply chain performance
• Analyze data across multiple systems to identify trends and discrepancies
• Support the team with data analysis using VLOOKUP, INDEX-MATCH, pivot tables, and complex formulas

Cross-Functional Collaboration

• Work with warehouse operations on container flow and receiving schedules
• Partner with Buyers, Supply Analyst, and operations teams daily
• Coordinate with 3PL partners on logistics and inventory placement
• Jump in on ad-hoc projects—sourcing initiatives, system improvements, warehouse tracking

Learning & Growth

• Gain exposure to international sourcing, container logistics, and multi-channel fulfillment
• Learn from experienced supply chain professionals on the team
• Develop skills in forecasting, demand planning, and supply chain optimization
• Cross-train across different aspects of supply chain operations

What You Need

Education

• Bachelor's degree preferred in Supply Chain Management, Logistics, Operations Management, Business Administration, International Business, Industrial Engineering, or related field
• Associate's degree with 3+ years of relevant supply chain experience will be considered
• Relevant certifications (APICS, Six Sigma, etc.) are a plus

Must-Haves

• Strong Excel skills: VLOOKUP, INDEX-MATCH, pivot tables, complex formulas—you're comfortable working with large datasets
• 1-3 years of supply chain, logistics, or operations experience (or relevant internships)
• Analytical thinking: You can spot patterns, identify problems, and think through solutions
• Team player mentality: You collaborate well, communicate clearly, and support your teammates
• Adaptability: You're comfortable jumping between tasks and learning new things
• Positive attitude: Problems don't overwhelm you—you approach challenges with a can-do mindset

Highly Valued

• Experience with international logistics or container shipping
• Familiarity with Amazon FBA, Walmart, or Target fulfillment operations
• Background in e-commerce, retail, or consumer products
• Experience with ERP/WMS systems (SellerCloud, NetSuite, or similar)
• Prior exposure to sourcing or vendor management

What Makes This Opportunity Different

You're joining a strong team of five professionals who work collaboratively and support each other. You won't be thrown into the deep end alone—you'll have experienced teammates to learn from and a culture that values training and development.

We're at an inflection point with major expansion plans, Foreign Trade Zone certification in progress, and significant supply chain investments happening now. You'll gain broad exposure to international supply chain operations in a fast-growth environment where your contributions are visible and valued.

This is the kind of place where warehouse associates from five years ago now run departments. If you want to build a supply chain career with real growth potential, this is that opportunity.

The Team Culture

We work hard, move fast, and genuinely enjoy working together. Cross-functional collaboration isn't a buzzword here—it's how we operate daily. We face new challenges constantly and tackle them as a team. If you bring solutions, communicate directly, and care about the people around you, you'll fit right in.

Small company means no corporate silos, no endless approval chains, and direct access to leadership. Your ideas matter. Your voice is heard. Your work makes a difference.

Compensation & Benefits

• Hourly Rate: $26-32/hour based on experience and skills
• Comprehensive health, dental, and vision insurance
• Paid Family and Medical Leave
• Paid by the company Benefit at no cost to you: Short Term Disability, Life Insurance ($25K) with options to purchase more
• 401(k) with company match
• Paid time off and holidays
• Real career advancement opportunities in a company growing 20-30% annually
• Learning and development in a collaborative team environment

How to Apply

If this sounds like the right next step in your supply chain career, we want to hear from you.

Want to stand out? Tell us about a supply chain challenge you've tackled or share an example of how you've used Excel to solve a problem.

We are only considering candidates who:

• Currently live in Minnesota or the immediate surrounding area
• Can reliably commute to our Forest Lake/Columbus location daily
• Are available for in-person interviews at our office

Learn more about us:

JP Ecommerce/Bare Home is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

The opportunity

Delaware North Gaming is searching for full-time and part-time Restaurant Cashiers to join our team at Southland Casino in West Memphis, Arkansas. As a Restaurant Cashier, you will provide excellent guest service to guests, collaborating with team members to facilitate all transactions and keep track of orders.

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$15.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Collaborate with dining room, service, and kitchen team members to keep track of all orders, monetary situations, and charges, validating methods of payment, completing transactions, and providing accurate change, documentation, and receipts, and dispensing the accurate amount if needed
• Count money in cash drawers at the beginning of shifts
• Scan items and ensure pricing is correct, resolving discrepancies and processing payments
• Clean up checkout area and keep organized; keep receipt paper and other stationery stocked
• Maintain accurate tabs on restaurant tables’ orders using the venue’s primary point of sale system

More about you

• Previous cash handling experience
• Excellent guest service skills
• Basic math skills; ability to accurately count change and balance bank
• No high school diploma or GED required

Shift details

Evenings
Weekends
8hr shift
Holidays

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

• Serve food and beverages to guests according to standards
• Run dishes and make serving dishes a high priority
• Proficient in all E47 breakfast and lunch menus and can describe all menu items to a guest if/when necessary
• Attend daily pre-service tasting.
• Take orders and serve menu items requests promptly. Follow established service- and timing-standards
• Check with the guest during the meal for the guest's satisfaction
• Responsible for guest check and proper payment
• Set gueridons and tables before service
• Assists in the clearing and set-up of tables during service
• Ensures tableware is clean and in place
• Complete side duties
• Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of the house)
• Make managers aware of all guest comments and complaints
• Other duties as assigned
  
  

• High School Diploma or equivalent preferred
• 1 year of related experience required
  
  

• Knowledgeable of Forbes 5 star standards and adheres to them in every aspect of the operation
• Basic knowledge of wine, food and cooking methods
• Working knowledge of the Info Genesis system
• Familiar with Colorado liquor laws
• Well versed in all Wines by the Glass (BTG) offerings
• Working knowledge on wine-cellar and able to find wines if/when needed
• Strong selling techniques for menu items
• Maintain positive communication with service personnel
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
  
  

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

Full job description

Join us as a Kitchen Team Associate

We’re looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together.

Essential Functions for Kitchen Team Associates:

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment.

Qualification:

• Friendly and helpful team members
• Operations experience is a plus
• Some high school
• Food Handler certification may be required depending on local requirements, acquired at your expense

How we reward you:**

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands-on paid training to prepare you for success
• On-Going Career & Leadership Development
• Opportunities for growth into management positions
• Pre-Tax Dependent Care Flexible Spending Account
• Please refer to for details.

**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.

ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to

ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to

General Manager (Upscale High-Volume Restaurant)

Miami, FL

Competitive Base Salary | Performance Bonus | Full Benefits | Confidential Search

This is a high-profile, high-volume concept where the energy is intentional, the standards are uncompromising, and the leadership bar is set accordingly. We're looking for a General Manager who knows how to hold a room operationally, culturally, and financially, and who takes pride in building something that runs well because of the people they develop.

If you've led complex, fast-moving operations and you're looking for a seat at the table where your decisions actually matter, this is worth your attention.

Responsibilities:

• Full operational oversight of front of house, back of house, and everything in between
• P&L management across an $8M+ revenue operation
• Hiring, developing, and retaining a management team that executes at a high level
• Guest experience standards that reflect the brand's reputation without exception
• Labor, inventory, and cost controls that protect margin without sacrificing quality
• A culture built on accountability, pride, and professional growth

Requirements:

• 5+ years as a GM in upscale, high-volume dining
• Nightlife fluency: late-night operations, high-energy service, and the guest profile that comes with it
• Hands-on P&L ownership
• Labor scheduling and deployment across a large hourly and management team
• Food and beverage cost controls: you've managed vendors, negotiated contracts, run tight inventory systems, and held your kitchen accountable to margins
• Revenue-driving experience: covers, table turns, upsell culture, private dining, and event execution at volume
• Opening and closing accountability
• Health, safety, and sanitation compliance
• POS fluency and reporting: you use your data, not just your gut
• Conflict resolution at the guest and team level
• Hiring, onboarding, and developing hourly and management staff in a high-turnover environment
• Experience working alongside or managing a culinary team

Recruited exclusively by Gecko Hospitality — Florida's hospitality leadership search firm.

Work directly with Client Service Team (Client Managers, Client Executives and Principals) to provide a high level of client support in response to routine client requests and needs, act as liaison with carriers, and maintain client and carrier information.

Essential Duties & Responsibilities

Support the Client Service Team with the renewal process.

• Initiate marketing and renewal process by gathering client census data, current / renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups. For specifically assigned clients, prepare RFP.
• Select employee benefit markets for solicitation, analyze market proposals received to verify benefits, premium rates and competitiveness and provide input in identifying alternative plans to show with analyses.
• Collaborate with Client Service Team to negotiate with current and bidding carriers to ensure most competitive rates/products for clients.
• Finalize and maintain client and carrier spreadsheets in accordance with internal requirements and client requests.
• Produce cost contribution analysis to be included in presentation to clients.
• Initiate, prepare and coordinate materials for the enrollment process and other formal client presentations.
• Coordinate client open enrollment / health fair events.
• Work with carrier representatives to coordinate activity for a smooth implementation of new plans.
• Coordinate Administrative Installation with insurance carrier and participate in installation meetings.
• Maintain Agency Management System and the ImageRight System.
• Follow processes and procedures as outlined in the Procedure Manual.

Provide day to day client service

• Act as liaison for client to research and resolve coverage, claim and administrative problems.
• Respond to client and carrier questions in a timely manner, requesting assistance from others on the Client Service Team if needed.
• Ensure the client data is accurate and current upon each renewal and throughout the policy period.
• Prepare files and other records needed by MMA.

Develop good relationships with Clients and others on the Client Service Team.

• Maintain the professional standards established by MMA when working with clients.
• Provide back up to other Benefit Analysts as needed.
• Share information with Benefit Analysts and others to create a good network of information within the Department.
• Attend monthly Analyst meetings and other meetings as requested.
• Serve as a technical resource / mentor to less experienced associates.

Education and/or Experience

Successful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.

This position interacts with and provides service to internal associates and has contact with external vendors. The Benefits Analyst must be positive and approachable, and work effectively with diverse personalities. In addition, the following is required unless otherwise noted:

• Must possess a basic understanding of health and welfare plan benefits and carriers acquired through 3 years of experience providing group health and benefits service preferably at a brokerage or carrier or performing in a benefit specialist role with a Human Resource department of a large corporation.
• Bachelor degree preferred
• Maintain a valid, unrestricted State of California Life & Disability License and meet the continuing education requirements.
• Maintain a valid Driver’s License and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include professional work experience creating tables, charts, graphs, pivot tables and formulas.
• Math skills are required to perform basic arithmetic, calculate percentages and amounts based on a percentage increase/decrease
• Above average analyzing, problem solving and planning/organizational techniques are essential.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Occasional travel to client sites may be required. Travel is usually within driving distance.

The applicable base salary range for this role is $49,000 to $91,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

#MMAwest

#MMAEHB

#LI-DNI

Warranty & Cost Recovery Analyst

Bergen County, NJ | $60–80K | Onsite

Ready to step into a high visibility role where your Excel skills actually matter? Our client needs someone who can own Cost Recovery and support Warranty—not the other way around. If you love digging into data, finding money on the table, and keeping vendors honest, keep reading.

What You’ll Do

• Drive Cost Recovery efforts (your main focus—about 60–70%).
• Pull, analyze, and present data using pivot tables, VLOOKUPs, charts, and graphs.
• Build and refine reports for leadership.
• Manage vendor and customer follow up to resolve disputes.
• Support the Warranty team as needed on claims, documentation, and coverage decisions.
• Communicate professionally across all levels—from production staff to VPs.

What You Bring

• Strong Excel skills (non negotiable).
• Experience in Cost Recovery, Warranty, Claims, or Customer Service with financial follow up.
• Ability to write clean reports and explain the story behind the numbers.
• Comfortable working independently and jumping into complex issues.
• Microsoft 365 experience.
• Bonus: SAP, aviation or automotive industry experience

Why This Role

• You’ll be joining a department that’s growing—not stagnant.
• Leadership wants someone who’ll make this a long term career move.
• Real room to expand, own processes, and elevate the function.
• OT available case by case.

Schedule

• 8:30 AM–5:00 PM

The client offers medical, dental, vision, HSA, FSA, 401K, 15 days of PTO to start, 6 sick days, and 16 company paid holidays!!!

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

This role is responsible for ensuring the accuracy, integrity, and compliance of all billing components within the Company’s SAP Customer Information and Billing Systems across all jurisdictions. This role ensures that billing configurations and rate structures are aligned with approved tariffs and regulatory requirements for gas, water, and electric services throughout the U.S. and Canada.

The Manager serves as the enterprise lead for billing system governance, overseeing configuration changes, testing, and validation processes related to tariff updates, rate case implementations, and system enhancements that may impact billing components. Working closely with the Billing, Customer Care, IT, and business operations teams, this individual ensures that billing components function seamlessly and that all updates are implemented with precision and control to mitigate downstream impacts.

Accountabilities

• Ensure all billing components within SAP are properly configured and maintained according to each company’s approved tariffs and regulatory requirements.
• Oversee the timely update of billing tables and configuration changes following any approved rate case or tariff revision.
• Partner closely with leaders for the implementation of billing changes resulting from rate proceedings.
• Verify that all rate elements (e.g., distribution, transmission, riders, taxes, and surcharges, multipliers etc.) are accurately reflected in the billing system.
• Ensure that all rate adjustments, new tariff structures, and regulatory directives are correctly translated into billing system logic.
• Review and assess all proposed billing system enhancement requests from business units to identify and mitigate risks to existing billing component data tables and configuration integrity.
• Direct or support testing activities for all billing system updates, including regression and validation testing, to confirm billing accuracy prior to implementation.
• Develop and maintain processes for documentation, review, and approval of all billing-related system changes.
• Ensure strong controls are in place for versioning, change tracking, and audit compliance.
• Serve as the liaison between Customer Care, IT, and Regulatory teams to ensure that business requirements are properly defined, tested, and implemented in SAP.
• Facilitate working sessions to align on timelines, testing expectations, and deployment strategies.
• Identify and implement process enhancements that improve system accuracy, control robustness, and operational efficiency. Promote standardization of billing practices across jurisdictions where feasible.

Years of Experience

• High School diploma or equivalent required
• Minimum of 5 years' experience preferred
• Minimum 5-10 years of experience in utility billing, rate implementation or SAP configuration management.
• Experience working in a regulated utility environment (gas, water, or electric) strongly preferred.
• Prior experience managing billing configuration or master data governance within SAP or similar enterprise systems is required.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What We Offer

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.