Schnitzer Properties Jobs in Usa

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $72,080 - $129,740.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Austin, TX area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions).

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Austin area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Austin, TX area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions).

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Austin area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Austin, TX area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions).

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Austin area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Charleston, SC area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Charleston area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $67,750 - $121,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Charleston, SC area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Charleston area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $67,750 - $121,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overall, the Property Manager is responsible for all facets of the property(s) in his/her portfolio (approximately 735,283 sq. ft), and s/he has a responsibility to ensure the property is managed according to The RMR Group's established procedures. All staff who report to the Property Manager must follow all established guidelines, procedures, and budgets as well. The Property Manager should also have a general knowledge of all building operating systems.

Building Operations:

• Maintain and develop written standard operating procedures for building operations.
• Ensure that mechanical/electrical system maintenance is being performed.
• Life Safety issues including proper training of building staff and a written record of all testing and alarm activations.
• Follow Risk Management guidelines as defined by The RMR Group's Director of Risk Management.
• Ensure that tenant services are provided according to all lease documents.
• Oversee all construction/tenant improvements (including proper documentation).
• Oversee all contracts/vendors (including proper documentation).
• Implement energy management program and monitor utility usage.
• Supervise, train and motivate building staff.
• Interface with brokerage agent.
• Work with the Area Director to establish tenant relations and retention programs that are well planned and measurable.
• Build and foster tenant relationships through frequent, in-person interactions.
• Assist Area Director with the negotiation of lease renewals, extensions and expansions, and resolve issues with existing tenants.
• Develop orderly system for lease, vendor and project files.

Tenant Construction Process:

• Coordinate all construction work and its impact on the property.
• Review and approve all construction documents and specifications.
• Attend or designate an attendee to all construction meetings.
• Monitor construction project progress including project close-out, finish dates, move-in dates, budget close-out.
• Maintain summary file to include, bids, permit, Certificate of Occupancy, correspondence.
• Maintain a full set of as-built building drawings and specifications.
• Set-up and close-out Job Cost process.

Building Management Office Procedures:

• Ensure efficient, courteous and professional day-to-day operation of the management office which includes:
  • Authorization processes
  • Correspondence and filing systems
  • Purchase of goods and services
  • General office operating procedures
  • Receivables/income/expense
  • Service/Maintenance requests
  • Specifications and bidding process
  • Tenant servicing/relations

Financial:

• Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:
  • Budget-to-actual reports
  • Accruals
• Review of recurring charges/miscellaneous billings/AP approval.
• Review of rent roll for accuracy.
• Interaction with accounting.
• Monthly Asset Report/Monthly Reforecast.
• Budget preparation.
• Capital Planning and oversight of building improvements.
• Job-cost system organization.

• Bachelor's degree - Preferred course of study Business Administration, Real Estate or Accounting.
• Four to eight years' experience in commercial real estate.
• RPA or CPM designations a plus.
• Broker's License preferred.
• Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
• Previous supervisory experience.
• Strong communication skills, both verbal and written, are essential.
• Excellent client service orientation.
• Exceptional organizational skills.
• Ability to work in a fast-paced, collaborative and results driven environment.
• Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
• Will be required to perform off site duties through the use of a personal vehicle.
• Must have a valid driver's license.
• If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this position is $95,000 to $115,000 per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You’ll Be Doing:

As a member of the regional operations team, consisting of the Senior Vice President, Vice President of Property Management (VPPM), Regional Managers, and Facilities Team, the Analytics Manager, Property Operations demonstrates a strong knowledge of Equity’s financial and operational policies, processes and reporting systems in order to advise the regional leadership team on the portfolio’s performance and assists in uncovering strategic opportunities. This position is responsible for all operational analysis and forecasting, preparing financial review documentation for S-Ox requirements, creating and reviewing property operating budgets, as well as leading special projects for the apartment communities within a VPPM’s portfolio. This position will collaborate with the regional team to provide guidance on how to leverage the financial reporting tools and serves as the operational partner to the VPPM. You work closely with the Operations team to ensure compliance with the national reporting structure, while also using their local market expertise to address any specific local market reporting needs.

ESSENTIAL FUNCTIONS:

• Participates in monthly operational review meetings by taking a leadership role to evaluate market performance metrics, identify trends, implement new guidelines, and identify and support corrective actions. Documents monthly operational review meetings to meet Sarbanes-Oxley compliance.
• Collects and analyzes operational data and market metrics for the assigned portfolio to help recognize market trends and business issues in order to make informed organizational decisions. Generates reporting around market performance issues such as occupancy, revenue and expenses, overtime, headcount changes, etc. Consolidates data to provide meaningful information to leadership on the status of the operations.
• Utilizes the Company’s financial reporting systems such as MRI, Essbase, and BI to troubleshoot and resolve questions from business partners and field leadership regarding financials, metrics, and emerging trends. This may include, but not limited to, budget variances, reconciliation for corporate and property accounting and audit functions or any other request for information impacting quarterly reporting.
• Completes all annual property operating budgets and forecasting associated with assigned portfolio using actual performance results, previous budget figures, estimated revenue and expenses and other available information and leadership guidance.
• Performs field compliance research as determined by the VPPM and VP, Property Operations. Assists the property management team in evaluating on-site administrative personnel in policy and procedures compliance.
• Serves as a liaison between the VPPM and business partners by identifying resources, gathering information, and troubleshooting financial inquiries.
• Assists the regional property management team on new acquisitions and developments, preparing and reviewing operating budgets and completing the initial cold loads. Ensures a smooth transition for newly acquired communities during the acquisition and development process.
• Identifies trends and shifts in behavior and presents findings to the Regional Leadership team. Offers solutions to resolve business issues and assists in implementing new policies and procedures. Partners closely with the VPPM to research opportunities for properties to improve performance..
• Builds ad hoc reports utilizing Equity Residential systems (MRI, OPs, EIS, Essbase, BI, etc) Extracts, organizes data and analyzes large amounts of data and summarize findings in a clear and concise manner.
• Trains leaders on how to use the financial reporting system and tools.
• Performs additional analysis, special projects and other duties as assigned by the VP Property Operations and/or VPPM.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public.

The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.

JOB QUALIFICATION REQUIREMENTS:

• College degree, preferably in Accounting/Finance, or equivalent property management experience is required.
• Analytical skills are necessary with the ability to leverage technology to gather information. Excellent written and verbal communication skills are essential.
• Proficient with (on-line) automated accounting systems, Excel, Essbase and Google.
• Must be able to supervise, organize and prioritize workload for numerous projects/tasks at one time.
• Flexible to operate in multiple environments and teams.

Machines, Tools and Equipment, Software:Computer w/ Internet and email capabilities, Telephone, Automated accounting systems, Excel, Essbase, BI, MRI and MRI query.

SALARY: $108,000 - $119,000 per year; in addition to base salary, a discretionary annual % bonus is provided.

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

PHYSICAL AND VISUAL ACTIVITIES:

Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only.

Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

WORKING ENVIRONMENT:

Office environment.

Position Overview

We are a dynamic and rapidly growing real estate organization seeking a Director of Property Management & Business Development to lead and scale our property operations while driving portfolio growth and operational excellence. This role is responsible for overseeing multifamily, commercial, and residential assets, strengthening operational performance, supporting acquisitions and dispositions, and identifying opportunities to enhance asset value and revenue.

The ideal candidate is a strategic, hands-on leader with strong financial acumen, operational expertise, and the ability to manage both people and processes in a fast-paced environment.

Essential Duties and Responsibilities:

Business Development & Growth

• Identify opportunities to increase revenue, optimize operating efficiency, and enhance asset value.
• Support business development initiatives, including evaluating new management opportunities and assisting with proposals.

Build and maintain strong relationships with ownership groups, brokers, vendors, and partners.

Portfolio & Property Operations

• Provide strategic oversight of a diverse portfolio of multifamily, commercial, and residential properties.
• Lead day-to-day property operations while ensuring consistent execution of company standards, policies, and procedures.
• Oversee and support on-site property managers, maintenance teams, and vendors; hold teams accountable to performance, service, and compliance standards.
• Ensure properties operate efficiently, safely, and in alignment with ownership objectives.

Financial Oversight & Reporting

• Oversee CAM reconciliations, rent escalations, and annual operating budgets.
• Partner with accounting to manage Accounts Payable and Receivable, including invoice review, approvals, and reconciliation.
• Review and support monthly financial reporting, owner statements, and distributions.
• Assist with budgeting, forecasting, and variance analysis.

Leasing, Asset Management & Transactions

• Oversee lease administration, including review of commercial and residential leases, renewals, amendments, and tenant compliance.
• Support acquisition and disposition efforts, including due diligence, transition planning, and onboarding of new assets.
• Coordinate tenant improvements (TI), capital projects, and vendor management to ensure projects are delivered on time and within budget.

Leadership & Compliance

• Mentor and develop property management staff; set clear expectations and performance standards.
• Ensure compliance with local, state, and federal regulations.
• Maintain accurate documentation including COIs, contracts, and regulatory requirements.

Education & Skills Required:

• 3–5+ years of progressive experience in property management, real estate operations, or asset management.
• Demonstrated track record of driving business growth, increasing asset value, and expanding operational scale.
• Strong working knowledge of commercial and residential leases, CAM reconciliations, and property financials.
• Demonstrated experience managing teams and multiple properties simultaneously.
• Proficient in AppFolio, QuickBooks, and Microsoft Office (Excel proficiency required).
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced, high-growth environment.
• Bilingual (Spanish) a strong plus.

At Westminster, we pride ourselves on our four core values: Be Caring, Be Best in Class, Be Solution-Oriented, and Be Accountable. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the “4 Be’s”. Our team exemplifies what it means to live out these core values in our offices and at our communities day in and day out. Each new day is a learning experience at Westminster, whether it is the knowledge we bring, gain, or share during our journey together. Our team members are set up to aim beyond, achieve the utmost success, and for endless possibilities for growth. Come grow with us!

POSITION SUMMARY:

We are seeking an experienced and results-driven Regional Property Manager to lead and elevate operations across a multi-property portfolio within an assigned region. This role provides strategic oversight of property performance, team leadership, financial results, resident satisfaction, and asset value creation. You will guide Property Managers and on-site teams to deliver operational excellence while driving NOI growth and long-term portfolio success.

This position may be based in Louisiana or Mississippi and requires regular regional travel.

WHAT YOU'LL DO:

Operational & Financial Leadership

• Provide hands-on leadership and strategic direction to Property Managers across all aspects of operations, including leasing, maintenance, inspections, capital projects, and resident relations.
• Drive maximum Net Operating Income (NOI) through disciplined expense control, revenue optimization, and proactive delinquency management.
• Partner with Property Managers to develop annual operating and capital budgets; ensure accurate, timely financial reporting and variance analysis.
• Review and analyze monthly financial statements, holding managers accountable for expense control and overall property performance.

Marketing & Revenue Growth

• Collaborate with the Marketing Team to develop and execute strategic marketing plans that maximize occupancy, rental income, and competitive positioning.
• Support leasing teams through guidance, coaching, and direct involvement when needed to achieve leasing and pricing goals.

People Leadership & Talent Development

• Recruit, train, motivate, and mentor Property Managers and on-site teams to build a high-performing culture.
• Conduct performance evaluations, salary reviews, and make staffing decisions aligned with operational goals.
• Ensure teams have the tools, resources, and budget clarity needed to succeed.

Compliance, Safety & Risk Management

• Ensure full compliance with company policies, procedures, and regulatory requirements.
• Develop, implement, and enforce safety programs that promote a safe environment for residents, staff, and visitors.
• Proactively identify and mitigate potential hazards such as lighting, fencing, pool access, trip hazards, and general site safety.

Asset Optimization & Problem Solving

• Identify opportunities to enhance property value through creative programs, service improvements, and operational efficiencies.
• Analyze existing and potential challenges; implement solutions aligned with ownership objectives and company standards.
• Oversee capital projects from planning through execution, ensuring quality, budget adherence, and timely completion.

Reporting & Communication

• Ensure all weekly, monthly, and quarterly reports are completed accurately and on time.
• Effectively communicate operational and financial data to senior leadership, including detailed variance explanations.

WHAT WE'RE LOOKING FOR:

Required Experience & Education

• Bachelor’s degree preferred.
• Minimum 5 years of Regional Property Management experience overseeing suburban, multi-site portfolios of 3,000+ units.
• Proven experience managing capital improvement projects.
• Strong understanding of on-site maintenance operations, vendor management, and contractor oversight.

Skills & Competencies

• Exceptional leadership, organizational, and time-management skills.
• Strong financial acumen with the ability to analyze budgets, ratios, percentages, and performance metrics.
• Sales- and marketing-oriented mindset with the ability to develop and evaluate market plans.
• Calm, confident decision-making under pressure or emergency situations.
• Excellent communication skills with the ability to present to managers, clients, and stakeholders.

Technology & Tools

• Experience with Yardi or comparable property management software highly preferred.
• High proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint).
• Experience using collaboration tools such as Teams, Zoom, and WebEx.
• Familiarity with Apple iOS devices and Windows-based PCs.

Other Requirements

• Valid driver’s license and state-required auto insurance.
• Real estate license where required by state regulations.
• Ability to travel overnight several times per month.
• Ability to walk up to three flights of stairs multiple times daily (approximately 5,000 steps/day), including in inclement weather.

Why Join Us?

This is an opportunity to lead with impact, shape operational excellence, and directly influence the success of a growing portfolio. If you thrive in a fast-paced environment, enjoy developing people, and are driven by results—we want to hear from you.

Ready to make your mark? Apply today and help us build something extraordinary.

Equal Opportunity Employer & Equal Housing Provider

LHH is seeking a Commercial Property Assistant for a permanent position in Charlotte, NC! The ideal candidate has 2+ years of administrative experience preferably within property management/real estate. This position is fully in office Monday - Friday.

Responsibilities:

• Assist in preparing and maintaining property documentation, including leases, contracts, and agreements.
• Handle incoming inquiries and communications from tenants, vendors, and other stakeholders.
• Maintain organized filing systems for property-related documents.
• Address tenant concerns and inquiries promptly and professionally.
• Coordinate with tenants for lease renewals, rent collection, and lease compliance.
• Facilitate communication between property management and tenants.
• Conduct regular inspections of commercial properties to ensure they meet safety and maintenance standards.
• Document and report any issues or required repairs to the property management team.
• Assist in the preparation and execution of lease agreements.
• Maintain accurate and up-to-date records of lease terms, renewals, and expirations.
• Assist in the budgeting process for commercial properties.
• Monitor and track property-related expenses and income.
• Collaborate with vendors and contractors for property maintenance and repairs.
• Obtain quotes and proposals for property-related services.

Qualifications:

• Bachelor's Degree preferred.
• Previous experience in administrative roles, preferably in real estate or property management.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and property management software.
• Ability to work independently and collaboratively in a team environment.
• Strong customer service skills.
• Ability to work in the office in Monday - Friday

Rossi Real Estate Corp. is a full-service real estate company specializing in landlord representation, property management, construction, and marketing services. We’re a close-knit, professional team that values flexibility, collaboration, and exceptional service.

We’re looking for a Commercial Property Manager with a strong operational and administrative mindset who enjoys solving problems, building strong tenant relationships, and keeping property operations running smoothly.

In this role, you’ll oversee a diverse commercial portfolio of approximately 600,000+ square feet across 250 tenants, ensuring day-to-day operations, tenant communication, and internal coordination run seamlessly.

This is an ideal role for someone with commercial property management or property administration experience who thrives in a collaborative, fast-paced environment.

Key Responsibilities

• Manage the day-to-day operations of a commercial, industrial, and retail property portfolio
• Serve as the primary point of contact for tenants, ensuring responsive communication and high-quality service
• Coordinate maintenance requests and oversee the Maintenance Team to ensure properties remain well maintained
• Review vendor contracts, monitor performance, and negotiate agreements when appropriate
• Conduct routine property inspections and coordinate improvement projects with the Project Manager
• Prepare operational updates and reports for Ownership

Partner closely with the Leasing Team on:

• new leases
• renewals
• early terminations
• tenant onboarding and move-ins/outs

Oversee tenant accounts including:

• rent collection
• reviewing aging reports
• resolving account issues or disputes

Qualifications

• 3+ years of experience in commercial property management, property administration, or real estate operations
• Strong organizational and administrative skills with high attention to detail
• Excellent communication and tenant service skills
• Ability to manage multiple priorities independently
• Proficiency with Microsoft Office (Yardi experience is a plus)
• Willingness to travel periodically to properties throughout the suburbs
• Illinois Broker’s License preferred

Why You’ll Love Working With Us

• Small, professional team where your voice is heard
• Opportunity to make a meaningful impact across a diverse portfolio
• Collaborative and flexible working environment

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off

Small team. Big impact.

If you’re looking for a role where operations, tenant relationships, and problem solving intersect, we’d love to hear from you.

Macdonald and Company are proudly partnered with an entrepreneurial, growing real estate investor and developer, based in Scottsdale, Arizona, who are seeking a Senior Property Management professional to join their high-powered team.

The firm are a tight-knit group of experienced real estate professionals, with a diverse offering that includes Investments/Acquisitions, Development, as well as a Lending platform.

With a current portfolio comprised mostly of Industrial assets, they are seeking a talented operations professional to work closely with their tenant base across the Phoenix market.

The Role

The Senior Property Manager will be responsible for overseeing the operations of a portfolio comprised of ~1Million of industrial space, whilst overseeing the Assistant Property Manager.

This individual will work in an operational role, whilst also helping improve processes as it relates to the operational management of the portfolio, ensuring that key recommendations are communicated to leadership and executed on.

Role Responsibilities

• Oversee day-to-day operations and maintenance of industrial properties, including preventative maintenance programs and vendor performance
• Manage tenant service requests and operational issues, ensuring timely resolution and clear communication
• Conduct regular site and building inspections to maintain safety, functionality, and operational standards
• Coordinate tenant move-ins, expansions, and transitions in collaboration with leasing and construction teams
• Serve as the primary point of contact for tenant relations, maintaining strong working relationships and issue tracking
• Support property positioning and leasing efforts by identifying operational strengths, constraints, and improvement opportunities
• Manage property-level financial responsibilities, including rent collections, invoice approvals, extra work orders, and monthly reporting
• Prepare annual operating budgets and maintain accurate records, reporting, and compliance documentation

Qualifications:

• Experience in operational management of NNN / triple net lease properties
• Proficiency in developing and executing property budgets
• Ability to generate and present comprehensive monthly financial reports to property ownership
• Showcase expertise in coordinating and overseeing Capital Improvement projects
• Experience in performing annual Common Area Maintenance (CAM) reconciliations and escalations
• Demonstrate a proven track record in client-facing roles, with strong interpersonal and communication skills
• Active Real Estate License
• Industrial property management preferred, but not essential

On Offer

• Competitive salary & bonus, healthcare/medical benefits fully paid for by the employer

Macdonald & Company is pleased to be exclusively retained by a growing real estate investor to find and appoint a regional property manager to manage and oversee a small portfolio of multifamily properties around Lake Jackson & Freeport.

Summary

The Regional Property Manager (RPM) is responsible for the strategic and operational performance of a portfolio of multifamily assets. This role provides leadership, oversight, and support to on-site property teams to ensure properties meet or exceed financial goals, occupancy targets, and resident satisfaction standards.

Key Responsibilities

• Oversee daily operations of several Class B / C value add multifamily properties.
• Hire, train, supervise, and mentor on-site property management staff.
• Conduct weekly site visits to ensure operational excellence, curb appeal, compliance, and resident satisfaction.
• Approve and manage operating expenses and take corrective actions to achieve NOI and budget goals.
• Implement and maintain consistent policies, procedures, and best practices across the portfolio.
• Ensure all properties operate in compliance with local, state, and federal housing laws and regulations.
• Partner with Marketing to develop and execute leasing strategies to maximize occupancy and revenue.
• Coordinate with Senior Leadership on capital projects and long-term planning.
• Review and approve financial reporting, including monthly variance reports and rent roll analysis.

Qualifications

• Minimum 5+ years of experience in multifamily property management, with at least 3 years in a regional or multi-site leadership role.
• Proven success in managing budgets, staff, and operational performance across multiple communities.
• Strong leadership, communication, and organizational skills.
• Deep knowledge of fair housing laws, landlord-tenant regulations, and property management best practices.
• Experience with property management software such as Yardi, RealPage, AppFolio, Buildium or similar property management software.
• CPM, ARM, or CAM designation a plus.
• Moderate experience with MS Office Suite including MS Excel.
• Great task completion management and multitasking a must.
• High energy, exemplary work ethic, constantly focused on building success through property assets.

Simone Development is a full-service, privately held commercial and residential real estate investment and development company with a distinguished resume and reputation established over five decades. As a full-service developer, we have the ability to rapidly move any project from site selection, acquisition, financing, construction, leasing, property management and maintenance. The core principles that define the Simone organization are the stability, creativity and professional expertise of our management team; an aggressive long-term business plan; a commitment to excellence and tenant service; our close relationships with strategic partners, tenants, lenders, municipalities, and real estate professionals; a consistent ability to add value; and most importantly, our unwavering pursuit of visionary development.

For more than 25 years, Simone Healthcare Development has been designing, building, financing and managing successful medical office and healthcare facilities for some of the New York Metropolitan Area’s largest and most prestigious hospitals and medical practices. Simone specializes in creating custom-designed leading edge healthcare facilities including Ambulatory Surgical Centers, Cancer Treatment Centers, Radiology Centers, Urgent care Centers and Medical Specialty Offices

Job Responsibilities

Assists Property Manager with day-to-day activities

• Schedule vendor meetings for Property Manager.
• Monitor renewal dates for service contracts; assist the Property Manager in the preparation of service contracts and verifies insurance is in place.
• Update monthly R&M budget for use in cash flow management.
• Process Tenant Move-Out Notices.
• Ensure 3 bids are received for any work over $10,000 and forwards proposals to the Property Manager or the Construction Coordinator with the budget/month budgeted.
• Prepare a contract or Purchase Order for repair and maintenance work exceeding $5,000, and ensure it is signed by both the vendor and Simone Management.
• Process invoices through Payscan.
• Ensure utility accounts are switched over to owner’s name at least 5 days prior to tenant vacating for entire portfolio.
• Complete special tasks such as obtaining meter readings for 1034 N. Broadway.
• Ensure that Property Inspections are completed and documented.
• Maintain information in Building Books for the entire portfolio.
• Assist and guide tenants concerning required/allotted signage and assist in making changes in building signage after renovation/construction.
• Assure the maintenance team receives monthly vacant space listings to coordinate “For Lease” signage
• Answer phone calls and Building Engines requests from tenants. Coordinates with Property Manager issues, performance of work and dispatch of vendors, as needed.
• Understand the scope of the landlord's responsibilities for each property to efficiently screen tenant calls before escalating to the Property Manager, as needed.
• Monitor the billable tracking for maintenance requests and ensures signed forms are received and billed back accordingly. Use Building Engines to advise tenants about upcoming events such as building improvements, as needed.

Tenant Insurance

• Review new tenant insurance certificates for appropriate coverage and sends the COIs to HUB.
• Work with Compliance Coordinator to Contact tenants and/or the insurance agent when HUB is unable to get the correct insurance.

Accounts Receivable

• Identify on a monthly basis, all past due tenants from Yardi, contact and document the results for the Property Managers.
• Distribute information to key staff when executed Warrants of Eviction are received.
• Complete Tenant Credit Adjustment forms, circulate for signature, and save the digital forms in the Tenant Credit Adjustment folder and in Smart Cabinet.

Incident Reports

• Complete report for Property Managers when tenants call in an Incident Report and manages document flow.
• Maintain Landlord/Tenant Issues and Disputes Log by continuously updating and gathering information about tenants in legal process.
• Update Accounts Receivables Summary Report.
• Provide outside counsel with all information needed for legal actions – e.g., tenant ledgers, obtains Default Notice signatures from owners, etc.
• Ensure that Incident Reports are completed and sent to HUB and PM.
• Coordinates insurance claims, and schedules depositions.
• Maintains spreadsheet for claims (i.e., slip and fall matters) and records all summonses

Other Duties

• Assists with special projects as needed.
• Sets up and maintains files and other materials for quick and easy use.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required in this role.
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

It is the policy of Simone Development (SIMDEV) to provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity or expression (including transgender status), age, marital status, familial status, citizenship status, disability or genetic information or handicap or status as a Vietnam-era or special disabled veteran in accordance with all applicable federal, state and local laws.

About The KRE Group

Founded in 1979 and headquartered in Jersey City, NJ, KRE Group is a full-service real estate investment and management company with properties in New York, New Jersey, and Pennsylvania. The KRE multi-family portfolio exceeds 9,000 existing apartments, with an additional 7,000 in various stages of approval and construction. The company also owns and manages more than 6,000,000 square feet of office, warehouse, and retail space. For more information, visit the company’s website at Overview

Kushner Real Estate Group (KRE) is seeking a Floating Assistant Property Manager to support two garden-style communities located in Jackson Township and Toms River, NJ. This shared resource role rotates between the two sites based on operational needs, providing on-site support in leasing, resident relations, package services, and general property management tasks. The position reports to the Area Property Manager and acts as an extension of the Management team at each location.

The ideal candidate is flexible, organized, and highly customer-focused, with strong leasing and administrative skills. You’ll deliver consistent support and service across the three communities while building strong relationships with residents, on-site teams, and property leadership. This is a unique opportunity for someone looking to work regionally while playing a meaningful role in enhancing the operations and resident experience at each property.

Responsibilities

• Assist in daily operations and team coordination across all three communities.
• Support Area Property Manager with resident communication, team oversight, and general operations.
• Conduct property tours and support leasing functions, including applications and lease execution.
• Assist with resident renewals, move-in/move-out coordination, and retention strategies.
• Provide professional responses to resident inquiries and concerns.
• Manage resident records and support administrative processes.
• Assist with package room organization and package delivery services.
• Participate in unit inspections and rent-ready walks.
• Collaborate with maintenance and leasing teams to ensure smooth operations.
• Support on-site events, seasonal initiatives, and other projects as needed.

Skills & Qualifications

• Previous property management or leasing experience preferred.
• Strong communication and organizational skills.
• Detail-oriented with the ability to multitask.
• Proficiency in property management software (Yardi is a plus).
• Proficiency in Microsoft Office is a plus.
• Ability to work independently and adjust to multiple property environments.
• Must have reliable transportation and a valid driver’s license.
• Ability to lift 40+ pounds

The KRE Group conducts background checks and MVR checks (if applicable) as a condition of employment.

EOE/AA Employer/Vets/Disability