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Digital Product Manager – Personalization Intelligence

BJ’s Wholesale Club is seeking a Product Manager – Personalization Intelligence to lead the next evolution of our data-driven personalization strategy. This is a high-impact transformation role responsible for scaling intelligent, model-driven personalization across all member touchpoints — including site, app, email, push, SMS, and emerging channels.

You will define and drive the roadmap that powers how millions of members experience BJ’s — delivering measurable incremental revenue, stronger loyalty, and deeper engagement through advanced personalization capabilities.

This role sits at the intersection of product, data science, engineering, marketing, and digital — translating business strategy into scalable machine learning–powered solutions.

What You’ll Own

Personalization Strategy & Roadmap

• Define and execute the product roadmap for Personalization Intelligence across all customer touchpoints.
• Drive clarity in business goals, measurable outcomes, and prioritization tied to incremental revenue and engagement.
• Lead the transformation from campaign-based targeting to intelligent, model-driven personalization at scale.

ML-Powered Personalization Capabilities

• Partner closely with Data Science to design, build, and scale: Recommendation systems, Propensity and propensity-to-buy models, Predictive engagement and churn models
• Own the end-to-end ML model lifecycle from ideation and business case through training, testing, deployment, and ongoing optimization
• Translate model outputs into actionable, testable personalization strategies.

Experimentation & Measurement

• Define clear hypotheses and testing frameworks to measure incremental lift.
• Collaborate with analytics to establish robust tracking, experimentation design, and performance reporting.
• Monitor and interpret key ML performance metrics and business KPIs.
• Own and deliver the product roadmap for Personalization Intelligence, driving clarity in goal definition, accountability for business outcomes, and focused execution.

Qualifications:

• 4+ years of Product Management experience
• Demonstrated experience delivering personalization, recommendation systems, Propensity/propensity-to-buy models, and other predictive models
• Retail or e-commerce experience strongly preferred
• Strong communication skills and experience working with Stakeholders (data science, engineering, business)
• Strong product discovery, prioritization, and stakeholder management skills

About Seroogy’s Chocolates

Founded in 1899, Seroogy’s Chocolates is a fourth-generation, family-owned Wisconsin tradition known for small-batch craftsmanship, classic recipes, and exceptional quality. We proudly produce handmade confections that have become part of generations of family traditions across the Midwest. As we continue to grow, we are looking for a skilled confectioner who can honor our heritage while driving innovation for the future.

Position Overview

We are seeking an experienced, hands-on Lead Chocolatier & Product Development Manager to lead all aspects of confectionery creation and quality at Seroogy’s Chocolates. This role safeguards our signature recipes, oversees chocolate and ingredient ordering, ensures consistent product quality, and develops new seasonal and year-round products.

This position blends technical expertise, creativity, and a passion for traditional small-batch methods. You’ll collaborate closely with our Production Manager, Retail Manager, and company leadership to maintain the excellence our customers expect, while also shaping the next generation of Seroogy’s products.

Key Responsibilities

Recipe Stewardship & Production Oversight

• Maintain and consistently execute Seroogy’s established recipes, processes, and product standards.
• Train and support team members in confectionery techniques and product specifications.
• Serve as the subject-matter expert for chocolate tempering, caramelization, enrobing, panning, and other confectionery methods.
• Partner with the Production Manager to ensure daily production runs meet quality, yield, and efficiency goals.

Technical Expertise & Equipment Mastery

• Operate, maintain, and troubleshoot a wide range of confectionery and chocolate production equipment, including: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, cutters, panners, wrapping machines, and other specialized tools.
• Ensure equipment is used safely, efficiently, and in alignment with Seroogy’s product standards.
• Evaluate and introduce new equipment, technologies, or processes that increase quality and productivity without compromising craftsmanship or tradition.
• Work closely with the Production Manager to optimize workflows, implement improvements, and ensure smooth integration of new processes into daily operations.

Product Development & Innovation

• Lead the creation of seasonal, limited-edition, and core new products that align with the Seroogy’s brand and customer expectations.
• Develop prototypes, run test batches, and manage sensory evaluations.
• Research emerging confectionery trends, ingredients, and technologies to inspire new ideas.
• Collaborate with leadership on launch timelines, packaging needs, pricing strategy, and marketing initiatives.
• Maintain strong product pipeline and market presence.

Quality Control

• Oversee product quality from raw ingredients to finished goods.
• Establish and maintain QC protocols including product specs, batch reviews, and shelf-life assessments.
• Troubleshoot inconsistencies or production challenges in real time.
• Continuously identify opportunities to improve yield, reduce waste, and enhance consistency.

Ingredient & Chocolate Procurement

• Order chocolate, inclusions, flavorings, packaging components tied to confectionery production, and other necessary materials.
• Manage supplier relationships and evaluate new vendors or ingredients as needed.
• Monitor inventory levels to avoid shortages while controlling costs.

Cross-Department Collaboration

• Coordinate with the Retail Manager to ensure packing, finishing, and special gift items meet quality standards.
• Work with the Shipping and Production teams to align schedules, capacity, and special production requests.
• Communicate clearly with leadership on production trends, new product opportunities, and operational improvements.

Qualifications

Required

• 3–7+ years of professional experience in confectionery, chocolate production, pastry, or food manufacturing.
• Demonstrated expertise in chocolate work (tempering, molding, enrobing, hand-dipping) and at least three major confection types (caramel, creams, truffles, barks, brittles, etc.).
• Hands-on experience with key confectionery and chocolate equipment: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, wrapping machines, and related production tools.
• Strong technical understanding of chocolate crystallization, viscosity, batch scaling, and the variables that impact product quality.
• Ability to troubleshoot equipment, identify process improvements, and introduce new methods or tools while preserving product quality.
• Ability to manage complex projects and timelines.
• Strong understanding of food safety standards, allergens, and manufacturing best practices.
• Proven ability to develop and scale new products from concept to production.
• Excellent problem-solving skills, communication skills, and a detail-oriented, quality-driven mindset.

Preferred

• Experience in a small-batch, artisanal, or heritage brand environment.
• Familiarity with equipment scaling—from benchtop R&D tools to larger factory systems.
• A personal philosophy that balances craftsmanship, innovation, and respect for traditional methods.
• Experience leading or mentoring production staff.

What We Offer

• The opportunity to carry forward a 126-year Wisconsin legacy.
• A collaborative, supportive team environment committed to craftsmanship and quality.
• Competitive compensation and benefits.
• A hands-on role in a business rooted in family, tradition, and community.
• Chocolate. Lots and lots of chocolate.

How to Apply

• Please send your résumé, salary requirements, portfolio of past confectionery work (if available), and a brief note sharing why you’d be a great fit for Seroogy’s Chocolates to

Company Overview:

At Activate, we are renowned for crafting extraordinary experiences that make a lasting impact for some of the world's most influential brands. Our expertise spans the production of kits, mobile tours, and standout live events, enhancing brand visibility and strengthening customer loyalty. As a WBENC-certified company, we take pride in fostering an inclusive work environment that emphasizes growth, offers competitive benefits, and champions collaboration.

Position Summary:

We are in search of an Experiential Designer to join our team as a force in conceiving innovative and trendsetting experiential marketing concepts. The role will play a pivotal role in conceptualizing and designing exceptional visuals for events, activations, and marketing materials. This position requires a proactive and detail-oriented professional with a passion for transforming creative concepts into tangible, cutting-edge experiences that set industry standards.

Key Responsibilities:

Conceptual and Ideation Responsibilities:

• Conceptualize and design the visual aspects of events, activations, and experience kits to ensure they create a lasting impression on our clients and their audiences.
• Develop a wide range of mood boards, mockups, and pitch decks that reflect the latest innovations and trends across culturally relevant brands, products, influencers, and pop-culture phenomena.
• Contribute to copywriting for marketing materials, presentations, and event-related collateral.
• Master and apply comprehensive corporate brand guidelines to the field of experiential marketing.

Graphic Design Responsibilities:

• Design emails, digital and physical invites/cards, event signage, graphic wraps, kit packaging, social media posts and various large format prints.
• Create vector graphics that can be applied and scaled for various print formats.
• Develop scaled floorplan layouts and custom print templates for events.

Physical Design Responsibilities:

• Stage and curate the mise-en-scene for various experiential vignettes, including activations, events, photo ops, mobile touring programs, and art installations.
• Assemble and design experience kits for mass production and fulfillment.
• Travel to event sites to ensure the visual integrity of the client's vision, while also contributing to the execution of any experiential marketing initiatives.

Activate reserves the right to add or change duties at any time.

Job Qualifications:

• Education: Bachelor's degree preferred.
• Experience: 3+ years of relevant visual design experience

Requirements:

• Excellent verbal and written communication skills.
• Ability to thrive and effectively communicate in a fast-paced, collaborative work environment.
• Strong critical thinking skills in high-pressure situations.
• Proficiency in design software, including Adobe Creative Cloud, with an emphasis on Photoshop and Illustrator.
• Keen eye for size, scale, and potential distortion in design.
• Ability to work on projects across multiple mediums, including digital, print, and social.
• Basic knowledge of interactive installations and architectural visualization is a plus.
• Ability to assist with on-site photography is a plus.

Activate provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

NOT OPEN TO SPONSORSHIP OR STAFFING AGENCIES - DO NOT CONTACT

The Product Development Specialist is responsible for researching, developing, and improving food products from concept through commercialization. This role combines culinary innovation, food science knowledge, and cross-functional collaboration to create high-quality, market-ready products that meet consumer expectations, regulatory standards, and company objectives. The specialist will work closely with marketing, quality assurance, supply chain, and production teams to ensure successful product launches and continuous product improvement.

Key Responsibilities

Product Development & Innovation

• Develop new food products and reformulate existing products based on market trends, customer feedback, and business goals.
• Conduct bench-top experiments and pilot-scale trials to test formulations, ingredients, and processes.
• Expand current recipes and product lines.
• Translate product concepts into scalable formulas and manufacturing processes.
• Evaluate ingredients for functionality, cost, and supply availability.

Testing & Optimization

• Perform sensory evaluations, shelf-life testing, and product performance analysis.
• Troubleshoot formulation and process issues during product development and scale-up.
• Maintain detailed documentation of formulations, test results, and product specifications.

Cross-Functional Collaboration

• Partner with marketing teams to align product development with consumer insights and brand strategy.
• Create and develop an innovative team.
• Work with operations and manufacturing teams to ensure smooth product scale-up and production.
• Coordinate with quality assurance to ensure compliance with food safety and regulatory requirements.

Regulatory & Compliance

• Ensure product formulations comply with food safety standards, labeling requirements, and regulatory guidelines (FDA, USDA, etc.).
• Prepare technical documentation including ingredient statements, nutritional data, and product specifications.

Project Management

• Manage multiple product development projects simultaneously while meeting deadlines and budgets.
• Support product launch activities including production trials, packaging validation, and process optimization.

Required Qualifications

• Bachelor’s degree in Food Science, Food Technology, Chemistry, Nutrition, Culinary Arts or related field.
• Passion for Food!! Curiosity and Creativity required!!

Preferred Qualifications

• Experience with sensory evaluation and consumer testing.
• Knowledge of nutritional analysis and food labeling regulations.

Key Skills

• Product formulation and experimentation
• Analytical and problem-solving skills
• Project management and organization
• Cross-functional communication and collaboration
• Attention to detail and documentation
• Creativity and innovation in food development

Working Conditions

• Work is typically performed in a laboratory, test kitchen, pilot plant, or production facility.
• May require standing for extended periods and handling food ingredients and equipment.
• Occasional travel to manufacturing facilities, suppliers, or industry events may be required.

• Provide senior-level leadership and guidance to Project Managers (PMs) and General Foremen (GFs) to support successful project execution.
• Mentor and develop field leadership, including General Foremen and union supervisors, to drive strong performance and ongoing professional growth.
• Partner with the VP of National Operations to develop workforce planning strategies, labor forecasts, and project execution plans.
• Act as a key liaison between executive leadership, labor partners, union representatives, and clients to maintain strong working relationships.
• Oversee large-scale electrical construction projects exceeding $100M, ensuring they are delivered on schedule, within budget, and in alignment with quality standards.
• Review project scope, manpower plans, and budget expectations with field leadership prior to project kickoff to ensure alignment and preparedness.
• Identify potential project risks, challenges, and opportunities, and collaborate with project teams to implement effective solutions.
• Support the development and implementation of prefabrication strategies to enhance project efficiency and productivity.
• Ensure field teams leverage the most effective tools, technologies, and construction methods to maximize operational efficiency.

Job Requirements: 

• 12+ years of experience in electrical construction, with significant leadership experience overseeing large-scale commercial or industrial projects.
• Demonstrated experience managing complex projects valued at $100M+ from planning through completion.
• Proven ability to lead and mentor field leadership, including Project Managers, General Foremen, and union field supervision.
• Strong understanding of electrical construction operations, including project scheduling, budgeting, labor planning, and risk management.
• Experience working in union environments and collaborating with union leadership and labor partners.
• Ability to develop and implement labor strategies, manpower planning, and project execution plans across multiple job sites.
• Experience partnering with executive leadership to drive operational efficiency and successful project outcomes.

#HPIND

Adecco Permanent Recruitment is partnering with a well-established Massachusetts-based contractor specializing in large-scale renewable energy and electrical utility projects. Our client is seeking experienced Project Managers and Senior Project Managers to oversee the planning and execution of complex electrical distribution, substation, and solar construction projects across the U.S. This position offers hybrid flexibility, competitive compensation, and a collaborative environment that values innovation, safety, and technical excellence.

Key Responsibilities

• Manage all phases of construction projects, including budget, schedule, scope, subcontractor coordination, and safety compliance.
• Oversee multiple concurrent renewable energy and utility-scale projects, ranging from under $1M to $25M.
• Lead and mentor Construction Managers and field teams, ensuring consistent project execution and communication.
• Coordinate between corporate engineering, estimating, and field operations to maintain alignment on project objectives.
• Conduct constructability reviews, value engineering analyses, and risk assessments to improve delivery outcomes.
• Track progress against milestones, review submittals and RFIs, and ensure adherence to design, code, and contract requirements.
• Support project documentation, reporting, and client communications throughout the lifecycle of each project.

Qualifications and Must-Haves

• 3+ years of project management experience in construction, ideally within electrical utility distribution, substation, or renewable energy (solar) sectors.
• Bachelor’s degree in Electrical Engineering or related discipline preferred.
• Strong proficiency in MS Word, Excel, Project, and PowerPoint; experience with Primavera or construction management software a plus.
• Demonstrated experience managing CPM schedules, budgets, and documentation (RFIs, submittals, cost tracking).
• Proven ability to lead project teams and communicate effectively with clients, engineers, and contractors.
• OSHA safety training preferred.
• Experience with federal, state, or large-scale infrastructure contracts a strong advantage.

Benefits: Health Insurance, Accrued Vacation Time, Employer-Matched 401(k), Bonus Eligibility

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us

We are a fast-growing, viral swimwear brand built for modern women and driven by a strong online community. As we continue scaling rapidly this year, we’re looking for an experienced Operations Manager to help strengthen and streamline our backend operations. This role is critical in supporting our growth by ensuring inventory, fulfillment, and logistics run efficiently across a large and expanding SKU catalog.

Role Overview

The Operations Manager will oversee day-to-day ecommerce operations with a strong focus on 3PL management, inventory accuracy, inbound logistics, and operational scalability. This role requires someone highly organized and detail-oriented who has experience managing high-SKU fashion or apparel brands and understands the operational complexities of scaling ecommerce fulfillment.

You will work closely with leadership, suppliers, and our 3PL partner to ensure our customers receive a seamless experience as the business continues to grow.

Full Time, In House M-F 7:30AM-3:30PM

Based at our HQ near Bee Cave

Key Responsibilities

• Manage and maintain the relationship with our third-party logistics (3PL) partner, ensuring SLAs, fulfillment accuracy, and shipping timelines are consistently met.
• Oversee inbound logistics and inventory intake, including coordinating shipments from manufacturers to the 3PL.
• Create and manage purchase orders (POs) and ensure inventory levels support ongoing demand and product launches.
• Manage a large and growing SKU catalog, ensuring product data, barcoding, and inventory tracking are accurate.
• Implement and maintain GS1 barcode standards across products and inventory systems.
• Monitor inventory forecasting and stock levels to prevent stockouts or overstock situations.
• Oversee returns processing within the 3PL, ensuring efficient workflows, accurate restocking, and clear reporting.
• Work cross-functionally with product, marketing, and leadership teams to support product launches and demand spikes.
• Identify operational bottlenecks and implement systems and processes to support scalable growth.
• Track and report on key operational metrics including fulfillment speed, return rates, and inventory accuracy.

Qualifications

• 3–4+ years of operations experience in ecommerce, ideally within fashion, apparel, or swimwear.
• Strong experience managing and collaborating with 3PL partners.
• Experience working with large SKU catalogs and high product variation environments.
• Solid understanding of GS1 barcoding standards.
• Experience managing purchase orders (POs) and coordinating inbound shipments.
• Familiarity with return processing workflows within 3PL environments.
• Strong organizational and problem-solving skills with attention to detail.
• Comfortable working in a fast-paced, high-growth startup environment.
• Strong Shopify experience.

What We’re Looking For

• A proactive operator who thrives in high-growth environments.
• Someone who can build scalable processes while maintaining attention to detail.
• A strong communicator who can coordinate across suppliers, logistics partners, and internal teams.
• A problem solver who can anticipate operational challenges before they impact customers.

Why Join Us

• Be part of a viral, fast-growing fashion brand entering a major growth phase.
• Opportunity to help build and scale operations from the inside.
• Work closely with leadership and play a key role in the company’s next stage of growth.
• Free bikinis.

The opportunity

Unity's Vector AI team sits at the intersection of large-scale machine learning and real-world impact: our models govern ad ranking and bidding decisions across billions of daily impressions. Get the models right so players can discover games they love.

We're looking for an Applied Scientist with experience on user understanding, sequence modeling, and/or conversion prediction.

What you'll be doing

• Design and ship user behavior models that directly influence ad ranking, bidding, and conversion outcomes across billions of impressions.
• Own model quality from deployment onward: calibration, drift detection, and feedback loop management.
• Shape how the team builds, contributing to long-term technical strategy and overseeing engineering execution.
• Bridge the gap between ML complexity and business reality, communicating clearly with non-technical partners.

What we're looking for

• Ph.D. in Computer Science, Machine Learning, Statistics, related fields, or equivalent practical experience.
• 2+ years of hands-on experience designing, building, and operating ML systems at scale in ads, search, recommendations, or related domains.
• Deep familiarity with at least one of: CVR/CTR prediction, auction theory, user modeling, or sequential recommendation.
• Production experience in Python and at least one systems language (Go, Scala, C++, or similar).
• Significant experience in one or more general-purpose programming languages like Python, Go, Scala, C++ or similar.
• Knowledge of metric design, experimentation methodologies, and large-scale data.

You might also have

• Experience with real-time bidding systems, auction dynamics, or marketplace optimization.
• Publications or patents in relevant areas.

Additional information

Relocation support is not available for this position

Benefits

At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at

INSTITUTE FOR NONVIOLENCE CHICAGO

POSITION TITLE: SC2 Life Coach

REPORTS TO: Associate Director of Reentry & Support Services

The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.

About the SC2 Collaborative

The Institute for Nonviolence Chicago (INVC) is serving as the hub for the Scaling Up (SC2) initiative in the Austin community. The SC2 Austin Collaborative came together to begin scaling their promising programs throughout Austin to achieve community-level violence reduction by scaling up services to individuals at highest risk of violence. This unprecedented level of coordination, alignment, and investment in direct service provision to the highest risk individuals will not only provide lessons for local replication but may also serve as a model that can be deployed in other cities across the nation.

POSITION OVERVIEW: Reporting to the Associate Director of Reentry & Support Services, the SC2 Life Coach works directly with high-risk individuals in the community and accompanies them as they navigate the challenges associated to current or past involvement with the criminal justice system, work to establish a healthy and stable lifestyle, and overcome barriers to accomplishing their professional goals. This position not only provides services and resources to help achieve established goals, but also uses first-hand knowledge of the community to develop and maintain meaningful and effective relationships with participants, responds in the community as crises arise and draws out participant motivation to reach his/her potential. The SC2 Life Coach models prosocial behaviors and successful interpersonal relationships, provides the accountability necessary to achieving established goals, and mentors participants as they receive supportive services and attend court dates. As such, this role is a critical component of the long-term success of the SC2 Austin Collaborative.

This position may also be a member of a Violence Prevention-Community Support Team (VP-CST), an innovative effort to provide trauma-informed therapeutic interventions to individuals who have experienced chronic exposure to firearm violence. VP-CST teams are comprised of an outreach worker, life coach and clinician.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Utilize first-hand knowledge of the community and street conflicts to develop and maintain supportive and effective relationships with participants
• Using a trauma-informed approach, provide support, resources and accountability to a caseload of 20 participants at minimum
• Coordinate and complete intake process for every participant on caseload
• Establish and monitor participant goals
• Conduct and document in database a minimum of one in-person one-on-one support sessions each week with every participant on caseload
• Document in database the progress of each participant, including significant contacts, events attended (such as court dates) and feedback shared by external partners
• Assist participants with transportation to community supports, court, social service agencies, etc.
• Respond to crises in the community that impact participant safety and/or stability
• Provide linkages to needed supports, such as safe and stable housing or other community resources
• Create coordinated care, addressing gaps in information and services for each participant through regular communication with internal team members, participant family, and other service providers
• Work closely with referring partners and our community-based partners to ensure that goals are met
• Model prosocial behaviors and successful interpersonal relationships
• Serve as a mentor and draw out participant motivation to reach his/her potential
• Assist in facilitating cognitive behavioral intervention (CBI) groups to support participant self-regulation
• Provide accountability necessary to support participant achieving established goals, challenge antisocial behavior and consistently hold participants to high standards
• Serve as a member of a Violence Prevention-Community Support Team (VP-CST)
• Participate in trainings required of all VP-CST team members
• Document services provided in database, SmartCare
• Attend regular internal meetings about participants served by the VP-CST team and communicate and coordinate with team members about participant progress as much as Releases of Information allow
• Complete required annual trainings, such as nonviolence training
• Support and attend annual INVC-wide staff events and participate in events hosted by community partners, as needed

EDUCATIONAL QUALIFICATIONS:

The following educational qualifications are required for all life coaches to be a part of a VP-CST team:

• An individual possessing a bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field OR
• An individual possessing a bachelor's degree in any field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP OR
• An individual with a high school diploma or GED and a minimum of five years documented clinical experience in mental health or human services

ADDITIONAL QUALIFICATIONS:

• At least five years (5) experience working with high-risk individuals, preferably in Community Violence Intervention (CVI) field
• Willingness and flexibility to respond to crises around the clock
• Demonstrated commitment to professional development and to bettering yourself
• Knowledge of Chicago neighborhoods, the fundamental drivers of violence and the history of street groups in the city
• Knowledge of the criminal justice system in Cook County, court processes, restorative justice practices and alternatives to incarceration
• Knowledge of basic cognitive behavioral intervention (CBI) principles
• Ability to work with a team and respond well to supervisor direction
• Ability to take initiative, work as a self-starter, lead by example, and model exemplary conduct
• Ability and commitment to maintain a highlevel of confidentiality
• Excellent verbal communication skills and ability to communicate effectively in writing
• Knowledge of Microsoft Office and ability to complete basic data entry and word processing tasks
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Valid Illinois driver’s license, insurance, and good driving record
• Ability to meet prescribed deadlines, collaborate as part of a team and respond well to supervisor direction and follow up
• Possess a strong sense of compassion and patience for serving an underserved population

SALARY/BENEFITS:

Competitive/commensurate with experience and other qualifications. Competitive benefits package available, including Health, Life, and 401K. Employment with INVC requires proof of vaccination or an approved medical exemption.

To apply, please send a cover letter along with your resume to

Institute for Nonviolence Chicago -- EEO Statement

Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Senior Platform Architect

Reports To: Director of Engineering

Department: Engineering

Location: Hybrid - Atlanta, GA

What makes MTech different:

Purpose-Driven Work – Build technology that solves real problems for the world

Casual & Collaborative – No corporate bureaucracy, direct access to senior leadership

Innovation-Focused – Healthy innovation pipeline expanding into new segments and technologies

Transparent & Data-Driven – Clear metrics, objectives, and visibility into company performance

Modern Development – Robust development tools, training programs, and technical excellence

Flexibility & Balance – Flexible work environment that values results over presenteeism

Job Summary

The Senior Platform Architect will lead the technical architecture, design, and modernization of large-scale, multi-tenant enterprise SaaS platforms built on Azure and the .NET stack. This role requires mastery of distributed systems, cloud-native design, and advanced engineering practices to deliver highly available, performant, and secure solutions for global consumer-facing SaaS and Agentic AI products.

Responsibilities and Duties

Architectural Design & Transformation

• Lead migration from monolithic systems to modular monolith and microservices architectures using domain-driven design, bounded contexts, and decomposition strategies.
• Design multi-tenant SaaS platforms with advanced tenant isolation, resource partitioning, and elastic scaling using Azure services.
• Define and enforce architectural standards for .NET (C#), TypeScript, Angular, SQL Server, and Azure, including dependency injection, SOLID principles, asynchronous programming, and reactive patterns.
• Design and implement distributed systems: service orchestration, API gateway management, IoT, edge computing, distributed transactions, eventual consistency, CQRS, and event sourcing.
• Architect for cloud-native resiliency: circuit breakers, bulkheads, retries, failover, geo-redundancy, and disaster recovery using Azure App Services, Azure Functions, Service Bus, Cosmos DB, and Azure SQL.
• Develop and maintain architecture documentation, reference models, and decision records using industry frameworks (TOGAF, Zachman, C4 Model).

Performance Engineering & Observability

• Establish and monitor platform SLOs (latency, throughput, error rates, availability) mapped to customer SLAs.
• Architect and implement advanced caching strategies, indexing, and query optimization for SQL Server and NoSQL stores in coordination with Senior Data Architect, Data Engineers, and Database Admins.
• Design and implement telemetry pipelines: distributed tracing (OpenTelemetry), structured logging, metrics collection, and real-time dashboards for system health and diagnostics.
• Conduct performance profiling, load testing, and capacity planning for backend services and frontend applications.

Automation, Quality, and DevOps

• Architect and implement CI/CD pipelines with automated build, test, security scanning, and deployment workflows.
• Integrate static code analysis, code coverage, and quality gates into the development lifecycle.
• Design and enforce automated testing strategies: unit, integration, contract, and end-to-end tests for backend and frontend components.
• Develop infrastructure as code (IaC) solutions for repeatable, scalable cloud provisioning.
• Create incident response playbooks for rollback, failover, and recovery, drive down MTTR and automate remediation where possible.

Security, Compliance, and Governance

• Architect for multi-tenant security: authentication/authorization (OAuth2, OpenID Connect), encryption at rest and in transit, secrets management, and compliance with SOC 1, SOC 2, GDPR, and other regulatory standards.
• Implement secure software development lifecycle (SSDLC) practices, threat modeling, and vulnerability management, including ZDR, DLP, No Model Training policies with AI Models.
• Ensure architectural governance and alignment with enterprise frameworks (TOGAF, Zachman), maintain architecture decision records, and participate in architecture review boards.

Technical Leadership & Collaboration

• Mentor engineering teams in advanced architectural concepts, distributed systems, cloud-native development, and best practices.
• Collaborate with Data Architect, DevOps, IT Services, Engineering and Product Management teams to ensure platform extensibility, integration, and support for complex business requirements.
• Evaluate and integrate AI/ML services, advanced analytics, and developer productivity tools to enhance platform capabilities.
• Champion a culture of technical excellence, continuous improvement, and innovation.

Required Experience & Skills

• Minimum 10+ years in software/platform engineering, with at least 8 years in platform architecture for enterprise SaaS on Azure and .NET tech stack.
• Proven experience architecting and delivering large-scale, multi-tenant SaaS platforms for global consumer-facing products.
• Deep expertise in .NET (C#), Azure cloud services (App Services, Functions, Service Bus, Cosmos DB, SQL Server), Azure Open AI, Microsoft Agent Framework, TypeScript, Angular, CI/CD, automated testing, and observability.
• Mastery of distributed systems, cloud-native patterns, event-driven architectures, and microservices.
• Demonstrated success in technical debt reduction, performance engineering, and architectural modernization.
• Experience with architectural frameworks (TOGAF, Zachman, C4 Model), architectural governance, and compliance.
• Strong understanding of platform security, regulatory compliance, and multi-tenant SaaS challenges.

Success Metrics (First 12 Months)

• Reduction in platform-related incidents/support tickets.
• Improvement in deployment speed and release velocity.
• Reduction in MTTR for platform incidents.
• Achievement of modularization milestones (monolith decomposition, service rollout, platform observability in production).
• Increase in automated test coverage, code quality, and system performance metrics.

Preferred Skills & Certifications

• TOGAF, Zachman, or similar architecture certification.
• Advanced knowledge of event sourcing, CQRS, service mesh, and cloud-native security.
• Familiarity with semantic technologies, knowledge graphs, and AI/ML integration.
• Hands-on experience with infrastructure as code, automated testing tools, and modern DevOps practices.
• Strong background in platform security, compliance, and multi-tenant SaaS challenges.

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We