Samson Rules Jobs in Usa
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Armed Security Officer - Sulphur Springs
Salary not disclosed
Description Summary: Uniformed position at all times.
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements:Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal ExperienceInventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to:One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.For Texas positions:Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.G., screenshot or printed copy from TOPS) while on duty.For New Mexico positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.For Louisiana positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Work Schedule:MULTIPLE SHIFTS AVAILABLE Work Type:Full Time
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements:Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal ExperienceInventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to:One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.For Texas positions:Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.G., screenshot or printed copy from TOPS) while on duty.For New Mexico positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.For Louisiana positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Work Schedule:MULTIPLE SHIFTS AVAILABLE Work Type:Full Time
Not Specified
Security Officer Armed - Longview
🏢 Christus Health
Salary not disclosed
Description Summary: Uniformed position at all times.
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements: Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to: One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.
For Texas positions: Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty.
For New Mexico positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule: 7PM
- 7AM Work Type: Full Time
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements: Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to: One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.
For Texas positions: Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty.
For New Mexico positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule: 7PM
- 7AM Work Type: Full Time
Not Specified
Mental Health Technician - Acute Psychiatric Adult - Full Time
🏢 Christus Health
Salary not disclosed
Description
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:
* Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policy
Makes rounds to assure patient safety and satisfaction
Answers call lights promptly
Maintains falls precautions
Performs complete hand-off communication clearly and effectively
Provides emergency assistance within the defined role
Maintains a hazard-free work environment
Maintains unit security
Participates in emergency and disaster plans
Initiates call for emergencies and responds to staff needs
Complies with regulatory agency guidelines/rules
Performs appropriate luggage package checks removing and properly securing contraband.
Make rounds on patients at least every 15 mins intervals on both day and night
* Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions
Provides privacy and maintenance of confidentiality
Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel
Gives assistance in resolving grievances and disputes
Provides needed assistance in getting to and participating in patient and family meetings and other activities
Maintains care and security of patient's personal possessions
Works with nursing staff to reduce need for restraints
Screens telephone calls and visitor requests to protect patient confidentiality
Restricts access to patient information (e.G., charts, computers, etc.)
Demonstrates knowledge of informed consent
Recognizes age, diversity specific needs/issues of customers served
* Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.
Awareness of age-specific needs and developmental tasks
Sensitivity and openness for allowing the patient to make personal choices
Reinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.
The ability to involve the patient/family as a source of emotional support
Has good listening skills
Treats patients with compassion
Exhibits motivation and interest in working with psychiatric patients
* Communicates with team members demonstrating
Prompt reporting of changes in patient condition
Timely awareness & reporting of clinical and equipment alarms
Appropriate access to the chain-of-command
Collaboration with the multidisciplinary team
Exhibits capability to handle crisis situations appropriately
Exhibits assertiveness skills when enforcing guidelines and rules
Exhibits independent decision-making skills, yet is able to discern the need for professional staff input.
* Performs communication using various technology applications
Communicates with patients and staff via intercom
Sends/receives documents via fax
Sends/receives email and uses other programs/tools
Contacts personnel via telecommunication systems (e.G., pagers, cell phone)
Answers and processes calls using proper telephone etiquette
* Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetings
Reviews facility specific publications, memos, policies and other job related publications
Yearly CPI Training
Yearly CPR
Utilize knowledge of computer skills as changes occur
* Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signs
Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose
Measuring, recording and reporting height/weight, nutritional and fluid intake/output
Recognizing and reporting abnormal changes in body functioning
Care of catheters, colostomies and ileostomies within scope of practice
Specimen collection and delivery
Using appropriate moving and lifting techniques and equipment
Caring for the dying patient including post-mortem care
* Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressing
Toileting, walking and skin care
Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration
Transferring, positioning, turning and encouraging range of motion
Recording patient care activities
Assisting with transporting patients
Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
* Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside area
Replenishes water, linen, towels, etc.
Maintains cleanliness of bedside mechanical equipment including oxygen and suction
Reapplication of sequential compression devices
Requirements:Education/Skills
* High School Diploma required
Experience
* 1 year of mental health tech experience preferred.
Licenses, Registrations or Certifications
* Current certification with the American Heart Association Basic Life Support or completion within 90 days of employment.* Current de-escalation training or completion within 90 days of employment with annual recertification.
Work Schedule:
7AM - 7PMWork Type:Full Time
Summary:Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values.Responsibilities:
* Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment
Uses patient identifiers as defined by policy
Makes rounds to assure patient safety and satisfaction
Answers call lights promptly
Maintains falls precautions
Performs complete hand-off communication clearly and effectively
Provides emergency assistance within the defined role
Maintains a hazard-free work environment
Maintains unit security
Participates in emergency and disaster plans
Initiates call for emergencies and responds to staff needs
Complies with regulatory agency guidelines/rules
Performs appropriate luggage package checks removing and properly securing contraband.
Make rounds on patients at least every 15 mins intervals on both day and night
* Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc
Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions
Provides privacy and maintenance of confidentiality
Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel
Gives assistance in resolving grievances and disputes
Provides needed assistance in getting to and participating in patient and family meetings and other activities
Maintains care and security of patient's personal possessions
Works with nursing staff to reduce need for restraints
Screens telephone calls and visitor requests to protect patient confidentiality
Restricts access to patient information (e.G., charts, computers, etc.)
Demonstrates knowledge of informed consent
Recognizes age, diversity specific needs/issues of customers served
* Communicates with patient/family/staff members in ways that demonstrate
Spends time with and listens to patients and families as needed. Reports patients and family's fears, problems and anxieties to the professional staff.
Awareness of age-specific needs and developmental tasks
Sensitivity and openness for allowing the patient to make personal choices
Reinforcement of the patient plan of care and education goals, e.G. use of incentive spirometer, frequent ambulation, NPO status, etc.
The ability to involve the patient/family as a source of emotional support
Has good listening skills
Treats patients with compassion
Exhibits motivation and interest in working with psychiatric patients
* Communicates with team members demonstrating
Prompt reporting of changes in patient condition
Timely awareness & reporting of clinical and equipment alarms
Appropriate access to the chain-of-command
Collaboration with the multidisciplinary team
Exhibits capability to handle crisis situations appropriately
Exhibits assertiveness skills when enforcing guidelines and rules
Exhibits independent decision-making skills, yet is able to discern the need for professional staff input.
* Performs communication using various technology applications
Communicates with patients and staff via intercom
Sends/receives documents via fax
Sends/receives email and uses other programs/tools
Contacts personnel via telecommunication systems (e.G., pagers, cell phone)
Answers and processes calls using proper telephone etiquette
* Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role
Attends inservices, department, staff or other required meetings
Reviews facility specific publications, memos, policies and other job related publications
Yearly CPI Training
Yearly CPR
Utilize knowledge of computer skills as changes occur
* Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validation
Taking, recording and reporting vital signs
Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose
Measuring, recording and reporting height/weight, nutritional and fluid intake/output
Recognizing and reporting abnormal changes in body functioning
Care of catheters, colostomies and ileostomies within scope of practice
Specimen collection and delivery
Using appropriate moving and lifting techniques and equipment
Caring for the dying patient including post-mortem care
* Performs patient care skills needed to assure patient comfort and safety
Bathing, grooming (mouth care, shaving, hair care) and dressing
Toileting, walking and skin care
Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration
Transferring, positioning, turning and encouraging range of motion
Recording patient care activities
Assisting with transporting patients
Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects
* Participates in care of the patient environment and equipment
Maintains cleanliness of room and bedside area
Replenishes water, linen, towels, etc.
Maintains cleanliness of bedside mechanical equipment including oxygen and suction
Reapplication of sequential compression devices
Requirements:Education/Skills
* High School Diploma required
Experience
* 1 year of mental health tech experience preferred.
Licenses, Registrations or Certifications
* Current certification with the American Heart Association Basic Life Support or completion within 90 days of employment.* Current de-escalation training or completion within 90 days of employment with annual recertification.
Work Schedule:
7AM - 7PMWork Type:Full Time
permanent
Director Pharmacy I - General Pharmacy (Hiring Immediately)
✦ New 🏢 Christus Health
Salary not disclosed
Description
CHRISTUS Santa Rosa Hospital – San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual “Best of Hays” publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital – San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, hospice, women’s services and more.
Summary:
The Director Pharmacy manages the medication use process in collaboration with the Medical Staff and Nursing Services by organizing the processes and functions of the Pharmacy Department efficiently, economically, and professionally in accordance with Hospital and Departmental policy and applicable federal and state legal requirements. This job fosters the development of Pharmaceutical Care through process improvement of distributive and clinical pharmacy services. Assists in the leadership of the pharmacy department through the development and implementation of plans and goals that are in accordance with CSFCH goals and CHRISTUS Christian philosophy and values. Responsible for the cost-effective management of SFCH resources through prudent inventory and supply control and personnel utilization, while maintaining quality service and patient care. Ensures that all federal and state laws, rules and regulations, hospital/departmental policies, and procedures are followed in all aspects of drug distribution. Provides support to the staff in solving problems. Promotes motivation, teamwork, and productivity. Providing services to patients of all ages at a high competency level.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Ensures safe, appropriate, cost-effective medication therapies for patients according to established policies, procedures, and protocols.
- Develops and enforce policies and procedures that promote cost-effective, appropriate, and safe medication use.
- Develops and maintains a medical staff-approved formulary.
- Supervises medication storage and preparation areas throughout the facility.
- Provides for the educational needs of health care professionals, patients, and their families.
- Ensures maintenance of an adequate medication supply. Ensures the integrity of the medication supply; establishes specifications for the procurement of medications, chemicals, and biologicals.
- Ensures strict control and accountability for medications dispensed to patients or distributed to floor stock.
- Assures adequate control and documentation of controlled substances.
- Ensures applicable CE records and licensure are maintained in department files.
- Contributes to the quality and effective operation of the department.
- Supervises all pharmacy personnel. Recruits, interviews and promotes disciplines and terminates pharmacy staff.
- Develop job descriptions and performance standards. Evaluates and counsels staff on their performance.
- Evaluate work schedules against workload statistics. Maintains an appropriate staffing level.
- Provides for the educational needs of the pharmacy staff.
- Prepares budget annually.
- Reviews monthly financial statistics and plans expenditures within budget guidelines.
- Ensures preparation and submission of patient charges and financial reports to finance in accordance with policy.
- Administers reports, documents, payroll records, statistical surveys, and other required data.
- Ensures compliance with health system policies and procedures that apply to pharmacy services.
- Ensures compliance with all applicable federal, state, and local laws, rules, and regulations.
- Integrates the department into the organization’s primary functions.
- Develop and implement a strategic plan for the pharmacy that supports the mission and goals of the organization.
- Develops and implements pharmacy services in collaboration with associated department services.
- Develops, implements, and maintains a program that improves the quality of pharmacy services and supports the quality improvement plan of the organization.
- Participates in all committees/functions required by the organization including the Pharmacy and Therapeutics committee.
- Establishes productive, collaborative relationships with staff members and within the community.
- Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the age-specific and developmental needs of patients served by the department.
- Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
- Takes personal responsibility to ensure compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
- Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
- Provides essential leadership and administrative support to the department members; coordinates the allocation of staff and other resources; Facilitates the ongoing achievement of the department’s mission and goals; promotes the development and improvement of processes directed at providing quality, economical healthcare services.
- This job will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
- They also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes.
Job Requirements:
Education/Skills
- Doctor of Pharmacy (PharmD) required
Experience
- 8-12 years of practical experience preferred
- 7 years of leadership/management experience preferred
Licenses, Registrations, or Certifications
- RPH License in the state of employment required
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
permanent
H
KIA Sales Consultant
Salary not disclosed
Hendrick Kia of Concord Location: 7550 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
M
Wealth Management Operations Analyst
Salary not disclosed
The role involves working with internal teams to open and maintain accounts for clients of the firm.
This includes gathering documents, verifying key information, validating completeness, and effectively communicating with business partners and stakeholders.
The position also requires facilitating the successful and smooth transition of securities and cash transfers, providing specialized operational support, and processing and monitoring all daily transactions.
Ensure professional and timely communication with external and internal business partners/clients regarding troubleshooting exceptions and transactions, settlement exceptions, inquiries, and client account-related issues.
Foster a culture of partnership and collaboration with internal business partners/stakeholders to identify customer needs and ensure service delivery at the highest possible level.
Identify and implement opportunities to improve department processes and culture to maximize service, efficiency, and productivity while maintaining a controlled and risk-reduced environment.
Provide support for internal and external audits, risk assessments, and reviews while ensuring department procedures, protocols, checklists, and controls are adhered to.
Stay aware of current and emerging industry regulatory requirements and identify key risks and controls to support efficient business operations.
Provide support for technology and non-technology changes within the department, ensuring effective and efficient delivery of change.
Required Skills Knowledge and understanding of account opening processes and KYC/AML rules and regulations for various account types.
Understanding of Cash, Securities, FX, and Derivative products, related processes, and global financial markets.
Proficiency in trade processing, regulatory reporting, trade booking, allocation, confirmation, settlement, custody, and reconciliation of financial products/markets.
Strong analytical, problem-solving, communication, and organizational skills.
Ability to identify and implement continuous improvement activities to support departmental change.
Familiarity with industry/market systems such as DTCC, Euroclear, Fedwire, FICC, SWIFT, Bloomberg, NetX360.
Required Experience Minimum of 2 years of operational support in financial services, preferably within a broker-dealer, bank, or registered investment advisor.
Experience with client account opening and AML/KYC rules.
Experience with Cash, Securities, FX, and Derivative products, processes, and markets.
Experience with regulatory reporting, e.g., Client Trace.
Experience in supporting and engaging with internal and external clients, such as Trading Desk and Wealth Management Advisors.
Bachelor's degree is preferred, e.g., economics, business, mathematics, or related fields.
This includes gathering documents, verifying key information, validating completeness, and effectively communicating with business partners and stakeholders.
The position also requires facilitating the successful and smooth transition of securities and cash transfers, providing specialized operational support, and processing and monitoring all daily transactions.
Ensure professional and timely communication with external and internal business partners/clients regarding troubleshooting exceptions and transactions, settlement exceptions, inquiries, and client account-related issues.
Foster a culture of partnership and collaboration with internal business partners/stakeholders to identify customer needs and ensure service delivery at the highest possible level.
Identify and implement opportunities to improve department processes and culture to maximize service, efficiency, and productivity while maintaining a controlled and risk-reduced environment.
Provide support for internal and external audits, risk assessments, and reviews while ensuring department procedures, protocols, checklists, and controls are adhered to.
Stay aware of current and emerging industry regulatory requirements and identify key risks and controls to support efficient business operations.
Provide support for technology and non-technology changes within the department, ensuring effective and efficient delivery of change.
Required Skills Knowledge and understanding of account opening processes and KYC/AML rules and regulations for various account types.
Understanding of Cash, Securities, FX, and Derivative products, related processes, and global financial markets.
Proficiency in trade processing, regulatory reporting, trade booking, allocation, confirmation, settlement, custody, and reconciliation of financial products/markets.
Strong analytical, problem-solving, communication, and organizational skills.
Ability to identify and implement continuous improvement activities to support departmental change.
Familiarity with industry/market systems such as DTCC, Euroclear, Fedwire, FICC, SWIFT, Bloomberg, NetX360.
Required Experience Minimum of 2 years of operational support in financial services, preferably within a broker-dealer, bank, or registered investment advisor.
Experience with client account opening and AML/KYC rules.
Experience with Cash, Securities, FX, and Derivative products, processes, and markets.
Experience with regulatory reporting, e.g., Client Trace.
Experience in supporting and engaging with internal and external clients, such as Trading Desk and Wealth Management Advisors.
Bachelor's degree is preferred, e.g., economics, business, mathematics, or related fields.
Not Specified
H
Receptionist
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Luxury Collision Center Location: 5141 E.
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for answering and directing incoming phone calls.
Greets customers as they enter the lobby, dealership showroom, or service area.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesmay include the following: Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers as they enter the dealership showroom.
Directs customers to the appropriate department or person.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous Customer Service or administrative experience in a high volume environment desired.
Strong organizational skills and interpersonal skills required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic computer skills to utilize the timekeeping system.
Basic knowledge of Microsoft Office Products.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and some holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is regularly required to sit; use hands to finger, handle, or feel.
Environment Demands: Duties are performed primarily at a desk in an office setting.
Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for answering and directing incoming phone calls.
Greets customers as they enter the lobby, dealership showroom, or service area.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesmay include the following: Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers as they enter the dealership showroom.
Directs customers to the appropriate department or person.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous Customer Service or administrative experience in a high volume environment desired.
Strong organizational skills and interpersonal skills required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic computer skills to utilize the timekeeping system.
Basic knowledge of Microsoft Office Products.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and some holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is regularly required to sit; use hands to finger, handle, or feel.
Environment Demands: Duties are performed primarily at a desk in an office setting.
Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Quick Lube Technician - Hendrick Honda
🏢 Hendrick Automotive Group
Salary not disclosed
Honda of Concord Location: 7650 Bruton Smith Blvd, Concord, North Carolina 28027 Summary: Full Time position available at Hendrick Honda Concord! In this position you will be trained to be responsible for performing express lube duties on vehicles.
Take Advantage of Our Cutting Edge Benefits: Employer Paid Healthcare Premium Rewarding Performance Pay Plans and Bonuses 401(k) Retirement with Company Match Dental, Vision, Life Insurance Paid Company and Manufacturer Training ASE Tuition Certification Reimbursement Internal Career Advancement Opportunities Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance) 50/50 Uniforms Tool Allowance and Catastrophic Insurance Paid Time-Off up to 3 weeks Vacation Holiday and Sick Pay Employee Assistance Program Employee Discounts College Scholarship Program Clean State of the art facilities Top Notch Shop Equipment Largest privately owned auto group in the country- great career growth potential! Essential Duties and Responsibilities include the following: Adheres to express lube guidelines.
Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Reports all necessary repairs to service advisor.
Installs completed LOF reminder sticker in vehicle.
Checks battery, tire air pressure, windshield fluid, transmission fluid and power steering fluid levels and refills as needed.
Checks coolant level and refills as necessary.
Ensures that vehicle is clean and free of fluid residue or fingerprints.
Checks fluid level prior to release of vehicle to ensure proper levels.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.
Education/Experience: High School Diploma, GED.
Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Certificates and Licenses: Valid Driver’s License Essential Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with service advisors and the service manager.
Hendrick Core Values: To perform the job successfully, an individual should demonstrate the following Core Values.
Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#CB Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Take Advantage of Our Cutting Edge Benefits: Employer Paid Healthcare Premium Rewarding Performance Pay Plans and Bonuses 401(k) Retirement with Company Match Dental, Vision, Life Insurance Paid Company and Manufacturer Training ASE Tuition Certification Reimbursement Internal Career Advancement Opportunities Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance) 50/50 Uniforms Tool Allowance and Catastrophic Insurance Paid Time-Off up to 3 weeks Vacation Holiday and Sick Pay Employee Assistance Program Employee Discounts College Scholarship Program Clean State of the art facilities Top Notch Shop Equipment Largest privately owned auto group in the country- great career growth potential! Essential Duties and Responsibilities include the following: Adheres to express lube guidelines.
Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Reports all necessary repairs to service advisor.
Installs completed LOF reminder sticker in vehicle.
Checks battery, tire air pressure, windshield fluid, transmission fluid and power steering fluid levels and refills as needed.
Checks coolant level and refills as necessary.
Ensures that vehicle is clean and free of fluid residue or fingerprints.
Checks fluid level prior to release of vehicle to ensure proper levels.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.
Education/Experience: High School Diploma, GED.
Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Certificates and Licenses: Valid Driver’s License Essential Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with service advisors and the service manager.
Hendrick Core Values: To perform the job successfully, an individual should demonstrate the following Core Values.
Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#CB Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Technician, Master
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Acura Northlake Location: 10020 Eastfield Road, Huntersville, North Carolina 28078 Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Certificates and Licenses: √ Valid Driver’s License √ Designated a Master Technician by respective manufacturer.
(
**ASE Master if only required by manufacturer).
√ State inspection/emissions license required by State.
√ Completed manufacturer training including diagnostics, EV, diesel, specialty vehicles.
√ Completed necessary manufacturer training to complete all warranty repairs on all model vehicles.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Certificates and Licenses: √ Valid Driver’s License √ Designated a Master Technician by respective manufacturer.
(
**ASE Master if only required by manufacturer).
√ State inspection/emissions license required by State.
√ Completed manufacturer training including diagnostics, EV, diesel, specialty vehicles.
√ Completed necessary manufacturer training to complete all warranty repairs on all model vehicles.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Customer Service Representative
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Luxury Collision Center Location: 5141 E.
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Addresses customer concerns Strives to resolve issues between customers and dealership (sales and service) Works closely with department managers to ensure customer satisfaction Follows up with customers through telephone and mailings prior to purchase Follows up with customers through telephone and mailings after purchase Follows up with customers through telephone and mailings after service Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive √ Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Addresses customer concerns Strives to resolve issues between customers and dealership (sales and service) Works closely with department managers to ensure customer satisfaction Follows up with customers through telephone and mailings prior to purchase Follows up with customers through telephone and mailings after purchase Follows up with customers through telephone and mailings after service Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive √ Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
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