Salesforce Jobs in Md Remote

Position Overview:

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities:

• Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
• Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc. to develop pipeline from initial contact to close.
• Serve as the primary relationship owner for a small portfolio of high-value accounts.
• Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
• Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.
• Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
• Serve as the client’s advocate across internal departments, ensuring consistent service quality.
• Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
• Maintain detailed account plans and forecast pipeline accurately.
• Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements:

• 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
• Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
• High business and technical acumen with the ability to translate technical service into business value.
• Excellent communication, presentation, and strategic planning skills.
• Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
• High energy, self-starter with internal motivation and strong drive to succeed.
• Active rolodex of contacts a plus.

Success Metrics:

• Quota attainment (MRR, professional services, upsells)
• New logo acquisition (bookings and revenue)
• MRR and project revenue growth
• Client retention & satisfaction (NPS/CSAT)
• Strategic roadmap execution
• Forecast accuracy and account plan quality

Title: Claims Specialist

Salary Range: $70,000 – $85,000

Bonus Potential: 7.5%

Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required

About the Role

We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve customer claims with precision and empathy. In this role, you will serve as the primary point of contact for customers, ensuring claims are logged, tracked, and resolved efficiently while collaborating across Manufacturing, Finance, and Customer Service teams.

The ideal candidate will use strong analytical, project management, and communication skills to drive root cause analysis, implement corrective actions, and enhance the overall customer experience.

What You’ll Do

• Log, track, and manage customer claims in Salesforce from initiation to resolution.
• Communicate empathetically with customers, providing timely updates throughout the claims process.
• Collaborate with Manufacturing, Finance, and other internal teams to investigate claims and implement resolutions.
• Facilitate cross-functional meetings and follow up on corrective actions to ensure accountability.
• Identify trends in claims, perform root cause analysis, and recommend process improvements.
• Provide regular reports on claim volume, resolution times, root causes, and customer impact.

Additional Expectations

• Maintain accurate and thorough documentation of all claims, communications, and outcomes.
• Escalate complex issues appropriately and ensure follow-through on resolutions.
• Uphold a high standard of service excellence in every customer interaction.
• Support continuous improvement initiatives by analyzing data and providing actionable insights.
• Manage multiple priorities effectively while maintaining attention to detail and quality.

What You’ll Bring

• Bachelor’s degree in Business, Project Management, or a related field.
• 3+ years of experience in customer service, claims resolution, or project coordination.
• Proficiency in Salesforce, Excel, and data analysis tools.
• Excellent communication, problem-solving, and organizational skills.
• Ability to drive cross-functional collaboration and manage multiple priorities.
• Preferred: Experience in manufacturing or B2B environments, familiarity with root cause analysis frameworks (e.g., 5 Whys, Fishbone), exposure to corrective action planning, and project management certification (CAPM or PMP).

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work

JOOLA is seeking a Senior Project Manager that will play a critical role in ensuring the successful delivery of technology initiatives across enterprise systems, integrations, applications, and IT. This position will manage projects end-to-end, working closely with functional teams and offshore development teams. The role requires strong experience in Scrum methodology, JIRA-based project tracking, and exceptional organizational and communication skills. Familiarity with ERP (NetSuite), CRM (Salesforce), and eCommerce platforms is a strong plus.

Responsibilities:

• Project Delivery & Execution
• Lead planning, execution, and delivery of technology projects across enterprise systems and integrations.
• Ensure projects are delivered on time, within scope, and aligned with business priorities.
• Agile & Scrum Leadership
• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).
• Maintain JIRA boards for sprint tracking, backlog grooming, and reporting.
• Cross-Functional Coordination
• Collaborate with U.S. functional teams and offshore development teams to ensure seamless execution.
• Act as the communication bridge between Product Managers, Technical Delivery, and Architecture teams.
• Risk & Issue Management
• Identify risks early, develop mitigation plans, and escalate issues as needed.
• Process & Governance
• Ensure adherence to project governance standards and documentation requirements.
• Stakeholder Communication
• Provide regular status updates, dashboards, and reports to leadership and stakeholders.

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Information Systems, or related fields.
• 7+ years of project management experience, with at least 3 years of managing technology projects.
• Proven track record of delivering projects using Agile/Scrum methodology.
• Experience managing distributed teams across multiple time zones.
• Proficiency in JIRA and other project management tools (Confluence, MS Project, etc.).
• Certifications: PMP, PMI-ACP, or Certified Scrum Master (CSM) preferred.
• Strong critical thinking and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Exceptional communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working in a global delivery model (onshore/offshore).
• Ability to influence without authority and drive cross-functional collaboration.
• Familiarity with ERP systems (NetSuite), CRM (Salesforce), and eCommerce platforms (Shopify) is a plus.
• Understanding system integration concepts and SDLC is a plus.

Why This Role Is Critical:

1. Delivery Accountability: Ensures projects are executed on time and within scope, reducing delays and cost overruns.
2. Cross-Team Alignment: Bridges U.S. and offshore teams, improving communication and reducing misalignment.
3. Agile Discipline: Drives Scrum best practices, improving predictability and team efficiency.
4. Visibility & Reporting: Provides leadership with clear project tracking and progress metrics.
5. Supports Strategic Goals: Enables timely delivery of ERP, CRM, and integration initiatives aligned with 2026 standardization objectives.

Goals:

• Deliver all assigned projects on time and within budget.
• Maintain high team engagement and adherence to Scrum practices.
• Improve visibility into project progress and risks for leadership.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Job Title: Customer Success Manager

Location: US - Remote

OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.

Primary Purpose

This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.

1. Strategic Account Leadership

* Serve as the primary point of contact for assigned strategic accounts

* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules

* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders

* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

* Identify risks early and drive cross-functional resolution to maintain delivery excellence

2. Growth & Expansion Opportunities

* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams

* Contribute to the development of long-term partnership and account growth strategies

* Partner with Business Development on renewals, pricing input, and proposal development

* Track and report NRR, account health indicators, and expansion pipeline activity

3. Cross-Functional Partnership

* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution

* Translate customer insights into actionable product and service improvement recommendations

* Contribute to value stories, case studies, and customer success narratives

* Serve as the internal voice of the customer to support alignment across teams

4. Operational Excellence & Scaling

* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks

* Build and maintain account health models and standardized reporting dashboards

* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling

* Support knowledge sharing and onboarding activities as the CS function grows

* Bachelor's/Master's in Life Sciences, Business, or related field.

* 5+ years in customer success, strategic account management, or clinical operations.

* Experience with eClinical or digital health systems.

* Strong communication, stakeholder management, and commercial awareness

Bonus Points

* Experience in ophthalmology clinical research or endpoint services

* Familiarity with eSource, imaging, or certification platforms

* Experience in growth-stage or transformation-focused organizations

* Proficiency with Salesforce or similar CRM platforms

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

• Reinvent yourself:At Bosch, you will evolve.
• Discover new directions:At Bosch, you will find your place.
• Balance your life:At Bosch, your job matches your lifestyle.
• Celebrate success:At Bosch, we celebrate you.
• Be yourself:At Bosch, we value values.
• Shape tomorrow:At Bosch, you change lives.

• Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
• Develop and implement strategic account plans to maximize revenue growth and client retention
• Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
• Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
• Identify and pursue new business opportunities within existing accounts
• Negotiate contracts and terms of agreement with clients
• Monitor and analyze account performance, providing regular reports and insights to management
• Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
• Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
• Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

• High school diploma or equivalent
• 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
• Proven track record of meeting or exceeding sales targets
• Proficiency in Salesforce or similar CRM software
• Excellent verbal and written communication skills
• Strong negotiation and problem-solving abilities
• Ability to travel within the assigned territory as needed (75% travel)

• Bachelor's degree in Business, Marketing, or related field
• Experience in developing and maintaining long-term client relationships
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Strong analytical skills with the ability to interpret data and generate insights
• Self-motivated with a high energy level and desire to achieve goals beyond what is required
• Proven ability to operate effectively across both sales and operations
• Understanding of principles and processes for providing best-in-class customer service
• Business acumen including sales forecasting, opportunity management, and customer planning
• Ability to adapt to and communicate effectively in today's technologically driven business environment
• Excellent time management and prioritization skills

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Associate Director, Online Learning Job Summary:

We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.

Associate Director, Online Learning Responsibilities:

• Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
• Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
• Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
• Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
• Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
• Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
• Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
• Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
• Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
• Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
• Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
• Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
• Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
• Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
• Provide administrative and operational support for committees and other departmental initiatives as needed.

Associate Director, Online Learning Qualifications:

• BA/BS and at least 5-7 years of relevant experience.
• Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
• Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
• Experience working in associations industry is preferred.
• Experience with adult educational and/or healthcare programs is preferred.
• Excellent communicator capable of providing leadership to individuals and groups.
• Self-motivated, able to work independently, and shows attention to detail.
• Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
• Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.

Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

• Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
• Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
• Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
• Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
• Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
• Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

• Build audience segments for targeted, personalized email campaigns and automated customer journeys.
• Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
• Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
• Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
• Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
• Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

• Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
• Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
• Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
• Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
• Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
3. Demonstrated experience with HTML, CSS, and JavaScript required.
4. Experience in people management preferred.
5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
6. Strong technical and creative skills, especially with written communication.
7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
9. Strong organizational and time management skills.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION