Salesforce Jobs in Alviso, CA

HCLTech is looking for a highly talented and self- motivated Principal AI Architect to join it in advancing the technological world through innovation and creativity

Title: AI Architect

Location Santa Clara (USA)

As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference.

You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google, , Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce.

Working at the highest levels, you will engage AI, Technology and Business leaders in the world’s most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives.

This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients

Key Responsibilities

What you’ll do

Multi-Agent Architecture Patterns: Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases.

Memory System Design: Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers.

Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS).

Cross-Cloud & Vendor Integration: Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits.

GenAIOps & Observability: Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost.

Safety, Security & Governance: Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows.

Enterprise Integration & Scalability: Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance.

Technical Leadership & Client Advisory: Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership.

Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry.

Core Qualifications (The Bar)

•Enterprise Experience: 8–10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture.

•Cloud Expertise: Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other.

•GenAI & LLM Depth: Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock).

•RAG & Orchestration: Proven experience designing complex RAG pipelines.

•Model Fine-tuning: Experience with instruction tuning or fine-tuning strategies for LLMs.

•Leadership & Advisory Skills: Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance

Desired Skills & Experience

• Multi-Agent Systems: Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents).
• Multi-Cloud Experience: hands-on architectural expertise across all three major clouds (Azure, AWS, GCP).
• GenAI Ops & Governance: Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing
• Framework Expertise: Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel).
• Thought Leadership & Open Source: Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects.
• Certifications: Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).

Compensation & Benefits

HCLTech offers a highly competitive compensation package for this role, commensurate with experience. This includes a base salary, performance-based bonus, and comprehensive benefits. A specific salary band will be discussed with qualified candidates during the initial screening process.

Scope by Level

Senior Architect: Own end-to-end architecture for 1–3 programs/accounts. Lead technical architecture reviews and decision-making on agentic design patterns. Mentor senior engineers and emerging

Architects. Drive thought leadership through internal documentation and architecture governance. Represent HCLTech in client C-level conversations for assigned accounts.

Principal Architect: Portfolio-level ownership across multiple clients and programs. Define enterprise strategy for agentic AI adoption—roadmaps, best practices, architectural standards, and governance frameworks. Influence global partner strategies (Microsoft, Google, AWS) and contribute to HCLTech’ s overall AI/Cloud roadmap. Represent HCLTech as a recognized industry leader through conference speaking, published research, and advisory board participation. Mentor other architects and shape hiring/capability building for the AI architecture practice.

Soft Skills & Behavioural Competencies

We are looking for professionals who combine deep technical expertise with strong interpersonal and leadership abilities. Specifically:

• Clear, Multi-Level Communication
• Strategic Thinking & Advisory Mindset
• Cross-Functional & Cross-Vendor Collaboration
• Pragmatic Problem-Solving
• Ownership & Accountability
• Continuous Learning & Adaptability
• Customer Obsession & Trust-Building
• Leadership & Mentorship
• Change Agent Mindset

Pay and Benefits

Pay Range Minimum: Base $ 200000 Per Year

Pay Range Maximum: Base $ 220000 Per Year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

We are seeking a results-driven Account Executive to drive new customer acquisition within the private lending sector.

This role requires strong ownership of the full sales cycle and close collaboration with leadership to scale a repeatable go-to-market engine.

Key Responsibilities

Revenue Generation

• Develop and manage a qualified pipeline
• Conduct discovery calls and tailored product demonstrations
• Negotiate commercial terms and close deals
• Ensure smooth hand-off to Customer Success

Pipeline Development

• Execute targeted outbound campaigns
• Leverage industry networks and events
• Maintain CRM hygiene and forecasting accuracy

Market & Product Feedback

• Provide structured insights on feature gaps and pricing
• Contribute to messaging and sales collateral development
• Represent the organization at industry events

Qualifications

• 2–4 years of B2B sales experience (software, fintech, or lending preferred)
• Demonstrated ability to sell into financial ecosystems
• Strong negotiation and presentation skills
• CRM experience (HubSpot or Salesforce)
• Experience collaborating across remote/global teams
• Professional-level English communication

Compensation & Logistics

• Office-based (Menlo Park), 5 days/week
• 10 a.m.–7 p.m. PT schedule
• $100k–$130k base | $140k–$180k OTE
• Health benefits, flexible PTO, company holidays, on-site gym

Sales Account Manager

We are seeking a dynamic and results-oriented Technical Sales Account Manager to join our team. The Sales Account Manager will be responsible for maintaining and growing relationships with assigned key accounts, driving sales revenue, and achieving sales targets. This role requires strong communication skills, strategic thinking, and a customer-centric approach.

Key Responsibilities:

Account Management:

• Develop and nurture strong relationships with existing clients, serving as the primary point of contact for account management activities.
• Understand client needs and objectives, and proactively identify opportunities to upsell or cross-sell company products/services.
• Ensure timely response to client inquiries and resolve issues to maintain high customer satisfaction.

Sales and Revenue Generation:

• Achieve sales targets and objectives set by the sales leadership team.
• Identify new sales opportunities within existing accounts and collaborate with the sales team to secure new business.
• Prepare and deliver sales presentations, proposals, and contracts to clients.

Strategic Planning:

• Develop account plans and strategies to maximize revenue growth and profitability.
• Analyze market trends and competitor activities to identify business opportunities and market gaps.
• Collaborate with internal teams (e.g., marketing, product development) to align strategies and offerings with client needs.

Forecasting and Reporting:

• Provide accurate sales forecasts and reports to the management team on a regular basis.
• Monitor key performance indicators (KPIs) such as sales metrics, customer retention rates, and market share.

Continuous Improvement:

• Stay updated on industry trends, best practices, and technologies related to sales and account management.
• Recommend process improvements and initiatives to enhance the efficiency and effectiveness of sales operations.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in sales or account management, preferably in [industry/sector].
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong negotiation and presentation skills.
• Ability to work independently and collaboratively within a team environment.
• Results-driven with a track record of meeting or exceeding sales targets.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.

Preferred Qualifications:

• Experience in selling [specific products/services relevant to the industry].
• Familiarity with strategic account management principles.
• Advanced degree (e.g., MBA) or relevant certifications (e.g., Certified Sales Professional).

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads:

Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

Position Summary:

We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.

Source and qualify prospective law firms nationwide using research and outreach.

Find and engage key decision-makers through calls, emails, and video meetings.

Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.

Guide clients through proposals and contracts, customizing solutions as needed.

Consistently meet and exceed sales goals and activity targets.

Maintain accurate client and pipeline data in Salesforce CRM.

Coordinate with the account management team for a seamless client experience.

Ideal Candidate

1+ years of full-cycle inside sales experience (prospecting to closing).

Experience selling to law firms/legal tech or professional services is a plus.

Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.

Exceptional verbal and written communication skills; strong relationship- and trust-builder.

Self-motivated “hunter” mentality with a drive to achieve and exceed goals.

Entrepreneurial spirit with an ability to thrive both independently and collaboratively.

Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

Competitive base salary plus uncapped commission.

401(k) with company match.

Medical, dental, vision, life & AD&D insurance.

Short- & long-term disability insurance.

Flexible Spending Accounts (FSA) for medical and dependent care.

Paid time off (PTO) plus 9 paid company holidays.

Commuter benefits.

Employee Assistance Program (EAP) and well-being coaching.

Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.

Hands-on sales training and career growth opportunities.

Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

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