Sales Jobs in Windcrest Tx Remote

Company Description

New Horizon Medical Solutions (NHMS) is a rapidly expanding healthcare technology company specializing in biologics and advanced wound care solutions. By integrating high-quality regenerative products with comprehensive practice optimization systems, NHMS empowers healthcare providers to improve patient outcomes and streamline business operations. Dedicated to innovation and excellence, NHMS is at the forefront of transforming the wound care landscape.

Role Description

This full-time remote role as a Sales Representative - Wound Care involves developing and maintaining relationships with healthcare providers and clients to promote NHMS’s advanced wound care solutions. The role includes identifying sales opportunities, providing product education, delivering product demonstrations, and collaborating with healthcare professionals to address their needs. Additional responsibilities include meeting sales goals, maintaining customer satisfaction, and staying updated on industry trends and product advancements.

Qualifications

• Proven track record in medical or healthcare sales, with strong negotiation and presentation abilities
• Knowledge of wound care products or experience in the medical device or biologics industry is highly desirable
• Exceptional communication, customer relationship management, and consultative selling skills
• Proficiency in using CRM tools and other sales-related software
• Strong organizational and time management skills
• Ability to work remotely and independently, while maintaining effective collaboration with the team
• Bachelor's degree in Business, Sales, Healthcare, or a related field preferred
• Willingness to travel as required to meet with clients and attend conferences or events

*This is a field sales role that requires frequent travel to customer sites in the San Antonio & Austin, TX territory.

SUMMARY OF POSITION

Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government and Commercial markets. HTS is looking for a highly motivated Account Executive to join our team.

The Government Account Executive is responsible for the promotion and sale of technology solutions to customers within a designated territory. In addition to a strong background in technology, this individual will work with customers to determine their business requirements, create solutions and ensure a smooth sales process. This is a “results oriented” position that requires an organized, hardworking, self-driven, and focused individual determined to meet sales quotas.

PRIMARY RESPONSIBILITIES

• Achieve territory sales quota
• Actively and consistently prospect and develop new business
• Build customer relationships
• Conduct presentations and in-service trainings
• Monthly forecasting
• Plan personal work schedules, prioritizing work tasks and responsibilities
• Complete weekly Sales Productivity Reports
• Daily updates of CRM system

PHYSICAL REQUIREMENTS

• Position requires Account Executive to be located in the specific territory
• Requires willingness to work a flexible schedule (occasional weekend and/or evening work)
• Requires extensive travel, including overnight travel within the territory

SKILLS/QUALIFICATIONS

• Four-year college degree from an accredited institution is preferred but not mandatory
• Must be able to develop relationships
• Strong desire to be in the technology sales segment
• Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
• Presentable, courteous and pleasant personality
• Exhibit a sense of urgency
• Hardworking, sincere, honest, dedicated and self-achiever
• Excellent verbal and written communication skills are required

COMPENSATION

• Base Pay + Commission

BENEFITS

• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• 401K Retirement
• Education Reimbursement
• Paid Holidays
• Paid Vacations

Equal Opportunity Employer Vet/Disabled

Job Summary: The AR Coordinator is responsible for managing the full accounts receivable lifecycle while serving as the primary point of contact for clients regarding account status, retainers, and overdue balances. This role enforces AR rules and controls, ensures timely collections, maintains accurate financial records, and partners closely with Finance, Client Services, Sales, and Leadership to protect revenue while preserving strong client relationships.

Essential Duties:

Collections & Aging Management

• Execute the full collections outreach cycle for all accounts, including proactive contact, follow-up calls, email correspondence, and formal demand communications.
• Conduct daily monitoring of the AR aging report and identify accounts approaching or exceeding 30, 60, and 90+ day thresholds.
• Maintain a prioritized collections queue based on risk, aging, and payment history.

Retainer Compliance & Account Readiness

• Track retainer requirements by product type and engagement.
• Monitor retainer payment status and coordinate with Finance to confirm receipt and clearance.
• Verify retainer compliance prior to authorizing product release.
• Issue retainer replenishment requests when balances are depleted.
• Communicate retainer status and compliance updates to Client Services.

Account Hold & Release Management (Past-Due Balances)

• Monitor all accounts with invoices exceeding 90 days past due.
• Coordinate with Finance to confirm aging accuracy and validate that no unapplied payments exist.
• Flag non-compliant accounts for product release holds.
• Communicate hold status to clients, Client Services, and Sales.
• Monitor for payment, coordinate confirmation with Finance, and approve hold release upon verified payment or leadership approval.

Scheduling Clearance & Financial Compliance

• Receive and review scheduling clearance requests.
• Identify clients with outstanding balances subject to scheduling restrictions.
• Communicate scheduling holds to clients, Client Services, and Sales.
• Monitor for payment, coordinate confirmation with Finance, and approve scheduling once payment or approval is confirmed.

Statements, Disputes & Adjustments

• Prepare and distribute weekly client account statements.
• Investigate and resolve billing disputes in coordination with Client Services and Sales.
• Document all dispute activity, identify root causes, and recommend corrective actions.
• Prepare credit memo and adjustment requests resulting from dispute resolutions or billing corrections and submit for leadership approval and Finance processing.

Client Communication & Relationship Management

• Serve as the primary day-to-day point of contact for clients regarding overdue accounts.
• Maintain professional, firm, and solution-oriented communication while balancing collection goals with relationship preservation.
• Track and enforce payment plan agreements and escalate non-compliance to Leadership as needed.

Documentation, Reporting & Record Maintenance

• Maintain detailed system notes for all collection activity, client communications, promises to pay, dispute details, and hold/release actions.
• Prepare supporting documentation for potential bad debt or write-off recommendations.
• Ensure all client billing records, correspondence, retainer documentation, and account notes are accurate, complete, and properly maintained.
• Prepare and support AR reporting related to billing volume, retainer status, invoice aging, and hold/release activity.

Finance Coordination

• Communicate with Finance/Accounting to verify payment status when clients report payments made.
• Request expedited payment confirmation for time-sensitive product or scheduling holds.

Key Metrics Owned

• Collection Effectiveness Index (CEI)
• Reduction in 90+ day balances
• Number of meaningful collection contacts per week
• Dispute resolution cycle time
• Promise-to-pay kept rate
• Retainer compliance rate (target: 100%)
• Average days from retainer invoice to confirmed payment
• Statement distribution timeliness

Requisite Qualifications:

• Associate’s or Bachelor’s degree in Business, Communications, Finance, or a related field.
• 3–5 years of experience in collections, accounts receivable, or client account management.
• Strong negotiation and conflict resolution skills.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational and time-management skills.
• Experience managing AR aging and working within billing or financial systems.
• Professional demeanor with the ability to manage difficult conversations with empathy and firmness.
• Client-service mindset with the ability to balance revenue protection and relationship preservation.
• Proven ability to coordinate effectively across departments, particularly with Finance and Accounting.

Work Schedule:

• 5 days/40-hour minimum, with some after-hours as needed.
• Monday – Friday | 8:30am – 5:30pm
• Overtime may be required for strategic initiatives, leadership meetings, or peak case volume periods.

Work Environment:

Physician Life Care Planning, LLC is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities to perform essential job functions.

Confidentiality:

AR Coordinators must comply with all Federal HIPAA laws and regulations. Confidentiality Agreements will be signed and upheld as part of employment.

Business Development Specialist – RentWerx Property Management

San Antonio, Texas | Full-Time

Base Salary + Performance Bonuses

RentWerx Property Management is hiring a full-time Business Development Specialist to own and execute our growth and outreach efforts across San Antonio, Texas.

This role is ideal for someone who thrives on consistent execution, real-world marketing, and being actively involved in the local real estate community. Your job is to make sure RentWerx is visible, present, and top-of-mind with real estate agents, investors, and referral partners — every single week.

This is not a “sit behind a desk and post on social” role. This is a hands-on, field-based marketing position focused on outreach, relationships, content, and events.

About RentWerx:

RentWerx Property Management is a full-service residential property management company serving San Antonio, Austin, and surrounding Texas markets. We partner with real estate investors to protect their assets, reduce vacancy, and improve long-term performance through strong systems, modern marketing, and clear communication.

RentWerx value's accountability, consistency, and results — and we believe great marketing is built on disciplined execution, not random campaigns.

About the Role

This role exists to ensure that all growth and marketing activities are executed consistently — not just planned.

You will work closely with our Sales Consultant and leadership team to drive:

• Realtor outreach
• Referral relationships
• Event presence
• Content creation
• Webinars and educational marketing
• Brand visibility across the local real estate community

Your success is measured by activity, consistency, and contribution to overall company growth.

Key Responsibilities

You will own and execute:

Realtor & Referral Outreach

• Make consistent outbound calls to real estate agents and referral partners
• Visit at least 2 real estate brokerages per week
• Call past clients and owners for referrals
• Maintain and grow referral partner relationships

Events & Community Presence

• Attend at least 1 real estate event per week
• Represent RentWerx at meetups, networking groups, and industry events
• Coordinate sponsorships and speaking opportunities when applicable

Webinars & Education

• Schedule, promote, and manage educational webinars for investors and agents
• Assist in creating presentations and follow-up materials

Content & Brand

• Create at least 1 video per week (short-form or educational)
• Create and schedule social media content
• Launch and manage a local Facebook Group
• Update marketing materials, one-pagers, and presentations
• Assist with basic paid ads (Facebook, boosting content, etc.)

Market Reporting

• Create and distribute monthly rental market updates to brokerages and referral partners

Who We’re Looking For

This role is ideal for someone who:

• Has a marketing, communications, or real estate background
• Is comfortable being on the phone and in the field
• Enjoys talking to people and building relationships
• Is highly organized and self-directed
• Is consistent and reliable (this role lives or dies by execution)
• Is comfortable creating basic video and social content
• Likes having clear expectations and ownership

You do not need to be a designer or ad specialist. You do need to be proactive, personable, and disciplined.

What Success Looks Like

Successful Business Development Specialists consistently:

• Show up at brokerages every week
• Maintain active relationships with agents and partners
• Keep RentWerx visible in the local real estate community
• Produce ongoing educational content
• Ensure marketing never “falls off the list” again

This role creates the pipeline environment that allows the company to win.

Compensation

• Base Salary: $55,000–$60,000 (depending on experience)

Performance Bonuses

• $500 bonus when company adds 30+ units in a month
• $1,000 bonus when company adds 40+ units in a month

(Directly tied to overall company growth — not individual sales pressure.)

On Target Earnings:

$65,000 to $70,000

Additional Benefits

• Health insurance after 90 days
• 401(k) with company match after Year 1
• Paid Time Off & Holidays
• Long-term growth opportunity in a scaling company

Work Location

This is a full-time, in-office role based at:

RentWerx Property Management

3002 Napier Park, Suite 101

San Antonio, TX 78231

This role requires regular in-person activity across San Antonio.

If you’re a relationship-driven professional who thrives on outreach, networking, and real-world connection — and you want a role with true ownership and impact — we’d love to meet you. Apply today!

Sunbelt Material Handling is an employee-owned company that is focused on providing our clients with the best sales and service experience. Headquartered in Dallas, Texas, we have multiple locations positioned to cover all of Texas and Oklahoma.

The Operations Manager – South Texas Region is a key member of the regional leadership team, responsible for driving operational excellence, financial performance, and team development across the San Antonio and Austin markets. In the forklift and material handling industry, this role oversees service, rentals, parts, logistics, and sales support operations within the region, ensuring effective coordination between departments and consistent execution of company standards.

The Operations Manager serves as the primary operational leader for the region and is responsible for translating company strategy into day-to-day execution at the branch level. The ideal candidate will bring strong industry knowledge, hands-on operational leadership experience, and the ability to develop and lead high-performing teams.

Responsibilities:

Provide leadership and oversight across all operational departments within the South Texas region, including service, rentals, parts, logistics, and sales support.

Execute company operational strategies to improve efficiency, profitability, and customer satisfaction across the San Antonio and Austin branches.

Partner with the Operations Manager to align regional operations with company goals and initiatives.

Drive accountability through regional KPIs such as technician productivity, WIP management, service turnaround time, rental fleet utilization, and parts availability.

Oversee regional budgets, labor planning, and expense control to ensure financial targets are met.

Ensure consistent execution of company policies, processes, and operational standards across the region.

Identify operational gaps and implement corrective actions to improve performance and consistency.

Ensure compliance with safety regulations, manufacturer requirements, and industry standards.

Act as the primary escalation point for operational issues within the South Texas region.

Build and sustain a culture of teamwork, accountability, and continuous improvement.

Mentor and develop branch leadership and supervisory staff within the region.

Preferred Qualifications:

5+ years of progressive leadership experience in the material handling industry.

Proven success managing multi-department operations at the branch or regional level.

Strong understanding of service, rentals, parts, and field service operations.

Excellent communication, leadership, and relationship-building skills.

***Salary negotiable, commensurate with experience

Material Handling: 3 years (Required)

Operations Manager or similar role: 5 years (Required)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.

Responsibilities:

• 
  
  
• Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.
  
  
• Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.
  
  
• Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
  
  
• Analyze underwriting & marketing activities and corresponding results; prepare reports to management.
  
  
• Mentor and provide technical training and guidance to coworkers.
  
  
• Determine, coordinate and direct account management activities with various departments.
  
  
• Negotiate and deliver proposals to producers and buyers.
  
  
• Develop and maintain client relationships and coordinate service team efforts.
  
  
• Identify opportunities for organizational improvement and recommend solutions.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

• 
  
  
• Bachelor's degree or equivalent experience required.
  
  
• 7 years of casualty underwriting with an insurance carrier required
  
  
• Advanced understanding and technical knowledge of underwriting mechanics and fundamentals
  
  
• Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.
  
  
• Advanced knowledge of local and regional market conditions as well as industry trends.
  
  
• Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).
  
  
• Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.
  
  
• Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.
  
  
• Strong ability to effectively communicate verbally and in writing to uncover business needs.
  
  
• Ability to foster creative solutions that resonate with external business partners.
  
  
• Ability to interact with various levels of management and support personnel.
  
  
• Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.
  
  
• Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.
  
  
• Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.
  
  
• Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.
  
  

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here