Sales Jobs in Upland, CA

48 positions found — Page 3

Marketing Manager
Salary not disclosed
Pomona, CA 1 week ago

PURPOSE:

The Marketing Manager is responsible for leading the development and execution of the company’s comprehensive marketing strategy to drive brand awareness, revenue growth, and market expansion. This role provides strategic direction across digital, print, event, and content marketing initiatives while managing performance metrics, budgets, and vendor partnerships.

 

The Marketing Manager collaborates cross-functionally with leadership, sales, operations, and external partners to ensure alignment with business objectives and delivers measurable marketing results. This position also oversees and develops marketing team members, fostering innovation, accountability, and continuous improvement.

 

ESSENTIAL DUTIES:

Strategic Leadership

  • Develop and execute a comprehensive marketing strategy aligned with company growth objectives.
  • Lead brand positioning and ensure consistent messaging across all platforms and channels.
  • Identify new market opportunities, target segments, and geographic expansion strategies.
  • Recommend and implement data-driven marketing initiatives to increase customer acquisition and retention.

Campaign & Digital Marketing Management

  • Oversee the planning, execution, and optimization of multi-channel marketing campaigns.
  • Lead digital marketing strategy, including website management, SEO/SEM, email campaigns, and social media initiatives to drive traffic, engagement, and brand recognition.
  • Ensure timely communication of campaign objectives, deliverables, and timelines to internal teams and stakeholders.
  • Monitor KPIs and marketing analytics, providing actionable insights and performance reporting to leadership.
  • New website design and project management in collaboration with selected agency

Market Research & Competitive Intelligence

  • Analyze market trends, customer behavior, forecasts, and competitor activity to inform strategy.
  • Translate research findings into practical marketing initiatives and business recommendations.

Event & Trade Show Leadership

  • Oversee marketing efforts for trade shows, conferences, customer events, and corporate meetings.
  • Ensure cohesive branding, messaging, and measurable ROI for all event initiatives.

Content & Brand Management

  • Direct the creation of marketing materials, including digital content, print collateral, blogs, newsletters, and promotional materials.
  • Maintain oversight of the company website and ensure content accuracy, relevance, and brand alignment.
  • Manage the development and maintenance of marketing asset libraries and brand standards.

Budget & Vendor Management

  • Develop, manage, and optimize the annual marketing and event budget.
  • Oversee relationships with external vendors, agencies, designers, and printers to ensure quality, cost efficiency, and on-time delivery.

Team Leadership & Development

  • Manage, mentor, and develop marketing team members.
  • Establish performance expectations, provide coaching, and promote professional growth.
  • Foster a collaborative, results-oriented team environment.

 

Performance & Accountability

  • Establish marketing targets aligned with company objectives and ensure achievement of measurable results.
  • Ownership of CRM system– hygiene, top of funnel, and training
  • Regularly present campaign performance, ROI, and strategic recommendations to executive leadership.
  • Ensure compliance with company policies and procedures.
  • Promote and exemplify company values in Safety, Customer Focus, Teamwork, Integrity, and operational excellence.

 

Job Qualifications

Must be able to perform all the essential duties of the position satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree in Marketing, Business, Communications, or related field required.
  • 5–10 years of progressive marketing experience, including strategic planning and execution.
  • Proven experience managing and developing a team.
  • Demonstrated success leading multi-channel marketing campaigns and measuring ROI.
  • Experience in event marketing and trade show coordination preferred.
  • Strong analytical skills with the ability to interpret data and market insights.
  • Exceptional organizational, project management, and time management skills.
  • Excellent written and verbal communication skills.
  • Must have foundational computer skills, including Microsoft Office Suite (Outlook email and calendaring), Excel, Word, Autodesk Fabrication
  • Additional experience desired: Microsoft Dynamics CRM 


COMPANY DESCRIPTION:

Superior Duct Fabrication, Inc. manufactures duct work and sheet metal products for the HVAC industry, as well as industrial dust collection and exhaust systems. Our goal is to provide superior service and high-quality products to our customers to enable them to meet their deadlines. We work closely with customers on a wide range of commercial projects all over the Western US, shipping from our five locations in Pomona and Camarillo, California. Las Vegas, Nevada, Tempe, Arizona, and Columbus, OH.

Not Specified
Independent Operator - Store Manager
Salary not disclosed
San Dimas, CA 1 week ago

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.


Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.


The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.


Key Responsibilities:

  • Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
  • Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
  • Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
  • Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
  • Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
  • Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.


Benefits:

  • Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
  • Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
  • Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
  • Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.


Qualifications:

  • Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
  • Entrepreneurial mindset with a passion for retail and customer service.
  • Strong leadership skills and the ability to build and develop a team.
  • Business acumen, including financial and operational management experience.
  • Willingness to relocate and commit to the full training and onboarding process.
  • A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.


This is not the right opportunity for you if you…

  • Are looking for a passive investment or absentee ownership.
  • Are interested in selling property or real estate to Grocery Outlet.
  • Are expecting Grocery Outlet to build a store in a specific location at your request.


If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!


Grocery Outlet Privacy Policy -

Not Specified
Key Holder
🏢 MANGO
Salary not disclosed

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.


At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.


In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.


Job Details:

We are excited to announce an open Key Holder position for our MANGO Victoria Gardens store located in Rancho Cucamonga, California!


Key Responsibilities:

Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.


Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.


While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.


When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.


Key Holder Responsibilities:

  • Open and close the store, ensuring all security procedures are followed.
  • Handle cash management responsibilities, including deposits and safe counts.
  • Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
  • Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
  • Drive personal sales performance while actively contributing to team selling and overall store goals.


Requirements:

  • Preferred 1+ years prior work experience in a retail sales environment
  • Customer service oriented
  • Independent work ethic, time management skills
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • High energy, enthusiastic, passionate, and upbeat attitude
  • Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
  • Strong communication skills
  • Ability to adapt – energy and speed
  • Computer skills to operate point of sale system is a plus


What makes us special?

  • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
  • Insurance Benefit: You only pay a % of the value!
  • Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.
  • 401(K) Pension Plan
  • Holidays + Wellness Days
  • Vacation Days
  • Commuter Benefits
  • Bonus and/or Commission paid monthly
  • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
  • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.



You got it?

We like you

Not Specified
Store Manager
🏢 MANGO
Salary not disclosed
Rancho Cucamonga, CA 1 week ago

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.


At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.


In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.


Job Details:

MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!


Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.


Key Responsibilities:

  • To ensure an excellent level of customer service is provided in the store
  • To plan, apply and monitor the required measures in order to reach and exceed sales targets
  • To analyze and review management indicators and costs in order to improve them
  • To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
  • To be familiar with the collection, and control and manage the stock to maximize sales
  • To act as a role model and promote effective communication within the team
  • To recruit, train and ensure the seamless integration of the new employees
  • To lead and motivate the team, ensuring the development of staff potential
  • To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
  • To ensure the optimal management of personnel administration duties


We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.


You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.


If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!


Apply now and start a long and successful career within MANGO.


What makes us special?

• As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!

• Insurance Benefit: You only pay a % of the value!

• 401(K) Pension Plan

• Holidays + Wellness Days

• Vacation Days

• Commuter Benefits

• Bonus and/or Commission paid monthly

• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.

• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.


You got it?

  • We like you!
Not Specified
Assistant General Manager
Salary not disclosed
Ontario 1 week ago
Shift: Compensation: $90,000
- $95,000 Assistant General Manager Ontario, CA Schedule: Monday
- Friday, 12:00 PM Start-Time Salary: $90,000
- $95,000 base with additional bonus potential Capstone is a North American supply chain solutions partner with more than 600 operating locations, 20,000 associates, and 60,000 carriers.

We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more.

Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

POSITION OVERVIEW: We are looking for an Assistant General Manager to
* join our team
* and be part of something great.

We have an outstanding career opportunity for a driven, successful leader with at least 4-6+ years of increasing management responsibility in the distribution/transportation fields.

In coordination with the General Manager, the Assistant General Manager will use his/her own judgment in planning, organizing, directing, coordinating, centralizing and administrating all warehouse activities in an assigned partner location including staffing, managing orders, and fulfilling sales and gross margin goals and growth objectives established by the Company.

DAILY RESPONSIBILITIES: Maximize operational efficiencies using defined metrics continuously improving operational performance while optimizing both company and partner measures.

Ensuring partner satisfaction through regular communication and execution of both internal and external key performance indicators.

Ensure a culture of safety throughout the local site by adhering to all safety policies and procedures
- monitor warehouse safety, physical security and operational metrics on a daily, weekly and monthly basis Develop and maintain a culture of continuous process improvement that supports our pay for performance models.

Partner with General Manager, Operations to coordinate staffing and operational needs of all operations within assigned location, including hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.

Conducts industrial truck, safety, hazard communication training and certification program and new-hire orientation training.

Schedules associates by analyzing the workload, delivery schedules, and partner expectations to estimate associate hours required.

Responsible for payment processing, including credit card payments and checks received.

Will reconcile, report and submit all payment transactions at the end of the workday, including executing and balancing daily deposits Maintains accurate customer account information and billing requirements to keep up-to-date files Analyzes and resolves work problems or assists Supervisors and associates in solving work problems.

Interprets Company policies and procedures for associates and enforces safety regulations.

Provides guidance, support, and direction to Supervisors in the performance of all duties Coach, train, and develops associates through training programs, providing both informal (e.g.

on-floor coaching) and formal (e.g.

written evaluation) job performance based feedback Investigates and reports all on-the-job accidents and injuries in a thorough and timely manner.

Complies with the Injury and Illness Prevention Program (IIPP).

Works as a team, with the General Manager, Site Operations to drive efficiency, effectiveness, and profitability of operations through P&L responsibility for the site, including revenue and profitability performance against budget.

QUALIFICATIONS: Must be very flexible with shift start times as well as days worked, including weekends and holidays.

4-6+ years of management and leadership experience in an industrial setting.

Ability to train, coach, and mentor warehouse associates.

Strong organization and prioritizing skills.

Ability to simultaneously perform multiple tasks.

The ability to make decisions, problem-solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.

Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.

Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS: Ability to walk and stand for extended periods of time Ability to lift up to 75 lbs.

EDUCATION and/or EXPERIENCE: Warehousing, Logistics, Supply Chain or Third-Party experience preferred BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required Excellent interpersonal communication, leadership, and customer service skills.

Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.

Proven experience in providing high levels of customer service to internal and external customers.

College degree is a plus.

WHAT WE OFFER: Competitive Salary Quarterly incentive based on operational performance.

Benefits – on the 1st following 30 days of employment.

Career growth-our company looks to promote from within first.

Paid Training, Safety Incentives Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent.

The job responsibilities and tasks described herein may be modified and expanded over time.

#LI-KM1 #CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment".

As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.
Not Specified
Overseas Warehouse Operations & System Support Specialist
Salary not disclosed
Rancho Cucamonga, CA 1 week ago

COSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This is a customer-facing role that works closely with Sales, Operations, and IT teams to support client service, quotation preparation, and system and process optimization initiatives.

Specific Responsibilities and Duties include, but are not limited to:

  • Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing.
  • Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests.
  • Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals.
  • Assist with system optimization initiatives, including WMS / ERP / OMS requirements gathering, system testing, user support, and rollout coordination.
  • Coordinate cross-functional activities related to new customer onboarding, special projects, and ongoing operational improvement initiatives.
  • Monitor warehouse operational performance and support the preparation of process documentation, operational reports, and internal tracking materials.
  • Support continuous improvement efforts by identifying process gaps and assisting with solution development and implementation.

Additional Qualifications and Requirements:

  • Associate degree or above in Logistics, Supply Chain, International Trade, or a related field.
  • Minimum 2 years of overseas warehouse or 3PL operations experience (required).
  • Hands-on experience with WMS / ERP systems and related operational workflows.
  • Prior customer-facing or client support experience in a logistics or supply chain environment.
  • Project coordination or project assistant experience preferred.
  • Familiarity with cross-border e-commerce and fulfillment models, including B2B / B2C, FBA / FBM.
  • Fluency in English and Mandarin Chinese (written and verbal) is required.
  • Strong proficiency in Microsoft Office Suite, particularly Excel, as well as other Office tools.

What We’re Looking For:

  • Strong communication and coordination skills with the ability to work effectively across teams and functions.
  • Detail-oriented, well-organized, and execution-driven with a strong sense of ownership.
  • Ability to manage and prioritize multiple tasks in a fast-paced warehouse and operations environment.
Not Specified
Senior Human Resources Manager
Salary not disclosed
Rancho Cucamonga, CA 1 week ago

Technica seeking a Senior HR Manager to serve as the senior onsite People leader for our Rancho Cucamonga operations. This role leads the local HR/Payroll function and partners closely with Operations and Executive leadership to strengthen workforce stability, improve manager effectiveness, and ensure consistent, compliant execution across employee relations, performance management, recruiting, training, and employee programs.

The position supports a workforce that includes equipment sales, field engineering, field service, warehouse, logistics, and operations employees. In addition to the California site, this role provides HR support across multiple U.S. states, including remote and field-based team members, requiring strong judgment, a practical understanding of multi-state employment compliance, and the ability to deliver a consistent employee experience across locations. Operations in San Jose also.

This role also interfaces with Technica’s global parent organization, supporting cross-border reporting, documentation and communication needs. Success in this position requires strong documentation skills, comfort with HR/Payroll metrics and compliance reporting, and the ability to translate people data and operational issues into clear, executive-ready insights.


Key Responsibilities

HR Site Leadership & Business Partnership

  • Serve as the primary HR leader for both warehouse sites supporting both hourly and salaried employees
  • Partner with site leadership to improve workforce effectiveness, accountability, engagement and retention
  • Coach supervisors and managers on performance management, corrective action, attendance practices and consistent documentation standards
  • Ensure timely execution of HR deliverables aligned to business needs

People Management

  • Provide leadership and daily direction for 1 onsite HR/Payroll employee
  • Set team goals, ensure high service levels, and drive continuous improvement in HR processes
  • Build internal capability through coaching, clear expectations and escalation support

Employee Relations & Compliance (Senior-Level)

  • Lead employee relations matters including performance counseling, investigations, workplace conflict resolution, corrective action and separations
  • Ensure HR practices comply with all applicable federal and California employment laws and align to company policy
  • Partner with leadership on sensitive employee situations while ensuring professionalism, fairness and risk reduction

Workers' Compensation & Leave Administration

  • Manage all aspects of Workers' Compensation: incident intake, documentation, coordination with medical providers and claims partners, return-to-work planning, modified duty coordination and claims trend analysis
  • Support management of leaves of absence and employee accommodation processes

Benefits Oversight & Employee Support

  • Provide onsite HR leadership oversight for employee benefit programs (medical, dental, vision, life/AD&D, disability, 401(k), voluntary benefits)
  • Partner with corporate/shared services and benefits vendors on employee questions, enrollment support, benefit education and leave/disability coordination
  • Ensure benefit processes are communicated clearly across onsite and remote teams

Recruiting

  • Ensure consistent interview practices and selection standards
  • Partner with recruiting team to strengthen time-to-fill, quality-of-hire and early retention outcomes

Training & Development Partnership

  • Lead and support onboarding quality, compliance training, leadership enablement and job training programs for warehouse roles
  • Partner with site leaders to identify training gaps and improve supervisor capability

Multi-State HR Support

  • Provide HR partnership for remote employees across multiple U.S. states, including Sales and field-based roles
  • Support multi-state compliance including onboarding, policy alignment, employee relations and separation practices
  • Multi-State Payroll

Reporting, Analytics & Executive Communication

  • Develop clear HR reporting: headcount, turnover, retention risk, time-to-fill, safety/Workers' Comp trends, employee relations themes
  • Prepare executive-ready PowerPoint presentations and monthly/quarterly site updates
  • Provide structured reporting supporting leadership visibility and global reporting needs


Required Qualifications

  • 8+ years progressive HR experience with strong Generalist depth
  • 3+ years direct people management experience
  • 3+ years multistate payroll experience
  • 1–2 years recruiting experience (hands-on or leadership oversight)
  • warehouse, industrial, or warehouse environment experience (required)
  • Multi-state HR experience supporting employees across more than one U.S. state (required)
  • Strong expertise in: employee relations and investigations, performance management, California HR compliance (wage & hour, policies, documentation), Workers' Compensation administration, benefits support and issue resolution
  • Expert-level Excel skills (reporting, pivot tables, formulas, trend analysis)
  • Expert-level PowerPoint skills (executive presentations, structured communication)
  • Ability to work onsite with urgency and professionalism in a warehouse/production environment


Preferred Qualifications

  • Experience supporting field service workforces
  • Experience partnering with global leadership or parent-company reporting expectations
  • HR certification (PHR/SPHR or SHRM-CP/SCP)
  • Spanish or Mandarin proficiency a plus
  • Netsuite/ADP/SDP a plus


Core Competencies

  • Strong judgment and discretion in high-sensitivity situations
  • High accountability and hands-on leadership style
  • Data-driven decision making and clear documentation
  • Analytical
  • Strong executive communication and stakeholder management
  • Ability to balance employee support with business requirements
  • Comfort partnering closely with Operations/Sales leaders in a fast-paced environment
Not Specified
Key Account Support Assistant
Salary not disclosed
Chino, California 1 week ago

Position Overview

The Key Account Support Specialist is responsible for providing after-sales and operational support to key customers, ensuring customer issues are handled efficiently and closed in a timely manner. This role involves coordination on spare parts ordering, shipment tracking, repair and replacement case follow-up, retail return support, as well as failure data collection and basic analysis. The position plays an important role in supporting smooth daily operations and maintaining strong customer relationships.

Key Responsibilities

1. Technical & After-Sales Support (Approx. 30%)

  • Provide basic technical support to key customers via phone or video calls.
  • Assist with preliminary troubleshooting and issue diagnosis.
  • Document customer issues and follow up continuously until closure to ensure timely resolution.

2. Spare Parts & Order Support (Approx. 20%)

  • Verify part information and inventory availability.
  • Prepare and submit spare parts ordering requests.
  • Track payment status and shipment progress.
  • Coordinate with warehouse and logistics teams to ensure on-time delivery.

3. Retail Return Case Support (Approx. 20%)

  • Track retail return batches and timelines from major retailers such as Home Depot, Lowe's, and Costco.
  • Confirm returned unit lists, materials, serial numbers, inbound status, and follow-up handling.
  • Assist in identifying return responsibility (retailer, customer, or product-related) and provide improvement suggestions.
  • Work closely with warehouse, after-sales, supply chain, and sales teams to ensure smooth return processes and reduce operational risks.

4. Repair & Replacement Case Follow-up (Approx. 15%)

  • Monitor repair and replacement cases to ensure SLA compliance.
  • Coordinate with technical and service teams to continuously improve customer satisfaction.

5. Failure Data Collection & Reporting (Approx. 10%)

  • Collect and organize defective unit and failure data.
  • Support basic trend analysis and report findings to regional FAE or related teams.

6. Other Support Tasks (Approx. 5%)

  • Complete additional tasks assigned by the team to support overall operations.

Qualifications

  • Associate degree or above; major not limited. Background in electronics, engineering, or customer service is a plus.
  • 1–3 years of experience in technical support, after-sales service, key account support, or related roles preferred.
  • Basic knowledge of hardware or electronic system troubleshooting is a plus.
  • Strong communication skills with a customer-oriented mindset; detail-oriented and patient.
  • Ability to manage multiple tasks efficiently in a fast-paced environment and work well under pressure.
  • Experience with spare parts systems, ticketing systems, CRM, ERP, or WMS is a plus.
  • Experience handling retail returns or reverse logistics is a plus.
  • Strong English communication skills preferred.
Not Specified
Cabling Project Manager
Salary not disclosed

I am looking for a Cabling Project Manager. This is a 12-month contract position with a possible extension.

Note: Hybrid position in Rancho Cucamonga, CA. 2 to 3 days a week on-site.

About the Role:

We're seeking a sharp, organized pro who can own the project and design the network. You'll bridge engineering and execution, leading projects from kick-off through closeout while designing high-performance copper, fiber, and wireless networks. We want you on our team if you can coordinate boots on the ground while sketching out smart infrastructure.

Responsibilities:

  • Project Management
  • Lead and manage multiple structured cabling and infrastructure projects (fiber, copper, wireless)
  • Build and maintain schedules, resource plans, and client communications
  • Coordinate with field superintendents, techs, and subcontractors
  • Monitor budget, materials, and change orders
  • Deliver clean project closeouts and documentation
  • Network Design
  • Create structured cabling and network layouts using Visio or AutoCAD
  • Design AP layouts, switch maps, MDF/IDF builds, and patch panel configs
  • Specify cable types, quantities, and pathways per industry standards
  • Work directly with clients, sales, and estimators to finalize scope
  • Provide redlines, as-builts, and updates based on field input

Required Skills:

  • 5+ years of experience in cabling/network projects
  • Experience in managing LAUSD or K-12 projects
  • Confident with MS Project, Excel, and Visio (AutoCAD is a plus)
  • Clear communicator who can run a job and explain a design
  • Self-starter, calm under pressure, gets things done
Not Specified
Clinical Patient Family Liaison, Registered Nurse
USD $46.00/Hr. - USD $57.00/Hr
Ontario, CA 1 week ago
Overview:

 

Clinical Patient Family Liaison, Registered Nurse
Location: Ontario, CA
Coverage Area: Ontario, CA Area

Find Your Passion and Purpose as a Full-Time Clinical Patient Family Liaison, Registered Nurse

Salary: $50 - $60 / hour
Schedule: M-F

 

What You Need to Know:

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Clinical Liaison RN You Can Be

 

If you meet these qualifications, we would love to meet you:

  • One (1) year of RN experience in local market with a strong knowledge of governmental home health regulations, Medicare requirements, and care plan development techniques
  • Previous medical sales experience preferred
  • Licensed RN currently licensed as a registered nurse in the state of agency operation
  • Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and in good working order

 

Responsibilities:

As a Clinical Liaison RN, you will:

  • Provide community and provider in-service education in assigned territory.
  • Maintain daily communication with Admissions Department and Team Directors.
  • Work with the Hospice Care Consultants to develop and implement individualized marketing plan.
  • Maintain visibility and accountability to increase relationships with contracted inpatient
    facilities and physician groups.
  • Act as a liaison with AccentCare Hospice Medical Director, Team Physicians and Hospice Physicians on behalf
    of providers and patients/families.
  • Make inpatient visits at contracted facilities and communicates with Admissions Department, Team
    Directors and/or Primary Nurse.
  • Provide consultation on hospice and palliative care.

 

Our benefits include:

  • Medical, dental and vision coverage
  • Paid time off and paid holidays
  • Professional development opportunities
  • Company-matching 401(k)
  • Flexible spending and health savings accounts
  • Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
  • Programs to celebrate achievements, milestones and fellow employees
  • Company store credit for your first AccentCare-branded scrubs for patient-facing employees
  • And more!
Why AccentCare?:

 

Come As You Are

  • At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

#AC-BSL

Posted Salary Range: USD $46.00 - USD $57.00 /Hr.
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