Sales Jobs in Tx Remote
1,182 positions found — Page 12
The Clinician Exchange (TCX) is a clinical concierge organization that delivers tailored commercial solutions for the medical technology industry, both nationally and internationally. We empower medtech companies by helping them connect with their markets, demonstrate product value, and ultimately ensure that life-saving medicines reach the patients who need them. Our work includes supporting medtech sales efforts to physicians and providing nurse educators to guide patients and prescribers.
We are seeking actively practicing Interventional Radiologists and Interventional Cardiologists to participate in a paid 60-minute, in-person interview focused on new product feedback.
Who we’re looking for:
- Currently practicing Interventional Radiologist or Interventional Cardiologist
- 1–3+ years of experience with mechanical thrombectomy devices
- Preferred: AlphaVac (experience with Inari or Penumbra also accepted)
- Comfortable sharing clinical insights and feedback
- Not currently working/consulting for a medtech company (including immediate family members)
- Available to complete a brief 15-minute virtual pre-screening
Session Details:
- Format: 60-minute, one-on-one interview (in-person)
- Dates: April 7 or 8, 2026
- Location: Sago Research Facility – Houston, TX
Compensation:
An honorarium will be provided upon completion.
Would You Like a Life-Changing Career With LifeGift
Where You Can Grow as an In-House Donation System Specialist in the Houston area?
Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community.
LifeGift is currently looking for an In-House Donation System Specialist with a passion for building relationships who wants to foster positive communication and develop strategic plans to help achieve our goals at a high donor potential hospital.
Do you possess the attributes to be a successful In-House Donation System Specialist and perform these essential functions?
- Solution based approach when engaging with physicians, nurses, and ancillary staff to facilitate organ/tissue donation and foster process improvement initiatives.
- Provides timely onsite responses to organ referrals in assigned hospital.
- Collaborates with LifeGift’s Administrator-on-Call (AOC) to determine suitability of organ referrals and determine next steps following initial evaluation of potential organ donors.
- Plan, implement and administer training and education on all aspects of the donation program for all applicable hospital staff including medical staff with the intent to improve metrics.
- Determines the appropriate approach strategy for the potential donor’s next-of-kin to ensure a compassionate, sensitive, and effective approach when offering the option of organ and tissue donation.
- This role may require travel frequently between hospitals within a designated region; flexibility for non-traditional hours is required. Reliable transportation required.
Do you have the education and experience to be an In-House Donation System Specialist?
- Bachelor’s degree (B.A.) from a four-year college or university, or a combined total of 5 years education and experience in healthcare, marketing, or related field.
- Nurse (LPN, LVN, RN), Paramedic, Respiratory Therapist (RT), International Medical Graduate (IMG), or clinically equivalent experience in an OPO.
- Either of the following preferred: ADN and/or BSN
- Minimum of two years’ experience in a critical care setting preferred.
- A minimum of two years of OPO or healthcare experience preferred. Must be able to interpret and synthesize clinical information from medical charts.
- Experience in public speaking, sales/marketing, data analysis, and/or strategic planning preferred.
- Working knowledge of computers and Microsoft Office applications.
As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners
This is a Shift role working on-site at one of our hospital partners.
The Heart of Our Culture
Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.
Rewards and Benefits for Your Career and Well-Being
LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.
LifeGift is an equal opportunity employer!
If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at is a drug-free workplace.
This is a role working on-site at one of our hospital partners.
Senior Power BI Developer
We are looking for a Senior Power BI Developer with 5+ years of experience delivering enterprise-level business intelligence solutions in contract, local, remote, and hybrid environments. Expert in Power BI, DAX, and SQL Server, with a strong background in building scalable data models, optimizing performance, and implementing secure reporting solutions. Proven ability to partner with stakeholders
Power BI: Power BI Service, DAX, Power Query, RLS, Gateways
Advanced SQL: CTEs, Window Functions, Query Optimization
Data Modeling: Star & Snowflake Schema
ETL: SSIS, Power Query, M Language
Databases: SQL Server, Azure SQL, Snowflake, Databricks
Agile, Scrum, SDLC, Stakeholder & KPI Definition
Deliver enterprise Power BI dashboards for Sales, Finance, and Operations teams, supporting executive decision.
· Optimized DAX and data models
· Manage Power BI Service deployments, on-premises gateways, and scheduled refreshes for real-time data availability.
· Implemented Row-Level Security (RLS) and data governance standards to ensure data accuracy and compliance.
Franklin Street is currently seeking a Managing Director to lead our Investment Sales Team in Austin, TX.
The ideal candidate must possess 7+ years of commercial real estate experience, specifically in Retail Investment Sales. Experience with leading and motivating teams is a must. An active Real Estate license. Expertise in commercial real estate processes and regulations. Established market network and connections preferred.
Position Overview:
- Grow and lead a team of agents and support staff.
- Prospecting and Business Development
- Deal-making
- Client meetings and presentations
- Negotiating, property underwriting
- Financial analysis
- Transaction management
- Database research
Requirements:
- 7+ years of commercial real estate experience, specifically in retail investment sales.
- Bachelor’s degree or higher in Real Estate or other related fields preferred.
- An active Real Estate license.
- Expertise in commercial real estate processes and regulations.
- Established network and connections throughout market.
- High level of proficiency in commercial real estate underwriting.
- A desire to work in a collaborative team environment.
- Mid-level to advanced MS Office Suite competencies.
About Franklin Street:
Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients’ evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions—Real Estate, Capital, Insurance, Property Management, and Project Management—Franklin Street offers unmatched value and optimal solutions for clients nationwide.
Make your next career move with Franklin Street. With seven lines of business and six offices across Florida and Atlanta, that perfect opportunity you’ve been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.
Learn more about Franklin Street and our award-winning culture at Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.
The Director of Design is responsible for leading the overall design function at EZZI Signs, ensuring high-quality, efficient, and scalable design execution across all projects. This role sets the vision, standards, structure, and performance expectations for the Design Team while aligning design operations with company growth, profitability, and customer satisfaction goals.
Key Responsibilities
Leadership & Team Development
- Lead, mentor, and develop Design Team members
- Establish clear KPIs, performance expectations, and accountability across the team
- Conduct performance reviews and implement development plans
- Build a scalable team structure to support company growth
- Oversee hiring, onboarding, and training of all design personnel
- Foster a culture of ownership, accountability, and continuous improvement
Strategic & Operational Oversight
- Own the overall design workflow, capacity planning, and resource allocation
- Ensure proper staffing levels and workload balance across all projects
- Identify bottlenecks and implement process improvements to increase efficiency
- Develop and maintain standardized procedures, templates, and design systems
- Partner with leadership to align design capacity with revenue and production goals
Quality & Standards
- Establish and enforce company-wide design standards and verification processes
- Ensure all design outputs meet quality, accuracy, and constructability requirements
- Oversee continuous improvement of design accuracy to reduce field errors and rework
Cross-Functional Collaboration
- Work closely with Project Management, Sales, Permitting, Production, and Installation teams
- Ensure design deliverables align with project scope, budget, and timelines
- Improve communication workflows between departments
- Act as the escalation point for complex design or coordination issues
Process & Systems Development
- Develop and implement scalable design processes within Odoo (or project management systems)
- Standardize design templates for key customers and national accounts
- Implement tracking and reporting for design KPIs (turnaround time, accuracy, revisions, etc.)
- Drive automation and efficiency through tools, systems, and best practices
Client & Project Oversight
- Support high-level or complex projects requiring advanced design oversight
- Review and approve critical design packages when needed
- Ensure design solutions meet client expectations and brand standards
- Partner with Sales on design strategy for key accounts and proposals
Skills & Competencies
- Strong leadership and team development skills
- High-level organizational and operational management ability
- Deep understanding of signage materials, fabrication methods, and installation constraints
- Strong problem-solving and decision-making skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and cross-functional collaboration skills
- Strong attention to detail with a focus on quality and accuracy
- Strategic thinking with a focus on scalability and efficiency
Technical & Tools
- Proficiency in design software (Corel) and digital mock-up tools
- Strong understanding of material specifications and production processes
- Experience implementing design systems, templates, and standards
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
It Would Be Even Better If You Also Had...- CPA or Enrolled Agent certification
- Experience completing complex tax returns
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews that create confidence in clients
- Tax planning and audit support experience
- Sales and/or marketing experience
- Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
- Generate business growth, increase client retention, and offer additional products and services
- Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
- Grow your tax expertise
Your Expertise
- Experience completing individual tax returns
- Experience working in a fast-paced environment
- Access to high speed, reliable internet
- Experience and skilled in technology (specifically MS Teams and Outlook)
- Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
- Experience utilizing effective customer service techniques
- Analytical and problem-solving skills
- Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
- High school diploma / equivalent or higher
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- Availability to work a minimum of 20 hours a week during peak tax season
- Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.
- Medical coverage allows eligible associate well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
Sponsored Job #45332
Remote working/work at home options are available for this role.
We are living our Purpose To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Department Manager Job Code: 2040
Job: Online Shopping Manager Non-Exempt
Department: Online Shopping
Supervised by: Store Manager, Assistant Store Manager
Job Summary: To effectively and efficiently direct and supervise all functions and activities of the Online Shopping Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.
Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to perform basic computer functions.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to work in varying temperatures.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to climb a ladder to retrieve items from overhead racking and storage areas.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
- Ability to engage and lead Associates to achieve department goals.
Essential Job Functions: Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
- Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
- Perform all duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Perform all duties in accordance with HAACP and Food Handling procedures.
- Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
- Clearly communicate and consistently enforce department and Company safety policies and procedures.
- Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
- Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
- Understand and adhere to all procedures in emergency situations.
- Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
- Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.
- Set up and maintain a proper cleaning maintenance schedule of entire department.
Friendliness (Customer Experience & Associate Engagement)
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
- Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
- Provide continual training, developmental action planning, and meaningful feedback to hold Associates accountable to job performance.
- Provide opportunities for Associates to cross-train in other store departments.
- Maintain an open line of communication and work cooperatively with all business partners.
- Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
- Encourage and recognize Associates to provide a positive Customer Experience.
Presentation (Personal & Department Conditions)
- Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
- Ensure Unit Price Labels (tags) for all items are maintained and are current.
- Monitor Online Shopping Department storage area for cleanliness, neatness, and preparation for next shift.
- Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
- Ensure all product is blocked and faced in accordance with Company policy or as assigned.
- Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Efficiency (Department Operations & Regulatory Compliance)
- Understand and utilize all required applications and current technology as relates to Online Shopping Operations.
- Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
- Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
- Maintain efficient staffing to meet projected sales and Customer Experience needs.
- Understand and adhere to Company shrink guidelines as relates to Online Shopping Operations.
- Clearly communicate and consistently enforce department and Company policies and procedures.
- Complete all applicable department training programs.
- Maintain punctual and regular attendance and work overtime as assigned.
- Ensure the quality of all product and secure properly in appropriate storage areas.
- Ensure the accuracy of item pricing, item locator and shelf allocation.
- Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
- Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
- Understand and adhere to Local, State and Federal regulations as relates to Online Shopping Operations.
- Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
- Assist as needed in preparation of food products, catering, and special orders.
Perform other duties as assigned.
Remote working/work at home options are available for this role.
We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we'd make a great team:
- Earn more. With a guaranteed base pay plus monthly bonus.
- Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
- Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
- Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)
INSIDE SALES - WHAT IS IT?
You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share. A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.
POSITION SUMMARY:
The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration.
POSITION RESPONSIBILITIES:
- Serve as the primary point of contact for assigned customer accounts
- Drive account growth by reactivating inactive customers and recruiting new business
- Provide exceptional customer experience through consistent communication and support
- Deliver accurate pricing, product, and service information to customers
- Place and monitor customer orders to ensure timely and accurate shipment
- Maintain detailed customer interactions and activity in the CRM system
- Monitor open invoices and follow up on outstanding payments
- Resolve customer issues related to quotes, orders, and invoices promptly
- Introduce and promote new products and services to existing accounts
- Execute assigned sales campaigns and activities from the Galley Management System
- Collaborate with Field Sales teams and leadership to support broader territory objectives
- Report customer and market insights to Field Sales and Management
- Maintain up-to-date product knowledge and complete required training and certifications
- Organize and manage customer information and sales documentation efficiently
POSITION REQUIRMENETS:
- College degree preferred; equivalent professional experience accepted
- 1-3 years of inside or phone-based customer selling experience
- Strong outbound and inbound phone sales skills
- Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
- Competency in Microsoft Office applications
- Strong problem-solving and decision-making abilities
- Excellent verbal and written business communication skills
- Ability to quickly learn product offerings and effectively communicate value to customers
THE COMPANY:
Since 1911, State Industrial Products has helped customers \"Care for Work Environments\". Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in!
EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
#IND3 #LI-CF1
Remote working/work at home options are available for this role.
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
- Handle inbound sales inquiries and proactively reach out to warm leads
- Conduct virtual consultations with prospects via phone, video, and email
- Educate potential customers on ForgeFit's product offerings and value
- Build and manage a pipeline of opportunities using CRM tools
- Follow up consistently to nurture relationships and close sales
- Collaborate with fulfillment and support teams to ensure a seamless client experience
- Meet or exceed monthly sales goals and performance targets
What We're Looking For
- 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
- Strong communication and relationship-building skills
- Comfortable with outbound outreach and closing sales virtually
- Self-motivated, goal-oriented, and highly organized
- Passion for fitness or knowledge of gym equipment is a bonus
What We Offer
- Competitive base pay + commission (uncapped earning potential)
- Comprehensive benefits including medical, dental, vision, 401k, and paid time off
- 100% remote work with a collaborative and supportive team
- Comprehensive onboarding and ongoing product training
- Opportunities for professional development and advancement
- A chance to represent a brand that delivers real value to its customers
Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.