Sales Jobs in Toledo

Customer Accounts Advisor

The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 

Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 

The Work  

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• Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  
• Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  
• Sell customers on the benefits of timely lease agreement renewal payments 
  
• Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  
• Assist with merchandise returns and guest deliveries as directed by management 
  
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  
• Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  
• Load, secure and protect product in company vehicle 
  
• Safely operate company vehicle 
  
• Assist the Sales Team as needed
  
• Any reasonable duties requested by management 
  

Requirements

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• United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  
• Must meet DOT requirements to obtain certification in required states (United States)
  
• Ability to work schedule of hours varying from 8 am to 9 pm
  
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  
• Two years of retail/customer service experience preferred
  
• High School diploma or equivalent preferred
  
• Excellent interpersonal and communication skills
  
• High energy with the ability to effectively perform all functions of the store and multitasking effectively
  
• Proper telephone etiquette
  
• Uphold the Aaron’s Brand and protect company assets
  
• Maintain a professional appearance
  
• Proficient computer skills
  
  

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

• 
  
• Paid time off, including vacation days, sick days, and holidays  
  

• 
  
• Medical, dental and vision insurance  
  

• 
  
• 401(k) plan with contribution matching  
  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs. Primary responsibilities include:

• Customer Service & Sales: Directs customer service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
• Store Merchandise Standards: Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
• Omnichannel: Trains, mentors and coaches all . Pickup location on processes and transaction procedures related to delivery and return of orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
• Specialty Businesses: Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
• Team Development: Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.

Performance Standards: Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies: To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:

• Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
• Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
• Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
• Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization.
• Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
• Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit Range: USD $19.00/Hr - USD $23.75/Hr.

This position is responsible for leading the demand planning process to ensure accurate forecasting, inventory optimization, and alignment between supply chain, sales, and operations. This role analyzes market trends, customer data, and historical sales to develop reliable demand forecasts that support business goals and service-level targets. The Demand Manager collaborates cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to drive forecast accuracy, manager demand variability, and support strategic planning initiatives.

Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Develop, maintain, and improve demand forecasts using statistical models, historical data, and market intelligence.
• Ensure forecasts reflect key business drivers such as promotions, seasonality, and product lifecycle changes.
• Monitor forecast accuracy and identify causes of variance, implementing corrective actions as needed.
• Lead cross-functional meetings with Sales, Marketing, Finance, and Supply Chain to align on demand assumptions and strategic priorities.
• Communicate forecast insights and risks to leadership to support business decision-making.
• Work closely with Operations to ensure alignment between demand forecasts and production or procurement plans.
• Facilitate and support monthly S & OP processes by providing demand insights, forecasts, and analysis.
• Present key demand metrics, forecast accuracy, and business implications during S & OP meetings.
• Partner with Finance to support revenue and budget forecasting.
• Analyze market trends, customer orders, and historical data to identify patterns and opportunities for improvement.
• Prepare regular reports and dashboards summarizing forecast performance, demand trends, and key performance indicators (KPIs).
• Utilize demand planning tools and Erp systems to manage data and improve process efficiency.
• Identify and implement process improvements to enhance forecast accuracy and planning efficiency.
• Evaluate and optimize demand planning systems, models, and methodologies.
• Support training and development of department in demand planning best practices.

NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Participate in cross-functional projects such as system upgrades, new product introductions, or process improvement initiatives.
• Assist with data validation or testing during implementation of new forecasting tools or ERP modules.
• Prepare ad hoc reports, presentations, or analyses for leadership as requested.
• Support documentation of demand planning procedures and process standards.
• Maintain planning calendars, meeting notes, and records related to demand planning activities.
• Provide occasional training or mentoring to team members or cross-functional partners on demand planning concepts or tools.
• Attend professional industry conferences to stay current on forecasting trends and technology.
• Serve as a backup for related planning or supply chain functions during absences or peak periods.
• Provide support to inventory, supply, or planning teams as needed.
• Preform other related tasks or participate in company initiatives that support overall business objectives but fall outside the primary scope of demand management.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Primarily office setting and requires prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for data entry, report preparation, and computer use.
• Occasional standing, walking, or reaching as needed to retrieve files or attend meetings.
• Occasionally lift or move materials up to 15 pounds.
• Visual acuity is required for viewing computer screens, reading reports, and analyzing data.
• Typical office environment with standard lighting, temperature, and noise levels.
• Standard business hours, with occasional extended hours during month-end, forecasting cycles, or critical business deadlines.
• Interaction with cross-functional teams, often through virtual collaboration tools.

COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:

• Ability to interpret complex data, identify trends, and make sound, data driven decisions.
• Work effectively across departments to build consensus and align demand plans with organizational goals.
• Strong verbal and written communication skills for presenting forecasts, insights, and recommendations to leadership.
• Demonstrates foresight in aligning demand forecasts with long-term business objectives and market trends.
• Identifies potential demand issues and develops proactive solutions to balance supply and demand.
• Maintains high accuracy in forecasting, data analysis, and reporting.
• Strong understanding of demand planning, forecasting methodologies, and supply chain principles.
• Familiarity with Sales and Operations Planning processes and cross-functional business alignment.
• Knowledge of statistical forecasting tools and techniques (regression, moving averages, seasonality modeling)
• Working knowledge of ERP and demand planning systems or equivalent.
• Understanding inventory management, procurement, and logistics concepts.
• Proficiency with data analysis and reporting tools.
• Ability to analyze large datasets and translate into actionable business insights.
• Strong organizational and time management skills; capable of managing multiple priorities under tight deadlines.
• Proficiency in Microsoft Office Suite; advanced Excel skills preferred.
• Capacity to lead meetings and influence cross-functional teams without direct authority.
• Ability to adapt to changing business conditions and market dynamics.
• High level of integrity, accountability, and commitment to continuous improvement.
• Strong quantitative and analytical background with experience using statistical models and demand planning software.

EDUCATION & EXPERIENCE:

REQUIRED:

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, Economics, Statistics, or a related field is required.
• 5-7 years of experience in demand planning, forecasting, or supply chain management, preferably within a manufacturing, distribution, or consumer goods environment.
• Demonstrated experience with forecasting tools, Erp systems, and data analytics platforms.
• Proven track record of improving forecast accuracy, supporting S & OP processes, and collaborating across department

PREFERRED:

• Master’s degree in Business, Supply Chain, or related discipline.
• Professional certifications such as APICS CPIM, CSCP, or IBF Certified Professional Forecaster.
• Experience leading a demand planning team or function in a multi-site or global organization.
• Familiarity with Lean, Six Sigma, or Continuous improvement methodologies.

The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.

Project Manager - Make Ready Design

Location: Remote

Are you an experienced Power Utility Project Manager? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you!

Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.

Note to applicants: This is not an Information Technology (IT) position.

WHAT YOU CAN EXPECT TO DO AS A PROJECT MANAGER AT SIGMA:

Core Description: The Project Manager manages small to large-scale complex projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of the schedule. The Project Manager is also responsible for maintaining and growing their client(s) accounts.

Project Leadership:

• Serve as a mentor and coach to assistant project managers, offering guidance and support.

Project Planning:

• Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreement.
• Creation of Proposals. Lead kickoff meetings and discovery calls. Works with the Project Engineer on scope, schedule, and budget
• Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
• Provide project cost forecasting over the life of the project or program.
• Collaborate with internal teams to ensure the successful delivery of products/services.

Project Monitoring and Reporting:

• Prepare project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager
• Monitor and report on key metrics, customer satisfaction, and performance against objectives.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.

Project Closure:

• Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices with the organization.

Budget Management:

• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Project invoicing.

Risk Management:

• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.

Communication:

• Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Maintain clear and consistent communication with all project stakeholders. Provide regular project updates to management and team members.
• Lead project update calls and in-person meetings with external clients throughout the project life cycle.
• Monitor and manage expectations of communication between staff and external clients.

Customer/Client Relationship Management:

• Build and nurture client relationships, understanding their needs and business objectives.
• Build an understanding of the customer's organizational structure and decision-making process.
• Serve as a primary point of contact for assigned clients, addressing inquiries and providing exceptional service.
• Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
• Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
• Prepare and deliver presentations, proposals, and sales materials to clients as needed.
• Stay informed about industry trends and developments to provide value to clients.
• Contribute towards and execute on the strategic plan to target new business opportunities.
• Other duties as assigned.

Education and Experience Requirements:

• Education*: H.S. Diploma or equivalent is required. An Associate's or Bachelor's degree is preferred, but not required
• Experience*: 5+ years of relevant industry experience, 3+ years of Project Management experience *. Management may consider other education and/or work experience to be acceptable for appointment to this position.
• Project management certification preferred.
• Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
• Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
• Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
• Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
• Adaptability and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week. Occasional evening and weekend work may be required as duties demand.
• Willing and able to travel regularly (20%-30%), which will include overnight travel
• Dependable transportation, a valid driver’s license, and insurance
• Able to pass a background check/drug test/driving record check.
• Authorized to work in the United States.

Physical Requirements:

• Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods, including sitting at a desk and driving in a vehicle.
• Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods.
• Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must have the physical ability to express or exchange ideas using spoken words and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
• Must have the ability to receive detailed information through oral and written communication.

Competencies/Skills: Project Management | Utility Industry | Electrical Power Distribution | Power Distribution Design | Budget Management | Risk Management | Client Relationship Management | Team Collaboration | Project Planning | Schedule Management | Financial Management | Communication Skills | Project Forecasting | Project Cost Control | Stakeholder Communication | Risk Mitigation | Strategic Planning | Industry Trends | Regulatory Compliance | Safety Standards | Resource Allocation | CAD Software | GIS Systems | Utility Standards | Substation Design | Distribution Automation | Load Analysis | Project Manager | Power Distribution Manager | Electrical Project Manager | Utility Project Manager | Design Project Manager | Distribution Design Manager | Electrical Engineer | Power Systems Engineer | Utility Engineer

About Sigma Technologies

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.

**To learn more about working at Sigma, view our video and career page. **If you do not have Project Management experience, please refer to our other open positions: **While we list our openings in multiple locations, you only need to apply to one, as most are remote.

This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.

This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.

#remote

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Ares Concrete - Sales Representative – Toledo, OH.

Ares Concrete, is currently seeking an Account Representative for our new plant in Toledo, Ohio. We are looking for someone that is a highly motivated and driven individual. The Account Representative pursues and cultivates new business relationships while working hands-on with our plant operations to ensure that quality service, and a quality product is being delivered. If you love a challenge and are looking for a rewarding career, our Account Representative opportunity may be right for you!

The ideal candidate will have:

• 3+ years of sales experience (preferred but not required)
• An aggressive and competitive nature to drive sales growth
• The ability to multi-task while being detail oriented
• Strong analytical and problem solving skills
• College degree preferred but not required
• Excellent written and verbal communication skills

Duties include, but are not limited to:

• Meeting existing customers at their job sites or places of business.
• Meeting clients at events like golf outings, lunches, etc. (relationship building)
• Commercial and residential sales of our product and services
• Creating submittals or bids to get out to our customers
• Assisting with plant operations to ensure customer receives highest quality product and service
• Calling on new and existing customers to drive sales growth
• Interfacing with plant management, dispatch and customers on a daily basis
• About 50/50 split between office and visiting customers (travel to customers is local and heavier in the summer, lighter in the winter)

Supplemental Benefits:

• Medical, dental, vison, and a basic life insurance plan
• 401(k) through Fidelity
• Paid time off
• $120 / month vehicle Allowance
• Reimbursement for business miles

We started in 2020 and have already grown to be one of the largest concrete companies in the region. If you’re looking to get into a rapidly expanding company that values the mindset of a winner, apply today!

Gold Medal Roofing is seeking a dependable, professional Quality Control Specialist (QCS) to oversee roofing projects from start to finish. This role ensures that every installation meets company standards, manufacturer requirements, and homeowner expectations. The QCS is the on‑site representative of GMR, supporting crews, protecting materials, and maintaining a high level of customer satisfaction.

Key Responsibilities

• Perform on‑site quality control throughout each roofing project
• Verify that installations meet GMR standards and manufacturer specifications
• Walk roofs safely to capture photos for insurance and documentation
• Deliver roofing accessories and materials to job sites in the early morning
• Monitor material usage and prevent waste
• Communicate with homeowners and crews professionally
• Ensure job sites remain clean, safe, and organized
• Support crews with problem‑solving and project coordination
• Document project progress using company apps and reporting tools
• Represent GMR with professionalism, integrity, and strong customer service

Requirements

• Ability to walk roofs safely and confidently
• Ability to lift 50+ lbs
• Strong work ethic, honesty, and dependable character
• Professional appearance and communication
• Valid driver’s license
• Clean driving record
• Roofing or construction experience preferred
• Production or project management experience preferred

Compensation

• $75 per completed install
• Commission on sales/new business
• Average annual earnings with commissions:: $32,000.00 - $35,000 salary
• Company vehicle provided
• Gas card provided

Schedule

• Full‑time
• Monday–Friday
• Day shift
• Weekends as needed

About GMR

Gold Medal Roofing operates like a family. We work hard, support each other, and build lifelong relationships with both coworkers and customers. As one of the largest and fastest‑growing roofing companies in the nation, we’re looking for motivated individuals who want to grow with us. If you’re interested in this opportunity, apply through Indeed. If your application aligns with what we’re looking for, our team will reach out to schedule an interview.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Do you have a reliable mode of transportation?
• Are you comfortable working at heights?
• Do you have a clean driving record?

License/Certification:

• Driver's License (Required)

Work Location: On the road

About Erie Home

At Erie Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Erie Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Erie Home a workplace where you can win every day. Come grow your career with us.

Why Erie Home

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

Position Summary

The Sr. FP&A Analyst is a key business partner to Erie Home’s Operations, Pricing, and Expansion leadership teams. This role plays a pivotal part in delivering analytics to support decision making, uncovering profitability opportunities, and driving cross-functional alignment to achieve our short and long-term objectives.

This role partners closely with the Roofing Installation Operations team to provide actionable insights on profitability, cost management, productivity, capital deployment, and growth. The ideal candidate is highly analytical, operationally curious, and able to translate complex financial data into clear, practical recommendations for the business. The position reports to the Sr. Director of FP&A, Flagship Brands

Acting as a strategic partner rather than a traditional analyst, this role uses data-driven insights, business acumen, and influence to help identify opportunities for Erie Home’s Roofing Operations team to scale profitably.

Essential Duties and Responsibilities:

Operational Finance & Decision Support

· Serve as a trusted finance business partner to regional and branch operations leaders, supporting day-to-day and strategic decision-making

· Assess and maintain standard costs to reflect changes in key cost inputs

· Analyze job-level, branch-level, and regional profitability, including labor, material, and overhead performance

· Develop and monitor KPIs related to margin, productivity, backlog, capacity utilization, and cost control

· Identify operational inefficiencies and margin improvement opportunities; quantify financial impact, and support execution

· Evaluate and optimize incentive compensation for operations team to drive performance and clarity

· Evaluate capital project and equipment investment requests, including vehicles, roofing equipment, facility improvements, and operational infrastructure

· Build financial models to assess ROI, payback periods, IRR, and cash flow impact of proposed capital investments

Reporting & Analysis

· Prepare and deliver recurring financial reporting packages for operations leadership, including variance analysis vs. budget, forecast, and prior periods

· Perform deep-dive analyses on key drivers such as labor efficiency, material inflation, waste, and service costs

· Support monthly close by reviewing operational results and accruals related to operations

· Support Board of Director presentation material preparation

Budgeting & Forecasting

· Support the annual budgeting and rolling forecast processes for operations, including volume, revenue, labor, and cost assumptions

· Partner with operations to develop realistic forecasts aligned with backlog, seasonality, and market conditions

· Track performance against budget and forecast, proactively highlighting risks and opportunities

Cross-Functional Collaboration

· Work closely with Operations, Accounting, Supply Chain, and Pricing teams to ensure financial alignment and data accuracy

· Support strategic initiatives such as expansion, footprint optimization, and operational process improvements

· Contribute to standardization of financial and operational reporting

· Champion a culture of analytical excellence — teaching, influencing, and empowering leaders to use data strategically

· Share best practices, tools, and insights across the finance organization to elevate overall business intelligence maturity

Tools & Process Improvement

· Continuously evolve analytical methods, tools, and reporting to keep pace with Erie Home’s growth and market dynamics

· Help design and refine operational finance processes that scale with company growth

· Collaborate with IT partners to build tools and dashboards (Tableau, Salesforce, etc.) that elevate visibility and support real-time, data-driven management

Required Education and Experience:

· 4-7 years of progressive experience in FP&A or operations analytics, ideally within either a manufacturing or multi-site, direct-to-consumer or home improvement environment

· Bachelor’s degree in accounting, finance, business, or a related field

· Proficiency in NetSuite, Tableau, Salesforce, and Microsoft Office Suite (Excel and PowerPoint)

Preferred Knowledge, Skills, Abilities, or Certifications:

· Strong strategic and financial acumen; able to connect numbers to business narratives and outcomes

· Familiarity with job-costing, labor productivity metrics, and margin analysis

· Proven ability to communicate financial insights clearly to non-finance partners

· Relentless curiosity with the ability to dig deep for answers and insights

· Proven change agent with the courage to challenge the status quo and drive improvement

· Demonstrated ability to work autonomously in an ambiguous environment, prioritizing effectively and delivering measurable impact

· Exceptional communication and storytelling skills — able to simplify complex insights for senior audiences

· Resilient, adaptable, and comfortable leading through shifting priorities and business dynamics

· Builds trust quickly through collaboration, transparency, and follow-through

· Takes ownership of results, learns from setbacks, and moves with urgency toward solutions

Are We Your Company?

Focused on Growth Erie Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always – Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers – Building trusted relationships at the core of everything we do
• Empowering Employees – Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities – Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Gym membership reimbursement
• Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Erie Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

Diversity and Equal Opportunity

Erie Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.

Who We Are

Ohio Pickling & Processing is a fast-growing steel toll processing plant in Toledo, Ohio. With over 50 years of industry experience, we continue to expand our capabilities through major investments in new slitting lines, advanced pickling technology, enhanced quality controls, and even our own trucking operations. These advancements allow us to deliver greater precision, speed, and value to our customers while creating exciting opportunities for our team. Our growth is fueled by innovation, continuous improvement, and a commitment to providing reliable, customer-focused solutions across the Midwest and beyond.

Join a growing team at OPP! We are currently seeking a skilled Outside Sales Representative. This is a great opportunity for individuals who thrive in a fast-paced, safety-focused industrial environment.

Position Overview

Position Summary

The ideal candidate for this role will possess a customer first mindset, be a self-starter, have great attention to detail and work well within a team. This position is responsible for communicating with customers, entering orders accurately and timely, and following up on work orders.

Job Duties

• Manages an established customer base and ensures customer satisfaction
• Prepare and enter order information into the ERP system according to established procedures and standards
• Able to manage a high volume of customer requests through various forms of communication
• Demonstrates teamwork to ensure accurate work and information is processed
• Establishes and maintains rapport with customers
• Other duties as assigned

Qualifications

· Previous Inside/Customer Service experience preferred

· Industry knowledge is strongly preferred

· Excellent written and verbal communication skills

· Customer focused mindset with great attention to detail

· Able to work well in a fast-paced environment

• Ohio Pickling and Processing is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Job Summary:

The Office Manager will assist the Market Leader / General Manager in providing leadership to the team through overseeing daily operations in all areas of finance, customer service, human resources, and general administrative functions and activities of the office. Partner with Operations Manager to support routing and operations planning.

Supervisory Responsibilities:

· Oversees the daily work activities of the office through scheduling and supervision of customer service representatives, receptionist, and financial service clerks in daily tasks and operations.

· Conducts performance evaluations that are timely and constructive.

· May handle or assist with discipline and termination of employees in accordance with company policy.

Duties/ Responsibilities:

· Assists General Manager in efforts to reach profit, performance, and customer service goals.

· Oversees customer service/sales, to ensure excellence; contacts or assists customers and prospective customers.

· Reviews and manages staffing procedures, ensuring that team assignments and responsibilities are reasonable.

· Supports hiring activities, benefits enrollment, and general HR for business unit.

· Coordinates communication with unit team.

· Oversees and/or completes the preparation of all financial and administrative reports for approval by General / City Manager.

· Coordinates and supports team meetings.

· Supports operations activities when manager is absent.

· Provides support when needed to assist team with assigned duties such as billing / accounts receivable, answering phones, sorting, and distributing mail, and preparing documents.

· Maintains inventory of office supplies; orders new supplies as needed. Performs or facilitates maintenance of office equipment including cleaning, maintenance, and repairs.

· Maintains office files; implements an efficient system for other team members to access files and records.

· Performs other related duties as assigned.

Required Skills/ Abilities:

· Excellent verbal and written communication skills.

· Extensive knowledge of office management procedures.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Excellent math and accounting skills.

· Understanding of general regulatory matters and procedures for proper operation.

Education and Experience:

· Five years of administrative related experience, with 3 yrs. of people management.

· Demonstrated administrative and/or financial management experience.

· High school diploma or equivalent required; Associate degree in business / office administration or related field preferred.

· Demonstrated training and/or mentoring experience.

· Proficient with Microsoft Office Suite, QuickBooks, Route logistics or similar software programs.

· Ability to remain professional and composed under pressure.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to communicate in person, phone, email/written.

· Must be able to lift up to 25 pounds at times.

Staples is business to business. You’re what binds us together.

Business Developer, SLED:

Hunts within defined territory to pursue two main responsibilities: penetration of existing accounts by winning net new sites. Responsible for ramping and onboarding accounts to further expand our customer base. It is a high velocity sales position that leverages a prioritized action list to drive engagement activities and then manages their opportunities through the sales funnel. Requires strong collaboration with Account Management to build strategies for site acquisition; new site targets will be passed by Sales Ops and occasionally selected in partnership with Account Management. Expected to travel to meet clients face to face & effectively use remote methods (phone/internet) to maintain and grow sales relationships within owned geographies.

Work Location: This is a remote position with a regional focus. This position supports customers in Ohio.   While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

What you’ll be doing:

• Consistently meets activity goals and daily metrics with a hunter mindset/approach - outbound dials, sell time, live contacts, and created opportunities
• Effectively partner with Account Management to determine site hunting strategy within existing accounts
• Effectively partner with GPO FSDs to understand contractual complexity and refine net new logo strategy within the Complex segment
• Travel to meet clients face to face & walk the halls of new sites to maintain and grow sales relationships across the account hierarchy
• Develop expertise on contract & coop availability within designated geographies
• Influences on the spot pricing decisions in order to cultivate a seamless customer experience
• Manage sales funnel to close opportunities
• Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products, and assortments including all categories. Capable of overcoming objections and closing the sale
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC)
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process’ and ability to support product selection and standardization
• Experience in Education, State & Local beneficial but not required
• Brings in over $750K / year in revenue
• Create sticky accounts which will continue to purchase from Staples
• Executing strategies defined by Senior Leadership Team
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

What you bring to the table:

• Strong drive and a desire to win
• Strong aversion to complacency
• Proven ability to view rejection as a learning opportunity and double down on next best actions
• Experience and proven track record of business development
• Strong ability to develop and deliver presentations virtually and in person
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• Ability to work with product category sales team members
• Strong business, financial, operations and technology acumen
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
• Ability to function independently with minimal daily supervision
• Ability and motivation to find, develop, and close sales
• Demonstrated work ethic, self-disciplined
• Ability to succeed in a competitive selling or goal-oriented environment
• Ability to be coached and to incorporate feedback
• Professional appearance and demeanor
• Strong organization and time management skills

Qualifications:

What’s needed- Basic Qualifications:

• 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
• 1-3 years of experience in PowerPoint, Excel, and Outlook

What’s needed- Preferred Qualifications:

• Bachelor’s Degree
• Knowledge of Customer Relationship Management tool (CRM)

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
• Salary range from 51k - 70K plus incentive opportunity

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law