Fusionsite Jobs in Usa

Job Summary:

The Office Manager will assist the Market Leader / General Manager in providing leadership to the team through overseeing daily operations in all areas of finance, customer service, human resources, and general administrative functions and activities of the office. Partner with Operations Manager to support routing and operations planning.

Supervisory Responsibilities:

· Oversees the daily work activities of the office through scheduling and supervision of customer service representatives, receptionist, and financial service clerks in daily tasks and operations.

· Conducts performance evaluations that are timely and constructive.

· May handle or assist with discipline and termination of employees in accordance with company policy.

Duties/ Responsibilities:

· Assists General Manager in efforts to reach profit, performance, and customer service goals.

· Oversees customer service/sales, to ensure excellence; contacts or assists customers and prospective customers.

· Reviews and manages staffing procedures, ensuring that team assignments and responsibilities are reasonable.

· Supports hiring activities, benefits enrollment, and general HR for business unit.

· Coordinates communication with unit team.

· Oversees and/or completes the preparation of all financial and administrative reports for approval by General / City Manager.

· Coordinates and supports team meetings.

· Supports operations activities when manager is absent.

· Provides support when needed to assist team with assigned duties such as billing / accounts receivable, answering phones, sorting, and distributing mail, and preparing documents.

· Maintains inventory of office supplies; orders new supplies as needed. Performs or facilitates maintenance of office equipment including cleaning, maintenance, and repairs.

· Maintains office files; implements an efficient system for other team members to access files and records.

· Performs other related duties as assigned.

Required Skills/ Abilities:

· Excellent verbal and written communication skills.

· Extensive knowledge of office management procedures.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Excellent math and accounting skills.

· Understanding of general regulatory matters and procedures for proper operation.

Education and Experience:

· Five years of administrative related experience, with 3 yrs. of people management.

· Demonstrated administrative and/or financial management experience.

· High school diploma or equivalent required; Associate degree in business / office administration or related field preferred.

· Demonstrated training and/or mentoring experience.

· Proficient with Microsoft Office Suite, QuickBooks, Route logistics or similar software programs.

· Ability to remain professional and composed under pressure.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to communicate in person, phone, email/written.

· Must be able to lift up to 25 pounds at times.

The Outside Sales Representative will be responsible for developing and maintaining customer relationships with residential and commercial construction, and events customers.

Duties & Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic regional sales forecasts.
• Performs other duties as assigned.
• Participates in trade organizations, or associates as assigned.
• Ability to travel within the greater Knoxville market routinely, visiting existing and potential customer job sites.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• Bachelor’s degree in marketing, sales, business, or related field, preferred, and
• At least five years of related experience required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to maneuver through active construction sites.
• Must possess a clean MVR and must be able to travel regionally.

Job Type

• Full-time

Compensation: Solid base salary, unlimited commission opportunity on sales, and incentives eligible.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• Day shift