Sales Jobs in Tempe

About Nominal:

Nominal is a DTC jewelry brand rooted in Arabic heritage and Islamic faith, serving a predominantly Muslim, female audience. We're aiming for revenue growth via improving customer lifetime value and building a best-in-class retention engine. We're a lean, high-performing team that punches above our weight.

Reports to: CMO

Location: Phoenix, AZ preferred (remote available for exceptional candidates)

Job Summary:

As Head of Retention at Nominal, you'll own everything that keeps customers coming back: email/SMS strategy, loyalty programs, post-purchase journeys, conversion optimization, and creative promotions. You'll manage our email/SMS agency, work with our CRO agency, and use data to turn one-time buyers into repeat customers. This role is for someone who's driven repeat purchase rate and LTV improvements at a $10M–$50M DTC brand and knows the playbook like they made it.

Key Responsibilities:

Retention & Lifecycle Marketing

• Drive 15%+ improvement in repeat purchase rate through loyalty optimization, segmentation, and targeted campaigns
• Revitalize our loyalty program and turn it into a measurable revenue driver
• Build post-purchase flows, VIP nurture campaigns, and win-back sequences that increase LTV

Email/SMS Strategy

• Own strategic direction of our email/SMS program (managed by agency); grow revenue and drive intentional promotions into those channels
• Grow email list through lead capture optimization and creative list-building tactics
• Optimize flows (welcome, cart abandon, post-purchase, win-back) and create exclusive promotions for subscribers

Creative Promotions & Offers

• Design flash sales and exclusive offers: SMS-only deals, app-early access, discount tiers, VIP perks
• Build promotional calendar with CMO for product launches and cultural campaigns
• Test gamification, spend thresholds, and urgency tactics that drive conversions without cheapening the brand

Conversion & AOV Optimization

• Partner with CRO agency to improve site conversion (currently ~2%) through testing and optimization
• Increase AOV by 10–15% via bundling, upsells, cross-sells, and checkout flow improvements
• Optimize merchandising: move slow sellers to clearance, improve product presentation, reduce friction

Customer Insights & Analytics

• Use data to understand what drives repeat purchases and what causes churn
• Build dashboards tracking CAC, LTV, repeat rate, cohort performance, email/SMS revenue
• Conduct customer research (surveys, reviews, interviews) to inform retention strategy

Agency Management

• Manage email/SMS agency (BAD Marketing), CRO agency (WeConvert), and upsell platform (OneclickUpsell)
• Set strategy, review performance, hold partners accountable

Key Qualifications:

Required:

• 5–7+ years in DTC e-commerce, focused on retention, email/SMS, and lifecycle marketing at Shopify brands doing $10M–$50M+ revenue
• Proven track record improving repeat purchase rate and driving significant email/SMS revenue growth
• Expert with Klaviyo, Attentive, Postscript, or similar email/SMS platforms
• Experience optimizing loyalty programs ( , Yotpo, LoyaltyLion, etc.)
• Strong on conversion optimization: built upsell funnels, tested bundling, optimized checkout flows
• Data-driven: comfortable with CAC, LTV, cohort analysis, TripleWhale, Shopify Analytics
• Experience managing agencies and getting results from external partners
• Bias toward action: test fast, kill what doesn't work, scale what does

Bonus:

• Worked at jewelry, fashion, beauty, or lifestyle DTC brands
• Experience with mobile app marketing and app-exclusive promotions
• Background with culturally meaningful or faith-based brands
  

What This Role Is Not:

• Not focused on paid media (we have an ad buyer for that)
• Not SEO or content marketing
• Not managing a large internal team (you'll work with agencies and our Marketing Ops Coordinator)

If you're deeply interested in this role, please e-mail with an intro and your resume. Subject Line "Head of Retention Application".

THE TEAM

The mission of the Sales Department is to sell clothes, deliver world class client experiences, and build loyal client relationships.

THE OPPORTUNITY

Aritzia is growing, and our Sales team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for delivering flawless Right Selling and Right Servicing to every client. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia.

THE ROLE

As the Style Advisor, you will:

• Sell clothes and earn client confidence through unparalleled styling expertise
• Deliver world-class experiences by creating meaningful, memorable moments
• Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia

THE QUALIFICATIONS

The Style Advisor has:

• Passion for providing excellent service and outstanding customer experiences
• A commitment to learn and apply Aritzia's Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• The skills that are an asset to perform in the role and the appetite to continuously learn and develop oneself
• A commitment to quality and investing in results that add value to the business
• An understanding and a passion for the industry in which we operate
• An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences

THE PERKS

Some of the industry-leading benefits you will receive work at Aritzia

• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

About Quail Construction

Quail Construction—proudly part of the Helix Traffic Solutions family—brings over 20 years of expertise in traffic control and restoration services, operating across Arizona and Nevada. What began as a small team has evolved into a trusted statewide provider, offering comprehensive solutions that include traffic control planning, flagging, asphalt and concrete restoration, custom signage, and equipment sales and rentals. Our fully integrated services ensure safe, efficient work zones and special events, while our unwavering commitment to integrity, excellence, and teamwork underpins everything we do.

Vice President Operations

Quail Construction currently has a Vice President of Operations position available. To qualify you must have previously been a Branch Manager and/or possess managerial experience in Traffic Control and Permanent Sign Installation.

Duties and Responsibilities:

• Oversee and lead branch managers in operations of Quail.
• Build client relationships and develop strategies related to company policies and procedures.
• Coordinate labor and equipment logistics between branches
• Serve as a hands-on role in every aspect of construction management including completing projects by completion dates.
• Ensure quality compliance
• Facilitating discussions and problem solving at a branch and corporate level
• Bidding projects
• Meet and work closely with other executives
• Analyze reports and financial statements
• Other duties assigned by the General Manager of Quail.

Compensation Offered:

• Salaried position ( $110,000- $130,000)
• Eligible for health insurance after averaging 30 hours per week for 60 days
• Eligible to participate in employer matching 401K and profit sharing
• Discretionary Time Off and Holiday Pay per company policy – see Paid Leave Policy
• Eligible for employer paid life insurance, benefit amount of $50,000 at no cost to employee
• Eligible for additional supplemental life insurance, short and long term disability insurance

(employee paid)

• Employee would receive company paid cell phone.
• Employee would receive a company vehicle

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

As a key player in our marketing department, you will be responsible for delivering on the company's content strategy and ensuring it aligns with our brand, engages our target audience, and drives business growth. This role requires a creative thinker with a strong understanding of the technology landscape (and associated trends), and the ability to work cross departmentally for alignment, oversight, and consistency.

How You'll Shape the Experience:

Content Creation

• Work alongside a team of marketeers, including data analysts, designers, and multimedia specialists, to produce high-quality and compelling content.

• Generate a variety of content types, including social media management, blog posts, campaign kits, research reports, case studies, byline articles, infographics, videos, and more.

• Execute a thought leadership content strategy that aligns with the company's overall marketing objectives and brand positioning.

• Create a cohesive and engaging narrative that communicates the value proposition of our Reputation Platform to our ICP and beyond. Support our awareness efforts and thought leadership bench.

Campaign Support

• Work closely with the marketing and sales teams to support campaigns with relevant and impactful content.

• Align content creation with product launches, research initiatives, awareness campaigns, promotions, and other strategic initiatives.

Brand Consistency

• Ensure consistency in messaging, tone, and branding across all content channels and platforms.

• Uphold and enhance the company's brand identity through compelling storytelling.

Performance Metrics

• Monitor and analyze content performance metrics and provide insights to optimize future content

• Utilize data and analytics to refine content strategies and optimize future efforts.

The Skills That Set You Apart:

• Bachelor's degree in Marketing, Communications, or a related field or equivalent experience

• 5+ years of marketing experience, including demonstrated expertise in content creation and management, preferably within the SaaS or Mar-Tech industry.

• Strong understanding of SEO principles and experience in optimizing content for search engines.

• Excellent project management skills with the ability to drive initiatives forward and collaborate effectively across teams.

• Exceptional written and verbal communication skills.

• Creative thinking and a passion for staying ahead of industry trends.

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Detail of Responsibilities

Reporting to the CEO and management team, the Chief Operating Officer will oversee a construction operations team. The COO will provide leadership, management, and vision to ensure that the company delivers exceptional operational outcomes to meet agreed upon growth objectives.

Specific Responsibilities & Key Deliverables:

• Oversee Corporate P&L
• Drive quality and profitability to meet or exceed company objectives
• Create clarity of roles and full accountability for performance of the business in terms of top line growth and efficiency (earnings) that are sufficiently predictive to enable near real-time intervention into problem areas
• Assess organizational structure and recommend changes for optimization and efficiency
• Develop appropriate KPI’s to measure and predict performance top line growth, efficiency, etc.
• Lead operations by example, encouraging company’s culture and directing any changes as agreed to in conjunction with CEO.
• Investigate, approve and implement broadened scope of operations and revenue streams with CEO approval. Potential areas of development include service, millwright and expansion of existing trades.
• Work with CFO to assist the Senior Managers to develop, and then meet the annual earned revenue plan.
• Review and approve all estimates.
• Conduct project review meetings daily, weekly or monthly as necessary to evaluate health of projects in accordance with schedule and estimates and remedy emerging problems.
• Support leadership team members (project management, estimating, purchasing, sales, finance, special projects, service, design and others) for the greater good of the firm’s overall success. Act as final resolution to any unsolved problems or intercompany disagreements.
• Conducts monthly project reviews, in conjunction with the financial team, of all projects, for any variance in individual project objectives (customer satisfaction, schedule, cost, customer satisfaction, staffing issues) and the Project Manager updates forecasts accordingly.
• Partner with senior leadership team to evaluate current strategies of organization to ensure continued growth and success
• Continually drive innovation within operations
• Champion the recruiting, selecting, orientating, training, coaching and disciplining of the operations team as needed
• Champion company BIM coordination, Lean and Prefabrication initiatives
• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools

Oversee Direct Reports:

• Oversee labor pool through labor managers.
• Oversee the delivery of all planning work.
• Oversee monthly reporting on all changes from previous forecasted objectives.
• Oversee any subcontract procurement and management through the Project Managers.
• Oversee the delivery of commissioning services through the appropriate channels.
• In conjunction with financial managers, oversee the cash management of projects to ensure positive working capital.
• Oversee project safety plans through the project managers, labor managers and Safety Manager.
• Oversee proactive tool management through shop manager or labor managers.
• Oversee warranty accounts when necessary.
• Final approval of all labor and shop issues.

FUNCTIONAL skills/experience needed:

• Field services leadership experience (distributed team)
• Operations team leadership
• Proven experience in process strategy and implementation
• Organizational assessment and strategy
• KPI development and management
• Experience working in highly complex organizations
• Recruitment, selection and on-boarding/training

INDUSTRY Experience: Construction Services

• Commercial and Industrial new construction
• Non-Residential (commercial) construction
• Industrial Plant and Equipment Relocations
• Specific specialty contracting: Mechanical, Electrical, Plumbing, Millwright & Rigging

STAGE of Company Experience

• Emerging/growth phase of company development & rapid revenue growth, $50-$150M+

MANAGEMENT & Leadership Experience

• Experience reporting to CEO/President in past
• Experience leading construction professionals
• Successful history meeting and exceeding KPI’s and key metrics for organizations
• Passion for and prior history of creating high performing teams
• “Player-coach” approach to management/leadership
• Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit
• Building scalable management processes without suffocating innovation/speed

GENERAL

Finally, this individual should have as many as possible of the traits required to succeed in this leadership position:

• High levels of intelligence, analytical strength and conceptual ability.
• The ability, and willingness, to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals’ capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
• Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible.
• Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.
• Outstanding planning and organization skills.
• Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
• A sense of ownership, not just of his or her own work, or that of their department, but a sense of ownership for the company as a whole.
• Demonstrated success as a people leader, including the ability to set and gain buy-in for strategic direction and vision, attract, hire, retain, and develop high performing teams, and establish an engaging culture of accountability, quality, and customer focus.
• Demonstrate professional behavior and actions consistent with the companies values