Sales Jobs in Taylor
78 positions found — Page 6
Territory Sales Representative (Outside B2B Sales)
Sales Territory: Local Radius to Detroit, MI
Workplace: Hybrid of Field, Remote, Office
Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance
The Culture Sets the Vibe
At Ernest, we don’t just build careers—we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you’re valued, supported, and empowered to thrive. This isn’t just a place to work—it’s a second home, a second family, our Ernest family.
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Ready to build something that’s yours—forever?
At Ernest, we don’t just sell packaging—we build partnerships. We’re looking for a Territory Sales Representative who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally).
This is outside sales with serious upside. You’ll prospect, pitch, and open new accounts—and then own and grow them. You’ll keep earning residual income from every account you bring in. That’s right—forever.
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What You’ll Do
- Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory
- Develop a book of business through new client acquisition
- Manage and grow the accounts you open—these are yours to keep
- Offer solutions with our products in packaging, automation, janitorial, safety, and beyond
- Represent the Ernest brand with professionalism and personality
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What You’ll Get
- Uncapped earnings: Base salary + 15% commission + bonuses + car allowance
- Residual income from your accounts (even years down the line). High impact, high reward. $200k–$400k isn’t a stretch—it’s the standard for our best.
- Benefits: Medical, dental, vision, 401(k), PTO
- Culture that clicks: Fun, supportive, driven—we root for each other
- Legacy with lift: 75+ years of innovation, and we’re still growing
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What We’re Looking For
- Passion for sales and relationship-building
- Previous experience in outside sales is required
- Hunter mentality with a knack for face-to-face engagement
- Resilience, positivity, and an entrepreneurial gritty spirit
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We're not your typical company—and we don’t want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary.If this is you, let's do this. Unbox your potential by moving packaging forward—with Ernest.
Wanna see what makes us Ernest? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
About Us:
Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.
General Description:
The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential.
Type of position:
Full-time
Reporting to:
Restaurant Franchise Partner
Hours: 50-65 hours/week
Exempt
Duties and Responsibilities:
- Oversee front-of-house operations by managing labor via scheduling, bar inventory, and ensuring compliance with federal, state, and local regulations.
- Conduct pre-shift meetings focused on service, upselling, and brand standards.
- Ensure seamless execution of KPOT service model.
- Maintain cleanliness, organization, and safety standards.
- Monitor wait times, table turns, and guest flow.
- Recruit, train, and develop hourly team members. Coach and hold staff accountable to performance standards.
- Drive sales growth and local marketing initiatives
- Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures.
- Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.
- Ensure compliance with all health department regulations.
- Maintain proper food handling, storage, and sanitation standards.
- Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance.
- Additional responsibilities as assigned.
Essential Functions
- 5+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision.
- Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards.
- Proficient in POS systems, scheduling software (specifically 7Shifts), purchasing platforms, streamlining daily operations.
- Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.
- Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.
- Strong communication and a passion for delivering world-class service at every touchpoint.
- Ability to stand for extended periods.
- Push, pull up, or lift up to 50 lbs.
- Occasionally kneeling.
- Comfortable working around grills and hot cooking surfaces.
Perks & Benefits
- Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime.
- Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement.
- Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives.
K-Pot Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.
we are seeking for a dynamic and experienced SALES REPRESENTATIVE to join our team.
The ideal candidate will be responsible for managing key client accounts, driving sales, and fostering strong relationships with clients.
Key Responsibilities
- Conduct technology sales to prospective clients
- Negotiate contracts and agreements with customers
- Analyse market trends and customer needs to develop tailored solutions
- Manage sales pipeline and meet or exceed sales targets
- Develop and maintain strong client relationships
- Drive business development initiatives and identify new opportunities
- Engage in B2B sales activities
Essential Business Responsibilities
- Business develop in NA market, such as market investigation, new project quotation, product profile updates, sample management, etc.
- Product scope: Automotive Interior decoration parts, such as Instrument panel, Console, Door Trim Panel, Headliner, etc.
- Customer relationship management
- Supporting China team in engineer, quality, and commercial, etc.
Who we’re looking for
- 5+ years of sales experience in interior or exterior industry with an understanding of customers, competitors, market conditions and development trends.
- Bachelor’s degree in business, engineering or manufacturing.
- Familiar with automotive product manufacturing processes and systems, such as injection, welding, wrapping and assembling.
- Familiar with OEM procedure, such as GM, Ford and Stellantis.
- Ability to travel.
-Background in OEM or T1 will be favorably looked upon.
-English can be used as the working language
Company Overview
Family is a word that’s often misused, or overused. At Millcraft, however, it’s simply the truth — a continuing family story of devotion to customers, quality, and service, while always evolving and innovating to make doing business easier. We hold strong to our principles of honesty, responsibility and integrity. These are the common threads that tie our rich history to our dynamic present. And why Millcraft amid the most technology driven distributors in the paper, packaging and graphic industries, will always feel like family.
Our Roots
Some things don’t change. We are the same hometown paper merchants our loyal clients have always known. But today we look different, with a strong, expanding, regional footprint and a network of partners that allow us to continue to diversify our offerings and provide products, service, technology and continuous growth to our customers.
Pauline and Harold Keil started Millcraft in 1920 with a simple philosophy: honor the customer relationship. Three generations of women owners have carried on those Millcraft values for nearly 100 years. Today, Millcraft is steered by Travis Mlakar, CEO, who continues to focus on family and community while forwarding innovation and leading the company into new, promising markets that allow our customers to remain strong and relevant in a quickly changing environment.
Where we’re going
We believe in innovation and evolution. But we’ll never stray from the values central to our long-lasting relationships with clients, suppliers, and communities. We are relentless in our drive to find fresh solutions and implement new technologies. Sometimes, our clients’ demands drive our expansion into new markets. We help your ideas grow from seed to fruition, together.
What we believe
Accessibility, flexibility, and creativity at Millcraft we have grown a business for over a century based on these ideals. We are family owned and Midwest strong, committed to supporting our communities because these are our homes. We lead our business guided by our principles, which tie us to our rich history and serve as a platform for innovation and growth.
We care. We know. We evolve. We deliver.
Our team is an extension of your business. Whatever you need, we’re here. Just ask.
Position Overview
Millcraft is currently looking for a driven, self-starting, and motivated Account Manager to join our Detroit team. We are seeking an Account Manager located in Detroit, MI with proven sales experience, open to actively engaging with prospects and generating leads through cold calling. Reporting to the Regional Sales Manager, the ideal candidate will have hands-on experience driving sales through direct outreach and relationship-building with potential clients. In this role, you will be responsible for developing and maintaining strong customer relationships, identifying their business needs, and offering tailored product and service solutions. From office products like paper and envelopes to specialized packaging supplies and cutting-edge equipment, we serve a broad range of industries. Our Account Managers lead customer engagements, uncovering opportunities and collaborating with internal specialists to deliver exceptional results.
Key Responsibilities:
- Cultivate strong client relationships by understanding their needs and delivering bespoke solutions
- Drive profitable growth by presenting and promoting our products and services
- Serve as a liaison between clients and internal resources, ensuring seamless communication and resource allocation
- Provide expert guidance to Customer Services Representatives, ensuring adherence to quality standards and customer specifications
- Lead new business acquisition efforts through proactive prospecting and networking, leveraging various channels including social media
- Gather and provide valuable feedback from clients to enhance service offerings and product development
- Maintain accurate records of customer information, sales activities, and business opportunities
- Prepare compelling presentations, proposals, and price quotations, demonstrating the value of our solutions effectively
- Foster collaboration across functional units to optimize operational efficiency and customer satisfaction
- Contribute to the development of actionable solutions and best practices through feedback and collaboration
Minimum Qualifications:
- Bachelor’s degree in business or related field is preferred, relevant experience will also be considered.
- 3+ years of experience in sales or customer experience role.
- Experience in the paper, packing or related industries is a plus.
- Proficiency with Microsoft Office Suite required; experience with Microsoft D365 and/or HubSpot preferred.
- Willingness to travel within the Cincinnati, Kentucky and Indiana area is required to visit customers and prospects.
Required Skills and Abilities:
- Proven expertise in sales promotion and business development and/or demonstrated experience managing customer relationships;
- Exceptional verbal and written communication skills, with a polished and professional demeanor;
- Highly responsive, proactive, and dedicated to providing outstanding customer service;
- Strong negotiation skills and the ability to influence and persuade stakeholders;
- Excellent organizational, time management, and follow-up skills, with the ability to focus on achieving goals;
- Ability to create presentation-ready, polished written materials that are effective and aesthetically pleasing;
- Self-motivated, disciplined, and driven to succeed, with a high level of accountability and engagement.
Position Overview:
Mills Siding & Roofing is seeking a motivated and driven Outside Sales Representative to join our storm restoration team. This role involves direct, door-to-door engagement with homeowners in storm-affected areas to identify potential property damage and educate customers on our restoration services. This is a field-based sales position offering hands-on experience in exterior restoration, insurance-claim processes, and residential project management.
Key Responsibilities:
- Conduct door-to-door outreach in designated storm-impacted neighborhoods
- Offer and perform free, no-obligation roof inspections to assess potential storm-related damage
- Inspect properties for potential storm-related siding and roofing damage
- Educate homeowners on the restoration process and insurance claim procedures
- Generate and follow up on qualified leads
- Coordinate with project managers and production teams to ensure smooth project execution
- Maintain accurate records of customer interactions and project status
Qualifications
- Strong work ethic with a self-driven, competitive mindset
- Confidence engaging homeowners face-to-face in a door-to-door setting
- High level of personal accountability and follow-through
- Resilience and persistence — ability to handle rejection professionally
- Strong communication and interpersonal skills
- Goal-oriented with a desire to earn performance-based income
- Ability to work independently while representing the company professionally
- Comfortable working outdoors in various weather conditions
- Reliable transportation and valid driver’s license
- Sales or customer service experience is a strong plus, but not required
Pay
- $750 starting weekly pay for training
Salary: $100,000
- $120,000 per year A bit about us: A fast-growing manufacturing organization, and we are rapidly growing our Technical Sales team!! Why join us? Hybrid
- required 3 days in office based in Detroit Benefits: Medical, Dental, Vision, 401K & Match, Vacation/Sick time Job Details Job Details: We are seeking a dynamic and experienced Permanent Engineering Business Development Representative to join our team.
This is a unique opportunity to work in a hybrid office role that requires 30% domestic travel, allowing you to interact directly with engineers and R&D teams across the country.
As a key member of our team, you will be responsible for driving business growth in the Engineering Plastics Industry.
This role involves managing multiple accounts, identifying target opportunities, and acquiring new customers to expand our business footprint.
Responsibilities: Develop and implement effective sales strategies to drive business growth.
Leverage your knowledge of engineered plastics and materials to deliver compelling sales presentations and product demonstrations.
Identify, target, and secure business from new customers, expanding our company's market share.
Manage multiple accounts, ensuring customer satisfaction and maintaining long-term relationships.
Collaborate with engineers and R&D teams to understand customer requirements and provide appropriate solutions.
Utilize Salesforce and Microsoft Office to track sales activities, plan strategies, and report on sales performance.
Travel domestically up to 30% of the time to meet with potential clients and attend industry events.
Qualifications: A minimum of 5 years of experience in B2B sales within the engineering or plastics industry.
Proven track record in new customer acquisition and managing multiple accounts.
Extensive knowledge of engineered plastics and materials.
Proficient in using Salesforce and Microsoft Office.
Excellent communication, negotiation, and presentation skills.
Ability to travel domestically up to 30% of the time.
Strong analytical skills with a problem-solving attitude.
A team player with the ability to work independently when required.
Bachelor's degree in Engineering, Business, or related field would be a plus.
Join us and be a part of a rapidly growing company that offers a competitive salary, great working environment, and exciting opportunities for professional growth.
Apply today and take the next step in your career in the engineering plastics industry! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
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- Michigan Our Client is seeking a proven Director of Sales, Healthcare to lead and scale a high-performing sales organization within the healthcare category.
This role is designed for an experienced sales leader who thrives in a fast-paced, consultative environment and has a strong track record of building, coaching, and inspiring teams to deliver sustained revenue growth.
As Director of Sales, Healthcare, you will be responsible for setting the sales vision, driving strategic and profitable growth, and ensuring excellence across the full healthcare sales lifecycle.
You will leverage deep knowledge of healthcare marketing, digital advertising, regulatory considerations, and patient engagement strategies to deliver innovative, data-driven solutions that produce measurable outcomes for healthcare organizations.
Compensation for this position is comprised of a base salary plus commission compensation.
The base salary range is $105,000
- $150,000 per year.
Additional commissions bring total potential target compensation to $161,000-$210,000.
Key responsibilities of the Sales Director include: · Profitable Growth: Meet or exceed revenue targets by leading high-performing teams with rigor, holding teams accountable to performance metrics, pursuing top prospects with discipline and aligning client needs to their KPIs to ensure competitive success.
· Strategic Leadership: Develop and execute sales strategies tailored to healthcare clients, leveraging proprietary and third-party digital offerings including display, video, email, social, search, SEO, OTT/CTV, DOOH and sponsorships.
· Talent Development: Coach and build a high-performing sales team with healthcare-specific knowledge.
Foster a culture of innovation, collaboration and continuous learning to achieve common objectives.
· Data-as-a-Service Expertise: Drive adoption of data-driven solutions, including audience segmentation, data integration and predictive analytics to help healthcare clients optimize outreach and ROI.
· AI Integration: Champion the use of AI tools to enhance campaign personalization, sales enablement and forecasting.
Identify opportunities that accelerate growth in the healthcare vertical.
· Client Success Focus: Ensure top-tier client results through consultative selling, strategic planning, and cross-functional alignment with marketing, operations and data teams.
To be considered for this position you should have: · Bachelor’s degree in business, marketing or related field · Minimum ten years’ proven successful sales experience, with at least five years’ sales leadership experience in building and coaching sales teams · Five or more years of healthcare sales experience preferred, or equivalent expertise in digital marketing Consistent, proven history of exceeding sales goals and driving profitable revenue growth · Ability to lead, inspire and motivate a diverse sales team · Exceptional communication, interpersonal, negotiation and presentation skills · Proven analytical skills to analyze and interpret sales data to inform strategic decisions and drive data-driven solutions · High proficiency with Customer Relationship Management (CRM) software and sales tracking and performance software This is a remote role requiring reliable transportation for regular client meetings, team engagements, and industry events "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."
As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.
This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat.
During a Typical Day, You'll Provide an exceptional member experience in every interaction.
Provide insightful advice and direct support to members in need.
Diagnosis of issues and provide resolution with teaching and guidance.
Partner with legacy app owners for troubleshooting and resolution.
Research and resolve billing or payment issues.
Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.
Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.
What You Bring to the Role High school diploma required; Associate or bachelor's degree is a plus 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing Fluent in French and English (both written and verbal) A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.
What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour $2.00 per hour premium for the bilingual skill (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.
Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.
In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.
About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect- a team that is accountable, dependable, and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Remote
This Jobot Job is hosted by: Forrest Mack
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $150,000 - $200,000 per year
A bit about us:
A North American company specializes in distributing and remanufacturing softwood and hardwood lumber, as well as specialty panel products for industrial, construction, and packaging sectors. It offers custom wood packaging solutions, including crates, pallets, and boxes, supported by multiple facilities across Canada and the U.S. Known for reliable supply chain and just-in-time delivery services, it supports applications such as truss manufacturing and concrete forming. The company has earned recognition for excellence, including Canada’s Best Managed Companies and Great Place to Work® certification, and continues to grow under private investment ownership.
Why join us?
Comprehensive package including 401(k) with company match, medical/dental/vision coverage, performance-based pay with uncapped commissions, PTO and holidays, flexible/remote work options, wellness programs, and employee support benefits.
Job Details
Please note: Only candidates with a background selling wooden crates and pallets as an actual product can be considered for this role.
Qualifications:
- 3+ years of B2B sales experience selling wooden crate packaging solutions
- Proven success in managing the full sales cycle.
- Strong communication and interpersonal skills.
- Ability to develop and execute strategic sales plans.
Key Responsibilities:
- Sales Leadership: Identify, prospect, and win new industrial accounts in sectors such as manufacturing, automotive, aerospace, and heavy equipment.
- Relationship Building: Develop strong connections with procurement, operations, and supply chain leaders, becoming a trusted advisor who understands their challenges and delivers measurable results.
- Strategic Planning: Create and execute territory growth plans with precision, partnering with internal teams to deliver flawless service and innovative solutions.
- Industry Representation: Represent Weston Forest at trade shows, customer sites, and industry events.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services