Sales Jobs in Solon Ohio Flexible

The Sales and Customer Service Specialist located in Mayfield serves as a primary point of contact for clients, combining proactive sales expertise with top-tier customer service. This role is responsible for identifying client needs, presenting product or service solutions, and ensuring a seamless client experience from initial inquiry through post-sale support.

Responsibilities:

• Perform sales administration tasks, including maintaining accurate records of customer transactions, preparing reports, and supporting the sales team in day-to-day operations.
• Deliver excellent customer service by responding promptly to client inquiries and providing knowledgeable assistance both before and after sales.
• Prepare and send customer quotes accurately, ensuring all proposals align with company pricing and guidelines.
• Conduct diligent sales follow-up with clients via phone, email, and other channels to nurture relationships and close sales opportunities.
• Travel to trade shows and association meetings as needed to represent the company, build industry connections, and support business development efforts.
• Enter orders into the system with high attention to detail, ensuring accuracy and timely processing for customer satisfaction.

Qualifications:

• Experience in sales, customer service, or a related client-facing role is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Problem-solving mindset and ability to handle challenging situations diplomatically.
• Organizational skills and attention to detail for managing client records and follow-ups.
• Skilled in QuickBooks
• Ability to work independently and as part of a team in a fast-paced environment.

Qualified? Please apply today!

General Description:

Manage company quality system so that our products and services meet the satisfaction of our customers, our market, our fellow associates, and our shareholders.

Responsibilities:

• Maintain “Continuous Improvement” philosophy throughout organization.
• Champion quality-focused team training and development.
• Ensure continued compliance with all quality management system certificates.
• Prepare organization for quality management system audits (ISO 9001:2015; ISO 14001:2015; AS9100-2016).
• Ensure compliance with safety and environmental requirements.
• Assist in maintaining all measuring equipment.
• Work with manufacturing team to achieve IATF16949 certification.
• Guide the development and upkeep of best practices across distribution and manufacturing.
• Partner with sales and other functional teams to understand customer quality requirements and metrics.
• Work with American Ring teams and customers to ensure performance goals reflect needs of stakeholders.
• Conduct comprehensive audits of all operations to verify alignment with established performance goals.
• Audit quality systems and processes for deficiencies and implement appropriate quality actions.
• Monitor all quality actions.
• Resolve corrective actions to uphold both customer and American Ring quality standards.
• Work with sourcing manager to confirm APQP meets customer expectations.
• Review/Audit APQP against customer expectations.
• Oversee maintenance of quality documents covering customers and vendors.
• Report changes in quality processes and documentation to sales, purchasing, sourcing, and production teams.

Non-conformance, Print changes, Cert Requirements, Packaging requirements

• Maintain Records.
• Collaborate with colleagues, managers, and cross-functional teams to achieve superior quality outcomes.
• Provide quality support for design and development teams.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Retirement Plan Advisor assists individuals in achieving a successful retirement and planning their financial future through group and individual presentations to new and existing defined contribution Government 457 plan participants. This role uses data-driven, analytical thinking to lead impactful conversations with participants, meets client service level agreements and achieves annual targets as assigned. This position will also assist the Relationship Management team in effectively establishing and maintaining relationships with key stakeholders within the territory assigned.

This Advisor will work with public employees in NE Ohio and must be based in this territory and able to travel as necessary.

What you will do

• Conduct Retirement Readiness Reviews, as well as other individual meetings and group presentations, with targeted participants using consultative expertise to improve retirement outcomes

• Develop and maintain strategic partnerships with key stakeholders for each location within assigned territory or for assigned employer-sponsored plans

• Conduct one-on-one virtual and on-site group meeting by using various technologies in a professional manner

• Manage meeting schedule, including travel booking

• Create and execute dynamic business plans and tactics to drive positive retirement income objectives for participants

• Document interactions in Salesforce and collect required information to adhere to guidelines for regulatory compliance

• Achieve plan level and individual goals to help achieve service level agreements and business results

• Participate in client meetings, sales finals, or other external meetings as needed

• Work collaboratively across internal service and management teams to improve effectiveness

What you will bring

• Bachelor's degree or equivalent work experience in lieu of a degree

• 3 – 5 years relevant financial services experience

• Strong presentation skills required

• Proficiency in MS Word, Excel, PowerPoint, and Teams required

• Strategic thinker who can work independently required

• Strong relationship building and territory management skills required

• FINRA Series 6, 63, 65 registrations required within established timeline; current FINRA registrations strongly preferred

• FINRA fingerprinting required upon hire

What will set you apart

• Working knowledge of Salesforce preferred

• Working knowledge of building blocks for successful retirement planning preferred

• Basic understanding of defined contribution plans preferred

• Practical experience providing high-level, consultative client interactions preferred

#PJRPA

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

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Bessemer Management is a transportation organization comprised of a family of 5 logistics/trucking companies with 90+ years of experience operating in multi-faceted transportation modes. We are a dynamic and growing organization.

Kaplan Trucking, one of our 5 companies and one of the most experienced steel hauling trucking companies in the United States, has an opportunity for a full-time, on-site Operations Trainee in our Cleveland, Ohio office.

In this role and as part of Kaplan’s Operations Team, you will learn how to manage, analyze, streamline, and develop many of the company’s operational processes. Initially, you will work alongside employees in several of our different operational departments, including Central Operations, Plates/Permits/Tolls, Applications, and Dispatch, to learn our business, the transportation industry, and how to directly support our truck drivers, terminal network, customers, and members of the general public. You will also work alongside our Operations Team managers to learn how they cultivate growth through inside sales activities and new business development opportunities.

If you have an entrepreneurial spirit and are looking for a challenging, constantly-evolving work environment where everything you do has a direct, immediate impact on the company, this role could be a great fit for you. In addition, as we are very intentional about promoting our employees from within our organization, we strongly encourage candidates with management aspirations that are looking for a long-term role to grow within a company to apply for this position.

Qualifications & Interpersonal Skills

• Strong entrepreneurial spirit
• Demonstrated ability to understand, evaluate, and improve a company’s operational and organizational effectiveness
• Strong analytical aptitude
• Customer service-oriented
• Strong communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
• Ability to interact with a variety of people, including truck drivers, terminals/agents, vendors/customers, co-workers, and internal departments
• Ability to work under pressure
• Positive attitude and friendly demeanor

Benefits

• Hours: In-office, Monday through Friday, 8:00 AM to 5:00 PM, based in our Corporate Office in Valley View, Ohio
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

About Our Company:

Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. Our family of five trucking companies (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) is comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.

Duties and responsibilities include:

• Ensuring both the company and clients adhere to contract/specs
• Day-to-day communication with customers/clients, answering questions, managing conflicts and collecting feedback and escalating as appropriate
• Maintaining up-to-date knowledge of company products and services
• Effectively providing client support and communication
• Facilitating inter-departmental communication to provide effective client support
• Building, maintaining, and strengthening relationships between the company, reps and clients by providing optimal service
• Assisting sales team with identifying opportunities to up-sell/cross-sell services and products
• Identifying internal procedures that adversely affect customer satisfaction and working with internal areas to build consensus and accomplish improvements
• Liaise between customers, contractors, sales reps and appropriate personnel
• Interacting with customers including contractors to provide support and information on an assigned product or service
• Ensuring that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
• Using knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
• Using knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
• Being familiar with other product and services to support staff of Client Relation Specialists
• Collaborating with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
• Performing other related duties as assigned
• Collaborating with regional sales resources to improve their customer service experience
• Escalating issues or situations as appropriate
• Understanding contractor, sales representative and customer perspectives to improve their order experience
• Building relationships directly with contractors, sales representatives, customers and internal staff

Experience and education required:

• 1 to 2 years experience and/or training in this type of work
• High School Diploma or GED
• Strong verbal and excellent written communication skills; strong attention to detail
• Excellent time management skills
• Excellent customer service skills
• Ability to develop working relationships at multiple levels of the organization
• Collaborative team player with the ability to build consensus
• Proficient with Microsoft Office Suite and SAP
• Ability to handle change and ambiguity
• Effective in a fast paced environment
• Ability to be self-directed and motivated
• Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Title: Manager of Accounts Payable

Location: New Haven, CT (Hybrid)

Duration: Fulltime

("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)

A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits

Job Description:

Job Summary:

The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.

The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.

Core Responsibilities

• Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
• Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
• Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
• Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
• Maintain accurate records and documentation for all AP transactions.
• Monitor aging reports and ensure timely payments to vendors.
• Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
• Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
• Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
• Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
• Assist with audits and provide necessary documentation.
• Research and respond to inquiries from K of C staff and vendors; resolves issues.

Skill Qualifications

Required:

• Strong knowledge of accounting principles and AP best practices
• Supervisory skills or ability
• Experience in a high-volume, multi-entity environment
• Excellent organizational, analytical, and problem-solving skills
• Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
• Ability to manage multiple priorities and meet deadlines
• Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
• Experience with federal and state tax forms
• Attention to detail
• Sound judgment

Systems/Technical Knowledge:

• Exposure to large-scale enterprise, financial systems (e.g. SAP)
• Microsoft Office, including Word, Excel and PowerPoint

Education and Experience Qualifications

Required:

• BS in Accounting
• 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
• Familiarity with automated AP tools and workflow systems.
• CPA or CMA certification preferred