Sales Jobs in Pine Brook, NJ

74 positions found — Page 6

Restaurant Manager – Store Operations
Salary not disclosed

Job Overview

The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.

Job Responsibilities:

Operations & Guest Experience

Oversee daily Front-of-House and Back-of-House operations.

Ensure all shifts and events are staffed according to projected sales.

Deliver superior service and respond promptly to guest incidents and complaints.

Manage restaurant culture, always ensuring hospitality and professionalism.

Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.

Collaborate with the Kitchen Managers to approve menu changes and specials.

Manage music, ambiance, and security to support the guest experience.

Financial & Administrative Management

Review and approve weekly financial reports for owners and team.

Conduct monthly P&L reviews and fiscal reporting with the Owners.

Forecast sales and manage controllable costs to align with budget.

Oversee invoice coding, invoice processing, and petty cash systems.

Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.

Utilize inventory tracking software to monitor food, beverage, and supply usage.

Approve staff schedules and monitor labor systems (Proforma vs. actual).

Human Resources & Team Development

Lead employee recruiting, interviewing, and new hire orientation.

Oversee preparation of new hire packets and onboarding materials.

Provide regular manager and chef training, coaching, and development.

Conduct manager and chef performance reviews.

Address HR issues and support employee relations with fairness and consistency.

Manage uniforms and maintain professional appearance standards.

Develop and execute rewards and incentive programs to increase staff engagement.

Training & Continuing Education

Maintain training programs for both new and current employees.

Ensure compliance with recipes, preparation, and safety standards.

Provide continuing education opportunities for all staff.

Select and train trainers for effective knowledge transfer.

Lead shift meetings and weekly manager meetings with clear agendas.

Compliance, Safety & Risk Management

Ensure compliance with all health, sanitation, and safety regulations.

Manage safety programs including workers compensation, clinic, and hospital resources.

Oversee licensing and permit renewals.

Maintain accurate safe logs and security procedures.

Marketing & Community Relations

Execute branding and sales-building initiatives.

Support public relations and marketing programs under the Owners guidance.

Represent the restaurant within the community to foster relationships and grow visibility.

Reporting & Communication

Maintain a standardized Manager Log with consistent format and process.

Provide weekly updates to ownerships.

  • Communicate clearly and consistently with staff and leadership.

Desired Traits

  • Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
  • Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
  • Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
  • Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.

Compensation & Benefits

  • Salary:80-100k per year
  • Benefits: Paid sick leave, paid vacations

If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!


REQUIREMENTS
  • Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
  • Strong leadership and people management skills in food service, with strong ability to coach and develop a team
  • Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
  • Solid understanding of food safety standards and cost control practices
  • Excellent communication and problem-solving skills
  • Highly organized and able to multitask in a high-volume environment
  • Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
  • Experience in budgeting, forecasting, and P&L analysis
  • ServSafe Manager Certification or equivalent food safety training
  • Ability to work under pressure in a fast-paced environment
  • Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs

About Us:

Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.

Not Specified
General Manager – Sales & Profitability
🏢 Mercado Montclair
Salary not disclosed
Montclair, New Jersey 1 week ago

Job Overview

The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.

Job Responsibilities:

Operations & Guest Experience

Oversee daily Front-of-House and Back-of-House operations.

Ensure all shifts and events are staffed according to projected sales.

Deliver superior service and respond promptly to guest incidents and complaints.

Manage restaurant culture, always ensuring hospitality and professionalism.

Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.

Collaborate with the Kitchen Managers to approve menu changes and specials.

Manage music, ambiance, and security to support the guest experience.

Financial & Administrative Management

Review and approve weekly financial reports for owners and team.

Conduct monthly P&L reviews and fiscal reporting with the Owners.

Forecast sales and manage controllable costs to align with budget.

Oversee invoice coding, invoice processing, and petty cash systems.

Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.

Utilize inventory tracking software to monitor food, beverage, and supply usage.

Approve staff schedules and monitor labor systems (Proforma vs. actual).

Human Resources & Team Development

Lead employee recruiting, interviewing, and new hire orientation.

Oversee preparation of new hire packets and onboarding materials.

Provide regular manager and chef training, coaching, and development.

Conduct manager and chef performance reviews.

Address HR issues and support employee relations with fairness and consistency.

Manage uniforms and maintain professional appearance standards.

Develop and execute rewards and incentive programs to increase staff engagement.

Training & Continuing Education

Maintain training programs for both new and current employees.

Ensure compliance with recipes, preparation, and safety standards.

Provide continuing education opportunities for all staff.

Select and train trainers for effective knowledge transfer.

Lead shift meetings and weekly manager meetings with clear agendas.

Compliance, Safety & Risk Management

Ensure compliance with all health, sanitation, and safety regulations.

Manage safety programs including workers compensation, clinic, and hospital resources.

Oversee licensing and permit renewals.

Maintain accurate safe logs and security procedures.

Marketing & Community Relations

Execute branding and sales-building initiatives.

Support public relations and marketing programs under the Owners guidance.

Represent the restaurant within the community to foster relationships and grow visibility.

Reporting & Communication

Maintain a standardized Manager Log with consistent format and process.

Provide weekly updates to ownerships.

  • Communicate clearly and consistently with staff and leadership.

Desired Traits

  • Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
  • Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
  • Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
  • Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.

Compensation & Benefits

  • Salary:80-100k per year
  • Benefits: Paid sick leave, paid vacations

If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!


REQUIREMENTS
  • Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
  • Strong leadership and people management skills in food service, with strong ability to coach and develop a team
  • Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
  • Solid understanding of food safety standards and cost control practices
  • Excellent communication and problem-solving skills
  • Highly organized and able to multitask in a high-volume environment
  • Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
  • Experience in budgeting, forecasting, and P&L analysis
  • ServSafe Manager Certification or equivalent food safety training
  • Ability to work under pressure in a fast-paced environment
  • Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs

About Us:

Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.

Not Specified
Sales Representatives, Regional Sales Managers, Sales VP’s, and / or National Account Managers
Salary not disclosed
Morristown, NJ 1 week ago

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!


$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.


$2,500 First Week Training Pay for the first five training days.


$500 per virtual appointment bonus with food with no bonus limit.


Up to $1500 per week for meeting minimum call and one qualified onsite appointment.


200% of the profit margin for the first 90 days of orders shipped.


40% to 59% of the profit margin after 90 days


Up to $10k new client account credits


Up to $5k new account donation credits


Up to $400 of gift cards for business building activities


GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.


We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!


GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!


Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.


Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.


Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.


We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.


We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.


Please email your resume to and schedule a strictly confidential interview.


Visit us at:

Not Specified
Outside Sales Representative
🏢 pursuit
Salary not disclosed
Morris County, NJ 1 week ago

We have partnered with one of the longest-standing and most innovative dealers/service providers in the commercial and public sector market. They are looking to bring on an Outside Sales Rep to cover the Eastern PA market! Our client is looking for someone who has primarily 1+ year of experience managing accounts/expansion! This is an incredible opportunity to get in with an established yet innovative company that has been in business for almost 150 years.


***Must live in within 1 hour of Exton! May include New Jersey OR near Mount Holly**


Highlights:

  • $$: $100k all in year 1 (base + commission)
  • Full health benefits - vision + dental
  • Company car + gas card
  • PTO, Holidays, Sick time.
  • Incredible team and culture!


Required experience:

  • 1-3 years of Outside B2B Sales Experience - mainly with maintaining relationships!
  • BA Degree
Not Specified
Sales Representative- Flexible Packaging
🏢 Tadbik
Salary not disclosed

Company Description

Tadbik is a global leader in advanced packaging solutions, offering a comprehensive range of flexible packaging, premium labels, RFID technologies, and automated systems under one roof.


Role Description

This is an exciting full-time, Sales Representative role based in Clifton, NJ. We are seeking a high-energy, self-driven flexible packaging sales representative to aggressively grow new business in the US. This is a hunter role focused on prospecting, opening doors, and converting opportunities into long term customers within the flexible packaging space. The ideal candidate thrives on cold outreach, understands packaging applications, and is motivated by winning new accounts and building profitable relationships.

The role demands a commitment to maintaining strong customer satisfaction and contributing to the company's growth.


Qualifications

  • Proven experience in sales, preferably in flexible packaging, films or related manufacturing industries
  • Proven success in a hunter or new-business development role
  • Strong understanding of flexible packaging materials, structures, and applications
  • Excellent communication, negotiation and presentation skills
  • Willingness to travel as needed
  • Ability to analyze market trends and develop effective sales strategies
  • Self-motivated, goal-oriented, and able to work in a fast-paced environment



Remote working/work at home options are available for this role.
Not Specified
Pharmaceutical Hybrid Account Manager
Salary not disclosed

Pharmaceutical Hybrid Account Manager - Women’s Health

Are you Passionate about Women’s Health? Be part of a Hybrid Account Manager Team promoting Women's Health products.

ImpactBio continues to partner with Exeltis Pharmaceuticals to bring innovative solutions where there is a need for strategic account coverage. In this role, you will act as the primary customer contact within an assigned territory by creating demand and executing sales & marketing strategies in the promotion of key products in Exeltis’ Women’s Healthcare portfolio. You’ll be calling on OB/GYN’s and Family Practice accounts. The Hybrid Account Manager will spend much of their time utilizing virtual (phone-based) interactions while also spending one-week a month in the field making in–person calls on Super Target accounts.

We’re looking for Experienced Hybrid Account Managers who have successful pharmaceutical/biopharma virtual and field-based selling experience, flexibility to travel, possess strong communication skills and a results-driven mindset with proven sales ability. This Full-Time Position with ImpactBio offers an exciting, team-oriented environment where you can grow and excel.

Go to View Openings & Apply Here to view the job and apply.

Key Responsibilities

  • Promote the Client product via calls and virtual meetings with prescribers and their staff.
  • Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction and loyalty.
  • Anticipates, identifies, and appropriately addresses HCP and account objections, questions, and concerns, utilizing all appropriate resources and information, providing timely and effective solutions.
  • Host virtual meetings to educate accounts on product usage and patient profiles.
  • Meet or exceed daily and monthly call targets while efficiently managing administrative tasks.
  • Maintain detailed records in the CRM system per company policy.
  • Remain compliant with all company & FDA regulations and policies while carrying out responsibilities.
  • Plans and schedules meetings and lunch programs at accounts for the week deployed in the field.
  • Travels to Super Target accounts to educate on product usage and patient profiles.
  • Meet or exceed sales target goals for territory.

What We Offer

  • Competitive compensation commensurate with experience.
  • Comprehensive Medical, Dental & Vision coverage
  • Mileage reimbursement when traveling
  • 401K plan with company match to support your future
  • Corporate credit card
  • Paid time off and holidays to help you recharge
  • Training, mentorship, and career development opportunities.
  • Bonus Program paid quarterly.
  • Growth Opportunities: Join a team dedicated to professional success and meaningful impact.

Qualifications

  • Bachelor’s degree.
  • Minimum of 2 years of pharmaceutical/biopharma phone-based sales experience.
  • Self-starter with the ability to work independently and adapt quickly.
  • Women’s Health sales experience is plus.
  • Strong digital communication and CRM proficiency.
  • Excellent interpersonal, listening, and presentation skills.
  • Organized, self-motivated, and able to manage a remote territory effectively.
  • Proven track record of meeting or exceeding sales targets.
  • Skilled in using phone and video technologies to build relationships.
  • Ability for overnight travel one week per month to manage Super Targets in territory and / or attend conferences.
  • Must possess a valid driver's license and maintain an acceptable driving record.

About Exeltis

Exeltis is an independent, family-owned women’s healthcare company passionately committed to serving patients, making a contribution to society and caring for the wellbeing of our employees. As a company, we offer an innovative portfolio, delivering unique solutions to real problems in women’s health. Our vision is of a world where women are empowered to lead their healthiest lives. By supporting women’s health at every stage of life, from fertility, healthy pregnancies, and contraception to menopause.

About ImpactBio

At ImpactBio, we launch and scale teams differently—and it shows. We’re trusted by top life sciences companies and known for our dedication to clients, employees, healthcare providers, and patients alike. Join us and be part of something that makes a real impact.

The annual base salary for this position ranges from $80 - $85k. The base salary range represents the anticipated low and high of the ImpactBio range for this position. Actual salary will vary based on various factors such as the geography, candidate’s qualifications, skills, competencies, and proficiency for the role.

Apply now:

View Openings & Apply Here

ImpactBio is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.


Remote working/work at home options are available for this role.
Not Specified
Presales Solution Architect (DPE & Data)
Salary not disclosed
Parsippany, NJ 1 week ago

The Presales Solution Architect (DPE & Data focus) is a critical, customer-facing role responsible for demonstrating the value of our solutions to existing and prospective clients. The Solution Architect acts as a technical expert, working alongside the Randstad Industry Group Sales and Account and Delivery Leadership teams to understand customer needs, design technical solutions, develop cost estimations and present these solutions in a clear, persuasive manner. The ideal candidate is a hands-on technical professional with excellent communication and presentation skills, who can bridge the gap between business requirements and technical capabilities.


What you get to do:

  • Present Randstad Digital's solutions and services to clients
  • Collaborate with the sales team to conduct in-depth discovery calls and meetings with prospective customers
  • Evaluate client Request for Proposal/Information (RFP/RFI) and match against Randstad Digital's core capabilities and industry service provider competitive landscape
  • Provide applicable input for client RFP response documents according to RFP submission timelines
  • Develop technical proposals, solution architectures, and SOWs (Statements of Work) that clearly outline the proposed solution, its components, and the value
  • Collaborate with Risk Management, Legal, and Contract Management teams on client agreements, Statements of Work, and proposals
  • Lead or participate in onsite or remote down selection meetings with clients
  • Answer technical questions and address concerns from customers, stakeholders, and C-level executives
  • Participate in service transition meetings and conduct proper handoff from Sales to Client Delivery teams
  • Contribute to the creation of technical content, such as white papers, case studies or project briefs
  • Provide thought leadership on technology trends that are relevant to Randstad Digital's clients
  • Assist in maturing and developing Randstad Digital service offerings
  • Supporting company culture and ensuring timely communication up and down the organization


What you need to bring:

  • Minimum of 5 years of experience in a Consulting or Professional Services Organization
  • Previous experience developing complex solutions and managed services for clients
  • Proven track record of cost estimation and extensive knowledge of pricing methodologies
  • 5+ years of experience in a technical role, pre-sales or solution architecture capacity
  • Bachelor's degree in Computer Science, Information Technology, or a related technical field preferred
  • Proven history of business development success
  • Experience presenting to senior management, including C suite Executives


Skills and technical requirements:

  • Deep understanding of modern application design, including microservices, serverless architectures, and twelve-factor app methodology across hybrid and multi-cloud environments
  • Proven experience designing and implementing scalable solutions using major cloud-native services (e.g., AWS Lambda, Azure Functions, Google Cloud Run) and modern web frameworks
  • Expertise in automating the software lifecycle using CI/CD tools (GitHub Actions, Jenkins) and data orchestration tools to ensure seamless code and data deployments
  • Strong background in solution design and proposal development for Custom Application Development and Legacy Modernization engagements
  • Strong background in designing proposals for Application Managed Services
  • Expertise in developing proposals for data engineering services, including master data management (MDM), data quality frameworks, and analytics readiness
  • Knowledge in CI/CD pipelines, containerization and orchestration technologies (e.g., Docker, Kubernetes)
  • Experience in architecting solutions across a variety of technical stacks (e.g., Java/Spring, Node.js, Python, .NET Core) and frontend technologies (React, Angular, Vue)


*The role focuses on digital product engineering and data, supporting all North American industry groups and requires collaboration with sales and client teams to define solutions, pricing, and proposals. Ideal candidates will have experience with global system integrators.


Salary Range: $118,500.00 - $189,600.00

Not Specified
Forecasting Consultant
Salary not disclosed
Morris Plains, NJ 1 week ago

Consultant/Senior Consultant- FORECASTING

KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.


Our data analytics and software platforms support data science, commercial operations, real world evidence, and cloud information management. We help to optimize business strategy and operations by delivering cutting edge analytics from the broadest set of data sources, combined with deep technical and domain expertise. We enable commercial excellence by delivering analytical guidance to the field through SalesOps? our cloud-based sales planning and operations platform. We are leaders in managing data using the latest cloud information management and big data technologies.


We have more than 220 employees worldwide, are growing rapidly, and are proud to count a number of the top 10 global Life Sciences companies as our customers. We serve clients with a high-touch on-site and onshore presence, leveraged by a global delivery platform.


Responsibilities:

  • Evaluate the current forecasting processes, required patient flow experience, and multiple methodologies, and work to evolve the sophistication and capability of the function to serve the needs of a dynamic and diverse portfolio.
  • Support the quarterly, long-term, and pipeline forecasting process through best-in-class forecasting models and analytics.
  • Build and cultivate strong relationships with key stakeholders across Marketing, Market Research, Market Access, Finance, and Data Management built on trust, transparency, and communication.
  • Ensure integration and synthesis of insights and information across the broader Commercial Operations team, as well as Sales and Marketing
  • Ensure that forecasting and insights include:
  1. Recommendations and guidance for business and brand decisions that account for customer need as well as the need to establish and maintain viable, profitable brands/businesses.
  2. Full understanding of performance as well as proactive, forward-looking perspectives on business trends, uncertainties, issues, opportunities, and implications for commercial strategies and actions

Minimum Qualifications:

  • Bachelor’s degree: Advanced degree in business-related discipline preferred.
  • 5-7 years of industry experience, including experience in Forecasting with patient- and trend-based modeling.
  • Minimum 3 years of Forecasting experience with ability to build excel based models.
  • Experience in statistical modeling and forecasting tools.
  • Experience in Oncology preferred.

Preferred Competencies:

The successful candidate will have a demonstrated ability to lead strategically, build alignment, work independently, and collaborate with colleagues at all levels of the organization. This candidate will also have demonstrated initiative, creativity, and the ability to work in a complex, rapidly changing & ambiguous environment.

  • Thorough understanding of pharmaceutical forecasting and performance management
  • Strong experience with statistical modeling and analyzing the IQIVA national and subnational data or any other relevant data sets the client is leveraging.
  • Demonstrated ability to analyze primary market research and secondary data sources and to integrate insights into the forecasting process.
  • Great understanding of forecasting considerations in life sciences, experience generating and supporting recommendations around key forecast inputs and assumptions, etc.
  • Strong analytical, conceptual, and problem-solving abilities
  • Demonstrated ability to influence others; Proven ability to collaborate cross-functionally.
  • Refined communication/presentation skills, and an ability to work well up and down the command chain internally and externally.

About KMK Consulting Inc

KMK Consulting brings together a range of functional competencies in marketing science, market research, forecasting and sales force effectiveness to provide our biopharma clients with fully integrated solutions that support their commercial success.

Not Specified
Customer Solutions Specialist
Salary not disclosed
West Caldwell, NJ 1 week ago

Job description


For our MIR and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

  • Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
  • Processing customer orders accurately and timely.
  • Researching customer order history and reviewing inventory for availability.
  • Maintaining and updating customer files.
  • Following up on orders in progress and communicating order statuses with outside sales staff.
  • Interacting extensively with vendors and customers.
  • Performing product research through contact with our vendors.
  • Obtaining pricing on purchases, generating and following up on quotes.
  • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
  • Verifying accuracy of order when receiving vendor products.
  • Allocating cost of inventory to orders.
  • Transferring stock to other branches upon request.
  • Contacting customers to collect invoices that are past due.


We are looking for you to have:

  • Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
  • Experience with Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership acumen.
  • Positive team spirit.
  • Entrepreneurial and customer focus.
  • Learning agility.
  • Ability to deliver what is promised.
  • Drive for change and innovation.
  • Ability to build relationships through collaboration.


What we offer you:


The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.


Other benefits include:

  • Paid training.
  • Medical, Dental, and Vision insurance.
  • Life insurance.
  • Employer-paid Short- and Long-Term Disability insurance.
  • 401k with company match.
  • Tuition reimbursement.
  • Paid time off.

AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

Not Specified
Customer Service Specialist
Salary not disclosed
East Hanover 2 weeks ago
Pay Rate: $19.07 per hour Timings: 9am
- 5pm Summary: Provide support to both the Customer Service and Logistics team personnel.

Support internal and external manufacturing with inventory and customer service activities.

Involve in order processing, order reconciliation, shipping logistics, customer support, inventory management, data analysis, warehousing, and distribution.

Work closely with logistics personnel, logistics systems, inventory management systems, and 3PL warehouse and shipments.

Play a key role in achieving annual company goals related to on-time and in-full receipts or raw material POs and order fulfillment.

Responsibilities: Capture orders via email, NetSuite, or EDI to begin order shipment preparation.

Confirm with Finance that new customers are set up and approved for order fulfillment.

Collate BOLs, pack slips, etc., to confirm receipt in NetSuite and push to Finance for payment.

Work closely with Logistics personnel to present orders for shipping availability for OT requirements.

Coordinate daily activity to track the location and movement of inventory finished goods and provide reports to internal and external customers as required.

Create policies or procedures for customer ordering, such as MOQ shipping requirements.

Assist in implementing and verifying specific customer requirements, such as internal reporting or customized transportation metrics.

Resolve problems concerning orders, deliveries, and customer issues, and communicate resolutions proactively to the sales team and customers.

Help with the BOL entry process into NetSuite for order accuracy, inventory depletion, and EDI integration.

Collaborate with other departments to integrate logistics with business systems or processes.

Participate in the specific order entry (ASN) process with portals for companies like Starbucks, Aldi’s, Target.

Track shipments from pickup through delivery to provide accurate, up-to-date information.

Proactively handle customer shipment routing requests for MABD requirements.

Take ownership of new and different duties and identify new opportunities within the Operations department.

Requirements: 3 years of experience in Supply Chain/Customer Service.

3 years of experience in Analytics.

Required Skills: Strong analytical skills with proficiency in Excel (including Advanced Formulas, Pivot Tables, Charts).

Strong attention to detail and data accuracy.

High sense of urgency and ability to be entrepreneurial and methodical.

Experience with Order Fulfillment process (pick/pack, inventory management), Warehousing/Transportation.

Results-oriented and process-driven, with high expectations of self and team.

Collaborative mindset with strength in effectively receiving and communicating feedback.

Ability to flex work hours depending on business needs.

Preferred Skills: Familiarity with Power BI or other data visualization tools.
Not Specified
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