Sales Jobs in Phoenix Remote

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.

For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls.

• Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees.

• Documents relevant information as it relates to building a retirement income portfolio.

• Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age.

• Develops and communicates appropriate retirement income strategies based on individual member needs.

• Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products.

• Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill.

• Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s).

• Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.

• Integrate risk management tools, products, and strategies to create an effective retirement income plan.

• Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma required.

• Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire.

• Required maintenance of FINRA Series 7 license.

• Required maintenance of FINRA Series 66 (or 63 and 65) license.

• Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions.

• 4 years of financial industry and/or sales experience.

• Experience delivering frequent written and oral communication.

• Experience processing and analyzing information.

• Experience fulfilling requests and meeting deadlines.

• Experience resolving conflict and negotiating.

• Experience multi-tasking in an operating systems environment.

• Experience participating in or leading teams.

• Successful completion of a job-related assessment may be required

What sets you apart:

• US military experience through military service or a military spouse/domestic partner.

• 3+ years of direct Annuity Sales Experience

• Experience working in an Inbound/Outbound Call Center

• Retirement Income Certified Professional Designation (RICP)

Compensation range: The salary range for this position is: $74,240.00 - $133,620.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Provides leadership and management of multiple restaurants in a geographic area: ensures achievement of restaurant sales and budgetary targets; drives and delivers exceptional customer service; establishes and maintains operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserves brand integrity of restaurant facilities; establishes and maintains performance standards; and coaches, develops and supports management team members. The District’s Manager’s overall focus is to increase average unit volume of sales and control costs; and drive operations excellence.

Essential Duties and Responsibilities:

• Leads, coaches, develops, trains, manages and mentors General Managers in all aspects of the position, including achievement of performance standards (e.g., FSA’s, Mystery Shops, RCP, etc.). Holding all members of their management teams accountable for meeting operational goals and company standards.
• Visits restaurants regularly on an announced and unannounced basis to conduct evaluations for ensuring operational compliance with, and not limited to: facilities and staff appearance, food quality/preparation/safety/portion control, inventory management, proper staff training, employee and guest safety, labor scheduling, and employee relations.
• Manages and evaluates restaurant operations to ensure Company standards and performance targets are achieved including compliance with the Operation’s Manual, federal/state/local regulations, and Company policies & procedures.
• Utilizes available reports to analyze monthly sales, profit and budgetary results, providing timely feedback, analysis and direction to the restaurant management; collaborates with each General Managers to create plans to reduce costs, build sales and maximize profit figures over last year’s performance results, in accordance to budget standards.
• Exercises discretion in addressing changing demands of the business.
• Provides effective and timely resolution to all guest and employee complaints, conflicts and employee relations that cannot be resolved at a lower management level. Investigates and settles security and cash violations. Represents the Company at state and federal agencies, as needed.
• Manages people development and succession planning process for management. Develops, grooms and readies high potential General Managers for position advancement: provides one-on-one training, role modeling, developmental job assignments, and guided self-study materials. Oversees and facilitates the development of Assistant Managers and Shift Leaders.
• Assists with hourly employee’s process through coaching and training.
• Champions effective vertical and horizontal communications within the geographic area including Company-wide news of interest, upcoming events, new facilities, promotions, product developments, “Best Practices” among peers, etc. Ensures open channels for employee suggestions. Conducts meetings on a regular basis. Interacts professionally and ethically, constructively participating as a collaborative team leader in pursuit of common goals, including active attendance to meetings. Initiates cost-effective suggestions to improve operational procedures. Gathers, consolidates and supplies data to assist in the development of chain-wide policies.

Performs additional duties:

• Ensures full implementation of new products, programs and applicable training.
• Oversees new unit openings and restaurant remodeling in geographic area.
• Participates in the preparation of the annual operating budget.

Supervisory Responsibilities:

• The District Manager typically manages up to 8-10 direct restaurants. This position has full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant team members.

The Assistant General Manager of Sales (AGM Sales) is responsible for overseeing all front-of-house operations and sales performance for an assigned group of retail stores. This role ensures optimal staffing, visual merchandising execution, and overall sales strategy implementation while supporting the Store Manager (SM) in achieving key performance goals.

Location: Phoenix Sky Harbor Intl Airport (PHX) - Phoenix, AZ 85034 US

Benefits

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• Paid Parental Leave
• 401(k) with company match
• Employee Discount

Job Responsibilities:

• Manage staff scheduling to ensure adequate sales floor coverage and operational efficiency
• Oversee visual merchandising standards, working closely with the Visual Coordinator and Corporate Visual Team to maintain brand consistency
• Coordinate floor moves and product placement in collaboration with Corporate Visual, AGM of Operations, and local teams
• Act as Manager on Duty, performing opening and closing responsibilities for the entire retail location
• Gain full proficiency in operational systems, including POS, StoreForce, ADP, Aptos, and PowerDMS
• Provide sales leadership and coaching, ensuring staff are motivated and meeting sales goals
• Support the AGM of Operations by assisting with stock management, facilities coordination, and inventory control as needed
• Ensure customer service excellence, addressing escalated customer concerns and implementing best practices for the team
• Maintain compliance with company policies, safety procedures, and loss prevention strategies
• Perform additional responsibilities as assigned by the General Manager

Job Requirements

• High school diploma or GED required; a Bachelor’s degree in Management, Retail, Merchandising, or a related field is preferred
• 3+ years of experience in a multi-unit, high-volume retail environment (travel retail experience is a plus)
• 1+ years of experience in a management or leadership role
• Proven ability to drive sales performance and lead a results-oriented team
• Self-motivated and capable of working independently in a fast-paced environment
• Strong problem-solving, multitasking, and organizational skills
• Advanced computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint) and retail software systems
• TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location
• Additional security clearance may be required, based on location requirements
• Employment may be contingent upon passing background checks and/or drug screening, where applicable

Additional Requirements

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Occasional travel or overnight
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to assist customers
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Use of fine motor hand functions
• Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

General Purpose

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

Essential Functions

General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development

• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.

Expense Control

• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment

• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Ensures all Associates understand and can execute emergency operating procedures.

Customer Service

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal And Store Brand

• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.

Merchandise Processing and In-Store Marketing

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention

• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Physical Requirements/Ada

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Ability to perform basic mathematical calculations commonly used in retail environments.

Supervisory Responsibilities

Certain assignments may require other qualifications and skills.

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

**MUST HAVE: B2B sales experience in the packaging industry!**

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of our footprint in the customer segments we serve. The Sales Representative will sell our way, pairing our proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Achieve revenue and GP$ goals
• Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail and Misc. Items.
• Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals

Essential Functions (Essential/secondary functions that support the primary responsibilities)

• Build customer relationships by building trust, demonstrating reliability and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
• Assist credit department in collection of past due invoices, monitor slow moving inventory
• Stay up to date on product knowledge
• Utilize experts whenever possible.
• Maintain cooperative relationships with internal customers

Educational/Training Requirements/Experience (What your background should look like)

• BA/BS degree
• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred

Minimum Skills, Knowledge & Ability Requirements

• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills; ability to prioritize tasks
• Demonstrated initiative in personal and professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

LHH Legal is growing, and we are seeking a Legal Executive Recruiter for our Boston based team. You will be joining a team with tenured recruiters and leaders, an established client base, local market intelligence, and the resources of a global firm.

During our comprehensive training and onboarding, you will be led by subject matter experts, including former legal professionals and legal recruiters, who will equip you with the skills and knowledge to succeed in your role. You will learn the ins and outs of the industry, from sourcing top legal talent to negotiating lucrative offers.

About the Role:

• Recruiting attorneys for positions with law firms and corporate legal departments
• In-depth interviewing with attorney candidates to assess marketability
• Networking with attorneys and legal professionals
• Extending offers of employment to attorney candidates and negotiating compensation packages
• Assisting all parties in making discreet and informed employment decisions

Qualifications

• Experience practicing law and the desire to move into a sales/recruiting role
• Business acumen and an entrepreneurial edge
• Prior sales experience required (retail, client services, business development, real estate agent)
• JD required

Required Skills:

This position is hybrid and the successful candidate must sit in the Greater Boston area to facilitate candidate and client meetings.

Pay range and compensation package:

The anticipated base salary for this position is $50,000, unless outlined below, with limitless earning potential through our uncapped commission structure.

Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, wellness plans and reimbursement and retirement programs. Available paid leave may include paid time off, parental leave, and holiday pay.

Equal Opportunity Statement

Equal opportunity employer minorities/women/veterans/disabled.

Hybrid Recruiter / Account Executive – Schaumburg, IL

$50,000 – $60,000 Base + Aggressive Commission (Unlimited Earning Potential)

Year 1: $75,000 – $90,000 | Year 2: $100,000+

Monday – Friday 8am-5pm (Hybrid model- WFH Monday/Friday, in office Tuesday/Wednesday/Thursday)

For more than 30 years, Corporate Resources of Illinois, a woman-owned and operated recruiting firm, has partnered with businesses across Chicagoland to secure top talent and build high-performing teams. Our mission is simple: save companies time, money, and frustration while helping them grow stronger organizations.

We are expanding our internal team and looking for a highly driven Recruiter/Account Executive who is competitive, motivated by earning potential, and thrives in a fast-paced sales environment.

This is the perfect opportunity for someone with an entrepreneurial mindset who wants to control their income and build a lucrative career in recruiting and business development. The right person will be energized by closing deals, building relationships, and delivering talent solutions that make a real impact on our clients’ businesses.

In this role, you’ll have direct access to decision-makers, act as a trusted advisor to clients, and play a critical role in helping companies hire the right talent to grow.

What You’ll Do

• Drive revenue growth by building relationships with new and existing clients and identifying hiring needs.
• Prospect and develop new business through outbound calls, warm leads, referrals, and networking.
• Source, interview, and evaluate candidates to identify top talent in the market.
• Match high-quality candidates with client opportunities to create successful, long-term placements.
• Serve as a consultative partner to clients, advising them on hiring strategy, talent market trends, and candidate selection.
• Present top-tier candidates after thoroughly vetting qualifications, references, and career motivations.
• Maintain strong client relationships through proactive communication, follow-through, and exceptional service.
• Collaborate with marketing and internal recruiting teams to strengthen client engagement and grow market share.
• Track performance metrics and revenue goals while building your own book of business.

What You Bring

• Highly motivated and competitive personality with a strong desire to earn.
• Sales mindset with the drive to exceed goals and increase income.
• Excellent communication and relationship-building skills.
• Strong work ethic and the ability to thrive in a performance-based environment.
• Natural problem solver with a solutions-focused mindset.
• Previous experience in sales, recruiting, HR, or client services is a plus but drive and ambition matter most.

Why Join Corporate Resources?

• Unlimited commission structure – no cap on earnings
• Opportunity to build a six-figure career in recruiting and sales
• Work directly with business leaders and decision-makers
• Collaborative and supportive team environment
• Established brand with 30+ years of success in the Chicagoland market

If you are competitive, money-motivated, and ready to build a career where your effort directly drives your income, we want to hear from you.