Sales Jobs in Parker, TX
163 positions found
- Friday Job Responsibilities: Coordinate and perform the Master Data function with the following accountabilities: Meet all baseline and project goals for accuracy and timeliness.
Meet the service level agreement for new account set ups and master data change requests.
Monitor customer master data to ensure compliance to data entry standards.
Manage workflow; navigate shifting priorities and staffing issues to minimize risk.
Create and utilize reports for period reporting, KPI reporting, and to analyze pertinent account information.
Provide knowledge and guidance to individuals (internal and external) on all aspects of master data maintenance and store creation.
Collaborate and negotiate with customers, sales field, and finance functions to resolve issues.
Identify and implement action plans and process improvements with little guidance.
Perform root cause analysis on out of sync issues between master files, C2C and SAP and collaborate on solutions Ability to manage multiple priorities to achieve individual and departmental metrics.
Support customer and/or division initiatives.
Participate and collaborate in meetings to gather/share information.
Conduct department overviews to associates and high-level management as needed.
Act as a liaison between functions.
Effectively communicate issues and procedural changes.
Job Requirements: High school diploma or equivalent required.
Some college preferred.
Highly skilled in master data processes and systems.
Highly skilled in the use of Microsoft Excel and proficient use of other Microsoft Office applications.
Skilled at writing DB2 queries, obtaining XPTR reports, and analyzing data.
Must have an understanding of A/R workflow and systems.
Knowledge of SAP preferred Ability to manage multiple tasks and adapt to changing priorities.
Concise and persuasive communication skills.
Highly skilled in applying critical thinking to problem solving and analysis Leadership skills to achieve department objectives through motivation.
Adept at collaboration, negotiation and promoting team work.
Professional and mature with a high degree of confidence interacting with all levels of personnel.
Proven history of being a self-starter.
Must be organized and detail oriented.
This onsite Inside Sales opportunity in Allen, TX offers steady leads, competitive pay, and the chance to make an immediate impact.
Job Title : Inside Sales Location: Allen, TX | Onsite COMPENSATION & SCHEDULE • $23.08/hr • Monday–Friday ROLE IMPACT Join a high-performing team where your ability to connect and close directly fuels company growth.
As an Inside Sales Representative / Lease Consultant, you’ll guide landlords through the lease agreement process—from initial outreach to finalized contracts.
You’ll manage a steady stream of qualified leads, applying strategic sales techniques to secure agreements that support business expansion and client satisfaction.
Your success will be measured by your results, visibility, and contribution to organizational revenue goals.
KEY RESPONSIBILITIES • Execute high-volume outbound calls and manage inbound inquiries from property owners • Establish trust and identify key decision-makers to advance leasing opportunities • Communicate lease terms with clarity, professionalism, and persuasive confidence • Prepare, review, and process all lease documentation accurately and efficiently • Maintain complete and up-to-date CRM records for every interaction and deal stage • Verify lease data through internal databases and public information sources MINIMUM QUALIFICATIONS • 1–2 years of outbound sales or commission-based sales experience • Exceptional verbal communication and consultative selling abilities • Strong organizational skills with the ability to manage multiple priorities • Working knowledge of Microsoft Excel and Word • High School Diploma or equivalent required CORE TOOLS & SYSTEMS • CRM systems (Salesforce or comparable platform) • Microsoft Excel and Word • VoIP-based communication systems • Internal sales and data management tools PREFERRED SKILLS • Prior success in a call center sales or high-volume phone sales environment • Demonstrated achievement of or surpassing sales goals • Experience in real estate, property management, or leasing sectors By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
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Message and data rates may apply.
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Central Expressway, McKinney, Texas 75070 Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and followinstructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Central Expressway, McKinney, Texas 75070 Summary: Primarily responsible for smooth, efficient and timely execution of photography of vehicles for the dealership’s Internet website.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Selects and assembles photography equipment according to subject material, anticipated conditions, and knowledge of function and limitations of various types of cameras, lenses, films, and accessories.
Views subject and setting; plans composition, camera position, and camera angle to produce desired effect.
Estimates or measures light level or creates artificial lighting with flash units, lights, and lighting equipment.
Makes adjustments to camera, lens, or equipment to compensate for factors such as distorted perspective and parallax.
Stocks in inventory and prepares vehicle for service prep.
Updates Internet photos.
Photos need to be professionally edited, resized with text added and posted to the Company Internet Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior photography experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to edit and resize photos on the dealership website.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors.
Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks.
Work includes movement around vehicles, working in various physical positions and frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Commercial Agency Support Representative– Dallas, TX
Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience
Most associates see a promotion within their first year! We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!
The Commercial IA Support Agent:
Take incoming calls and provide expert guidance to support the growth of our independent agency channel.
Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.
This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.
Qualifications & Skills:
Minimum of 3 years of customer service or administrative support experience required
Preferred experience working in an insurance agency or commercial insurance experience
P&C General Lines license preferred
Ability to effectively communicate verbally and in writing
Ability to troubleshoot applications and escalate as needed
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
MEETS the requirements specified below.
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.
Must be able to speak in a professional manner by telephone.
Associate must attain and maintain the required licenses issued by the state insurance department.
Must perform duties at a stationary workstation.
Must be able to handle heavy call volume and stressful situations.
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
Must be able to multi-task.
Must be able to learn and apply large amounts of technical and procedural information.
#geico400
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:
Job Description
Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.
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Essential Functions:
- Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
- Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
- Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
- Designs and supports proof of concepts to demonstrate proposed technical solutions.
- Designs, develops and supports business requirements by leveraging SAP solutions.
- Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
- Completes assigned deliverables:
- Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
- Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
- Responsible for supporting functional and technical leads in workshops.
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Required Qualifications:
- Bachelor’s degree in Information Systems, Business, or other related field.
- Certification in at least one SAP HCM or SuccessFactors module.
- Minimum of 5 years with system implementations, solutions architecture, or similar role.
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Knowledge, Skills, and Abilities (KSAs):
- Expert in implementation of SuccessFactors modules.
- Expert with SAP Integration.
- Demonstrates expertise in Human Resources industry best practices.
- Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
- Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
- Ability to work remotely with minimal supervision.
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Mandatory Skills: SAP SF Solution Architecture .
Experience: >10 YEARS .
The expected compensation for this role ranges from $100,000 to $185,000 .
Position Summary
The Project Estimator – Fencing is responsible for conducting on-site evaluations and preparing accurate, professional project estimates for residential and light commercial fencing projects.
This role serves as the primary in-person representative of the company during the estimate process. The estimator must provide a knowledgeable, professional, and customer-friendly experience that builds trust and confidence in the company’s services.
While this position does not involve cold calling, prospecting, or high-pressure sales, the estimator plays a critical role in influencing customer decisions through accuracy, professionalism, and clear communication. Final approval and acceptance of estimates are completed through the company’s project management system.
All estimate appointments are generated and scheduled by the company through business development efforts and inbound marketing sources (Google Ads, Thumbtack, direct calls, etc.).
This is an on-site role based out of the McKinney, TX office. Depending on the daily schedule, the estimator may begin the workday at the office or travel directly to a scheduled customer appointment. Consistent communication, responsiveness, and accountability throughout the workday are required.
Essential Duties and Responsibilities
- Attend scheduled on-site estimate appointments
- Travel locally to residential and light commercial project sites
- Measure properties and assess site conditions accurately
- Evaluate grading, layout, access points, and installation considerations
- Determine project scope, materials, and labor requirements
- Prepare detailed, accurate written project estimates
- Present and explain estimates clearly and professionally to customers
- Provide a professional, informative, and relationship-focused customer experience during all site visits
- Clearly explain scope, materials, and project details to support informed customer decisions
- Answer customer questions regarding materials, installation process, and timelines
- Maintain ongoing communication with the office throughout the workday
- Provide real-time updates regarding appointment status, scheduling changes, and customer feedback
- Accurately document site measurements, notes, photos, and estimate details
- Submit finalized estimates through the company’s project management system (Jobber)
- Coordinate approved project specifications with operations and installation teams
- Follow up on submitted estimates as directed
- Maintain a professional appearance and punctuality at all appointments
- Perform other duties as assigned
- Project Estimator - Fencing
Work Structure and Expectations
- On-site position based in McKinney, TX
- Daily local travel required
- May begin the workday at the office or first scheduled job site
- Ongoing communication and status updates required throughout the day
- High level of personal accountability and self-management expected
- Professional appearance and conduct required at all customer interactions
- Accuracy and professionalism directly impact customer confidence and project approvals
- Project Estimator - Fencing
Qualifications
- Previous fencing, construction, or estimating experience preferred
- Ability to accurately measure properties and interpret site conditions
- Strong attention to detail and organizational skills
- Professional verbal and written communication skills
- Ability to work independently while maintaining accountability
- Valid driver’s license and clean driving record
- Proficiency with estimating software and basic computer systems
- Project Estimator - Fencing
Preferred Experience
- Hands-on fencing installation experience
- Experience with residential and light commercial construction projects
- Familiarity with grading, layout, and site evaluation considerations
- Project Estimator - Fencing
Time Off & Benefits
Upon successful completion of a 90-day introductory period, Employee will be eligible for the following benefits, in accordance with Company policy:
- Paid Time Off (PTO): Ten (10) business days annually
- Monthly Health Days: One (1) paid mental health day per month (twelve [12] days annually)
- Paid Holidays: Eight (8) paid holidays per year, in accordance with the Company holiday schedule maintained in Gusto
All time off and benefits are subject to business needs, Company policy, and management approval. Benefits may be modified from time to time at the discretion of the Company.
JOB DESCRIPTION
Summary/Objective: Managing inventory through receiving, production process; Improving on time in full delivery; optimizing carrier performance; supporting other supply chain functions (procurement, production planning, etc.) when necessary.
Essential Functions
· Coordinate process from PO receiving throughout shipping, including PO entering, delivery planning, communication with production, maintenance, warehouse & sanitation team, arrange carriers, etc.; Ensure all POs delivered at right time with right quantity.
· Ensures timely communication is provided to customers, carriers and sales on status of delivery arrangement; conduct carrier management on cost and service.
· Improve Inventory management. Oversee warehouse and production activities.
· Coordinating with purchasing for production supply and low-inventory level alarm for sanitation items.
· Effectively negotiates and/or implements initiatives that reduce Company costs and/or prevents annual cost increases.
· Monitors complex operations, identifies potential programs, and is proactive in resolution.
· Provides more complex daily, weekly, and monthly reporting requirements for performance, compliance, and invoicing; develops and analyses information when required.
· Performs a variety of calculations, analyses and audits of financial and operational results; typically involves complex professional related supply chain principles.
· Utilizing an advanced knowledge of the processes, cost pressure points, and supply evaluates supplier competence relative to others in the industry.
· Responsible for interaction and problem resolution with suppliers such as resolving invoicing discrepancies, negotiating price, quality, and delivery, obtaining quotes, and expediting delayed shipments.
· Incoming orders check for description, receiving qty, shipment delivery date etc.
· Follow and assist production team using materials in FIFO.
· Responsible for materials used in production and warehouses have safe inventory level.
· Analyze inventory discrepancy and continuously adjust action plans to ensure inventory accuracy in system.
· Coordinate the communication between the suppliers and freight forwarder.
· Responsible for providing purchasing data for accounting and other departments when it is necessary.
· Coordinating with accounting for monthly monitoring credit card expense.
Competency
· Must have excellent communication skills (oral and written).
· Must have effective negotiation skills to influence decisions that impact Company bottom-line.
· Must have the ability to effectively interface with internal and external contacts and can monitor delicate situations tactfully.
· Must have the ability to understand business needs and strategically plan the most cost-effective solution to goals and objectives, while balancing the needs of the independent sales force.
· Must have effective decision-making skills since decisions impact the financial, employee, or public relations posture of the organization.
· Must have effective organizational, project management, and time management skills to work effectively with internal and external contacts.
· Must be knowledgeable about the laws and regulations associated with each region and aware of the cultural differences between the US and the region. Must have the ability to work with multiple cultures, to interface effectively with subsidiaries.
· Must have excellent computer skills (ERP experience preferred)
Required Education and Experience
Job requires a bachelor’s degree or equivalent in Supply Chain Management or closely related fields, plus 1 year of progressively responsible experience in purchasing as well as exposure to related areas. CPSM certification is preferred. Food manufacturing experience preferred but not mandatory.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
While performing the duties of this job, the employee is frequently exposed to food scents, and some food allergens. Typical office environment and hours are usual for this position.
Physical Demands
There are no unusual physical demands for this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work
Typical office hours are usual for this position.
Travel
Limited to less than 10%
Additional Eligibility Qualifications
None
Work Authorization/Security Clearance
Must be authorized to work in the US.
Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).
The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:
- Rapid deployment pole cameras
- Mobile surveillance trailers
- Time lapse video services
The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.
Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.
Customer Onboarding / Sales Order Administration
- Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
- Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
- Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
- Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
- Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
- Ensure customers are followed up the next day following installation.
- Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
- Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
- Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
- Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
- Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.
Ongoing Customer Support
- Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
- Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
- Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
- Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
- Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.
Supervisory Responsibilities:
- Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
- Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
- Review time off requests and ensure adequate staff levels are in place at all times.
- Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
- Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
- Conducts regular team meetings and 1-2-1s with direct report lines.
- Identify & implement improvements within the team to ensure efficiencies within all processes.
Education and Experience Requirements:
- High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
- Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
- Two to three years of previous supervisory experience within a help desk, call center or related operation required.
- Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
- Proven track record of successfully developing and executing customer success strategies.
- A passion for helping customers succeed and a commitment to delivering exceptional service.
- Strong leadership and supervisory skills, with experience leading high-performing teams.
- Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
- Experience developing, tracking and evaluating customer success performance metrics.
- Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
- Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
- Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.
Compensation and Benefits:
- Competitive salary range of $60,000 to $63,000 per year depending upon experience.
- 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
- Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
- 401k Plan with Company match of up to 4% and immediate vesting.
WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.
WCCTV is an Equal Opportunity Employer.
As a Body20 Sales Associate, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be an integral part of the success of a fast-paced fitness studio by providing best-in-class customer experiences while building relationships with Body20 members and the community.
Benefits/Perks:
- We provide substantial paid training, certifications and support to ensure your success
- Compensation includes base pay, commission and performance bonuses
- Free Studio Membership
- Product discounts
- Flexible schedule that works around educational or personal goals
- Fitness casual dress-code
- Passionate, collaborative work environment
- Opportunity for promotion to management position
Responsibilities:
- Participate in community events to promote the Body20 brand
- Build community business relationships and partnership
- Working as a team player to help grow the member base of the studio through sales, onboarding new members and superior customer service to keep long-term members.
Requirements:
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable, and friendly
- Passion for health and wellness
- Willing and able to work some nights, and occasional weekends and holiday
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Computer Skills:
- Ability to take 1-2 Body20 sessions per week to effectively describe the workout to prospective clients.
- Strong follow-up and organizational skills
About Us:
Body20 is a one-of-a-kind, technology-assisted training program that helps people maximize their body's natural fitness capacity and muscle activation. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body's muscles the way your brain does Body20 helps everybody safely maximize performance. Our Sales Associates are vital to bring this technology to our community!
We are:
- all about providing fun and rewarding experiences for our team members
- expanding our brand rapidly in our community, as well as throughout the country and in the world
- looking for successful and motivated people who want to build a career that offers tangible growth opportunity
Who Are We?
Most people know you only use 10% of your brain. But most don't realize you only use 30% of your body. Body20 is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body's muscles the way your brain does Body20 helps every body workout to 100%. Our code At Body20, we live what we believe. That you shouldn't have to choose between fitness and family time. That fitness should never compete with career. That getting in shape shouldn't hurt. That everybody should get the most out of life, and every body is entitled to feel great. We believe in fitness equality. If you are: a passionate, positive and detail oriented person that can talk to anyone someone who enjoys teamwork and wants to be a part of a world class fitness company someone who would go all in on an 80's themed workout and might just drop and do a burpee for fun Then you're probably the right person for us! Because we are: all about fun, exciting and rewarding experiences for our team members expanding rapidly around the country looking for successful and motivated people who want to improve themselves and their career
