Sales Jobs in Opa Locka

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

Description

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  Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
  
  
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  Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
  
  
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  Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
  
  
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  Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
  
  
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  Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
  
  
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  Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
  
  
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  Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
  
  
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  Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
  
  
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  Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
  
  

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  A Bachelor's degree or higher is preferred for this role.
  
  
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  An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
  
  
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  Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
  
  
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  A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
  
  
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  Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
  
  
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  Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
  
  
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  Bonus points for previous experience in Project Management, enriching your profile.
  
  
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  Excellent written and verbal communication skills in English.
  
  
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  Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
  
  
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  The ability to legally work in the country of hire is required for this position.
  
  

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  Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a hybrid or remote work style, providing the balance you need.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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  Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
  Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.

Description

At Meltwater, it's not just about your position-it's an invitation to explore personal and professional growth opportunities. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership. Collaborate closely with experienced professionals and inspirational leaders who are dedicated to supporting you every step of the way.

Join our community, and you'll find a culture that celebrates your uniqueness and empowers you to unlock your full potential. Let's embark on this collective journey and redefine how we approach driving new business at Meltwater!

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  Embrace the role of a 360 seller within the dynamic SMB landscape, proactively identifying and targeting potential new Meltwater customers
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  Meet or exceed quarterly sales quotas by effectively identifying and targeting potential new Meltwater customers.
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  Utilize thorough discovery processes to qualify leads and prioritize efforts towards high-value opportunities.
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  Consistently deliver engaging demonstrations and persuasive sales presentations, to captivate audiences and convert leads into customers.
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  Proactively manage contract negotiations to secure agreements that meet both customer requirements and company objectives.
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  Collaborate closely with internal teams such as Customer Success and Sales Operations to guarantee a seamless process for our clients.
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  Regularly assess progress towards quarterly goals and adjust strategies as needed to maintain momentum and achieve targets.
  
  

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  A Bachelor's degree or higher is preferred for this role, allowing you to leverage your academic strengths.
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  A minimum of 1 year of experience in business-to-business sales is required, with a demonstrated success in new business development.
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  Proficiency in negotiation tactics is essential, coupled with the ability to articulate intricate value propositions persuasively.
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  Proven track record of being results-driven, consistently meeting or exceeding sales targets.
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  Proactive approach towards executing targeted outreach initiatives and generating leads.
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  Strong organizational prowess, including adept management of the customer purchase process and skillful negotiation of contract terms.
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  Collaborative mindset, with the ability to effectively coordinate efforts with internal teams to ensure successful implementation.
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  Excellent written and verbal communication skills in English.
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  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
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  The ability to legally work in the country of hire is required for this position.

• Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• Base Salary of $41,000-$54,000USD per year + monthly commissions subject to the terms of the applicable commission plan.
• Total compensation range for this position: $67,500 - $90,000 USD per year.Earnings are dependent on individual sales performance.

When you'll start: March 2026

Our Story:

Now Hiring! Director of Business Operations.

Job type: Exempt/Full-Time.

Salary: $125k-$165k.

Location: Miami, FL, with travel required up to 50%.

Who Are We? Rocket Youth

Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A, and De Novo expansion, accounting, finance, HR, capital, and more.

Summary:

As Director, Business Operations, you will own the performance of a portfolio of recreational businesses, initially focused on gymnastics and swimming schools, with the opportunity to expand into other divisions based on your performance.

You will not manage daily operations at the individual locations. You will set direction, diagnose issues, drive execution through local leaders, and be accountable for results.

You will have authority to make changes, but that authority should be used with judgment, because many of our local operators are founders and partners in their respective businesses – a core tenet of our partnership model.

What’s in it for you?

• Competitive salary.
• Remote may be considered.
• 401(k).
• Health, dental, and vision insurance.
• Life and disability insurance.
• Employee discounts.
• PTO and more.

What You’ll Do:

Portfolio Oversight

• Manage an initial portfolio of ~5 businesses, scaling to 10–15 in steady state.
• Oversee a mix of single- and multi-location operators with varying systems and maturity levels.

Own Business Performance

• Hold full P&L responsibility across your portfolio.
• Set strategic priorities and roadmap (locally and portfolio-wide).
• Identify underperformance and business risks early and take corrective action.
• Run monthly operating reviews with partners and the executive team.

Grow Enrollment & Revenue

• Increase enrollment volume without compromising safety or customer experience.
• Improve class utilization and schedule efficiency.
• Own pricing and promotional strategy.
• Introduce new programs, formats, and SKUs as appropriate.
• Lead new location launches from planning through post-opening performance.
• Partner weekly with marketing to ensure effective execution.

Improve Lead Conversion

• Increase speed-to-lead and follow-up discipline.
• Improve lead → trial → enrollment conversion.
• Strengthen local sales processes and accountability.
• Ensure marketing demand converts into enrollments.

Reduce Churn & Increase Lifetime Value

• Identify root causes of customer attrition.
• Improve onboarding and early engagement.
• Implement retention and “save” strategies.
• Reactivate churned customers.
• Cross-sell additional programs.

Labor & Organizational Effectiveness

• Redesign org structures when needed.
• Clarify roles across coaches, admin, and leadership.
• Align staffing with schedules and enrollment demand.
• Improve labor productivity without compromising culture or safety.
• Hire, replace, or upgrade local leadership when necessary.

Lead Turnarounds

• Diagnose root causes of underperformance (leadership, pricing, funnel, labor, etc.).
• Develop and execute turnaround plans.
• Drive execution through local leaders.
• Step in decisively when needed, without assuming daily operations.

Integration, Safety & Corporate Interface

• Support M&A integration of newly acquired businesses.
• Implement HQ systems and processes across portfolio (e.g., UKG, Ramp, GHL).
• Enforce safety standards and compliance.
• Serve as primary liaison between operators and HQ.
• Manage vendor, landlord, and CMS provider relationships.
• Standardize and improve CMS usage.

Performance Metrics

• Enrollment Growth.
• Revenue Growth.
• EBITDA Growth.
• Lead Conversion.
• Retention & Churn.
• Reactivation.
• Class Utilization & Schedule Efficiency.
• Labor Productivity.

• Requirements:

Experience

• Experience leading multi-unit, brick-and-mortar businesses.
• Preferred: Experience operating gymnastics businesses.
• Alternatively: Experience running service-based, youth/family-oriented retail, sports, education, or entertainment businesses.
• Experience with membership, subscription, or class-based business models preferred.
• Demonstrated history of driving growth through volume (not just pricing).
• Experience operating in SMB environments with imperfect systems.

Work Environment Expectations

• Comfortable working with founder-led businesses and strong personalities.
• Ability to operate in non-standardized systems.
• Willingness to support peak demand periods (after school, evenings, weekends).
• Commitment to safety and customer experience as non-negotiables.
• Execution-focused mindset.

• Skills & Knowledge

Business & Financial Acumen

• Strong P&L ownership and operational management.
• Understanding of enrollment-driven and capacity-constrained business models.
• Knowledge of pricing strategy, promotional planning, and revenue optimization.
• Labor planning and productivity optimization.

Leadership & Execution

• High emotional intelligence (EQ).
• Strong judgment and bias for action.
• Ability to influence and overcome strong opinions.
• Skilled at driving results through others (not acting as an external advisor).
• Comfortably making firm decisions when necessary.

Operational & Systems Knowledge

• Experience with non-standardized or developing systems.
• Familiarity with CMS platforms and operational software.
• Ability to improve processes and drive standardization.
• Strong turnaround and change-management capability.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

About the Job

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for a Global Buyer for Optical & Audiology to lead the global merchandising strategy for these categories, ensuring the business remains competitive in a rapidly evolving market. The role strengthens the company’s position by building high value supplier partnerships, managing a complex global vendor base, and overseeing the full product lifecycle to deliver innovation, quality, and commercial results. This position is accountable for profitable procurement, timely product availability, and disciplined inventory management across assigned categories. It drives negotiations that shape cost structures, terms of sale, freight and return programs, and margin performance, ensuring alignment with corporate pricing and financial strategies. Success is measured through achievement of sales targets, gross margin performance, and inventory health, ensuring globally sourced items remain within budgeted days of supply and financial thresholds while supporting sustainable global growth.

What's unique about this job (What you’ll do)

• The Global Buyer champions product quality, price and sourcing innovation to enhance competitiveness and member satisfaction.
• The role partners closely with U.S. leadership, regional buying and operations teams to validate category plans, optimize SKU strategies, and maintain an efficient, market relevant assortment across warehouses.
• Review inventory levels, market activity, vendor availability, and promotional plans to forecast demand and recommend accurate order quantities to the replenishment team.
• Work with the Vendor Promotions team to secure vendor funding and support for promotional programs that drive member value.
• Support the Registration and Compliance teams by ensuring all import/export documentation is complete, accurate, and aligned with regulatory requirements.
• Ensure all vendors maintain current agreements, including updated terms, compliance expectations, and performance standards.
• Review buying and distribution workflows to eliminate inefficiencies, improve productivity, and ensure staffing levels support business needs.
• Develop and maintain a seasonal merchandising/communications calendar to support timely planning and execution of high‑demand products.
• Build strong vendor relationships and conduct structured business reviews twice per year to evaluate performance and set goals.
• Develop in‑and‑out programs to strengthen categories, introduce innovation, and maintain member interest.
• Maintain strong alignment with Operations, ensuring merchandising notes and operational feedback are addressed promptly.
• Establish replenishment criteria for low‑stock items, including bracket pricing and distribution optimization.
• Review daily and weekly reports to monitor costs, quality, service levels, inventory turns, and out‑of‑stocks, acting as needed.
• Maintain accurate item information—including dimensions, pricing, terms, and category coding—in internal systems.
• Monitor team performance, identify training needs, and support ongoing development.
• Track vendor invoice payments to ensure timely processing and resolve discrepancies.
• Oversee competitive price‑shopping programs to ensure strong value positioning in Optical and Hearing Aids categories.
• Visit warehouse locations as needed to assess program execution, gather member and employee feedback, and evaluate the effectiveness of current and upcoming programs.

Bring your passion and expertise (Who you are)

• Degree in Business Administration or similar areas.
• 5–8 years of experience in global procurement, category management, or buying roles within Optical (frames, lenses), Hearing Aids, Medical Devices, or related healthcare categories.
• Proven experience managing global suppliers and negotiating high-value contracts.
• Strong understanding of regulatory and quality requirements for medical devices.
• Demonstrated success in private label development and lifecycle management.
• Licensed Dispensing Optician certification preferred, though not required.
• Advanced analytical skills with the ability to interpret market data, assess risks, and drive commercial decisions, including strong math skills applied to forecasting, costing, and financial analysis.
• Experience working in multinational retail, healthcare, or consumer-health organizations.
• Strong communication skills with the ability to collaborate effectively, demonstrate teamwork, and provide leadership across cross-functional and multicultural teams.
• Demonstrated commitment to delivering exceptional internal and external customer service.
• Proficiency with Windows-based, Office, Cloud-based systems or similar enterprise platforms is an advantage.
• Proficient in English and Spanish, with strong verbal and written communication skills.
• Ability to travel domestically and internationally, as required by business needs.
• Familiarity with trends such as digital hearing aids, aging-population demand, and smart-device integration.

Some important intangibles

You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement

You are a self-starter who doesn’t need direct supervision to motivate you for success

You enjoy sharing your quirkiness and talents with your coworkers

Enjoy working hard

Full of energy for the things one sees as challenging

The ability to remain calm when dealing with unforeseen constraints.

The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

Benefits & Perks – We take care of our people

We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

Beyond competitive pay

Medical, Dental and Vision plans

401K Contributions

Life Insurance

LTD

PriceSmart Membership Card

Calm Meditation App

Fun events

Employee recognition

Supportive, nurturing environment with many opportunities for learning and growth

...and more!

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.

Terra, the award winning, Miami-based real estate development company carefully chooses projects that have a positive impact on their surroundings and, by extension, on the people who live there. When planning a new development, Terra takes a dynamic role with the city and neighborhood to activate its potential as a community, maximizing the way in which people are able to live and work; creating new and innovative ways for the urban & suburban landscape to evolve. The firm has cultivated a portfolio of more than five million square feet of residential and commercial real estate valued in excess of $8 billion and is active across all major real estate asset classes, including multifamily apartments, luxury condominium and single-family residences, retail and office space, hotels, and industrial properties. Terra has achieved international acclaim for its commitment to design excellence, resiliency measures, and sustainable development and has been continuously transforming South Florida into the prosperous metropolis we know today.

The Legal Administrative Assistant provides administrative and organizational support to the Legal Department. This role focuses on document management, tracking, coordination, calendaring. And internal process support, with all substantive legal work performed under attorney or senior paralegal supervision.

General Responsibilities

Corporate Administration & Entity Support

• Track annual reports, business licenses, and renewals and flag upcoming deadlines for review by senior legal staff

• Assist with registered agent administration, including logging notices, invoices and correspondence

• Save, label and file corporate documents in accordance with Legal Department naming and filing conventions

• Assist with entity formations and dissolutions by preparing administrative filings using approved templates and checklists

Document Management and Legal Administration

• Receive, log, save, and distribute legal documents upon receipt

• Assist with execution of documents, including coordination of signatures, notarizations, and delivery

• Maintain electronic and hard-copy legal files

• Support document compilation for internal review, audits and external requests

• Maintain version control and proper labeling of documents

• Maintain internal databases and shared drive with updated entity and compliance checklists

• Assist with tracking legal expenses, per project, by categorizing the expense, the budget, and notes on why a few may be higher or lower per project

• Assist with creating a legal expenses database to assist the Legal Department in tracking and budgeting expenses and estimating new legal costs for new and upcoming projects

Contract & Tracker Support

• Assist with contract administration, including:

• Logging agreements into legal trackers

• Tracking execution status and outstanding items

• Filing fully executed agreements

• Populate and maintain legal trackers for contracts, matters, deliverables and deadlines

• Coordinate with internal teams to obtain missing information or documents needed for completion

• Escalate delays or missing items to senior legal staff

Litigation and Claims Administrative Support

• Assist with all litigation and claims tracking, including discovery, under senior paralegal, or attorney supervision

Construction and Development

• Assist with filing and tracking certificates of use, business tax receipts, and permits for project sites, sales center, and main office

• Schedule inspections and coordinate administrative submissions with municipalities

• Track and submit invoices for legal-related services for processing

• Liaise with project teams to gather information and provide status updates as directed

Calendar and Coordination

• Assist attorneys and senior paralegal with:

• Calendaring deadlines

• Scheduling meetings and calls

• Coordinating internal and external participants

• Monitor shared calendars and notify legal staff of upcoming deadlines or conflicts

• Ensure follow-up on assigned administrative tasks

General

Support Legal Department initiatives including:

• Process improvements

• File clean-ups

• Data organization projects

• Assist with company-wide legal notices and administrative communications

• Provide backup administrative support as needed

• Perform other administrative and clerical duties as assigned

As a team member at Terra, you'll enjoy:

• Career advancement and bonus opportunities.

• Comprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account)

• Employer-paid life and disability insurance

• Employer matching 401k

• Employee team building events

• Company paid monthly lunches

• Paid Time Off and paid Holidays

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

iWebGrocer is a exporter of US made grocery and health and beauty brands. We have been a leader in the industry for the past 35+ years specializing in USA made Grocery, confectionary, and health and beauty. Our vast portfolio and knowledgeable staff make us the go to for retailers and distributors in every region.

We are hiring a Sales and Business Development Manager for our location in Hialeah Gardens, FL. Local candidates preferred. Please note that this position in on site.

This position is in office and the hours are M-F, 7:30 AM to 4:00 PM.

The individual will work on various tasks that are necessary to run the business and move it forward. These tasks include but are not limited to: Assist new accounts and go after new business by cold calling and working on existing lead lists. Tasks that will be part of this position include but are not limited to:

• Act as a liaison between sales and other company departments to accomplish tasks and move topics forward.
• Engage with new leads and get them onboarded as a new account.
• Help create container orders for our new and existing customers. Giving them insight on products, trends, and pricing.
• Follow up with all leads and customers in a timely fashion on all requests
• Answer correspondence as needed on behalf of the appropriate party.
• Update the CRM and excel with customer notes, pricing, and other items as requested.
• Work on multiple projects for multiple accounts at the same time, handling each accurately and in a timely fashion.
• Cold Calling potential customers to determine decision maker and potential needs.
• Call lead lists to qualify accounts and reach decision maker. Get information on customers’ business and determine how our products can help.

Qualifications

• Fluent in English and Spanish. Must be able to read and write in both.
• Previous sales experience required. (Wholesale/Export trade/FMCG a plus)
• Demonstrates urgency as well as being a self-starter, approaches tasks in an enthusiastic manner asking for more when completed.
• Must be a team player, know the importance of the bigger picture.
• Adaptable to change in a fast-paced organization.
• Excellent written and verbal communication skills.
• Must be proficient with Microsoft office, word, excel and Power point. CRM experience preferred.
• Able to be customer facing and explain/present concepts, products and business processes effectively, answering questions as needed.

Benefits: 401K, Medical, Dental and Vision Insurance, Paid time off